Date   

moderated Re: while web browsing Google Chrome toolbar randomly showing up in a virtual view

ann
 

Hi,

Escape has never worked for me. Only re-loading the page works most of the time.

Does anyone know what causes this and how to prevent it?

~Ann




On Sun, Apr 26, 2020 at 10:22 PM, Adrian Spratt wrote:
Sometimes the Chrome menu appears instead of a fresh page. Escape gets rid of it.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of ann
Sent: Sunday, April 26, 2020 10:15 PM
To: main@jfw.groups.io
Subject: while web browsing Google Chrome toolbar randomly showing up in a virtual view

HI folks,


This is so weird and more annoying. Sometimes, it seems as if my Google Chrome browser toolbar buttons are all showing up in a virtual view. The only way I can get out of this view is to refresh the site, then it goes away... most of the time. I'm using the latest JFW 2020 and latest Chrome, but this has been going on since JFW2019.


I'm gonna play around with the new Edge browser and see if the same thing happens there.


Anyone have any thoughts?


~Ann


moderated Re: Message Sent to Zoom Support on Meeting Entry/Exit Notifications

Marty Hutchings
 

I have found that pressing JAWS + S until you hear ‘'”None” turns off screen echo, which stops JAWS from announcing who has entered or left the meeting.
 
Love in Christ
Marty
For our struggle is not against flesh and blood, but against the rulers, against the powers, against the world forces of this darkness, against the spiritual forces of wickedness in the heavenly places.
Therefore, take up the full armor of God, so that you will be able to resist in the evil day, and having done everything, to stand firm.
Ephesians 6:12, 13
 

Sent: Monday, April 27, 2020 8:36 AM
Subject: Re: Message Sent to Zoom Support on Meeting Entry/Exit Notifications
 

Hi,

So, are the announcements of people entering or leaving considered an alert?  Like others, I’ve been thrown into learning zoom.

If those are alerts then they can be turned off, but it looks like all alerts will be turned off.  This is from pressing insert+h in Zoom with Jaws.

.


Link‑ To enable or disable alerts, press Alt+Windows+S.
Link‑ To hear the most recent alert, press Alt+Windows+A.
Link‑ To be reminded of whether alert announcements are enabled or disabled, press JAWSKey+Tab.
To review the last 10 alerts or messages, press Control+1 through to Control+0. Press twice quickly to virtualise.
Link‑ To only allow chat messages when pressing Control+1 through to Control+0 press control+F5.

Functionality has also been added to report:
The state of recording when ALT+R is pressed. This is a keystroke which enables or disables the recording.
Whether the recording has been paused or is resuming when ALT+P is pressed.
Whether the audio has been muted for all participants when ALT+A is pressed.

The controls for scheduling and creating a meeting should also be easier to understand.

 

Richard

"There's a nap for that." - an anonymous cat in a window in Portland, Oregon.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Kingsbury
Sent: Monday, April 27, 2020 5:26 AM
To: 'JAWS Main Discussion List' <main@jfw.groups.io>
Subject: Message Sent to Zoom Support on Meeting Entry/Exit Notifications

 

Hi all,

 

Below is a message I just sent to Zoom Tech Support. If you agree with my opinion, please take a little time to send them similar requests. It’s more effective if several people speak out.

 

Regards,

David

 

Hello,

 

I would like to report on a general problem, not specific to any meeting, and make some suggestions. I am blind and use the JAWS screen reader program. Like millions of other people, many blind people have increased their use of the invaluable Zoom platform to stay in touch and conduct business meetings in these challenging times.

 

As you know, when participants enter and leave meetings, it is announced. I assume visual participants see something on the screen. Screen reader users hear “John Smith has entered the meeting,” or “Sally Jones has left the meeting.” Because we are forced to hear this audio, it often seriously disrupts meetings, especially those with a large number of participants. Presenters who use screen readers are frequently interrupted and thrown off stride. Participants often have to ask presenters to repeat what they just said. It can even be awkward and embarrassing. Imagine yourself in a meeting conducted in a physical conference room. In the middle of a presentation, somebody suddenly blurts out “My name is John Smith and I am leaving the meeting.” He then gets up and walks out the door. Of course, everybody would be shocked at this outrageous behavior. A milder form of this can happen in Zoom meetings. To be perfectly frank, the main reason I leave meetings early is that I no longer think the discussion worth my time. But I don’t want to be forced to publicly proclaim it. One thing I recently figured out is to rename myself as a fake phone number. That way, when I leave nobody knows who I am. But I should not be compelled to resort to such devious behavior.

 

While there are ways that blind people can mute their screen reader program, that only works for those individuals who know the keystrokes. It does not help improve overall meeting quality for the other participants. And if I am a presenter, I may need to hear my screen reader program, so I must unmute it, causing me to hear this annoying verbiage again.

 

Giving participants and hosts the option to disable entry and exit notifications would greatly improve the Zoom meeting experience for screen reader users. I would suggest the following specific modifications to the Zoom app on the PC.

 

For participants:

  • In the Settings area accessed through the Home Tab, provide an option for individuals to mute their individual entry/exit notification.
  • Provide an additional option to mute such notifications for all participants.
  • In the Participants List area of the Meeting Controls window for meetings you are currently participating in, add a disable entry/exit notifications in the More options for individual participants dropdown.

 

For hosts:

  • In the meetings Tab of the PC app, when scheduling meetings, add an option to disable exit/entry notifications in the Advanced options dropdown.
  • In the Participants List area of the Meeting Controls window for meetings you are currently hosting, add a disable entry/exit notifications in the More options for All participants dropdown.

 

It would be advisable to make similar modifications in the appropriate places in the smartphone app.

 

 

Thank you for taking time to consider these ideas and hopefully implement them . I strongly believe that if You make these modifications in a future update, it will greatly improve the Zoom meeting experience for blind and visually impaired users of the Zoom Cloud platform.

 

Regards,

David Kingsbury

 


Carroll Center for the Blind Confidentiality Notice:  This email and any files transmitted with it are confidential and are intended solely for the use of the individual(s) addressed in the message above.  This communication may contain sensitive or confidential information.  If you are not an intended recipient dissemination, forwarding, printing or copying of this email is strictly prohibited.  If you received this email in error and the email contains private information, please contact the Carroll Center Compliance Line at 617-969-6200 x. 214.  If the email was sent to you in error but does not contain private information, please contact the sender and delete the email.


moderated Itunes documentation

kevin meyers
 

Hello, I have the most recent version of itunes and Jaws 2020. Does anyone know of documentation for using itunes and Jaws? Thanks, Kevin


moderated Re: Is there a free app to convert a recorded Zoom meeting to a text file (i.e., transcribe it)?

NFB Lab 4
 

Look at the app Otter.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard B. McDonald
Sent: Monday, April 27, 2020 1:42 PM
To: jfw@groups.io
Subject: Is there a free app to convert a recorded Zoom meeting to a text file (i.e., transcribe it)?

 

Hi!

 

I am wondering if there is a free app to convert a recorded Zoom meeting to a text file (i.e., transcribe it)?

 

Thanks,

Richard


moderated Is there a free app to convert a recorded Zoom meeting to a text file (i.e., transcribe it)?

Richard B. McDonald
 

Hi!

 

I am wondering if there is a free app to convert a recorded Zoom meeting to a text file (i.e., transcribe it)?

 

Thanks,

Richard


moderated Re: jaws 2020 not starting correctly.

Patrick Murphy
 

Hi,

Thanks for your response. I am now more convinced than ever, that it is an
authorization problem. My internet just went down, and jaws started
correctly.
I have set the computer to not connect to the internet and it works just
fine.
When the pc does have an internet connection, it doesn't.
I think that, therefore, when it is checking while loading (grace period),
it gets into a mess.
I will update if i can prove this definitely.
Pat

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard
Weitzel
Sent: Monday 27 April 2020 17:19
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The fact is that you won't have a choice but to upgrade anyways sooner or
later and with another Windows 10 update coming very soon it may be sooner
rather than later. Even now the emoji panel, for example, is not useable to
you with Jaws 2018 and in time there may be other features. If you use
Office you will find that it works best with the latest version of Jaws and
while I know you said there is always NVDA that is a call you have to make,
it wouldn't work for an old Jaws guy like me, I tried it and I just can't
get used to how they do stuff. Maybe I don't want to get used to it because
I have always kept up my SMA and always used the latest version of Jaws, but
once again, that is everybody's choice. All I can say is that is not an
issue I have heard about before hence it must be specific to your
configuration. I am not usually somebody who says reinstalling Windows from
scratch should be your first option, but if you can't or don't want to get a
h old of Jaws support to see what they may suggest and if this is a big deal
for you otherwise I'd say this maybe an option.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Monday, April 27, 2020 12:47 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Andrew,
i tried that.
in jaws 2018, it will let me reactivate using my full licence. it asks me
for my actual authorization number.
however, when i do this, jaws 2020 is not authorized, as i do not have a
valid internet licence for that.
this will eliminate the checking and validation of a proper licence, so the
problem goes away.
i know this, because when i first installed it, it was running in 40 minute
mode, and there was absolutely no problem.
once i installed the 90 day ilm key, it would not load the jaws window at
all after that.
as i said, i can quit and restart jaws 2020 and it works fine.
i think i am left with two options.
one, do as you say and reactivate my jaws 2018 with my old licence and run
jaws 2020 in 40 minute mode.
two, update to jaws 2020 altogether.
if then, the problem goes away, great. if not, i have just wasted the price
of an upgrade.
regards,
pat


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew
Summers via groups.io
Sent: Sunday 26 April 2020 16:15
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Pat,
Have you gone to the JAWS help and come down to License sub menu and then
pressed enter on Update Activation...
If not please try that!

Andrew

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: 26 April 2020 13:49
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Andrew,

There is no jaws window when jaws 2020 starts up. I have to exit it and
start it again in order to gain access to anything.
I tried your suggestion some time ago. The remove authorization option will
not remove the ilm key.
Pat


ent from my gmail account

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew
Summers via groups.io
Sent: Sunday 26 April 2020 11:44
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Pat,
If you go to the JAWS window, and then press the menu bar and go to the
Utilities menu, you will find in there Explore Utilities Folder.
Press enter on that.
In there is an option to Remove JAWS Activation, press enter.
HTH

Andrew

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: 26 April 2020 08:56
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Dave,

Yes, i am on the last version of jaws 2018 which is all i am entitled to.
I did use the jaws import wizard to copy my shared settings.
I have a 90 day ilm key just to try out jaws 2020.
Jaws2020 and jaws2018 are now both authorized using the same 90 day key for
some reason.
With regards to settings etc, i uninstalled both, reinstalled both, removed
both again with all settings and shared components, reinstalled jaws2020,
but still the problem exists.
One peculiar thing though, i started up my computer yesterday from a
shutdown, and everything with jaws2020 worked fine.
I did the exact same thing just now, and the problem came back.
I am convinced at this stage, that it does have something to do with the new
"grace period" authorization function introduced in jaws 2019.
I think it is loading before it knows for certain whether or not you have a
valid key. Sometimes the check works, and sometimes it doesn't and jaws half
loads with no actual jaws window.
I also think, that it might have something to do with the ilm key, as this
is a very old type of authorization for a pc, as against the internet
activation method. However, i am not paying for an upgrade until i can get a
definite sort-out for this problem. As i said in another post, there is
always nvda, but i would rather stay with jaws.

Regards,

Pat


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Saturday 25 April 2020 10:13
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hello Pat:

Question 1: With JAWS 18, are you on the last upgrade for your current SMA?
Which is why you are using the temporary license for JAWS 2020, so you can
try its new and upgraded features?

Question 2: did you use the JAWS function, which copies the settings you set

in JAWS 18 to JAWS 2020?

Dave Durber

----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Saturday, April 25, 2020 8:40 AM
Subject: Re: jaws 2020 not starting correctly.


Hi Sieghard,

Thanks for that. I am actually in Ireland, but i will try this and see
what response i get.
Do you have their skype number?

Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard Weitzel
Sent: Saturday 25 April 2020 05:01
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Patrick, are you in the UK? What number do you call? I can see how an
email could take several days to receive a reply, but if you call
their regular US number (if you are in the UK an duse Skype you can
even call their toll free
number) you should get somebody on the line right away.
The regular number is +1 727-803-8600.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:55 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I too agree with bill.
I sent two emails about jaws 2020 not starting correctly, and got
nothing back but "thanks for your email".


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bill
White
Sent: Friday 24 April 2020 18:52
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Merv. I don't understand, then, why they didn't get back to me the
other day, when I put in my callback number.

Bill White
billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Merv
Keck
Sent: Friday, April 24, 2020 10:48 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Vispero is not closed due to COVID-19. Everyone is working as usual.
If you need technical, customer, or sales support call vispero as
usual. Vispero has not ever closed due to the virus. They are
continuing to support their customers as usual.
Merv


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, April 24, 2020 1:37 PM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Patrick. Even if JAWS starts before Windows starts, eventually you
should get to the desktop, as JAWS is made to start before many
programs, and after they load, JAWS still provides voicing, screen
content and navigation. If you wish, since Vispero is temporarily
closed due to COVID-19, you may give me a call at,

714-835-6295,
and I will stay on the phone with you to see what is happening.

I hope I may be able to help you.

Bill White
billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Patrick Murphy
Sent: Friday, April 24, 2020 8:56 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

Yes, latest version of windows 10 home edition with all necessary and
optional updates installed.
Checked yesterday, and there is no further updates needed.
Downloaded the latest version of jaws from freedom scientific and used it.
All apps in startup are turned off, apart from the necessary ones such
as the audio drivers etc that are actually necessary.
There is an application file for jaws set to "on". I set this to "off"
just
in case, but no difference.
Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Abraham Sweiss
Sent: Friday 24 April 2020 16:38
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Is windows fully patched.
Are you installing the latest version of jaws. I think It is the March
release I believe.

Thanks,abraham

On Apr 24, 2020, at 11:12 AM, Patrick Murphy
<murphy.patrick42@...>
wrote:

I did this, but no results.
I disabled both start at logon screen and start for this user always
in
jaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option
changes for both versions. I cannot set 2018 to "never" and 2020 to
"always". No matter where i change it (20158 or 2020), it defaults to
the same thing in both versions. The only independant thing is "start
at the logon screen". This is different when set in both versions.


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Rick Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The problem may be as I had. Both versions, 18 and 20 are fighting to
load at same time. Go into whatever version you do not want to load
and correct this and be sure the version you want to load is properly
set. Then I do believe this will be better...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I wasn't aware of this feature, but you could be right. Now that i
think
of
it, it started right after i installed the temporary authorization
(90
days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks
while windows is loading, it could be a problem. When i stop and
restart it, it
is
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?

Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ann
Byrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

might that be the JAWS feature touted as new in either 2019 or 2020,
saying
that JAWS will speak before checking your authorization, so you don't
have to wait so long to hear that it is running. However, it doesn't
do
anything
till it makes internal checks and decides what context you are
running in.
So in my opinion it is a totally useless change which FS calls an
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,

I have tried all this, I tried to post a full message about
everything last night, but it was not approved. I think it was too big.
Regardless of what I do with jaws2020 (login screen etc), the first
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray
Insert+or
not.
If you shut it down (insert+f4) and then restart it, everything is ok.
If you don't start it at the login screen, it still produces no window.
Pat


Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Mike B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

It sounds like J2020 is set to start on the log-in screen. If
you're saying that there's no Jaws window when you, Alt + tab, you
probably have J2020 running from the system tray. To find the
settings for both these items press, Insert + J, to open the Jaws
context menu, press the letter, O, to open, Options, and press the
letter, B, to open,
Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and
tab to Okay and press the spacebar when you're through in here. Now
tab 3 times or so to, Run Jaws from system tray, and uncheck this if
you want the Jaws window to be in the, Alt + Tab, order, then tab to
Okay and press enter to save / close.

Take care. Mike. Sent from my iBarstool.
*My body has absorbed so much soap and disinfectant lately that when
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@...>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts,
there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat


Sent from my gmail account.










































moderated Re: jaws 2020 not starting correctly.

Gerardo Corripio <gera1027@...>
 

Congrats! I wish with all my soul that my successor iPhone would be an SE2! I?ve the SE 2016 as we speak. Anyway to help you out with the updating of apps, there are two ways to do it:

1.-The quickest way is to once on the App Store Icon, double-tap and hold until you hear the triple-tone; swipe right and you should hear such things ad Updates, Purchases etc. Just double-tap on Updates and away you go!

2.-The long way, is to go into the App Store itself, be sure you’re on the very first tap of the left “Today” before touching the screen with four fingers on the top, and swipe right until you hear My Account, or Account (remember I’ve mine in Spanish), double-tap on Account, swipe right until you hear a button update 7 apps  on mine, and if you continue to swipe right, you’ll hear each individual app needing update, or you can go ahead and update all.

Good luck! And congrats again on your purchase!

 

                                                                                              Enviado desde Correo para Windows 10

 

De: Sieghard Weitzel
Enviado: lunes, 27 de abril de 2020 11:19 a. m.
Para: main@jfw.groups.io
Asunto: Re: jaws 2020 not starting correctly.

 

The fact is that you won't have a choice but to upgrade anyways sooner or later and with another Windows 10 update coming very soon it may be sooner rather than later. Even now the emoji panel, for example, is not useable to you with Jaws 2018 and  in time there may be other features. If you use Office you will find that it works best with the latest version of Jaws and while I know you said there is always NVDA that is a call you have to make, it wouldn't work for an old Jaws guy like me, I tried it and I just can't get used to how they do stuff. Maybe I don't want to get used to it because I have always kept up my SMA and always used the latest version of Jaws, but once again, that is everybody's choice. All I can say is that is not an issue I have heard about before hence it must be specific to your configuration. I am not usually somebody who says reinstalling Windows from scratch should be your first option, but if you can't or don't want to get a h old of Jaws support to see what they may suggest and if this is a big deal for you otherwise I'd say this maybe an option.

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy

Sent: Monday, April 27, 2020 12:47 AM

To: main@jfw.groups.io

Subject: Re: jaws 2020 not starting correctly.

 

Hi Andrew,

i tried that.

in jaws 2018, it will let me reactivate using my full licence. it asks me for my actual authorization number.

however, when i do this, jaws 2020 is not authorized, as i do not have a valid internet licence for that.

this will eliminate the checking and validation of a proper licence, so the problem goes away.

i know this, because when i first installed it, it was running in 40 minute mode, and there was absolutely no problem.

once i installed the 90 day ilm key, it would not load the jaws window at all after that.

as i said, i can quit and restart jaws 2020 and it works fine.

i think i am left with two options.

one, do as you say and reactivate my jaws 2018 with my old licence and run jaws 2020 in 40 minute mode.

two, update to jaws 2020 altogether.

if then, the problem goes away, great. if not, i have just wasted the price of an upgrade.

regards,

pat

 

 

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew Summers via groups.io

Sent: Sunday 26 April 2020 16:15

To: main@jfw.groups.io

Subject: Re: jaws 2020 not starting correctly.

 

Pat,

Have you gone to the JAWS help and come down to License sub menu and then pressed enter on Update Activation...

If not please try that!

 

Andrew

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy

Sent: 26 April 2020 13:49

To: main@jfw.groups.io

Subject: Re: jaws 2020 not starting correctly.

 

Hi Andrew,

 

There is no jaws window when jaws 2020 starts up. I have to exit it and start it again in order to gain access to anything.

I tried your suggestion some time ago. The remove authorization option will not remove the ilm key.

Pat

 

 

ent from my gmail account

 

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew Summers via groups.io

Sent: Sunday 26 April 2020 11:44

To: main@jfw.groups.io

Subject: Re: jaws 2020 not starting correctly.

 

Hi Pat,

If you go to the JAWS window, and then press the menu bar and go to the Utilities menu, you will find in there Explore Utilities Folder.

Press enter on that.

In there is an option to Remove JAWS Activation, press enter.

HTH

 

Andrew

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy

Sent: 26 April 2020 08:56

To: main@jfw.groups.io

Subject: Re: jaws 2020 not starting correctly.

 

Hi Dave,

 

Yes, i am on the last version of jaws 2018 which is all i am entitled to.

I did use the jaws import wizard to copy my shared settings.

I have a 90 day ilm key just to try out jaws 2020.

Jaws2020 and jaws2018 are now both authorized using the same 90 day key for some reason.

With regards to settings etc, i uninstalled both, reinstalled both, removed both again with all settings and shared components, reinstalled jaws2020, but still the problem exists.

One peculiar thing though, i started up my computer yesterday from a shutdown, and everything with jaws2020 worked fine.

I did the exact same thing just now, and the problem came back.

I am convinced at this stage, that it does have something to do with the new "grace period" authorization function introduced in jaws 2019.

I think it is loading before it knows for certain whether or not you have a valid key. Sometimes the check works, and sometimes it doesn't and jaws half loads with no actual jaws window.

I also think, that it might have something to do with the ilm key, as this is a very old type of authorization for a pc, as against the internet activation method. However, i am not paying for an upgrade until i can get a definite sort-out for this problem. As i said in another post, there is always nvda, but i would rather stay with jaws.

 

Regards,

 

Pat

 

 

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Durber

Sent: Saturday 25 April 2020 10:13

To: main@jfw.groups.io

Subject: Re: jaws 2020 not starting correctly.

 

Hello Pat:

 

Question 1: With JAWS 18, are you on the last upgrade for your current SMA?

Which is why you are using the temporary license for JAWS 2020, so you can try its new and upgraded features?

 

Question 2: did you use the JAWS function, which copies the settings you set

 

in JAWS 18 to JAWS 2020?

 

Dave Durber

 

----- Original Message -----

From: "Patrick Murphy" <murphy.patrick42@...>

To: <main@jfw.groups.io>

Sent: Saturday, April 25, 2020 8:40 AM

Subject: Re: jaws 2020 not starting correctly.

 

 

> Hi Sieghard,

> Thanks for that. I am actually in Ireland, but i will try this and see

> what response i get.

> Do you have their skype number?

> Pat

> Sent from my gmail account.

> -----Original Message-----

> From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of

> Sieghard Weitzel

> Sent: Saturday 25 April 2020 05:01

> To: main@jfw.groups.io

> Subject: Re: jaws 2020 not starting correctly.

> Patrick, are you in the UK? What number do you call? I can see how an

> email could take several days to receive a reply, but if you call

> their regular US number (if you are in the UK an duse Skype you can

> even call their toll free

> number) you should get somebody on the line right away.

> The regular number is +1 727-803-8600.

> Best regards,

> Sieghard

> -----Original Message-----

> From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick

> Murphy

> Sent: Friday, April 24, 2020 10:55 AM

> To: main@jfw.groups.io

> Subject: Re: jaws 2020 not starting correctly.

> Hi,

> I too agree with bill.

> I sent two emails about jaws 2020 not starting correctly, and got

> nothing back but "thanks for your email".

> Sent from my gmail account.

> -----Original Message-----

> From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bill

> White

> Sent: Friday 24 April 2020 18:52

> To: main@jfw.groups.io

> Subject: Re: jaws 2020 not starting correctly.

> Hi, Merv. I don't understand, then, why they didn't get back to me the

> other day, when I put in my callback number.

> Bill White

> billwhite92701@...

> -----Original Message-----

> From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Merv

> Keck

> Sent: Friday, April 24, 2020 10:48 AM

> To: main@jfw.groups.io

> Subject: Re: jaws 2020 not starting correctly.

> Vispero is not closed due to COVID-19. Everyone is working as usual.

> If you need technical, customer, or sales support call vispero as

> usual. Vispero has not ever closed due to the virus. They are

> continuing to support their customers as usual.

> Merv

> -----Original Message-----

> From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White

> Sent: Friday, April 24, 2020 1:37 PM

> To: main@jfw.groups.io

> Subject: Re: jaws 2020 not starting correctly.

> Hi, Patrick. Even if JAWS starts before Windows starts, eventually you

> should get to the desktop, as JAWS is made to start before many

> programs, and after they load, JAWS still provides voicing, screen

> content and navigation. If you wish, since Vispero is temporarily

> closed due to COVID-19, you may give me a call at,

> 714-835-6295,

> and I will stay on the phone with you to see what is happening.

> I hope I may be able to help you.

> Bill White

> billwhite92701@...

> -----Original Message-----

> From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of

> Patrick Murphy

> Sent: Friday, April 24, 2020 8:56 AM

> To: main@jfw.groups.io

> Subject: Re: jaws 2020 not starting correctly.

> Hi,

> Yes, latest version of windows 10 home edition with all necessary and

> optional updates installed.

> Checked yesterday, and there is no further updates needed.

> Downloaded the latest version of jaws from freedom scientific and used it.

> All apps in startup are turned off, apart from the necessary ones such

> as the audio drivers etc that are actually necessary.

> There is an application file for jaws set to "on". I set this to "off"

> just

> in case, but no difference.

> Pat

> Sent from my gmail account.

> -----Original Message-----

> From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of

> Abraham Sweiss

> Sent: Friday 24 April 2020 16:38

> To: main@jfw.groups.io

> Subject: Re: jaws 2020 not starting correctly.

> Is windows fully patched.

> Are you installing the latest version of jaws. I think It is the March

> release I believe.

> Thanks,abraham

>> On Apr 24, 2020, at 11:12 AM, Patrick Murphy

>> <murphy.patrick42@...>

> wrote:

>> 

>> I did this, but no results.

>> I disabled both start at logon screen and start for this user always

>> in

> jaws

>> 2018.

>> I then set them for jaws 2020.

>> Only one should load.

>> However, i did notice one peculiar thing.

>> When i set either of them to "always start for this user", the option

>> changes for both versions. I cannot set 2018 to "never" and 2020 to

>> "always". No matter where i change it (20158 or 2020), it defaults to

>> the same thing in both versions. The only independant thing is "start

>> at the logon screen". This is different when set in both versions.

>> 

>> 

>> Sent from my gmail account.

>> 

>> -----Original Message-----

>> From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of

>> Rick Mladek

>> Sent: Friday 24 April 2020 16:07

>> To: main@jfw.groups.io

>> Subject: Re: jaws 2020 not starting correctly.

>> 

>> The problem may be as I had. Both versions, 18 and 20 are fighting to

>> load at same time. Go into whatever version you do not want to load

>> and correct this and be sure the version you want to load is properly

>> set. Then I do believe this will be better...

>> 

>> -----Original Message-----

>> From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick

>> Murphy

>> Sent: Friday, April 24, 2020 10:12 AM

>> To: main@jfw.groups.io

>> Subject: Re: jaws 2020 not starting correctly.

>> 

>> Hi,

>> 

>> I wasn't aware of this feature, but you could be right. Now that i

>> think

> of

>> it, it started right after i installed the temporary authorization

>> (90

> days)

>> that i was given to try it out.

>> That could explain why 2018 works and 2020 doesn't. If it checks

>> while windows is loading, it could be a problem. When i stop and

>> restart it, it

> is

>> fine, but then windows is fully up at that time.

>> Any way to disable/check/change this or something?

>> 

>> Pat

>> 

>> 

>> Sent from my gmail account.

>> 

>> -----Original Message-----

>> From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ann

> Byrne

>> Sent: Friday 24 April 2020 14:34

>> To: main@jfw.groups.io

>> Subject: Re: jaws 2020 not starting correctly.

>> 

>> might that be the JAWS feature touted as new in either 2019 or 2020,

> saying

>> that JAWS will speak before checking your authorization, so you don't

>> have to wait so long to hear that it is running.  However, it doesn't

>> do

> anything

>> till it makes internal checks and decides what context you are

>> running in.

>> So in my opinion it is a totally useless change which FS calls an

>> improvement.

>> At 07:59 AM 4/24/2020, you wrote:

>>> Hi Mike,

>>> 

>>> I have tried all this, I tried to post a full message about

>>> everything last night, but it was not approved. I think it was too big.

>>> Regardless of what I do with jaws2020 (login screen etc), the first

>>> time it starts up, there is no window to go to.

>>> Insert+j brings you nowhere whether it is running from system tray

>>> Insert+or

> not.

>>> If you shut it down (insert+f4) and then restart it, everything is ok.

>>> If you don't start it at the login screen, it still produces no window.

>>> Pat

>>> 

>>> 

>>> Sent from my gmail account.

>>> 

>>> From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of

>>> Mike B

>>> Sent: Friday 24 April 2020 13:37

>>> To: main@jfw.groups.io

>>> Subject: Re: jaws 2020 not starting correctly.

>>> 

>>> It sounds like J2020 is set to start on the log-in screen.  If

>>> you're saying that there's no Jaws window when you, Alt + tab, you

>>> probably have J2020 running from the system tray.  To find the

>>> settings for both these items press, Insert + J, to open the Jaws

>>> context menu, press the letter, O, to open, Options, and press the

>>> letter, B, to open,

> Basic.

>>> Now tab to Automatically start Jaws...

>>> button and press the spacebar to find your Jaws start settings and

>>> tab to Okay and press the spacebar when you're through in here.  Now

>>> tab 3 times or so to, Run Jaws from system tray, and uncheck this if

>>> you want the Jaws window to be in the, Alt + Tab, order, then tab to

>>> Okay and press enter to save / close.

>>> 

>>> Take care.  Mike.  Sent from my iBarstool.

>>> *My body has absorbed so much soap and disinfectant lately that when

>>> I pee it cleans the toilet.

>>> ----- Original Message -----

>>> From: <mailto:murphy.patrick42@...>Patrick Murphy

>>> To: <mailto:main@jfw.groups.io>main@jfw.groups.io

>>> Sent: Friday, April 24, 2020 2:37 AM

>>> Subject: jaws 2020 not starting correctly.

>>> 

>>> Hi,

>>> 

>>> I am new to this group, so i hope i am doing this right.

>>> I have jaws2018 and 2020. 2018 works fine, but when 2020 starts,

>>> there is no jaws window.

>>> It seems to be starting before windows 10 has loaded.

>>> I uninstalled and reinstalled it, but there was no change.

>>> 

>>> Any ideas?

>>> 

>>> Regards,

>>> 

>>> Pat

>>> 

>>> 

>>> Sent from my gmail account.

>>> 

>>> 

>> 

>> 

>> 

>> 

>> 

>> 

>> 

>> 

>> 

>> 

>> 

>> 

>> 

>> 

>

>

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


moderated Re: jaws 2020 not starting correctly.

 

The fact is that you won't have a choice but to upgrade anyways sooner or later and with another Windows 10 update coming very soon it may be sooner rather than later. Even now the emoji panel, for example, is not useable to you with Jaws 2018 and in time there may be other features. If you use Office you will find that it works best with the latest version of Jaws and while I know you said there is always NVDA that is a call you have to make, it wouldn't work for an old Jaws guy like me, I tried it and I just can't get used to how they do stuff. Maybe I don't want to get used to it because I have always kept up my SMA and always used the latest version of Jaws, but once again, that is everybody's choice. All I can say is that is not an issue I have heard about before hence it must be specific to your configuration. I am not usually somebody who says reinstalling Windows from scratch should be your first option, but if you can't or don't want to get a h old of Jaws support to see what they may suggest and if this is a big deal for you otherwise I'd say this maybe an option.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Monday, April 27, 2020 12:47 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Andrew,
i tried that.
in jaws 2018, it will let me reactivate using my full licence. it asks me for my actual authorization number.
however, when i do this, jaws 2020 is not authorized, as i do not have a valid internet licence for that.
this will eliminate the checking and validation of a proper licence, so the problem goes away.
i know this, because when i first installed it, it was running in 40 minute mode, and there was absolutely no problem.
once i installed the 90 day ilm key, it would not load the jaws window at all after that.
as i said, i can quit and restart jaws 2020 and it works fine.
i think i am left with two options.
one, do as you say and reactivate my jaws 2018 with my old licence and run jaws 2020 in 40 minute mode.
two, update to jaws 2020 altogether.
if then, the problem goes away, great. if not, i have just wasted the price of an upgrade.
regards,
pat


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew Summers via groups.io
Sent: Sunday 26 April 2020 16:15
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Pat,
Have you gone to the JAWS help and come down to License sub menu and then pressed enter on Update Activation...
If not please try that!

Andrew

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: 26 April 2020 13:49
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Andrew,

There is no jaws window when jaws 2020 starts up. I have to exit it and start it again in order to gain access to anything.
I tried your suggestion some time ago. The remove authorization option will not remove the ilm key.
Pat


ent from my gmail account

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew Summers via groups.io
Sent: Sunday 26 April 2020 11:44
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Pat,
If you go to the JAWS window, and then press the menu bar and go to the Utilities menu, you will find in there Explore Utilities Folder.
Press enter on that.
In there is an option to Remove JAWS Activation, press enter.
HTH

Andrew

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: 26 April 2020 08:56
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Dave,

Yes, i am on the last version of jaws 2018 which is all i am entitled to.
I did use the jaws import wizard to copy my shared settings.
I have a 90 day ilm key just to try out jaws 2020.
Jaws2020 and jaws2018 are now both authorized using the same 90 day key for some reason.
With regards to settings etc, i uninstalled both, reinstalled both, removed both again with all settings and shared components, reinstalled jaws2020, but still the problem exists.
One peculiar thing though, i started up my computer yesterday from a shutdown, and everything with jaws2020 worked fine.
I did the exact same thing just now, and the problem came back.
I am convinced at this stage, that it does have something to do with the new "grace period" authorization function introduced in jaws 2019.
I think it is loading before it knows for certain whether or not you have a valid key. Sometimes the check works, and sometimes it doesn't and jaws half loads with no actual jaws window.
I also think, that it might have something to do with the ilm key, as this is a very old type of authorization for a pc, as against the internet activation method. However, i am not paying for an upgrade until i can get a definite sort-out for this problem. As i said in another post, there is always nvda, but i would rather stay with jaws.

Regards,

Pat


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Durber
Sent: Saturday 25 April 2020 10:13
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hello Pat:

Question 1: With JAWS 18, are you on the last upgrade for your current SMA?
Which is why you are using the temporary license for JAWS 2020, so you can try its new and upgraded features?

Question 2: did you use the JAWS function, which copies the settings you set

in JAWS 18 to JAWS 2020?

Dave Durber

----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Saturday, April 25, 2020 8:40 AM
Subject: Re: jaws 2020 not starting correctly.


Hi Sieghard,

Thanks for that. I am actually in Ireland, but i will try this and see
what response i get.
Do you have their skype number?

Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard Weitzel
Sent: Saturday 25 April 2020 05:01
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Patrick, are you in the UK? What number do you call? I can see how an
email could take several days to receive a reply, but if you call
their regular US number (if you are in the UK an duse Skype you can
even call their toll free
number) you should get somebody on the line right away.
The regular number is +1 727-803-8600.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:55 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I too agree with bill.
I sent two emails about jaws 2020 not starting correctly, and got
nothing back but "thanks for your email".


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bill
White
Sent: Friday 24 April 2020 18:52
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Merv. I don't understand, then, why they didn't get back to me the
other day, when I put in my callback number.

Bill White
billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Merv
Keck
Sent: Friday, April 24, 2020 10:48 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Vispero is not closed due to COVID-19. Everyone is working as usual.
If you need technical, customer, or sales support call vispero as
usual. Vispero has not ever closed due to the virus. They are
continuing to support their customers as usual.
Merv


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, April 24, 2020 1:37 PM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Patrick. Even if JAWS starts before Windows starts, eventually you
should get to the desktop, as JAWS is made to start before many
programs, and after they load, JAWS still provides voicing, screen
content and navigation. If you wish, since Vispero is temporarily
closed due to COVID-19, you may give me a call at,

714-835-6295,
and I will stay on the phone with you to see what is happening.

I hope I may be able to help you.

Bill White
billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Patrick Murphy
Sent: Friday, April 24, 2020 8:56 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

Yes, latest version of windows 10 home edition with all necessary and
optional updates installed.
Checked yesterday, and there is no further updates needed.
Downloaded the latest version of jaws from freedom scientific and used it.
All apps in startup are turned off, apart from the necessary ones such
as the audio drivers etc that are actually necessary.
There is an application file for jaws set to "on". I set this to "off"
just
in case, but no difference.
Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Abraham Sweiss
Sent: Friday 24 April 2020 16:38
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Is windows fully patched.
Are you installing the latest version of jaws. I think It is the March
release I believe.

Thanks,abraham

On Apr 24, 2020, at 11:12 AM, Patrick Murphy
<murphy.patrick42@...>
wrote:

I did this, but no results.
I disabled both start at logon screen and start for this user always
in
jaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option
changes for both versions. I cannot set 2018 to "never" and 2020 to
"always". No matter where i change it (20158 or 2020), it defaults to
the same thing in both versions. The only independant thing is "start
at the logon screen". This is different when set in both versions.


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Rick Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The problem may be as I had. Both versions, 18 and 20 are fighting to
load at same time. Go into whatever version you do not want to load
and correct this and be sure the version you want to load is properly
set. Then I do believe this will be better...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I wasn't aware of this feature, but you could be right. Now that i
think
of
it, it started right after i installed the temporary authorization
(90
days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks
while windows is loading, it could be a problem. When i stop and
restart it, it
is
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?

Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ann
Byrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

might that be the JAWS feature touted as new in either 2019 or 2020,
saying
that JAWS will speak before checking your authorization, so you don't
have to wait so long to hear that it is running. However, it doesn't
do
anything
till it makes internal checks and decides what context you are
running in.
So in my opinion it is a totally useless change which FS calls an
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,

I have tried all this, I tried to post a full message about
everything last night, but it was not approved. I think it was too big.
Regardless of what I do with jaws2020 (login screen etc), the first
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray
Insert+or
not.
If you shut it down (insert+f4) and then restart it, everything is ok.
If you don't start it at the login screen, it still produces no window.
Pat


Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Mike B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

It sounds like J2020 is set to start on the log-in screen. If
you're saying that there's no Jaws window when you, Alt + tab, you
probably have J2020 running from the system tray. To find the
settings for both these items press, Insert + J, to open the Jaws
context menu, press the letter, O, to open, Options, and press the
letter, B, to open,
Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and
tab to Okay and press the spacebar when you're through in here. Now
tab 3 times or so to, Run Jaws from system tray, and uncheck this if
you want the Jaws window to be in the, Alt + Tab, order, then tab to
Okay and press enter to save / close.

Take care. Mike. Sent from my iBarstool.
*My body has absorbed so much soap and disinfectant lately that when
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@...>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts,
there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat


Sent from my gmail account.










































moderated Select Google Chrome from desktop and stays on desktop

kevin meyers
 

Hello, I’m using the most recent 2020 version of Jaws and Office 2016. I select Google Chrome from my desktop and the cursor remains on the desktop. I thought it didn’t open a Google window. I press enter again and nothing happens. I found out that Google Chrome did open a window and I have to move to the window where as before I would be sitting in the window. Then when I move to the window it says dash Google Chrome. Sometimes I can tab back and forth and I get to the address and search bar. Times I have to close out of Google Chrome. Times I have to move out of the window and then back. This never happened before the most recent version of Jaws. What do I need to stop this from happening? Thanks, Kevin

 


moderated Re: Message Sent to Zoom Support on Meeting Entry/Exit Notifications

Richard Turner
 

Hi,

So, are the announcements of people entering or leaving considered an alert?  Like others, I’ve been thrown into learning zoom.

If those are alerts then they can be turned off, but it looks like all alerts will be turned off.  This is from pressing insert+h in Zoom with Jaws.

.


Link‑ To enable or disable alerts, press Alt+Windows+S.
Link‑ To hear the most recent alert, press Alt+Windows+A.
Link‑ To be reminded of whether alert announcements are enabled or disabled, press JAWSKey+Tab.
To review the last 10 alerts or messages, press Control+1 through to Control+0. Press twice quickly to virtualise.
Link‑ To only allow chat messages when pressing Control+1 through to Control+0 press control+F5.

Functionality has also been added to report:
The state of recording when ALT+R is pressed. This is a keystroke which enables or disables the recording.
Whether the recording has been paused or is resuming when ALT+P is pressed.
Whether the audio has been muted for all participants when ALT+A is pressed.

The controls for scheduling and creating a meeting should also be easier to understand.

 

Richard

"There's a nap for that." - an anonymous cat in a window in Portland, Oregon.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Kingsbury
Sent: Monday, April 27, 2020 5:26 AM
To: 'JAWS Main Discussion List' <main@jfw.groups.io>
Subject: Message Sent to Zoom Support on Meeting Entry/Exit Notifications

 

Hi all,

 

Below is a message I just sent to Zoom Tech Support. If you agree with my opinion, please take a little time to send them similar requests. It’s more effective if several people speak out.

 

Regards,

David

 

Hello,

 

I would like to report on a general problem, not specific to any meeting, and make some suggestions. I am blind and use the JAWS screen reader program. Like millions of other people, many blind people have increased their use of the invaluable Zoom platform to stay in touch and conduct business meetings in these challenging times.

 

As you know, when participants enter and leave meetings, it is announced. I assume visual participants see something on the screen. Screen reader users hear “John Smith has entered the meeting,” or “Sally Jones has left the meeting.” Because we are forced to hear this audio, it often seriously disrupts meetings, especially those with a large number of participants. Presenters who use screen readers are frequently interrupted and thrown off stride. Participants often have to ask presenters to repeat what they just said. It can even be awkward and embarrassing. Imagine yourself in a meeting conducted in a physical conference room. In the middle of a presentation, somebody suddenly blurts out “My name is John Smith and I am leaving the meeting.” He then gets up and walks out the door. Of course, everybody would be shocked at this outrageous behavior. A milder form of this can happen in Zoom meetings. To be perfectly frank, the main reason I leave meetings early is that I no longer think the discussion worth my time. But I don’t want to be forced to publicly proclaim it. One thing I recently figured out is to rename myself as a fake phone number. That way, when I leave nobody knows who I am. But I should not be compelled to resort to such devious behavior.

 

While there are ways that blind people can mute their screen reader program, that only works for those individuals who know the keystrokes. It does not help improve overall meeting quality for the other participants. And if I am a presenter, I may need to hear my screen reader program, so I must unmute it, causing me to hear this annoying verbiage again.

 

Giving participants and hosts the option to disable entry and exit notifications would greatly improve the Zoom meeting experience for screen reader users. I would suggest the following specific modifications to the Zoom app on the PC.

 

For participants:

  • In the Settings area accessed through the Home Tab, provide an option for individuals to mute their individual entry/exit notification.
  • Provide an additional option to mute such notifications for all participants.
  • In the Participants List area of the Meeting Controls window for meetings you are currently participating in, add a disable entry/exit notifications in the More options for individual participants dropdown.

 

For hosts:

  • In the meetings Tab of the PC app, when scheduling meetings, add an option to disable exit/entry notifications in the Advanced options dropdown.
  • In the Participants List area of the Meeting Controls window for meetings you are currently hosting, add a disable entry/exit notifications in the More options for All participants dropdown.

 

It would be advisable to make similar modifications in the appropriate places in the smartphone app.

 

 

Thank you for taking time to consider these ideas and hopefully implement them . I strongly believe that if You make these modifications in a future update, it will greatly improve the Zoom meeting experience for blind and visually impaired users of the Zoom Cloud platform.

 

Regards,

David Kingsbury

 


Carroll Center for the Blind Confidentiality Notice:  This email and any files transmitted with it are confidential and are intended solely for the use of the individual(s) addressed in the message above.  This communication may contain sensitive or confidential information.  If you are not an intended recipient dissemination, forwarding, printing or copying of this email is strictly prohibited.  If you received this email in error and the email contains private information, please contact the Carroll Center Compliance Line at 617-969-6200 x. 214.  If the email was sent to you in error but does not contain private information, please contact the sender and delete the email.


moderated Message Sent to Zoom Support on Meeting Entry/Exit Notifications

David Kingsbury
 

Hi all,

 

Below is a message I just sent to Zoom Tech Support. If you agree with my opinion, please take a little time to send them similar requests. It’s more effective if several people speak out.

 

Regards,

David

 

Hello,

 

I would like to report on a general problem, not specific to any meeting, and make some suggestions. I am blind and use the JAWS screen reader program. Like millions of other people, many blind people have increased their use of the invaluable Zoom platform to stay in touch and conduct business meetings in these challenging times.

 

As you know, when participants enter and leave meetings, it is announced. I assume visual participants see something on the screen. Screen reader users hear “John Smith has entered the meeting,” or “Sally Jones has left the meeting.” Because we are forced to hear this audio, it often seriously disrupts meetings, especially those with a large number of participants. Presenters who use screen readers are frequently interrupted and thrown off stride. Participants often have to ask presenters to repeat what they just said. It can even be awkward and embarrassing. Imagine yourself in a meeting conducted in a physical conference room. In the middle of a presentation, somebody suddenly blurts out “My name is John Smith and I am leaving the meeting.” He then gets up and walks out the door. Of course, everybody would be shocked at this outrageous behavior. A milder form of this can happen in Zoom meetings. To be perfectly frank, the main reason I leave meetings early is that I no longer think the discussion worth my time. But I don’t want to be forced to publicly proclaim it. One thing I recently figured out is to rename myself as a fake phone number. That way, when I leave nobody knows who I am. But I should not be compelled to resort to such devious behavior.

 

While there are ways that blind people can mute their screen reader program, that only works for those individuals who know the keystrokes. It does not help improve overall meeting quality for the other participants. And if I am a presenter, I may need to hear my screen reader program, so I must unmute it, causing me to hear this annoying verbiage again.

 

Giving participants and hosts the option to disable entry and exit notifications would greatly improve the Zoom meeting experience for screen reader users. I would suggest the following specific modifications to the Zoom app on the PC.

 

For participants:

  • In the Settings area accessed through the Home Tab, provide an option for individuals to mute their individual entry/exit notification.
  • Provide an additional option to mute such notifications for all participants.
  • In the Participants List area of the Meeting Controls window for meetings you are currently participating in, add a disable entry/exit notifications in the More options for individual participants dropdown.

 

For hosts:

  • In the meetings Tab of the PC app, when scheduling meetings, add an option to disable exit/entry notifications in the Advanced options dropdown.
  • In the Participants List area of the Meeting Controls window for meetings you are currently hosting, add a disable entry/exit notifications in the More options for All participants dropdown.

 

It would be advisable to make similar modifications in the appropriate places in the smartphone app.

 

 

Thank you for taking time to consider these ideas and hopefully implement them . I strongly believe that if You make these modifications in a future update, it will greatly improve the Zoom meeting experience for blind and visually impaired users of the Zoom Cloud platform.

 

Regards,

David Kingsbury

 


Carroll Center for the Blind Confidentiality Notice:  This email and any files transmitted with it are confidential and are intended solely for the use of the individual(s) addressed in the message above.  This communication may contain sensitive or confidential information.  If you are not an intended recipient dissemination, forwarding, printing or copying of this email is strictly prohibited.  If you received this email in error and the email contains private information, please contact the Carroll Center Compliance Line at 617-969-6200 x. 214.  If the email was sent to you in error but does not contain private information, please contact the sender and delete the email.


moderated Re: outlook express folder help

Mike B
 

Morning Jerry,
 
Here's a couple of settings to check.  First is your Status bar checked / turned on?  To check press, Alt + V, for the view menu, go to, Layout, press enter, now tab to, Status bar, if it's not checked press the spacebar to check it and tab to, Okay, and press enter to save / close.
 
Also go into Settings Center and check your Jaws verboscity settings.  All my items in Beginner highest are checked except these 3 items Control description, Smart help messages and Tool tip.
Take care.  Mike.  Sent from my iBarstool.
 *My body has absorbed so much soap and disinfectant lately that when I pee it cleans the toilet.

----- Original Message -----
Sent: Sunday, April 26, 2020 8:47 PM
Subject: outlook express folder help

I am now running jaws 2020, windows 7, and outlook express. Before I installed jaws 2020 and after i had my
e-mail download into outlook express I could tell how many messages in each folder as i scrolled down the list of folders. When I scroll down the folders now jaws is not telling me the number of messages in the folder. Can anyone help me to be able to get this ability to let me know the number of messages in my folders as I scroll down through the folders in outlook express. Thank you for your help with this problem.
 
Jerry\
  


moderated Re: outlook express folder help

Loy
 

I am a long time OE user andI can't remember ever having this ability at least in Windows 10, can't remember in Win 7, it has been a long time since I used Win 7. But you can easyly find out the number of emails in a folder by going to an email in the folder and it will tell you what number it is in the total number of emails in the folder. example 1 of 50.
 

Sent: Sunday, April 26, 2020 8:47 PM
Subject: outlook express folder help

I am now running jaws 2020, windows 7, and outlook express. Before I installed jaws 2020 and after i had my
e-mail download into outlook express I could tell how many messages in each folder as i scrolled down the list of folders. When I scroll down the folders now jaws is not telling me the number of messages in the folder. Can anyone help me to be able to get this ability to let me know the number of messages in my folders as I scroll down through the folders in outlook express. Thank you for your help with this problem.
 
Jerry\
  


moderated cisco

Marvin Hunkin
 

Hi. Just google cisco forums and you will find it.

Then create a new account or if you have one already.

Thanks.


moderated Re: jaws 2020 not starting correctly.

Dave Durber
 

Hello Andrew:

If he does that, he will also lose authorization for JAWS 18

Dave Durber

----- Original Message -----
From: "Andrew Summers via groups.io" <asummers112=yahoo.co.uk@groups.io>
To: <main@jfw.groups.io>
Sent: Sunday, April 26, 2020 11:44 AM
Subject: Re: jaws 2020 not starting correctly.


Hi Pat,
If you go to the JAWS window, and then press the menu bar and go to the
Utilities menu, you will find in there Explore Utilities Folder.
Press enter on that.
In there is an option to Remove JAWS Activation, press enter.
HTH

Andrew

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: 26 April 2020 08:56
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Dave,

Yes, i am on the last version of jaws 2018 which is all i am entitled to.
I did use the jaws import wizard to copy my shared settings.
I have a 90 day ilm key just to try out jaws 2020.
Jaws2020 and jaws2018 are now both authorized using the same 90 day key for
some reason.
With regards to settings etc, i uninstalled both, reinstalled both, removed
both again with all settings and shared components, reinstalled jaws2020,
but still the problem exists.
One peculiar thing though, i started up my computer yesterday from a
shutdown, and everything with jaws2020 worked fine.
I did the exact same thing just now, and the problem came back.
I am convinced at this stage, that it does have something to do with the new
"grace period" authorization function introduced in jaws 2019.
I think it is loading before it knows for certain whether or not you have a
valid key. Sometimes the check works, and sometimes it doesn't and jaws half
loads with no actual jaws window.
I also think, that it might have something to do with the ilm key, as this
is a very old type of authorization for a pc, as against the internet
activation method. However, i am not paying for an upgrade until i can get a
definite sort-out for this problem. As i said in another post, there is
always nvda, but i would rather stay with jaws.

Regards,

Pat


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Saturday 25 April 2020 10:13
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hello Pat:

Question 1: With JAWS 18, are you on the last upgrade for your current SMA?
Which is why you are using the temporary license for JAWS 2020, so you can
try its new and upgraded features?

Question 2: did you use the JAWS function, which copies the settings you set

in JAWS 18 to JAWS 2020?

Dave Durber

----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Saturday, April 25, 2020 8:40 AM
Subject: Re: jaws 2020 not starting correctly.


Hi Sieghard,

Thanks for that. I am actually in Ireland, but i will try this and see
what
response i get.
Do you have their skype number?

Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard
Weitzel
Sent: Saturday 25 April 2020 05:01
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Patrick, are you in the UK? What number do you call? I can see how an
email
could take several days to receive a reply, but if you call their regular
US
number (if you are in the UK an duse Skype you can even call their toll
free
number) you should get somebody on the line right away.
The regular number is +1 727-803-8600.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: Friday, April 24, 2020 10:55 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I too agree with bill.
I sent two emails about jaws 2020 not starting correctly, and got nothing
back but "thanks for your email".


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bill
White
Sent: Friday 24 April 2020 18:52
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Merv. I don't understand, then, why they didn't get back to me the
other
day, when I put in my callback number.

Bill White
billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Merv
Keck
Sent: Friday, April 24, 2020 10:48 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Vispero is not closed due to COVID-19. Everyone is working as usual. If
you
need technical, customer, or sales support call vispero as usual. Vispero
has not ever closed due to the virus. They are continuing to support their
customers as usual.
Merv


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, April 24, 2020 1:37 PM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Patrick. Even if JAWS starts before Windows starts, eventually you
should get to the desktop, as JAWS is made to start before many programs,
and after they load, JAWS still provides voicing, screen content and
navigation. If you wish, since Vispero is temporarily closed due to
COVID-19, you may give me a call at,

714-835-6295,
and I will stay on the phone with you to see what is happening.

I hope I may be able to help you.

Bill White
billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 8:56 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

Yes, latest version of windows 10 home edition with all necessary and
optional updates installed.
Checked yesterday, and there is no further updates needed.
Downloaded the latest version of jaws from freedom scientific and used it.
All apps in startup are turned off, apart from the necessary ones such as
the audio drivers etc that are actually necessary.
There is an application file for jaws set to "on". I set this to "off"
just
in case, but no difference.
Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Abraham
Sweiss
Sent: Friday 24 April 2020 16:38
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Is windows fully patched.
Are you installing the latest version of jaws. I think It is the March
release I believe.

Thanks,abraham

On Apr 24, 2020, at 11:12 AM, Patrick Murphy
<murphy.patrick42@...>
wrote:

I did this, but no results.
I disabled both start at logon screen and start for this user always
in
jaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option
changes for both versions. I cannot set 2018 to "never" and 2020 to
"always". No matter where i change it (20158 or 2020), it defaults to
the same thing in both versions. The only independant thing is "start
at the logon screen". This is different when set in both versions.


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Rick
Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The problem may be as I had. Both versions, 18 and 20 are fighting to
load at same time. Go into whatever version you do not want to load
and correct this and be sure the version you want to load is properly
set. Then I do believe this will be better...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I wasn't aware of this feature, but you could be right. Now that i
think
of
it, it started right after i installed the temporary authorization (90
days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks while
windows is loading, it could be a problem. When i stop and restart it,
it
is
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?

Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ann
Byrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

might that be the JAWS feature touted as new in either 2019 or 2020,
saying
that JAWS will speak before checking your authorization, so you don't
have to wait so long to hear that it is running. However, it doesn't
do
anything
till it makes internal checks and decides what context you are running
in.
So in my opinion it is a totally useless change which FS calls an
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,

I have tried all this, I tried to post a full message about
everything last night, but it was not approved. I think it was too big.
Regardless of what I do with jaws2020 (login screen etc), the first
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray or
not.
If you shut it down (insert+f4) and then restart it, everything is ok.
If you don't start it at the login screen, it still produces no window.
Pat


Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Mike B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

It sounds like J2020 is set to start on the log-in screen. If you're
saying that there's no Jaws window when you, Alt + tab, you probably
have J2020 running from the system tray. To find the settings for
both these items press, Insert + J, to open the Jaws context menu,
press the letter, O, to open, Options, and press the letter, B, to
open,
Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and
tab to Okay and press the spacebar when you're through in here. Now
tab 3 times or so to, Run Jaws from system tray, and uncheck this if
you want the Jaws window to be in the, Alt + Tab, order, then tab to
Okay and press enter to save / close.

Take care. Mike. Sent from my iBarstool.
*My body has absorbed so much soap and disinfectant lately that when
I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@...>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts,
there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat


Sent from my gmail account.


















































moderated Re: jaws 2020 not starting correctly.

Patrick Murphy
 

Hi Andrew,
i tried that.
in jaws 2018, it will let me reactivate using my full licence. it asks me
for my actual authorization number.
however, when i do this, jaws 2020 is not authorized, as i do not have a
valid internet licence for that.
this will eliminate the checking and validation of a proper licence, so the
problem goes away.
i know this, because when i first installed it, it was running in 40 minute
mode, and there was absolutely no problem.
once i installed the 90 day ilm key, it would not load the jaws window at
all after that.
as i said, i can quit and restart jaws 2020 and it works fine.
i think i am left with two options.
one, do as you say and reactivate my jaws 2018 with my old licence and run
jaws 2020 in 40 minute mode.
two, update to jaws 2020 altogether.
if then, the problem goes away, great. if not, i have just wasted the price
of an upgrade.
regards,
pat

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew
Summers via groups.io
Sent: Sunday 26 April 2020 16:15
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Pat,
Have you gone to the JAWS help and come down to License sub menu and then
pressed enter on Update Activation...
If not please try that!

Andrew

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: 26 April 2020 13:49
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Andrew,

There is no jaws window when jaws 2020 starts up. I have to exit it and
start it again in order to gain access to anything.
I tried your suggestion some time ago. The remove authorization option will
not remove the ilm key.
Pat


ent from my gmail account

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew
Summers via groups.io
Sent: Sunday 26 April 2020 11:44
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Pat,
If you go to the JAWS window, and then press the menu bar and go to the
Utilities menu, you will find in there Explore Utilities Folder.
Press enter on that.
In there is an option to Remove JAWS Activation, press enter.
HTH

Andrew

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick Murphy
Sent: 26 April 2020 08:56
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi Dave,

Yes, i am on the last version of jaws 2018 which is all i am entitled to.
I did use the jaws import wizard to copy my shared settings.
I have a 90 day ilm key just to try out jaws 2020.
Jaws2020 and jaws2018 are now both authorized using the same 90 day key for
some reason.
With regards to settings etc, i uninstalled both, reinstalled both, removed
both again with all settings and shared components, reinstalled jaws2020,
but still the problem exists.
One peculiar thing though, i started up my computer yesterday from a
shutdown, and everything with jaws2020 worked fine.
I did the exact same thing just now, and the problem came back.
I am convinced at this stage, that it does have something to do with the new
"grace period" authorization function introduced in jaws 2019.
I think it is loading before it knows for certain whether or not you have a
valid key. Sometimes the check works, and sometimes it doesn't and jaws half
loads with no actual jaws window.
I also think, that it might have something to do with the ilm key, as this
is a very old type of authorization for a pc, as against the internet
activation method. However, i am not paying for an upgrade until i can get a
definite sort-out for this problem. As i said in another post, there is
always nvda, but i would rather stay with jaws.

Regards,

Pat


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave
Durber
Sent: Saturday 25 April 2020 10:13
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hello Pat:

Question 1: With JAWS 18, are you on the last upgrade for your current SMA?
Which is why you are using the temporary license for JAWS 2020, so you can
try its new and upgraded features?

Question 2: did you use the JAWS function, which copies the settings you set

in JAWS 18 to JAWS 2020?

Dave Durber

----- Original Message -----
From: "Patrick Murphy" <murphy.patrick42@...>
To: <main@jfw.groups.io>
Sent: Saturday, April 25, 2020 8:40 AM
Subject: Re: jaws 2020 not starting correctly.


Hi Sieghard,

Thanks for that. I am actually in Ireland, but i will try this and see
what response i get.
Do you have their skype number?

Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Sieghard Weitzel
Sent: Saturday 25 April 2020 05:01
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Patrick, are you in the UK? What number do you call? I can see how an
email could take several days to receive a reply, but if you call
their regular US number (if you are in the UK an duse Skype you can
even call their toll free
number) you should get somebody on the line right away.
The regular number is +1 727-803-8600.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:55 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I too agree with bill.
I sent two emails about jaws 2020 not starting correctly, and got
nothing back but "thanks for your email".


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bill
White
Sent: Friday 24 April 2020 18:52
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Merv. I don't understand, then, why they didn't get back to me the
other day, when I put in my callback number.

Bill White
billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Merv
Keck
Sent: Friday, April 24, 2020 10:48 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Vispero is not closed due to COVID-19. Everyone is working as usual.
If you need technical, customer, or sales support call vispero as
usual. Vispero has not ever closed due to the virus. They are
continuing to support their customers as usual.
Merv


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, April 24, 2020 1:37 PM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi, Patrick. Even if JAWS starts before Windows starts, eventually you
should get to the desktop, as JAWS is made to start before many
programs, and after they load, JAWS still provides voicing, screen
content and navigation. If you wish, since Vispero is temporarily
closed due to COVID-19, you may give me a call at,

714-835-6295,
and I will stay on the phone with you to see what is happening.

I hope I may be able to help you.

Bill White
billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Patrick Murphy
Sent: Friday, April 24, 2020 8:56 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

Yes, latest version of windows 10 home edition with all necessary and
optional updates installed.
Checked yesterday, and there is no further updates needed.
Downloaded the latest version of jaws from freedom scientific and used it.
All apps in startup are turned off, apart from the necessary ones such
as the audio drivers etc that are actually necessary.
There is an application file for jaws set to "on". I set this to "off"
just
in case, but no difference.
Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Abraham Sweiss
Sent: Friday 24 April 2020 16:38
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Is windows fully patched.
Are you installing the latest version of jaws. I think It is the March
release I believe.

Thanks,abraham

On Apr 24, 2020, at 11:12 AM, Patrick Murphy
<murphy.patrick42@...>
wrote:

I did this, but no results.
I disabled both start at logon screen and start for this user always
in
jaws
2018.
I then set them for jaws 2020.
Only one should load.
However, i did notice one peculiar thing.
When i set either of them to "always start for this user", the option
changes for both versions. I cannot set 2018 to "never" and 2020 to
"always". No matter where i change it (20158 or 2020), it defaults to
the same thing in both versions. The only independant thing is "start
at the logon screen". This is different when set in both versions.


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Rick Mladek
Sent: Friday 24 April 2020 16:07
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

The problem may be as I had. Both versions, 18 and 20 are fighting to
load at same time. Go into whatever version you do not want to load
and correct this and be sure the version you want to load is properly
set. Then I do believe this will be better...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Patrick
Murphy
Sent: Friday, April 24, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

Hi,

I wasn't aware of this feature, but you could be right. Now that i
think
of
it, it started right after i installed the temporary authorization
(90
days)
that i was given to try it out.
That could explain why 2018 works and 2020 doesn't. If it checks
while windows is loading, it could be a problem. When i stop and
restart it, it
is
fine, but then windows is fully up at that time.
Any way to disable/check/change this or something?

Pat


Sent from my gmail account.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ann
Byrne
Sent: Friday 24 April 2020 14:34
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

might that be the JAWS feature touted as new in either 2019 or 2020,
saying
that JAWS will speak before checking your authorization, so you don't
have to wait so long to hear that it is running. However, it doesn't
do
anything
till it makes internal checks and decides what context you are
running in.
So in my opinion it is a totally useless change which FS calls an
improvement.
At 07:59 AM 4/24/2020, you wrote:
Hi Mike,

I have tried all this, I tried to post a full message about
everything last night, but it was not approved. I think it was too big.
Regardless of what I do with jaws2020 (login screen etc), the first
time it starts up, there is no window to go to.
Insert+j brings you nowhere whether it is running from system tray
Insert+or
not.
If you shut it down (insert+f4) and then restart it, everything is ok.
If you don't start it at the login screen, it still produces no window.
Pat


Sent from my gmail account.

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Mike B
Sent: Friday 24 April 2020 13:37
To: main@jfw.groups.io
Subject: Re: jaws 2020 not starting correctly.

It sounds like J2020 is set to start on the log-in screen. If
you're saying that there's no Jaws window when you, Alt + tab, you
probably have J2020 running from the system tray. To find the
settings for both these items press, Insert + J, to open the Jaws
context menu, press the letter, O, to open, Options, and press the
letter, B, to open,
Basic.
Now tab to Automatically start Jaws...
button and press the spacebar to find your Jaws start settings and
tab to Okay and press the spacebar when you're through in here. Now
tab 3 times or so to, Run Jaws from system tray, and uncheck this if
you want the Jaws window to be in the, Alt + Tab, order, then tab to
Okay and press enter to save / close.

Take care. Mike. Sent from my iBarstool.
*My body has absorbed so much soap and disinfectant lately that
when I pee it cleans the toilet.
----- Original Message -----
From: <mailto:murphy.patrick42@...>Patrick Murphy
To: <mailto:main@jfw.groups.io>main@jfw.groups.io
Sent: Friday, April 24, 2020 2:37 AM
Subject: jaws 2020 not starting correctly.

Hi,

I am new to this group, so i hope i am doing this right.
I have jaws2018 and 2020. 2018 works fine, but when 2020 starts,
there is no jaws window.
It seems to be starting before windows 10 has loaded.
I uninstalled and reinstalled it, but there was no change.

Any ideas?

Regards,

Pat


Sent from my gmail account.










































moderated Re: Docusign

Zel Iscel
 

When was that, John.
I tested it a year ago and it wasn't very good but they'v'e improved it since then.

image001.jpg

Zel Iscel
Disability Specialist
Inclusive World
Mobile: 0413813885
Email: zel@...

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John Covici
Sent: Saturday, 25 April 2020 1:18 PM
To: main@jfw.groups.io
Subject: Re: Docusign

I was never able to use docusign unassisted, it wanted me to draw the signature and in my case it did not have a screen reader mode anywhere I saw.

On Sat, 25 Apr 2020 01:13:37 -0400,
Zel Iscel wrote:

[1 <text/plain; us-ascii (quoted-printable)>] Docusign works very
well for me. You can download the document, read it and then sign each page that needs signing, but signatures are done via the internet. So, you can read your docs in Adobe Acrobat and then sign through your internet browser.
I use Docusign with Brave and Google Chrome and both work well with it.

Cheers
Zel


image001.jpg

Zel Iscel
Disability Specialist
Inclusive World
Mobile: 0413813885
Email: zel@...<mailto:zel@...>

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richele
Pennock
Sent: Saturday, 25 April 2020 2:10 AM
To: main@jfw.groups.io
Subject: Docusign

Hello there,
We are looking at using Docusign. Does anyone have any experience to know if this is accessible with screen reader software? Thank you!




[2 <text/html; us-ascii (quoted-printable)>]
--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici wb2una
covici@...


moderated Re: outlook express folder help

Mike B
 

This is very hard to give you an answer!  Only because in even more drastic fashion Outlook Express doesn't work the same across the board since Jaws 16.  J16 was the last version to have Jaws scripts and labeling graphics and things like this doesn't work the same on different computers.  What I'm so clumsylysaying is if I sent you the files I've labeled, and you put them in your J2020 ENU folder they won't work the same for you as they do for me.
 
Make sure that you run Outlook Express maximized and make sure have the Graphics in Settings Center or quick settings is set to, Labeled.
 
Contact me off list if you would like to talk about this further.
 
Take care.  Mike.  Sent from my iBarstool.
 *My body has absorbed so much soap and disinfectant lately that when I pee it cleans the toilet.

----- Original Message -----
Sent: Sunday, April 26, 2020 8:47 PM
Subject: outlook express folder help

I am now running jaws 2020, windows 7, and outlook express. Before I installed jaws 2020 and after i had my
e-mail download into outlook express I could tell how many messages in each folder as i scrolled down the list of folders. When I scroll down the folders now jaws is not telling me the number of messages in the folder. Can anyone help me to be able to get this ability to let me know the number of messages in my folders as I scroll down through the folders in outlook express. Thank you for your help with this problem.
 
Jerry\
  


moderated outlook express folder help

Jerry hathaway
 

I am now running jaws 2020, windows 7, and outlook express. Before I installed jaws 2020 and after i had my
e-mail download into outlook express I could tell how many messages in each folder as i scrolled down the list of folders. When I scroll down the folders now jaws is not telling me the number of messages in the folder. Can anyone help me to be able to get this ability to let me know the number of messages in my folders as I scroll down through the folders in outlook express. Thank you for your help with this problem.
 
Jerry\
  


moderated Re: while web browsing Google Chrome toolbar randomly showing up in a virtual view

Adrian Spratt
 

Sometimes the Chrome menu appears instead of a fresh page. Escape gets rid of it.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of ann
Sent: Sunday, April 26, 2020 10:15 PM
To: main@jfw.groups.io
Subject: while web browsing Google Chrome toolbar randomly showing up in a virtual view

HI folks,


This is so weird and more annoying. Sometimes, it seems as if my Google Chrome browser toolbar buttons are all showing up in a virtual view. The only way I can get out of this view is to refresh the site, then it goes away... most of the time. I'm using the latest JFW 2020 and latest Chrome, but this has been going on since JFW2019.


I'm gonna play around with the new Edge browser and see if the same thing happens there.


Anyone have any thoughts?


~Ann