Date   

moderated Re: Zoom: seeing the ZoomText screen

Ann Byrne
 

Screen share doesn't show the ZoomText changes.

At 10:00 PM 4/28/2020, you wrote:
Hello,
I am also wondering if a screen share would help? I would think so
since the user's screen is shared onto the screen of the person's
computer.
On 4/28/20, Ann Byrne <annakb@...> wrote:
We are using Zoom to teach students remotely. I use JAWS tandem to
follow my students' actions closely. the ZoomText instructor, in a
Zoom meeting with her students, needs to see the magnified screen of
her students. Zoom does not show her the enlarged screen, so she is
unable to see what her students are doing.

Are there settings she can change in order to see the students'
screen as they see it?

Thx,

Ann





moderated Re: jaws 2020 not starting correctly.

Patrick Murphy
 

Hi Dave,

Today, i am going to try to remove the local ilm key as it is effecting both
jaws 2020 and jaws 2018 for which i have a full licence.
So far, i have been unable to do this.
I am then going to uninstall both versions completely, including shared and
user settings.
I am then going to use nvda, and delete manually, any directories that are
left both under users and program files that remain.
I will also uninstall anything to do with freedom scientific from the
machine.
I am then going to reinstall jaws 2018.
Hopefully, it will ask me to authorize it properly using the internet
activation option, rather than ilm (which i hope will be gone).
Then, i will reinstall jaws2020, latest version.
If it then works, i think i can safely say, that it is definitely a problem
between jaws 2020 and the local ilm key.
Your suggestion is appreciated, but in order for me to upgrade properly to
jaws 2020, i would like to get a definite answer from either Vispero or
sight and sound in the uk, neither of which have been helpful.
I don't really want to start mixing up jaws 2018 and 2020 at loading time.
My reason for installing jaws 2020 in the first place, was to see if it was
worth upgrading too.
However, if this problem persists, i will remain with jaws 2018 for as long
as is possible. I don't like the total lack of support from the dealers that
i have been receiving.
What if i run into more problems having bought it?
It could then very well be a case of "we have your money, goodbye".
I will keep you updated.
regards
Pat

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Wednesday 29 April 2020 09:13
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hello Patrick:

My last suggestion would be, have JAWS 2018 checked, for the Log On screen,
so you can enter your password, then either start JAWS 2020 from the Run
dialog box or, set up a short cut key and start it that way.

Good Luck.

Dave Durber

----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Wednesday, April 29, 2020 7:09 AM
Subject: Re: jaws 2020 not starting correctly.


Hi Dave,
already tried that, and it didn't work.
regards,
patrick



-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Tuesday 28 April 2020 18:45
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hello Patrick:

I think I may have found the solution to your problem.

In JAWS 2020

1. In the "Automatically Start JAWS" dialog box, uncheck the, "Start JAWS
at

the Logon screen", and set the "Start JAWS after logon: to "Never". Click
the 2 OK buttons to close the 2 dialog boxes.

2. Unload JAWS 2020.

In JAWS 2018

3. Load JAWS 2018.

4. In the "Automatically Start JAWS" dialog box, check the, "Start JAWS at
the Logon screen", and leave the "Start JAWS after logon: at "Never".
Click
the 2 OK buttons to close the 2 dialog boxes.

5. Unload JAWS 2018.

Back in JAWS 2020

6. Load JAWS 2020.

7. In the "Automatically Start JAWS" dialog box, leave the, "Start JAWS at
the Logon screen", unchecked, and set the "Start JAWS after logon: to
"always". Click the 2 OK buttons to close the 2 dialog boxes.

8. restart your computer. Hopefully, after you have entered your password,
and pressed the OK button to proceed, (that is, if you use the logon
screen), JAWS 2020 will start correctly, after the start up procedure has
been completed.

When I looked in the "Automatically Start Jaws" dialog boxes for both JAWS
2018 and 2020, I found the "Start Jaws after logon for this user", was set
to "Always", in both versions, why this should b, I do not know.

I will be very interested to hear from you if the above procedure solves
your problem.

Dave Durber

----- Original Message -----


From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Tuesday, April 28, 2020 2:20 PM
Subject: Re: jaws 2020 not starting correctly.


Hi Dave,

Jaws 2020. I have also tried it with jaws2018 which works fine.
Pat



-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Tuesday 28 April 2020 13:17
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hello Patrick:

Which version of JAWS is set to start when Windows starts, JFW 18 or
2020?

----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Monday, April 27, 2020 6:41 PM
Subject: Re: jaws 2020 not starting correctly.


Hi,

Thanks for your response. I am now more convinced than ever, that it is
an
authorization problem. My internet just went down, and jaws started
correctly.
I have set the computer to not connect to the internet and it works just
fine.
When the pc does have an internet connection, it doesn't.
I think that, therefore, when it is checking while loading (grace
period),
it gets into a mess.
I will update if i can prove this definitely.
Pat


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard
Weitzel
Sent: Monday 27 April 2020 17:19
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The fact is that you won't have a choice but to upgrade anyways sooner
or
later and with another Windows 10 update coming very soon it may be
sooner
rather than later. Even now the emoji panel, for example, is not useable
to
you with Jaws 2018 and in time there may be other features. If you use
Office you will find that it works best with the latest version of Jaws
and
while I know you said there is always NVDA that is a call you have to
make,
it wouldn't work for an old Jaws guy like me, I tried it and I just
can't
get used to how they do stuff. Maybe I don't want to get used to it
because
I have always kept up my SMA and always used the latest version of Jaws,
but
once again, that is everybody's choice. All I can say is that is not an
issue I have heard about before hence it must be specific to your
configuration. I am not usually somebody who says reinstalling Windows
from
scratch should be your first option, but if you can't or don't want to
get
a
h old of Jaws support to see what they may suggest and if this is a big
deal
for you otherwise I'd say this maybe an option.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Monday, April 27, 2020 12:47 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Andrew,
i tried that.
in jaws 2018, it will let me reactivate using my full licence. it asks
me
for my actual authorization number.
however, when i do this, jaws 2020 is not authorized, as i do not have a
valid internet licence for that.
this will eliminate the checking and validation of a proper licence, so
the
problem goes away.
i know this, because when i first installed it, it was running in 40
minute
mode, and there was absolutely no problem.
once i installed the 90 day ilm key, it would not load the jaws window
at
all after that.
as i said, i can quit and restart jaws 2020 and it works fine.
i think i am left with two options.
one, do as you say and reactivate my jaws 2018 with my old licence and
run
jaws 2020 in 40 minute mode.
two, update to jaws 2020 altogether.
if then, the problem goes away, great. if not, i have just wasted the
price
of an upgrade.
regards,
pat


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew
Summers via groups.io
Sent: Sunday 26 April 2020 16:15
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Pat,
Have you gone to the JAWS help and come down to License sub menu and
then
pressed enter on Update Activation...
If not please try that!

Andrew

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: 26 April 2020 13:49
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Andrew,

There is no jaws window when jaws 2020 starts up. I have to exit it and
start it again in order to gain access to anything.
I tried your suggestion some time ago. The remove authorization option
will
not remove the ilm key.
Pat


ent from my gmail account

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew
Summers via groups.io
Sent: Sunday 26 April 2020 11:44
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Pat,
If you go to the JAWS window, and then press the menu bar and go to the
Utilities menu, you will find in there Explore Utilities Folder.
Press enter on that.
In there is an option to Remove JAWS Activation, press enter.
HTH

Andrew

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: 26 April 2020 08:56
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Dave,

Yes, i am on the last version of jaws 2018 which is all i am entitled
to.
I did use the jaws import wizard to copy my shared settings.
I have a 90 day ilm key just to try out jaws 2020.
Jaws2020 and jaws2018 are now both authorized using the same 90 day key
for
some reason.
With regards to settings etc, i uninstalled both, reinstalled both,
removed
both again with all settings and shared components, reinstalled
jaws2020,
but still the problem exists.
One peculiar thing though, i started up my computer yesterday from a
shutdown, and everything with jaws2020 worked fine.
I did the exact same thing just now, and the problem came back.
I am convinced at this stage, that it does have something to do with the
new
"grace period" authorization function introduced in jaws 2019.
I think it is loading before it knows for certain whether or not you
have
a
valid key. Sometimes the check works, and sometimes it doesn't and jaws
half
loads with no actual jaws window.
I also think, that it might have something to do with the ilm key, as
this
is a very old type of authorization for a pc, as against the internet
activation method. However, i am not paying for an upgrade until i can
get
a
definite sort-out for this problem. As i said in another post, there is
always nvda, but i would rather stay with jaws.

Regards,

Pat


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Saturday 25 April 2020 10:13
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hello Pat:

Question 1: With JAWS 18, are you on the last upgrade for your current
SMA?
Which is why you are using the temporary license for JAWS 2020, so you
can
try its new and upgraded features?

Question 2: did you use the JAWS function, which copies the settings you
set

in JAWS 18 to JAWS 2020?

Dave Durber

----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Saturday, April 25, 2020 8:40 AM
Subject: Re: jaws 2020 not starting correctly.


Hi Sieghard,

Thanks for that. I am actually in Ireland, but i will try this and see
what response i get.
Do you have their skype number?

Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard Weitzel
Sent: Saturday 25 April 2020 05:01
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Patrick, are you in the UK? What number do you call? I can see how an
email could take several days to receive a reply, but if you call
their regular US number (if you are in the UK an duse Skype you can
even call their toll free
number) you should get somebody on the line right away.
The regular number is +1 727-803-8600.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:55 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I too agree with bill.
I sent two emails about jaws 2020 not starting correctly, and got
nothing back but "thanks for your email".


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bill
White
Sent: Friday 24 April 2020 18:52
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Merv. I don't understand, then, why they didn't get back to me the
other day, when I put in my callback number.

Bill White
billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Merv
Keck
Sent: Friday, April 24, 2020 10:48 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Vispero is not closed due to COVID-19. Everyone is working as usual.
If you need technical, customer, or sales support call vispero as
usual. Vispero has not ever closed due to the virus. They are
continuing to support their customers as usual.
Merv


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, April 24, 2020 1:37 PM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Patrick. Even if JAWS starts before Windows starts, eventually you
should get to the desktop, as JAWS is made to start before many
programs, and after they load, JAWS still provides voicing, screen
content and navigation. If you wish, since Vispero is temporarily
closed due to COVID-19, you may give me a call at,

714-835-6295,
and I will stay on the phone with you to see what is happening.

I hope I may be able to help you.

Bill White
billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Patrick Murphy
Sent: Friday, April 24, 2020 8:56 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

Yes, latest version of windows 10 home edition with all necessary and
optional updates installed.
Checked yesterday, and there is no further updates needed.
Downloaded the latest version of jaws from freedom scientific and used
it.
All apps in startup are turned off, apart from the necessary ones such
as the audio drivers etc that are actually necessary.
There is an application file for jaws set to "on". I set this to "off"
just
in case, but no difference.
Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Abraham Sweiss
Sent: Friday 24 April 2020 16:38
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Is windows fully patched.
Are you installing the latest version of jaws. I think It is the March
release I believe.

Thanks,abraham

On Apr 24, 2020, at 11:12 AM, Patrick Murphy
<murphy.patrick42@...>
wrote:

I did this, but no results.
I disabled both start at logon screen and start for this user always
in
jaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option
changes for both versions. I cannot set 2018 to "never" and 2020 to
"always". No matter where i change it (20158 or 2020), it defaults to
the same thing in both versions. The only independant thing is "start
at the logon screen". This is different when set in both versions.


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Rick Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The problem may be as I had. Both versions, 18 and 20 are fighting to
load at same time. Go into whatever version you do not want to load
and correct this and be sure the version you want to load is properly
set. Then I do believe this will be better...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I wasn't aware of this feature, but you could be right. Now that i
think
of
it, it started right after i installed the temporary authorization
(90
days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks
while windows is loading, it could be a problem. When i stop and
restart it, it
is
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?

Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ann
Byrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

might that be the JAWS feature touted as new in either 2019 or 2020,
saying
that JAWS will speak before checking your authorization, so you don't
have to wait so long to hear that it is running. However, it doesn't
do
anything
till it makes internal checks and decides what context you are
running in.
So in my opinion it is a totally useless change which FS calls an
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,

I have tried all this, I tried to post a full message about
everything last night, but it was not approved. I think it was too
big.
Regardless of what I do with jaws2020 (login screen etc), the first
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray
Insert+or
not.
If you shut it down (insert+f4) and then restart it, everything is
ok.
If you don't start it at the login screen, it still produces no
window.
Pat


Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Mike B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

It sounds like J2020 is set to start on the log-in screen. If
you're saying that there's no Jaws window when you, Alt + tab, you
probably have J2020 running from the system tray. To find the
settings for both these items press, Insert + J, to open the Jaws
context menu, press the letter, O, to open, Options, and press the
letter, B, to open,
Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and
tab to Okay and press the spacebar when you're through in here. Now
tab 3 times or so to, Run Jaws from system tray, and uncheck this if
you want the Jaws window to be in the, Alt + Tab, order, then tab to
Okay and press enter to save / close.

Take care. Mike. Sent from my iBarstool.
*My body has absorbed so much soap and disinfectant lately that when
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@...>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts,
there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat


Sent from my gmail account.













































































moderated Re: jaws 2020 not starting correctly.

Dave Durber
 

Hello Patrick:

My last suggestion would be, have JAWS 2018 checked, for the Log On screen, so you can enter your password, then either start JAWS 2020 from the Run dialog box or, set up a short cut key and start it that way.

Good Luck.

Dave Durber

----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Wednesday, April 29, 2020 7:09 AM
Subject: Re: jaws 2020 not starting correctly.


Hi Dave,
already tried that, and it didn't work.
regards,
patrick



-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Tuesday 28 April 2020 18:45
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hello Patrick:

I think I may have found the solution to your problem.

In JAWS 2020

1. In the "Automatically Start JAWS" dialog box, uncheck the, "Start JAWS at

the Logon screen", and set the "Start JAWS after logon: to "Never". Click
the 2 OK buttons to close the 2 dialog boxes.

2. Unload JAWS 2020.

In JAWS 2018

3. Load JAWS 2018.

4. In the "Automatically Start JAWS" dialog box, check the, "Start JAWS at
the Logon screen", and leave the "Start JAWS after logon: at "Never". Click
the 2 OK buttons to close the 2 dialog boxes.

5. Unload JAWS 2018.

Back in JAWS 2020

6. Load JAWS 2020.

7. In the "Automatically Start JAWS" dialog box, leave the, "Start JAWS at
the Logon screen", unchecked, and set the "Start JAWS after logon: to
"always". Click the 2 OK buttons to close the 2 dialog boxes.

8. restart your computer. Hopefully, after you have entered your password,
and pressed the OK button to proceed, (that is, if you use the logon
screen), JAWS 2020 will start correctly, after the start up procedure has
been completed.

When I looked in the "Automatically Start Jaws" dialog boxes for both JAWS
2018 and 2020, I found the "Start Jaws after logon for this user", was set
to "Always", in both versions, why this should b, I do not know.

I will be very interested to hear from you if the above procedure solves
your problem.

Dave Durber

----- Original Message -----


From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Tuesday, April 28, 2020 2:20 PM
Subject: Re: jaws 2020 not starting correctly.


Hi Dave,

Jaws 2020. I have also tried it with jaws2018 which works fine.
Pat



-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Tuesday 28 April 2020 13:17
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hello Patrick:

Which version of JAWS is set to start when Windows starts, JFW 18 or 2020?

----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Monday, April 27, 2020 6:41 PM
Subject: Re: jaws 2020 not starting correctly.


Hi,

Thanks for your response. I am now more convinced than ever, that it is
an
authorization problem. My internet just went down, and jaws started
correctly.
I have set the computer to not connect to the internet and it works just
fine.
When the pc does have an internet connection, it doesn't.
I think that, therefore, when it is checking while loading (grace
period),
it gets into a mess.
I will update if i can prove this definitely.
Pat


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard
Weitzel
Sent: Monday 27 April 2020 17:19
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The fact is that you won't have a choice but to upgrade anyways sooner or
later and with another Windows 10 update coming very soon it may be
sooner
rather than later. Even now the emoji panel, for example, is not useable
to
you with Jaws 2018 and in time there may be other features. If you use
Office you will find that it works best with the latest version of Jaws
and
while I know you said there is always NVDA that is a call you have to
make,
it wouldn't work for an old Jaws guy like me, I tried it and I just can't
get used to how they do stuff. Maybe I don't want to get used to it
because
I have always kept up my SMA and always used the latest version of Jaws,
but
once again, that is everybody's choice. All I can say is that is not an
issue I have heard about before hence it must be specific to your
configuration. I am not usually somebody who says reinstalling Windows
from
scratch should be your first option, but if you can't or don't want to
get
a
h old of Jaws support to see what they may suggest and if this is a big
deal
for you otherwise I'd say this maybe an option.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Monday, April 27, 2020 12:47 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Andrew,
i tried that.
in jaws 2018, it will let me reactivate using my full licence. it asks me
for my actual authorization number.
however, when i do this, jaws 2020 is not authorized, as i do not have a
valid internet licence for that.
this will eliminate the checking and validation of a proper licence, so
the
problem goes away.
i know this, because when i first installed it, it was running in 40
minute
mode, and there was absolutely no problem.
once i installed the 90 day ilm key, it would not load the jaws window at
all after that.
as i said, i can quit and restart jaws 2020 and it works fine.
i think i am left with two options.
one, do as you say and reactivate my jaws 2018 with my old licence and
run
jaws 2020 in 40 minute mode.
two, update to jaws 2020 altogether.
if then, the problem goes away, great. if not, i have just wasted the
price
of an upgrade.
regards,
pat


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew
Summers via groups.io
Sent: Sunday 26 April 2020 16:15
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Pat,
Have you gone to the JAWS help and come down to License sub menu and then
pressed enter on Update Activation...
If not please try that!

Andrew

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: 26 April 2020 13:49
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Andrew,

There is no jaws window when jaws 2020 starts up. I have to exit it and
start it again in order to gain access to anything.
I tried your suggestion some time ago. The remove authorization option
will
not remove the ilm key.
Pat


ent from my gmail account

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew
Summers via groups.io
Sent: Sunday 26 April 2020 11:44
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Pat,
If you go to the JAWS window, and then press the menu bar and go to the
Utilities menu, you will find in there Explore Utilities Folder.
Press enter on that.
In there is an option to Remove JAWS Activation, press enter.
HTH

Andrew

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: 26 April 2020 08:56
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Dave,

Yes, i am on the last version of jaws 2018 which is all i am entitled to.
I did use the jaws import wizard to copy my shared settings.
I have a 90 day ilm key just to try out jaws 2020.
Jaws2020 and jaws2018 are now both authorized using the same 90 day key
for
some reason.
With regards to settings etc, i uninstalled both, reinstalled both,
removed
both again with all settings and shared components, reinstalled jaws2020,
but still the problem exists.
One peculiar thing though, i started up my computer yesterday from a
shutdown, and everything with jaws2020 worked fine.
I did the exact same thing just now, and the problem came back.
I am convinced at this stage, that it does have something to do with the
new
"grace period" authorization function introduced in jaws 2019.
I think it is loading before it knows for certain whether or not you have
a
valid key. Sometimes the check works, and sometimes it doesn't and jaws
half
loads with no actual jaws window.
I also think, that it might have something to do with the ilm key, as
this
is a very old type of authorization for a pc, as against the internet
activation method. However, i am not paying for an upgrade until i can
get
a
definite sort-out for this problem. As i said in another post, there is
always nvda, but i would rather stay with jaws.

Regards,

Pat


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Saturday 25 April 2020 10:13
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hello Pat:

Question 1: With JAWS 18, are you on the last upgrade for your current
SMA?
Which is why you are using the temporary license for JAWS 2020, so you
can
try its new and upgraded features?

Question 2: did you use the JAWS function, which copies the settings you
set

in JAWS 18 to JAWS 2020?

Dave Durber

----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Saturday, April 25, 2020 8:40 AM
Subject: Re: jaws 2020 not starting correctly.


Hi Sieghard,

Thanks for that. I am actually in Ireland, but i will try this and see
what response i get.
Do you have their skype number?

Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard Weitzel
Sent: Saturday 25 April 2020 05:01
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Patrick, are you in the UK? What number do you call? I can see how an
email could take several days to receive a reply, but if you call
their regular US number (if you are in the UK an duse Skype you can
even call their toll free
number) you should get somebody on the line right away.
The regular number is +1 727-803-8600.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:55 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I too agree with bill.
I sent two emails about jaws 2020 not starting correctly, and got
nothing back but "thanks for your email".


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bill
White
Sent: Friday 24 April 2020 18:52
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Merv. I don't understand, then, why they didn't get back to me the
other day, when I put in my callback number.

Bill White
billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Merv
Keck
Sent: Friday, April 24, 2020 10:48 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Vispero is not closed due to COVID-19. Everyone is working as usual.
If you need technical, customer, or sales support call vispero as
usual. Vispero has not ever closed due to the virus. They are
continuing to support their customers as usual.
Merv


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, April 24, 2020 1:37 PM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Patrick. Even if JAWS starts before Windows starts, eventually you
should get to the desktop, as JAWS is made to start before many
programs, and after they load, JAWS still provides voicing, screen
content and navigation. If you wish, since Vispero is temporarily
closed due to COVID-19, you may give me a call at,

714-835-6295,
and I will stay on the phone with you to see what is happening.

I hope I may be able to help you.

Bill White
billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Patrick Murphy
Sent: Friday, April 24, 2020 8:56 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

Yes, latest version of windows 10 home edition with all necessary and
optional updates installed.
Checked yesterday, and there is no further updates needed.
Downloaded the latest version of jaws from freedom scientific and used
it.
All apps in startup are turned off, apart from the necessary ones such
as the audio drivers etc that are actually necessary.
There is an application file for jaws set to "on". I set this to "off"
just
in case, but no difference.
Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Abraham Sweiss
Sent: Friday 24 April 2020 16:38
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Is windows fully patched.
Are you installing the latest version of jaws. I think It is the March
release I believe.

Thanks,abraham

On Apr 24, 2020, at 11:12 AM, Patrick Murphy
<murphy.patrick42@...>
wrote:

I did this, but no results.
I disabled both start at logon screen and start for this user always
in
jaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option
changes for both versions. I cannot set 2018 to "never" and 2020 to
"always". No matter where i change it (20158 or 2020), it defaults to
the same thing in both versions. The only independant thing is "start
at the logon screen". This is different when set in both versions.


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Rick Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The problem may be as I had. Both versions, 18 and 20 are fighting to
load at same time. Go into whatever version you do not want to load
and correct this and be sure the version you want to load is properly
set. Then I do believe this will be better...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I wasn't aware of this feature, but you could be right. Now that i
think
of
it, it started right after i installed the temporary authorization
(90
days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks
while windows is loading, it could be a problem. When i stop and
restart it, it
is
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?

Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ann
Byrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

might that be the JAWS feature touted as new in either 2019 or 2020,
saying
that JAWS will speak before checking your authorization, so you don't
have to wait so long to hear that it is running. However, it doesn't
do
anything
till it makes internal checks and decides what context you are
running in.
So in my opinion it is a totally useless change which FS calls an
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,

I have tried all this, I tried to post a full message about
everything last night, but it was not approved. I think it was too
big.
Regardless of what I do with jaws2020 (login screen etc), the first
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray
Insert+or
not.
If you shut it down (insert+f4) and then restart it, everything is ok.
If you don't start it at the login screen, it still produces no
window.
Pat


Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Mike B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

It sounds like J2020 is set to start on the log-in screen. If
you're saying that there's no Jaws window when you, Alt + tab, you
probably have J2020 running from the system tray. To find the
settings for both these items press, Insert + J, to open the Jaws
context menu, press the letter, O, to open, Options, and press the
letter, B, to open,
Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and
tab to Okay and press the spacebar when you're through in here. Now
tab 3 times or so to, Run Jaws from system tray, and uncheck this if
you want the Jaws window to be in the, Alt + Tab, order, then tab to
Okay and press enter to save / close.

Take care. Mike. Sent from my iBarstool.
*My body has absorbed so much soap and disinfectant lately that when
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@...>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts,
there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat


Sent from my gmail account.












































































moderated Re: jaws 2020 not starting correctly.

Patrick Murphy
 

Hi Dave,
already tried that, and it didn't work.
regards,
patrick

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Tuesday 28 April 2020 18:45
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hello Patrick:

I think I may have found the solution to your problem.

In JAWS 2020

1. In the "Automatically Start JAWS" dialog box, uncheck the, "Start JAWS at

the Logon screen", and set the "Start JAWS after logon: to "Never". Click
the 2 OK buttons to close the 2 dialog boxes.

2. Unload JAWS 2020.

In JAWS 2018

3. Load JAWS 2018.

4. In the "Automatically Start JAWS" dialog box, check the, "Start JAWS at
the Logon screen", and leave the "Start JAWS after logon: at "Never". Click
the 2 OK buttons to close the 2 dialog boxes.

5. Unload JAWS 2018.

Back in JAWS 2020

6. Load JAWS 2020.

7. In the "Automatically Start JAWS" dialog box, leave the, "Start JAWS at
the Logon screen", unchecked, and set the "Start JAWS after logon: to
"always". Click the 2 OK buttons to close the 2 dialog boxes.

8. restart your computer. Hopefully, after you have entered your password,
and pressed the OK button to proceed, (that is, if you use the logon
screen), JAWS 2020 will start correctly, after the start up procedure has
been completed.

When I looked in the "Automatically Start Jaws" dialog boxes for both JAWS
2018 and 2020, I found the "Start Jaws after logon for this user", was set
to "Always", in both versions, why this should b, I do not know.

I will be very interested to hear from you if the above procedure solves
your problem.

Dave Durber

----- Original Message -----


From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Tuesday, April 28, 2020 2:20 PM
Subject: Re: jaws 2020 not starting correctly.


Hi Dave,

Jaws 2020. I have also tried it with jaws2018 which works fine.
Pat



-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Tuesday 28 April 2020 13:17
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hello Patrick:

Which version of JAWS is set to start when Windows starts, JFW 18 or 2020?

----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Monday, April 27, 2020 6:41 PM
Subject: Re: jaws 2020 not starting correctly.


Hi,

Thanks for your response. I am now more convinced than ever, that it is
an
authorization problem. My internet just went down, and jaws started
correctly.
I have set the computer to not connect to the internet and it works just
fine.
When the pc does have an internet connection, it doesn't.
I think that, therefore, when it is checking while loading (grace
period),
it gets into a mess.
I will update if i can prove this definitely.
Pat


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard
Weitzel
Sent: Monday 27 April 2020 17:19
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The fact is that you won't have a choice but to upgrade anyways sooner or
later and with another Windows 10 update coming very soon it may be
sooner
rather than later. Even now the emoji panel, for example, is not useable
to
you with Jaws 2018 and in time there may be other features. If you use
Office you will find that it works best with the latest version of Jaws
and
while I know you said there is always NVDA that is a call you have to
make,
it wouldn't work for an old Jaws guy like me, I tried it and I just can't
get used to how they do stuff. Maybe I don't want to get used to it
because
I have always kept up my SMA and always used the latest version of Jaws,
but
once again, that is everybody's choice. All I can say is that is not an
issue I have heard about before hence it must be specific to your
configuration. I am not usually somebody who says reinstalling Windows
from
scratch should be your first option, but if you can't or don't want to
get
a
h old of Jaws support to see what they may suggest and if this is a big
deal
for you otherwise I'd say this maybe an option.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Monday, April 27, 2020 12:47 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Andrew,
i tried that.
in jaws 2018, it will let me reactivate using my full licence. it asks me
for my actual authorization number.
however, when i do this, jaws 2020 is not authorized, as i do not have a
valid internet licence for that.
this will eliminate the checking and validation of a proper licence, so
the
problem goes away.
i know this, because when i first installed it, it was running in 40
minute
mode, and there was absolutely no problem.
once i installed the 90 day ilm key, it would not load the jaws window at
all after that.
as i said, i can quit and restart jaws 2020 and it works fine.
i think i am left with two options.
one, do as you say and reactivate my jaws 2018 with my old licence and
run
jaws 2020 in 40 minute mode.
two, update to jaws 2020 altogether.
if then, the problem goes away, great. if not, i have just wasted the
price
of an upgrade.
regards,
pat


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew
Summers via groups.io
Sent: Sunday 26 April 2020 16:15
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Pat,
Have you gone to the JAWS help and come down to License sub menu and then
pressed enter on Update Activation...
If not please try that!

Andrew

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: 26 April 2020 13:49
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Andrew,

There is no jaws window when jaws 2020 starts up. I have to exit it and
start it again in order to gain access to anything.
I tried your suggestion some time ago. The remove authorization option
will
not remove the ilm key.
Pat


ent from my gmail account

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew
Summers via groups.io
Sent: Sunday 26 April 2020 11:44
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Pat,
If you go to the JAWS window, and then press the menu bar and go to the
Utilities menu, you will find in there Explore Utilities Folder.
Press enter on that.
In there is an option to Remove JAWS Activation, press enter.
HTH

Andrew

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: 26 April 2020 08:56
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Dave,

Yes, i am on the last version of jaws 2018 which is all i am entitled to.
I did use the jaws import wizard to copy my shared settings.
I have a 90 day ilm key just to try out jaws 2020.
Jaws2020 and jaws2018 are now both authorized using the same 90 day key
for
some reason.
With regards to settings etc, i uninstalled both, reinstalled both,
removed
both again with all settings and shared components, reinstalled jaws2020,
but still the problem exists.
One peculiar thing though, i started up my computer yesterday from a
shutdown, and everything with jaws2020 worked fine.
I did the exact same thing just now, and the problem came back.
I am convinced at this stage, that it does have something to do with the
new
"grace period" authorization function introduced in jaws 2019.
I think it is loading before it knows for certain whether or not you have
a
valid key. Sometimes the check works, and sometimes it doesn't and jaws
half
loads with no actual jaws window.
I also think, that it might have something to do with the ilm key, as
this
is a very old type of authorization for a pc, as against the internet
activation method. However, i am not paying for an upgrade until i can
get
a
definite sort-out for this problem. As i said in another post, there is
always nvda, but i would rather stay with jaws.

Regards,

Pat


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Saturday 25 April 2020 10:13
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hello Pat:

Question 1: With JAWS 18, are you on the last upgrade for your current
SMA?
Which is why you are using the temporary license for JAWS 2020, so you
can
try its new and upgraded features?

Question 2: did you use the JAWS function, which copies the settings you
set

in JAWS 18 to JAWS 2020?

Dave Durber

----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Saturday, April 25, 2020 8:40 AM
Subject: Re: jaws 2020 not starting correctly.


Hi Sieghard,

Thanks for that. I am actually in Ireland, but i will try this and see
what response i get.
Do you have their skype number?

Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard Weitzel
Sent: Saturday 25 April 2020 05:01
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Patrick, are you in the UK? What number do you call? I can see how an
email could take several days to receive a reply, but if you call
their regular US number (if you are in the UK an duse Skype you can
even call their toll free
number) you should get somebody on the line right away.
The regular number is +1 727-803-8600.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:55 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I too agree with bill.
I sent two emails about jaws 2020 not starting correctly, and got
nothing back but "thanks for your email".


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bill
White
Sent: Friday 24 April 2020 18:52
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Merv. I don't understand, then, why they didn't get back to me the
other day, when I put in my callback number.

Bill White
billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Merv
Keck
Sent: Friday, April 24, 2020 10:48 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Vispero is not closed due to COVID-19. Everyone is working as usual.
If you need technical, customer, or sales support call vispero as
usual. Vispero has not ever closed due to the virus. They are
continuing to support their customers as usual.
Merv


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, April 24, 2020 1:37 PM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Patrick. Even if JAWS starts before Windows starts, eventually you
should get to the desktop, as JAWS is made to start before many
programs, and after they load, JAWS still provides voicing, screen
content and navigation. If you wish, since Vispero is temporarily
closed due to COVID-19, you may give me a call at,

714-835-6295,
and I will stay on the phone with you to see what is happening.

I hope I may be able to help you.

Bill White
billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Patrick Murphy
Sent: Friday, April 24, 2020 8:56 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

Yes, latest version of windows 10 home edition with all necessary and
optional updates installed.
Checked yesterday, and there is no further updates needed.
Downloaded the latest version of jaws from freedom scientific and used
it.
All apps in startup are turned off, apart from the necessary ones such
as the audio drivers etc that are actually necessary.
There is an application file for jaws set to "on". I set this to "off"
just
in case, but no difference.
Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Abraham Sweiss
Sent: Friday 24 April 2020 16:38
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Is windows fully patched.
Are you installing the latest version of jaws. I think It is the March
release I believe.

Thanks,abraham

On Apr 24, 2020, at 11:12 AM, Patrick Murphy
<murphy.patrick42@...>
wrote:

I did this, but no results.
I disabled both start at logon screen and start for this user always
in
jaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option
changes for both versions. I cannot set 2018 to "never" and 2020 to
"always". No matter where i change it (20158 or 2020), it defaults to
the same thing in both versions. The only independant thing is "start
at the logon screen". This is different when set in both versions.


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Rick Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The problem may be as I had. Both versions, 18 and 20 are fighting to
load at same time. Go into whatever version you do not want to load
and correct this and be sure the version you want to load is properly
set. Then I do believe this will be better...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I wasn't aware of this feature, but you could be right. Now that i
think
of
it, it started right after i installed the temporary authorization
(90
days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks
while windows is loading, it could be a problem. When i stop and
restart it, it
is
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?

Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ann
Byrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

might that be the JAWS feature touted as new in either 2019 or 2020,
saying
that JAWS will speak before checking your authorization, so you don't
have to wait so long to hear that it is running. However, it doesn't
do
anything
till it makes internal checks and decides what context you are
running in.
So in my opinion it is a totally useless change which FS calls an
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,

I have tried all this, I tried to post a full message about
everything last night, but it was not approved. I think it was too
big.
Regardless of what I do with jaws2020 (login screen etc), the first
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray
Insert+or
not.
If you shut it down (insert+f4) and then restart it, everything is ok.
If you don't start it at the login screen, it still produces no
window.
Pat


Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Mike B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

It sounds like J2020 is set to start on the log-in screen. If
you're saying that there's no Jaws window when you, Alt + tab, you
probably have J2020 running from the system tray. To find the
settings for both these items press, Insert + J, to open the Jaws
context menu, press the letter, O, to open, Options, and press the
letter, B, to open,
Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and
tab to Okay and press the spacebar when you're through in here. Now
tab 3 times or so to, Run Jaws from system tray, and uncheck this if
you want the Jaws window to be in the, Alt + Tab, order, then tab to
Okay and press enter to save / close.

Take care. Mike. Sent from my iBarstool.
*My body has absorbed so much soap and disinfectant lately that when
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@...>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts,
there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat


Sent from my gmail account.








































































moderated Re: Zoom: seeing the ZoomText screen

Shai
 

Hello,
I am also wondering if a screen share would help? I would think so
since the user's screen is shared onto the screen of the person's
computer.

On 4/28/20, Ann Byrne <annakb@...> wrote:
We are using Zoom to teach students remotely. I use JAWS tandem to
follow my students' actions closely. the ZoomText instructor, in a
Zoom meeting with her students, needs to see the magnified screen of
her students. Zoom does not show her the enlarged screen, so she is
unable to see what her students are doing.

Are there settings she can change in order to see the students'
screen as they see it?

Thx,

Ann





moderated Re: Zoom: seeing the ZoomText screen

James Rinehart
 

Hi Ann

Would Windows magnifier help you? I use Zoom to teach and have has some success with that if it is possible for you

Jim
On Apr 28, 2020, at 10:30 PM, Ann Byrne <annakb@...> wrote:

We are using Zoom to teach students remotely. I use JAWS tandem to follow my students' actions closely. the ZoomText instructor, in a Zoom meeting with her students, needs to see the magnified screen of her students. Zoom does not show her the enlarged screen, so she is unable to see what her students are doing.

Are there settings she can change in order to see the students' screen as they see it?

Thx,

Ann



James Rinehart, MA, ATP, CWDP
Assistive Technology Specialist

4740 Kingsway Drive
Indianapolis, IN 46205

P 317.466.1000 x2527 • F 317.466.2000
jrinehart@...

eastersealscrossroads.org
[https://www.eastersealscrossroads.org/wp-content/uploads/2016/11/Logo_sig.gif]<https://www.eastersealscrossroads.org/>
[http://www.eastersealscrossroads.org/wp-content/uploads/2016/10/f.png]<http://www.facebook.com/EasterSealsCrossroads> [http://www.eastersealscrossroads.org/wp-content/uploads/2016/10/t.png] <http://www.twitter.com/escrossroads> [http://www.eastersealscrossroads.org/wp-content/uploads/2016/10/l.png] <http://www.linkedin.com/company/easter-seals-crossroads> [http://www.eastersealscrossroads.org/wp-content/uploads/2016/10/i.png] <http://www.instagram.com/eastersealscrossroads>


--
Was wondering if anyone has knowledge if Spark Instant Messenger is compatible with JAWS 2018?

Thanks

Jim Rinehart


moderated Re: Latest JAWS 2020 and continued Outlook 2016 issues

Mich Verrier
 

Hi I also use jaws 2018 and have found this problem with that version as well I am using outlook and have come across e mails that read like that as well it is really annoying. Until reading this e mail I thought it was a outlook and not a jaws problem. From Mich.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Alan Robbins
Sent: April 28, 2020 7:57 PM
To: JFWList <jfw@groups.IO>
Subject: Latest JAWS 2020 and continued Outlook 2016 issues

 

I was hoping the April JAWS 2020 update would fix the email issue in Outlook but it did not. Here is an example of how part of an email from my thermostat provider, ecobee, reads:

 

row 1 of 1
column 1 of 1
last cell in table
link‑
row 1 of 1
column 1 of 1
last cell in table
Your review matters. - Message (HTML)
nesting level 4

row 1 of 1
column 1 of 1
last cell in table


Your opinion matters.
nesting level 4
link‑
row 1 of 1
column 1 of 1

nesting level 3

row 1 of 9
column 1 of 1
nesting level 7
Graphic‑ Smart Thermostat Graphic‑ Smart Thermostat  image ‑  Graphic‑ Smart Thermostat Graphic‑
row 1 of 1

 

This does not happen with JAWS 2019 or the initial JAWS 2020. I’m not sure when this began but I know the February, march, and April vesions do this. Anyone else seeing this?

I’m using Windows version 1909, MS Office 2016 and latest JAWS 2020

 

Al


moderated Zoom: seeing the ZoomText screen

Ann Byrne
 

We are using Zoom to teach students remotely. I use JAWS tandem to follow my students' actions closely. the ZoomText instructor, in a Zoom meeting with her students, needs to see the magnified screen of her students. Zoom does not show her the enlarged screen, so she is unable to see what her students are doing.

Are there settings she can change in order to see the students' screen as they see it?

Thx,

Ann


moderated Re: Latest JAWS 2020 and continued Outlook 2016 issues

Bill White
 

Hi, Alan. Try opening Outlook. Press JAWS key plus V for Quick Settings. In the search box, type table detection

 

Uncheck this option, TAB to OK, and press ENTER.

 

See if this allows your email to be read correctly.

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Alan Robbins
Sent: Tuesday, April 28, 2020 4:57 PM
To: JFWList
Subject: Latest JAWS 2020 and continued Outlook 2016 issues

 

I was hoping the April JAWS 2020 update would fix the email issue in Outlook but it did not. Here is an example of how part of an email from my thermostat provider, ecobee, reads:

 

row 1 of 1
column 1 of 1
last cell in table
link‑
row 1 of 1
column 1 of 1
last cell in table
Your review matters. - Message (HTML)
nesting level 4

row 1 of 1
column 1 of 1
last cell in table


Your opinion matters.
nesting level 4
link‑
row 1 of 1
column 1 of 1

nesting level 3

row 1 of 9
column 1 of 1
nesting level 7
Graphic‑ Smart Thermostat Graphic‑ Smart Thermostat  image ‑  Graphic‑ Smart Thermostat Graphic‑
row 1 of 1

 

This does not happen with JAWS 2019 or the initial JAWS 2020. I’m not sure when this began but I know the February, march, and April vesions do this. Anyone else seeing this?

I’m using Windows version 1909, MS Office 2016 and latest JAWS 2020

 

Al


moderated Latest JAWS 2020 and continued Outlook 2016 issues

Alan Robbins
 

I was hoping the April JAWS 2020 update would fix the email issue in Outlook but it did not. Here is an example of how part of an email from my thermostat provider, ecobee, reads:

 

row 1 of 1
column 1 of 1
last cell in table
link‑
row 1 of 1
column 1 of 1
last cell in table
Your review matters. - Message (HTML)
nesting level 4

row 1 of 1
column 1 of 1
last cell in table


Your opinion matters.
nesting level 4
link‑
row 1 of 1
column 1 of 1

nesting level 3

row 1 of 9
column 1 of 1
nesting level 7
Graphic‑ Smart Thermostat Graphic‑ Smart Thermostat  image ‑  Graphic‑ Smart Thermostat Graphic‑
row 1 of 1

 

This does not happen with JAWS 2019 or the initial JAWS 2020. I’m not sure when this began but I know the February, march, and April vesions do this. Anyone else seeing this?

I’m using Windows version 1909, MS Office 2016 and latest JAWS 2020

 

Al


moderated Re: twitter client for windows 7 with jaws

amir
 

Ok, good. now it worked, actually the language problem. my interace
language is arabic, so i dont know why the dialogs for sending
tweets/replies etc, not working. meaning, i can open the dialogs but
cannot click send button after tweeting / replying. haha. now switched
to english and it works. thanks

On 29/04/2020, Andy <wq6r@...> wrote:
TW Blue works well with Win 7.

Andy

----- Original Message -----
From: inamuddin khan
To: main@jfw.groups.io
Sent: Tuesday, April 28, 2020 3:41 PM
Subject: Re: twitter client for windows 7 with jaws


WBlue is working fine for me.

I’m using windows 10 latest version with JAWS 2020.





Sent from Mail for Windows 10



From: amir
Sent: Tuesday, April 28, 2020 4:40 AM
To: main@jfw.groups.io
Subject: twitter client for windows 7 with jaws



Hi,

since now open tween not working anymore, and tw blue, i can receive

tweets but cannot send tweets, so what is alternative twitter client

for windows 7? this is windows 7 so no twitter for windows 10 off

course.

also prefer not to use the web.

maybe my tw blue is out of date, but used the snapshot version, got

update and updated , but still the same.

my open tween, december 2019 release, now not working cannot log in.

thanks.













moderated Re: twitter client for windows 7 with jaws

Andy
 


TW Blue works well with Win 7.
 
Andy
 

----- Original Message -----
Sent: Tuesday, April 28, 2020 3:41 PM
Subject: Re: twitter client for windows 7 with jaws

WBlue is working fine for me.

I’m using windows 10 latest version with JAWS 2020.

 

 

Sent from Mail for Windows 10

 

From: amir
Sent: Tuesday, April 28, 2020 4:40 AM
To: main@jfw.groups.io
Subject: twitter client for windows 7 with jaws

 

Hi,

since now open tween not working anymore, and tw blue, i can receive

tweets but cannot send tweets, so what is alternative twitter client

for windows 7? this is windows 7 so no twitter for windows 10 off

course.

also prefer not to use the web.

maybe my tw blue is out of date, but used the snapshot version, got

update and updated , but still the same.

my open tween, december 2019 release, now not working cannot log in.

thanks.

 

 

 


moderated Re: twitter client for windows 7 with jaws

inamuddin khan
 

WBlue is working fine for me.

I’m using windows 10 latest version with JAWS 2020.

 

 

Sent from Mail for Windows 10

 

From: amir
Sent: Tuesday, April 28, 2020 4:40 AM
To: main@jfw.groups.io
Subject: twitter client for windows 7 with jaws

 

Hi,

since now open tween not working anymore, and tw blue, i can receive

tweets but cannot send tweets, so what is alternative twitter client

for windows 7? this is windows 7 so no twitter for windows 10 off

course.

also prefer not to use the web.

maybe my tw blue is out of date, but used the snapshot version, got

update and updated , but still the same.

my open tween, december 2019 release, now not working cannot log in.

thanks.

 

 

 


moderated Re: outlook express folder help

Mike B
 

Here you go:
 
Rafail B. & OE6

Take care.  Mike.  Sent from my iBarstool.
 *My body has absorbed so much soap and disinfectant lately that when I pee it cleans the toilet.

----- Original Message -----
From: Ann Byrne
Sent: Tuesday, April 28, 2020 12:59 PM
Subject: Re: outlook express folder help

                Jerry,

 

Which version of windows are you using?  We have a friend who wants to run Outlook Express on windows 10.  Will that work?  Where does a person get the install file?

 

Thanks a bunch,

 

Ann

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jerry hathaway
Sent: Sunday, April 26, 2020 10:47 PM
To: JFW Listserve
Subject: outlook express folder help

 

I am now running jaws 2020, windows 7, and outlook express. Before I installed jaws 2020 and after i had my

e-mail download into outlook express I could tell how many messages in each folder as i scrolled down the list of folders. When I scroll down the folders now jaws is not telling me the number of messages in the folder. Can anyone help me to be able to get this ability to let me know the number of messages in my folders as I scroll down through the folders in outlook express. Thank you for your help with this problem.

 

Jerry\

  


moderated Re: new member

Bill White
 

Hello, and welcome. In your email to us, the sender says maryjane, but you referred to yourself as maryann. I'm just curious. I hope you find answers to your questions here, and maybe even find some new friends. I usually post answers about things I've heard or experienced with JAWS, Windows and other software, and I hope to be able to help you in the future.

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of maryjane
Sent: Tuesday, April 28, 2020 12:58 PM
To: main@jfw.groups.io
Subject: new member

 

Hello my name is maryann and I just wanted to say thank you for letting me join


moderated Jaws dictionary file and eloquence

Leo
 

Hello everyone,

Since I had no answer several days ago when I firstly asked this question, I want to post it again and may be a good tenant can help me.

 

Does someone have a good jaws dictionary file that they are willing to share with me?

 

Thanks.

 

--
Best,
   Leo


moderated Re: new member

Shirley Tracy
 

Welcome Maryann.

 

I don’t post often, and I’m not a computer pro, but I have learned a lot and will try to help out any time I’m convinced I have the answer to a question you might pose. And even if I can’t answer, there are many on this list who can.

 

Cheerfully,

 

Shirley Tracy

 

From: maryjane
Sent: Tuesday, April 28, 2020 4:26 PM
To: main@jfw.groups.io
Subject: new member

 

Hello my name is maryann and I just wanted to say thank you for letting me join

 


moderated Re: Docusign

 

I just had to sign a document regarding a real estate transaction in two places and initial in a third place and all worked without a problem. Yes, my name and initials were already there, probably because I had to sign many things regarding this deal before and the only thing is to make sure you select a signature style and not the draw option which would require you to draw a signature with the mouse.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ekstrand, Pamela A. -ND
Sent: Tuesday, April 28, 2020 12:20 PM
To: main@jfw.groups.io
Subject: Re: Docusign

That sounds right, although it has been a while since I have done this. At some point you can choose among a couple of pre-written signatures, and it will just fill that in when you hit this button. Same with pages that just need your initials.


________________________________________
From: main@jfw.groups.io [main@jfw.groups.io] on behalf of Don & Cher via groups.io [oneagleswings1=bellsouth.net@groups.io]
Sent: Tuesday, April 28, 2020 3:17 PM
To: main@jfw.groups.io
Subject: Re: Docusign

When I need to use it to sign a doc, my name is already showing in the name
field- and I just have to move to something I think is called the 'sign and accept' button.

Cher


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John Covici
Sent: Tuesday, April 28, 2020 6:29 AM
To: main@jfw.groups.io
Subject: Re: Docusign

I was just trying to sign something and it had an area where I had to draw something and no way I saw to get into screen reader mode where I could just type my name -- that is what I was looking for.

On Mon, 27 Apr 2020 22:48:42 -0400,
Zel Iscel wrote:

I don't use a screen reader mode.
Are you trying to upload documents for signing or downloading them to
read
and sign?

I've only downloaded contracts to read and sign. I've not tried to
upload
documents so I don't know how accessible that is.

Cheers
Zel

image001.jpg

Zel Iscel
Disability Specialist
Inclusive World
Mobile: 0413813885
Email: zel@...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John Covici
Sent: Tuesday, 28 April 2020 3:29 AM
To: main@jfw.groups.io
Subject: Re: Docusign

I think this was roughly March of this year. There may be a screen
reader
mode, but I didn't see an obvious way to invoke it, how would you do that?

On Mon, 27 Apr 2020 01:23:16 -0400,
Zel Iscel wrote:

When was that, John.
I tested it a year ago and it wasn't very good but they'v'e improved
it
since then.

image001.jpg

Zel Iscel
Disability Specialist
Inclusive World
Mobile: 0413813885
Email: zel@...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John
Covici
Sent: Saturday, 25 April 2020 1:18 PM
To: main@jfw.groups.io
Subject: Re: Docusign

I was never able to use docusign unassisted, it wanted me to draw
the
signature and in my case it did not have a screen reader mode anywhere I saw.

On Sat, 25 Apr 2020 01:13:37 -0400,
Zel Iscel wrote:

[1 <text/plain; us-ascii (quoted-printable)>] Docusign works very
well for me. You can download the document, read it and then sign
each
page that needs signing, but signatures are done via the internet. So, you can read your docs in Adobe Acrobat and then sign through your internet browser.
I use Docusign with Brave and Google Chrome and both work well
with
it.

Cheers
Zel


image001.jpg

Zel Iscel
Disability Specialist
Inclusive World
Mobile: 0413813885
Email: zel@...<mailto:zel@...>

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richele
Pennock
Sent: Saturday, 25 April 2020 2:10 AM
To: main@jfw.groups.io
Subject: Docusign

Hello there,
We are looking at using Docusign. Does anyone have any experience
to
know if this is accessible with screen reader software? Thank you!




[2 <text/html; us-ascii (quoted-printable)>]
--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici wb2una
covici@...






--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici wb2una
covici@...






--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici wb2una
covici@...


moderated new member

maryjane
 

Hello my name is maryann and I just wanted to say thank you for letting me join


moderated Re: outlook express folder help

Ann Byrne
 

                Jerry,

 

Which version of windows are you using?  We have a friend who wants to run Outlook Express on windows 10.  Will that work?  Where does a person get the install file?

 

Thanks a bunch,

 

Ann

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jerry hathaway
Sent: Sunday, April 26, 2020 10:47 PM
To: JFW Listserve
Subject: outlook express folder help

 

I am now running jaws 2020, windows 7, and outlook express. Before I installed jaws 2020 and after i had my

e-mail download into outlook express I could tell how many messages in each folder as i scrolled down the list of folders. When I scroll down the folders now jaws is not telling me the number of messages in the folder. Can anyone help me to be able to get this ability to let me know the number of messages in my folders as I scroll down through the folders in outlook express. Thank you for your help with this problem.

 

Jerry\