1. main@jfw.groups.io
   Date   
moderated LOOKING FOR A PRINTER DRIVER

Marvin Hunkin
 

HI. NEED THE HP 8150 PRINTER POST SCRIPT DRIVER. WHEN I TRY TO SIGN UP FOR HP, TO DOWNLOAD, STUPID I AM NOT A ROBOT KEEPS TIMING OUT AND TRIED THIS ON EDGE, CHROME, INTERNET EXPLORER. AND SET A STRONG PASSWORD. NEED TO DOWNLOAD THIS, FOR AN ASSIGNMENT I AM DOING FOR MY NETWORK COURSE INSIDE VM WARE WORKSTATION. WHERE CAN I DOWNLOAD THIS. AND THEN HAVE GOOGLED HOW TO CREATE A PRINTER IN WINDOWS 10 . USING JAWS 2020 LATEST VERSION.

ANY HELP. TRIED SEARCHING, BUT KEEP RUNNING INTO THIS ISSUE. HAVE GIVEN HP AUSTRALIA FEEDBACK.

ANY IDEAS. OR HELP.

THANKS.
moderated Re: Jaws2020 and Outlook 2016

John Covici
 

I wonder if he needs to turn the preview pane off? If he has it on,
it does not work well with Jaws.

On Sat, 05 Sep 2020 01:54:00 -0400,
Les Kriegler wrote:

[1 <text/plain; us-ascii (7bit)>]
Hi Mike,

He should be able to arrow up and down with Outlook. The first thing I would
do is an Online Outlook repair. I would go to the search box in Windows and
type add/remove and press Enter. That will place him in the Control Panel.
He should be able to arrow down and find either Outlook or Office 365. Press
Enter on this and he will choose Modify. There are two options now. Quick
Repair and Online Repair. I'd choose the second option. It takes about 30
minutes before the process completes. Once done, run Outlook and see if the
issue is resolved. If not, a Jaws repair should be run. I do that from the
executable file that he should download. The first option is to run a
repair. Hope this helps.

Best,



Les



From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B
Sent: Saturday, September 5, 2020 1:23 AM
To: Undisclosed-Recipient:;
Subject: Jaws2020 and Outlook 2016



Hi All,



A friend is having the problem below and asks the following. He's running
Windows 10, J2020 latest and Outlook 2016.



I have a JAWS + Outlook question for you. Do you have any information on
how I can make JAWS and Outlook interact more smoothly? Each time I arrow up
or down in the inbox, I have to press the JAWS key + the up arrow in order
to get it to read the first line of the message before I decide whether I
want to open it or not. Is there a way to get it to read just by arrowing up
or down? Thanks for your help with this.



I don't use Outllook 2016 and can't help him. If anyone knows how to fix
this, would you please give him a hand? It would be greatly appreciated.
Thanks much.


Take care. Mike. Sent from my iBarstool. Go dodgers!






[2 <text/html; us-ascii (quoted-printable)>]
--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici wb2una
covici@ccs.covici.com
moderated Re: Jaws2020 and Outlook 2016

Les Kriegler
 

Hi Mike,

He should be able to arrow up and down with Outlook. The first thing I would do is an Online Outlook repair. I would go to  the search box in Windows and type add/remove and press Enter. That will place him in the Control Panel. He should be able to arrow down and find either Outlook or Office 365. Press Enter on this and he will choose Modify. There are two options now. Quick Repair and Online Repair. I’d choose the second option. It takes about 30 minutes before the process completes. Once done, run Outlook and see if the issue is resolved. If not, a Jaws repair should be run. I do that from the executable file that he should download. The first option is to run a repair. Hope this helps.

Best,

 

Les

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B
Sent: Saturday, September 5, 2020 1:23 AM
To: Undisclosed-Recipient:;
Subject: Jaws2020 and Outlook 2016

 

Hi All,

 

A friend is having the problem below and asks the following.  He's running Windows 10, J2020 latest and Outlook 2016.

 

 I have a JAWS + Outlook question for you. Do you have any information on how I can make JAWS and Outlook interact more smoothly? Each time I arrow up or down in the inbox, I have to press the JAWS key + the up arrow in order to get it to read the first line of the message before I decide whether I want to open it or not. Is there a way to get it to read just by arrowing up or down? Thanks for your help with this.  

 

I don't use Outllook 2016 and can't help him.  If anyone knows how to fix this, would you please give him a hand?  It would be greatly appreciated.  Thanks much.


Take care.  Mike.  Sent from my iBarstool.  Go dodgers!
moderated Jaws2020 and Outlook 2016

Mike B
 

Hi All,
 
A friend is having the problem below and asks the following.  He's running Windows 10, J2020 latest and Outlook 2016.
 
 I have a JAWS + Outlook question for you. Do you have any information on how I can make JAWS and Outlook interact more smoothly? Each time I arrow up or down in the inbox, I have to press the JAWS key + the up arrow in order to get it to read the first line of the message before I decide whether I want to open it or not. Is there a way to get it to read just by arrowing up or down? Thanks for your help with this.  
 
I don't use Outllook 2016 and can't help him.  If anyone knows how to fix this, would you please give him a hand?  It would be greatly appreciated.  Thanks much.

Take care.  Mike.  Sent from my iBarstool.  Go dodgers!
moderated Re: List view

David Griffith
 

The only way I know to get list view in Desktop is via File Explorer.

Windows E then D for Desktop and enter and then I will indeed have the Desktop in list view.

However as others have said simply press windows M to go the actual desktop.

 

David Griffith

 

Sent from Mail for Windows 10

 

From: Mike B
Sent: 05 September 2020 02:34
To: main@jfw.groups.io
Subject: Re: List view

 

Fred,

 

If you go to your desktop with the Windows key + m or D, keystroke there's not a list view option.  If you look at your View settings from the context menu you'll see what settings are available.  Make sure nothing is selected on the desktop when you open the context menu because if something is highlighted you won't get the View & Sort By options.  If you have the View setting on small icons and only have a few desktop icons it'll appear as if it's a list type view.


Take care.  Mike.  Sent from my iBarstool.  Go dodgers!

----- Original Message -----

Sent: Friday, September 04, 2020 4:52 PM

Subject: Re: List view

 

How did you get to the desktop?   If you're viewing it in File Explorer you will likely be in list view.  If you get to it via WinKey+D, you shouldn't be.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss

 
moderated Re: Quick Books

Sieghard Weitzel
 

QuickBooks Online is very accessible both on the PC and iOS, maybe even more so on iOS.
I have played around with it about a year ago and it was pretty good then, but they are very commited to accessibility and have been making ongoing improvements to QuickBooks Online. This is the subscription model where you pay a monthly or annual subscription fee.
I have been using Sage 50 forever, but I am about to buy a QuickBooks Online subscription shortly for a new company I set up as a holding company, there isn't much volume with respect to transactions or financial data, the company simply owns a building I bought for my retail store. My main business, the one which is the retail business and which has a much larger volume of transactions simply pays a monthly rent amount to the other company and currently there is a bit more going on since I have been renovating the building for the last 3 months. Anyways, my goal is to eventually also switch to QuickBooks with my retail business and to connect it to my point of sale software, using it for the other company allows me to get familiar with it without the pressure to instantly deal with dozens of transactions each day.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Mauck
Sent: Wednesday, September 2, 2020 1:59 PM
To: main@jfw.groups.io
Subject: Re: Quick Books

It's an accounting package for individuals or business.


Regards:

Don Mauck | Senior Accessibility Evangelist | Accessibility Program Office | (APO)

303.334.4184
Don.mauck@oracle.com

-----Original Message-----
From: Jasmine Kotsay <jasmine.kotsay@gmail.com>
Sent: Wednesday, September 2, 2020 2:57 PM
To: main@jfw.groups.io
Subject: Re: Quick Books

Hi,
What is QuickBooks?

On Sep 2, 2020, at 7:03 AM, Ann Byrne <annakb@sbcglobal.net> wrote:

Is quick books accessible with JAWS? When I worked with it years ago, it was pretty manageable. Is it still?

Thx,
moderated Re: List view

Mike B
 


Fred,
 
If you go to your desktop with the Windows key + m or D, keystroke there's not a list view option.  If you look at your View settings from the context menu you'll see what settings are available.  Make sure nothing is selected on the desktop when you open the context menu because if something is highlighted you won't get the View & Sort By options.  If you have the View setting on small icons and only have a few desktop icons it'll appear as if it's a list type view.

Take care.  Mike.  Sent from my iBarstool.  Go dodgers!

----- Original Message -----
Sent: Friday, September 04, 2020 4:52 PM
Subject: Re: List view

How did you get to the desktop?   If you're viewing it in File Explorer you will likely be in list view.  If you get to it via WinKey+D, you shouldn't be.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss
moderated Re: List view

Brian Vogel
 

How did you get to the desktop?   If you're viewing it in File Explorer you will likely be in list view.  If you get to it via WinKey+D, you shouldn't be.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

The purpose of education is not to validate ignorance but to overcome it.
       ~ Lawrence Krauss
moderated List view

Fred Adams
 

I would appreciate it very much if someone would tell me how to get out of
list view when I am on the desktop. I do not know how I got there or how to
get out of list view.

Thanks much,

FRED C. ADAMS W4HC
US ARMY ABN RET
ETERNITY ETERNITY AVERY LONG TIME
moderated Re: Help - trouble with my new installation of JAWS 2020

Paul Faucheux
 

hi cynthia this is paul faucheux from louisiana. i think i can help u
out. in answer to your first question as to why the function keys seem
not to do anything the reason might be that you have to turn off
software control of the function keys. or you also might need to press
the fn key when using a command like insert f7 to bring up a list of
links for example.

On 9/4/20, Cynthia Bruce <cynthia.bruce@bellaliant.net> wrote:
Hi All,



I will start by begging your patience as I try to sort out a new Dell
laptop
and an upgrade from JAWS 17 to JAWS 2020. I will start with a couple of
things so far, and I am sure there will be more.



1. JAWS isn't reading the emails in my inbox - Outlook. It only tells
me if and when I have replied, and it tells me if it was sent with high
importance.
2. The function keys don't seem to be doing anything, although F2 and
F3 seem to be controlling the volume. Similarly, insert + the function keys
don't seem to do anything like bring up a list of running windows etc.
3. I keep going into JAWS quick settings and making changes that it
doesn't seem to be saving.

Many thanks for any help you can provide.



Cynthia
moderated Re: Help - trouble with my new installation of JAWS 2020

Mike B
 

Hi Cynthia,
 
Below are a couple of notes on how to make your function keys work the way you're used to using them.
 
From: valiant8086
Hi.
 
For a Lenovo Try holding down the, FN key,  then you press escape. That might do it.
 
If this is a Lenovo, you can enable the function keys as default using the Lenovo Vantage app. If you don't have that app it should be available in the
Microsoft store.
 
If this is a dell, you should be able to toggle it in Mobility Center, press windows+x, then b to open it. Then tab around searching for a combo box that
will let you set the mode of your function keys.
 
If this is a Microsoft Surface, you may be able to toggle it by double pressing the fn key.
 
Most of these machines do permit forcing the setting within the system BIOS, but you most likely would need sighted assistance for that, as the BIOS is
separate from Windows, and, as such, there is no speech provided by any screen reader. Often, the temporary toggle is just that, temporary. The suggestions
FN+Escape, Double FN, etc may not stick across reboots. The Lenovo keystroke may not stick either, but forcing it from Lenovo Vantage does stick, as does
changing it in the system BIOS.
 
Valiant
 
 
Below are steps on how to enable or disable the function keys.  Use step number 2 Via the Mobility Center, and I couldn't get my wife's to type numbers
when holding the FN key, but that doesn't mean it won't work on other Dell laptops, I don't know.  I checked these steps on my wife's Dell 7000 laptop
Windows 10 Home computer to make sure of their accuracy.
 
https://www.thewindowsclub.com/change-function-key-behavior-windows-laptops
 
Change Function key behavior in Dell laptops
 
One thing I did not like about my Dell Inspiron 15 7537
 Windows 8.1 laptop keyboard was the behavior of the Function and Multimedia keys – that is, the top most row in the keyboard. On my earlier Dell XPS,
I was used to pressing the key to activate the Function keys like F1, F2, etc, and to press Fn key + the F1, F2 key to activate the multimedia operations
like Speaker on or off, Search, etc.
 
Swap or change Function key behavior in Windows laptops
 
I wanted to change this behavior; ie. I wanted to interchange, swap or inverse keyboard Function and Multi-media keys back to the one I was used to, and
here are two ways you can do it.
 
#1: Via BIOS
 
function-key-behavior-bios
 
Restart your Windows computer and when it starts booting, press the F2 key to enter the BIOS settings.
 
Press the Advanced tab and double-click on Function key behavior. Change the setting from Multimedia key to Function key.
 
Read:
Dell XPS 12 9250 review.
 
Entering the BIOS and changing BIOS settings is normally not advisable – especially if you are not used to it. I therefore recommend you follow this second
method.
 
#2: Via Windows Mobility Center
 
Change the Function key behavior using the Windows Mobility Center.
 
To open the Windows Mobility Center, press WinKey+X to open the WinX Menu and select Mobility Center. Alternatively, open the, Run dialogue box, Windows
key + R, type,
mblctr
 and hit Enter.
Goes without saying that you can also access it via Control Panel > Hardware and Sound > Windows Mobility Center > Adjust commonly used mobility settings.
 
Change Function key behavior
 
Tab to, Change Function Key behavior, current status is Function key Row button, now tab 1 time to the, Function key row combobox, from the drop-down menu,
arrow up / down to select Function key instead of Multimedia key.  Press enter on your selection and Alt + F4 to close.
 
In this way, you will be able to interchange, swap or inverse keyboard Function and Multi-media keys on Dell laptops.

Take care.  Mike.  Sent from my iBarstool.  Go dodgers!

----- Original Message -----
Sent: Friday, September 04, 2020 12:14 PM
Subject: Help - trouble with my new installation of JAWS 2020

Hi All,

 

I will start by begging your patience as I try to sort out a new Dell laptop and an upgrade from JAWS 17 to JAWS 2020. I will start with a couple of things so far, and I am sure there will be more.

 

  1. JAWS isn’t reading the emails in my inbox – Outlook. It only tells me if and when I have replied, and it tells me if it was sent with high importance.
  2. The function keys don’t seem to be doing anything, although F2 and F3 seem to be controlling the volume. Similarly, insert + the function keys don’t seem to do anything like bring up a list of running windows etc.
  3. I keep going into JAWS quick settings and making changes that it doesn’t seem to be saving.

Many thanks for any help you can provide.

 

Cynthia
moderated Re: Questions

JM Casey
 

Hey, jasmine.

 

Just a suggestion: to make sure your messages don’t get unduly deleted by list members, try making your subject lines more specific, e.g., “how accessible are the apps from the Microsoft Store?”.

 

I can sort of answer your first question, though it might not be very satisfying – some are, some aren’t. It’s pretty much just like downloading from anywhere else in that respect – oftentimes you can guess based on what type of programme it is, but mostly you just have to try individual ones for yourself and see. In my experience, most of these sorts of games you listed are not very usable with a screen-reader. But any games you might have had bundled with old windows (I never heard of these you listed though, except for Solitaire) probably have new versions you can test out from the store. There are quite a few solitaire games on there, I know; my former partner got some for her laptop, but she’s sighted and I’m more into interactive fiction type games at least on PC, so these are a bit outside of my purview.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jasmine Kotsay
Sent: September 3, 2020 8:35 PM
To: main@jfw.groups.io
Subject: Questions

 

Hi, everyone!

I hope all are doing well and staying safe! I have a couple of questions.

1. How accessible are the apps that can be gotten from the Microsoft store?

2. If so, has anyone gotten any games from there? I ask this because I miss playing some of the games from both Windows XP and Vista. For instance, I would like to get the Pinball game that was on XP, and the game Purble Place from Vista. I’m also looking for any accessible Solitaire games.

 

Sincerely,

Jasmine

 
moderated Re: Help - trouble with my new installation of JAWS 2020

Chris Hill
 

I can help on your function key issue, perhaps.  The machine likely came from the factory with the function keys set to media key mode.  Just to the left of the windows key may be an fn key, on my dell, holding that down and hitting escape will switch the function keys to function key mode.  Also watch out, f1 in media key mode may be mute, or if you are in function key mode- fn +f one may cause that to happen.


CH




On 9/4/2020 14:14, Cynthia Bruce wrote:

Hi All,

 

I will start by begging your patience as I try to sort out a new Dell laptop and an upgrade from JAWS 17 to JAWS 2020. I will start with a couple of things so far, and I am sure there will be more.

 

  1. JAWS isn’t reading the emails in my inbox – Outlook. It only tells me if and when I have replied, and it tells me if it was sent with high importance.
  2. The function keys don’t seem to be doing anything, although F2 and F3 seem to be controlling the volume. Similarly, insert + the function keys don’t seem to do anything like bring up a list of running windows etc.
  3. I keep going into JAWS quick settings and making changes that it doesn’t seem to be saving.

Many thanks for any help you can provide.

 

Cynthia
moderated Re: Help - trouble with my new installation of JAWS 2020

John Covici
 

I think your function keys are set to the wrong mode, not as function
keys, but for volume, etc. How to change modes is a laptop specific
procedure which I can't tell you.

I hope this helps.

On Fri, 04 Sep 2020 15:28:09 -0400,
Cynthia Bruce wrote:

[1 <text/plain; utf-8 (quoted-printable)>]
Actually, it is a laptop, and JAWS is set to laptop layout.



From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Abraham Sweiss
Sent: Friday, September 4, 2020 4:22 PM
To: main@jfw.groups.io
Subject: Re: Help - trouble with my new installation of JAWS 2020



What is your old computer a desktop?

Reason I ask because it sounds like you’re using the key combinations for a desktop not a laptop.



Thanks,abraham





On Sep 4, 2020, at 3:13 PM, Cynthia Bruce <cynthia.bruce@bellaliant.net <mailto:cynthia.bruce@bellaliant.net> > wrote:



Hi All,



I will start by begging your patience as I try to sort out a new Dell laptop and an upgrade from JAWS 17 to JAWS 2020. I will start with a couple of things so far, and I am sure there will be more.



1. JAWS isn’t reading the emails in my inbox – Outlook. It only tells me if and when I have replied, and it tells me if it was sent with high importance.
2. The function keys don’t seem to be doing anything, although F2 and F3 seem to be controlling the volume. Similarly, insert + the function keys don’t seem to do anything like bring up a list of running windows etc.
3. I keep going into JAWS quick settings and making changes that it doesn’t seem to be saving.

Many thanks for any help you can provide.



Cynthia






[2 <text/html; utf-8 (quoted-printable)>]
--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici wb2una
covici@ccs.covici.com
moderated Re: Help - trouble with my new installation of JAWS 2020

Cynthia Bruce
 

We have Outlook, and the laptop is new from the university where I am a faculty member. So, I think it is all Office 365 based, they just aren’t making us work all on line in office yet.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Goldfield
Sent: Friday, September 4, 2020 4:43 PM
To: main@jfw.groups.io
Subject: Re: Help - trouble with my new installation of JAWS 2020

 

Sometimes the age-old classic advice of turning the thing off and then back on again often fixes problems. What email program do you use?

David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019
 
WWW.DavidGoldfield.org

On 9/4/2020 3:39 PM, Cynthia Bruce wrote:

And, after another reboot, it seems to be reading my emails again.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Goldfield
Sent: Friday, September 4, 2020 4:35 PM
To: main@jfw.groups.io
Subject: Re: Help - trouble with my new installation of JAWS 2020

 

The issue you're having where pressing f2 and f3 changes the volume may be the way the computer has been configured. Temporarily, if you press the FN key along with the function key you may get the expected results you're looking for, such as pressing alt-fn-f4 to close a program. Does pressing the FN key along with escape return the function keys to their normal state?

David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019
 
WWW.DavidGoldfield.org

On 9/4/2020 3:28 PM, Cynthia Bruce wrote:

Actually, it is a laptop, and JAWS is set to laptop layout.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Abraham Sweiss
Sent: Friday, September 4, 2020 4:22 PM
To: main@jfw.groups.io
Subject: Re: Help - trouble with my new installation of JAWS 2020

 

What is your old computer a desktop?

Reason I ask because it sounds like you’re using the key combinations for a desktop not a laptop.

 

Thanks,abraham 

 

On Sep 4, 2020, at 3:13 PM, Cynthia Bruce <cynthia.bruce@...> wrote:



Hi All,

 

I will start by begging your patience as I try to sort out a new Dell laptop and an upgrade from JAWS 17 to JAWS 2020. I will start with a couple of things so far, and I am sure there will be more.

 

  1. JAWS isn’t reading the emails in my inbox – Outlook. It only tells me if and when I have replied, and it tells me if it was sent with high importance.
  2. The function keys don’t seem to be doing anything, although F2 and F3 seem to be controlling the volume. Similarly, insert + the function keys don’t seem to do anything like bring up a list of running windows etc.
  3. I keep going into JAWS quick settings and making changes that it doesn’t seem to be saving.

Many thanks for any help you can provide.

 

Cynthia
moderated Re: Help - trouble with my new installation of JAWS 2020

David Goldfield <david.goldfield@...>
 

Sometimes the age-old classic advice of turning the thing off and then back on again often fixes problems. What email program do you use?

David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019

WWW.DavidGoldfield.org
On 9/4/2020 3:39 PM, Cynthia Bruce wrote:

And, after another reboot, it seems to be reading my emails again.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Goldfield
Sent: Friday, September 4, 2020 4:35 PM
To: main@jfw.groups.io
Subject: Re: Help - trouble with my new installation of JAWS 2020

 

The issue you're having where pressing f2 and f3 changes the volume may be the way the computer has been configured. Temporarily, if you press the FN key along with the function key you may get the expected results you're looking for, such as pressing alt-fn-f4 to close a program. Does pressing the FN key along with escape return the function keys to their normal state?

David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019
 
WWW.DavidGoldfield.org

On 9/4/2020 3:28 PM, Cynthia Bruce wrote:

Actually, it is a laptop, and JAWS is set to laptop layout.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Abraham Sweiss
Sent: Friday, September 4, 2020 4:22 PM
To: main@jfw.groups.io
Subject: Re: Help - trouble with my new installation of JAWS 2020

 

What is your old computer a desktop?

Reason I ask because it sounds like you’re using the key combinations for a desktop not a laptop.

 

Thanks,abraham 

 

On Sep 4, 2020, at 3:13 PM, Cynthia Bruce <cynthia.bruce@...> wrote:



Hi All,

 

I will start by begging your patience as I try to sort out a new Dell laptop and an upgrade from JAWS 17 to JAWS 2020. I will start with a couple of things so far, and I am sure there will be more.

 

  1. JAWS isn’t reading the emails in my inbox – Outlook. It only tells me if and when I have replied, and it tells me if it was sent with high importance.
  2. The function keys don’t seem to be doing anything, although F2 and F3 seem to be controlling the volume. Similarly, insert + the function keys don’t seem to do anything like bring up a list of running windows etc.
  3. I keep going into JAWS quick settings and making changes that it doesn’t seem to be saving.

Many thanks for any help you can provide.

 

Cynthia
moderated Re: Help - trouble with my new installation of JAWS 2020

Cynthia Bruce
 

And, after another reboot, it seems to be reading my emails again.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Goldfield
Sent: Friday, September 4, 2020 4:35 PM
To: main@jfw.groups.io
Subject: Re: Help - trouble with my new installation of JAWS 2020

 

The issue you're having where pressing f2 and f3 changes the volume may be the way the computer has been configured. Temporarily, if you press the FN key along with the function key you may get the expected results you're looking for, such as pressing alt-fn-f4 to close a program. Does pressing the FN key along with escape return the function keys to their normal state?

David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019
 
WWW.DavidGoldfield.org

On 9/4/2020 3:28 PM, Cynthia Bruce wrote:

Actually, it is a laptop, and JAWS is set to laptop layout.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Abraham Sweiss
Sent: Friday, September 4, 2020 4:22 PM
To: main@jfw.groups.io
Subject: Re: Help - trouble with my new installation of JAWS 2020

 

What is your old computer a desktop?

Reason I ask because it sounds like you’re using the key combinations for a desktop not a laptop.

 

Thanks,abraham 

 

On Sep 4, 2020, at 3:13 PM, Cynthia Bruce <cynthia.bruce@...> wrote:



Hi All,

 

I will start by begging your patience as I try to sort out a new Dell laptop and an upgrade from JAWS 17 to JAWS 2020. I will start with a couple of things so far, and I am sure there will be more.

 

  1. JAWS isn’t reading the emails in my inbox – Outlook. It only tells me if and when I have replied, and it tells me if it was sent with high importance.
  2. The function keys don’t seem to be doing anything, although F2 and F3 seem to be controlling the volume. Similarly, insert + the function keys don’t seem to do anything like bring up a list of running windows etc.
  3. I keep going into JAWS quick settings and making changes that it doesn’t seem to be saving.

Many thanks for any help you can provide.

 

Cynthia
moderated Re: Help - trouble with my new installation of JAWS 2020

David Goldfield <david.goldfield@...>
 

The issue you're having where pressing f2 and f3 changes the volume may be the way the computer has been configured. Temporarily, if you press the FN key along with the function key you may get the expected results you're looking for, such as pressing alt-fn-f4 to close a program. Does pressing the FN key along with escape return the function keys to their normal state?

David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019

WWW.DavidGoldfield.org
On 9/4/2020 3:28 PM, Cynthia Bruce wrote:

Actually, it is a laptop, and JAWS is set to laptop layout.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Abraham Sweiss
Sent: Friday, September 4, 2020 4:22 PM
To: main@jfw.groups.io
Subject: Re: Help - trouble with my new installation of JAWS 2020

 

What is your old computer a desktop?

Reason I ask because it sounds like you’re using the key combinations for a desktop not a laptop.

 

Thanks,abraham 



On Sep 4, 2020, at 3:13 PM, Cynthia Bruce <cynthia.bruce@...> wrote:



Hi All,

 

I will start by begging your patience as I try to sort out a new Dell laptop and an upgrade from JAWS 17 to JAWS 2020. I will start with a couple of things so far, and I am sure there will be more.

 

  1. JAWS isn’t reading the emails in my inbox – Outlook. It only tells me if and when I have replied, and it tells me if it was sent with high importance.
  2. The function keys don’t seem to be doing anything, although F2 and F3 seem to be controlling the volume. Similarly, insert + the function keys don’t seem to do anything like bring up a list of running windows etc.
  3. I keep going into JAWS quick settings and making changes that it doesn’t seem to be saving.

Many thanks for any help you can provide.

 

Cynthia
moderated Re: Help - trouble with my new installation of JAWS 2020

Cynthia Bruce
 

Actually, it is a laptop, and JAWS is set to laptop layout.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Abraham Sweiss
Sent: Friday, September 4, 2020 4:22 PM
To: main@jfw.groups.io
Subject: Re: Help - trouble with my new installation of JAWS 2020

 

What is your old computer a desktop?

Reason I ask because it sounds like you’re using the key combinations for a desktop not a laptop.

 

Thanks,abraham 



On Sep 4, 2020, at 3:13 PM, Cynthia Bruce <cynthia.bruce@...> wrote:



Hi All,

 

I will start by begging your patience as I try to sort out a new Dell laptop and an upgrade from JAWS 17 to JAWS 2020. I will start with a couple of things so far, and I am sure there will be more.

 

  1. JAWS isn’t reading the emails in my inbox – Outlook. It only tells me if and when I have replied, and it tells me if it was sent with high importance.
  2. The function keys don’t seem to be doing anything, although F2 and F3 seem to be controlling the volume. Similarly, insert + the function keys don’t seem to do anything like bring up a list of running windows etc.
  3. I keep going into JAWS quick settings and making changes that it doesn’t seem to be saving.

Many thanks for any help you can provide.

 

Cynthia
moderated Re: Help - trouble with my new installation of JAWS 2020

Abraham Sweiss
 

What is your old computer a desktop?
Reason I ask because it sounds like you’re using the key combinations for a desktop not a laptop.

Thanks,abraham 

On Sep 4, 2020, at 3:13 PM, Cynthia Bruce <cynthia.bruce@...> wrote:



Hi All,

 

I will start by begging your patience as I try to sort out a new Dell laptop and an upgrade from JAWS 17 to JAWS 2020. I will start with a couple of things so far, and I am sure there will be more.

 

  1. JAWS isn’t reading the emails in my inbox – Outlook. It only tells me if and when I have replied, and it tells me if it was sent with high importance.
  2. The function keys don’t seem to be doing anything, although F2 and F3 seem to be controlling the volume. Similarly, insert + the function keys don’t seem to do anything like bring up a list of running windows etc.
  3. I keep going into JAWS quick settings and making changes that it doesn’t seem to be saving.

Many thanks for any help you can provide.

 

Cynthia
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