Date   

moderated Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

William Vandervest
 

Can you post a link to where I can find this casper cloning software please
Thanks


moderated Re: the latest update to jaws 2020 giving me a fit

Shirley Tracy
 

Hi everyone,

 

FYI, JAWS 2020 installed beautifully for me. And I’m the gal who always admits I’m a non tech person. I use Windows 10, JAWS Home Use (64 bit) and MS2016.

 

 

Shirley Tracy

 

From: Loy
Sent: Sunday, May 3, 2020 12:22 PM
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

 

So far I have had no problems with JAWS 2020.

----- Original Message -----

From: "Patrick Murphy" <murphy.patrick42@...>

To: <main@jfw.groups.io>

Sent: Sunday, May 3, 2020 11:34 AM

Subject: Re: the latest update to jaws 2020 giving me a fit

 

 

It would be interesting to know, in general, how many of us have actually

used jaws 2020 without problems?

Pat

 

 

 

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Adrian

Spratt

Sent: Sunday 3 May 2020 14:34

To: main@jfw.groups.io

Subject: Re: the latest update to jaws 2020 giving me a fit

 

Are you installing from the website, or first downloading the file and using

the file to execute the installation? Installing from the file is safer.

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Rick Mladek

Sent: Sunday, May 3, 2020 8:27 AM

To: main@jfw.groups.io

Subject: Re: the latest update to jaws 2020 giving me a fit

 

And so it goes with JFW... I finally took the leap of Faith and installed

the latest update to Jaws 2020 yesterday afternoon. The install corrupted

something and I have to uninstall all JFW components and reinstall all from

scratch. This is the 2nd time in a year that a JFW install has done

something as this. The last time, it corrupted my Operating System and the

Entire Hard-Drive was toast and had to be wiped clean and all re-installed.

Be sure to have a back-up of your hard-drive before you do any JFW

installs... Too obvious to be a mere coincidence...

 

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dave Durber

Sent: Sunday, May 3, 2020 5:39 AM

To: main@jfw.groups.io

Subject: Re: the latest update to jaws 2020 giving me a fit

 

Hello Pat:

 

You could probably make the change Ceigart mentioned, using the registry

editor.

 

Dave

 

----- Original Message -----

From: "Patrick Murphy" <murphy.patrick42@...>

To: <main@jfw.groups.io>

Sent: Saturday, May 2, 2020 8:52 PM

Subject: Re: the latest update to jaws 2020 giving me a fit

 

 

Hi,

 

the group policy editor is only available in windows 10 professional

addition.

there is nothing like it in windows 10 home edition.

pat

 

 

 

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick

Mladek

Sent: Saturday 2 May 2020 18:58

To: main@jfw.groups.io

Subject: Re: the latest update to jaws 2020 giving me a fit

 

Sieghard,

 

Where do we find this setting?

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mario

Sent: Saturday, May 2, 2020 12:33 PM

To: main@jfw.groups.io

Subject: Re: the latest update to jaws 2020 giving me a fit

 

Sieghard, could you tell us what the group policy item was, or point to the

post? I'm curious as to what it might have been.

 

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard

Weitzel

Sent: Saturday 2 May 2020 16:54

To: main@jfw.groups.io

Subject: Re: the latest update to jaws 2020 giving me a fit

 

Hello Pat,

 

I don't wan to minimize the issues you had, but Jaws 2020 has been out for

over 6 months and while there will always be certain configurations and

systems with various issues, these may not always be 100% the fault of Jaws.

I, for example, had one computer where for over a year I could not use any

of the Windows apps like Calculator and in addition to that Jaws would read

absolutely nothing in the start menu or the Settings app. I could open

Settings and when somebody checked I was told visually everything was fine,

I could right arrow and down arrow and focus would move, I could press enter

and whatever category I was on opened up and so on, but Jaws was absolutely

silent. This was even before Jaws 2020 came out and it was like this with

Jaws 2018 and Jaws 2019 and nothing I did including completely uninstalling

both versions, deleting all Jaws folders and reinstalling would fix it. At

the same time I had another almost identical computer at my business with

very similar hardware and all worked fine. Finally I read a post somewhere

where another user had the same problem and somehow they either found out or

were told to check if a particular item in the group policy editor in

Windows 10 Pro was enabled. I checked the same setting and it was disabled

on this particular computer, I have no idea why or how, but it was and as

soon as I enabled it all worked perfectly. Narrator, by the way, worked just

fine in the Settings app, start menu and calculator, it was just Jaws which

had the problem and the problem which fixed the issue had nothing to do with

Jaws, but was simply a Windows setting.

I mentioned this because it shows how sometimes a problem with Jaws can be

extremely specific to one system and be caused by something which is

directly not even related to Jaws. I am convinced that if I had wiped the

system and reinstalled Windows this would have also fixed the problem, but

this happened to be on the PC we use as the main register at my retail store

and there is other software on this system which is not quite so easy to

reinstall so for the longest time I just put up with it and used Narrator if

I wanted to do something in the Settings, I hardly ever use the start menu

anyways and when I needed to calculate something I'd just open up Excel

instead of using the Calculator. This way I could work around the problem,

but it was sure nice when it turned out to be such a simple fix which took

me all of 30 seconds to make.

 

Best regards,

Sieghard

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy

Sent: Saturday, May 2, 2020 7:01 AM

To: main@jfw.groups.io

Subject: Re: the latest update to jaws 2020 giving me a fit

 

Hi,

 

Not surprised you are having trouble. I myself, only recently, had trouble

with installing jaws 2020. I had an authorization problem with windows 10.

Like you, i had to uninstall everything and reinstall everything.

Perhaps freedom scientific should look at this version of jaws again, and

take the bugs out of it.

God knows what else is wrong that hasn't been discovered yet.

Pat

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of ratshtron

Sent: Friday 1 May 2020 16:37

To: main@jfw.groups.io

Subject: the latest update to jaws 2020 giving me a fit

 

I have tried to update to the latest jaws 2020 on a windows 7 32bit system

and when I do my system starts rebooting over and over. I get the error that

the gdihooks.dll is missing from my computer and to reinstall the software.

I finally got it to work removing all the jaws installations and only

installing a 2003 build of 2020. Now, on my laptop running windows 10 had no

problems with the 2004.66 update of jaws 2020. go figure!

 

 

--

This email has been checked for viruses by Avast antivirus software.

https://www.avast.com/antivirus

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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moderated Re: the latest update to jaws 2020 giving me a fit

James Homuth
 

That's your MaxAudio utility hard at work. Honestly, I uninstalled that within a week of getting this machine. It doesn't do anything for me anyway.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: May 2, 2020 4:01 PM
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

i think in general, jaws 2020 has a lot to answer.
In the short time i have been using it, i have had nothing but trouble with it.
in my opinion, freedom scientific need to put a lot more resources into their testing. it is becoming sloppy.
they spend a lot of time telling everyone how good their product is, but have a good look!!
all their training material is written with accessibility in mind, obviously.
i would accept their standing on the fact that they cannot test for every app out there, but some of the larger ones like netflix have been given no testing at all.
try plugging in a set of headfones into a del inspiron laptop. they run the realtec drivers for audio.
once you plug anything into the jack, you are asked by windows, what it is, mick headfones etc.
if you try to scroll down the control, you will hear things like "ms-web-****" where "****" is a number, set of letters etc.
lets face it, this is basic testing.
there is too much pride in being the market leader in my opinion. this will change, if they dont test more before releasing something. that is exactly what microsoft appears to do with windows. lets have windows 10, and then about 10 million updates to secure it afterwards.
i really think, given the burst of technology especially in the last few years, that people such as ourselves should keep comparing the latest versions of things such as jaws, with the latest versions of free software such as nvda.
pat




-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Cristóbal
Sent: Saturday 2 May 2020 18:34
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

I found the March 2020 update to be quite buggy. Mainly my Outlook 22016 calendar slowing down something terrible and Jaws saying table in cells in Word documents and just little stuff here and there.
I think the table thing is gone with the most recent April update, but haven't used it enough to say if the Outlook calendar thing was addressed.

Cristóbal

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mario
Sent: Saturday, May 2, 2020 9:33 AM
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

Sieghard, could you tell us what the group policy item was, or point to the post? I'm curious as to what it might have been.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Saturday 2 May 2020 16:54
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

Hello Pat,

I don't wan to minimize the issues you had, but Jaws 2020 has been out for over 6 months and while there will always be certain configurations and systems with various issues, these may not always be 100% the fault of Jaws.
I, for example, had one computer where for over a year I could not use any of the Windows apps like Calculator and in addition to that Jaws would read absolutely nothing in the start menu or the Settings app. I could open Settings and when somebody checked I was told visually everything was fine, I could right arrow and down arrow and focus would move, I could press enter and whatever category I was on opened up and so on, but Jaws was absolutely silent. This was even before Jaws 2020 came out and it was like this with Jaws 2018 and Jaws 2019 and nothing I did including completely uninstalling both versions, deleting all Jaws folders and reinstalling would fix it. At the same time I had another almost identical computer at my business with very similar hardware and all worked fine. Finally I read a post somewhere where another user had the same problem and somehow they either found out or were told to check if a particular item in the group policy editor in Windows 10 Pro was enabled. I checked the same setting and it was disabled on this particular computer, I have no idea why or how, but it was and as soon as I enabled it all worked perfectly. Narrator, by the way, worked just fine in the Settings app, start menu and calculator, it was just Jaws which had the problem and the problem which fixed the issue had nothing to do with Jaws, but was simply a Windows setting.
I mentioned this because it shows how sometimes a problem with Jaws can be extremely specific to one system and be caused by something which is directly not even related to Jaws. I am convinced that if I had wiped the system and reinstalled Windows this would have also fixed the problem, but this happened to be on the PC we use as the main register at my retail store and there is other software on this system which is not quite so easy to reinstall so for the longest time I just put up with it and used Narrator if I wanted to do something in the Settings, I hardly ever use the start menu anyways and when I needed to calculate something I'd just open up Excel instead of using the Calculator. This way I could work around the problem, but it was sure nice when it turned out to be such a simple fix which took me all of 30 seconds to make.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Saturday, May 2, 2020 7:01 AM
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

Hi,

Not surprised you are having trouble. I myself, only recently, had trouble with installing jaws 2020. I had an authorization problem with windows 10.
Like you, i had to uninstall everything and reinstall everything.
Perhaps freedom scientific should look at this version of jaws again, and take the bugs out of it.
God knows what else is wrong that hasn't been discovered yet.
Pat
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of ratshtron
Sent: Friday 1 May 2020 16:37
To: main@jfw.groups.io
Subject: the latest update to jaws 2020 giving me a fit

I have tried to update to the latest jaws 2020 on a windows 7 32bit system and when I do my system starts rebooting over and over. I get the error that the gdihooks.dll is missing from my computer and to reinstall the software.
I finally got it to work removing all the jaws installations and only installing a 2003 build of 2020. Now, on my laptop running windows 10 had no problems with the 2004.66 update of jaws 2020. go figure!


--
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus
















.


moderated Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

Tom Behler
 

Got it, Brian.

 

Don’t mean to be a pain;  just wasn’t sure, and I’m trying to be accurate in the notes I’m compiling.

 

Thanks!

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Sunday, May 3, 2020 3:06 PM
To: main@jfw.groups.io
Subject: Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

 

On Sun, May 3, 2020 at 02:44 PM, Tom Behler wrote:

 

What program are you referring to here?

The one that Steve Matzura made reference to, and my reply quotes a part of that message:  Terabyte Drive Image Backup and Restore Suite http://www.terabyteunlimited.com


 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

 

I would suggest those really interested in what's being discussed also look at the following two recent topics on other groups:

https://win10.groups.io/g/win10/topic/73315213

Windows PE ISO file with NVDA installed
, specifically message, https://nvda.groups.io/g/nvda/message/73144, if you're looking to source versions of WinPE with NVDA built in.  The EXE files were created using Rufus based on what the original poster said to me when I asked.

For myself, I would not rely on any ZIP utility as my primary system image backup.  There is a reason that system image backup and recovery utilities, and many of them, exist to make the process easier and far more foolproof.

--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

Glenn / Lenny
 


Windows 10 does, but you can't zip your system while it is running.
And it doesn't matter if win PE is not windows 10, if you are in win PE you can be using Windows XP and it can copy any NTFS or FAT32 file system.
The key thing is that you need to not be running your own operating system to copy all the files with 7Zip, or any zip program, because it has to copy system files that are in use.
The imaging software that others have posted, know how to unload and reload critical system files during a backup.
That is why those utilities have always been necessary for backups, unless you can access your HD without booting up, and that is what Win PE was made for by Microsoft, or one can do this in Linux too, but Win PE offers the comfortable Windows environment.
Glenn
 

----- Original Message -----
From: Tom Behler
Sent: Sunday, May 03, 2020 2:05 PM
Subject: Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

Thanks, Glenn.

 

Looking back to the beginning of this thread, I realize I should have been clearer about the fact that I’m using Windows 10 here on my main computer.

 

I suspect Windows 10 has a .zip utility in it, just like 7.zip for Windows 7?

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Sunday, May 3, 2020 2:57 PM
To: main@jfw.groups.io
Subject: Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

 

Hi Tom,

Win PE is made by Microsoft, the PE stands for Preinstallation Environment.

That is what people are booting up to on a Windows installation disk for setting up Windows for the first time, or to boot up to for system repairs.

Microsoft offers it for people to download and use by itself and to customize.

A Blind guy named Carlos, who passed away some time back, made one with audio drivers and NVDA on boot-up and lots of utilities.

So when you boot up, you are on a desktop environment, only it is not your windows, WinPE is loaded into your computer's RAM, and your C-Drive is your system, but it is just there, as if you had pulled your hard drive and plugged it in as a second drive.

So you have full access to all the drive and system files.

You can get on-line and listen to audio in the Win PE environment, or you can do system repairs, or copy your hard drive.

You aren't running your windows, so there is no issue of windows squawking about this or that file is in use.

It has 7Zip on it,so you can use that to zip up your HD, or use one of the image utilities on the CD.

It doesn't have eMail installed, but other than that, and the fact that changes won't be on it when you reboot it, it is like free windows.

Glenn

----- Original Message -----

From: Tom Behler

Sent: Sunday, May 03, 2020 1:47 PM

Subject: Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

 

Glenn:

 

I need some clarification here:

 

What is WinPE?

 

And, isn’t 7zip for Windows 7?

 

I’m using Windows 10 here.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Sunday, May 3, 2020 12:45 PM
To: main@jfw.groups.io
Subject: Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

 

Tom,

If you boot to Win PE, you can use 7Zip to zip up your HD and unzip it if you need to at a later time.

Also, when you do this, you can delete two system files that are temp files, and will save you the amount of twice your RAM.

So if you have 4GB of RAM, you can save 8GB by deleting pagefile.sys and hiberfil.sys before zipping up your HD, and windows will recreate those two files on boot-up.

They are just temp files Windows uses as virtual memory.

 

Glenn

 

----- Original Message -----

From: Tom Behler

Sent: Sunday, May 03, 2020 11:31 AM

Subject: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

 

Hello.

 

I know this has been addressed before, but could someone suggest an accessible system backup image program that is easy to use independently, and that works well with Jaws?

 

I routinely back up all my files, but would like to be able to back up my complete hard drive if possible.

 

Until now, I’ve always understood that these backup image programs have accessibility issues at certain points, but perhaps I’m wrong.

 

Tom Behler

 

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Sunday, May 3, 2020 11:48 AM
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

 

On Sun, May 3, 2020 at 08:26 AM, Rick Mladek wrote:

Too obvious to be a mere coincidence...

If you have had this occur, twice, you should be looking at something being wrong with your hardware.

Application software has never, in my decades of experience, corrupted any OS (and I don't count viruses or malware as "application software.")

You are, however, giving people very good advice with regard to having a backup protocol and taking full system image backups on a routine cycle.  The number of things that have the potential to cause a system to crash are numerous, and generally related to people screwing around with the OS itself in ways they shouldn't or drive failure.  Having a backup saves you untold time and grief.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: the latest update to jaws 2020 giving me a fit

Rick Mladek
 

My hardware is not the problem thanks. The system, hard-drives and all are new and kept in the utmost best condition humanly possible. This is software and there is not one that can prove otherwise. Too many issues with 2020 and every update throughout the year does not fix problems, just new headaches arise. One or two may say they have had no problems, this is wonderful for them, if at all factual. However, the masses speak as one, this version, 2020, is showing the focus of FS with their annual version getting out and money to be made off of we dedicated users Vs. stable software with as few issues as is obvious a constant problem through the years and growing more as each version is rushed/forced into existance/usage.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Sunday, May 3, 2020 11:48 AM
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

 

On Sun, May 3, 2020 at 08:26 AM, Rick Mladek wrote:

Too obvious to be a mere coincidence...

If you have had this occur, twice, you should be looking at something being wrong with your hardware.

Application software has never, in my decades of experience, corrupted any OS (and I don't count viruses or malware as "application software.")

You are, however, giving people very good advice with regard to having a backup protocol and taking full system image backups on a routine cycle.  The number of things that have the potential to cause a system to crash are numerous, and generally related to people screwing around with the OS itself in ways they shouldn't or drive failure.  Having a backup saves you untold time and grief.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

netbat66
 

if you have some spare external drives look at cloneing software instead of imageing software.
i use casper cloneing software. it makes a full clone backup to another drive. and because you can boot from the backup drive to restore the c drive i have full speech access while doing a reclone back to the c drive. it can also wipe the drive if the boot record is damaged and do the full recovery with a new boot record from the backup.

-----Original Message-----
From: Brian Vogel
Sent: Sunday, May 03, 2020 9:41 AM
To: main@jfw.groups.io
Subject: Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

Tom,

There are a number of options. I am going to qualify what follows with: I am only interested in accessibility with regard to taking the backup, not doing the recovery. I have been in a long recent discussion about this and there is nothing short of "extreme geek measures" I am not willing to take, and I doubt most would be able to take, to make a recovery process accessible. Screen readers run under operating systems, and during a recovery you do not actually have a full-blown Windows instance running. That's what you're trying to recover. I fully expect that if recovery is necessary a sighted assistant will be as well. If anyone can present a backup and recovery suite that is fully accessible, on both ends, even if it's just for taking a system image and later recovering it, I'm all ears. So far no one has.

Macrium Reflect Free is not 100% accessible, but it is entirely accessible for setting up a system image recovery then using that setup on-demand to take the actual image. For myself, I always do a full system image, as those are the fastest to recover from. You need to take (as you said you do) user data backups between your full system image backups if you're generating enough new files that you'd want to commit hara-kiri were you to lose them and/or have to do the work to re-create them.



Using Macrium Reflect Free with a Screen Reader

--


Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363


The purpose of education is not to validate ignorance but to overcome it.
~ Lawrence Krauss


moderated Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

 

On Sun, May 3, 2020 at 02:44 PM, Tom Behler wrote:

 

What program are you referring to here?

The one that Steve Matzura made reference to, and my reply quotes a part of that message:  Terabyte Drive Image Backup and Restore Suite http://www.terabyteunlimited.com

 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

Tom Behler
 

Thanks, Glenn.

 

Looking back to the beginning of this thread, I realize I should have been clearer about the fact that I’m using Windows 10 here on my main computer.

 

I suspect Windows 10 has a .zip utility in it, just like 7.zip for Windows 7?

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Sunday, May 3, 2020 2:57 PM
To: main@jfw.groups.io
Subject: Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

 

Hi Tom,

Win PE is made by Microsoft, the PE stands for Preinstallation Environment.

That is what people are booting up to on a Windows installation disk for setting up Windows for the first time, or to boot up to for system repairs.

Microsoft offers it for people to download and use by itself and to customize.

A Blind guy named Carlos, who passed away some time back, made one with audio drivers and NVDA on boot-up and lots of utilities.

So when you boot up, you are on a desktop environment, only it is not your windows, WinPE is loaded into your computer's RAM, and your C-Drive is your system, but it is just there, as if you had pulled your hard drive and plugged it in as a second drive.

So you have full access to all the drive and system files.

You can get on-line and listen to audio in the Win PE environment, or you can do system repairs, or copy your hard drive.

You aren't running your windows, so there is no issue of windows squawking about this or that file is in use.

It has 7Zip on it,so you can use that to zip up your HD, or use one of the image utilities on the CD.

It doesn't have eMail installed, but other than that, and the fact that changes won't be on it when you reboot it, it is like free windows.

Glenn

----- Original Message -----

From: Tom Behler

Sent: Sunday, May 03, 2020 1:47 PM

Subject: Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

 

Glenn:

 

I need some clarification here:

 

What is WinPE?

 

And, isn’t 7zip for Windows 7?

 

I’m using Windows 10 here.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Sunday, May 3, 2020 12:45 PM
To: main@jfw.groups.io
Subject: Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

 

Tom,

If you boot to Win PE, you can use 7Zip to zip up your HD and unzip it if you need to at a later time.

Also, when you do this, you can delete two system files that are temp files, and will save you the amount of twice your RAM.

So if you have 4GB of RAM, you can save 8GB by deleting pagefile.sys and hiberfil.sys before zipping up your HD, and windows will recreate those two files on boot-up.

They are just temp files Windows uses as virtual memory.

 

Glenn

 

----- Original Message -----

From: Tom Behler

Sent: Sunday, May 03, 2020 11:31 AM

Subject: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

 

Hello.

 

I know this has been addressed before, but could someone suggest an accessible system backup image program that is easy to use independently, and that works well with Jaws?

 

I routinely back up all my files, but would like to be able to back up my complete hard drive if possible.

 

Until now, I’ve always understood that these backup image programs have accessibility issues at certain points, but perhaps I’m wrong.

 

Tom Behler

 

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Sunday, May 3, 2020 11:48 AM
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

 

On Sun, May 3, 2020 at 08:26 AM, Rick Mladek wrote:

Too obvious to be a mere coincidence...

If you have had this occur, twice, you should be looking at something being wrong with your hardware.

Application software has never, in my decades of experience, corrupted any OS (and I don't count viruses or malware as "application software.")

You are, however, giving people very good advice with regard to having a backup protocol and taking full system image backups on a routine cycle.  The number of things that have the potential to cause a system to crash are numerous, and generally related to people screwing around with the OS itself in ways they shouldn't or drive failure.  Having a backup saves you untold time and grief.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: the latest update to jaws 2020 giving me a fit

Rick Mladek
 

First I did the download from the site, then simply hit open and install. After this incident, I downloaded and then hit save. Then went to downloads and opened but I will be honest, I've become so anti-2020 version, I only downloaded the 2019 version and all is working properly.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Adrian Spratt
Sent: Sunday, May 3, 2020 9:34 AM
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

Are you installing from the website, or first downloading the file and using the file to execute the installation? Installing from the file is safer.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Rick Mladek
Sent: Sunday, May 3, 2020 8:27 AM
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

And so it goes with JFW... I finally took the leap of Faith and installed the latest update to Jaws 2020 yesterday afternoon. The install corrupted something and I have to uninstall all JFW components and reinstall all from scratch. This is the 2nd time in a year that a JFW install has done something as this. The last time, it corrupted my Operating System and the Entire Hard-Drive was toast and had to be wiped clean and all re-installed. Be sure to have a back-up of your hard-drive before you do any JFW installs... Too obvious to be a mere coincidence...


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dave Durber
Sent: Sunday, May 3, 2020 5:39 AM
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

Hello Pat:

You could probably make the change Ceigart mentioned, using the registry editor.

Dave

----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Saturday, May 2, 2020 8:52 PM
Subject: Re: the latest update to jaws 2020 giving me a fit


Hi,

the group policy editor is only available in windows 10 professional addition.
there is nothing like it in windows 10 home edition.
pat



-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick Mladek
Sent: Saturday 2 May 2020 18:58
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

Sieghard,

Where do we find this setting?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mario
Sent: Saturday, May 2, 2020 12:33 PM
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

Sieghard, could you tell us what the group policy item was, or point to the post? I'm curious as to what it might have been.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Saturday 2 May 2020 16:54
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

Hello Pat,

I don't wan to minimize the issues you had, but Jaws 2020 has been out for over 6 months and while there will always be certain configurations and systems with various issues, these may not always be 100% the fault of Jaws.
I, for example, had one computer where for over a year I could not use any of the Windows apps like Calculator and in addition to that Jaws would read absolutely nothing in the start menu or the Settings app. I could open Settings and when somebody checked I was told visually everything was fine, I could right arrow and down arrow and focus would move, I could press enter and whatever category I was on opened up and so on, but Jaws was absolutely silent. This was even before Jaws 2020 came out and it was like this with Jaws 2018 and Jaws 2019 and nothing I did including completely uninstalling both versions, deleting all Jaws folders and reinstalling would fix it. At the same time I had another almost identical computer at my business with very similar hardware and all worked fine. Finally I read a post somewhere where another user had the same problem and somehow they either found out or were told to check if a particular item in the group policy editor in Windows 10 Pro was enabled. I checked the same setting and it was disabled on this particular computer, I have no idea why or how, but it was and as soon as I enabled it all worked perfectly. Narrator, by the way, worked just fine in the Settings app, start menu and calculator, it was just Jaws which had the problem and the problem which fixed the issue had nothing to do with Jaws, but was simply a Windows setting.
I mentioned this because it shows how sometimes a problem with Jaws can be extremely specific to one system and be caused by something which is directly not even related to Jaws. I am convinced that if I had wiped the system and reinstalled Windows this would have also fixed the problem, but this happened to be on the PC we use as the main register at my retail store and there is other software on this system which is not quite so easy to reinstall so for the longest time I just put up with it and used Narrator if I wanted to do something in the Settings, I hardly ever use the start menu anyways and when I needed to calculate something I'd just open up Excel instead of using the Calculator. This way I could work around the problem, but it was sure nice when it turned out to be such a simple fix which took me all of 30 seconds to make.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Saturday, May 2, 2020 7:01 AM
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

Hi,

Not surprised you are having trouble. I myself, only recently, had trouble with installing jaws 2020. I had an authorization problem with windows 10.
Like you, i had to uninstall everything and reinstall everything.
Perhaps freedom scientific should look at this version of jaws again, and take the bugs out of it.
God knows what else is wrong that hasn't been discovered yet.
Pat
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of ratshtron
Sent: Friday 1 May 2020 16:37
To: main@jfw.groups.io
Subject: the latest update to jaws 2020 giving me a fit

I have tried to update to the latest jaws 2020 on a windows 7 32bit system and when I do my system starts rebooting over and over. I get the error that the gdihooks.dll is missing from my computer and to reinstall the software.
I finally got it to work removing all the jaws installations and only installing a 2003 build of 2020. Now, on my laptop running windows 10 had no problems with the 2004.66 update of jaws 2020. go figure!


--
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus
















.


moderated Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

Glenn / Lenny
 


Hi Tom,
Win PE is made by Microsoft, the PE stands for Preinstallation Environment.
That is what people are booting up to on a Windows installation disk for setting up Windows for the first time, or to boot up to for system repairs.
Microsoft offers it for people to download and use by itself and to customize.
A Blind guy named Carlos, who passed away some time back, made one with audio drivers and NVDA on boot-up and lots of utilities.
So when you boot up, you are on a desktop environment, only it is not your windows, WinPE is loaded into your computer's RAM, and your C-Drive is your system, but it is just there, as if you had pulled your hard drive and plugged it in as a second drive.
So you have full access to all the drive and system files.
You can get on-line and listen to audio in the Win PE environment, or you can do system repairs, or copy your hard drive.
You aren't running your windows, so there is no issue of windows squawking about this or that file is in use.
It has 7Zip on it,so you can use that to zip up your HD, or use one of the image utilities on the CD.
It doesn't have eMail installed, but other than that, and the fact that changes won't be on it when you reboot it, it is like free windows.
Glenn

----- Original Message -----
From: Tom Behler
Sent: Sunday, May 03, 2020 1:47 PM
Subject: Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

Glenn:

 

I need some clarification here:

 

What is WinPE?

 

And, isn’t 7zip for Windows 7?

 

I’m using Windows 10 here.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Sunday, May 3, 2020 12:45 PM
To: main@jfw.groups.io
Subject: Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

 

Tom,

If you boot to Win PE, you can use 7Zip to zip up your HD and unzip it if you need to at a later time.

Also, when you do this, you can delete two system files that are temp files, and will save you the amount of twice your RAM.

So if you have 4GB of RAM, you can save 8GB by deleting pagefile.sys and hiberfil.sys before zipping up your HD, and windows will recreate those two files on boot-up.

They are just temp files Windows uses as virtual memory.

 

Glenn

 

----- Original Message -----

From: Tom Behler

Sent: Sunday, May 03, 2020 11:31 AM

Subject: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

 

Hello.

 

I know this has been addressed before, but could someone suggest an accessible system backup image program that is easy to use independently, and that works well with Jaws?

 

I routinely back up all my files, but would like to be able to back up my complete hard drive if possible.

 

Until now, I’ve always understood that these backup image programs have accessibility issues at certain points, but perhaps I’m wrong.

 

Tom Behler

 

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Sunday, May 3, 2020 11:48 AM
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

 

On Sun, May 3, 2020 at 08:26 AM, Rick Mladek wrote:

Too obvious to be a mere coincidence...

If you have had this occur, twice, you should be looking at something being wrong with your hardware.

Application software has never, in my decades of experience, corrupted any OS (and I don't count viruses or malware as "application software.")

You are, however, giving people very good advice with regard to having a backup protocol and taking full system image backups on a routine cycle.  The number of things that have the potential to cause a system to crash are numerous, and generally related to people screwing around with the OS itself in ways they shouldn't or drive failure.  Having a backup saves you untold time and grief.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

Marie
 

How much space do you need to store the full system backup? I know this depends on what you have on your disk but just for example, say you are using just under 500GB.
 
Marie
 

From: David Griffith
Sent: Sunday, May 3, 2020 9:57 AM
To: main@jfw.groups.io
Subject: Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit
 
I use a solution which is I suppose is 3/4 accessible. Snapshot will allow a fully accessible disc image backup. Provided you can get into Windows at all the restore of the image is also a fully accessible. You simply select the image you want to restore to and Snapshot will simply restart your computer and about 20 minutes later you will hear your screen reader announce your Windows login for the restored image. I have done this several times with success without sighted help. Where it falls down is if your system is in such a state it cannot boot into Windows. The developers provide an ISO file to create a bootable CD drive but of course there is no speech here on that disc. They did tell me what I needed to type once the CD loaded to restore windows but in practice in these situations I have always resorted to sighted help and a fresh windows install.
David Griffith
 

On 3 May 2020, at 17:44, Glenn / Lenny <glennervin@...> wrote:


Tom,
If you boot to Win PE, you can use 7Zip to zip up your HD and unzip it if you need to at a later time.
Also, when you do this, you can delete two system files that are temp files, and will save you the amount of twice your RAM.
So if you have 4GB of RAM, you can save 8GB by deleting pagefile.sys and hiberfil.sys before zipping up your HD, and windows will recreate those two files on boot-up.
They are just temp files Windows uses as virtual memory.
 
Glenn
 
----- Original Message -----
From: Tom Behler
To: main@jfw.groups.io
Sent: Sunday, May 03, 2020 11:31 AM
Subject: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit
 

Hello.

 

I know this has been addressed before, but could someone suggest an accessible system backup image program that is easy to use independently, and that works well with Jaws?

 

I routinely back up all my files, but would like to be able to back up my complete hard drive if possible.

 

Until now, I’ve always understood that these backup image programs have accessibility issues at certain points, but perhaps I’m wrong.

 

Tom Behler

 

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Sunday, May 3, 2020 11:48 AM
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

 

On Sun, May 3, 2020 at 08:26 AM, Rick Mladek wrote:

Too obvious to be a mere coincidence...

If you have had this occur, twice, you should be looking at something being wrong with your hardware.

Application software has never, in my decades of experience, corrupted any OS (and I don't count viruses or malware as "application software.")

You are, however, giving people very good advice with regard to having a backup protocol and taking full system image backups on a routine cycle.  The number of things that have the potential to cause a system to crash are numerous, and generally related to people screwing around with the OS itself in ways they shouldn't or drive failure.  Having a backup saves you untold time and grief.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

Tom Behler
 

Glenn:

 

I need some clarification here:

 

What is WinPE?

 

And, isn’t 7zip for Windows 7?

 

I’m using Windows 10 here.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Glenn / Lenny
Sent: Sunday, May 3, 2020 12:45 PM
To: main@jfw.groups.io
Subject: Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

 

Tom,

If you boot to Win PE, you can use 7Zip to zip up your HD and unzip it if you need to at a later time.

Also, when you do this, you can delete two system files that are temp files, and will save you the amount of twice your RAM.

So if you have 4GB of RAM, you can save 8GB by deleting pagefile.sys and hiberfil.sys before zipping up your HD, and windows will recreate those two files on boot-up.

They are just temp files Windows uses as virtual memory.

 

Glenn

 

----- Original Message -----

From: Tom Behler

Sent: Sunday, May 03, 2020 11:31 AM

Subject: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

 

Hello.

 

I know this has been addressed before, but could someone suggest an accessible system backup image program that is easy to use independently, and that works well with Jaws?

 

I routinely back up all my files, but would like to be able to back up my complete hard drive if possible.

 

Until now, I’ve always understood that these backup image programs have accessibility issues at certain points, but perhaps I’m wrong.

 

Tom Behler

 

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Sunday, May 3, 2020 11:48 AM
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

 

On Sun, May 3, 2020 at 08:26 AM, Rick Mladek wrote:

Too obvious to be a mere coincidence...

If you have had this occur, twice, you should be looking at something being wrong with your hardware.

Application software has never, in my decades of experience, corrupted any OS (and I don't count viruses or malware as "application software.")

You are, however, giving people very good advice with regard to having a backup protocol and taking full system image backups on a routine cycle.  The number of things that have the potential to cause a system to crash are numerous, and generally related to people screwing around with the OS itself in ways they shouldn't or drive failure.  Having a backup saves you untold time and grief.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

Tom Behler
 

Brian:

 

What program are you referring to here?

 

There’s no e-mail history to refer to in relation to your reply, and things are getting confusing.

 

Tom Behler

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Sunday, May 3, 2020 1:24 PM
To: main@jfw.groups.io
Subject: Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

 

On Sun, May 3, 2020 at 01:15 PM, Steve Matzura wrote:

Best fifty bucks you'll ever spend on your computer.

The price is now down to under $40.  Since they give you a 30-day free trial, there's absolutely nothing to lose if you want to try it out.  I'd definitely suggest doing a full system image backup, and then restore, on a non-primary machine if you have a second machine around, just to have had the end to end experience.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

Tom Behler
 

Thanks to all of you for your suggestions regarding accessible backup image software.

 

I am not an advanced assistive technology computer user, so I need to be careful in terms of what I choose to do here.

 

But, these suggestions have given me a lot to consider, and I’m saving them for future reference.

 

I will continue to read additional contributions to this thread with interest, and I hope they help others as well.

 

Dr.  Tom Behler from Michigan

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Sunday, May 3, 2020 1:24 PM
To: main@jfw.groups.io
Subject: Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

 

On Sun, May 3, 2020 at 01:15 PM, Steve Matzura wrote:

Best fifty bucks you'll ever spend on your computer.

The price is now down to under $40.  Since they give you a 30-day free trial, there's absolutely nothing to lose if you want to try it out.  I'd definitely suggest doing a full system image backup, and then restore, on a non-primary machine if you have a second machine around, just to have had the end to end experience.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: the latest update to jaws 2020 giving me a fit

 

Hi Bill,

 

I am not saying this is the problem, but you mentioned Outlook 2010 and I wonder if maybe using a newer and supported version of Office might be better.

I used to have this problem with Jaws crashing when something was not responding a lot under Windows 7, but Jaws rarely crashes any more under Windows 10 at least for me and I don’t even remember if it did when moving emails to a different folder.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Sunday, May 3, 2020 10:16 AM
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

 

As I said, Brian, if I try to perform any keystroke after getting one of these messages, JAWS stops running, and I must perform an ALT plus CONTROL plus J command to restart JAWS. This usually happens with Outlook 2010, when trying to move messages between folders. I have tried both a JAWS repair and a JAWS reinstall, and neither solved the problem.

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Brian Vogel
Sent: Sunday, May 3, 2020 9:34 AM
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

 

On Sun, May 3, 2020 at 12:09 PM, Bill White wrote:

If I get one of those messages from Windows 10 saying that a program is not responding

Have you tried ALT+Tabbing to something else and waiting it out?  I get the occasional "Not Responding" message, too, but it almost always resolves itself given sufficient time (which can be a few seconds to a few minutes).  Everything else keeps working.

Now, if it's JAWS itself that goes into "Not responding" mode, you're really kinda stuck.  I've actually never had a screen reader go into that state, but I can't see any reason why they'd be immune to it and I imagine some have landed in this quandary.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: Accessible System Backup Image software, (WAS) the latest update to jaws 2020 giving me a fit

 

On Sun, May 3, 2020 at 01:44 PM, John Covici wrote:
I had to use Aira in the recovery step, but it did work!!
And what, precisely is Aira?   Sighted assistance.

That's an excellent variant, but it is still sighted assistance.  
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss


moderated Re: Garbage spoken when laptop boots up

 

Is this at the logon screen or after you put in your password or PIN and Jaws speaks at the desktop?

You might want to check Jaws speech history and see if what was spoken is there and post it.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of kevin meyers
Sent: Sunday, May 3, 2020 10:32 AM
To: main@jfw.groups.io
Subject: Garbage spoken when laptop boots up

 

Hello,

 

I’m using latest version of windows10 and recent version of Jaws2020.

 

When my laptop boots up Jaws reads a string of garbage. Is this common? Is there a way to stop this from happening?

 

Cheers,

 

Kevin

 


moderated Re: the latest update to jaws 2020 giving me a fit

dennis
 

i just had to completely uninstall jaws 16 2019 and 2020. the 2020 did something to my system and i had to use revo uninstaller to get rid of everything where i could re install them.

On 5/3/2020 12:15 PM, Bill White wrote:

As I said, Brian, if I try to perform any keystroke after getting one of these messages, JAWS stops running, and I must perform an ALT plus CONTROL plus J command to restart JAWS. This usually happens with Outlook 2010, when trying to move messages between folders. I have tried both a JAWS repair and a JAWS reinstall, and neither solved the problem.

 

Bill White

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Brian Vogel
Sent: Sunday, May 3, 2020 9:34 AM
To: main@jfw.groups.io
Subject: Re: the latest update to jaws 2020 giving me a fit

 

On Sun, May 3, 2020 at 12:09 PM, Bill White wrote:

If I get one of those messages from Windows 10 saying that a program is not responding

Have you tried ALT+Tabbing to something else and waiting it out?  I get the occasional "Not Responding" message, too, but it almost always resolves itself given sufficient time (which can be a few seconds to a few minutes).  Everything else keeps working.

Now, if it's JAWS itself that goes into "Not responding" mode, you're really kinda stuck.  I've actually never had a screen reader go into that state, but I can't see any reason why they'd be immune to it and I imagine some have landed in this quandary.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss

--
Dennis Cornelison

Virus-free. www.avast.com