Date   
moderated Re: Amazon checkout with JAWS 2020

netbat66
 

i don't find the checkout either the normal way arrowing or tabbing around the screen
i have to move to the top of the screen then use the windows control f keys to search for the checkout words. then i can do it. and this is with firefox.

-----Original Message-----
From: Shirley Tracy
Sent: Sunday, February 23, 2020 4:16 PM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020



That’s the problem: I don’t find the checkout button. Pressing B gives me nothing. And I get a message telling me there is an error with my order and to check back later. That’s mostly with Firefox. With Internet Explorer, I have some trouble but can generally put it through—but I’m concerned about how much longer we will be able to use IE. I can’t figure out what’s going on and did call the accessibility phone number, but they can’t figure out what’s happening. I just wanted to know if any of you are having the same problem.



Thanks. I just placed a large order, and this time it went through after two tries. Success!

Cheerfully,

Shirley





Shirley Tracy





From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 6:29 PM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020





Hi Shirley,



Don’t you have your address and credit card information saved? When I am in my cart I just use “b” for buttons and it takes me directly to the “Proceed to Checkout” button.

Once I activate it, all my information is there, shipping address, the card I have used last time and literally all that is left to do is to again use the button quick nav key until I get to “Place your order”, I press enter and that’s it, a few seconds later I get the thank-you for shopping at Amazon message and seconds later my email dings with the order confirmation email. In my opinion Amazon has made an art of quick online checkout. You may want to look at enabling one-click checkout.

Of course if I want to select a different address or credit card I have to do this before I click “Place my order”.



If you have an Amazon Echo speaker you can also set up voice purchasing. I just tried this, I had 5 items in my cart, but a few of them I just put in there for later so I activated the “Save for Later” button.

After I had only the 2 items in my cart which I wanted now I asked my Echo Dot “What’s in my cart”. It told me I had 2 items and what they were, then I told it to “Place my order”. I was prompted for my voice code which I previously set up in the Alexa app (you can add this or disable it), after I spoke my 4-digit code Alexa said “I placed your order”, of course it used my default shipping address and credit card, it also told me the total and that was it.





Best regards,

Sieghard





From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 2:47 PM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020





I don’t use the accessible site. It doesn’t have everything the main site has. But I’m finding it harder to check out once I find what I want. But I can still muddle through. Just takes me longer than it used to.





Shirley Tracy





From: The Wolf
Sent: Sunday, February 23, 2020 3:27 PM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020





agree

I use the main site myself just purchased something actually several items with out any issues using the main site





On 2/23/2020 11:39 AM, Adrian Spratt wrote:



Whether or not this has changed, we don’t want to encourage websites to create separate accessible versions. They will invariably lag the main website.





From: main@jfw.groups.io mailto:main@jfw.groups.io On Behalf Of The Wolf
Sent: Sunday, February 23, 2020 11:29 AM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020





on the accessible site as far as I can tell you don't get access to the markit place and the part of the shopping where you can get items from other cellars

has this changed?



On 2/23/2020 8:42 AM, Richard Turner wrote:



Its not you.

Amazon is broken, and has been for a couple of months.

You might try their accessibility site: www.amazon.com/access

But no promises there.



On their site they have a customer service toll free number, I’d call that as well.









Richard



🖖 Live long and prosper





Check out my web site at: www.turner42.com







From: main@jfw.groups.io mailto:main@jfw.groups.io On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020





Has the Amazon checkout become more complicated or is it just me?



When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?



Thanks.



Shirley

moderated Re: Amazon checkout with JAWS 2020

Shirley Tracy
 

I’ve never used Chrome. Is there any kind of tutorial? I could probably figure it out, but would like a little help.

 

Shirley

 

Shirley Tracy

 

From: Adrian Spratt
Sent: Sunday, February 23, 2020 11:01 AM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

Amazon checkout works fine with Chrome. Not broken at all.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 23, 2020 10:42 AM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

Its not you.

Amazon is broken, and has been for a couple of months.

You might try their accessibility site: www.amazon.com/access

But no promises there.

 

On their site they have a customer service toll free number, I’d call that as well.

 

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at: www.turner42.com

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

 

Has the Amazon checkout become more complicated or is it just me?

 

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

 

Thanks.

 

Shirley

 

 

moderated Re: Amazon checkout with JAWS 2020

Shirley Tracy
 

That’s the problem: I don’t find the checkout button. Pressing B gives me nothing. And I get a message telling me there is an error with my order and to check back later. That’s mostly with Firefox. With Internet Explorer, I have some trouble but can generally put it through—but I’m concerned about how much longer we will be able to use IE. I can’t figure out what’s going on and did call the accessibility phone number, but they can’t figure out what’s happening. I just wanted to know if any of you are having the same problem.

Thanks. I just placed a large order, and this time it went through after two tries. Success!

Cheerfully,

Shirley

 

 

Shirley Tracy

 

From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 6:29 PM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

Hi Shirley,

 

Don’t you have your address and credit card information saved? When I am in my cart I just use “b” for buttons and it takes me directly to the “Proceed to Checkout” button.

Once I activate it, all my information is there, shipping address, the card I have used last time and literally all that is left to do is to again use the button quick nav key until I get to “Place your order”, I press enter and that’s it, a few seconds later I get the thank-you for shopping at Amazon message and seconds later my email dings with the order confirmation email. In my opinion Amazon has made an art of quick online checkout. You may want to look at enabling one-click checkout.

Of course if I want to select a different address or credit card I have to do this before I click “Place my order”.

 

If you have an Amazon Echo speaker you can also set up voice purchasing. I just tried this, I had 5 items in my cart, but a few of them I just put in there for later so I activated the “Save for Later” button.

After I had only the 2 items in my cart which I wanted now I asked my Echo Dot “What’s in my cart”. It told me I had 2 items and what they were, then I told it to “Place my order”. I was prompted for my voice code which I previously set up in the Alexa app (you can add this or disable it), after I spoke my 4-digit code Alexa said “I placed your order”, of course it used my default shipping address and credit card, it also told me the total and that was it.

 

 

Best regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 2:47 PM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

I don’t use the accessible site. It doesn’t have everything the main site has. But I’m finding it harder to check out once I find what I want. But I can still muddle through. Just takes me longer than it used to.

 

 

Shirley Tracy

 

From: The Wolf
Sent: Sunday, February 23, 2020 3:27 PM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

agree

I use the main site myself just purchased something actually several items with out any issues using the main site

 

On 2/23/2020 11:39 AM, Adrian Spratt wrote:

Whether or not this has changed, we don’t want to encourage websites to create separate accessible versions. They will invariably lag the main website.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of The Wolf
Sent: Sunday, February 23, 2020 11:29 AM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

on the accessible site as far as I can tell you don't get access to the markit place and the part of the shopping where you can get items from other cellars

has this changed?

On 2/23/2020 8:42 AM, Richard Turner wrote:

Its not you.

Amazon is broken, and has been for a couple of months.

You might try their accessibility site: www.amazon.com/access

But no promises there.

 

On their site they have a customer service toll free number, I’d call that as well.

 

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at: www.turner42.com

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

 

Has the Amazon checkout become more complicated or is it just me?

 

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

 

Thanks.

 

Shirley

 

 

 

moderated Re: Amazon checkout with JAWS 2020

 

Hi Shirley,

 

Don’t you have your address and credit card information saved? When I am in my cart I just use “b” for buttons and it takes me directly to the “Proceed to Checkout” button.

Once I activate it, all my information is there, shipping address, the card I have used last time and literally all that is left to do is to again use the button quick nav key until I get to “Place your order”, I press enter and that’s it, a few seconds later I get the thank-you for shopping at Amazon message and seconds later my email dings with the order confirmation email. In my opinion Amazon has made an art of quick online checkout. You may want to look at enabling one-click checkout.

Of course if I want to select a different address or credit card I have to do this before I click “Place my order”.

 

If you have an Amazon Echo speaker you can also set up voice purchasing. I just tried this, I had 5 items in my cart, but a few of them I just put in there for later so I activated the “Save for Later” button.

After I had only the 2 items in my cart which I wanted now I asked my Echo Dot “What’s in my cart”. It told me I had 2 items and what they were, then I told it to “Place my order”. I was prompted for my voice code which I previously set up in the Alexa app (you can add this or disable it), after I spoke my 4-digit code Alexa said “I placed your order”, of course it used my default shipping address and credit card, it also told me the total and that was it.

 

 

Best regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 2:47 PM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

I don’t use the accessible site. It doesn’t have everything the main site has. But I’m finding it harder to check out once I find what I want. But I can still muddle through. Just takes me longer than it used to.

 

 

Shirley Tracy

 

From: The Wolf
Sent: Sunday, February 23, 2020 3:27 PM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

agree

I use the main site myself just purchased something actually several items with out any issues using the main site

 

On 2/23/2020 11:39 AM, Adrian Spratt wrote:

Whether or not this has changed, we don’t want to encourage websites to create separate accessible versions. They will invariably lag the main website.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of The Wolf
Sent: Sunday, February 23, 2020 11:29 AM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

on the accessible site as far as I can tell you don't get access to the markit place and the part of the shopping where you can get items from other cellars

has this changed?

On 2/23/2020 8:42 AM, Richard Turner wrote:

Its not you.

Amazon is broken, and has been for a couple of months.

You might try their accessibility site: www.amazon.com/access

But no promises there.

 

On their site they have a customer service toll free number, I’d call that as well.

 

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at: www.turner42.com

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

 

Has the Amazon checkout become more complicated or is it just me?

 

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

 

Thanks.

 

Shirley

 

 

moderated Re: Amazon checkout with JAWS 2020

CJ &AA MAY
 

I can just about manage Amazon on my PC but it is far simpler when using my iPhone.

Alison

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: 23 February 2020 22:47
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

I don’t use the accessible site. It doesn’t have everything the main site has. But I’m finding it harder to check out once I find what I want. But I can still muddle through. Just takes me longer than it used to.

 

 

Shirley Tracy

 

From: The Wolf
Sent: Sunday, February 23, 2020 3:27 PM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

agree

I use the main site myself just purchased something actually several items with out any issues using the main site

 

On 2/23/2020 11:39 AM, Adrian Spratt wrote:

Whether or not this has changed, we don’t want to encourage websites to create separate accessible versions. They will invariably lag the main website.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of The Wolf
Sent: Sunday, February 23, 2020 11:29 AM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

on the accessible site as far as I can tell you don't get access to the markit place and the part of the shopping where you can get items from other cellars

has this changed?

On 2/23/2020 8:42 AM, Richard Turner wrote:

Its not you.

Amazon is broken, and has been for a couple of months.

You might try their accessibility site: www.amazon.com/access

But no promises there.

 

On their site they have a customer service toll free number, I’d call that as well.

 

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at: www.turner42.com

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

 

Has the Amazon checkout become more complicated or is it just me?

 

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

 

Thanks.

 

Shirley

 

 

moderated Re: Amazon checkout with JAWS 2020

Shirley Tracy
 

I don’t use the accessible site. It doesn’t have everything the main site has. But I’m finding it harder to check out once I find what I want. But I can still muddle through. Just takes me longer than it used to.

 

 

Shirley Tracy

 

From: The Wolf
Sent: Sunday, February 23, 2020 3:27 PM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

agree

I use the main site myself just purchased something actually several items with out any issues using the main site

 

On 2/23/2020 11:39 AM, Adrian Spratt wrote:

Whether or not this has changed, we don’t want to encourage websites to create separate accessible versions. They will invariably lag the main website.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of The Wolf
Sent: Sunday, February 23, 2020 11:29 AM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

on the accessible site as far as I can tell you don't get access to the markit place and the part of the shopping where you can get items from other cellars

has this changed?

On 2/23/2020 8:42 AM, Richard Turner wrote:

Its not you.

Amazon is broken, and has been for a couple of months.

You might try their accessibility site: www.amazon.com/access

But no promises there.

 

On their site they have a customer service toll free number, I’d call that as well.

 

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at: www.turner42.com

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

 

Has the Amazon checkout become more complicated or is it just me?

 

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

 

Thanks.

 

Shirley

 

 

moderated Re: Alt F4 Frozen

 

Don,

 

There is no chance  you would disconnect the wrong device if you just follow the cable which comes from the keyboard.

But, as Mike said, you can plug in as many USB keyboards as you want (or have ports), they will all work.

If your keyboard is 12 years old I would not even fart around and spend a lot of time trouble shooting, just buy a new one. You don’t have to buy a $160 US mechanical keyboard, just get a decent Logitech wired keyboard or, if you want to go wireless, get something like the Logitech MK540 or MK710, both should be easy to find on Amazon or at stores like Best Buy, Target or Walmart.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B
Sent: Sunday, February 23, 2020 11:03 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

 

Hi Don,

 

If you have a USB keyboard you can plug it in without unplugging your current keyboard with no problems.  You probably have a USB port on the front of your computer, maybe behind a little door, that you can use just to test it out.


Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----

From: Don Walls

Sent: Sunday, February 23, 2020 10:56 AM

Subject: Re: Alt F4 Frozen

 

I haven't tried the old keyboard - a bit afraid of disconnecting the wrong
bit!  Yes, feeble, I know.  The keyboard I'm using must be at least 12 years
old because I believe I had it with my previous computer.  I'm hoping I can
grab a sighted friend tomorrow to see what happens while the friend can see
what's on the screen.

I appreciate your information about keyboards and will keep it in mind if I
need to buy a new one.

Have a good day.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Hi Don,

So you are saying when you tried the old keyboard the letter L was sticking,
but Alt + F4 and other keyboard shortcuts with function keys like Jaws Key +
F12 for the time and so on worked?
If that is the case then you may simply need a new keyboard. How old is the
keyboard you are using and was it just what I call a "cheap" mainstream
wired keyboard like the ones you can buy for $20 or was it a more expensive
mechanical keyboard?
In my experience the cheap keyboards which often come with a computer will
only last a couple of years before they start to do weird things and even
the better Logitech wireless keyboards like the MK510/540 or even more
expensive MK710 (those "MK" models are mouse/keyboard combos) have a limited
life span.
At home I use a Logitech K780 which is quite nice, but at work I have
actually gone back to mostly high-end wired mechanical keyboards, in this
case I decided on the keyboards from the company "Das Keyboard" and the
model I have is the "Professional 4". They are made from aluminum with
Cherry MX Blue switches and a fantastic built quality, each keyboard also
has 2 USB 3.0 ports on the back, but they also are $220 Canadian, I think in
the US they go for around $150 or $160 and at least last Black Friday I
didn't even see them on sale. I only bought them less than a year ago and I
guess I'll see if they indeed will pay for themselves by lasting 6 or more
years because typically before I bought Logitech wireless keyboards where I
could probably buy 3 for the price of one of these Das Keyboard models, but
I would have to replace them every 2 years or so.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Sunday, February 23, 2020 10:00 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Sieghard, I appreciate all of the responses I've had.  I don't know the
model of my keyboard and, when I tried to check the original emails around
its purchase, I couldn't find the information.  I'm using Windows 10 and
JAWS 17 (soon to be updated to JAWS 2020).  I don't have a sighted person
handy just now but oculd try an old keyboard which was okay except for the
letter l sticking.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 9:47 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Hi Don,

If none of the function keys work I think it's time to look more closely at
your keyboard.
Do you know the make and model?
Would you have another keyboard around you could plug in and try? I suspect
that your keyboard either has a button or switch to disable the function
keys and you accidently pushed it or it is defective in some other way.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Saturday, February 22, 2020 9:53 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm using a desktop computer.  Last night I could use JAWS key plus F12 to
get time as usual.  Now I've tried that plus other key combinations with the
JAWS key and none of them works.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Saturday, February 22, 2020 7:59 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I was asking because some keyboards have a switch or button which locks the
function keys and yet others like the Logitech K780 require you to press
also the FN key along with any other key combination, e.g. without Logitech
Options software installed where you can tell the function keys to behave
normally, you would have to press FN + Alt + F4.
Another question I would have is whether this is on a laptop or a desktop?
If it's on a laptop, does Alt + F4 work if you use the laptop's keyboard?
Lastly, are other function key shortcuts working, e.g. Jaws Key + F7 to pull
up a list of links on a website or even just Jaws Key + F10 for a list of
open applications or Jaws Key + F11 to speak the time?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 11:07 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm not sure what model of keyboard I have.  It has a number pad, if that's
what you're asking.

Don


-----Original Message-----
From: Sieghard Weitzel
Sent: Friday, February 21, 2020 9:54 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

What kind of keyboard do you have?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 9:19 PM
To: main@jfw.groups.io
Subject: Alt F4 Frozen

Yesterday a friend helped me fill in the province of British Columbia's
speculation tax form online.  He ran into a snag, so started again with a
fresh format and we sent the completed form off.  I could not close the
first form but shut down the computer.  I don't know if it's related, but
since then I cannot close Word files or emails.  I can open and read them
and move them, but I can't close them.  If I'm in my email list, I can use
Alt tab to get out of an open email, then delete or move it, but the open
email is still there.  I assume that somehow I've frozen the Alt F4
function.  My only resort is to shut down the computer.  When I start it up
again, emails I've deleted both from In and Deleted folders reappear.  Any
thoughts?

I'm using Windows 10 and JAWS 17, though I plan to purchase JAWS 2020 in a
few weeks.

I'd appreciate any help.

Don


























moderated Re: Amazon checkout with JAWS 2020

 

agree

I use the main site myself just purchased something actually several items with out any issues using the main site


On 2/23/2020 11:39 AM, Adrian Spratt wrote:

Whether or not this has changed, we don’t want to encourage websites to create separate accessible versions. They will invariably lag the main website.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of The Wolf
Sent: Sunday, February 23, 2020 11:29 AM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

on the accessible site as far as I can tell you don't get access to the markit place and the part of the shopping where you can get items from other cellars

has this changed?

On 2/23/2020 8:42 AM, Richard Turner wrote:

Its not you.

Amazon is broken, and has been for a couple of months.

You might try their accessibility site: www.amazon.com/access

But no promises there.

 

On their site they have a customer service toll free number, I’d call that as well.

 

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at: www.turner42.com

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

 

Has the Amazon checkout become more complicated or is it just me?

 

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

 

Thanks.

 

Shirley

 

moderated Re: Alt F4 Frozen

John Covici
 

Get an account for Aira and they can look at your screen or even
teamviewer into your computer.

On Sun, 23 Feb 2020 13:56:45 -0500,
Don Walls wrote:

I haven't tried the old keyboard - a bit afraid of disconnecting
the wrong bit! Yes, feeble, I know. The keyboard I'm using must
be at least 12 years old because I believe I had it with my
previous computer. I'm hoping I can grab a sighted friend
tomorrow to see what happens while the friend can see what's on
the screen.

I appreciate your information about keyboards and will keep it in
mind if I need to buy a new one.

Have a good day.

Don

-----Original Message----- From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Hi Don,

So you are saying when you tried the old keyboard the letter L
was sticking, but Alt + F4 and other keyboard shortcuts with
function keys like Jaws Key + F12 for the time and so on worked?
If that is the case then you may simply need a new keyboard. How
old is the keyboard you are using and was it just what I call a
"cheap" mainstream wired keyboard like the ones you can buy for
$20 or was it a more expensive mechanical keyboard?
In my experience the cheap keyboards which often come with a
computer will only last a couple of years before they start to do
weird things and even the better Logitech wireless keyboards like
the MK510/540 or even more expensive MK710 (those "MK" models are
mouse/keyboard combos) have a limited life span.
At home I use a Logitech K780 which is quite nice, but at work I
have actually gone back to mostly high-end wired mechanical
keyboards, in this case I decided on the keyboards from the
company "Das Keyboard" and the model I have is the "Professional
4". They are made from aluminum with Cherry MX Blue switches and
a fantastic built quality, each keyboard also has 2 USB 3.0 ports
on the back, but they also are $220 Canadian, I think in the US
they go for around $150 or $160 and at least last Black Friday I
didn't even see them on sale. I only bought them less than a year
ago and I guess I'll see if they indeed will pay for themselves
by lasting 6 or more years because typically before I bought
Logitech wireless keyboards where I could probably buy 3 for the
price of one of these Das Keyboard models, but I would have to
replace them every 2 years or so.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Sunday, February 23, 2020 10:00 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Sieghard, I appreciate all of the responses I've had. I don't
know the model of my keyboard and, when I tried to check the
original emails around its purchase, I couldn't find the
information. I'm using Windows 10 and JAWS 17 (soon to be
updated to JAWS 2020). I don't have a sighted person handy just
now but oculd try an old keyboard which was okay except for the
letter l sticking.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 9:47 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Hi Don,

If none of the function keys work I think it's time to look more
closely at your keyboard.
Do you know the make and model?
Would you have another keyboard around you could plug in and try?
I suspect that your keyboard either has a button or switch to
disable the function keys and you accidently pushed it or it is
defective in some other way.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Saturday, February 22, 2020 9:53 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm using a desktop computer. Last night I could use JAWS key
plus F12 to get time as usual. Now I've tried that plus other
key combinations with the JAWS key and none of them works.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Saturday, February 22, 2020 7:59 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I was asking because some keyboards have a switch or button which
locks the function keys and yet others like the Logitech K780
require you to press also the FN key along with any other key
combination, e.g. without Logitech Options software installed
where you can tell the function keys to behave normally, you
would have to press FN + Alt + F4.
Another question I would have is whether this is on a laptop or a desktop?
If it's on a laptop, does Alt + F4 work if you use the laptop's keyboard?
Lastly, are other function key shortcuts working, e.g. Jaws Key +
F7 to pull up a list of links on a website or even just Jaws Key
+ F10 for a list of open applications or Jaws Key + F11 to speak
the time?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 11:07 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm not sure what model of keyboard I have. It has a number pad,
if that's what you're asking.

Don


-----Original Message-----
From: Sieghard Weitzel
Sent: Friday, February 21, 2020 9:54 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

What kind of keyboard do you have?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 9:19 PM
To: main@jfw.groups.io
Subject: Alt F4 Frozen

Yesterday a friend helped me fill in the province of British
Columbia's speculation tax form online. He ran into a snag, so
started again with a fresh format and we sent the completed form
off. I could not close the first form but shut down the
computer. I don't know if it's related, but since then I cannot
close Word files or emails. I can open and read them and move
them, but I can't close them. If I'm in my email list, I can use
Alt tab to get out of an open email, then delete or move it, but
the open email is still there. I assume that somehow I've frozen
the Alt F4 function. My only resort is to shut down the
computer. When I start it up again, emails I've deleted both
from In and Deleted folders reappear. Any thoughts?

I'm using Windows 10 and JAWS 17, though I plan to purchase JAWS
2020 in a few weeks.

I'd appreciate any help.

Don



























--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici wb2una
covici@...

moderated Re: Alt F4 Frozen

Mike B
 


Yes, I'll be setting up shop there a little later!  LOL  LOL 

Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----
From: Don Walls
Sent: Sunday, February 23, 2020 11:22 AM
Subject: Re: Alt F4 Frozen

Helpful suggestion, Mike.  By the way, I like the idea of your iBarstool!
 
Don
 
From: Mike B
Sent: Sunday, February 23, 2020 11:03 AM
Subject: Re: Alt F4 Frozen
 
Hi Don,
 
If you have a USB keyboard you can plug it in without unplugging your current keyboard with no problems.  You probably have a USB port on the front of your computer, maybe behind a little door, that you can use just to test it out.

Take care.  Mike.  Sent from my iBarstool.
----- Original Message -----
From: Don Walls
To: main@jfw.groups.io
Sent: Sunday, February 23, 2020 10:56 AM
Subject: Re: Alt F4 Frozen
 
I haven't tried the old keyboard - a bit afraid of disconnecting the wrong
bit!  Yes, feeble, I know.  The keyboard I'm using must be at least 12 years
old because I believe I had it with my previous computer.  I'm hoping I can
grab a sighted friend tomorrow to see what happens while the friend can see
what's on the screen.

I appreciate your information about keyboards and will keep it in mind if I
need to buy a new one.

Have a good day.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Hi Don,

So you are saying when you tried the old keyboard the letter L was sticking,
but Alt + F4 and other keyboard shortcuts with function keys like Jaws Key +
F12 for the time and so on worked?
If that is the case then you may simply need a new keyboard. How old is the
keyboard you are using and was it just what I call a "cheap" mainstream
wired keyboard like the ones you can buy for $20 or was it a more expensive
mechanical keyboard?
In my experience the cheap keyboards which often come with a computer will
only last a couple of years before they start to do weird things and even
the better Logitech wireless keyboards like the MK510/540 or even more
expensive MK710 (those "MK" models are mouse/keyboard combos) have a limited
life span.
At home I use a Logitech K780 which is quite nice, but at work I have
actually gone back to mostly high-end wired mechanical keyboards, in this
case I decided on the keyboards from the company "Das Keyboard" and the
model I have is the "Professional 4". They are made from aluminum with
Cherry MX Blue switches and a fantastic built quality, each keyboard also
has 2 USB 3.0 ports on the back, but they also are $220 Canadian, I think in
the US they go for around $150 or $160 and at least last Black Friday I
didn't even see them on sale. I only bought them less than a year ago and I
guess I'll see if they indeed will pay for themselves by lasting 6 or more
years because typically before I bought Logitech wireless keyboards where I
could probably buy 3 for the price of one of these Das Keyboard models, but
I would have to replace them every 2 years or so.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Sunday, February 23, 2020 10:00 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Sieghard, I appreciate all of the responses I've had.  I don't know the
model of my keyboard and, when I tried to check the original emails around
its purchase, I couldn't find the information.  I'm using Windows 10 and
JAWS 17 (soon to be updated to JAWS 2020).  I don't have a sighted person
handy just now but oculd try an old keyboard which was okay except for the
letter l sticking.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 9:47 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Hi Don,

If none of the function keys work I think it's time to look more closely at
your keyboard.
Do you know the make and model?
Would you have another keyboard around you could plug in and try? I suspect
that your keyboard either has a button or switch to disable the function
keys and you accidently pushed it or it is defective in some other way.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Saturday, February 22, 2020 9:53 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm using a desktop computer.  Last night I could use JAWS key plus F12 to
get time as usual.  Now I've tried that plus other key combinations with the
JAWS key and none of them works.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Saturday, February 22, 2020 7:59 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I was asking because some keyboards have a switch or button which locks the
function keys and yet others like the Logitech K780 require you to press
also the FN key along with any other key combination, e.g. without Logitech
Options software installed where you can tell the function keys to behave
normally, you would have to press FN + Alt + F4.
Another question I would have is whether this is on a laptop or a desktop?
If it's on a laptop, does Alt + F4 work if you use the laptop's keyboard?
Lastly, are other function key shortcuts working, e.g. Jaws Key + F7 to pull
up a list of links on a website or even just Jaws Key + F10 for a list of
open applications or Jaws Key + F11 to speak the time?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 11:07 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm not sure what model of keyboard I have.  It has a number pad, if that's
what you're asking.

Don


-----Original Message-----
From: Sieghard Weitzel
Sent: Friday, February 21, 2020 9:54 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

What kind of keyboard do you have?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 9:19 PM
To: main@jfw.groups.io
Subject: Alt F4 Frozen

Yesterday a friend helped me fill in the province of British Columbia's
speculation tax form online.  He ran into a snag, so started again with a
fresh format and we sent the completed form off.  I could not close the
first form but shut down the computer.  I don't know if it's related, but
since then I cannot close Word files or emails.  I can open and read them
and move them, but I can't close them.  If I'm in my email list, I can use
Alt tab to get out of an open email, then delete or move it, but the open
email is still there.  I assume that somehow I've frozen the Alt F4
function.  My only resort is to shut down the computer.  When I start it up
again, emails I've deleted both from In and Deleted folders reappear.  Any
thoughts?

I'm using Windows 10 and JAWS 17, though I plan to purchase JAWS 2020 in a
few weeks.

I'd appreciate any help.

Don



























moderated Re: Alt F4 Frozen

Don Walls
 

Helpful suggestion, Mike.  By the way, I like the idea of your iBarstool!
 
Don
 

From: Mike B
Sent: Sunday, February 23, 2020 11:03 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen
 
Hi Don,
 
If you have a USB keyboard you can plug it in without unplugging your current keyboard with no problems.  You probably have a USB port on the front of your computer, maybe behind a little door, that you can use just to test it out.

Take care.  Mike.  Sent from my iBarstool.
----- Original Message -----
From: Don Walls
To: main@jfw.groups.io
Sent: Sunday, February 23, 2020 10:56 AM
Subject: Re: Alt F4 Frozen
 
I haven't tried the old keyboard - a bit afraid of disconnecting the wrong
bit!  Yes, feeble, I know.  The keyboard I'm using must be at least 12 years
old because I believe I had it with my previous computer.  I'm hoping I can
grab a sighted friend tomorrow to see what happens while the friend can see
what's on the screen.

I appreciate your information about keyboards and will keep it in mind if I
need to buy a new one.

Have a good day.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Hi Don,

So you are saying when you tried the old keyboard the letter L was sticking,
but Alt + F4 and other keyboard shortcuts with function keys like Jaws Key +
F12 for the time and so on worked?
If that is the case then you may simply need a new keyboard. How old is the
keyboard you are using and was it just what I call a "cheap" mainstream
wired keyboard like the ones you can buy for $20 or was it a more expensive
mechanical keyboard?
In my experience the cheap keyboards which often come with a computer will
only last a couple of years before they start to do weird things and even
the better Logitech wireless keyboards like the MK510/540 or even more
expensive MK710 (those "MK" models are mouse/keyboard combos) have a limited
life span.
At home I use a Logitech K780 which is quite nice, but at work I have
actually gone back to mostly high-end wired mechanical keyboards, in this
case I decided on the keyboards from the company "Das Keyboard" and the
model I have is the "Professional 4". They are made from aluminum with
Cherry MX Blue switches and a fantastic built quality, each keyboard also
has 2 USB 3.0 ports on the back, but they also are $220 Canadian, I think in
the US they go for around $150 or $160 and at least last Black Friday I
didn't even see them on sale. I only bought them less than a year ago and I
guess I'll see if they indeed will pay for themselves by lasting 6 or more
years because typically before I bought Logitech wireless keyboards where I
could probably buy 3 for the price of one of these Das Keyboard models, but
I would have to replace them every 2 years or so.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Sunday, February 23, 2020 10:00 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Sieghard, I appreciate all of the responses I've had.  I don't know the
model of my keyboard and, when I tried to check the original emails around
its purchase, I couldn't find the information.  I'm using Windows 10 and
JAWS 17 (soon to be updated to JAWS 2020).  I don't have a sighted person
handy just now but oculd try an old keyboard which was okay except for the
letter l sticking.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 9:47 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Hi Don,

If none of the function keys work I think it's time to look more closely at
your keyboard.
Do you know the make and model?
Would you have another keyboard around you could plug in and try? I suspect
that your keyboard either has a button or switch to disable the function
keys and you accidently pushed it or it is defective in some other way.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Saturday, February 22, 2020 9:53 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm using a desktop computer.  Last night I could use JAWS key plus F12 to
get time as usual.  Now I've tried that plus other key combinations with the
JAWS key and none of them works.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Saturday, February 22, 2020 7:59 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I was asking because some keyboards have a switch or button which locks the
function keys and yet others like the Logitech K780 require you to press
also the FN key along with any other key combination, e.g. without Logitech
Options software installed where you can tell the function keys to behave
normally, you would have to press FN + Alt + F4.
Another question I would have is whether this is on a laptop or a desktop?
If it's on a laptop, does Alt + F4 work if you use the laptop's keyboard?
Lastly, are other function key shortcuts working, e.g. Jaws Key + F7 to pull
up a list of links on a website or even just Jaws Key + F10 for a list of
open applications or Jaws Key + F11 to speak the time?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 11:07 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm not sure what model of keyboard I have.  It has a number pad, if that's
what you're asking.

Don


-----Original Message-----
From: Sieghard Weitzel
Sent: Friday, February 21, 2020 9:54 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

What kind of keyboard do you have?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 9:19 PM
To: main@jfw.groups.io
Subject: Alt F4 Frozen

Yesterday a friend helped me fill in the province of British Columbia's
speculation tax form online.  He ran into a snag, so started again with a
fresh format and we sent the completed form off.  I could not close the
first form but shut down the computer.  I don't know if it's related, but
since then I cannot close Word files or emails.  I can open and read them
and move them, but I can't close them.  If I'm in my email list, I can use
Alt tab to get out of an open email, then delete or move it, but the open
email is still there.  I assume that somehow I've frozen the Alt F4
function.  My only resort is to shut down the computer.  When I start it up
again, emails I've deleted both from In and Deleted folders reappear.  Any
thoughts?

I'm using Windows 10 and JAWS 17, though I plan to purchase JAWS 2020 in a
few weeks.

I'd appreciate any help.

Don



























moderated Re: Alt F4 Frozen

Mike B
 


Hi Don,
 
If you have a USB keyboard you can plug it in without unplugging your current keyboard with no problems.  You probably have a USB port on the front of your computer, maybe behind a little door, that you can use just to test it out.

Take care.  Mike.  Sent from my iBarstool.

----- Original Message -----
From: Don Walls
Sent: Sunday, February 23, 2020 10:56 AM
Subject: Re: Alt F4 Frozen

I haven't tried the old keyboard - a bit afraid of disconnecting the wrong
bit!  Yes, feeble, I know.  The keyboard I'm using must be at least 12 years
old because I believe I had it with my previous computer.  I'm hoping I can
grab a sighted friend tomorrow to see what happens while the friend can see
what's on the screen.

I appreciate your information about keyboards and will keep it in mind if I
need to buy a new one.

Have a good day.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Hi Don,

So you are saying when you tried the old keyboard the letter L was sticking,
but Alt + F4 and other keyboard shortcuts with function keys like Jaws Key +
F12 for the time and so on worked?
If that is the case then you may simply need a new keyboard. How old is the
keyboard you are using and was it just what I call a "cheap" mainstream
wired keyboard like the ones you can buy for $20 or was it a more expensive
mechanical keyboard?
In my experience the cheap keyboards which often come with a computer will
only last a couple of years before they start to do weird things and even
the better Logitech wireless keyboards like the MK510/540 or even more
expensive MK710 (those "MK" models are mouse/keyboard combos) have a limited
life span.
At home I use a Logitech K780 which is quite nice, but at work I have
actually gone back to mostly high-end wired mechanical keyboards, in this
case I decided on the keyboards from the company "Das Keyboard" and the
model I have is the "Professional 4". They are made from aluminum with
Cherry MX Blue switches and a fantastic built quality, each keyboard also
has 2 USB 3.0 ports on the back, but they also are $220 Canadian, I think in
the US they go for around $150 or $160 and at least last Black Friday I
didn't even see them on sale. I only bought them less than a year ago and I
guess I'll see if they indeed will pay for themselves by lasting 6 or more
years because typically before I bought Logitech wireless keyboards where I
could probably buy 3 for the price of one of these Das Keyboard models, but
I would have to replace them every 2 years or so.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Sunday, February 23, 2020 10:00 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Sieghard, I appreciate all of the responses I've had.  I don't know the
model of my keyboard and, when I tried to check the original emails around
its purchase, I couldn't find the information.  I'm using Windows 10 and
JAWS 17 (soon to be updated to JAWS 2020).  I don't have a sighted person
handy just now but oculd try an old keyboard which was okay except for the
letter l sticking.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 9:47 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Hi Don,

If none of the function keys work I think it's time to look more closely at
your keyboard.
Do you know the make and model?
Would you have another keyboard around you could plug in and try? I suspect
that your keyboard either has a button or switch to disable the function
keys and you accidently pushed it or it is defective in some other way.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Saturday, February 22, 2020 9:53 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm using a desktop computer.  Last night I could use JAWS key plus F12 to
get time as usual.  Now I've tried that plus other key combinations with the
JAWS key and none of them works.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Saturday, February 22, 2020 7:59 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I was asking because some keyboards have a switch or button which locks the
function keys and yet others like the Logitech K780 require you to press
also the FN key along with any other key combination, e.g. without Logitech
Options software installed where you can tell the function keys to behave
normally, you would have to press FN + Alt + F4.
Another question I would have is whether this is on a laptop or a desktop?
If it's on a laptop, does Alt + F4 work if you use the laptop's keyboard?
Lastly, are other function key shortcuts working, e.g. Jaws Key + F7 to pull
up a list of links on a website or even just Jaws Key + F10 for a list of
open applications or Jaws Key + F11 to speak the time?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 11:07 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm not sure what model of keyboard I have.  It has a number pad, if that's
what you're asking.

Don


-----Original Message-----
From: Sieghard Weitzel
Sent: Friday, February 21, 2020 9:54 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

What kind of keyboard do you have?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 9:19 PM
To: main@jfw.groups.io
Subject: Alt F4 Frozen

Yesterday a friend helped me fill in the province of British Columbia's
speculation tax form online.  He ran into a snag, so started again with a
fresh format and we sent the completed form off.  I could not close the
first form but shut down the computer.  I don't know if it's related, but
since then I cannot close Word files or emails.  I can open and read them
and move them, but I can't close them.  If I'm in my email list, I can use
Alt tab to get out of an open email, then delete or move it, but the open
email is still there.  I assume that somehow I've frozen the Alt F4
function.  My only resort is to shut down the computer.  When I start it up
again, emails I've deleted both from In and Deleted folders reappear.  Any
thoughts?

I'm using Windows 10 and JAWS 17, though I plan to purchase JAWS 2020 in a
few weeks.

I'd appreciate any help.

Don



























moderated Re: Alt F4 Frozen

Don Walls
 

I haven't tried the old keyboard - a bit afraid of disconnecting the wrong bit! Yes, feeble, I know. The keyboard I'm using must be at least 12 years old because I believe I had it with my previous computer. I'm hoping I can grab a sighted friend tomorrow to see what happens while the friend can see what's on the screen.

I appreciate your information about keyboards and will keep it in mind if I need to buy a new one.

Have a good day.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Hi Don,

So you are saying when you tried the old keyboard the letter L was sticking, but Alt + F4 and other keyboard shortcuts with function keys like Jaws Key + F12 for the time and so on worked?
If that is the case then you may simply need a new keyboard. How old is the keyboard you are using and was it just what I call a "cheap" mainstream wired keyboard like the ones you can buy for $20 or was it a more expensive mechanical keyboard?
In my experience the cheap keyboards which often come with a computer will only last a couple of years before they start to do weird things and even the better Logitech wireless keyboards like the MK510/540 or even more expensive MK710 (those "MK" models are mouse/keyboard combos) have a limited life span.
At home I use a Logitech K780 which is quite nice, but at work I have actually gone back to mostly high-end wired mechanical keyboards, in this case I decided on the keyboards from the company "Das Keyboard" and the model I have is the "Professional 4". They are made from aluminum with Cherry MX Blue switches and a fantastic built quality, each keyboard also has 2 USB 3.0 ports on the back, but they also are $220 Canadian, I think in the US they go for around $150 or $160 and at least last Black Friday I didn't even see them on sale. I only bought them less than a year ago and I guess I'll see if they indeed will pay for themselves by lasting 6 or more years because typically before I bought Logitech wireless keyboards where I could probably buy 3 for the price of one of these Das Keyboard models, but I would have to replace them every 2 years or so.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Sunday, February 23, 2020 10:00 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Sieghard, I appreciate all of the responses I've had. I don't know the model of my keyboard and, when I tried to check the original emails around its purchase, I couldn't find the information. I'm using Windows 10 and JAWS 17 (soon to be updated to JAWS 2020). I don't have a sighted person handy just now but oculd try an old keyboard which was okay except for the letter l sticking.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 9:47 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Hi Don,

If none of the function keys work I think it's time to look more closely at your keyboard.
Do you know the make and model?
Would you have another keyboard around you could plug in and try? I suspect that your keyboard either has a button or switch to disable the function keys and you accidently pushed it or it is defective in some other way.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Saturday, February 22, 2020 9:53 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm using a desktop computer. Last night I could use JAWS key plus F12 to get time as usual. Now I've tried that plus other key combinations with the JAWS key and none of them works.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Saturday, February 22, 2020 7:59 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I was asking because some keyboards have a switch or button which locks the function keys and yet others like the Logitech K780 require you to press also the FN key along with any other key combination, e.g. without Logitech Options software installed where you can tell the function keys to behave normally, you would have to press FN + Alt + F4.
Another question I would have is whether this is on a laptop or a desktop?
If it's on a laptop, does Alt + F4 work if you use the laptop's keyboard?
Lastly, are other function key shortcuts working, e.g. Jaws Key + F7 to pull up a list of links on a website or even just Jaws Key + F10 for a list of open applications or Jaws Key + F11 to speak the time?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 11:07 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm not sure what model of keyboard I have. It has a number pad, if that's what you're asking.

Don


-----Original Message-----
From: Sieghard Weitzel
Sent: Friday, February 21, 2020 9:54 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

What kind of keyboard do you have?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 9:19 PM
To: main@jfw.groups.io
Subject: Alt F4 Frozen

Yesterday a friend helped me fill in the province of British Columbia's speculation tax form online. He ran into a snag, so started again with a fresh format and we sent the completed form off. I could not close the first form but shut down the computer. I don't know if it's related, but since then I cannot close Word files or emails. I can open and read them and move them, but I can't close them. If I'm in my email list, I can use Alt tab to get out of an open email, then delete or move it, but the open email is still there. I assume that somehow I've frozen the Alt F4 function. My only resort is to shut down the computer. When I start it up again, emails I've deleted both from In and Deleted folders reappear. Any thoughts?

I'm using Windows 10 and JAWS 17, though I plan to purchase JAWS 2020 in a few weeks.

I'd appreciate any help.

Don

moderated Re: Amazon checkout with JAWS 2020

Adrian Spratt
 

Whether or not this has changed, we don’t want to encourage websites to create separate accessible versions. They will invariably lag the main website.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of The Wolf
Sent: Sunday, February 23, 2020 11:29 AM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

on the accessible site as far as I can tell you don't get access to the markit place and the part of the shopping where you can get items from other cellars

has this changed?

On 2/23/2020 8:42 AM, Richard Turner wrote:

Its not you.

Amazon is broken, and has been for a couple of months.

You might try their accessibility site: www.amazon.com/access

But no promises there.

 

On their site they have a customer service toll free number, I’d call that as well.

 

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at: www.turner42.com

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

 

Has the Amazon checkout become more complicated or is it just me?

 

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

 

Thanks.

 

Shirley

 

moderated Re: Amazon checkout with JAWS 2020

Adrian Spratt
 

Or use Chrome.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 23, 2020 12:17 PM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

Anyone having issues with Amazon accessibility, please call: 1-888-283-1678

 

 

 

Richard

moderated Re: Amazon checkout with JAWS 2020

dennis
 

yes and they are very very good over the phone.

On 2/23/2020 9:42 AM, Richard Turner wrote:

Its not you.

Amazon is broken, and has been for a couple of months.

You might try their accessibility site: www.amazon.com/access

But no promises there.

 

On their site they have a customer service toll free number, I’d call that as well.

 

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at: www.turner42.com

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

 

Has the Amazon checkout become more complicated or is it just me?

 

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

 

Thanks.

 

Shirley

 

--
Dennis Cornelison

moderated Re: Amazon checkout with JAWS 2020

Merv Keck
 

I have purchased 44 times in six months using Chrome and Jaws 2020. I have had no issues with the checkout process. I use the regular www.amazon.com in the United States. Not the accessible version.
The only minor issue I have had is once in a while using Chrome an animated graphic will cause Jaws to be silent if the graphic is covering the screen. Most times on amazon if I hit escape the graphic goes away and I am fine.
That only happens a great once in a while and is very minor and easily fixed by tapping the escape key. And this is when searching for an item and not during the checkout process itself.
Merv

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John Covici
Sent: Sunday, February 23, 2020 1:07 PM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

I am certain I bought something from Amazon within the last two months and had no trouble checking out, changing the payment method, etc.

On Sun, 23 Feb 2020 10:42:26 -0500,
Richard Turner wrote:

[1 <text/plain; utf-8 (base64)>]
Its not you.
Amazon is broken, and has been for a couple of months.
You might try their accessibility site:
www.amazon.com/access<http://www.amazon.com/access>
But no promises there.

On their site they have a customer service toll free number, I’d call that as well.



Richard

🖖 Live long and prosper


Check out my web site at: www.turner42.com<http://www.turner42.com/>

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley
Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

Has the Amazon checkout become more complicated or is it just me?

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

Thanks.

Shirley





[2 <text/html; utf-8 (base64)>]
--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici wb2una
covici@...

moderated Re: Amazon checkout with JAWS 2020

Glenn / Lenny
 

I sometimes wonder if folks try to use Amazon without using the quick
navigation keys, like B for button and V for visited link.
Folks can use the control F to find certain words too, like the word Cart
for example.
If you want more than one item, in the check out window, you can use the
letter C for the combo box to select how many, you might need to enter on
it, and then do alt + down arrow to change the number.
The letter H will get you to things like the address and payment method
headers which should be reviewed before using the letter B for the complete
transaction button.
Glenn

----- Original Message -----
From: "Sieghard Weitzel" <@Sieghard>
To: <main@jfw.groups.io>
Sent: Sunday, February 23, 2020 12:15 PM
Subject: Re: Amazon checkout with JAWS 2020


I just bought something last week and unless it's different on Amazon
Canada there were 0 issues for me and I never use the accessible site since
I find the regular site is perfectly accessible.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John Covici
Sent: Sunday, February 23, 2020 10:07 AM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

I am certain I bought something from Amazon within the last two months and
had no trouble checking out, changing the payment method, etc.

On Sun, 23 Feb 2020 10:42:26 -0500,
Richard Turner wrote:

[1 <text/plain; utf-8 (base64)>]
Its not you.
Amazon is broken, and has been for a couple of months.
You might try their accessibility site:
www.amazon.com/access<http://www.amazon.com/access>
But no promises there.

On their site they have a customer service toll free number, I’d call
that as well.



Richard

🖖 Live long and prosper


Check out my web site at: www.turner42.com<http://www.turner42.com/>

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley
Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

Has the Amazon checkout become more complicated or is it just me?

When I use Firefox, I get to the checkout part and I get a message that
says there was an error. When I use IE I can get through it, but it still
seems more difficult. Anyone else notice this?

Thanks.

Shirley





[2 <text/html; utf-8 (base64)>]
--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici wb2una
covici@...





moderated Re: How to create a new folder

 

The ribbon is simply a different form of a menu and it's not so difficult if you understand how to navigate them with the arrows, tab and Control + Right r Left arrow to go to different groups in the ribbon.
Then of course there are the keyboard shortcuts which you can remember for things you do often such as Alt + 2 for New Folder or Alt + F followed by I and E which in a protected Excel or Word file is the shortcut for "Enable Editing".

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dave Durber
Sent: Sunday, February 23, 2020 8:17 AM
To: main@jfw.groups.io
Subject: Re: How to create a new folder

Hello Alison:

Personally, I have always hated, loathed and detested the ribbon system, first introduced in Office 2007. And, now that it has been included in File Manager for Windows 10, I hate, loath and detest it, even more.

Dave Durber

----- Original Message -----
From: "CJ &AA MAY" <chrisalismay@...>
To: <main@jfw.groups.io>
Sent: Sunday, February 23, 2020 12:11 PM
Subject: Re: How to create a new folder


It is amazing how many different ways there are to do the same thing. I
think the control shift n to open a new folder is probably the easiest but I
only discovered this after months of going to the view tab on the ribbon and
shift tabbing back to "create new folder".
Alison
easis

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66
Sent: 23 February 2020 00:33
To: main@jfw.groups.io
Subject: Re: How to create a new folder

open a context menu where you want to create the folder. then press enter on
new, there you will have the option to create a folder,bit map image, text
document etc.

-----Original Message-----
From: Shirley Tracy
Sent: Saturday, February 22, 2020 4:24 PM
To: main@jfw.groups.io
Subject: How to create a new folder



Hi Listers,



Now that I have Windows 10 and JAWS 2020, I can’t figure out how to create a
new folder. It used to be really easy, but I can’t do it the way I used to.
Please help.



Thanks for any help.



Clueless,



Shirley Tracy





Shirley Tracy

moderated Re: opening a screenshot with Microsoft outlook 2016

 

You sometimes can get embedded attachments by going to the file menu and selecting Save All Attachments.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 23, 2020 7:45 AM
To: main@jfw.groups.io
Subject: Re: opening a screenshot with Microsoft outlook 2016

 

It sounds like it is embedded rather than a clear attachment.

Not sure how to deal with those.

Maybe try the File menu and Save All Attachments?

 

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at: www.turner42.com

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of george b
Sent: Sunday, February 23, 2020 5:48 AM
To: main@jfw.groups.io
Subject: Re: opening a screenshot with Microsoft outlook 2016

 

Open the email

Hit tab and it will move to the attachement line and it should read attachement and it’s title and size

From there you can hit shift f10 and arrow down to what you wish to do

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr.
Sent: February 23, 2020 5:10
To: main@jfw.groups.io
Subject: Re: opening a screenshot with Microsoft outlook 2016

 

In fact, jaws reads the email before I open it as having an attachment; however, when I open it with Insert+a Jaws reports: "there are no attachments."

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr. via Groups.Io
Sent: Sunday, February 23, 2020 08:07 AM
To: main@jfw.groups.io
Subject: opening a screenshot with Microsoft outlook 2016

 

Good morning: I'm using Jaws 18 with windows 10. When someone sends me an email in outlook with a screenshot attached, I can't find it with jaws to open it. I have to use my iPhone. Is there a way to find the actual .PNG file with jaws in the body of the email?

Thank you.