Date   
moderated Re: Alt F4 Frozen

Don Walls
 

I haven't tried the old keyboard - a bit afraid of disconnecting the wrong bit! Yes, feeble, I know. The keyboard I'm using must be at least 12 years old because I believe I had it with my previous computer. I'm hoping I can grab a sighted friend tomorrow to see what happens while the friend can see what's on the screen.

I appreciate your information about keyboards and will keep it in mind if I need to buy a new one.

Have a good day.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 10:12 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Hi Don,

So you are saying when you tried the old keyboard the letter L was sticking, but Alt + F4 and other keyboard shortcuts with function keys like Jaws Key + F12 for the time and so on worked?
If that is the case then you may simply need a new keyboard. How old is the keyboard you are using and was it just what I call a "cheap" mainstream wired keyboard like the ones you can buy for $20 or was it a more expensive mechanical keyboard?
In my experience the cheap keyboards which often come with a computer will only last a couple of years before they start to do weird things and even the better Logitech wireless keyboards like the MK510/540 or even more expensive MK710 (those "MK" models are mouse/keyboard combos) have a limited life span.
At home I use a Logitech K780 which is quite nice, but at work I have actually gone back to mostly high-end wired mechanical keyboards, in this case I decided on the keyboards from the company "Das Keyboard" and the model I have is the "Professional 4". They are made from aluminum with Cherry MX Blue switches and a fantastic built quality, each keyboard also has 2 USB 3.0 ports on the back, but they also are $220 Canadian, I think in the US they go for around $150 or $160 and at least last Black Friday I didn't even see them on sale. I only bought them less than a year ago and I guess I'll see if they indeed will pay for themselves by lasting 6 or more years because typically before I bought Logitech wireless keyboards where I could probably buy 3 for the price of one of these Das Keyboard models, but I would have to replace them every 2 years or so.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Sunday, February 23, 2020 10:00 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Sieghard, I appreciate all of the responses I've had. I don't know the model of my keyboard and, when I tried to check the original emails around its purchase, I couldn't find the information. I'm using Windows 10 and JAWS 17 (soon to be updated to JAWS 2020). I don't have a sighted person handy just now but oculd try an old keyboard which was okay except for the letter l sticking.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 9:47 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Hi Don,

If none of the function keys work I think it's time to look more closely at your keyboard.
Do you know the make and model?
Would you have another keyboard around you could plug in and try? I suspect that your keyboard either has a button or switch to disable the function keys and you accidently pushed it or it is defective in some other way.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Saturday, February 22, 2020 9:53 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm using a desktop computer. Last night I could use JAWS key plus F12 to get time as usual. Now I've tried that plus other key combinations with the JAWS key and none of them works.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Saturday, February 22, 2020 7:59 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I was asking because some keyboards have a switch or button which locks the function keys and yet others like the Logitech K780 require you to press also the FN key along with any other key combination, e.g. without Logitech Options software installed where you can tell the function keys to behave normally, you would have to press FN + Alt + F4.
Another question I would have is whether this is on a laptop or a desktop?
If it's on a laptop, does Alt + F4 work if you use the laptop's keyboard?
Lastly, are other function key shortcuts working, e.g. Jaws Key + F7 to pull up a list of links on a website or even just Jaws Key + F10 for a list of open applications or Jaws Key + F11 to speak the time?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 11:07 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm not sure what model of keyboard I have. It has a number pad, if that's what you're asking.

Don


-----Original Message-----
From: Sieghard Weitzel
Sent: Friday, February 21, 2020 9:54 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

What kind of keyboard do you have?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 9:19 PM
To: main@jfw.groups.io
Subject: Alt F4 Frozen

Yesterday a friend helped me fill in the province of British Columbia's speculation tax form online. He ran into a snag, so started again with a fresh format and we sent the completed form off. I could not close the first form but shut down the computer. I don't know if it's related, but since then I cannot close Word files or emails. I can open and read them and move them, but I can't close them. If I'm in my email list, I can use Alt tab to get out of an open email, then delete or move it, but the open email is still there. I assume that somehow I've frozen the Alt F4 function. My only resort is to shut down the computer. When I start it up again, emails I've deleted both from In and Deleted folders reappear. Any thoughts?

I'm using Windows 10 and JAWS 17, though I plan to purchase JAWS 2020 in a few weeks.

I'd appreciate any help.

Don

moderated Re: Amazon checkout with JAWS 2020

Adrian Spratt
 

Whether or not this has changed, we don’t want to encourage websites to create separate accessible versions. They will invariably lag the main website.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of The Wolf
Sent: Sunday, February 23, 2020 11:29 AM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

on the accessible site as far as I can tell you don't get access to the markit place and the part of the shopping where you can get items from other cellars

has this changed?

On 2/23/2020 8:42 AM, Richard Turner wrote:

Its not you.

Amazon is broken, and has been for a couple of months.

You might try their accessibility site: www.amazon.com/access

But no promises there.

 

On their site they have a customer service toll free number, I’d call that as well.

 

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at: www.turner42.com

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

 

Has the Amazon checkout become more complicated or is it just me?

 

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

 

Thanks.

 

Shirley

 

moderated Re: Amazon checkout with JAWS 2020

Adrian Spratt
 

Or use Chrome.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 23, 2020 12:17 PM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

 

Anyone having issues with Amazon accessibility, please call: 1-888-283-1678

 

 

 

Richard

moderated Re: Amazon checkout with JAWS 2020

dennis
 

yes and they are very very good over the phone.

On 2/23/2020 9:42 AM, Richard Turner wrote:

Its not you.

Amazon is broken, and has been for a couple of months.

You might try their accessibility site: www.amazon.com/access

But no promises there.

 

On their site they have a customer service toll free number, I’d call that as well.

 

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at: www.turner42.com

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

 

Has the Amazon checkout become more complicated or is it just me?

 

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

 

Thanks.

 

Shirley

 

--
Dennis Cornelison

moderated Re: Amazon checkout with JAWS 2020

Merv Keck
 

I have purchased 44 times in six months using Chrome and Jaws 2020. I have had no issues with the checkout process. I use the regular www.amazon.com in the United States. Not the accessible version.
The only minor issue I have had is once in a while using Chrome an animated graphic will cause Jaws to be silent if the graphic is covering the screen. Most times on amazon if I hit escape the graphic goes away and I am fine.
That only happens a great once in a while and is very minor and easily fixed by tapping the escape key. And this is when searching for an item and not during the checkout process itself.
Merv

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John Covici
Sent: Sunday, February 23, 2020 1:07 PM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

I am certain I bought something from Amazon within the last two months and had no trouble checking out, changing the payment method, etc.

On Sun, 23 Feb 2020 10:42:26 -0500,
Richard Turner wrote:

[1 <text/plain; utf-8 (base64)>]
Its not you.
Amazon is broken, and has been for a couple of months.
You might try their accessibility site:
www.amazon.com/access<http://www.amazon.com/access>
But no promises there.

On their site they have a customer service toll free number, I’d call that as well.



Richard

🖖 Live long and prosper


Check out my web site at: www.turner42.com<http://www.turner42.com/>

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley
Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

Has the Amazon checkout become more complicated or is it just me?

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

Thanks.

Shirley





[2 <text/html; utf-8 (base64)>]
--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici wb2una
covici@...

moderated Re: Amazon checkout with JAWS 2020

Glenn / Lenny
 

I sometimes wonder if folks try to use Amazon without using the quick
navigation keys, like B for button and V for visited link.
Folks can use the control F to find certain words too, like the word Cart
for example.
If you want more than one item, in the check out window, you can use the
letter C for the combo box to select how many, you might need to enter on
it, and then do alt + down arrow to change the number.
The letter H will get you to things like the address and payment method
headers which should be reviewed before using the letter B for the complete
transaction button.
Glenn

----- Original Message -----
From: "Sieghard Weitzel" <@Sieghard>
To: <main@jfw.groups.io>
Sent: Sunday, February 23, 2020 12:15 PM
Subject: Re: Amazon checkout with JAWS 2020


I just bought something last week and unless it's different on Amazon
Canada there were 0 issues for me and I never use the accessible site since
I find the regular site is perfectly accessible.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John Covici
Sent: Sunday, February 23, 2020 10:07 AM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

I am certain I bought something from Amazon within the last two months and
had no trouble checking out, changing the payment method, etc.

On Sun, 23 Feb 2020 10:42:26 -0500,
Richard Turner wrote:

[1 <text/plain; utf-8 (base64)>]
Its not you.
Amazon is broken, and has been for a couple of months.
You might try their accessibility site:
www.amazon.com/access<http://www.amazon.com/access>
But no promises there.

On their site they have a customer service toll free number, I’d call
that as well.



Richard

🖖 Live long and prosper


Check out my web site at: www.turner42.com<http://www.turner42.com/>

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley
Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

Has the Amazon checkout become more complicated or is it just me?

When I use Firefox, I get to the checkout part and I get a message that
says there was an error. When I use IE I can get through it, but it still
seems more difficult. Anyone else notice this?

Thanks.

Shirley





[2 <text/html; utf-8 (base64)>]
--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici wb2una
covici@...





moderated Re: How to create a new folder

 

The ribbon is simply a different form of a menu and it's not so difficult if you understand how to navigate them with the arrows, tab and Control + Right r Left arrow to go to different groups in the ribbon.
Then of course there are the keyboard shortcuts which you can remember for things you do often such as Alt + 2 for New Folder or Alt + F followed by I and E which in a protected Excel or Word file is the shortcut for "Enable Editing".

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dave Durber
Sent: Sunday, February 23, 2020 8:17 AM
To: main@jfw.groups.io
Subject: Re: How to create a new folder

Hello Alison:

Personally, I have always hated, loathed and detested the ribbon system, first introduced in Office 2007. And, now that it has been included in File Manager for Windows 10, I hate, loath and detest it, even more.

Dave Durber

----- Original Message -----
From: "CJ &AA MAY" <chrisalismay@...>
To: <main@jfw.groups.io>
Sent: Sunday, February 23, 2020 12:11 PM
Subject: Re: How to create a new folder


It is amazing how many different ways there are to do the same thing. I
think the control shift n to open a new folder is probably the easiest but I
only discovered this after months of going to the view tab on the ribbon and
shift tabbing back to "create new folder".
Alison
easis

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of netbat66
Sent: 23 February 2020 00:33
To: main@jfw.groups.io
Subject: Re: How to create a new folder

open a context menu where you want to create the folder. then press enter on
new, there you will have the option to create a folder,bit map image, text
document etc.

-----Original Message-----
From: Shirley Tracy
Sent: Saturday, February 22, 2020 4:24 PM
To: main@jfw.groups.io
Subject: How to create a new folder



Hi Listers,



Now that I have Windows 10 and JAWS 2020, I can’t figure out how to create a
new folder. It used to be really easy, but I can’t do it the way I used to.
Please help.



Thanks for any help.



Clueless,



Shirley Tracy





Shirley Tracy

moderated Re: opening a screenshot with Microsoft outlook 2016

 

You sometimes can get embedded attachments by going to the file menu and selecting Save All Attachments.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Sunday, February 23, 2020 7:45 AM
To: main@jfw.groups.io
Subject: Re: opening a screenshot with Microsoft outlook 2016

 

It sounds like it is embedded rather than a clear attachment.

Not sure how to deal with those.

Maybe try the File menu and Save All Attachments?

 

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at: www.turner42.com

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of george b
Sent: Sunday, February 23, 2020 5:48 AM
To: main@jfw.groups.io
Subject: Re: opening a screenshot with Microsoft outlook 2016

 

Open the email

Hit tab and it will move to the attachement line and it should read attachement and it’s title and size

From there you can hit shift f10 and arrow down to what you wish to do

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr.
Sent: February 23, 2020 5:10
To: main@jfw.groups.io
Subject: Re: opening a screenshot with Microsoft outlook 2016

 

In fact, jaws reads the email before I open it as having an attachment; however, when I open it with Insert+a Jaws reports: "there are no attachments."

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John J. Fioravanti, Jr. via Groups.Io
Sent: Sunday, February 23, 2020 08:07 AM
To: main@jfw.groups.io
Subject: opening a screenshot with Microsoft outlook 2016

 

Good morning: I'm using Jaws 18 with windows 10. When someone sends me an email in outlook with a screenshot attached, I can't find it with jaws to open it. I have to use my iPhone. Is there a way to find the actual .PNG file with jaws in the body of the email?

Thank you.

moderated Re: opening a screenshot with Microsoft outlook 2016

 

What version of Outlook is this?

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Kingsbury
Sent: Sunday, February 23, 2020 8:50 AM
To: main@jfw.groups.io
Subject: Re: opening a screenshot with Microsoft outlook 2016

 

Hello,

Normally, you should be able to access it the same as any other attachment. That is, open the message and hit shift tab once to place focus on it. You can then hit enter to be given various options on what to do with it. That said, your problem may be that you are using a very old version of JAWS.  Probably time to update to JAWS 2020 with the annual license. 

David

moderated Re: Amazon checkout with JAWS 2020

 

I just bought something last week and unless it's different on Amazon Canada there were 0 issues for me and I never use the accessible site since I find the regular site is perfectly accessible.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John Covici
Sent: Sunday, February 23, 2020 10:07 AM
To: main@jfw.groups.io
Subject: Re: Amazon checkout with JAWS 2020

I am certain I bought something from Amazon within the last two months and had no trouble checking out, changing the payment method, etc.

On Sun, 23 Feb 2020 10:42:26 -0500,
Richard Turner wrote:

[1 <text/plain; utf-8 (base64)>]
Its not you.
Amazon is broken, and has been for a couple of months.
You might try their accessibility site:
www.amazon.com/access<http://www.amazon.com/access>
But no promises there.

On their site they have a customer service toll free number, I’d call that as well.



Richard

🖖 Live long and prosper


Check out my web site at: www.turner42.com<http://www.turner42.com/>

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley
Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

Has the Amazon checkout become more complicated or is it just me?

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

Thanks.

Shirley





[2 <text/html; utf-8 (base64)>]
--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici wb2una
covici@...

moderated Re: Alt F4 Frozen

 

Hi Don,

So you are saying when you tried the old keyboard the letter L was sticking, but Alt + F4 and other keyboard shortcuts with function keys like Jaws Key + F12 for the time and so on worked?
If that is the case then you may simply need a new keyboard. How old is the keyboard you are using and was it just what I call a "cheap" mainstream wired keyboard like the ones you can buy for $20 or was it a more expensive mechanical keyboard?
In my experience the cheap keyboards which often come with a computer will only last a couple of years before they start to do weird things and even the better Logitech wireless keyboards like the MK510/540 or even more expensive MK710 (those "MK" models are mouse/keyboard combos) have a limited life span.
At home I use a Logitech K780 which is quite nice, but at work I have actually gone back to mostly high-end wired mechanical keyboards, in this case I decided on the keyboards from the company "Das Keyboard" and the model I have is the "Professional 4". They are made from aluminum with Cherry MX Blue switches and a fantastic built quality, each keyboard also has 2 USB 3.0 ports on the back, but they also are $220 Canadian, I think in the US they go for around $150 or $160 and at least last Black Friday I didn't even see them on sale. I only bought them less than a year ago and I guess I'll see if they indeed will pay for themselves by lasting 6 or more years because typically before I bought Logitech wireless keyboards where I could probably buy 3 for the price of one of these Das Keyboard models, but I would have to replace them every 2 years or so.

Best regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Sunday, February 23, 2020 10:00 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Sieghard, I appreciate all of the responses I've had. I don't know the model of my keyboard and, when I tried to check the original emails around its purchase, I couldn't find the information. I'm using Windows 10 and JAWS 17 (soon to be updated to JAWS 2020). I don't have a sighted person handy just now but oculd try an old keyboard which was okay except for the letter l sticking.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 9:47 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Hi Don,

If none of the function keys work I think it's time to look more closely at your keyboard.
Do you know the make and model?
Would you have another keyboard around you could plug in and try? I suspect that your keyboard either has a button or switch to disable the function keys and you accidently pushed it or it is defective in some other way.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Saturday, February 22, 2020 9:53 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm using a desktop computer. Last night I could use JAWS key plus F12 to get time as usual. Now I've tried that plus other key combinations with the JAWS key and none of them works.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Saturday, February 22, 2020 7:59 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I was asking because some keyboards have a switch or button which locks the function keys and yet others like the Logitech K780 require you to press also the FN key along with any other key combination, e.g. without Logitech Options software installed where you can tell the function keys to behave normally, you would have to press FN + Alt + F4.
Another question I would have is whether this is on a laptop or a desktop?
If it's on a laptop, does Alt + F4 work if you use the laptop's keyboard?
Lastly, are other function key shortcuts working, e.g. Jaws Key + F7 to pull up a list of links on a website or even just Jaws Key + F10 for a list of open applications or Jaws Key + F11 to speak the time?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 11:07 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm not sure what model of keyboard I have. It has a number pad, if that's what you're asking.

Don


-----Original Message-----
From: Sieghard Weitzel
Sent: Friday, February 21, 2020 9:54 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

What kind of keyboard do you have?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 9:19 PM
To: main@jfw.groups.io
Subject: Alt F4 Frozen

Yesterday a friend helped me fill in the province of British Columbia's speculation tax form online. He ran into a snag, so started again with a fresh format and we sent the completed form off. I could not close the first form but shut down the computer. I don't know if it's related, but since then I cannot close Word files or emails. I can open and read them and move them, but I can't close them. If I'm in my email list, I can use Alt tab to get out of an open email, then delete or move it, but the open email is still there. I assume that somehow I've frozen the Alt F4 function. My only resort is to shut down the computer. When I start it up again, emails I've deleted both from In and Deleted folders reappear. Any thoughts?

I'm using Windows 10 and JAWS 17, though I plan to purchase JAWS 2020 in a few weeks.

I'd appreciate any help.

Don

moderated Re: Amazon checkout with JAWS 2020

John Covici
 

I am certain I bought something from Amazon within the last two months
and had no trouble checking out, changing the payment method, etc.

On Sun, 23 Feb 2020 10:42:26 -0500,
Richard Turner wrote:

[1 <text/plain; utf-8 (base64)>]
Its not you.
Amazon is broken, and has been for a couple of months.
You might try their accessibility site: www.amazon.com/access<http://www.amazon.com/access>
But no promises there.

On their site they have a customer service toll free number, I’d call that as well.



Richard

🖖 Live long and prosper


Check out my web site at: www.turner42.com<http://www.turner42.com/>

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

Has the Amazon checkout become more complicated or is it just me?

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

Thanks.

Shirley





[2 <text/html; utf-8 (base64)>]
--
Your life is like a penny. You're going to lose it. The question is:
How do
you spend it?

John Covici wb2una
covici@...

moderated Re: Alt F4 Frozen

Don Walls
 

Sieghard, I appreciate all of the responses I've had. I don't know the model of my keyboard and, when I tried to check the original emails around its purchase, I couldn't find the information. I'm using Windows 10 and JAWS 17 (soon to be updated to JAWS 2020). I don't have a sighted person handy just now but oculd try an old keyboard which was okay except for the letter l sticking.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Sunday, February 23, 2020 9:47 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Hi Don,

If none of the function keys work I think it's time to look more closely at your keyboard.
Do you know the make and model?
Would you have another keyboard around you could plug in and try? I suspect that your keyboard either has a button or switch to disable the function keys and you accidently pushed it or it is defective in some other way.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Saturday, February 22, 2020 9:53 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm using a desktop computer. Last night I could use JAWS key plus F12 to get time as usual. Now I've tried that plus other key combinations with the JAWS key and none of them works.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Saturday, February 22, 2020 7:59 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I was asking because some keyboards have a switch or button which locks the function keys and yet others like the Logitech K780 require you to press also the FN key along with any other key combination, e.g. without Logitech Options software installed where you can tell the function keys to behave normally, you would have to press FN + Alt + F4.
Another question I would have is whether this is on a laptop or a desktop?
If it's on a laptop, does Alt + F4 work if you use the laptop's keyboard?
Lastly, are other function key shortcuts working, e.g. Jaws Key + F7 to pull up a list of links on a website or even just Jaws Key + F10 for a list of open applications or Jaws Key + F11 to speak the time?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 11:07 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm not sure what model of keyboard I have. It has a number pad, if that's what you're asking.

Don


-----Original Message-----
From: Sieghard Weitzel
Sent: Friday, February 21, 2020 9:54 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

What kind of keyboard do you have?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 9:19 PM
To: main@jfw.groups.io
Subject: Alt F4 Frozen

Yesterday a friend helped me fill in the province of British Columbia's speculation tax form online. He ran into a snag, so started again with a fresh format and we sent the completed form off. I could not close the first form but shut down the computer. I don't know if it's related, but since then I cannot close Word files or emails. I can open and read them and move them, but I can't close them. If I'm in my email list, I can use Alt tab to get out of an open email, then delete or move it, but the open email is still there. I assume that somehow I've frozen the Alt F4 function. My only resort is to shut down the computer. When I start it up again, emails I've deleted both from In and Deleted folders reappear. Any thoughts?

I'm using Windows 10 and JAWS 17, though I plan to purchase JAWS 2020 in a few weeks.

I'd appreciate any help.

Don

moderated Re: How to create a new folder

Richard Turner
 

I think Control+Shift+N has been around since the early days of Windows.  I learned it decades ago, with all screen readers.

Typical of Windows, there is usually at least two ways to do most things.

In fact, until now, I didn’t know about alt+2.

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at: www.turner42.com

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Sunday, February 23, 2020 9:32 AM
To: main@jfw.groups.io
Subject: Re: How to create a new folder

 

In Windows 10 Alt + 2 is the Windows keyboard shortcut to create a new folder, maybe Control + Shift + N also is, but in official Windows 10 keyboard shortcut reference tables it is Alt + 2.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Saturday, February 22, 2020 5:30 PM
To: main@jfw.groups.io
Subject: Re: How to create a new folder

 

Hi David,

 

Thanks. I used to hit control+ N. And that doesn’t work any more. Didn’t know about control + shift + N.

 

 

Shirley Tracy

 

From: David Goldfield
Sent: Saturday, February 22, 2020 7:31 PM
To: main@jfw.groups.io
Subject: Re: How to create a new folder

 

Hi.

The quickest way to create a new folder is to first open the folder that you want the folder to be created in. In other words, if you want to create a subfolder in your Documents folder open the Documents folder. Next, press shift-ctrl-N. You will be in an edit field. Type the name of the folder that you want to create, followed by the enter key.

David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019
 
WWW.DavidGoldfield.org

On 2/22/2020 7:24 PM, Shirley Tracy wrote:

Hi Listers,

 

Now that I have Windows 10 and JAWS 2020, I can’t figure out how to create a new folder. It used to be really easy, but I can’t do it the way I used to. Please help.

 

Thanks for any help.

 

Clueless,

 

Shirley Tracy

 

 

Shirley Tracy

 

 

moderated Re: Alt F4 Frozen

 

Hi Don,

If none of the function keys work I think it's time to look more closely at your keyboard.
Do you know the make and model?
Would you have another keyboard around you could plug in and try? I suspect that your keyboard either has a button or switch to disable the function keys and you accidently pushed it or it is defective in some other way.

Regards,
Sieghard

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Saturday, February 22, 2020 9:53 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm using a desktop computer. Last night I could use JAWS key plus F12 to get time as usual. Now I've tried that plus other key combinations with the JAWS key and none of them works.

Don

-----Original Message-----
From: Sieghard Weitzel
Sent: Saturday, February 22, 2020 7:59 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I was asking because some keyboards have a switch or button which locks the function keys and yet others like the Logitech K780 require you to press also the FN key along with any other key combination, e.g. without Logitech Options software installed where you can tell the function keys to behave normally, you would have to press FN + Alt + F4.
Another question I would have is whether this is on a laptop or a desktop?
If it's on a laptop, does Alt + F4 work if you use the laptop's keyboard?
Lastly, are other function key shortcuts working, e.g. Jaws Key + F7 to pull up a list of links on a website or even just Jaws Key + F10 for a list of open applications or Jaws Key + F11 to speak the time?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 11:07 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

I'm not sure what model of keyboard I have. It has a number pad, if that's what you're asking.

Don


-----Original Message-----
From: Sieghard Weitzel
Sent: Friday, February 21, 2020 9:54 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

What kind of keyboard do you have?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 9:19 PM
To: main@jfw.groups.io
Subject: Alt F4 Frozen

Yesterday a friend helped me fill in the province of British Columbia's speculation tax form online. He ran into a snag, so started again with a fresh format and we sent the completed form off. I could not close the first form but shut down the computer. I don't know if it's related, but since then I cannot close Word files or emails. I can open and read them and move them, but I can't close them. If I'm in my email list, I can use Alt tab to get out of an open email, then delete or move it, but the open email is still there. I assume that somehow I've frozen the Alt F4 function. My only resort is to shut down the computer. When I start it up again, emails I've deleted both from In and Deleted folders reappear. Any thoughts?

I'm using Windows 10 and JAWS 17, though I plan to purchase JAWS 2020 in a few weeks.

I'd appreciate any help.

Don

moderated Re: Alt F4 Frozen

 

This thread is so large right now that I can't even remember if Don stated in his original email which version of Windows, Jaws and Office he is using. I am asking because Don asked what Narrator is and while Narrator was of limited use in Windows 7, I think most blind Windows 10 users probably have heard about it since it is being continuously being improved and has been the subject of many Podcasts and email list discussions.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dave Durber
Sent: Sunday, February 23, 2020 3:49 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Hello Don:

He meant Task Manager, not Device manager.

Dave durber

----- Original Message -----
From: "Don Walls" <donwalls@...>
To: <main@jfw.groups.io>
Sent: Saturday, February 22, 2020 7:18 PM
Subject: Re: Alt F4 Frozen


When I hit control alt delete, I can get to task manager but not device
manager.

-----Original Message-----
From: Rick Mladek
Sent: Saturday, February 22, 2020 11:01 AM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Don,

hit control +alt +delete key (above arrow keys)
arrow down to device manager and hit enter
arrow down until you hear programs currently running. Microsoft Word for
example.
If this is what is not being able to close, once you hear the MS Word, hit
tab key until you hear close program and hit enter. It may take a few
attempts hitting the close program button and may also take a few seconds
to
close the program. If other programs are needing closed, shift tab back to
the list and arrow up or down until you hear the next program needing
closed. again hit tab until you hear close program and hit enter. Repeat
as
needed...

Rick

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Saturday, February 22, 2020 1:02 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

Thanks for your response. I can't use F4 with other functions. Not sure
what task manager is or how to use it.

-----Original Message-----
From: Abraham Sweiss
Sent: Friday, February 21, 2020 11:19 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen


Are you able to use alt +4 to kill other applications?

Are you able to kill the problematic apps using the task manager and task
function?

Thanks,abraham

On Feb 22, 2020, at 2:06 AM, Don Walls <donwalls@...> wrote:

I'm not sure what model of keyboard I have. It has a number pad, if
that's what you're asking.

Don


-----Original Message----- From: Sieghard Weitzel
Sent: Friday, February 21, 2020 9:54 PM
To: main@jfw.groups.io
Subject: Re: Alt F4 Frozen

What kind of keyboard do you have?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Don Walls
Sent: Friday, February 21, 2020 9:19 PM
To: main@jfw.groups.io
Subject: Alt F4 Frozen

Yesterday a friend helped me fill in the province of British Columbia's
speculation tax form online. He ran into a snag, so started again with a
fresh format and we sent the completed form off. I could not close the
first form but shut down the computer. I don't know if it's related, but
since then I cannot close Word files or emails. I can open and read them
and move them, but I can't close them. If I'm in my email list, I can
use
Alt tab to get out of an open email, then delete or move it, but the open
email is still there. I assume that somehow I've frozen the Alt F4
function. My only resort is to shut down the computer. When I start it
up again, emails I've deleted both from In and Deleted folders reappear.
Any thoughts?

I'm using Windows 10 and JAWS 17, though I plan to purchase JAWS 2020 in
a
few weeks.

I'd appreciate any help.

Don




















moderated Re: How to create a new folder

 

In Windows 10 Alt + 2 is the Windows keyboard shortcut to create a new folder, maybe Control + Shift + N also is, but in official Windows 10 keyboard shortcut reference tables it is Alt + 2.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Saturday, February 22, 2020 5:30 PM
To: main@jfw.groups.io
Subject: Re: How to create a new folder

 

Hi David,

 

Thanks. I used to hit control+ N. And that doesn’t work any more. Didn’t know about control + shift + N.

 

 

Shirley Tracy

 

From: David Goldfield
Sent: Saturday, February 22, 2020 7:31 PM
To: main@jfw.groups.io
Subject: Re: How to create a new folder

 

Hi.

The quickest way to create a new folder is to first open the folder that you want the folder to be created in. In other words, if you want to create a subfolder in your Documents folder open the Documents folder. Next, press shift-ctrl-N. You will be in an edit field. Type the name of the folder that you want to create, followed by the enter key.

David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019
 
WWW.DavidGoldfield.org

On 2/22/2020 7:24 PM, Shirley Tracy wrote:

Hi Listers,

 

Now that I have Windows 10 and JAWS 2020, I can’t figure out how to create a new folder. It used to be really easy, but I can’t do it the way I used to. Please help.

 

Thanks for any help.

 

Clueless,

 

Shirley Tracy

 

 

Shirley Tracy

 

 

moderated Re: Amazon checkout with JAWS 2020

Richard Turner
 

Anyone having issues with Amazon accessibility, please call: 1-888-283-1678

 

 

 

Richard

moderated Re: opening a screenshot with Microsoft outlook 2016

David Kingsbury
 

Hello,

Normally, you should be able to access it the same as any other attachment. That is, open the message and hit shift tab once to place focus on it. You can then hit enter to be given various options on what to do with it. That said, your problem may be that you are using a very old version of JAWS.  Probably time to update to JAWS 2020 with the annual license. 

David

moderated Re: Amazon checkout with JAWS 2020

 

on the accessible site as far as I can tell you don't get access to the markit place and the part of the shopping where you can get items from other cellars

has this changed?

On 2/23/2020 8:42 AM, Richard Turner wrote:

Its not you.

Amazon is broken, and has been for a couple of months.

You might try their accessibility site: www.amazon.com/access

But no promises there.

 

On their site they have a customer service toll free number, I’d call that as well.

 

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at: www.turner42.com

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Sunday, February 23, 2020 6:57 AM
To: main@jfw.groups.io
Subject: Amazon checkout with JAWS 2020

 

Has the Amazon checkout become more complicated or is it just me?

 

When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through it, but it still seems more difficult. Anyone else notice this?

 

Thanks.

 

Shirley