Date   

Re: Looking for participants for user research

Dave...
 

...did you know that this requires you live in the U.K. or able to travel there?
 
Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer
 
 

----- Original Message -----
From: Nesma Aly
Sent: Thursday, August 17, 2017 04:55
Subject: Re: Looking for participants for user research

I am interested in more information please 
Nesma

Sent from my iPhone

On Aug 16, 2017, at 07:54, Gezim Rexha <gezim_rexha@...> wrote:

Hello,

I would be interested in participating to the research. I use JAWS and VoiceOver.

Regards,

Gezim

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of elodie@...
Sent: Thursday, August 3, 2017 3:12 PM
To: main@jfw.groups.io
Subject: Looking for participants for user research

Hello everyone,

I am doing user research for a client and we are looking for participants who use assistive technologies : 

JAWS, VoiceOver on mobile, NVDA with Firefox, Dragon, and screen magnifiers Supernova and/or ZoomText.

Contact me if you would be interested in participating in this experience or if you would like more info.

Thank you for considering

Elodie


Using JAWS 18 with Google Docs

David & his pack of dogs
 

Use numpad plus to create a document.  How does one use the plus key if it is tied to JAWS? 


Re: Looking for participants for user research

Nesma Aly <nesmaaly123@...>
 

I am interested in more information please 
Nesma

Sent from my iPhone

On Aug 16, 2017, at 07:54, Gezim Rexha <gezim_rexha@...> wrote:

Hello,

 

I would be interested in participating to the research. I use JAWS and VoiceOver.

 

Regards,

Gezim

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of elodie@...
Sent: Thursday, August 3, 2017 3:12 PM
To: main@jfw.groups.io
Subject: Looking for participants for user research

 

Hello everyone,

I am doing user research for a client and we are looking for participants who use assistive technologies : 

JAWS, VoiceOver on mobile, NVDA with Firefox, Dragon, and screen magnifiers Supernova and/or ZoomText.

Contact me if you would be interested in participating in this experience or if you would like more info.

Thank you for considering

Elodie


Re: Help! Announcements I can't stop

Mario
 

are you using Word, what version?

-------- Original Message --------
From: Marilyn Bland [mailto:tinkerbelltx@sbcglobal.net]
Sent: Wednesday, Aug 16, 2017 11:21 PM EST
To: main@jfw.groups.io
Subject: Help! Announcements I can't stop

Hello all,

Please help - I was working in my document and I'm not sure which keys I
pressed, but now after each word JAWS speaks, I hear "space marker" word
"space marker" word "new line" word etc

By this I mean that after each word JAWS speaks, it indicates audibly
that there is a space, as well as indicating when it is gon to a new line.

I have no idea how I turned this on, and equally, no idea how to turn it
off again. I am working on a document I need to finish urgently, but
cannot work properly with this feature on.

Thank you in advance for any help with this - what is the feature
called, and how can I turn it on and off - I realize it can be valuable,
but just not now.

Marilyn
Dr. Marilyn Bland - Dallas, Texas

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dale Alton
Sent: Wednesday, August 16, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: Help! Is it Jaws? Or Excel? Or my computer?

As nice as guy as Paul is I have to agree with him.
Denver Dale


Denver Dale

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Paul
Sandoval
Sent: Wednesday, August 16, 2017 5:52 PM
To: main@jfw.groups.io
Subject: Re: Help! Is it Jaws? Or Excel? Or my computer?

Shirley,

I suspect something broke in Jaws,. If you have already tried to restart
your computer and it’s continuing to behave this way, you may have to
repair your Jaws installation.

If you have the installer for Jaws, simply run this file, and you will
be able to repair Jaws in the resulting wizard.
I hope this helps.
Paul Sandoval

On Aug 16, 2017, at 5:26 PM, Shirley Tracy <stracy5@tampabay.rr.com> wrote:

Hi all,

Problem: This afternoon I tried using my personal banking spread sheet
which I created on Excel. I got the strangest message saying something
about the Braille drive cannot be opened because Freedom Scientific does
not recognize its authenticity. I don’t use Braille so closed out and
tried again. This time I got a message that the program (meaning Excel)
is not responding and must be closed. Apparently, I cannot use it. Every
time I open it, I get the same message. Need suggestions!
Help!

Shirley Tracy
















.


Re: Help! Is it Jaws? Or Excel? Or my computer?

Alan Robbins
 

Sieghard,

Sorry to hear of these issues. Almost sounds like something more with Win 7 as restore points don't work and some of the issues you mention with MS accessibility desk. As I've just installed Office 2016 on my new Intel NUC (thanks for all your advice on that) will be interesting to follow your issue. I am using Windows 10 pro on that but do monitor any issues folks are having with office 2016.

Best,
Al

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Thursday, August 17, 2017 12:02 AM
To: main@jfw.groups.io
Subject: Re: Help! Is it Jaws? Or Excel? Or my computer?

Hi Shirley,

I am having major issues on one of my Windows 7 work PC's with Office, in particular Outlook and Excel 2016 which are the two applications I use a lot. Both applications load, but if, for example, I press Control+Y in Outlook to go to a different folder or account then as soon as I press enter after going to said folder/account Outlook crashes.
If I use Control+Shift+Back Tab to go from the default Inbox to the folder list, then go to whichever folder or account I want and press enter say on that account' Inbox, Junkmail folder, delete items folder etc. it works.
Similarly in Excel everything is fine until I try to edit something or change sheets in a multy-sheet Excel file. If I press Control+Page Up or Control+Page Down or use Control+Shift+S to bring up a list of worksheets and go to a different one Jaws crashes/stops talking because Excel pops up with a message that something went wrong and the program has to close.
If I get rid of Jaws and get one of my sighted employees to change sheets or edit cells everything is fine.
I had two calls with Microsoft Accessibility today and unfortunately they were not able to help.
After one of the technical reps there agreed that I might want to try and do a System Restore to a few days ago (this all started happening yesterday out of the blue) I tried this. Windows 7 went through it's system restore process, rebooted and once I logged back in I received the message that system restore did not complete and no files or settings were changed. I tried several other restore points with the same result.
Interestingly enough when the agent first wanted to connect to my computer using the "MSDT" command at the run prompt nothing at all happened. Only after I rebooted the system this worked.
It seems something got corrupted somewhere, tomorrow I will first try to repair Office, if this doesn't help I might uninstall it and reinstall.
After that if I still have the problem I plan to remove Jaws entirely including user files and shared settings and then reinstall it and see if that helps.
If that also doesn't solve the problem obviously something is wrong on a more fundamental level, of course the fact that system restore doesn't work correctly would indicate it could be a Windows problem as well. If that is the case I guess I won't have much of a choice but to completely wipe the system, reinstall Windows, Jaws, Office, my accounting software, SQL and my store's point of sale system and so on; a major headache and at least 3 to 4 hours of work by the time I put back things like Acrobat Reader, Google Chrome, reinstall my printers and so on.
All of these other programs (my Sage 50 accounting, point of sale, IE and Chrome and so on seem to work just fine by the way, the problem seems to be limited to Outlook and Excel and maybe other Office programs, but I rarely use Word and so on.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shirley Tracy
Sent: Wednesday, August 16, 2017 5:00 PM
To: main@jfw.groups.io
Subject: Re: Help! Is it Jaws? Or Excel? Or my computer?

Thanks, Paul. I'm afraid I'll have to do that. Was hoping not. (frown). I'll do it tomorrow, as I've been playing with this for a couple hours. And yes, I rebooted the computer already with no luck.

Thanks.

Shirley Tracy


Re: Can I creat my own help file?

Soronel Haetir
 

You might be able to do something from within jaws script to launch
your help file, but modifying the target program itself is likely a
different story.

Actually, as far as jaws script goes, maybe write a script that fills
the virtual buffer with your help text like existing jaws quick help
(as brought up by jaws+h).

On 8/16/17, Shannon <shannon@bartchroofing.com> wrote:
Hi all,

As I am learning.

I am finding little tricks and ways to do things. They aren't script things
but more along the lines of if you want X Y Z then do A B C.

Can I write this down and associate it to particular programs?

Sure I could write it down in word but It would be faster if I didn't have
to go and find the cheat sheet document.



Thanks

Shannon

--
Soronel Haetir
soronel.haetir@gmail.com


Re: Case Update: 105914 - Eastwest Installation Center

 

Convenient OCR is a layered keystroke and it is such an essential and powerful feature of Jaws that you really want to know how to make the most of it.

I think it was first introduced in Jaws 13. You can read more about it by going to the Jaws menu (Insert+J), go to Help > Help Topics > Convenient OCR. Expand this, press enter on the topic and then F6 to go to the description. Here is a short list of possible commands copied from the help topic:

  • INSERT+SPACEBAR, O, D. Recognizes the currently open PDF document.
  • INSERT+SPACEBAR, O, W. Recognizes the current application window that has focus.
  • INSERT+SPACEBAR, O, S. Recognizes the entire screen.
  • INSERT+SPACEBAR, O, C. Recognizes the currently selected control, such as a graphical button.
  • INSERT+SPACEBAR, O, Q. Cancels recognition while it is in progress.
  • INSERT+SPACEBAR, O, QUESTION MARK. Speaks a brief help message describing the commands in the OCR layer.

 

Regards,

Sieghard

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Annabelle Susan Morison
Sent: Wednesday, August 16, 2017 9:10 PM
To: main@jfw.groups.io
Subject: Re: Case Update: 105914 - Eastwest Installation Center

 

How do I access OCR within JAWS 15? Is there a specific hotkey I have to press?

 


From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Wednesday, August 16, 2017 9:07 PM
To: main@jfw.groups.io
Subject: Re: Case Update: 105914 - Eastwest Installation Center

If the icons are indeed graphics (they may not be) then yes, a sighted person would need to tell you which one each is and then you press Jaws Key+G when you are on one of the graphics, it would tell you the current name/number, e.g. Graphics 69, then you can label it with any text you want. If you are on one of these icons and press Jaws Key+G and Jaws says “The JAWS cursor is NOT positioned on a graphic” then it won’t work.

Have  you tried Convenient OCR on this screen to see if it comes up with something? You can use the Jaws cursor and left mouseclick items from the OCR results to activate them. I have had many an installation screen of an application which was completely graphical where I was able to click “Start Installation” or “Next” etc. this way.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Annabelle Susan Morison
Sent: Wednesday, August 16, 2017 5:32 PM
To: main@jfw.groups.io
Subject: Re: Case Update: 105914 - Eastwest Installation Center

 

Did you ever download and look at the Eastwest Installation Center to see what I mean? What would the Graphics Labeler do for me? Would I still have to have sighted help to get to each graphic and label them if there are in fact graphics?

 


From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonas Voll
Sent: Wednesday, August 16, 2017 1:56 PM
To: main@jfw.groups.io
Subject: Re: Case Update: 105914 - Eastwest Installation Center

Did you try the graphics labler?

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Annabelle Susan Morison
Sent: Wednesday, August 16, 2017 3:07 PM
To: main@jfw.groups.io
Subject: FW: Case Update: 105914 - Eastwest Installation Center

 

Is there a way for me to attach text to icons in an otherwise graphical program so they can be fully recognized by JAWS? For example, Eastwest's Installation Center has buttons and a listbox, but most of them don't have "Alt Text" inside the icons. Here's what one of the guys at Eastwest told me. You can try Installation Center here:

 

 


From: East West Communications, Inc. [mailto:support@...]
Sent: Tuesday, August 15, 2017 11:42 AM
To: foristnights@...
Subject: Case Update: 105914 - Eastwest Installation Center

Update for Case 105914 - "Eastwest Installation Center"

Hey Annabelle,

I don't believe there is any way for you to change any of the icons in the EW Installation Center. In the same way that Play is scripted, I don't thing the IC can be changed either. Does your JAWS system allow you to attach text to buttons without accessing the actual scripting code - as there's no way to access that?


Let me know.



Thanks,
Michael


Click here to update the Case online, or reply to this email


Message History
-----Original Message-----
From: Michael Pluebell
Sent: 08/15/2017
Subject: Eastwest Installation Center

Hey Annabelle,

I don't believe there is any way for you to change any of the icons in the EW Installation Center. In the same way that Play is scripted, I don't thing the IC can be changed either. Does your JAWS system allow you to attach text to buttons without accessing the actual scripting code - as there's no way to access that?


Let me know.



Thanks,
Michael



-----Original Message-----
From: Annabelle-79794
Sent: 08/15/2017
Subject: Eastwest Installation Center

Hi, it's Annabelle.

I'm wondering, is there a way I can put "Alt Text" inside the icons of Eastwest Installation Center's interface? This way, JAWS can recognize which button I'm pointing to when I press Tab and/or Shift+Tab? Also, JAWS says there's a list box which is supposed to list all the items of Eastwest Instruments, but it seems like JAWS won't tell me which instrument I'm pointing to when I press the arrow keys. Is there a way I could make these more recognizable to JAWS? Will I be able to code these icons by myself? Or will I have to have sighted help? By the way, here are some descriptions of different parameters that I know are recognized by JAWS and other screenreaders. Each one has an explanation next to it. Please tell me if any of these descriptions are accurate. Mac users with a screenreader like Voiceover would press the equivalent key to the Alt Key and the Applications Key (the Command Key or the Option Key). Since I haven't used a Mac in a while, I'm not sure which one is equivalent to the two keys. I'm confused as to whether it's the Command Key that's equivalent to the Alt Key and the Option Key that's equivalent to the Applications key or vice versa.

1. 3-State Button (a button that can be either checked, partially checked, or unchecked)
2. Button
3. Button Dropdown A list of buttons that Can usually be opened by pressing Alt + the down arrow key)
4. Button Menu (A list of buttons that Can usually be opened by pressing the down arrow key)
5. Checkbox (Can be either checked or unchecked by pressing the spacebar)
6. Combo Box (For selecting from a dropdown list of options, opened by pressing the Alt+Down Arrow Key)
7. Context Menu (Can usually be activated by pressing the "Applications Key, shift+F10,  or the Numpad Star key)
8. Dialogue (Has to have text so the screenreader can recognize what options are there)
9. Edit (Where you can type in text, such as in a search box where you can type in the patch name or keywords which will lead you to whichever patches contain those words in their name)
10. Edit Combo (Where you can either type in an option, or press Alt+Down Arrow to open a Dropdown list of items)
11. Extended Select List Box
12. Group Box
13. Header Bar
14. Hot Key (The assigned keyboard shortcut for a command)
15. Left-Right Scroll Bar (For controls that can be increased or decreased by pressing the value change keys like - or = for small value changes, [ or ] for medium value changes, and pageup or Pagedown for large value changes. Unlike Up-Down Scroll Bars, however, the smallest value is reached by pressing the End Key, and the largest value is reached by pressing the Home key.)
16. Left-Right Slider (For controls that can be increased or decreased by pressing the value change keys like - or = for small value changes, [ or ] for medium value changes, and pageup or Pagedown for large value changes. Unlike Up-Down Sliders, however, the smallest value is reached by pressing the End Key, and the largest value is reached by pressing the Home key.)
17. Link
18. List Box
19. List View
20. Menu Bar (The kind that can be activated by pressing the Alt key)
21. MS Active Accessibility
22. Multiline Edit
23. Multi Select List Box (A listbox that allows one to select multiple items at a time.)
24. Password Edit
25. Radio Button (For buttons that can be either checked or unchecked by pressing the up/down arrow keys and either spacebar or enter)
26. Radio Button Group (For groups of radio buttons that contain options related to each other, usually found in dialog boxes.)
27. Read Only Edit
28. SpinBox
29. Static
30. Status Bar
31. Submenu (A menu within a menu, which can be opened or closed with the Left and right arrow keys, and can be scrolled through with the Up and Down arrow keys)
32. Tab Control (For dialogue boxes with multiple tabs. Each tab can be navigated to by pressing Control+Tab or Control+shift+tab, and each option within
a tab can be navigated to by pressing Tab or Shift+Tab.)
33. Toolbar (Includes text with the buttons)
34. Tool Tip
35. Tree View (For lists that are divided into categories. Categories can be opened or closed with the Left/right Arrow keys, and Categories and options
within the view can be scrolled through with up/down arrow keys.)
36. Up-Down Scroll Bar (Like "Left-Right Scroll Bar", this is also For controls that can be increased or decreased by pressing the value change keys. However, unlike left-right scroll bar, the Home key takes you to the smallest value, and the End key takes you to the largest value.)
37. Up-Down Slider (Like "Left-Right Slider", this is also For controls that can be increased or decreased by pressing the value change keys. However, unlike left-right slider, the Home key takes you to the smallest value, and the End key takes you to the largest value.)

 


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Re: Case Update: 105914 - Eastwest Installation Center

Annabelle Susan Morison
 


How do I access OCR within JAWS 15? Is there a specific hotkey I have to press?



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Wednesday, August 16, 2017 9:07 PM
To: main@jfw.groups.io
Subject: Re: Case Update: 105914 - Eastwest Installation Center

If the icons are indeed graphics (they may not be) then yes, a sighted person would need to tell you which one each is and then you press Jaws Key+G when you are on one of the graphics, it would tell you the current name/number, e.g. Graphics 69, then you can label it with any text you want. If you are on one of these icons and press Jaws Key+G and Jaws says “The JAWS cursor is NOT positioned on a graphic” then it won’t work.

Have  you tried Convenient OCR on this screen to see if it comes up with something? You can use the Jaws cursor and left mouseclick items from the OCR results to activate them. I have had many an installation screen of an application which was completely graphical where I was able to click “Start Installation” or “Next” etc. this way.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Annabelle Susan Morison
Sent: Wednesday, August 16, 2017 5:32 PM
To: main@jfw.groups.io
Subject: Re: Case Update: 105914 - Eastwest Installation Center

 

Did you ever download and look at the Eastwest Installation Center to see what I mean? What would the Graphics Labeler do for me? Would I still have to have sighted help to get to each graphic and label them if there are in fact graphics?

 


From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonas Voll
Sent: Wednesday, August 16, 2017 1:56 PM
To: main@jfw.groups.io
Subject: Re: Case Update: 105914 - Eastwest Installation Center

Did you try the graphics labler?

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Annabelle Susan Morison
Sent: Wednesday, August 16, 2017 3:07 PM
To: main@jfw.groups.io
Subject: FW: Case Update: 105914 - Eastwest Installation Center

 

Is there a way for me to attach text to icons in an otherwise graphical program so they can be fully recognized by JAWS? For example, Eastwest's Installation Center has buttons and a listbox, but most of them don't have "Alt Text" inside the icons. Here's what one of the guys at Eastwest told me. You can try Installation Center here:

 

 


From: East West Communications, Inc. [mailto:support@...]
Sent: Tuesday, August 15, 2017 11:42 AM
To: foristnights@...
Subject: Case Update: 105914 - Eastwest Installation Center

Update for Case 105914 - "Eastwest Installation Center"

Hey Annabelle,

I don't believe there is any way for you to change any of the icons in the EW Installation Center. In the same way that Play is scripted, I don't thing the IC can be changed either. Does your JAWS system allow you to attach text to buttons without accessing the actual scripting code - as there's no way to access that?


Let me know.



Thanks,
Michael


Click here to update the Case online, or reply to this email


Message History
-----Original Message-----
From: Michael Pluebell
Sent: 08/15/2017
Subject: Eastwest Installation Center

Hey Annabelle,

I don't believe there is any way for you to change any of the icons in the EW Installation Center. In the same way that Play is scripted, I don't thing the IC can be changed either. Does your JAWS system allow you to attach text to buttons without accessing the actual scripting code - as there's no way to access that?


Let me know.



Thanks,
Michael



-----Original Message-----
From: Annabelle-79794
Sent: 08/15/2017
Subject: Eastwest Installation Center

Hi, it's Annabelle.

I'm wondering, is there a way I can put "Alt Text" inside the icons of Eastwest Installation Center's interface? This way, JAWS can recognize which button I'm pointing to when I press Tab and/or Shift+Tab? Also, JAWS says there's a list box which is supposed to list all the items of Eastwest Instruments, but it seems like JAWS won't tell me which instrument I'm pointing to when I press the arrow keys. Is there a way I could make these more recognizable to JAWS? Will I be able to code these icons by myself? Or will I have to have sighted help? By the way, here are some descriptions of different parameters that I know are recognized by JAWS and other screenreaders. Each one has an explanation next to it. Please tell me if any of these descriptions are accurate. Mac users with a screenreader like Voiceover would press the equivalent key to the Alt Key and the Applications Key (the Command Key or the Option Key). Since I haven't used a Mac in a while, I'm not sure which one is equivalent to the two keys. I'm confused as to whether it's the Command Key that's equivalent to the Alt Key and the Option Key that's equivalent to the Applications key or vice versa.

1. 3-State Button (a button that can be either checked, partially checked, or unchecked)
2. Button
3. Button Dropdown A list of buttons that Can usually be opened by pressing Alt + the down arrow key)
4. Button Menu (A list of buttons that Can usually be opened by pressing the down arrow key)
5. Checkbox (Can be either checked or unchecked by pressing the spacebar)
6. Combo Box (For selecting from a dropdown list of options, opened by pressing the Alt+Down Arrow Key)
7. Context Menu (Can usually be activated by pressing the "Applications Key, shift+F10,  or the Numpad Star key)
8. Dialogue (Has to have text so the screenreader can recognize what options are there)
9. Edit (Where you can type in text, such as in a search box where you can type in the patch name or keywords which will lead you to whichever patches contain those words in their name)
10. Edit Combo (Where you can either type in an option, or press Alt+Down Arrow to open a Dropdown list of items)
11. Extended Select List Box
12. Group Box
13. Header Bar
14. Hot Key (The assigned keyboard shortcut for a command)
15. Left-Right Scroll Bar (For controls that can be increased or decreased by pressing the value change keys like - or = for small value changes, [ or ] for medium value changes, and pageup or Pagedown for large value changes. Unlike Up-Down Scroll Bars, however, the smallest value is reached by pressing the End Key, and the largest value is reached by pressing the Home key.)
16. Left-Right Slider (For controls that can be increased or decreased by pressing the value change keys like - or = for small value changes, [ or ] for medium value changes, and pageup or Pagedown for large value changes. Unlike Up-Down Sliders, however, the smallest value is reached by pressing the End Key, and the largest value is reached by pressing the Home key.)
17. Link
18. List Box
19. List View
20. Menu Bar (The kind that can be activated by pressing the Alt key)
21. MS Active Accessibility
22. Multiline Edit
23. Multi Select List Box (A listbox that allows one to select multiple items at a time.)
24. Password Edit
25. Radio Button (For buttons that can be either checked or unchecked by pressing the up/down arrow keys and either spacebar or enter)
26. Radio Button Group (For groups of radio buttons that contain options related to each other, usually found in dialog boxes.)
27. Read Only Edit
28. SpinBox
29. Static
30. Status Bar
31. Submenu (A menu within a menu, which can be opened or closed with the Left and right arrow keys, and can be scrolled through with the Up and Down arrow keys)
32. Tab Control (For dialogue boxes with multiple tabs. Each tab can be navigated to by pressing Control+Tab or Control+shift+tab, and each option within
a tab can be navigated to by pressing Tab or Shift+Tab.)
33. Toolbar (Includes text with the buttons)
34. Tool Tip
35. Tree View (For lists that are divided into categories. Categories can be opened or closed with the Left/right Arrow keys, and Categories and options
within the view can be scrolled through with up/down arrow keys.)
36. Up-Down Scroll Bar (Like "Left-Right Scroll Bar", this is also For controls that can be increased or decreased by pressing the value change keys. However, unlike left-right scroll bar, the Home key takes you to the smallest value, and the End key takes you to the largest value.)
37. Up-Down Slider (Like "Left-Right Slider", this is also For controls that can be increased or decreased by pressing the value change keys. However, unlike left-right slider, the Home key takes you to the smallest value, and the End key takes you to the largest value.)

 


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To manage your junk mail go to https://nospam.envisionus.com 
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If you consider this email to be spam please forward it to 
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NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.

 


Re: Case Update: 105914 - Eastwest Installation Center

 

If the icons are indeed graphics (they may not be) then yes, a sighted person would need to tell you which one each is and then you press Jaws Key+G when you are on one of the graphics, it would tell you the current name/number, e.g. Graphics 69, then you can label it with any text you want. If you are on one of these icons and press Jaws Key+G and Jaws says “The JAWS cursor is NOT positioned on a graphic” then it won’t work.

Have  you tried Convenient OCR on this screen to see if it comes up with something? You can use the Jaws cursor and left mouseclick items from the OCR results to activate them. I have had many an installation screen of an application which was completely graphical where I was able to click “Start Installation” or “Next” etc. this way.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Annabelle Susan Morison
Sent: Wednesday, August 16, 2017 5:32 PM
To: main@jfw.groups.io
Subject: Re: Case Update: 105914 - Eastwest Installation Center

 

Did you ever download and look at the Eastwest Installation Center to see what I mean? What would the Graphics Labeler do for me? Would I still have to have sighted help to get to each graphic and label them if there are in fact graphics?

 


From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonas Voll
Sent: Wednesday, August 16, 2017 1:56 PM
To: main@jfw.groups.io
Subject: Re: Case Update: 105914 - Eastwest Installation Center

Did you try the graphics labler?

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Annabelle Susan Morison
Sent: Wednesday, August 16, 2017 3:07 PM
To: main@jfw.groups.io
Subject: FW: Case Update: 105914 - Eastwest Installation Center

 

Is there a way for me to attach text to icons in an otherwise graphical program so they can be fully recognized by JAWS? For example, Eastwest's Installation Center has buttons and a listbox, but most of them don't have "Alt Text" inside the icons. Here's what one of the guys at Eastwest told me. You can try Installation Center here:

 

 


From: East West Communications, Inc. [mailto:support@...]
Sent: Tuesday, August 15, 2017 11:42 AM
To: foristnights@...
Subject: Case Update: 105914 - Eastwest Installation Center

Update for Case 105914 - "Eastwest Installation Center"

Hey Annabelle,

I don't believe there is any way for you to change any of the icons in the EW Installation Center. In the same way that Play is scripted, I don't thing the IC can be changed either. Does your JAWS system allow you to attach text to buttons without accessing the actual scripting code - as there's no way to access that?


Let me know.



Thanks,
Michael


Click here to update the Case online, or reply to this email


Message History
-----Original Message-----
From: Michael Pluebell
Sent: 08/15/2017
Subject: Eastwest Installation Center

Hey Annabelle,

I don't believe there is any way for you to change any of the icons in the EW Installation Center. In the same way that Play is scripted, I don't thing the IC can be changed either. Does your JAWS system allow you to attach text to buttons without accessing the actual scripting code - as there's no way to access that?


Let me know.



Thanks,
Michael



-----Original Message-----
From: Annabelle-79794
Sent: 08/15/2017
Subject: Eastwest Installation Center

Hi, it's Annabelle.

I'm wondering, is there a way I can put "Alt Text" inside the icons of Eastwest Installation Center's interface? This way, JAWS can recognize which button I'm pointing to when I press Tab and/or Shift+Tab? Also, JAWS says there's a list box which is supposed to list all the items of Eastwest Instruments, but it seems like JAWS won't tell me which instrument I'm pointing to when I press the arrow keys. Is there a way I could make these more recognizable to JAWS? Will I be able to code these icons by myself? Or will I have to have sighted help? By the way, here are some descriptions of different parameters that I know are recognized by JAWS and other screenreaders. Each one has an explanation next to it. Please tell me if any of these descriptions are accurate. Mac users with a screenreader like Voiceover would press the equivalent key to the Alt Key and the Applications Key (the Command Key or the Option Key). Since I haven't used a Mac in a while, I'm not sure which one is equivalent to the two keys. I'm confused as to whether it's the Command Key that's equivalent to the Alt Key and the Option Key that's equivalent to the Applications key or vice versa.

1. 3-State Button (a button that can be either checked, partially checked, or unchecked)
2. Button
3. Button Dropdown A list of buttons that Can usually be opened by pressing Alt + the down arrow key)
4. Button Menu (A list of buttons that Can usually be opened by pressing the down arrow key)
5. Checkbox (Can be either checked or unchecked by pressing the spacebar)
6. Combo Box (For selecting from a dropdown list of options, opened by pressing the Alt+Down Arrow Key)
7. Context Menu (Can usually be activated by pressing the "Applications Key, shift+F10,  or the Numpad Star key)
8. Dialogue (Has to have text so the screenreader can recognize what options are there)
9. Edit (Where you can type in text, such as in a search box where you can type in the patch name or keywords which will lead you to whichever patches contain those words in their name)
10. Edit Combo (Where you can either type in an option, or press Alt+Down Arrow to open a Dropdown list of items)
11. Extended Select List Box
12. Group Box
13. Header Bar
14. Hot Key (The assigned keyboard shortcut for a command)
15. Left-Right Scroll Bar (For controls that can be increased or decreased by pressing the value change keys like - or = for small value changes, [ or ] for medium value changes, and pageup or Pagedown for large value changes. Unlike Up-Down Scroll Bars, however, the smallest value is reached by pressing the End Key, and the largest value is reached by pressing the Home key.)
16. Left-Right Slider (For controls that can be increased or decreased by pressing the value change keys like - or = for small value changes, [ or ] for medium value changes, and pageup or Pagedown for large value changes. Unlike Up-Down Sliders, however, the smallest value is reached by pressing the End Key, and the largest value is reached by pressing the Home key.)
17. Link
18. List Box
19. List View
20. Menu Bar (The kind that can be activated by pressing the Alt key)
21. MS Active Accessibility
22. Multiline Edit
23. Multi Select List Box (A listbox that allows one to select multiple items at a time.)
24. Password Edit
25. Radio Button (For buttons that can be either checked or unchecked by pressing the up/down arrow keys and either spacebar or enter)
26. Radio Button Group (For groups of radio buttons that contain options related to each other, usually found in dialog boxes.)
27. Read Only Edit
28. SpinBox
29. Static
30. Status Bar
31. Submenu (A menu within a menu, which can be opened or closed with the Left and right arrow keys, and can be scrolled through with the Up and Down arrow keys)
32. Tab Control (For dialogue boxes with multiple tabs. Each tab can be navigated to by pressing Control+Tab or Control+shift+tab, and each option within
a tab can be navigated to by pressing Tab or Shift+Tab.)
33. Toolbar (Includes text with the buttons)
34. Tool Tip
35. Tree View (For lists that are divided into categories. Categories can be opened or closed with the Left/right Arrow keys, and Categories and options
within the view can be scrolled through with up/down arrow keys.)
36. Up-Down Scroll Bar (Like "Left-Right Scroll Bar", this is also For controls that can be increased or decreased by pressing the value change keys. However, unlike left-right scroll bar, the Home key takes you to the smallest value, and the End key takes you to the largest value.)
37. Up-Down Slider (Like "Left-Right Slider", this is also For controls that can be increased or decreased by pressing the value change keys. However, unlike left-right slider, the Home key takes you to the smallest value, and the End key takes you to the largest value.)

 


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Re: Help! Is it Jaws? Or Excel? Or my computer?

 

Hi Shirley,

I am having major issues on one of my Windows 7 work PC's with Office, in particular Outlook and Excel 2016 which are the two applications I use a lot. Both applications load, but if, for example, I press Control+Y in Outlook to go to a different folder or account then as soon as I press enter after going to said folder/account Outlook crashes.
If I use Control+Shift+Back Tab to go from the default Inbox to the folder list, then go to whichever folder or account I want and press enter say on that account' Inbox, Junkmail folder, delete items folder etc. it works.
Similarly in Excel everything is fine until I try to edit something or change sheets in a multy-sheet Excel file. If I press Control+Page Up or Control+Page Down or use Control+Shift+S to bring up a list of worksheets and go to a different one Jaws crashes/stops talking because Excel pops up with a message that something went wrong and the program has to close.
If I get rid of Jaws and get one of my sighted employees to change sheets or edit cells everything is fine.
I had two calls with Microsoft Accessibility today and unfortunately they were not able to help.
After one of the technical reps there agreed that I might want to try and do a System Restore to a few days ago (this all started happening yesterday out of the blue) I tried this. Windows 7 went through it's system restore process, rebooted and once I logged back in I received the message that system restore did not complete and no files or settings were changed. I tried several other restore points with the same result.
Interestingly enough when the agent first wanted to connect to my computer using the "MSDT" command at the run prompt nothing at all happened. Only after I rebooted the system this worked.
It seems something got corrupted somewhere, tomorrow I will first try to repair Office, if this doesn't help I might uninstall it and reinstall.
After that if I still have the problem I plan to remove Jaws entirely including user files and shared settings and then reinstall it and see if that helps.
If that also doesn't solve the problem obviously something is wrong on a more fundamental level, of course the fact that system restore doesn't work correctly would indicate it could be a Windows problem as well. If that is the case I guess I won't have much of a choice but to completely wipe the system, reinstall Windows, Jaws, Office, my accounting software, SQL and my store's point of sale system and so on; a major headache and at least 3 to 4 hours of work by the time I put back things like Acrobat Reader, Google Chrome, reinstall my printers and so on.
All of these other programs (my Sage 50 accounting, point of sale, IE and Chrome and so on seem to work just fine by the way, the problem seems to be limited to Outlook and Excel and maybe other Office programs, but I rarely use Word and so on.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shirley Tracy
Sent: Wednesday, August 16, 2017 5:00 PM
To: main@jfw.groups.io
Subject: Re: Help! Is it Jaws? Or Excel? Or my computer?

Thanks, Paul. I'm afraid I'll have to do that. Was hoping not. (frown). I'll do it tomorrow, as I've been playing with this for a couple hours. And yes, I rebooted the computer already with no luck.

Thanks.

Shirley Tracy


Re: Help! Announcements I can't stop

Marilyn Bland <tinkerbelltx@...>
 

Hello all,

Please help - I was working in my document and I'm not sure which keys I pressed, but now after each word JAWS speaks, I hear "space marker" word "space marker" word "new line" word etc

By this I mean that after each word JAWS speaks, it indicates audibly that there is a space, as well as indicating when it is gon to a new line.

I have no idea how I turned this on, and equally, no idea how to turn it off again. I am working on a document I need to finish urgently, but cannot work properly with this feature on.

Thank you in advance for any help with this - what is the feature called, and how can I turn it on and off - I realize it can be valuable, but just not now.

Marilyn
Dr. Marilyn Bland - Dallas, Texas

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dale Alton
Sent: Wednesday, August 16, 2017 7:25 PM
To: main@jfw.groups.io
Subject: Re: Help! Is it Jaws? Or Excel? Or my computer?

As nice as guy as Paul is I have to agree with him.
Denver Dale


Denver Dale

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Paul Sandoval
Sent: Wednesday, August 16, 2017 5:52 PM
To: main@jfw.groups.io
Subject: Re: Help! Is it Jaws? Or Excel? Or my computer?

Shirley,

I suspect something broke in Jaws,. If you have already tried to restart your computer and it’s continuing to behave this way, you may have to repair your Jaws installation.

If you have the installer for Jaws, simply run this file, and you will be able to repair Jaws in the resulting wizard.
I hope this helps.
Paul Sandoval

On Aug 16, 2017, at 5:26 PM, Shirley Tracy <stracy5@tampabay.rr.com> wrote:

Hi all,

Problem: This afternoon I tried using my personal banking spread sheet which I created on Excel. I got the strangest message saying something about the Braille drive cannot be opened because Freedom Scientific does not recognize its authenticity. I don’t use Braille so closed out and tried again. This time I got a message that the program (meaning Excel) is not responding and must be closed. Apparently, I cannot use it. Every time I open it, I get the same message. Need suggestions!
Help!

Shirley Tracy





Re: Case Update: 105914 - Eastwest Installation Center

Annabelle Susan Morison
 


Did you ever download and look at the Eastwest Installation Center to see what I mean? What would the Graphics Labeler do for me? Would I still have to have sighted help to get to each graphic and label them if there are in fact graphics?



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonas Voll
Sent: Wednesday, August 16, 2017 1:56 PM
To: main@jfw.groups.io
Subject: Re: Case Update: 105914 - Eastwest Installation Center

Did you try the graphics labler?

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.


From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Annabelle Susan Morison
Sent: Wednesday, August 16, 2017 3:07 PM
To: main@jfw.groups.io
Subject: FW: Case Update: 105914 - Eastwest Installation Center

 

Is there a way for me to attach text to icons in an otherwise graphical program so they can be fully recognized by JAWS? For example, Eastwest's Installation Center has buttons and a listbox, but most of them don't have "Alt Text" inside the icons. Here's what one of the guys at Eastwest told me. You can try Installation Center here:

 

 


From: East West Communications, Inc. [mailto:support@...]
Sent: Tuesday, August 15, 2017 11:42 AM
To: foristnights@...
Subject: Case Update: 105914 - Eastwest Installation Center

Update for Case 105914 - "Eastwest Installation Center"

Hey Annabelle,

I don't believe there is any way for you to change any of the icons in the EW Installation Center. In the same way that Play is scripted, I don't thing the IC can be changed either. Does your JAWS system allow you to attach text to buttons without accessing the actual scripting code - as there's no way to access that?


Let me know.



Thanks,
Michael


Click here to update the Case online, or reply to this email


Message History
-----Original Message-----
From: Michael Pluebell
Sent: 08/15/2017
Subject: Eastwest Installation Center

Hey Annabelle,

I don't believe there is any way for you to change any of the icons in the EW Installation Center. In the same way that Play is scripted, I don't thing the IC can be changed either. Does your JAWS system allow you to attach text to buttons without accessing the actual scripting code - as there's no way to access that?


Let me know.



Thanks,
Michael



-----Original Message-----
From: Annabelle-79794
Sent: 08/15/2017
Subject: Eastwest Installation Center

Hi, it's Annabelle.

I'm wondering, is there a way I can put "Alt Text" inside the icons of Eastwest Installation Center's interface? This way, JAWS can recognize which button I'm pointing to when I press Tab and/or Shift+Tab? Also, JAWS says there's a list box which is supposed to list all the items of Eastwest Instruments, but it seems like JAWS won't tell me which instrument I'm pointing to when I press the arrow keys. Is there a way I could make these more recognizable to JAWS? Will I be able to code these icons by myself? Or will I have to have sighted help? By the way, here are some descriptions of different parameters that I know are recognized by JAWS and other screenreaders. Each one has an explanation next to it. Please tell me if any of these descriptions are accurate. Mac users with a screenreader like Voiceover would press the equivalent key to the Alt Key and the Applications Key (the Command Key or the Option Key). Since I haven't used a Mac in a while, I'm not sure which one is equivalent to the two keys. I'm confused as to whether it's the Command Key that's equivalent to the Alt Key and the Option Key that's equivalent to the Applications key or vice versa.

1. 3-State Button (a button that can be either checked, partially checked, or unchecked)
2. Button
3. Button Dropdown A list of buttons that Can usually be opened by pressing Alt + the down arrow key)
4. Button Menu (A list of buttons that Can usually be opened by pressing the down arrow key)
5. Checkbox (Can be either checked or unchecked by pressing the spacebar)
6. Combo Box (For selecting from a dropdown list of options, opened by pressing the Alt+Down Arrow Key)
7. Context Menu (Can usually be activated by pressing the "Applications Key, shift+F10,  or the Numpad Star key)
8. Dialogue (Has to have text so the screenreader can recognize what options are there)
9. Edit (Where you can type in text, such as in a search box where you can type in the patch name or keywords which will lead you to whichever patches contain those words in their name)
10. Edit Combo (Where you can either type in an option, or press Alt+Down Arrow to open a Dropdown list of items)
11. Extended Select List Box
12. Group Box
13. Header Bar
14. Hot Key (The assigned keyboard shortcut for a command)
15. Left-Right Scroll Bar (For controls that can be increased or decreased by pressing the value change keys like - or = for small value changes, [ or ] for medium value changes, and pageup or Pagedown for large value changes. Unlike Up-Down Scroll Bars, however, the smallest value is reached by pressing the End Key, and the largest value is reached by pressing the Home key.)
16. Left-Right Slider (For controls that can be increased or decreased by pressing the value change keys like - or = for small value changes, [ or ] for medium value changes, and pageup or Pagedown for large value changes. Unlike Up-Down Sliders, however, the smallest value is reached by pressing the End Key, and the largest value is reached by pressing the Home key.)
17. Link
18. List Box
19. List View
20. Menu Bar (The kind that can be activated by pressing the Alt key)
21. MS Active Accessibility
22. Multiline Edit
23. Multi Select List Box (A listbox that allows one to select multiple items at a time.)
24. Password Edit
25. Radio Button (For buttons that can be either checked or unchecked by pressing the up/down arrow keys and either spacebar or enter)
26. Radio Button Group (For groups of radio buttons that contain options related to each other, usually found in dialog boxes.)
27. Read Only Edit
28. SpinBox
29. Static
30. Status Bar
31. Submenu (A menu within a menu, which can be opened or closed with the Left and right arrow keys, and can be scrolled through with the Up and Down arrow keys)
32. Tab Control (For dialogue boxes with multiple tabs. Each tab can be navigated to by pressing Control+Tab or Control+shift+tab, and each option within
a tab can be navigated to by pressing Tab or Shift+Tab.)
33. Toolbar (Includes text with the buttons)
34. Tool Tip
35. Tree View (For lists that are divided into categories. Categories can be opened or closed with the Left/right Arrow keys, and Categories and options
within the view can be scrolled through with up/down arrow keys.)
36. Up-Down Scroll Bar (Like "Left-Right Scroll Bar", this is also For controls that can be increased or decreased by pressing the value change keys. However, unlike left-right scroll bar, the Home key takes you to the smallest value, and the End key takes you to the largest value.)
37. Up-Down Slider (Like "Left-Right Slider", this is also For controls that can be increased or decreased by pressing the value change keys. However, unlike left-right slider, the Home key takes you to the smallest value, and the End key takes you to the largest value.)

 


EastWest/Soundsonline is powered by NetSuite — One System. No Limits.

 
SonicWall identified this message as clean.
To manage your junk mail go to https://nospam.envisionus.com 
and 
logon with your domain userid and password.
If you consider this email to be spam please forward it to 
'spam@...'

NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.



Re: Help! Is it Jaws? Or Excel? Or my computer?

Dale Alton <blinkydale@...>
 

As nice as guy as Paul is I have to agree with him.
Denver Dale


Denver Dale

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Paul Sandoval
Sent: Wednesday, August 16, 2017 5:52 PM
To: main@jfw.groups.io
Subject: Re: Help! Is it Jaws? Or Excel? Or my computer?

Shirley,

I suspect something broke in Jaws,. If you have already tried to restart your computer and it’s continuing to behave this way, you may have to repair your Jaws installation.

If you have the installer for Jaws, simply run this file, and you will be able to repair Jaws in the resulting wizard.
I hope this helps.
Paul Sandoval

On Aug 16, 2017, at 5:26 PM, Shirley Tracy <stracy5@tampabay.rr.com> wrote:

Hi all,

Problem: This afternoon I tried using my personal banking spread sheet which I created on Excel. I got the strangest message saying something about the Braille drive cannot be opened because Freedom Scientific does not recognize its authenticity. I don’t use Braille so closed out and tried again. This time I got a message that the program (meaning Excel) is not responding and must be closed. Apparently, I cannot use it. Every time I open it, I get the same message. Need suggestions!
Help!

Shirley Tracy





Re: Help! Is it Jaws? Or Excel? Or my computer?

Shirley Tracy
 

Thanks, Paul. I'm afraid I'll have to do that. Was hoping not. (frown). I'll do it tomorrow, as I've been playing with this for a couple hours. And yes, I rebooted the computer already with no luck.

Thanks.

Shirley Tracy


Re: Help! Is it Jaws? Or Excel? Or my computer?

Paul Sandoval
 

Shirley,

I suspect something broke in Jaws,. If you have already tried to restart your computer and it’s continuing to behave this way, you may have to repair your Jaws installation.

If you have the installer for Jaws, simply run this file, and you will be able to repair Jaws in the resulting wizard.
I hope this helps.
Paul Sandoval

On Aug 16, 2017, at 5:26 PM, Shirley Tracy <stracy5@tampabay.rr.com> wrote:

Hi all,

Problem: This afternoon I tried using my personal banking spread sheet which I created on Excel. I got the strangest message saying something about the Braille drive cannot be opened because Freedom Scientific does not recognize its authenticity. I don’t use Braille so closed out and tried again. This time I got a message that the program (meaning Excel) is not responding and must be closed. Apparently, I cannot use it. Every time I open it, I get the same message. Need suggestions!
Help!

Shirley Tracy





Re: trouble with windows update cleanup

Don H
 

When I did the cleanup after upgrading to Win 10 it took a long time for the cleanup to run but it did finally complete.


On 8/16/2017 6:23 PM, marvin kotler wrote:
Good evening list; having trouble with something in disk cleanup called windowsupdatecleanup.  This was a recent addition, I believe.  Running jaws 18 and windows 10.  The above described does not appear to work which means when the check box is checked, no files are deleted.  I called ms disability desk and they could not tell me what is going on.  It is like disk cleanup is stuck on the above item; if anyone has had this problem or had a resolution for it, I would appreciate hearing of it.
Marv


trouble with windows update cleanup

marvin kotler
 

Good evening list; having trouble with something in disk cleanup called windowsupdatecleanup.  This was a recent addition, I believe.  Running jaws 18 and windows 10.  The above described does not appear to work which means when the check box is checked, no files are deleted.  I called ms disability desk and they could not tell me what is going on.  It is like disk cleanup is stuck on the above item; if anyone has had this problem or had a resolution for it, I would appreciate hearing of it.
Marv


Help! Is it Jaws? Or Excel? Or my computer?

Shirley Tracy
 

Hi all,

Problem: This afternoon I tried using my personal banking spread sheet which I created on Excel. I got the strangest message saying something about the Braille drive cannot be opened because Freedom Scientific does not recognize its authenticity. I don’t use Braille so closed out and tried again. This time I got a message that the program (meaning Excel) is not responding and must be closed. Apparently, I cannot use it. Every time I open it, I get the same message. Need suggestions!
Help!

Shirley Tracy


Re: Case Update: 105914 - Eastwest Installation Center

Annabelle Susan Morison
 


I tried, but it didn't find any graphics that were recognized by JAWS.



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonas Voll
Sent: Wednesday, August 16, 2017 1:56 PM
To: main@jfw.groups.io
Subject: Re: Case Update: 105914 - Eastwest Installation Center

Did you try the graphics labler?

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration for the blind and visually impaired through employment, outreach, rehabilitation, education and research.


From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Annabelle Susan Morison
Sent: Wednesday, August 16, 2017 3:07 PM
To: main@jfw.groups.io
Subject: FW: Case Update: 105914 - Eastwest Installation Center

 

Is there a way for me to attach text to icons in an otherwise graphical program so they can be fully recognized by JAWS? For example, Eastwest's Installation Center has buttons and a listbox, but most of them don't have "Alt Text" inside the icons. Here's what one of the guys at Eastwest told me. You can try Installation Center here:

 

 


From: East West Communications, Inc. [mailto:support@...]
Sent: Tuesday, August 15, 2017 11:42 AM
To: foristnights@...
Subject: Case Update: 105914 - Eastwest Installation Center

Update for Case 105914 - "Eastwest Installation Center"

Hey Annabelle,

I don't believe there is any way for you to change any of the icons in the EW Installation Center. In the same way that Play is scripted, I don't thing the IC can be changed either. Does your JAWS system allow you to attach text to buttons without accessing the actual scripting code - as there's no way to access that?


Let me know.



Thanks,
Michael


Click here to update the Case online, or reply to this email


Message History
-----Original Message-----
From: Michael Pluebell
Sent: 08/15/2017
Subject: Eastwest Installation Center

Hey Annabelle,

I don't believe there is any way for you to change any of the icons in the EW Installation Center. In the same way that Play is scripted, I don't thing the IC can be changed either. Does your JAWS system allow you to attach text to buttons without accessing the actual scripting code - as there's no way to access that?


Let me know.



Thanks,
Michael



-----Original Message-----
From: Annabelle-79794
Sent: 08/15/2017
Subject: Eastwest Installation Center

Hi, it's Annabelle.

I'm wondering, is there a way I can put "Alt Text" inside the icons of Eastwest Installation Center's interface? This way, JAWS can recognize which button I'm pointing to when I press Tab and/or Shift+Tab? Also, JAWS says there's a list box which is supposed to list all the items of Eastwest Instruments, but it seems like JAWS won't tell me which instrument I'm pointing to when I press the arrow keys. Is there a way I could make these more recognizable to JAWS? Will I be able to code these icons by myself? Or will I have to have sighted help? By the way, here are some descriptions of different parameters that I know are recognized by JAWS and other screenreaders. Each one has an explanation next to it. Please tell me if any of these descriptions are accurate. Mac users with a screenreader like Voiceover would press the equivalent key to the Alt Key and the Applications Key (the Command Key or the Option Key). Since I haven't used a Mac in a while, I'm not sure which one is equivalent to the two keys. I'm confused as to whether it's the Command Key that's equivalent to the Alt Key and the Option Key that's equivalent to the Applications key or vice versa.

1. 3-State Button (a button that can be either checked, partially checked, or unchecked)
2. Button
3. Button Dropdown A list of buttons that Can usually be opened by pressing Alt + the down arrow key)
4. Button Menu (A list of buttons that Can usually be opened by pressing the down arrow key)
5. Checkbox (Can be either checked or unchecked by pressing the spacebar)
6. Combo Box (For selecting from a dropdown list of options, opened by pressing the Alt+Down Arrow Key)
7. Context Menu (Can usually be activated by pressing the "Applications Key, shift+F10,  or the Numpad Star key)
8. Dialogue (Has to have text so the screenreader can recognize what options are there)
9. Edit (Where you can type in text, such as in a search box where you can type in the patch name or keywords which will lead you to whichever patches contain those words in their name)
10. Edit Combo (Where you can either type in an option, or press Alt+Down Arrow to open a Dropdown list of items)
11. Extended Select List Box
12. Group Box
13. Header Bar
14. Hot Key (The assigned keyboard shortcut for a command)
15. Left-Right Scroll Bar (For controls that can be increased or decreased by pressing the value change keys like - or = for small value changes, [ or ] for medium value changes, and pageup or Pagedown for large value changes. Unlike Up-Down Scroll Bars, however, the smallest value is reached by pressing the End Key, and the largest value is reached by pressing the Home key.)
16. Left-Right Slider (For controls that can be increased or decreased by pressing the value change keys like - or = for small value changes, [ or ] for medium value changes, and pageup or Pagedown for large value changes. Unlike Up-Down Sliders, however, the smallest value is reached by pressing the End Key, and the largest value is reached by pressing the Home key.)
17. Link
18. List Box
19. List View
20. Menu Bar (The kind that can be activated by pressing the Alt key)
21. MS Active Accessibility
22. Multiline Edit
23. Multi Select List Box (A listbox that allows one to select multiple items at a time.)
24. Password Edit
25. Radio Button (For buttons that can be either checked or unchecked by pressing the up/down arrow keys and either spacebar or enter)
26. Radio Button Group (For groups of radio buttons that contain options related to each other, usually found in dialog boxes.)
27. Read Only Edit
28. SpinBox
29. Static
30. Status Bar
31. Submenu (A menu within a menu, which can be opened or closed with the Left and right arrow keys, and can be scrolled through with the Up and Down arrow keys)
32. Tab Control (For dialogue boxes with multiple tabs. Each tab can be navigated to by pressing Control+Tab or Control+shift+tab, and each option within
a tab can be navigated to by pressing Tab or Shift+Tab.)
33. Toolbar (Includes text with the buttons)
34. Tool Tip
35. Tree View (For lists that are divided into categories. Categories can be opened or closed with the Left/right Arrow keys, and Categories and options
within the view can be scrolled through with up/down arrow keys.)
36. Up-Down Scroll Bar (Like "Left-Right Scroll Bar", this is also For controls that can be increased or decreased by pressing the value change keys. However, unlike left-right scroll bar, the Home key takes you to the smallest value, and the End key takes you to the largest value.)
37. Up-Down Slider (Like "Left-Right Slider", this is also For controls that can be increased or decreased by pressing the value change keys. However, unlike left-right slider, the Home key takes you to the smallest value, and the End key takes you to the largest value.)

 


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Re: Where's the Repair JAWS Option?

Bill White <billwhite92701@...>
 

Hi, Dani. It isn't within JAWS itself. It's in the installation program you used to install the most recent version of JAWS. Once you click the install program, you will need to press the "next" button a couple of times. Then you will be presented with a few buttons such as "modify JAWS", and "Repair JAWS". Choose the "Repair JAWS" option.

Bill White
Billwhite92701@dslextreme.com

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dani Pagador
Sent: Wednesday, August 16, 2017 12:18 PM
To: main@jfw.groups.io
Subject: Where's the Repair JAWS Option?

Hi, Everyone.
I changed a few settings for Word2013 and now can't see any Braille,
except the cursor, on my display. JFW reads the document back, so I
know there's text onscreen. Changing the settings back to their
defaults and restarting the computer haven't helped.

I see Braille with everything else, though.

I think I may need to repair JFW, but can't remember where to find
this option. Can I get a memory jog, please?

Thanks,
Dani

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