Date   

moderated Re: from a baffled one drive user

Stan Holdeman
 

Thanks for the tips, you guys. But where do I find One Drive settings?

 

Stan

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Sunday, February 7, 2021 3:18 PM
To: main@jfw.groups.io
Subject: Re: from a baffled one drive user

 

The entire purpose of OneDrive just as is the case with Dropbox is to upload all your files to the cloud so you can access them from multiple devices.

Whether all your files are also stored as a local copy on your computer depends on a setting in OneDrive. If you go to OneDrive Settings and to the "Settings" tab, you find the following after about 5 tabs:

 

Files On-Demand, Save space and download files as you use them

 

This I sa checkbox, if it is checked the files on demand setting is turned on which means files are kept in the cloud until you use them. I prefer to have a complete copy of all my files on my laptop as well as on my work computer so I uncheck this setting and this means all files are downloaded to the computer and then are kept in sync, e.g. if I add a file on my laptop and then go to work, this file will also be synced/downloaded to my work computer. If I open a particular file like an Excel spreadsheet and make changes at work and I then go home and open the file on my laptop these changes will be refelected there. It's basiclaly like using Gmail with IMAP or Outlook.com with Exchange where all your email is kept on the server, but also synced to each device where you set up the account. The nice thing with such cloud services is that if I keep all my documents in OneDrive, i.e. if I change the location of the Documents folder from c:\users\Your User Account\Documents to c:\users\your user account\OneDrive\Documents and I buy a new computer, all I have to do is sign in with my Microsoft Id when I set up the new computer and all the documents then appear, I think the Files on demand settings is the default, however, so I would have to uncheck this on a new computer if I want the files to download there as well.

You can also change the location of the Pictures folder and under the Backup tab in OneDrive settings you can also enable your desktop and while this may not be new, you can actually enable backing up your Documents and Pictures folder there so you probably wouldn't even have to change the location any more.

 

 

 

Best regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Stan Holdeman
Sent: Sunday, February 7, 2021 11:29 AM
To: JFW list (main@jfw.groups.io) <main@jfw.groups.io>
Subject: from a baffled one drive user

 

Hello listers: I have a one drive account. I have a one drive folder on my hard drive with lots of other folders and files within it. So are the contents of my one drive folder on my  computer, in the cloud or both? How does one tell?It is all very cloudy to me.

 

Stan

 


moderated Re: How to close a popup in Google Chrome?

Richard Turner
 

If escape doesn't do it, tab around to see if there is a close button.
control."+w and control+f4 close the active window.


Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in deep space, that I really wish I'd listened to what my mother told me when I was young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

On Feb 7, 2021, at 5:10 PM, Ann Byrne <annakb@sbcglobal.net> wrote:

I have a screenful of informational popups. I thought ctrl-w or ctrl-f4 would close one at a time, but it closes the whole stinkin application instead.

How do I get rid of the cute little popups?

Thx,
Ann






moderated How to close a popup in Google Chrome?

Ann Byrne
 

I have a screenful of informational popups. I thought ctrl-w or ctrl-f4 would close one at a time, but it closes the whole stinkin application instead.

How do I get rid of the cute little popups?

Thx,
Ann


moderated A thank you letter.

Ron Kolesar
 

Just wanted to say thanks for those who tried to help me out today.

Now, the only issue I’m having is that for some strange reason, I can’t get the sound scheme that I want to play to go off for new mail notification.

I even have the M.S. Tech Support operator stumpted as well to why the sound effect wave file that I have chochen won’t go off as well.

Many thanks once again.

Ron KR3DOG


moderated First letter navigation of bookmarks in the Edge and Brave browsers

Audiobookfan
 

How do I get into a tree view of bookmarks so I can perform first letter navigation and open/close subfolders with my arrow keys? I'd like to know this for both the Brave and Edge browsers.

Thanks,
Jeff


moderated Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

Jessica D <jldail13@...>
 

Hi,

Per Mike B’s very helpful instructions, I just completed an office repair, but guess what?

No luck.

So, what’s next?

 

Thanks,

 

Jessica

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 4:52 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

OK, then something with Jaws and the new 365 update are not getting along, but it still could be something extra loading that is bogging down your system.

Do you have the January JAWS update?

Best of luck,

 

Richard

 

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in deep space, that I really wish I'd listened to what my mother told me when I was young."

"Why, what did she tell you?"

"I don't know, I didn't listen."

-- Douglas Adams, The Hitchhiker's Guide To The Galaxy



On Feb 7, 2021, at 1:46 PM, Jessica D <jldail13@...> wrote:



Hi,

Thank you all for you assistance.

I just found out that I have 16GB of ram.

I should also say that my computer worked just fine before the latest office 365 update.

 

Thanks,

Jessica

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B
Sent: Sunday, February 7, 2021 4:31 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi Jessica,

 

Give the following a try:

Press, Windows key + R, to open the Run dialogue, and type, msinfo32 , and press ENTER.  Tab 1 time and down arrow through the list to find the RAM information
plus a lot more info about your computer.

 

Take care.  Mike.  Go Dodgers!
Sennt from my iBarstool.
 
From:
JM Casey
Type, msinfo32, into the Run dialogue, press enter and do the following:
When you run msinfo32, tab once from the initial "system summary" level of the tree view. There should be a whole list of specs there, which JAWS should
automatically read as you arrow up and down. You can even move by first letter navigation. There you will see "installed physical memory", "available memory",
"virtual memory", etc.

 

There is indeed a "memory" section under "hardware resources" too, but that doesn't list your available ram; instead it shows data about your installed
memory modules --  too technical for me at this time at any rate. The more basic information you need is just under the "system summary" level.
JM
 
From:
Brian Vogel
Settings, System, About Pane.  Under the Device specifications section there's an entry for Installed RAM.  Note added by Mike B., I needed to use the
Touch Cursor to find what Brian is talking about once I pressed enter on, About, and highlighted the Device Specifications button .

 

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  


Stay safe and take care.  Mike.

----- Original Message -----

From: Jessica D

Sent: Sunday, February 07, 2021 12:58 PM

Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

I’m not seeing an, “about” option.

When I open system information I see:

System summary, which contains:

Hardware resources

Components

Software environment

 

Which of those categories should I be looking under?

 

Thanks,

Jessica

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:46 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

To find out the RAM, tap the Windows key.

Type system in the edit box.

Hit enter and you should be on system Info.

Tab once or twice to a list of 14 items.

Arrow down to about.

Make sure it says selected.

Then tab until you hear Device specifications Copy Button‑

Press space to copy that info and then paste it somewhere.

 

That ounds like a great processor, but if you have 8 GB of RAM or less, that may be the problem.

To run both Windows 10 and Jaws, you should have 12 to 16 GB of RAM.

But, it could be just all the other garbage tha tis loading down your system on start up.

If computers for the Blind cannot help, then I  would call Microsoft Accessibility and get them to help you sort out what you can disable from loading at startup.

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:33 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

Here’s some of the info you requested.

 

Processor            Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz, 2701 MHz, 4 Core(s), 8 Logical Processor(s)

Where would I go, to see how much ram I have?

 

Thanks,

Jessica

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:25 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

What are the specs of the computer?

My impression is that they use lower end processors and RAM, so it could be it is being overloaded.

I’d remove anything you are not using, especially anything that loads on start-up.

If it is the issue of the processor and RAM, reinstalling Windows won’t help.

 

 

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:21 PM
To: main@jfw.groups.io
Subject: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

My computer, which I obtained from Computers for the blind, has a very weird issue, where as soon as I open outlook, Jaws2021 (latest build) quits talking, until I Alt+tab away from the window, and come back.

I tried a reinstall of jaws, to no avail.

I was working in edge earlier, and that was enough to get my fans going a very high speed.

This happens more often than it should.

 

I’m going to contact them tomorrow, to get permission from Computers for the blind, and if they say, “yes,” I’ll do a complete reinstall of windows.

The computer comes with programs I’ve never even used, & jaws is still being finicky even after a clean install of it.

Please advise on next steps, if you think a reimage is to drastic.

 

Thanks,

 

Jessica Dail

 

 


moderated Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

Richard Turner
 

OK, then something with Jaws and the new 365 update are not getting along, but it still could be something extra loading that is bogging down your system.
Do you have the January JAWS update?
Best of luck,


Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in deep space, that I really wish I'd listened to what my mother told me when I was young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

On Feb 7, 2021, at 1:46 PM, Jessica D <jldail13@...> wrote:



Hi,

Thank you all for you assistance.

I just found out that I have 16GB of ram.

I should also say that my computer worked just fine before the latest office 365 update.

 

Thanks,

Jessica

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B
Sent: Sunday, February 7, 2021 4:31 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi Jessica,

 

Give the following a try:

Press, Windows key + R, to open the Run dialogue, and type, msinfo32 , and press ENTER.  Tab 1 time and down arrow through the list to find the RAM information
plus a lot more info about your computer.

 

Take care.  Mike.  Go Dodgers!
Sennt from my iBarstool.
 
From:
JM Casey
Type, msinfo32, into the Run dialogue, press enter and do the following:
When you run msinfo32, tab once from the initial "system summary" level of the tree view. There should be a whole list of specs there, which JAWS should
automatically read as you arrow up and down. You can even move by first letter navigation. There you will see "installed physical memory", "available memory",
"virtual memory", etc.

 

There is indeed a "memory" section under "hardware resources" too, but that doesn't list your available ram; instead it shows data about your installed
memory modules --  too technical for me at this time at any rate. The more basic information you need is just under the "system summary" level.
JM
 
From:
Brian Vogel
Settings, System, About Pane.  Under the Device specifications section there's an entry for Installed RAM.  Note added by Mike B., I needed to use the
Touch Cursor to find what Brian is talking about once I pressed enter on, About, and highlighted the Device Specifications button .

 

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  


Stay safe and take care.  Mike.

----- Original Message -----

From: Jessica D

Sent: Sunday, February 07, 2021 12:58 PM

Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

I’m not seeing an, “about” option.

When I open system information I see:

System summary, which contains:

Hardware resources

Components

Software environment

 

Which of those categories should I be looking under?

 

Thanks,

Jessica

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:46 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

To find out the RAM, tap the Windows key.

Type system in the edit box.

Hit enter and you should be on system Info.

Tab once or twice to a list of 14 items.

Arrow down to about.

Make sure it says selected.

Then tab until you hear Device specifications Copy Button‑

Press space to copy that info and then paste it somewhere.

 

That ounds like a great processor, but if you have 8 GB of RAM or less, that may be the problem.

To run both Windows 10 and Jaws, you should have 12 to 16 GB of RAM.

But, it could be just all the other garbage tha tis loading down your system on start up.

If computers for the Blind cannot help, then I  would call Microsoft Accessibility and get them to help you sort out what you can disable from loading at startup.

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:33 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

Here’s some of the info you requested.

 

Processor            Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz, 2701 MHz, 4 Core(s), 8 Logical Processor(s)

Where would I go, to see how much ram I have?

 

Thanks,

Jessica

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:25 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

What are the specs of the computer?

My impression is that they use lower end processors and RAM, so it could be it is being overloaded.

I’d remove anything you are not using, especially anything that loads on start-up.

If it is the issue of the processor and RAM, reinstalling Windows won’t help.

 

 

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:21 PM
To: main@jfw.groups.io
Subject: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

My computer, which I obtained from Computers for the blind, has a very weird issue, where as soon as I open outlook, Jaws2021 (latest build) quits talking, until I Alt+tab away from the window, and come back.

I tried a reinstall of jaws, to no avail.

I was working in edge earlier, and that was enough to get my fans going a very high speed.

This happens more often than it should.

 

I’m going to contact them tomorrow, to get permission from Computers for the blind, and if they say, “yes,” I’ll do a complete reinstall of windows.

The computer comes with programs I’ve never even used, & jaws is still being finicky even after a clean install of it.

Please advise on next steps, if you think a reimage is to drastic.

 

Thanks,

 

Jessica Dail

 

 


moderated Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

Jessica D <jldail13@...>
 

Hi,

Thank you all for you assistance.

I just found out that I have 16GB of ram.

I should also say that my computer worked just fine before the latest office 365 update.

 

Thanks,

Jessica

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B
Sent: Sunday, February 7, 2021 4:31 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi Jessica,

 

Give the following a try:

Press, Windows key + R, to open the Run dialogue, and type, msinfo32 , and press ENTER.  Tab 1 time and down arrow through the list to find the RAM information
plus a lot more info about your computer.

 

Take care.  Mike.  Go Dodgers!
Sennt from my iBarstool.
 
From:
JM Casey
Type, msinfo32, into the Run dialogue, press enter and do the following:
When you run msinfo32, tab once from the initial "system summary" level of the tree view. There should be a whole list of specs there, which JAWS should
automatically read as you arrow up and down. You can even move by first letter navigation. There you will see "installed physical memory", "available memory",
"virtual memory", etc.

 

There is indeed a "memory" section under "hardware resources" too, but that doesn't list your available ram; instead it shows data about your installed
memory modules --  too technical for me at this time at any rate. The more basic information you need is just under the "system summary" level.
JM
 
From:
Brian Vogel
Settings, System, About Pane.  Under the Device specifications section there's an entry for Installed RAM.  Note added by Mike B., I needed to use the
Touch Cursor to find what Brian is talking about once I pressed enter on, About, and highlighted the Device Specifications button .

 

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  


Stay safe and take care.  Mike.

----- Original Message -----

From: Jessica D

Sent: Sunday, February 07, 2021 12:58 PM

Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

I’m not seeing an, “about” option.

When I open system information I see:

System summary, which contains:

Hardware resources

Components

Software environment

 

Which of those categories should I be looking under?

 

Thanks,

Jessica

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:46 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

To find out the RAM, tap the Windows key.

Type system in the edit box.

Hit enter and you should be on system Info.

Tab once or twice to a list of 14 items.

Arrow down to about.

Make sure it says selected.

Then tab until you hear Device specifications Copy Button‑

Press space to copy that info and then paste it somewhere.

 

That ounds like a great processor, but if you have 8 GB of RAM or less, that may be the problem.

To run both Windows 10 and Jaws, you should have 12 to 16 GB of RAM.

But, it could be just all the other garbage tha tis loading down your system on start up.

If computers for the Blind cannot help, then I  would call Microsoft Accessibility and get them to help you sort out what you can disable from loading at startup.

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:33 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

Here’s some of the info you requested.

 

Processor            Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz, 2701 MHz, 4 Core(s), 8 Logical Processor(s)

Where would I go, to see how much ram I have?

 

Thanks,

Jessica

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:25 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

What are the specs of the computer?

My impression is that they use lower end processors and RAM, so it could be it is being overloaded.

I’d remove anything you are not using, especially anything that loads on start-up.

If it is the issue of the processor and RAM, reinstalling Windows won’t help.

 

 

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:21 PM
To: main@jfw.groups.io
Subject: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

My computer, which I obtained from Computers for the blind, has a very weird issue, where as soon as I open outlook, Jaws2021 (latest build) quits talking, until I Alt+tab away from the window, and come back.

I tried a reinstall of jaws, to no avail.

I was working in edge earlier, and that was enough to get my fans going a very high speed.

This happens more often than it should.

 

I’m going to contact them tomorrow, to get permission from Computers for the blind, and if they say, “yes,” I’ll do a complete reinstall of windows.

The computer comes with programs I’ve never even used, & jaws is still being finicky even after a clean install of it.

Please advise on next steps, if you think a reimage is to drastic.

 

Thanks,

 

Jessica Dail

 

 


moderated Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

HH. Smith Jr.
 

Hi,

 

Of all the Microsoft apps, Outlook has always given me trouble. You can try to repair your office suite.

Go to program and features(Press Windows + R keys simultaneously to launch the Run box. Type appwiz. cpl and click OK to open Programs and Features.

Find your Microsoft app in the list and hit Shift F10 or application key

Arrow down to change and hit enter. The repair dialog box will appear.

Do the online repair, it is longer, but more thorough. HTH

 


moderated Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

Loy
 


Do this, type system info in search, enter, then you need to virtulize the window with insert plus alt, W. then you can arrow through the list and read it.

----- Original Message -----
From: Jessica D
Sent: Sunday, February 7, 2021 4:17 PM
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

Hi,

Neither one of those worked.

What’s the next step?

 

Thanks,

 

Jessica Dail

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 4:02 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Try hardware. If not there, try searching for RAM.

 

Richard

 

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in deep space, that I really wish I'd listened to what my mother told me when I was young."

"Why, what did she tell you?"

"I don't know, I didn't listen."

-- Douglas Adams, The Hitchhiker's Guide To The Galaxy



On Feb 7, 2021, at 12:58 PM, Jessica D <jldail13@...> wrote:



Hi,

I’m not seeing an, “about” option.

When I open system information I see:

System summary, which contains:

Hardware resources

Components

Software environment

 

Which of those categories should I be looking under?

 

Thanks,

Jessica

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:46 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

To find out the RAM, tap the Windows key.

Type system in the edit box.

Hit enter and you should be on system Info.

Tab once or twice to a list of 14 items.

Arrow down to about.

Make sure it says selected.

Then tab until you hear Device specifications Copy Button‑

Press space to copy that info and then paste it somewhere.

 

That ounds like a great processor, but if you have 8 GB of RAM or less, that may be the problem.

To run both Windows 10 and Jaws, you should have 12 to 16 GB of RAM.

But, it could be just all the other garbage tha tis loading down your system on start up.

If computers for the Blind cannot help, then I  would call Microsoft Accessibility and get them to help you sort out what you can disable from loading at startup.

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:33 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

Here’s some of the info you requested.

 

Processor            Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz, 2701 MHz, 4 Core(s), 8 Logical Processor(s)

Where would I go, to see how much ram I have?

 

Thanks,

Jessica

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:25 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

What are the specs of the computer?

My impression is that they use lower end processors and RAM, so it could be it is being overloaded.

I’d remove anything you are not using, especially anything that loads on start-up.

If it is the issue of the processor and RAM, reinstalling Windows won’t help.

 

 

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:21 PM
To: main@jfw.groups.io
Subject: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

My computer, which I obtained from Computers for the blind, has a very weird issue, where as soon as I open outlook, Jaws2021 (latest build) quits talking, until I Alt+tab away from the window, and come back.

I tried a reinstall of jaws, to no avail.

I was working in edge earlier, and that was enough to get my fans going a very high speed.

This happens more often than it should.

 

I’m going to contact them tomorrow, to get permission from Computers for the blind, and if they say, “yes,” I’ll do a complete reinstall of windows.

The computer comes with programs I’ve never even used, & jaws is still being finicky even after a clean install of it.

Please advise on next steps, if you think a reimage is to drastic.

 

Thanks,

 

Jessica Dail

 

 


moderated Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

Mike B.
 


Hi Jessica,
 
Give the following a try:
Press, Windows key + R, to open the Run dialogue, and type, msinfo32 , and press ENTER.  Tab 1 time and down arrow through the list to find the RAM information
plus a lot more info about your computer.
 
Take care.  Mike.  Go Dodgers!
Sennt from my iBarstool.
 
From:
JM Casey
Type, msinfo32, into the Run dialogue, press enter and do the following:
When you run msinfo32, tab once from the initial "system summary" level of the tree view. There should be a whole list of specs there, which JAWS should
automatically read as you arrow up and down. You can even move by first letter navigation. There you will see "installed physical memory", "available memory",
"virtual memory", etc.
 
There is indeed a "memory" section under "hardware resources" too, but that doesn't list your available ram; instead it shows data about your installed
memory modules --  too technical for me at this time at any rate. The more basic information you need is just under the "system summary" level.
JM
 
From:
Brian Vogel
Settings, System, About Pane.  Under the Device specifications section there's an entry for Installed RAM.  Note added by Mike B., I needed to use the
Touch Cursor to find what Brian is talking about once I pressed enter on, About, and highlighted the Device Specifications button .
 
Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

Stay safe and take care.  Mike.

----- Original Message -----
From: Jessica D
Sent: Sunday, February 07, 2021 12:58 PM
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

Hi,

I’m not seeing an, “about” option.

When I open system information I see:

System summary, which contains:

Hardware resources

Components

Software environment

 

Which of those categories should I be looking under?

 

Thanks,

Jessica

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:46 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

To find out the RAM, tap the Windows key.

Type system in the edit box.

Hit enter and you should be on system Info.

Tab once or twice to a list of 14 items.

Arrow down to about.

Make sure it says selected.

Then tab until you hear Device specifications Copy Button‑

Press space to copy that info and then paste it somewhere.

 

That ounds like a great processor, but if you have 8 GB of RAM or less, that may be the problem.

To run both Windows 10 and Jaws, you should have 12 to 16 GB of RAM.

But, it could be just all the other garbage tha tis loading down your system on start up.

If computers for the Blind cannot help, then I  would call Microsoft Accessibility and get them to help you sort out what you can disable from loading at startup.

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:33 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

Here’s some of the info you requested.

 

Processor            Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz, 2701 MHz, 4 Core(s), 8 Logical Processor(s)

Where would I go, to see how much ram I have?

 

Thanks,

Jessica

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:25 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

What are the specs of the computer?

My impression is that they use lower end processors and RAM, so it could be it is being overloaded.

I’d remove anything you are not using, especially anything that loads on start-up.

If it is the issue of the processor and RAM, reinstalling Windows won’t help.

 

 

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:21 PM
To: main@jfw.groups.io
Subject: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

My computer, which I obtained from Computers for the blind, has a very weird issue, where as soon as I open outlook, Jaws2021 (latest build) quits talking, until I Alt+tab away from the window, and come back.

I tried a reinstall of jaws, to no avail.

I was working in edge earlier, and that was enough to get my fans going a very high speed.

This happens more often than it should.

 

I’m going to contact them tomorrow, to get permission from Computers for the blind, and if they say, “yes,” I’ll do a complete reinstall of windows.

The computer comes with programs I’ve never even used, & jaws is still being finicky even after a clean install of it.

Please advise on next steps, if you think a reimage is to drastic.

 

Thanks,

 

Jessica Dail

 

 


moderated Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

Gerald Levy
 


If you purchased your computer from CFB, it probably has Belarc Advisor already installed.  Search for it and run it.  It will provide a complete hardware and software profile of your computer, which may be very helpful for troubleshooting your JAWS problem. If Belarc Advisor is not already installed, you can download it here:


https://www.belarc.com/products_belarc_advisor



Gerald



On 2/7/2021 3:58 PM, Jessica D wrote:

Hi,

I’m not seeing an, “about” option.

When I open system information I see:

System summary, which contains:

Hardware resources

Components

Software environment

 

Which of those categories should I be looking under?

 

Thanks,

Jessica

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:46 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

To find out the RAM, tap the Windows key.

Type system in the edit box.

Hit enter and you should be on system Info.

Tab once or twice to a list of 14 items.

Arrow down to about.

Make sure it says selected.

Then tab until you hear Device specifications Copy Button‑

Press space to copy that info and then paste it somewhere.

 

That ounds like a great processor, but if you have 8 GB of RAM or less, that may be the problem.

To run both Windows 10 and Jaws, you should have 12 to 16 GB of RAM.

But, it could be just all the other garbage tha tis loading down your system on start up.

If computers for the Blind cannot help, then I  would call Microsoft Accessibility and get them to help you sort out what you can disable from loading at startup.

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:33 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

Here’s some of the info you requested.

 

Processor            Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz, 2701 MHz, 4 Core(s), 8 Logical Processor(s)

Where would I go, to see how much ram I have?

 

Thanks,

Jessica

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:25 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

What are the specs of the computer?

My impression is that they use lower end processors and RAM, so it could be it is being overloaded.

I’d remove anything you are not using, especially anything that loads on start-up.

If it is the issue of the processor and RAM, reinstalling Windows won’t help.

 

 

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:21 PM
To: main@jfw.groups.io
Subject: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

My computer, which I obtained from Computers for the blind, has a very weird issue, where as soon as I open outlook, Jaws2021 (latest build) quits talking, until I Alt+tab away from the window, and come back.

I tried a reinstall of jaws, to no avail.

I was working in edge earlier, and that was enough to get my fans going a very high speed.

This happens more often than it should.

 

I’m going to contact them tomorrow, to get permission from Computers for the blind, and if they say, “yes,” I’ll do a complete reinstall of windows.

The computer comes with programs I’ve never even used, & jaws is still being finicky even after a clean install of it.

Please advise on next steps, if you think a reimage is to drastic.

 

Thanks,

 

Jessica Dail

 

 


moderated Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

Richard Turner
 

At this point, I'd call Microsoft accessibility. They are open today: 800-936-5900


Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in deep space, that I really wish I'd listened to what my mother told me when I was young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

On Feb 7, 2021, at 1:17 PM, Jessica D <jldail13@...> wrote:



Hi,

Neither one of those worked.

What’s the next step?

 

Thanks,

 

Jessica Dail

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 4:02 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Try hardware. If not there, try searching for RAM.

 

Richard

 

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in deep space, that I really wish I'd listened to what my mother told me when I was young."

"Why, what did she tell you?"

"I don't know, I didn't listen."

-- Douglas Adams, The Hitchhiker's Guide To The Galaxy



On Feb 7, 2021, at 12:58 PM, Jessica D <jldail13@...> wrote:



Hi,

I’m not seeing an, “about” option.

When I open system information I see:

System summary, which contains:

Hardware resources

Components

Software environment

 

Which of those categories should I be looking under?

 

Thanks,

Jessica

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:46 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

To find out the RAM, tap the Windows key.

Type system in the edit box.

Hit enter and you should be on system Info.

Tab once or twice to a list of 14 items.

Arrow down to about.

Make sure it says selected.

Then tab until you hear Device specifications Copy Button‑

Press space to copy that info and then paste it somewhere.

 

That ounds like a great processor, but if you have 8 GB of RAM or less, that may be the problem.

To run both Windows 10 and Jaws, you should have 12 to 16 GB of RAM.

But, it could be just all the other garbage tha tis loading down your system on start up.

If computers for the Blind cannot help, then I  would call Microsoft Accessibility and get them to help you sort out what you can disable from loading at startup.

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:33 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

Here’s some of the info you requested.

 

Processor            Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz, 2701 MHz, 4 Core(s), 8 Logical Processor(s)

Where would I go, to see how much ram I have?

 

Thanks,

Jessica

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:25 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

What are the specs of the computer?

My impression is that they use lower end processors and RAM, so it could be it is being overloaded.

I’d remove anything you are not using, especially anything that loads on start-up.

If it is the issue of the processor and RAM, reinstalling Windows won’t help.

 

 

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:21 PM
To: main@jfw.groups.io
Subject: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

My computer, which I obtained from Computers for the blind, has a very weird issue, where as soon as I open outlook, Jaws2021 (latest build) quits talking, until I Alt+tab away from the window, and come back.

I tried a reinstall of jaws, to no avail.

I was working in edge earlier, and that was enough to get my fans going a very high speed.

This happens more often than it should.

 

I’m going to contact them tomorrow, to get permission from Computers for the blind, and if they say, “yes,” I’ll do a complete reinstall of windows.

The computer comes with programs I’ve never even used, & jaws is still being finicky even after a clean install of it.

Please advise on next steps, if you think a reimage is to drastic.

 

Thanks,

 

Jessica Dail

 

 


moderated Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

Jessica D <jldail13@...>
 

Hi,

Neither one of those worked.

What’s the next step?

 

Thanks,

 

Jessica Dail

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 4:02 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Try hardware. If not there, try searching for RAM.

 

Richard

 

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in deep space, that I really wish I'd listened to what my mother told me when I was young."

"Why, what did she tell you?"

"I don't know, I didn't listen."

-- Douglas Adams, The Hitchhiker's Guide To The Galaxy



On Feb 7, 2021, at 12:58 PM, Jessica D <jldail13@...> wrote:



Hi,

I’m not seeing an, “about” option.

When I open system information I see:

System summary, which contains:

Hardware resources

Components

Software environment

 

Which of those categories should I be looking under?

 

Thanks,

Jessica

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:46 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

To find out the RAM, tap the Windows key.

Type system in the edit box.

Hit enter and you should be on system Info.

Tab once or twice to a list of 14 items.

Arrow down to about.

Make sure it says selected.

Then tab until you hear Device specifications Copy Button‑

Press space to copy that info and then paste it somewhere.

 

That ounds like a great processor, but if you have 8 GB of RAM or less, that may be the problem.

To run both Windows 10 and Jaws, you should have 12 to 16 GB of RAM.

But, it could be just all the other garbage tha tis loading down your system on start up.

If computers for the Blind cannot help, then I  would call Microsoft Accessibility and get them to help you sort out what you can disable from loading at startup.

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:33 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

Here’s some of the info you requested.

 

Processor            Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz, 2701 MHz, 4 Core(s), 8 Logical Processor(s)

Where would I go, to see how much ram I have?

 

Thanks,

Jessica

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:25 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

What are the specs of the computer?

My impression is that they use lower end processors and RAM, so it could be it is being overloaded.

I’d remove anything you are not using, especially anything that loads on start-up.

If it is the issue of the processor and RAM, reinstalling Windows won’t help.

 

 

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:21 PM
To: main@jfw.groups.io
Subject: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

My computer, which I obtained from Computers for the blind, has a very weird issue, where as soon as I open outlook, Jaws2021 (latest build) quits talking, until I Alt+tab away from the window, and come back.

I tried a reinstall of jaws, to no avail.

I was working in edge earlier, and that was enough to get my fans going a very high speed.

This happens more often than it should.

 

I’m going to contact them tomorrow, to get permission from Computers for the blind, and if they say, “yes,” I’ll do a complete reinstall of windows.

The computer comes with programs I’ve never even used, & jaws is still being finicky even after a clean install of it.

Please advise on next steps, if you think a reimage is to drastic.

 

Thanks,

 

Jessica Dail

 

 


moderated Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

Richard Turner
 

Try hardware. If not there, try searching for RAM.


Richard

"You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in deep space, that I really wish I'd listened to what my mother told me when I was young."
"Why, what did she tell you?"
"I don't know, I didn't listen."
-- Douglas Adams, The Hitchhiker's Guide To The Galaxy

On Feb 7, 2021, at 12:58 PM, Jessica D <jldail13@...> wrote:



Hi,

I’m not seeing an, “about” option.

When I open system information I see:

System summary, which contains:

Hardware resources

Components

Software environment

 

Which of those categories should I be looking under?

 

Thanks,

Jessica

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:46 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

To find out the RAM, tap the Windows key.

Type system in the edit box.

Hit enter and you should be on system Info.

Tab once or twice to a list of 14 items.

Arrow down to about.

Make sure it says selected.

Then tab until you hear Device specifications Copy Button‑

Press space to copy that info and then paste it somewhere.

 

That ounds like a great processor, but if you have 8 GB of RAM or less, that may be the problem.

To run both Windows 10 and Jaws, you should have 12 to 16 GB of RAM.

But, it could be just all the other garbage tha tis loading down your system on start up.

If computers for the Blind cannot help, then I  would call Microsoft Accessibility and get them to help you sort out what you can disable from loading at startup.

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:33 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

Here’s some of the info you requested.

 

Processor            Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz, 2701 MHz, 4 Core(s), 8 Logical Processor(s)

Where would I go, to see how much ram I have?

 

Thanks,

Jessica

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:25 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

What are the specs of the computer?

My impression is that they use lower end processors and RAM, so it could be it is being overloaded.

I’d remove anything you are not using, especially anything that loads on start-up.

If it is the issue of the processor and RAM, reinstalling Windows won’t help.

 

 

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:21 PM
To: main@jfw.groups.io
Subject: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

My computer, which I obtained from Computers for the blind, has a very weird issue, where as soon as I open outlook, Jaws2021 (latest build) quits talking, until I Alt+tab away from the window, and come back.

I tried a reinstall of jaws, to no avail.

I was working in edge earlier, and that was enough to get my fans going a very high speed.

This happens more often than it should.

 

I’m going to contact them tomorrow, to get permission from Computers for the blind, and if they say, “yes,” I’ll do a complete reinstall of windows.

The computer comes with programs I’ve never even used, & jaws is still being finicky even after a clean install of it.

Please advise on next steps, if you think a reimage is to drastic.

 

Thanks,

 

Jessica Dail

 

 


moderated Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

Jessica D <jldail13@...>
 

Hi,

I’m not seeing an, “about” option.

When I open system information I see:

System summary, which contains:

Hardware resources

Components

Software environment

 

Which of those categories should I be looking under?

 

Thanks,

Jessica

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:46 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

To find out the RAM, tap the Windows key.

Type system in the edit box.

Hit enter and you should be on system Info.

Tab once or twice to a list of 14 items.

Arrow down to about.

Make sure it says selected.

Then tab until you hear Device specifications Copy Button‑

Press space to copy that info and then paste it somewhere.

 

That ounds like a great processor, but if you have 8 GB of RAM or less, that may be the problem.

To run both Windows 10 and Jaws, you should have 12 to 16 GB of RAM.

But, it could be just all the other garbage tha tis loading down your system on start up.

If computers for the Blind cannot help, then I  would call Microsoft Accessibility and get them to help you sort out what you can disable from loading at startup.

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:33 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

Here’s some of the info you requested.

 

Processor            Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz, 2701 MHz, 4 Core(s), 8 Logical Processor(s)

Where would I go, to see how much ram I have?

 

Thanks,

Jessica

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:25 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

What are the specs of the computer?

My impression is that they use lower end processors and RAM, so it could be it is being overloaded.

I’d remove anything you are not using, especially anything that loads on start-up.

If it is the issue of the processor and RAM, reinstalling Windows won’t help.

 

 

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:21 PM
To: main@jfw.groups.io
Subject: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

My computer, which I obtained from Computers for the blind, has a very weird issue, where as soon as I open outlook, Jaws2021 (latest build) quits talking, until I Alt+tab away from the window, and come back.

I tried a reinstall of jaws, to no avail.

I was working in edge earlier, and that was enough to get my fans going a very high speed.

This happens more often than it should.

 

I’m going to contact them tomorrow, to get permission from Computers for the blind, and if they say, “yes,” I’ll do a complete reinstall of windows.

The computer comes with programs I’ve never even used, & jaws is still being finicky even after a clean install of it.

Please advise on next steps, if you think a reimage is to drastic.

 

Thanks,

 

Jessica Dail

 

 


moderated Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

Richard Turner
 

To find out the RAM, tap the Windows key.

Type system in the edit box.

Hit enter and you should be on system Info.

Tab once or twice to a list of 14 items.

Arrow down to about.

Make sure it says selected.

Then tab until you hear Device specifications Copy Button‑

Press space to copy that info and then paste it somewhere.

 

That ounds like a great processor, but if you have 8 GB of RAM or less, that may be the problem.

To run both Windows 10 and Jaws, you should have 12 to 16 GB of RAM.

But, it could be just all the other garbage tha tis loading down your system on start up.

If computers for the Blind cannot help, then I  would call Microsoft Accessibility and get them to help you sort out what you can disable from loading at startup.

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:33 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

Here’s some of the info you requested.

 

Processor            Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz, 2701 MHz, 4 Core(s), 8 Logical Processor(s)

Where would I go, to see how much ram I have?

 

Thanks,

Jessica

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:25 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

What are the specs of the computer?

My impression is that they use lower end processors and RAM, so it could be it is being overloaded.

I’d remove anything you are not using, especially anything that loads on start-up.

If it is the issue of the processor and RAM, reinstalling Windows won’t help.

 

 

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:21 PM
To: main@jfw.groups.io
Subject: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

My computer, which I obtained from Computers for the blind, has a very weird issue, where as soon as I open outlook, Jaws2021 (latest build) quits talking, until I Alt+tab away from the window, and come back.

I tried a reinstall of jaws, to no avail.

I was working in edge earlier, and that was enough to get my fans going a very high speed.

This happens more often than it should.

 

I’m going to contact them tomorrow, to get permission from Computers for the blind, and if they say, “yes,” I’ll do a complete reinstall of windows.

The computer comes with programs I’ve never even used, & jaws is still being finicky even after a clean install of it.

Please advise on next steps, if you think a reimage is to drastic.

 

Thanks,

 

Jessica Dail

 

 


moderated Re: from a baffled one drive user

Edward Green
 

Hi Stan,

If you do a say line with JAWS key+up arrow on a folder or file in your OneDrive folder, it will tell you whether the folder is in the cloud or on your device.

To make a folder available on your device or not, you can get to the option in the context menu with shift+f10 when on the relevant folder.

If you make a folder available on your device, by default all its sub-folders and files should be available too so it's best to make available the highest level folder you’ll need, hard drive space permitting obviously.

Cheers,

Ed

On 7 February 2021 19:28:55 "Stan Holdeman" <sholdeman@...> wrote:

Hello listers: I have a one drive account. I have a one drive folder on my hard drive with lots of other folders and files within it. So are the contents of my one drive folder on my  computer, in the cloud or both? How does one tell?It is all very cloudy to me.

 

Stan

 


moderated Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

Jessica D <jldail13@...>
 

Hi,

Here’s some of the info you requested.

 

Processor            Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz, 2701 MHz, 4 Core(s), 8 Logical Processor(s)

Where would I go, to see how much ram I have?

 

Thanks,

Jessica

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 7, 2021 3:25 PM
To: main@jfw.groups.io
Subject: Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

What are the specs of the computer?

My impression is that they use lower end processors and RAM, so it could be it is being overloaded.

I’d remove anything you are not using, especially anything that loads on start-up.

If it is the issue of the processor and RAM, reinstalling Windows won’t help.

 

 

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:21 PM
To: main@jfw.groups.io
Subject: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

My computer, which I obtained from Computers for the blind, has a very weird issue, where as soon as I open outlook, Jaws2021 (latest build) quits talking, until I Alt+tab away from the window, and come back.

I tried a reinstall of jaws, to no avail.

I was working in edge earlier, and that was enough to get my fans going a very high speed.

This happens more often than it should.

 

I’m going to contact them tomorrow, to get permission from Computers for the blind, and if they say, “yes,” I’ll do a complete reinstall of windows.

The computer comes with programs I’ve never even used, & jaws is still being finicky even after a clean install of it.

Please advise on next steps, if you think a reimage is to drastic.

 

Thanks,

 

Jessica Dail

 

 


moderated Re: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

Richard Turner
 

What are the specs of the computer?

My impression is that they use lower end processors and RAM, so it could be it is being overloaded.

I’d remove anything you are not using, especially anything that loads on start-up.

If it is the issue of the processor and RAM, reinstalling Windows won’t help.

 

 

 

Richard

 

Ralph's Observation:  It is a mistake to allow any mechanical object<>to realize that you are in a hurry.

 

 

My web site, www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jessica D
Sent: Sunday, February 7, 2021 12:21 PM
To: main@jfw.groups.io
Subject: ASSISTANCE NEEDED: MY COMPUTER QUITS TALKING IMMEDIATELY AFTER I OPEN OUTLOOK?

 

Hi,

My computer, which I obtained from Computers for the blind, has a very weird issue, where as soon as I open outlook, Jaws2021 (latest build) quits talking, until I Alt+tab away from the window, and come back.

I tried a reinstall of jaws, to no avail.

I was working in edge earlier, and that was enough to get my fans going a very high speed.

This happens more often than it should.

 

I’m going to contact them tomorrow, to get permission from Computers for the blind, and if they say, “yes,” I’ll do a complete reinstall of windows.

The computer comes with programs I’ve never even used, & jaws is still being finicky even after a clean install of it.

Please advise on next steps, if you think a reimage is to drastic.

 

Thanks,

 

Jessica Dail

 

 

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