Date   

moderated question on output ona Focus 40 Braille Display

Jeff Lukacsena
 

Hello List,

I am running the newest version of Jaws 2021.527

I have a Focus 40 Braille display on a Windows 10 laptop.

Does anyone know how to switch the Braille output on the display from grade 1 Braille to grade 2 Braille?

Thanks,

Jeff Lukacsena,

Pittsburgh, PA


moderated punctuation when reading by word

Andrew James Bontrager
 

What do I need to adjust, either in Jaws or other programs, to have Jaws read each word with its punctuation included?
If I type the following in Notepad:
We went to Washington, D. C. yesterday, and all was well.
When I read through the sentence by word, the commas and periods are treated as part of each word. This is what I want all the time.
If I write that same message in Microsoft Word, Jaws treats the punctuation as separate words when reading word by word.
In Ted Notepad, where I really want to work, the problem gets worse when writing out words with apostrophes followed by commas. Then you have to deal with three stops when reviewing by word. This makes it especially hard when writing any kind of code, because Jaws stops at every parenthesis and bracket.
Can someone help?
 


moderated Re: buttons on web pages

Randy Barnett
 

Ya kinda sad... I have been paying for Jaws for over 25yrs. No I don't want you to tell me how much that is! LOL But I am finding that the free alternatives are working more and more when Jaws won't. don't get me wrong I am not ready to switch. Having to relearn all the little tricks and work arounds for a new screen reader is daunting.

On 1/21/2021 4:11 PM, Chris Chaffin wrote:

I ran into the same problem yesterday when completing a report on a site for work. I also had a few radio buttons that Jaws would not select no matter what I tried.

I finally just temporarily turned off Jaws and turned on Narrator to do those few task.
Since Narrator did the task without a problem, that told me that the problem is with Jaws. At least thats the case with the problems that I was having.

Chris


On Jan 21, 2021, at 4:35 PM, Tammy Freitag <ms.sunflower61@...> wrote:



Ok, I am baffled.  I was filling out a form on a web site.  I successfully completed the form and could not activate the button to submit the form.  I am finding this to be a big headache on other sites I use.  I am running JFW2020.  I tried using the spacebar, enter and even left click.  No luck!  Does anybody have any suggestions how to make clicking buttons work?

Thanks!

Tammy


Virus-free. www.avast.com


moderated Re: buttons on web pages

Justin Williams
 

Try turning off the virtual cursor.

 

ALso, I think there is a way of using the mouse cursor with the keyboard, but I've never done it before.

 

Thanks,

 

Justin

 

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Chris Chaffin
Sent: Thursday, January 21, 2021 7:11 PM
To: main@jfw.groups.io
Subject: Re: buttons on web pages

 

 

I ran into the same problem yesterday when completing a report on a site for work. I also had a few radio buttons that Jaws would not select no matter what I tried.

 

I finally just temporarily turned off Jaws and turned on Narrator to do those few task.

Since Narrator did the task without a problem, that told me that the problem is with Jaws. At least thats the case with the problems that I was having.

 

Chris

 



On Jan 21, 2021, at 4:35 PM, Tammy Freitag <ms.sunflower61@...> wrote:



Ok, I am baffled.  I was filling out a form on a web site.  I successfully completed the form and could not activate the button to submit the form.  I am finding this to be a big headache on other sites I use.  I am running JFW2020.  I tried using the spacebar, enter and even left click.  No luck!  Does anybody have any suggestions how to make clicking buttons work?

Thanks!

Tammy

 

Virus-free. www.avast.com


moderated Re: buttons on web pages

Chris Chaffin
 


I ran into the same problem yesterday when completing a report on a site for work. I also had a few radio buttons that Jaws would not select no matter what I tried.

I finally just temporarily turned off Jaws and turned on Narrator to do those few task.
Since Narrator did the task without a problem, that told me that the problem is with Jaws. At least thats the case with the problems that I was having.

Chris


On Jan 21, 2021, at 4:35 PM, Tammy Freitag <ms.sunflower61@...> wrote:



Ok, I am baffled.  I was filling out a form on a web site.  I successfully completed the form and could not activate the button to submit the form.  I am finding this to be a big headache on other sites I use.  I am running JFW2020.  I tried using the spacebar, enter and even left click.  No luck!  Does anybody have any suggestions how to make clicking buttons work?

Thanks!

Tammy


Virus-free. www.avast.com


moderated mighty networks

Justin Williams
 

Does anyone have any experience with mighty networks?

 

How accessible is it?

I have jaws 2019

And windows 10.

Thanks,

 

Justin

 

 


moderated Re: YouTube subscriptions questions and best practices

JM Casey
 

Well, the youtube interface becomes pretty clear once you go through it and play around a bit. Once you have channel subscriptions, there will be a tab on the page that you can select and open that will display a list of channels you have subscribed to. But some of that content, especially new content, will also appear on the youtube home page. It’s not complicated, but the best way to understand is just to use it.

Also, definitely recommend using chromium-based browsers with youtube as they will be fast and responsive to player key-presses especially (skipping around, pausing, and so on).

 


moderated Re: buttons on web pages

Randy Barnett
 

So, if using the PC cursor or the Jaws cursor or turning off the Virtual cursor doesn't work with the space-bar, enter key or the left mouse click. Try using the touch cursor. shift plus PC cursor. Then go to the button and try all of the ways to activate it. double click the PC cursor quickly to exit touch cursor. Sometimes using the jaws cursor and right or left arrow'ing in the button will help. This works mostly with links but you never know what will work nowadays!

On 1/21/2021 1:35 PM, Tammy Freitag wrote:

Ok, I am baffled.  I was filling out a form on a web site.  I successfully completed the form and could not activate the button to submit the form.  I am finding this to be a big headache on other sites I use.  I am running JFW2020.  I tried using the spacebar, enter and even left click.  No luck!  Does anybody have any suggestions how to make clicking buttons work?

Thanks!

Tammy


Virus-free. www.avast.com


moderated Re: YouTube subscriptions questions and best practices

Van Lant, Robin
 

I’m not sure if I have additional questions yet. I guess I need to start by seeing if an old Google login still works or creating a new one so that I can do subscriptions. My sighted husband uses subscriptions a lot, but I wanted to be sure it worked OK with JAWS before I bothered wit the Google account business. 

 

I’ll have to play with the RSS approach that Hope suggested, too.  That may be a little beyond me at the moment, unless I add it to the RSS feed in Outlook.  Kind of feeling overwhelmed by having to learn a bunch of new technology at work lately, which is why I want to get the Freedom Scientific channel easily accessible. 

 

Robin

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Hope Williamson
Sent: Thursday, January 21, 2021 1:28 PM
To: main@jfw.groups.io
Subject: Re: YouTube subscriptions questions and best practices

 

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.

 

You can do this without an Youtube account via RSS. Here's the RSS feed for the FS channel. https://www.youtube.com/feeds/videos.xml?channel_id=UCLlctxRAroB4ApeQd5b_I6A

    All the RSS feed URLS for Youtube start like that, the only thing that's different is the channel ID. There are userscripts I use to find RSS feeds, including ones for Youtube. They require installing a browser extension, then installing the script itself.

 

On 1/21/2021 11:02 AM, JM Casey wrote:

Hi.

 

I’ve got a google account, which of course is connected to youtube (youtube being a google service). I have subscribed to many channels at this point. If you do this, you will usually see links to new content those channels post on your youtube homepage. It’s also just a good way to keep track of the channels you like and visit frequently. Apparently this is considered an “old-school” way of using youtube nowadays, but I only really started taking advantage of it in the last year and change.

Did you have any more specific questions about it?

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: January 21, 2021 01:08 PM
To: JFW List (jfw@groups.io) <jfw@groups.io>
Subject: YouTube subscriptions questions and best practices

 

Hi,

I’m finding more reasons that I want to follow a certain channel on YouTube, such as the Freedom Scientific tutorial videos.  I’m assuming this would make it easier to find the channel and look for videos I might want to watch.  Is subscribing to the channel the correct method?  Does it work well with JAWS?  Do I need a YouTube account for this? 

 

Thanks.

 

Using Windows 10, JAWS 2021, Office 365 and MS Edge.

Robin Van Lant

 




KeyCorp Public This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


moderated Re: How to Turn off numlock at start with fusion

Cohn, Jonathan
 

Hello,
There is a setting for this I believe in the option->General settings. I also think it shows up in the Startup Wizard that you can re-run via the help menu in JAWS.

Jonathan

On Jan 20, 2021, at 20:47, Ann Byrne <annakb@sbcglobal.net> wrote:

On my student's computer with fusion 2020, when fusion starts numlock is turned on. How do we tell fusion to start with numlock off? I have written FS, but had no reply.

Thx,
Ann






moderated Re: buttons on web pages

 

On Thu, Jan 21, 2021 at 05:11 PM, Tammy Freitag wrote:
Also, I am using the browser called Brave.
-
Although I use Brave myself, and very seldom have any unusual issues, it is always worth trying another Chromium-based browser to see if that changes anything.

Brave's emphasis on privacy, and how it implements things to best ensure that, can cause the occasional "burp."

Chrome, Edge, Vivaldi, or even Firefox (if you want to go non-Chromium-based) are alternatives that could be tried.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

One does not discover new lands without consenting to lose sight of the shore for a very long time.

           ~ André Gide


moderated Re: buttons on web pages

Tammy Freitag
 

No.  This is  something I have not tried.  I will pop back over there and give it a go.

Thanks!

Tammy

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Thursday, January 21, 2021 3:47 PM
To: main@jfw.groups.io
Subject: Re: buttons on web pages

 

Have you tried turning the virtual cursor off with the keystroke JAWS Key/Insert and the letter Z? Then if you loose focus on the button try to find it and press the spacebar.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tammy Freitag
Sent: Thursday, January 21, 2021 3:35 PM
To: jfw@groups.io
Subject: buttons on web pages

 

Ok, I am baffled.  I was filling out a form on a web site.  I successfully completed the form and could not activate the button to submit the form.  I am finding this to be a big headache on other sites I use.  I am running JFW2020.  I tried using the spacebar, enter and even left click.  No luck!  Does anybody have any suggestions how to make clicking buttons work?

Thanks!

Tammy

 

Virus-free. www.avast.com


moderated Re: buttons on web pages

Tammy Freitag
 

Yes, good question!  Yes, I was able to navigate to it by pressing the letter b.  This is why I was baffled.  Also, I am using the browser called Brave.

 

Thanks!

Tammy

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Thursday, January 21, 2021 4:07 PM
To: main@jfw.groups.io
Subject: Re: buttons on web pages

 

Serious question:  Are you certain it's a button?  (That is, can you land on it using the B browsing shortcut?)

In recent years there has been what I consider an awful trend, and that is creating links that appear visually as buttons.  I'm constantly seeing things that any sane person (who can also see, literally) would presume are buttons that are not, in actuality, buttons.  

If this thing is a link rather than a button you can find it with screen reader search or by bringing up the list of links and looking for a submit link.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

One does not discover new lands without consenting to lose sight of the shore for a very long time.

           ~ André Gide


Virus-free. www.avast.com


moderated Re: buttons on web pages

 

Serious question:  Are you certain it's a button?  (That is, can you land on it using the B browsing shortcut?)

In recent years there has been what I consider an awful trend, and that is creating links that appear visually as buttons.  I'm constantly seeing things that any sane person (who can also see, literally) would presume are buttons that are not, in actuality, buttons.  

If this thing is a link rather than a button you can find it with screen reader search or by bringing up the list of links and looking for a submit link.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

One does not discover new lands without consenting to lose sight of the shore for a very long time.

           ~ André Gide


moderated Re: buttons on web pages

Milton Ota
 

Have you tried turning the virtual cursor off with the keystroke JAWS Key/Insert and the letter Z? Then if you loose focus on the button try to find it and press the spacebar.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tammy Freitag
Sent: Thursday, January 21, 2021 3:35 PM
To: jfw@groups.io
Subject: buttons on web pages

 

Ok, I am baffled.  I was filling out a form on a web site.  I successfully completed the form and could not activate the button to submit the form.  I am finding this to be a big headache on other sites I use.  I am running JFW2020.  I tried using the spacebar, enter and even left click.  No luck!  Does anybody have any suggestions how to make clicking buttons work?

Thanks!

Tammy

 

Virus-free. www.avast.com


moderated buttons on web pages

Tammy Freitag
 

Ok, I am baffled.  I was filling out a form on a web site.  I successfully completed the form and could not activate the button to submit the form.  I am finding this to be a big headache on other sites I use.  I am running JFW2020.  I tried using the spacebar, enter and even left click.  No luck!  Does anybody have any suggestions how to make clicking buttons work?

Thanks!

Tammy


Virus-free. www.avast.com


moderated Re: YouTube subscriptions questions and best practices

Hope Williamson
 

You can do this without an Youtube account via RSS. Here's the RSS feed for the FS channel. https://www.youtube.com/feeds/videos.xml?channel_id=UCLlctxRAroB4ApeQd5b_I6A

    All the RSS feed URLS for Youtube start like that, the only thing that's different is the channel ID. There are userscripts I use to find RSS feeds, including ones for Youtube. They require installing a browser extension, then installing the script itself.

On 1/21/2021 11:02 AM, JM Casey wrote:

Hi.

 

I’ve got a google account, which of course is connected to youtube (youtube being a google service). I have subscribed to many channels at this point. If you do this, you will usually see links to new content those channels post on your youtube homepage. It’s also just a good way to keep track of the channels you like and visit frequently. Apparently this is considered an “old-school” way of using youtube nowadays, but I only really started taking advantage of it in the last year and change.

Did you have any more specific questions about it?

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: January 21, 2021 01:08 PM
To: JFW List (jfw@groups.io) <jfw@groups.io>
Subject: YouTube subscriptions questions and best practices

 

Hi,

I’m finding more reasons that I want to follow a certain channel on YouTube, such as the Freedom Scientific tutorial videos.  I’m assuming this would make it easier to find the channel and look for videos I might want to watch.  Is subscribing to the channel the correct method?  Does it work well with JAWS?  Do I need a YouTube account for this? 

 

Thanks.

 

Using Windows 10, JAWS 2021, Office 365 and MS Edge.

Robin Van Lant

 




KeyCorp Public This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


moderated Re: J2021.2012.57.400-any installation problems & questions!

Dan Longmore
 

Hi again,

  You can always back up your scripts to a different location for peace of mind. 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shan Noyes
Sent: Thursday, January 21, 2021 2:52 PM
To: main@jfw.groups.io
Subject: Re: J2021.2012.57.400-any installation problems & questions!

 

I went directly to the web site and pulled down the update. Downloaded it and then went via windows explorer found the file and hit enter on it and it ran fine. 

 

Was hoping to avoid having to remove jaws2021 if I remove it and leave shared components will that leave my scripts alone because I’ve got numerous made scripts installed in my user’s directory.

 

Thanks

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore
Sent: Thursday, January 21, 2021 1:27 PM
To: main@jfw.groups.io
Subject: Re: J2021.2012.57.400-any installation problems & questions!

 

-------------------------------------------------------------
WARNING, this email originated from outside of SaskTel.
Do not click links or open attachments unless you trust the sender and believe the contents are safe.
--------------------------------------------------------------

Hi,

  You may need to un install 2021 altogether and begin fresh.  Remember to leave shared components.

Did you get the update through the auto update in the program or did you download the file from Freedom?

I have gone to, and Vespero agrees, getting the update directly from web site as auto update often has problems after a new install.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shan Noyes
Sent: Thursday, January 21, 2021 1:10 PM
To: list Jaws <jfw@groups.io>
Subject: J2021.2012.57.400-any installation problems & questions!
Importance: High

 

Hi all!

 

First I’ve reached out to Vispero support and asked my questions.  Unfortunately am attending a summit so can’t place a phone call to them til Monday.

 

Has anyone experienced problems with the J2021.2012.57.400-any that was published Tuesday?

 

I grabbed it yesterday and installed it last night.  I had the early January jaws 2021 running successfully on my system.

 

Anyways, after installing it I rebooted and now jaws2021 will not run.  So I started the J2021.2012.57.400-any again and it immediately said that it needed to run a repair.  So I did. But it comes back immediately and crashes.

 

Yes, I’m working on an account that has admin rights on my system.

 

So looking for things I can do to get the repair working etc. or things I can try while waiting for Monday so I can talk to Vispero support.

 

My work station is windows 10 19.09 patched up to date. Reason for older windows 10 build is corporate company requirements.

 

Thanks all for your suggestions.

 

Have a good day.

 

 

 

Shan Noyes

Technical Analyst – Systems Security

GIAC

W: 306 777-4830

C: 306 533-1440

 

NOTICE: This confidential e-mail message is only for the intended recipients. If you are not the intended recipient, be advised that disclosing, copying, distributing, or any other use of this message, is strictly prohibited. In such case, please destroy this message and notify the sender.

NOTICE: This confidential e-mail message is only for the intended recipients. If you are not the intended recipient, be advised that disclosing, copying, distributing, or any other use of this message, is strictly prohibited. In such case, please destroy this message and notify the sender.


moderated Re: J2021.2012.57.400-any installation problems & questions!

Dan Longmore
 

Yes, scripts should remain if you leave shared components.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shan Noyes
Sent: Thursday, January 21, 2021 2:52 PM
To: main@jfw.groups.io
Subject: Re: J2021.2012.57.400-any installation problems & questions!

 

I went directly to the web site and pulled down the update. Downloaded it and then went via windows explorer found the file and hit enter on it and it ran fine. 

 

Was hoping to avoid having to remove jaws2021 if I remove it and leave shared components will that leave my scripts alone because I’ve got numerous made scripts installed in my user’s directory.

 

Thanks

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore
Sent: Thursday, January 21, 2021 1:27 PM
To: main@jfw.groups.io
Subject: Re: J2021.2012.57.400-any installation problems & questions!

 

-------------------------------------------------------------
WARNING, this email originated from outside of SaskTel.
Do not click links or open attachments unless you trust the sender and believe the contents are safe.
--------------------------------------------------------------

Hi,

  You may need to un install 2021 altogether and begin fresh.  Remember to leave shared components.

Did you get the update through the auto update in the program or did you download the file from Freedom?

I have gone to, and Vespero agrees, getting the update directly from web site as auto update often has problems after a new install.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shan Noyes
Sent: Thursday, January 21, 2021 1:10 PM
To: list Jaws <jfw@groups.io>
Subject: J2021.2012.57.400-any installation problems & questions!
Importance: High

 

Hi all!

 

First I’ve reached out to Vispero support and asked my questions.  Unfortunately am attending a summit so can’t place a phone call to them til Monday.

 

Has anyone experienced problems with the J2021.2012.57.400-any that was published Tuesday?

 

I grabbed it yesterday and installed it last night.  I had the early January jaws 2021 running successfully on my system.

 

Anyways, after installing it I rebooted and now jaws2021 will not run.  So I started the J2021.2012.57.400-any again and it immediately said that it needed to run a repair.  So I did. But it comes back immediately and crashes.

 

Yes, I’m working on an account that has admin rights on my system.

 

So looking for things I can do to get the repair working etc. or things I can try while waiting for Monday so I can talk to Vispero support.

 

My work station is windows 10 19.09 patched up to date. Reason for older windows 10 build is corporate company requirements.

 

Thanks all for your suggestions.

 

Have a good day.

 

 

 

Shan Noyes

Technical Analyst – Systems Security

GIAC

W: 306 777-4830

C: 306 533-1440

 

NOTICE: This confidential e-mail message is only for the intended recipients. If you are not the intended recipient, be advised that disclosing, copying, distributing, or any other use of this message, is strictly prohibited. In such case, please destroy this message and notify the sender.

NOTICE: This confidential e-mail message is only for the intended recipients. If you are not the intended recipient, be advised that disclosing, copying, distributing, or any other use of this message, is strictly prohibited. In such case, please destroy this message and notify the sender.


moderated Re: J2021.2012.57.400-any installation problems & questions!

Shan Noyes
 

I went directly to the web site and pulled down the update. Downloaded it and then went via windows explorer found the file and hit enter on it and it ran fine. 

 

Was hoping to avoid having to remove jaws2021 if I remove it and leave shared components will that leave my scripts alone because I’ve got numerous made scripts installed in my user’s directory.

 

Thanks

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore
Sent: Thursday, January 21, 2021 1:27 PM
To: main@jfw.groups.io
Subject: Re: J2021.2012.57.400-any installation problems & questions!

 

-------------------------------------------------------------
WARNING, this email originated from outside of SaskTel.
Do not click links or open attachments unless you trust the sender and believe the contents are safe.
--------------------------------------------------------------

Hi,

  You may need to un install 2021 altogether and begin fresh.  Remember to leave shared components.

Did you get the update through the auto update in the program or did you download the file from Freedom?

I have gone to, and Vespero agrees, getting the update directly from web site as auto update often has problems after a new install.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shan Noyes
Sent: Thursday, January 21, 2021 1:10 PM
To: list Jaws <jfw@groups.io>
Subject: J2021.2012.57.400-any installation problems & questions!
Importance: High

 

Hi all!

 

First I’ve reached out to Vispero support and asked my questions.  Unfortunately am attending a summit so can’t place a phone call to them til Monday.

 

Has anyone experienced problems with the J2021.2012.57.400-any that was published Tuesday?

 

I grabbed it yesterday and installed it last night.  I had the early January jaws 2021 running successfully on my system.

 

Anyways, after installing it I rebooted and now jaws2021 will not run.  So I started the J2021.2012.57.400-any again and it immediately said that it needed to run a repair.  So I did. But it comes back immediately and crashes.

 

Yes, I’m working on an account that has admin rights on my system.

 

So looking for things I can do to get the repair working etc. or things I can try while waiting for Monday so I can talk to Vispero support.

 

My work station is windows 10 19.09 patched up to date. Reason for older windows 10 build is corporate company requirements.

 

Thanks all for your suggestions.

 

Have a good day.

 

 

 

Shan Noyes

Technical Analyst – Systems Security

GIAC

W: 306 777-4830

C: 306 533-1440

 

NOTICE: This confidential e-mail message is only for the intended recipients. If you are not the intended recipient, be advised that disclosing, copying, distributing, or any other use of this message, is strictly prohibited. In such case, please destroy this message and notify the sender.

NOTICE: This confidential e-mail message is only for the intended recipients. If you are not the intended recipient, be advised that disclosing, copying, distributing, or any other use of this message, is strictly prohibited. In such case, please destroy this message and notify the sender.

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