Date   

Re: JAWS 17 and 18 have some basic inherent flaw.

Maria Campbell
 

Something else I'm noticing with JAWS 18 and Thunderbird is that when I open an email, quite often the darn forms mode turns on and I have to hit the pc cursor several times to turn it off so I can read my message. Very annoying indeed.


Maria Campbell
lucky1@gmail.com

Love and compassion are necessities, not luxuries.
Without them, humanity cannot survive.
--Dalai Lama

On 12/10/2016 11:18 AM, Russell Solowoniuk wrote:
Amen Maria! I totally agree! I'm finding that IE 11 continually freezes and
crashes a lot lately with Jaws... I think it's with both Jaws 17 and 18
though. I'd much rather have VFO work on these types of issues instead of
things like having Jaws speak while moving the mouse! Just my opinion!

Russell

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Maria
Campbell
Sent: Friday, December 09, 2016 2:11 PM
To: main@jfw.groups.io
Subject: Re: JAWS 17 and 18 have some basic inherent flaw.

I have also been very disappointed in the increasing instability of JAWS
in Internet Explorer, especially since Edge isn't even supported at all
at this time. I would be much happier to pay for greater future
stability than for new features that I may never, or hardly ever use.


Maria Campbell
lucky1@gmail.com

Love and compassion are necessities, not luxuries.
Without them, humanity cannot survive.
--Dalai Lama

On 12/9/2016 2:59 PM, Gudrun Brunot wrote:
Music to my ears, Tim. Thank you for taking the time and going to the
trouble to put this in a nutshell for us. I know I've been noticing
problems
with JAWS and not been able to figure out whether it was because I wasn't
spending enough time reading the training material from FS or whether it
was
my configuration or JAWS settings. What I've had difficulty with is
websites
where I get stuck in some toolbar and told that I'm on a tab that I can't
get out of, whether I tab, control-tab, or arrow around. All I can do is
close the site and reopen it. That has been extremely irritating and
time-consuming for a long time.

Yeah for stability.



Gudrun

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim Ford
Sent: Thursday, December 08, 2016 11:20 PM
To: main@jfw.groups.io
Subject: JAWS 17 and 18 have some basic inherent flaw.

Hi All,

I warn readers that my post here is a bit long, but for those of you who
want to help things improve with JAWS, I urge you to take the time to
consider my observations and opinions described below.

Back early on with JAWS 17, I reported to Freedom Scientific the
sluggishness I was experiencing. I also reported that on this list. At
the
time, nobody else seemed to be having the problem, and FS said they had
not
heard of anyone but me having the problems. Maybe I was the first, but
now
it seems obvious the problem is steadily affecting more and more of us.

I tried every update of JAWS 17, hoping it would fix the problems, but the
sluggishness became worse. I tried all beta test versions of JAWS 18, and
although it seemed a bit better, eventually J 18 was impacted to the point
that I quit using it.

I completely uninstalled every piece of FS software, other than Open Book,
and did a new install of JAWS 16 from the installation CD. I have not had
any of the sluggishness, now going on about 3 weeks.

It thus seems clear there is a fundamental problem with J 17 and 18, that
it
affects different computers at different rates of onset, like a disease
that
started slowly, and is now gathering steam as it spreads.

My machine is an HP laptop running Windows 7 Pro, 32 bit, with 6 GB of
ram.
It is a state government agency machine, with Semantic encryption and
anti-virus, and Office 2013. Somewhere in our experiences are the clues
towards a solution, and I hope FS figures it out soon.

For now, I will stay with J 16. If I decide that JAWS is not worth the
problems, I will go to NVDA, but not beat myself up any longer dealing
with
the performance problems JAWS 17-18 have. My current license is good only
up to version 17, and I just wont' pay for any more worthless upgrades.

From my vague recollection, to find good JAWS stability, we would have to
go
back to something like JAWS 7, maybe up to 10, but after that, FS was
focusing too much on developing new features, in order to justify us
continuing to work with them.

That said, I also appreciate that Windows and web design has become vastly
more complicated, to come up with all those nifty visual features, and it
has been a constant battle for screen readers to keep up. JAWS is losing
the battle.

My humble suggestion is that Freedom Scientific should accept that JAWS
basic stability and features have now become too unstable for most of us.
JAWS created the new "feature" of having an automatic reboot of JAWS when
the system senses a lockup. That "feature" is a complete acknowledgement
of
how unstable JAWS has become.

In order for a private vendor such as FS to be motivated to quit trying
new
features for a while, and concentrate on stability of what JAWS already
has,
JAWS users need to send a clear message to FS, that we will be willing to
accept less new glitz, in exchange for stability.

Maybe us JAWS users have to share some of the blame for allowing ourselves
to get excited about new JAWS versions, but we never were asked whether we
valued new features over stability. I suggest that it is now time for us
to
make that clear, that glitz is fine, but not at the expense of stable
performance for our day in and day out use of computers.

Thank you for considering my long rant.,

Tim Ford











Re: JAWS 17 and 18 have some basic inherent flaw.

Russell Solowoniuk
 

Amen Maria! I totally agree! I'm finding that IE 11 continually freezes and
crashes a lot lately with Jaws... I think it's with both Jaws 17 and 18
though. I'd much rather have VFO work on these types of issues instead of
things like having Jaws speak while moving the mouse! Just my opinion!

Russell

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Maria
Campbell
Sent: Friday, December 09, 2016 2:11 PM
To: main@jfw.groups.io
Subject: Re: JAWS 17 and 18 have some basic inherent flaw.

I have also been very disappointed in the increasing instability of JAWS
in Internet Explorer, especially since Edge isn't even supported at all
at this time. I would be much happier to pay for greater future
stability than for new features that I may never, or hardly ever use.


Maria Campbell
lucky1@gmail.com

Love and compassion are necessities, not luxuries.
Without them, humanity cannot survive.
--Dalai Lama

On 12/9/2016 2:59 PM, Gudrun Brunot wrote:
Music to my ears, Tim. Thank you for taking the time and going to the
trouble to put this in a nutshell for us. I know I've been noticing
problems
with JAWS and not been able to figure out whether it was because I wasn't
spending enough time reading the training material from FS or whether it
was
my configuration or JAWS settings. What I've had difficulty with is
websites
where I get stuck in some toolbar and told that I'm on a tab that I can't
get out of, whether I tab, control-tab, or arrow around. All I can do is
close the site and reopen it. That has been extremely irritating and
time-consuming for a long time.

Yeah for stability.



Gudrun

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim Ford
Sent: Thursday, December 08, 2016 11:20 PM
To: main@jfw.groups.io
Subject: JAWS 17 and 18 have some basic inherent flaw.

Hi All,

I warn readers that my post here is a bit long, but for those of you who
want to help things improve with JAWS, I urge you to take the time to
consider my observations and opinions described below.

Back early on with JAWS 17, I reported to Freedom Scientific the
sluggishness I was experiencing. I also reported that on this list. At
the
time, nobody else seemed to be having the problem, and FS said they had
not
heard of anyone but me having the problems. Maybe I was the first, but
now
it seems obvious the problem is steadily affecting more and more of us.

I tried every update of JAWS 17, hoping it would fix the problems, but the
sluggishness became worse. I tried all beta test versions of JAWS 18, and
although it seemed a bit better, eventually J 18 was impacted to the point
that I quit using it.

I completely uninstalled every piece of FS software, other than Open Book,
and did a new install of JAWS 16 from the installation CD. I have not had
any of the sluggishness, now going on about 3 weeks.

It thus seems clear there is a fundamental problem with J 17 and 18, that
it
affects different computers at different rates of onset, like a disease
that
started slowly, and is now gathering steam as it spreads.

My machine is an HP laptop running Windows 7 Pro, 32 bit, with 6 GB of
ram.
It is a state government agency machine, with Semantic encryption and
anti-virus, and Office 2013. Somewhere in our experiences are the clues
towards a solution, and I hope FS figures it out soon.

For now, I will stay with J 16. If I decide that JAWS is not worth the
problems, I will go to NVDA, but not beat myself up any longer dealing
with
the performance problems JAWS 17-18 have. My current license is good only
up to version 17, and I just wont' pay for any more worthless upgrades.

From my vague recollection, to find good JAWS stability, we would have to
go
back to something like JAWS 7, maybe up to 10, but after that, FS was
focusing too much on developing new features, in order to justify us
continuing to work with them.

That said, I also appreciate that Windows and web design has become vastly
more complicated, to come up with all those nifty visual features, and it
has been a constant battle for screen readers to keep up. JAWS is losing
the battle.

My humble suggestion is that Freedom Scientific should accept that JAWS
basic stability and features have now become too unstable for most of us.
JAWS created the new "feature" of having an automatic reboot of JAWS when
the system senses a lockup. That "feature" is a complete acknowledgement
of
how unstable JAWS has become.

In order for a private vendor such as FS to be motivated to quit trying
new
features for a while, and concentrate on stability of what JAWS already
has,
JAWS users need to send a clear message to FS, that we will be willing to
accept less new glitz, in exchange for stability.

Maybe us JAWS users have to share some of the blame for allowing ourselves
to get excited about new JAWS versions, but we never were asked whether we
valued new features over stability. I suggest that it is now time for us
to
make that clear, that glitz is fine, but not at the expense of stable
performance for our day in and day out use of computers.

Thank you for considering my long rant.,

Tim Ford







Re: OK, so how do I switch my default internet browser?

Melissa Stott
 

You are quite welcome!
 

Sent: Saturday, December 10, 2016 11:00 AM
Subject: Re: OK, so how do I switch my default internet browser?
 

Way cool! Thank you Ma’am!!......Mike

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Melissa Stott
Sent: Saturday, December 10, 2016 10:39 AM
To: main@jfw.groups.io
Subject: Re: OK, so how do I switch my default internet browser?

 

Hello Mike,

Go to default programs, tab to make default program.  Then tab to the list of programs you want to make default, then arrow down to the one that you want, then press enter.

Hope this helps.

 

From: Mike Ulrich

Sent: Saturday, December 10, 2016 10:21 AM

Subject: OK, so how do I switch my default internet browser?

 

Good morning all,

I’m running Windows 7, JAWS 16.0, and I want to change my default internet browser from Mozilla, which I can’t figure out how to set it up for better accessibility and I’m through playing with it, back to IE 11.0.

I forgot how to do this. Can anyone help?

 

 

Thanks! Merry Christmas, Happy Chanukah and Happy New Year!......Mike

 

 

Michael D. Ulrich

Just an ordinary average blind guy!

“Providing Insight for Blindness”

Florida Council of the Blind

Fundraising Committee Member

FCB 6th Annual Blind Fishing Tournament!

Saturday March 11, 2017!

Cape Coral Yacht Club; 5819 Driftwood Pkwy. Cape Coral, Fl. 33904

 

Mike’s home phone: 239-540-7431

Mike’s cell phone: 239-565-5845

Mike’s email: mulrich@...

 


Re: OK, so how do I switch my default internet browser?

Mike Ulrich <mulrich@...>
 

Way cool! Thank you Ma’am!!......Mike

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Melissa Stott
Sent: Saturday, December 10, 2016 10:39 AM
To: main@jfw.groups.io
Subject: Re: OK, so how do I switch my default internet browser?

 

Hello Mike,

Go to default programs, tab to make default program.  Then tab to the list of programs you want to make default, then arrow down to the one that you want, then press enter.

Hope this helps.

 

Sent: Saturday, December 10, 2016 10:21 AM

Subject: OK, so how do I switch my default internet browser?

 

Good morning all,

I’m running Windows 7, JAWS 16.0, and I want to change my default internet browser from Mozilla, which I can’t figure out how to set it up for better accessibility and I’m through playing with it, back to IE 11.0.

I forgot how to do this. Can anyone help?

 

 

Thanks! Merry Christmas, Happy Chanukah and Happy New Year!......Mike

 

 

Michael D. Ulrich

Just an ordinary average blind guy!

“Providing Insight for Blindness”

Florida Council of the Blind

Fundraising Committee Member

FCB 6th Annual Blind Fishing Tournament!

Saturday March 11, 2017!

Cape Coral Yacht Club; 5819 Driftwood Pkwy. Cape Coral, Fl. 33904

 

Mike’s home phone: 239-540-7431

Mike’s cell phone: 239-565-5845

Mike’s email: mulrich@...

 


Re: OK, so how do I switch my default internet browser?

Melissa Stott
 

Hello Mike,
Go to default programs, tab to make default program.  Then tab to the list of programs you want to make default, then arrow down to the one that you want, then press enter.
Hope this helps.
 

Sent: Saturday, December 10, 2016 10:21 AM
Subject: OK, so how do I switch my default internet browser?
 

Good morning all,

I’m running Windows 7, JAWS 16.0, and I want to change my default internet browser from Mozilla, which I can’t figure out how to set it up for better accessibility and I’m through playing with it, back to IE 11.0.

I forgot how to do this. Can anyone help?

 

 

Thanks! Merry Christmas, Happy Chanukah and Happy New Year!......Mike

 

 

Michael D. Ulrich

Just an ordinary average blind guy!

“Providing Insight for Blindness”

Florida Council of the Blind

Fundraising Committee Member

FCB 6th Annual Blind Fishing Tournament!

Saturday March 11, 2017!

Cape Coral Yacht Club; 5819 Driftwood Pkwy. Cape Coral, Fl. 33904

 

Mike’s home phone: 239-540-7431

Mike’s cell phone: 239-565-5845

Mike’s email: mulrich@...

 


OK, so how do I switch my default internet browser?

Mike Ulrich <mulrich@...>
 

Good morning all,

I’m running Windows 7, JAWS 16.0, and I want to change my default internet browser from Mozilla, which I can’t figure out how to set it up for better accessibility and I’m through playing with it, back to IE 11.0.

I forgot how to do this. Can anyone help?

 

 

Thanks! Merry Christmas, Happy Chanukah and Happy New Year!......Mike

 

 

Michael D. Ulrich

Just an ordinary average blind guy!

“Providing Insight for Blindness”

Florida Council of the Blind

Fundraising Committee Member

FCB 6th Annual Blind Fishing Tournament!

Saturday March 11, 2017!

Cape Coral Yacht Club; 5819 Driftwood Pkwy. Cape Coral, Fl. 33904

 

Mike’s home phone: 239-540-7431

Mike’s cell phone: 239-565-5845

Mike’s email: mulrich@...

 


Re: Jaws 18 update !!

O.Addison Gethers
 

Thank you Mike !!

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike B.
Sent: Friday, December 09, 2016 8:43 PM
To: main@jfw.groups.io
Subject: Jaws 18 update !!

 

Hi Addison,

 

Ho, Ho, Ho, Here You Go,

 

Below are the direct download links & what's new for the latest JAWS 18.0.2118 update.

 

32 Bit:

 

 

64 Bit:

 

 

The following is a list of improvements made between the initial JAWS 18 release and the December 2016 update.
JAWS
list of 11 items
• The keystroke to announce the comment at the cursor location in a Word document as well as all of the JAWS Tandem keystrokes can now be found using the
JAWS Commands Search feature (INSERT+SPACEBAR, J).
• You can now press a braille display cursor router button on a file in Windows Explorer to rename the file.
• Addressed an issue with JAWS not reading as expected after using the mouse to minimize or close the Virtual Viewer.
• Resolved an issue where some controls in the Windows Update dialog box were not being correctly identified as links when using Touch or Mouse Echo.
• When changing the setting for the User Pan Mode option in Settings Center, resolved a reported issue where the corresponding option in Quick Settings
was not getting changed.
• Addressed a customer reported issue with braille flash messages using the "err" type not working when the flash message verbosity was set to Advanced.
• Resolved a reported issue where JAWS was unexpectedly restarting under some circumstances when using the Auto Graphics Labeler.
• Addressed reported issues with some Research It lookup sources not working as expected in both the Spanish and German versions of JAWS.
• A customer using the Spanish version of JAWS reported several English messages and keystroke conflicts. These have been resolved.
• In response to customer feedback, if a French keyboard has been added in Windows Regional Settings and LEFT ALT+LEFT SHIFT is pressed to switch the keyboard
language, JAWS now announces when the keyboard language changes to French.
• This update includes the latest braille display drivers from Humanware for the Brailliant BI and BrailleNote Touch.
list end

 

JAWS Touch Support
list of 4 items
• The three-finger flick down and three-finger flick up gestures now cycle between the panes in various applications including the Windows Mail app, Microsoft
Word, and JAWS Settings Center. This is similar to pressing F6 or SHIFT+F6 on the keyboard.
• When you move to a slider control using touch, you can now flick up or down with one finger to adjust the value of the slider.
• You can now review the contents of a command prompt window using touch gestures.
• As you explore the screen with the touch keyboard active, JAWS now plays a sound to indicate when you are on a keyboard button.
list end

 

Vocalizer Expressive 2.2
list of 5 items
• Resolved an issue where the Set Language as Primary button was not available as expected in the Voice Adjustment dialog box when configuring voice profiles
for certain languages.
• When creating a new voice profile, addressed an issue with certain languages where no voices were being listed in the Person combo box.
• Resolved issues with the Speak Sample button not working as expected when creating a new voice profile.
• Resolved a reported issue where there were no pauses in speech when the punctuation level was set to none.
• Addressed an issue where it was not possible to switch to the English South Africa voice using the Select a Language dialog box (WINDOWS Key+CTRL+L).
list end

 

Adobe Acrobat
list of 2 items
• While navigating in PDF documents, resolved an issue where focus was unexpectedly moving to a different location in the document.
• Resolved a reported issue where JAWS was not reading graphics correctly in Acrobat Reader DC.
list end

 

Microsoft Excel
list of 2 items
• In the Excel 2016 spell checker, addressed a reported issue where JAWS was saying "no selected item" while navigating the list of suggestions.
• Updated the documentation for the Move to Worksheet keystroke (CTRL+SHIFT+S) to make it easier to locate using the JAWS Commands Search.
list end

 

Microsoft Outlook
list of 4 items
• Resolved a customer reported issue where messages were automatically being read even when the Messages Automatically Read option in Quick Settings was
turned off.
• Resolved an issue with JAWS not correctly speaking the state of check boxes when creating custom search folders.
• Improved JAWS performance when using the Outlook 2016 search (CTRL+E).
• When using the CTRL+ALT+1 through 4 keystrokes to change the Calendar view in Outlook 2016, addressed an issue where JAWS was sometimes not indicating
the view gaining focus.
list end

 

Microsoft Word
list of 4 items
• Added a new Quick Settings option, Include Blank Paragraphs For Paragraph Navigation, to specify whether or not blank paragraphs are included when using
CTRL+UP ARROW and CTRL+DOWN ARROW. When enabled, navigation in the Word document with CTRL+UP ARROW and CTRL+DOWN ARROW will include blank lines as well
as paragraphs with text. This setting is off by default which means that blank lines are skipped.
• Resolved a customer reported issue with Spanish JAWS where pressing CTRL+SHIFT+COMMA or CTRL+SHIFT+PERIOD in a Spanish version of Office to decrease
or increase the font point size was not working as expected.
• JAWS now provides better access to form fields in unprotected documents in Word 2016.
• JAWS now indicates when split buttons in Office ribbons are unavailable.
list end

 

Skype
list of 1 items
• JAWS now announces Sign in and Sign out notifications as well as other miscellaneous alerts that were not previously being announced reliably.
list end

 

Web Browsers
list of 14 items
• JAWS now includes the contents of ARIA live regions in Braille Structured Mode. A good example to see this is Google Sheets, Google's web-based spreadsheet
program. Before this change, JAWS could speak cell coordinates or contents, but this information was not displayed in braille. Now, JAWS shows in braille
not only cell coordinates such as a1, a2 etc., but can also display the entire cell contents, or what is currently being typed into a cell.
• Added support for the ARIA 1.1 features aria-posinset and aria-setsize on menu items in Firefox and on tab controls in Internet Explorer.
• In Firefox, added support for the aria-errormessage, aria-rowindex, and aria-colindex ARIA 1.1 properties, as well as role="none" and the new "figure"
role.
• Added JAWS support for the ARIA 1.1 error message relation in Internet Explorer.
• Addressed a reported issue with navigating to and activating tab controls on web pages in Firefox.
• Resolved a customer reported issue where lists inside of a Navigation region on certain web pages were not being displayed correctly in Firefox.
• Addressed an issue with the "new tab page" message being announced at inappropriate times. This message should now only be heard when a browser tab opens
or closes.
• In Internet Explorer, addressed an issue where JAWS was not reading labels for clickable elements.
• Resolved reported issues encountered by some users when completing the JAWS Certification Exam.
• Resolved issues with JAWS reporting the incorrect state of check boxes when the Display Settings (DPI) was set higher than 100 percent which is often
the case on touch screen laptops and tablets.
• When selecting text in a multiline edit field in Google Chrome, resolved an issue where the selected text was not being indicated in braille.
• Addressed issues with form fields that use the aria-labelledby attribute not being seen by JAWS in Internet Explorer the same as they are in Firefox.
• Resolved an issue where JAWS was not correctly announcing links that contain the aria-describedby attribute in Internet Explorer.
• In Internet Explorer, resolved reported issues where check boxes and links were not working as expected inside of a div element using an ARIA role of
"grid". In addition, pressing INSERT+CTRL+B for a list of buttons on the page now works as expected inside an ARIA grid.
list end
Merry downloading & installing!

Take care.
Mike
Sent from my iBarstool.

----- Original Message -----

Sent: Friday, December 09, 2016 4:04 PM

Subject: To: Mike B from: Addison Jaws 18 update !!

 

Hi Mike,

I accidently deleted the e-mail with Jaws 18 update download e-mail !! Can you resend that e-mail with Jaws 18 for 32 bits and 64 bits download links ? If you want to send it to me private my e-mail is O.AddisonGethers@...

Thanks,

Addison

 




Jaws 18 update !!

Mike B. <mwb5781@...>
 

Hi Addison,
 
Ho, Ho, Ho, Here You Go,
 
Below are the direct download links & what's new for the latest JAWS 18.0.2118 update.
 
32 Bit:
 
 
64 Bit:
 
 
The following is a list of improvements made between the initial JAWS 18 release and the December 2016 update.
JAWS
list of 11 items
• The keystroke to announce the comment at the cursor location in a Word document as well as all of the JAWS Tandem keystrokes can now be found using the
JAWS Commands Search feature (INSERT+SPACEBAR, J).
• You can now press a braille display cursor router button on a file in Windows Explorer to rename the file.
• Addressed an issue with JAWS not reading as expected after using the mouse to minimize or close the Virtual Viewer.
• Resolved an issue where some controls in the Windows Update dialog box were not being correctly identified as links when using Touch or Mouse Echo.
• When changing the setting for the User Pan Mode option in Settings Center, resolved a reported issue where the corresponding option in Quick Settings
was not getting changed.
• Addressed a customer reported issue with braille flash messages using the "err" type not working when the flash message verbosity was set to Advanced.
• Resolved a reported issue where JAWS was unexpectedly restarting under some circumstances when using the Auto Graphics Labeler.
• Addressed reported issues with some Research It lookup sources not working as expected in both the Spanish and German versions of JAWS.
• A customer using the Spanish version of JAWS reported several English messages and keystroke conflicts. These have been resolved.
• In response to customer feedback, if a French keyboard has been added in Windows Regional Settings and LEFT ALT+LEFT SHIFT is pressed to switch the keyboard
language, JAWS now announces when the keyboard language changes to French.
• This update includes the latest braille display drivers from Humanware for the Brailliant BI and BrailleNote Touch.
list end
 
JAWS Touch Support
list of 4 items
• The three-finger flick down and three-finger flick up gestures now cycle between the panes in various applications including the Windows Mail app, Microsoft
Word, and JAWS Settings Center. This is similar to pressing F6 or SHIFT+F6 on the keyboard.
• When you move to a slider control using touch, you can now flick up or down with one finger to adjust the value of the slider.
• You can now review the contents of a command prompt window using touch gestures.
• As you explore the screen with the touch keyboard active, JAWS now plays a sound to indicate when you are on a keyboard button.
list end
 
Vocalizer Expressive 2.2
list of 5 items
• Resolved an issue where the Set Language as Primary button was not available as expected in the Voice Adjustment dialog box when configuring voice profiles
for certain languages.
• When creating a new voice profile, addressed an issue with certain languages where no voices were being listed in the Person combo box.
• Resolved issues with the Speak Sample button not working as expected when creating a new voice profile.
• Resolved a reported issue where there were no pauses in speech when the punctuation level was set to none.
• Addressed an issue where it was not possible to switch to the English South Africa voice using the Select a Language dialog box (WINDOWS Key+CTRL+L).
list end
 
Adobe Acrobat
list of 2 items
• While navigating in PDF documents, resolved an issue where focus was unexpectedly moving to a different location in the document.
• Resolved a reported issue where JAWS was not reading graphics correctly in Acrobat Reader DC.
list end
 
Microsoft Excel
list of 2 items
• In the Excel 2016 spell checker, addressed a reported issue where JAWS was saying "no selected item" while navigating the list of suggestions.
• Updated the documentation for the Move to Worksheet keystroke (CTRL+SHIFT+S) to make it easier to locate using the JAWS Commands Search.
list end
 
Microsoft Outlook
list of 4 items
• Resolved a customer reported issue where messages were automatically being read even when the Messages Automatically Read option in Quick Settings was
turned off.
• Resolved an issue with JAWS not correctly speaking the state of check boxes when creating custom search folders.
• Improved JAWS performance when using the Outlook 2016 search (CTRL+E).
• When using the CTRL+ALT+1 through 4 keystrokes to change the Calendar view in Outlook 2016, addressed an issue where JAWS was sometimes not indicating
the view gaining focus.
list end
 
Microsoft Word
list of 4 items
• Added a new Quick Settings option, Include Blank Paragraphs For Paragraph Navigation, to specify whether or not blank paragraphs are included when using
CTRL+UP ARROW and CTRL+DOWN ARROW. When enabled, navigation in the Word document with CTRL+UP ARROW and CTRL+DOWN ARROW will include blank lines as well
as paragraphs with text. This setting is off by default which means that blank lines are skipped.
• Resolved a customer reported issue with Spanish JAWS where pressing CTRL+SHIFT+COMMA or CTRL+SHIFT+PERIOD in a Spanish version of Office to decrease
or increase the font point size was not working as expected.
• JAWS now provides better access to form fields in unprotected documents in Word 2016.
• JAWS now indicates when split buttons in Office ribbons are unavailable.
list end
 
Skype
list of 1 items
• JAWS now announces Sign in and Sign out notifications as well as other miscellaneous alerts that were not previously being announced reliably.
list end
 
Web Browsers
list of 14 items
• JAWS now includes the contents of ARIA live regions in Braille Structured Mode. A good example to see this is Google Sheets, Google's web-based spreadsheet
program. Before this change, JAWS could speak cell coordinates or contents, but this information was not displayed in braille. Now, JAWS shows in braille
not only cell coordinates such as a1, a2 etc., but can also display the entire cell contents, or what is currently being typed into a cell.
• Added support for the ARIA 1.1 features aria-posinset and aria-setsize on menu items in Firefox and on tab controls in Internet Explorer.
• In Firefox, added support for the aria-errormessage, aria-rowindex, and aria-colindex ARIA 1.1 properties, as well as role="none" and the new "figure"
role.
• Added JAWS support for the ARIA 1.1 error message relation in Internet Explorer.
• Addressed a reported issue with navigating to and activating tab controls on web pages in Firefox.
• Resolved a customer reported issue where lists inside of a Navigation region on certain web pages were not being displayed correctly in Firefox.
• Addressed an issue with the "new tab page" message being announced at inappropriate times. This message should now only be heard when a browser tab opens
or closes.
• In Internet Explorer, addressed an issue where JAWS was not reading labels for clickable elements.
• Resolved reported issues encountered by some users when completing the JAWS Certification Exam.
• Resolved issues with JAWS reporting the incorrect state of check boxes when the Display Settings (DPI) was set higher than 100 percent which is often
the case on touch screen laptops and tablets.
• When selecting text in a multiline edit field in Google Chrome, resolved an issue where the selected text was not being indicated in braille.
• Addressed issues with form fields that use the aria-labelledby attribute not being seen by JAWS in Internet Explorer the same as they are in Firefox.
• Resolved an issue where JAWS was not correctly announcing links that contain the aria-describedby attribute in Internet Explorer.
• In Internet Explorer, resolved reported issues where check boxes and links were not working as expected inside of a div element using an ARIA role of
"grid". In addition, pressing INSERT+CTRL+B for a list of buttons on the page now works as expected inside an ARIA grid.
list end
Merry downloading & installing!
Take care.
Mike
Sent from my iBarstool.

----- Original Message -----
Sent: Friday, December 09, 2016 4:04 PM
Subject: To: Mike B from: Addison Jaws 18 update !!

Hi Mike,

I accidently deleted the e-mail with Jaws 18 update download e-mail !! Can you resend that e-mail with Jaws 18 for 32 bits and 64 bits download links ? If you want to send it to me private my e-mail is O.AddisonGethers@...

Thanks,

Addison




Re: JAWS 17 and 18 have some basic inherent flaw.

Carolyn Arnold <4carolyna@...>
 

What are smart tabs?

Bye for now,

Carolyn

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On
Behalf Of Lisle, Ted (CHFS DMS)
Sent: Friday, December 9, 2016 8:26 AM
To: main@jfw.groups.io
Subject: Re: JAWS 17 and 18 have some basic inherent flaw.

Sounds Like 16 was too good for FS's own good. It combined
solid performance with really useful new features (the
expanded OCR capability particularly), and was a great match
for new versions of Office. Smart tabs sound helpful, but
I'm still with 16, and may stay a while longer.

ted

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On
Behalf Of Marquette, Ed
Sent: Friday, December 09, 2016 2:57 AM
To: main@jfw.groups.io
Subject: Re: JAWS 17 and 18 have some basic inherent flaw.

Tim:

Thank you for your full and frank discussion of something
that has concerned me for years.
In fact, a few years back, I started an on-line petition.
The idea was to send a message to Freedom Scientific that,
until Freedom Scientific fixed fundamental problems with its
basic code (instead of loading the software with new
features) we, JAWS users, should stop buying "upgrades" -- a
kind of feature moratorium.
I hear echoes of my own posts -- posts that got me kicked
off at least one list.
Many of us experienced the problems with JAWS 13 that you
are experiencing with JAWS 17.
Well, my on-line petition didn't get very far, and Freedom
Scientific has continued to pile on the new features.
The problems with JAWS 17 may not simply be a further
symptom of the feature disease, though it likely
contributes. JAWS 17 is fundamentally different, as FS will
admit. I try to use JAWS 17, but I find myself switching
back to JAWS 16 quite frequently. There are an array of
situations, particularly in Office 2013, where JAWS 16 is
just better, reading prompts that JAWS 17 misses, reading
the correct prompts instead of extraneous information, and
just working instead of going out to lunch. JAWS 17 also
has an inherent problem of corrupting some of its own files.
Periodically, it starts reading extraneous numbers. For
instance, in JAWS 17, I am now typing (in words and figures)
the number thirteen 13. When I read back the number, I hear
thirteen sixty-five. The number is in superscript, but that
is not always necessary to confuse JAWS 17. JAWS 16 NEVER
has this problem.
Of course the whole file layout is different. As I sadly
discovered, the Keyboard Manager in JAWS 17 is
brain-damaged.
At the same time I bemoan the new features, it is some of
these features that keep me using JAWS. Even as badly as
JAWS handles track changes, when I last checked NVDA didn't
handle track changes at all.
ALAS! Perhaps I'll try NVDA again.
I was hoping JAWS 18 would fix the problems in JAWS 17.
It looks like that was a vain hope.


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On
Behalf Of Tim Ford
Sent: Friday, December 9, 2016 1:20 AM
To: main@jfw.groups.io
Subject: JAWS 17 and 18 have some basic inherent flaw.

Hi All,

I warn readers that my post here is a bit long, but for
those of you who want to help things improve with JAWS, I
urge you to take the time to consider my observations and
opinions described below.

Back early on with JAWS 17, I reported to Freedom Scientific
the sluggishness I was experiencing. I also reported that
on this list. At the time, nobody else seemed to be having
the problem, and FS said they had not heard of anyone but me
having the problems. Maybe I was the first, but now it
seems obvious the problem is steadily affecting more and
more of us.

I tried every update of JAWS 17, hoping it would fix the
problems, but the sluggishness became worse. I tried all
beta test versions of JAWS 18, and although it seemed a bit
better, eventually J 18 was impacted to the point that I
quit using it.

I completely uninstalled every piece of FS software, other
than Open Book, and did a new install of JAWS 16 from the
installation CD. I have not had any of the sluggishness,
now going on about 3 weeks.

It thus seems clear there is a fundamental problem with J 17
and 18, that it affects different computers at different
rates of onset, like a disease that started slowly, and is
now gathering steam as it spreads.

My machine is an HP laptop running Windows 7 Pro, 32 bit,
with 6 GB of ram.
It is a state government agency machine, with Semantic
encryption and anti-virus, and Office 2013. Somewhere in
our experiences are the clues towards a solution, and I hope
FS figures it out soon.

For now, I will stay with J 16. If I decide that JAWS is
not worth the problems, I will go to NVDA, but not beat
myself up any longer dealing with the performance problems
JAWS 17-18 have. My current license is good only
up to version 17, and I just wont' pay for any more
worthless upgrades.

From my vague recollection, to find good JAWS stability, we
would have to go back to something like JAWS 7, maybe up to
10, but after that, FS was focusing too much on developing
new features, in order to justify us continuing to work with
them.

That said, I also appreciate that Windows and web design has
become vastly more complicated, to come up with all those
nifty visual features, and it has been a constant battle for
screen readers to keep up. JAWS is losing the battle.

My humble suggestion is that Freedom Scientific should
accept that JAWS basic stability and features have now
become too unstable for most of us.
JAWS created the new "feature" of having an automatic reboot
of JAWS when the system senses a lockup. That "feature" is
a complete acknowledgement of how unstable JAWS has become.

In order for a private vendor such as FS to be motivated to
quit trying new features for a while, and concentrate on
stability of what JAWS already has, JAWS users need to send
a clear message to FS, that we will be willing to accept
less new glitz, in exchange for stability.

Maybe us JAWS users have to share some of the blame for
allowing ourselves to get excited about new JAWS versions,
but we never were asked whether we valued new features over
stability. I suggest that it is now time for us to make
that clear, that glitz is fine, but not at the expense of
stable performance for our day in and day out use of
computers.

Thank you for considering my long rant.,

Tim Ford




------------------------------------------------------------
----------
This E-mail message is confidential, is intended only for
the named recipients above and may contain information that
is privileged, attorney work product or otherwise protected
by applicable law. If you have received this message in
error, please notify the sender at 402-346-6000 and delete
this E-mail message.
Thank you.


To: Mike B from: Addison Jaws 18 update !!

O.Addison Gethers
 

Hi Mike,

I accidently deleted the e-mail with Jaws 18 update download e-mail !! Can you resend that e-mail with Jaws 18 for 32 bits and 64 bits download links ? If you want to send it to me private my e-mail is O.AddisonGethers@...

Thanks,

Addison




Re: JAWS 17 and 18 have some basic inherent flaw.

Tom Behler
 

I have found Jaws to be increasingly unstable and sluggish with Firefox.

At this point, I'm using Jaws 17 on a 64-bit Windows 7 computer.

Even though my SMA covers me up to Jaws 18, I'm sticking with 17 for now
since I'm not confident Jaws 18 will be any better at least at this point.

Dr. Tom Behler from Michigan

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Maria
Campbell
Sent: Friday, December 09, 2016 4:11 PM
To: main@jfw.groups.io
Subject: Re: JAWS 17 and 18 have some basic inherent flaw.

I have also been very disappointed in the increasing instability of JAWS in
Internet Explorer, especially since Edge isn't even supported at all at this
time. I would be much happier to pay for greater future stability than for
new features that I may never, or hardly ever use.


Maria Campbell
lucky1@gmail.com

Love and compassion are necessities, not luxuries.
Without them, humanity cannot survive.
--Dalai Lama

On 12/9/2016 2:59 PM, Gudrun Brunot wrote:
Music to my ears, Tim. Thank you for taking the time and going to the
trouble to put this in a nutshell for us. I know I've been noticing
problems with JAWS and not been able to figure out whether it was
because I wasn't spending enough time reading the training material
from FS or whether it was my configuration or JAWS settings. What I've
had difficulty with is websites where I get stuck in some toolbar and
told that I'm on a tab that I can't get out of, whether I tab,
control-tab, or arrow around. All I can do is close the site and
reopen it. That has been extremely irritating and time-consuming for a
long time.

Yeah for stability.



Gudrun

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim
Ford
Sent: Thursday, December 08, 2016 11:20 PM
To: main@jfw.groups.io
Subject: JAWS 17 and 18 have some basic inherent flaw.

Hi All,

I warn readers that my post here is a bit long, but for those of you
who want to help things improve with JAWS, I urge you to take the time
to consider my observations and opinions described below.

Back early on with JAWS 17, I reported to Freedom Scientific the
sluggishness I was experiencing. I also reported that on this list.
At the time, nobody else seemed to be having the problem, and FS said
they had not heard of anyone but me having the problems. Maybe I was
the first, but now it seems obvious the problem is steadily affecting more
and more of us.

I tried every update of JAWS 17, hoping it would fix the problems, but
the sluggishness became worse. I tried all beta test versions of JAWS
18, and although it seemed a bit better, eventually J 18 was impacted
to the point that I quit using it.

I completely uninstalled every piece of FS software, other than Open
Book, and did a new install of JAWS 16 from the installation CD. I
have not had any of the sluggishness, now going on about 3 weeks.

It thus seems clear there is a fundamental problem with J 17 and 18,
that it affects different computers at different rates of onset, like
a disease that started slowly, and is now gathering steam as it spreads.

My machine is an HP laptop running Windows 7 Pro, 32 bit, with 6 GB of
ram.
It is a state government agency machine, with Semantic encryption and
anti-virus, and Office 2013. Somewhere in our experiences are the
clues towards a solution, and I hope FS figures it out soon.

For now, I will stay with J 16. If I decide that JAWS is not worth
the problems, I will go to NVDA, but not beat myself up any longer
dealing with the performance problems JAWS 17-18 have. My current license
is good only
up to version 17, and I just wont' pay for any more worthless upgrades.

From my vague recollection, to find good JAWS stability, we would
have to go back to something like JAWS 7, maybe up to 10, but after
that, FS was focusing too much on developing new features, in order to
justify us continuing to work with them.

That said, I also appreciate that Windows and web design has become
vastly more complicated, to come up with all those nifty visual
features, and it has been a constant battle for screen readers to keep
up. JAWS is losing the battle.

My humble suggestion is that Freedom Scientific should accept that
JAWS basic stability and features have now become too unstable for most of
us.
JAWS created the new "feature" of having an automatic reboot of JAWS
when the system senses a lockup. That "feature" is a complete
acknowledgement of how unstable JAWS has become.

In order for a private vendor such as FS to be motivated to quit
trying new features for a while, and concentrate on stability of what
JAWS already has, JAWS users need to send a clear message to FS, that
we will be willing to accept less new glitz, in exchange for stability.

Maybe us JAWS users have to share some of the blame for allowing
ourselves to get excited about new JAWS versions, but we never were
asked whether we valued new features over stability. I suggest that
it is now time for us to make that clear, that glitz is fine, but not
at the expense of stable performance for our day in and day out use of
computers.

Thank you for considering my long rant.,

Tim Ford







Re: JAWS 17 and 18 have some basic inherent flaw.

Tim Ford
 

Hi All,

Don't bother trying to recreate the sluggish problems, if it hits you, you will know. Just consider yourselves lucky!

Tim Ford

-----Original Message-----
From: Melissa Stott
Sent: Friday, December 09, 2016 2:03 PM
To: main@jfw.groups.io
Subject: Re: JAWS 17 and 18 have some basic inherent flaw.

I can't reproduce this issue either.

-----Original Message-----
From: Sieghard Weitzel
Sent: Friday, December 09, 2016 1:51 PM
To: main@jfw.groups.io
Subject: Re: JAWS 17 and 18 have some basic inherent flaw.

This must be happening for some people then because I can't confirm this at
all with either Jaws 17 or 18. It may happen occasionally, but it must not
be a lot since I can't even remember when I last had this problem. I had
Jaws 17 and now have Jaws 18 on two laptops with Windows 10, my old Acer and
my new Asus Zenbook, and I also had/have them on several desktops at my
store which are still running Windows 7 and nowhere do I have a big problem
with this.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of dennis
Sent: Friday, December 9, 2016 8:53 AM
To: main@jfw.groups.io
Subject: Re: JAWS 17 and 18 have some basic inherent flaw.

i too have been back to 16 because 17 and 18 have the problem of the vertual
kercer shutting itself off all the time. while using the net or email or
anything.


On 12/9/2016 1:57 AM, Marquette, Ed wrote:
Tim:

Thank you for your full and frank discussion of something that has concerned me for years.
In fact, a few years back, I started an on-line petition. The idea was to send a message to Freedom Scientific that, until Freedom Scientific fixed fundamental problems with its basic code (instead of loading the software with new features) we, JAWS users, should stop buying "upgrades" -- a kind of feature moratorium.
I hear echoes of my own posts -- posts that got me kicked off at least one list.
Many of us experienced the problems with JAWS 13 that you are experiencing with JAWS 17.
Well, my on-line petition didn't get very far, and Freedom Scientific has continued to pile on the new features.
The problems with JAWS 17 may not simply be a further symptom of the feature disease, though it likely contributes. JAWS 17 is fundamentally different, as FS will admit. I try to use JAWS 17, but I find myself switching back to JAWS 16 quite frequently. There are an array of situations, particularly in Office 2013, where JAWS 16 is just better, reading prompts that JAWS 17 misses, reading the correct prompts instead of extraneous information, and just working instead of going out to lunch. JAWS 17 also has an inherent problem of corrupting some of its own files. Periodically, it starts reading extraneous numbers. For instance, in JAWS 17, I am now typing (in words and figures) the number thirteen 13. When I read back the number, I hear thirteen sixty-five. The number is in superscript, but that is not always necessary to confuse JAWS 17. JAWS 16 NEVER has this problem.
Of course the whole file layout is different. As I sadly discovered, the Keyboard Manager in JAWS 17 is brain-damaged.
At the same time I bemoan the new features, it is some of these features that keep me using JAWS. Even as badly as JAWS handles track changes, when I last checked NVDA didn't handle track changes at all.
ALAS! Perhaps I'll try NVDA again.
I was hoping JAWS 18 would fix the problems in JAWS 17. It looks like that was a vain hope.


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim
Ford
Sent: Friday, December 9, 2016 1:20 AM
To: main@jfw.groups.io
Subject: JAWS 17 and 18 have some basic inherent flaw.

Hi All,

I warn readers that my post here is a bit long, but for those of you who want to help things improve with JAWS, I urge you to take the time to consider my observations and opinions described below.

Back early on with JAWS 17, I reported to Freedom Scientific the sluggishness I was experiencing. I also reported that on this list. At the time, nobody else seemed to be having the problem, and FS said they had not heard of anyone but me having the problems. Maybe I was the first, but now it seems obvious the problem is steadily affecting more and more of us.

I tried every update of JAWS 17, hoping it would fix the problems, but the sluggishness became worse. I tried all beta test versions of JAWS 18, and although it seemed a bit better, eventually J 18 was impacted to the point that I quit using it.

I completely uninstalled every piece of FS software, other than Open Book, and did a new install of JAWS 16 from the installation CD. I have not had any of the sluggishness, now going on about 3 weeks.

It thus seems clear there is a fundamental problem with J 17 and 18, that it affects different computers at different rates of onset, like a disease that started slowly, and is now gathering steam as it spreads.

My machine is an HP laptop running Windows 7 Pro, 32 bit, with 6 GB of ram.
It is a state government agency machine, with Semantic encryption and anti-virus, and Office 2013. Somewhere in our experiences are the clues towards a solution, and I hope FS figures it out soon.

For now, I will stay with J 16. If I decide that JAWS is not worth the problems, I will go to NVDA, but not beat myself up any longer dealing with the performance problems JAWS 17-18 have. My current license is good only
up to version 17, and I just wont' pay for any more worthless upgrades.

From my vague recollection, to find good JAWS stability, we would have to go back to something like JAWS 7, maybe up to 10, but after that, FS was focusing too much on developing new features, in order to justify us continuing to work with them.
That said, I also appreciate that Windows and web design has become vastly more complicated, to come up with all those nifty visual features, and it has been a constant battle for screen readers to keep up. JAWS is losing the battle.

My humble suggestion is that Freedom Scientific should accept that JAWS basic stability and features have now become too unstable for most of us.
JAWS created the new "feature" of having an automatic reboot of JAWS when the system senses a lockup. That "feature" is a complete acknowledgement of how unstable JAWS has become.

In order for a private vendor such as FS to be motivated to quit trying new features for a while, and concentrate on stability of what JAWS already has, JAWS users need to send a clear message to FS, that we will be willing to accept less new glitz, in exchange for stability.

Maybe us JAWS users have to share some of the blame for allowing ourselves to get excited about new JAWS versions, but we never were asked whether we valued new features over stability. I suggest that it is now time for us to make that clear, that glitz is fine, but not at the expense of stable performance for our day in and day out use of computers.

Thank you for considering my long rant.,

Tim Ford




----------------------------------------------------------------------
This E-mail message is confidential, is intended only for the named
recipients above and may contain information that is privileged,
attorney work product or otherwise protected by applicable law. If you have received this message in error, please notify the sender at 402-346-6000 and delete this E-mail message.
Thank you.




Re: JAWS 17 and 18 have some basic inherent flaw.

Melissa Stott
 

I can't reproduce this issue either.

-----Original Message-----
From: Sieghard Weitzel
Sent: Friday, December 09, 2016 1:51 PM
To: main@jfw.groups.io
Subject: Re: JAWS 17 and 18 have some basic inherent flaw.

This must be happening for some people then because I can't confirm this at all with either Jaws 17 or 18. It may happen occasionally, but it must not be a lot since I can't even remember when I last had this problem. I had Jaws 17 and now have Jaws 18 on two laptops with Windows 10, my old Acer and my new Asus Zenbook, and I also had/have them on several desktops at my store which are still running Windows 7 and nowhere do I have a big problem with this.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of dennis
Sent: Friday, December 9, 2016 8:53 AM
To: main@jfw.groups.io
Subject: Re: JAWS 17 and 18 have some basic inherent flaw.

i too have been back to 16 because 17 and 18 have the problem of the vertual kercer shutting itself off all the time. while using the net or email or anything.


On 12/9/2016 1:57 AM, Marquette, Ed wrote:
Tim:

Thank you for your full and frank discussion of something that has concerned me for years.
In fact, a few years back, I started an on-line petition. The idea was to send a message to Freedom Scientific that, until Freedom Scientific fixed fundamental problems with its basic code (instead of loading the software with new features) we, JAWS users, should stop buying "upgrades" -- a kind of feature moratorium.
I hear echoes of my own posts -- posts that got me kicked off at least one list.
Many of us experienced the problems with JAWS 13 that you are experiencing with JAWS 17.
Well, my on-line petition didn't get very far, and Freedom Scientific has continued to pile on the new features.
The problems with JAWS 17 may not simply be a further symptom of the feature disease, though it likely contributes. JAWS 17 is fundamentally different, as FS will admit. I try to use JAWS 17, but I find myself switching back to JAWS 16 quite frequently. There are an array of situations, particularly in Office 2013, where JAWS 16 is just better, reading prompts that JAWS 17 misses, reading the correct prompts instead of extraneous information, and just working instead of going out to lunch. JAWS 17 also has an inherent problem of corrupting some of its own files. Periodically, it starts reading extraneous numbers. For instance, in JAWS 17, I am now typing (in words and figures) the number thirteen 13. When I read back the number, I hear thirteen sixty-five. The number is in superscript, but that is not always necessary to confuse JAWS 17. JAWS 16 NEVER has this problem.
Of course the whole file layout is different. As I sadly discovered, the Keyboard Manager in JAWS 17 is brain-damaged.
At the same time I bemoan the new features, it is some of these features that keep me using JAWS. Even as badly as JAWS handles track changes, when I last checked NVDA didn't handle track changes at all.
ALAS! Perhaps I'll try NVDA again.
I was hoping JAWS 18 would fix the problems in JAWS 17. It looks like that was a vain hope.


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim
Ford
Sent: Friday, December 9, 2016 1:20 AM
To: main@jfw.groups.io
Subject: JAWS 17 and 18 have some basic inherent flaw.

Hi All,

I warn readers that my post here is a bit long, but for those of you who want to help things improve with JAWS, I urge you to take the time to consider my observations and opinions described below.

Back early on with JAWS 17, I reported to Freedom Scientific the sluggishness I was experiencing. I also reported that on this list. At the time, nobody else seemed to be having the problem, and FS said they had not heard of anyone but me having the problems. Maybe I was the first, but now it seems obvious the problem is steadily affecting more and more of us.

I tried every update of JAWS 17, hoping it would fix the problems, but the sluggishness became worse. I tried all beta test versions of JAWS 18, and although it seemed a bit better, eventually J 18 was impacted to the point that I quit using it.

I completely uninstalled every piece of FS software, other than Open Book, and did a new install of JAWS 16 from the installation CD. I have not had any of the sluggishness, now going on about 3 weeks.

It thus seems clear there is a fundamental problem with J 17 and 18, that it affects different computers at different rates of onset, like a disease that started slowly, and is now gathering steam as it spreads.

My machine is an HP laptop running Windows 7 Pro, 32 bit, with 6 GB of ram.
It is a state government agency machine, with Semantic encryption and anti-virus, and Office 2013. Somewhere in our experiences are the clues towards a solution, and I hope FS figures it out soon.

For now, I will stay with J 16. If I decide that JAWS is not worth the problems, I will go to NVDA, but not beat myself up any longer dealing with the performance problems JAWS 17-18 have. My current license is good only
up to version 17, and I just wont' pay for any more worthless upgrades.

From my vague recollection, to find good JAWS stability, we would have to go back to something like JAWS 7, maybe up to 10, but after that, FS was focusing too much on developing new features, in order to justify us continuing to work with them.
That said, I also appreciate that Windows and web design has become vastly more complicated, to come up with all those nifty visual features, and it has been a constant battle for screen readers to keep up. JAWS is losing the battle.

My humble suggestion is that Freedom Scientific should accept that JAWS basic stability and features have now become too unstable for most of us.
JAWS created the new "feature" of having an automatic reboot of JAWS when the system senses a lockup. That "feature" is a complete acknowledgement of how unstable JAWS has become.

In order for a private vendor such as FS to be motivated to quit trying new features for a while, and concentrate on stability of what JAWS already has, JAWS users need to send a clear message to FS, that we will be willing to accept less new glitz, in exchange for stability.

Maybe us JAWS users have to share some of the blame for allowing ourselves to get excited about new JAWS versions, but we never were asked whether we valued new features over stability. I suggest that it is now time for us to make that clear, that glitz is fine, but not at the expense of stable performance for our day in and day out use of computers.

Thank you for considering my long rant.,

Tim Ford




----------------------------------------------------------------------
This E-mail message is confidential, is intended only for the named
recipients above and may contain information that is privileged,
attorney work product or otherwise protected by applicable law. If you have received this message in error, please notify the sender at 402-346-6000 and delete this E-mail message.
Thank you.




Re: JAWS 17 and 18 have some basic inherent flaw.

Jason White
 

Maria Campbell <lucky1inct@gmail.com> wrote:
I have also been very disappointed in the increasing instability of JAWS in
Internet Explorer, especially since Edge isn't even supported at all at this
time.
In my experience, both Firefox and Chrome work well with recent versions of
JAWS. I've used them with quite complex Web applications.


Re: JAWS 17 and 18 have some basic inherent flaw.

Maria Campbell
 

I have also been very disappointed in the increasing instability of JAWS in Internet Explorer, especially since Edge isn't even supported at all at this time. I would be much happier to pay for greater future stability than for new features that I may never, or hardly ever use.


Maria Campbell
lucky1@gmail.com

Love and compassion are necessities, not luxuries.
Without them, humanity cannot survive.
--Dalai Lama

On 12/9/2016 2:59 PM, Gudrun Brunot wrote:
Music to my ears, Tim. Thank you for taking the time and going to the
trouble to put this in a nutshell for us. I know I've been noticing problems
with JAWS and not been able to figure out whether it was because I wasn't
spending enough time reading the training material from FS or whether it was
my configuration or JAWS settings. What I've had difficulty with is websites
where I get stuck in some toolbar and told that I'm on a tab that I can't
get out of, whether I tab, control-tab, or arrow around. All I can do is
close the site and reopen it. That has been extremely irritating and
time-consuming for a long time.

Yeah for stability.



Gudrun

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim Ford
Sent: Thursday, December 08, 2016 11:20 PM
To: main@jfw.groups.io
Subject: JAWS 17 and 18 have some basic inherent flaw.

Hi All,

I warn readers that my post here is a bit long, but for those of you who
want to help things improve with JAWS, I urge you to take the time to
consider my observations and opinions described below.

Back early on with JAWS 17, I reported to Freedom Scientific the
sluggishness I was experiencing. I also reported that on this list. At the
time, nobody else seemed to be having the problem, and FS said they had not
heard of anyone but me having the problems. Maybe I was the first, but now
it seems obvious the problem is steadily affecting more and more of us.

I tried every update of JAWS 17, hoping it would fix the problems, but the
sluggishness became worse. I tried all beta test versions of JAWS 18, and
although it seemed a bit better, eventually J 18 was impacted to the point
that I quit using it.

I completely uninstalled every piece of FS software, other than Open Book,
and did a new install of JAWS 16 from the installation CD. I have not had
any of the sluggishness, now going on about 3 weeks.

It thus seems clear there is a fundamental problem with J 17 and 18, that it
affects different computers at different rates of onset, like a disease that
started slowly, and is now gathering steam as it spreads.

My machine is an HP laptop running Windows 7 Pro, 32 bit, with 6 GB of ram.
It is a state government agency machine, with Semantic encryption and
anti-virus, and Office 2013. Somewhere in our experiences are the clues
towards a solution, and I hope FS figures it out soon.

For now, I will stay with J 16. If I decide that JAWS is not worth the
problems, I will go to NVDA, but not beat myself up any longer dealing with
the performance problems JAWS 17-18 have. My current license is good only
up to version 17, and I just wont' pay for any more worthless upgrades.

From my vague recollection, to find good JAWS stability, we would have to go
back to something like JAWS 7, maybe up to 10, but after that, FS was
focusing too much on developing new features, in order to justify us
continuing to work with them.

That said, I also appreciate that Windows and web design has become vastly
more complicated, to come up with all those nifty visual features, and it
has been a constant battle for screen readers to keep up. JAWS is losing
the battle.

My humble suggestion is that Freedom Scientific should accept that JAWS
basic stability and features have now become too unstable for most of us.
JAWS created the new "feature" of having an automatic reboot of JAWS when
the system senses a lockup. That "feature" is a complete acknowledgement of
how unstable JAWS has become.

In order for a private vendor such as FS to be motivated to quit trying new
features for a while, and concentrate on stability of what JAWS already has,
JAWS users need to send a clear message to FS, that we will be willing to
accept less new glitz, in exchange for stability.

Maybe us JAWS users have to share some of the blame for allowing ourselves
to get excited about new JAWS versions, but we never were asked whether we
valued new features over stability. I suggest that it is now time for us to
make that clear, that glitz is fine, but not at the expense of stable
performance for our day in and day out use of computers.

Thank you for considering my long rant.,

Tim Ford






Re: JAWS 17 and 18 have some basic inherent flaw.

Gudrun Brunot
 

Music to my ears, Tim. Thank you for taking the time and going to the
trouble to put this in a nutshell for us. I know I've been noticing problems
with JAWS and not been able to figure out whether it was because I wasn't
spending enough time reading the training material from FS or whether it was
my configuration or JAWS settings. What I've had difficulty with is websites
where I get stuck in some toolbar and told that I'm on a tab that I can't
get out of, whether I tab, control-tab, or arrow around. All I can do is
close the site and reopen it. That has been extremely irritating and
time-consuming for a long time.

Yeah for stability.



Gudrun

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim Ford
Sent: Thursday, December 08, 2016 11:20 PM
To: main@jfw.groups.io
Subject: JAWS 17 and 18 have some basic inherent flaw.

Hi All,

I warn readers that my post here is a bit long, but for those of you who
want to help things improve with JAWS, I urge you to take the time to
consider my observations and opinions described below.

Back early on with JAWS 17, I reported to Freedom Scientific the
sluggishness I was experiencing. I also reported that on this list. At the
time, nobody else seemed to be having the problem, and FS said they had not
heard of anyone but me having the problems. Maybe I was the first, but now
it seems obvious the problem is steadily affecting more and more of us.

I tried every update of JAWS 17, hoping it would fix the problems, but the
sluggishness became worse. I tried all beta test versions of JAWS 18, and
although it seemed a bit better, eventually J 18 was impacted to the point
that I quit using it.

I completely uninstalled every piece of FS software, other than Open Book,
and did a new install of JAWS 16 from the installation CD. I have not had
any of the sluggishness, now going on about 3 weeks.

It thus seems clear there is a fundamental problem with J 17 and 18, that it
affects different computers at different rates of onset, like a disease that
started slowly, and is now gathering steam as it spreads.

My machine is an HP laptop running Windows 7 Pro, 32 bit, with 6 GB of ram.
It is a state government agency machine, with Semantic encryption and
anti-virus, and Office 2013. Somewhere in our experiences are the clues
towards a solution, and I hope FS figures it out soon.

For now, I will stay with J 16. If I decide that JAWS is not worth the
problems, I will go to NVDA, but not beat myself up any longer dealing with
the performance problems JAWS 17-18 have. My current license is good only
up to version 17, and I just wont' pay for any more worthless upgrades.

From my vague recollection, to find good JAWS stability, we would have to go
back to something like JAWS 7, maybe up to 10, but after that, FS was
focusing too much on developing new features, in order to justify us
continuing to work with them.

That said, I also appreciate that Windows and web design has become vastly
more complicated, to come up with all those nifty visual features, and it
has been a constant battle for screen readers to keep up. JAWS is losing
the battle.

My humble suggestion is that Freedom Scientific should accept that JAWS
basic stability and features have now become too unstable for most of us.
JAWS created the new "feature" of having an automatic reboot of JAWS when
the system senses a lockup. That "feature" is a complete acknowledgement of
how unstable JAWS has become.

In order for a private vendor such as FS to be motivated to quit trying new
features for a while, and concentrate on stability of what JAWS already has,
JAWS users need to send a clear message to FS, that we will be willing to
accept less new glitz, in exchange for stability.

Maybe us JAWS users have to share some of the blame for allowing ourselves
to get excited about new JAWS versions, but we never were asked whether we
valued new features over stability. I suggest that it is now time for us to
make that clear, that glitz is fine, but not at the expense of stable
performance for our day in and day out use of computers.

Thank you for considering my long rant.,

Tim Ford


Re: Difficulty Using Website

 

Just FYI, I am using Jaws 18 and just went to the website and I am able to navigate it OK. I was able to select links like Holiday Hot Sauces, New Arrivals etc. and to arrow through the list of displayed results. I did find that there are no headings on the site so after I selected "Holiday Hot Sauces" it took me a bit to find the actual section, I had to page down a few times, then I realized I was in a listing of sauces and prices and then went back up until I came to the beginning. I could have used virtual find and looked for "Holiday" and found it much quicker.

I must say that Jaws 18 seems a lot better with some websites. For example, the Outlook.com webinterface was sort of like what Pamela described with Jaws 17, extremely sluggish and basically unuseable. With Jaws 18 I can navigate it although it is still just not as accessible as it once was, but that apparently is something Microsoft is aware of and is working on (at least I was told this by a Microsoft Accessibility person).

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ekstrand, Pamela A. -ND
Sent: Thursday, December 08, 2016 2:37 PM
To: main@jfw.groups.io
Subject: Difficulty Using Website

Hi All,

I am trying to use the hotsauceworld.com website, and navigating it with JAWS 17 is next to impossible. I have tried both IE and Firefox with similar results. It is so sluggish that it becomes unuseable.

Does anyone have any suggestions for making this site useable with JAWS?

Thanks.
Pam


Difficulty Using Website

Ekstrand, Pamela A. -ND
 

Hi All,

I am trying to use the hotsauceworld.com website, and navigating it with JAWS 17 is next to impossible. I have tried both IE and Firefox with similar results. It is so sluggish that it becomes unuseable.

Does anyone have any suggestions for making this site useable with JAWS?

Thanks.
Pam


locked Re: Seeking for candidates, working from home

James Homuth
 

Closing this thread for being extremely off-topic. We don't accept job advertisements here.


James,

List Admin


On Fri, Dec 9, 2016 at 10:42 am, Pablo Morales wrote:

Hello everybody,
Sorry for the semi off topic.
We are looking for people who are bilingual, and who wish to work from home.
If anybody is interested, please send me an email to.
pmorales@...
Please, see the job description below.
Thank you everybody,

Job Summary
This position is responsible for Receiving, processing and responding to
inbound calls, written letters and emails originated by guests, vendors,
Corporate & Franchise restaurants, media outlets and other entities. On
behalf of Denny's Corporate, Customer Service Associates must provide
accurate information regarding corporate processes and procedures. If
necessary, routes inquiries/issues to the appropriate person and or
department. Ensures all calls regarding restaurant experiences are quickly
addressed, analyzed and resolved.
Essential Functions (Duties and Responsibilities)
. Responsible for meeting and exceeding Call Center metrics and
service expectations when responding to those who make contact with the
Denny's Corporate Customer Service department and the Executive Office (CEO
Promise) phone and email queues.
. Answers, researches and resolves inquiries, complaints received
regarding service failures experienced at Denny's restaurants, fulfillment
requests, credit/gift card issues, service compliments, general suggestions
and comments.
. Acts as Corporate Liaison between guests and various departments
within to ensure third party questions and or problem are properly
addressed.
. Identifies and communicates systemic and recurring service issues to
departmental, Operations and Training Leaders.
. Administers and documents customer satisfaction surveys via phone
conversations for those guests inside of targeted areas of Denny's
footprint.
. Asks probing questions to gain clarity and use active listening
skills to ensure the guest's perspective about the issue(s) are identified
and recorded so that the root cause can be determined and addressed by field
leaders.
. Assists restaurant managers in correctly handling service related
issues, including gift card redemption and issuance problems.
. Contacts Franchise Owners, Restaurant Management, Corporate and
Franchise Leaders as necessary to gain additional insight and or to provide
additional information regarding guest incidents.
. Requests additional follow-up from above leaders as necessary when
either a guest requests this specific contact and or he/she is not
completely satisfied with the resolution provided by the Customer Service
Department.
. Provides and processes guests compensation (coupons, paper checks &
gift cards) to ensure that all service issues are resolved and as an attempt
to apologize for the situation and regain the guest's patronage in the
future.
. Provides guests with a personalized communication in the format of a
handwritten card or experience specific email. This communication
apologizes, offers resolution, outlines the steps that have been taken to
address the issue at the restaurant level and thanks the guests for making
Denny's Corporate aware.
. Accurately and thoroughly documents all exchanges of communication
and information. Such documentation is frequently requested and used by
Denny's Legal Department.
. Follows up and follows through on open call summaries, requests,
promises, and questions that have not been answered to provide callers with
a resolution in a timely manner.
. Maintains acceptable workloads and meet or exceed departmental
metrics as outlined by the leadership team.
. Other duties as assigned.

Education & Experience Requirements
. High school diploma or equivalent. Some college preferred.
. 1-3 years of recent experience in a Customer Service support role
(Call Center experience preferred). Computer experience is required along
with an acceptable WPM of at least 30.
Required Knowledge and Skills
. Must be Bilingual in English and Spanish (written and spoken)
. Must have a passion for customer service excellence and have the
desire and drive to serve as the customer's advocate.
. Excellent written and verbal communication skills.
. Must be able to take and process 60- 80 calls and 20-30 emails per
day.
. Works independently and adjusts to changing priorities and demands
associated with a changing environment.
. Proven analytical and problem solving skills.
. Must be detailed oriented and have the ability to work well under
pressure.
. Must have the ability to listen to internal and external customers
and communicate to all levels of the organization (Managers, Directors,
SVP's, etc..).
. Self-motivated and demonstrates positive interpersonal skills. Hello
everybody,

 


Re: JAWS 17 and 18 have some basic inherent flaw.

 

This must be happening for some people then because I can't confirm this at all with either Jaws 17 or 18. It may happen occasionally, but it must not be a lot since I can't even remember when I last had this problem. I had Jaws 17 and now have Jaws 18 on two laptops with Windows 10, my old Acer and my new Asus Zenbook, and I also had/have them on several desktops at my store which are still running Windows 7 and nowhere do I have a big problem with this.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of dennis
Sent: Friday, December 9, 2016 8:53 AM
To: main@jfw.groups.io
Subject: Re: JAWS 17 and 18 have some basic inherent flaw.

i too have been back to 16 because 17 and 18 have the problem of the vertual kercer shutting itself off all the time. while using the net or email or anything.


On 12/9/2016 1:57 AM, Marquette, Ed wrote:
Tim:

Thank you for your full and frank discussion of something that has concerned me for years.
In fact, a few years back, I started an on-line petition. The idea was to send a message to Freedom Scientific that, until Freedom Scientific fixed fundamental problems with its basic code (instead of loading the software with new features) we, JAWS users, should stop buying "upgrades" -- a kind of feature moratorium.
I hear echoes of my own posts -- posts that got me kicked off at least one list.
Many of us experienced the problems with JAWS 13 that you are experiencing with JAWS 17.
Well, my on-line petition didn't get very far, and Freedom Scientific has continued to pile on the new features.
The problems with JAWS 17 may not simply be a further symptom of the feature disease, though it likely contributes. JAWS 17 is fundamentally different, as FS will admit. I try to use JAWS 17, but I find myself switching back to JAWS 16 quite frequently. There are an array of situations, particularly in Office 2013, where JAWS 16 is just better, reading prompts that JAWS 17 misses, reading the correct prompts instead of extraneous information, and just working instead of going out to lunch. JAWS 17 also has an inherent problem of corrupting some of its own files. Periodically, it starts reading extraneous numbers. For instance, in JAWS 17, I am now typing (in words and figures) the number thirteen 13. When I read back the number, I hear thirteen sixty-five. The number is in superscript, but that is not always necessary to confuse JAWS 17. JAWS 16 NEVER has this problem.
Of course the whole file layout is different. As I sadly discovered, the Keyboard Manager in JAWS 17 is brain-damaged.
At the same time I bemoan the new features, it is some of these features that keep me using JAWS. Even as badly as JAWS handles track changes, when I last checked NVDA didn't handle track changes at all.
ALAS! Perhaps I'll try NVDA again.
I was hoping JAWS 18 would fix the problems in JAWS 17. It looks like that was a vain hope.


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Tim
Ford
Sent: Friday, December 9, 2016 1:20 AM
To: main@jfw.groups.io
Subject: JAWS 17 and 18 have some basic inherent flaw.

Hi All,

I warn readers that my post here is a bit long, but for those of you who want to help things improve with JAWS, I urge you to take the time to consider my observations and opinions described below.

Back early on with JAWS 17, I reported to Freedom Scientific the sluggishness I was experiencing. I also reported that on this list. At the time, nobody else seemed to be having the problem, and FS said they had not heard of anyone but me having the problems. Maybe I was the first, but now it seems obvious the problem is steadily affecting more and more of us.

I tried every update of JAWS 17, hoping it would fix the problems, but the sluggishness became worse. I tried all beta test versions of JAWS 18, and although it seemed a bit better, eventually J 18 was impacted to the point that I quit using it.

I completely uninstalled every piece of FS software, other than Open Book, and did a new install of JAWS 16 from the installation CD. I have not had any of the sluggishness, now going on about 3 weeks.

It thus seems clear there is a fundamental problem with J 17 and 18, that it affects different computers at different rates of onset, like a disease that started slowly, and is now gathering steam as it spreads.

My machine is an HP laptop running Windows 7 Pro, 32 bit, with 6 GB of ram.
It is a state government agency machine, with Semantic encryption and anti-virus, and Office 2013. Somewhere in our experiences are the clues towards a solution, and I hope FS figures it out soon.

For now, I will stay with J 16. If I decide that JAWS is not worth the problems, I will go to NVDA, but not beat myself up any longer dealing with the performance problems JAWS 17-18 have. My current license is good only
up to version 17, and I just wont' pay for any more worthless upgrades.

From my vague recollection, to find good JAWS stability, we would have to go back to something like JAWS 7, maybe up to 10, but after that, FS was focusing too much on developing new features, in order to justify us continuing to work with them.
That said, I also appreciate that Windows and web design has become vastly more complicated, to come up with all those nifty visual features, and it has been a constant battle for screen readers to keep up. JAWS is losing the battle.

My humble suggestion is that Freedom Scientific should accept that JAWS basic stability and features have now become too unstable for most of us.
JAWS created the new "feature" of having an automatic reboot of JAWS when the system senses a lockup. That "feature" is a complete acknowledgement of how unstable JAWS has become.

In order for a private vendor such as FS to be motivated to quit trying new features for a while, and concentrate on stability of what JAWS already has, JAWS users need to send a clear message to FS, that we will be willing to accept less new glitz, in exchange for stability.

Maybe us JAWS users have to share some of the blame for allowing ourselves to get excited about new JAWS versions, but we never were asked whether we valued new features over stability. I suggest that it is now time for us to make that clear, that glitz is fine, but not at the expense of stable performance for our day in and day out use of computers.

Thank you for considering my long rant.,

Tim Ford




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