Date   

moderated issue with jaws not reading number of message in my outlook folder

james hooper
 

Greetings all can someone suggest how I might fix this problem. Instead of reading the number of messages jaws says   connectivity to your server I think it has to do with how outlook is set up in terms of the folder view but not sure.


moderated Re: sound card crackles

Paul Faucheux
 

ok juan this is what i did. go to power options and then go to
advanced power settings and check for any thing related to the
graphics card biases set that to maximum power saving biases. also
change the power plan for the graphics card to maximum battery life.
that should fix the problem it has to do with the graphics
card.main@jfw.groups.io

On 4/9/20, Juan Hernandez <juanhernandez98@...> wrote:
Hi All,



I was just wondering if any of you have ever noticed your sound card device
crackle when using speech? I just got a new Lenovo p52 mobile workstation
computer and there is some annoying crackle when speech occurs. I would
appreciate if anyone has any good ideas on how to fix this.



Best,



Juan





moderated Re: sound card crackles

Curtis Delzer
 

NVDA has an add-on for this which works quite well.

Curtis Delzer
HS
K 6 V F O
Rialto, CA

curtis@...

On 4/9/2020 10:33 AM, Michael Munn wrote:
 HI I have that problem with my Hp NV  x360 Convertible 15m-xxx. I'm still looking for a way to get the problem resolved.
Thanks for your inquiry.
Best regards
Michael Munn
JAWS Certified, 2019 <http://www.freedomscientific.com/Certification>
Member: Virginia Association of Blind Students National Federation of the Blind of Virginia
www.nfbv.org <http://www.nfbv.org>
Student of: Hadley Institute of the Blind
www.hadley.edu <http://www.hadley.edu>
On Thu, Apr 9, 2020 at 1:24 PM Juan Hernandez <juanhernandez98@... <mailto:juanhernandez98@...>> wrote:
Hi All,____
__ __
I was just wondering if any of you have ever noticed your sound card
device crackle when using speech?  I just got a new Lenovo p52
mobile workstation computer and there is some annoying crackle when
speech occurs.  I would appreciate if anyone has any good ideas on
how to fix this.____
__ __
Best,____
__ __
Juan____


moderated Re: sound card crackles

John J. Fioravanti, Jr.
 

Does it happen when you play music?

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Juan Hernandez
Sent: Thursday, April 9, 2020 01:25 PM
To: main@jfw.groups.io
Subject: sound card crackles

 

Hi All,

 

I was just wondering if any of you have ever noticed your sound card device crackle when using speech?  I just got a new Lenovo p52 mobile workstation computer and there is some annoying crackle when speech occurs.  I would appreciate if anyone has any good ideas on how to fix this.

 

Best,

 

Juan


moderated Re: sound card crackles

netbat66
 

try this first.
go to sounds in the control panel. go to the default sound card then see if you have the tab control called enhancements and turn off all enhancements.

-----Original Message-----
From: Michael Munn
Sent: Thursday, April 09, 2020 10:33 AM
To: main@jfw.groups.io
Subject: Re: sound card crackles


HI I have that problem with my Hp NV x360 Convertible 15m-xxx. I'm still looking for a way to get the problem resolved.
Thanks for your inquiry.
Best regards
Michael Munn




Member: Virginia Association of Blind Students National Federation of the Blind of Virginia

www.nfbv.org

Student of: Hadley Institute of the Blind


www.hadley.edu




On Thu, Apr 9, 2020 at 1:24 PM Juan Hernandez <juanhernandez98@...> wrote:


Hi All,



I was just wondering if any of you have ever noticed your sound card device crackle when using speech? I just got a new Lenovo p52 mobile workstation computer and there is some annoying crackle when speech occurs. I would appreciate if anyone has any good ideas on how to fix this.



Best,



Juan


moderated Re: Would someone share a default.jdf file, please?

Mario
 

I think if you delete or rename (as a backup) the default.jdf in the shared and personal folders if there is one, and then press insert+windows+f4, a fresh JDF will be created in the shared folder.

-------- Original Message --------
From: Leo [mailto:@Literophilus]
To: main@jfw.groups.io
Date: Thursday, April 9, 2020, 1:05 PM
Subject: Would someone share a default.jdf file, please?
Hi everyone,

I like to use eloquence synthesizer because it’s very responsive, and
I’m used to it. However, if you use this voice on a regular basis,
you’ll have probably noticed that eloquence awkwardly mispronounce lots
of words, some of them very common words. So, I wonder if someone has a
default dictionary for jaws that is willing to share. Besides, given
that I’m not a native English speaker, all too often I can’t figure out
how a word is accurately pronounced.

If someone could share with me their default.jdf file, I’d really
appreciate it.

Tanks in advance

--
Best,
Leo


moderated Re: sound card crackles

Chris Hill
 

I don't know if it would help or not, but it might be worth trying silenzio. 


http://www.stefankiss.sk/modules.php?name=Downloads&d_op=getit&lid=112


Otherwise, you're likely dealing with a driver issue, finding a newer one than what came with the computer or windows might be the only fix.



On 4/9/2020 12:24, Juan Hernandez wrote:

Hi All,

 

I was just wondering if any of you have ever noticed your sound card device crackle when using speech?  I just got a new Lenovo p52 mobile workstation computer and there is some annoying crackle when speech occurs.  I would appreciate if anyone has any good ideas on how to fix this.

 

Best,

 

Juan


moderated Re: sound card crackles

Glenn / Lenny
 


Hi Michael and All,
It's likely a soundcard/chip driver issue.
It's possible that a Windows update installed what it thought was a better driver.
For anyone with a sound card crackle problem, I suggest going to your computer manufacturer site and download the specific driver for your model and install it.
I believe you can still set updates to not install drivers after that.
HTH.
Glenn

----- Original Message -----
Sent: Thursday, April 09, 2020 12:33 PM
Subject: Re: sound card crackles

 HI I have that problem with my Hp NV  x360 Convertible 15m-xxx. I'm still looking for a way to get the problem resolved.
Thanks for your inquiry.
Best regards 
Michael Munn 

JAWS Certified, 2019

Member: Virginia Association of Blind Students National Federation of the Blind of Virginia 

www.nfbv.org

Student of: Hadley Institute of the Blind 

www.hadley.edu



On Thu, Apr 9, 2020 at 1:24 PM Juan Hernandez <juanhernandez98@...> wrote:

Hi All,

 

I was just wondering if any of you have ever noticed your sound card device crackle when using speech?  I just got a new Lenovo p52 mobile workstation computer and there is some annoying crackle when speech occurs.  I would appreciate if anyone has any good ideas on how to fix this.

 

Best,

 

Juan


moderated Re: sound card crackles

Michael Munn
 

 HI I have that problem with my Hp NV  x360 Convertible 15m-xxx. I'm still looking for a way to get the problem resolved.
Thanks for your inquiry.
Best regards 
Michael Munn 

JAWS Certified, 2019

Member: Virginia Association of Blind Students National Federation of the Blind of Virginia 

www.nfbv.org

Student of: Hadley Institute of the Blind 

www.hadley.edu



On Thu, Apr 9, 2020 at 1:24 PM Juan Hernandez <juanhernandez98@...> wrote:

Hi All,

 

I was just wondering if any of you have ever noticed your sound card device crackle when using speech?  I just got a new Lenovo p52 mobile workstation computer and there is some annoying crackle when speech occurs.  I would appreciate if anyone has any good ideas on how to fix this.

 

Best,

 

Juan


moderated sound card crackles

Juan Hernandez
 

Hi All,

 

I was just wondering if any of you have ever noticed your sound card device crackle when using speech?  I just got a new Lenovo p52 mobile workstation computer and there is some annoying crackle when speech occurs.  I would appreciate if anyone has any good ideas on how to fix this.

 

Best,

 

Juan


moderated Would someone share a default.jdf file, please?

Leo
 

Hi everyone,

I like to use eloquence synthesizer because it’s very responsive, and I’m used to it. However, if you use this voice on a regular basis, you’ll have probably noticed that eloquence awkwardly mispronounce lots of words, some of them very common words. So, I wonder if someone has a default dictionary for jaws that is willing to share. Besides, given that I’m not a native English speaker, all too often I can’t figure out how a word is accurately pronounced.

If someone could share with me their default.jdf file, I’d really appreciate it.

 

Tanks in advance

 

 

 

 

 

--
Best,
   Leo


moderated Re: JAWS and Webex

Sean Murphy
 

are used to be a member of the Cisco accessibility team last year.  if you have issues I would suggest you send a email to accessibility at cisco.com and they can help you with your problems.  remember F6 Takes you between the different panels. One panel allows you to start videoing share mute etc. The other panel is showing you the participants chat and other type of information.  If you can be more Pacific on your problems let us know and I will try and help.

My experience is the part 

On 9 Apr 2020, at 3:16 am, Van Lant, Robin via groups.io <Robin_Van_Lant@...> wrote:



Yes.  my company uses it.  I’m not a brilliant Webex user, but I may be able to answer a question.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Marty Hutchings
Sent: Wednesday, April 8, 2020 8:13 AM
To: main@jfw.groups.io
Subject: JAWS and Webex

 

Are there any Cisco Webex Meetings users here?

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key, send an email to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


moderated Re: JAWS and Webex

Mark Fisher
 

Hi

 

We’ve just started using WebEx Teams and also I’ve used a bit of WebEx Meetings. Teams requires a fair bit of tabbing around but its not as bad as I thought it would be. These two links have key strokes for WebEx Teams and WebEx Meetings – which is the only stuff I’ve been able to find.

 

https://help.webex.com/en-us/krcq8ab/Cisco-Webex-Training-Accessibility-Features

https://help.webex.com/en-us/7wr87q/Keyboard-Navigation-and-Shortcuts-for-Cisco-Webex-Teams

https://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/3_0/Managing_Meetings/cwms_b_managing-meetings-cwms-release-3-0/cwms_b_managing-cwms-release-3-0_chapter_011.pdf

 

Hope these help.

 

Mark

 


moderated Re: kindle books conversion to plain text files

Sue J. Ward
 

Hello. I really like the info that everyone has submitted and was wondering what does everyone use now since the new kindle for PC version think it is 2.8 you can still read the kindle books on the PC which is kind of okay but still there is got to be a better way to convert the kindle books in to plain text format since you bought the kindle books from Amazon cause after you bought them you should be able to do with them whatever you want to put them in an easier format that works have heard of kindle converter and caliber would that still be workable? I think for me Bookshare is the better deal only 50 dollars a year that is so cheap. That is all I have to say. Thank you.


moderated Re: kindle books conversion to plain text files

Adrian Spratt
 

Richard,

I understand why you post this reply, but I'd be wary of giving this kind of legal advice, as should Sean. There are copyright issues, but also contractual. On the other hand, the fair use doctrine can be more generous than either of you indicate. It can be helpful to think of how people handle hardcover editions. I am no expert in this area, either. I just want to be sure listers aren't misled. For anyone wishing to learn more, I'm afraid I must refer you to Google or your local friendly copyright lawyer.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Wednesday, April 8, 2020 5:49 PM
To: main@jfw.groups.io
Subject: Re: kindle books conversion to plain text files

Actually, so long as you purchased the book, there is no copyright violation to convert it for your own use.
If you then share that file with someone who has not purchased the book, you are violating copyright law.

Richard
"There's a nap for that." - an anonymous cat in a window in Portland, Oregon.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sean Murphy
Sent: Wednesday, April 8, 2020 1:54 PM
To: main@jfw.groups.io
Subject: Re: kindle books conversion to plain text files

All,

I’d be very careful in what you’re discussing here as you are potentially breaking copyright or Terms and conditions. If you’re trying to read a Kindle on a iOS or android device you can always use the mobile kindle app. It works fine and you read a whole book.

My experience is the part

On 9 Apr 2020, at 6:25 am, Alan Lemly <@walemly> wrote:

I don't know about Dean but reading a Kindle book converted to ePub in Voice Dream Reader provides much more functionality and voices than reading it with the Kindle app. I don't read that many Kindle books but this extra functionality makes the few minutes of conversion effort worth it to me. And as they say, different strokes for different folks.

Alan Lemly

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Van
Lant, Robin via groups.io
Sent: Wednesday, April 08, 2020 12:15 PM
To: main@jfw.groups.io
Subject: Re: kindle books conversion to plain text files

Why are you not just using the Kindle app for iPhone? It's perfectly accessible and works really well. That's the only way I read Kindle books. Just curious why you'd go through all the extra hoops of converting them to text if they are already accessible with chapter navigation and such in the IOS app.

Robin


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dean
Martineau
Sent: Wednesday, April 8, 2020 5:03 AM
To: main@jfw.groups.io
Subject: Re: kindle books conversion to plain text files

Like David, I have no desire whatsoever to read on my pc. Unfortunately, it is an either/or situation with Kindle. Either you read books on the computer, in which case you can use the latest Kindle for Pc which has screen reader features, or you use Codex, which requires the older Kindle for PC version which does not. I choose the latter. I convert Kindle books into .txt or .epub effortlessly, and read them on my braille device or on and iPhone using Voice Dream Reader. Getting this process set up is a little tricky, but once that small hurdle is overcome, Kindle is wonderful.



-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David
Goldfield
Sent: Wednesday, April 8, 2020 12:21 AM
To: main@jfw.groups.io
Subject: Re: kindle books conversion to plain text files

Hello. Codex continues to work but in order to use it you must use an earlier version of the Kindle for PC software which will not work at all with screen readers. This is a tradeoff I am willing to make as I have no desire to be tethered to my computer in order to read a book and prefer to use my iPhone. However, for several reasons I acknowledge that this is not an ideal situation for some people and that being able to use a Windows computer to read Kindle content may be preferable and even necessary.


On 4/7/2020 5:40 PM, Sue J. Ward wrote:
Hello. I noticed a post in reading kindle books using jaws don't know
if it has been posted to the web training on demand yet, think it is
going to be covered this Thursday April 9. I was wondering if you
download books from the kindle store and you want to convert them so
you can read in notepad what does everyone use since back in 2016
codex worked really well on my machine it does not work anymore, and
since we are in the year 2020 what other programs can you use to
convert the books from the kindle format to a plain text file? Thanks
for any help.







This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key, send an email to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.







moderated Re: What is a blog site that works with JFW?

Jessica D
 

Hi,
I have a website, and use Wordpress to manage it.
I’m using jaws 2020, and the latest version of chrome, with no issues, so that’s what I’d suggest.

Thanks,

Jessica


On Apr 8, 2020, at 9:51 PM, Kevin Minor <kminor65@...> wrote:

Hi. My girlfriend likes the way I write, and she suggests I start a blog. I know nothing about this. What’s a good site that’s Jaws friendly?
 
Thanks in advance for the help.
 
Kevin and Jilly, and Valerie who is practicing social distancing from her home


moderated What is a blog site that works with JFW?

Kevin Minor
 

Hi. My girlfriend likes the way I write, and she suggests I start a blog. I know nothing about this. What’s a good site that’s Jaws friendly?

 

Thanks in advance for the help.

 

Kevin and Jilly, and Valerie who is practicing social distancing from her home


moderated CCleaner Now Has A New Browser

Mike B
 

Hi All,
 
I received an email from CCleaner today telling me about their new chromium browser.  It only works with Windows 8 & 10 according to their literature, and from what little I've played around with it it's pretty accessible.  Click on the link below to read about it & downlaod if you would like to give it a go.
 

 
 
Take care.  Mike.  Sent from my iBarstool.
 *My body has absorbed so much soap and disinfectant lately that when I pee it cleans the toilet.


moderated Re: kindle books conversion to plain text files

 

Robin,

I understand completely and I've only converted a couple of Kindle books because it does take a bit of time and effort to do so. I prefer to get the lion's share of my books from BARD Mobile, Bookshare, or Audible where no conversion is required but I understand that in the UK, you won't have the same access.

Alan

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Van Lant, Robin via groups.io
Sent: Wednesday, April 08, 2020 6:24 PM
To: main@jfw.groups.io
Subject: Re: kindle books conversion to plain text files

Dean & Al,
Thanks for sharing your thoughts. I find it interesting; never know when I'll learns something that makes my life easier. I'm not inclined to spend the time to convert it, but I can see your reasons for doing it.



-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dean Martineau
Sent: Wednesday, April 8, 2020 1:31 PM
To: main@jfw.groups.io
Subject: Re: kindle books conversion to plain text files

I read a lot with speech, and with every page flip there's a small jolt. I'd rather read on one device, phone for speech, Mini for braille, rather than having to use two at a time.

Dean


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: Wednesday, April 8, 2020 1:15 PM
To: main@jfw.groups.io
Subject: Re: kindle books conversion to plain text files

Why are you not just using the Kindle app for iPhone? It's perfectly accessible and works really well. That's the only way I read Kindle books. Just curious why you'd go through all the extra hoops of converting them to text if they are already accessible with chapter navigation and such in the IOS app.

Robin


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dean Martineau
Sent: Wednesday, April 8, 2020 5:03 AM
To: main@jfw.groups.io
Subject: Re: kindle books conversion to plain text files

Like David, I have no desire whatsoever to read on my pc. Unfortunately, it is an either/or situation with Kindle. Either you read books on the computer, in which case you can use the latest Kindle for Pc which has screen reader features, or you use Codex, which requires the older Kindle for PC version which does not. I choose the latter. I convert Kindle books into .txt or .epub effortlessly, and read them on my braille device or on and iPhone using Voice Dream Reader. Getting this process set up is a little tricky, but once that small hurdle is overcome, Kindle is wonderful.



-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Goldfield
Sent: Wednesday, April 8, 2020 12:21 AM
To: main@jfw.groups.io
Subject: Re: kindle books conversion to plain text files

Hello. Codex continues to work but in order to use it you must use an earlier version of the Kindle for PC software which will not work at all with screen readers. This is a tradeoff I am willing to make as I have no desire to be tethered to my computer in order to read a book and prefer to use my iPhone. However, for several reasons I acknowledge that this is not an ideal situation for some people and that being able to use a Windows computer to read Kindle content may be preferable and even necessary.


On 4/7/2020 5:40 PM, Sue J. Ward wrote:
Hello. I noticed a post in reading kindle books using jaws don't know
if it has been posted to the web training on demand yet, think it is
going to be covered this Thursday April 9. I was wondering if you
download books from the kindle store and you want to convert them so
you can read in notepad what does everyone use since back in 2016
codex worked really well on my machine it does not work anymore, and
since we are in the year 2020 what other programs can you use to
convert the books from the kindle format to a plain text file? Thanks
for any help.







This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key, send an email to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


moderated Re: kindle books conversion to plain text files

Van Lant, Robin
 

Dean & Al,
Thanks for sharing your thoughts. I find it interesting; never know when I'll learns something that makes my life easier. I'm not inclined to spend the time to convert it, but I can see your reasons for doing it.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dean Martineau
Sent: Wednesday, April 8, 2020 1:31 PM
To: main@jfw.groups.io
Subject: Re: kindle books conversion to plain text files

I read a lot with speech, and with every page flip there's a small jolt. I'd rather read on one device, phone for speech, Mini for braille, rather than having to use two at a time.

Dean


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: Wednesday, April 8, 2020 1:15 PM
To: main@jfw.groups.io
Subject: Re: kindle books conversion to plain text files

Why are you not just using the Kindle app for iPhone? It's perfectly accessible and works really well. That's the only way I read Kindle books. Just curious why you'd go through all the extra hoops of converting them to text if they are already accessible with chapter navigation and such in the IOS app.

Robin


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dean Martineau
Sent: Wednesday, April 8, 2020 5:03 AM
To: main@jfw.groups.io
Subject: Re: kindle books conversion to plain text files

Like David, I have no desire whatsoever to read on my pc. Unfortunately, it is an either/or situation with Kindle. Either you read books on the computer, in which case you can use the latest Kindle for Pc which has screen reader features, or you use Codex, which requires the older Kindle for PC version which does not. I choose the latter. I convert Kindle books into .txt or .epub effortlessly, and read them on my braille device or on and iPhone using Voice Dream Reader. Getting this process set up is a little tricky, but once that small hurdle is overcome, Kindle is wonderful.



-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Goldfield
Sent: Wednesday, April 8, 2020 12:21 AM
To: main@jfw.groups.io
Subject: Re: kindle books conversion to plain text files

Hello. Codex continues to work but in order to use it you must use an earlier version of the Kindle for PC software which will not work at all with screen readers. This is a tradeoff I am willing to make as I have no desire to be tethered to my computer in order to read a book and prefer to use my iPhone. However, for several reasons I acknowledge that this is not an ideal situation for some people and that being able to use a Windows computer to read Kindle content may be preferable and even necessary.


On 4/7/2020 5:40 PM, Sue J. Ward wrote:
Hello. I noticed a post in reading kindle books using jaws don't know
if it has been posted to the web training on demand yet, think it is
going to be covered this Thursday April 9. I was wondering if you
download books from the kindle store and you want to convert them so
you can read in notepad what does everyone use since back in 2016
codex worked really well on my machine it does not work anymore, and
since we are in the year 2020 what other programs can you use to
convert the books from the kindle format to a plain text file? Thanks
for any help.







This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key, send an email to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.