Date   

moderated Re: Issue with Outlook 2016 and Jaws not announcing the deletion of keys since Jaws version 2021 release and subsequent updates

Dan Longmore
 

Hi,

  There are a lot of oddities with Outlook and JAWS.  I have not experienced this particular issue however JAWS crashes more , since new version, with Outlook.

As Outlook is a very reliable and stable program I am prone to believe the problem lies with JAWS.

Hopefully JAWS will seek out Microsoft to troubleshoot and fix these annoying issues.

 

Dan

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cristóbal
Sent: Friday, March 12, 2021 11:45 PM
To: jfw@groups.io
Subject: Issue with Outlook 2016 and Jaws not announcing the deletion of keys since Jaws version 2021 release and subsequent updates

 

Hello list,

So this issue I first noticed after Jaws 2021 came out and has been present with every release since then. I even wrote Vispero about it a couple of weeks ago and after getting a response to my email that the problem could not be reproduced by whoever dealt with my submission, I even reached out via telephone to try to show jaws tech support by doing a tandem session. Of course my luck, when I tried reproducing the issue, everything worked fine. In fairness, this issue doesn’t happen 100% of the time, but more like 80 to 90%.

Anyway, the issue is that when I’m in the notes section of an open appointment and backspace to delete whatever it is I want to get rid of, Jaws says nothing. Complete silence. I have to do a say line or say word back and forth to make sure I haven’t deleted too much or simply find out where I am. Same goes for pressing the delete key to erase the current character. The odd thing is that if I backspace or delete in a subject line of an appointment or the different files for time date or location, Jaws behaves as always by announcing the deleted characters. When I’m in an outlook message composing a message, the deletion behavior usually works fine. The few times where I’ll experience the deletion silence in an Outlook message is if I immediately compose a message right after closing a calendar appointment or work on some copied and pasted text from the notes section in the body of an email. Even when I’m in the actual notes tab of Outlook, everything works as expected with Jaws speaking what I’m deleting when in a note.

This behavior is on both my machines so I’m pretty sure it’s not something particular to one computer’s set up and again, it only started after Jaws 2021 came out.

Is anyone else dealing with this by any chance?

 


moderated Re: Issue with Outlook 2016 and Jaws not announcing the deletion of keys since Jaws version 2021 release and subsequent updates

Cristóbal
 

Deletion of characters and not keys I meant…

 

From: Cristobal Muñoz <cristobalmuli@...>
Sent: Friday, March 12, 2021 8:45 PM
Subject: Issue with Outlook 2016 and Jaws not announcing the deletion of keys since Jaws version 2021 release and subsequent updates

 

Hello list,

So this issue I first noticed after Jaws 2021 came out and has been present with every release since then. I even wrote Vispero about it a couple of weeks ago and after getting a response to my email that the problem could not be reproduced by whoever dealt with my submission, I even reached out via telephone to try to show jaws tech support by doing a tandem session. Of course my luck, when I tried reproducing the issue, everything worked fine. In fairness, this issue doesn’t happen 100% of the time, but more like 80 to 90%.

Anyway, the issue is that when I’m in the notes section of an open appointment and backspace to delete whatever it is I want to get rid of, Jaws says nothing. Complete silence. I have to do a say line or say word back and forth to make sure I haven’t deleted too much or simply find out where I am. Same goes for pressing the delete key to erase the current character. The odd thing is that if I backspace or delete in a subject line of an appointment or the different files for time date or location, Jaws behaves as always by announcing the deleted characters. When I’m in an outlook message composing a message, the deletion behavior usually works fine. The few times where I’ll experience the deletion silence in an Outlook message is if I immediately compose a message right after closing a calendar appointment or work on some copied and pasted text from the notes section in the body of an email. Even when I’m in the actual notes tab of Outlook, everything works as expected with Jaws speaking what I’m deleting when in a note.

This behavior is on both my machines so I’m pretty sure it’s not something particular to one computer’s set up and again, it only started after Jaws 2021 came out.

Is anyone else dealing with this by any chance?

 


moderated Issue with Outlook 2016 and Jaws not announcing the deletion of keys since Jaws version 2021 release and subsequent updates

Cristóbal
 

Hello list,

So this issue I first noticed after Jaws 2021 came out and has been present with every release since then. I even wrote Vispero about it a couple of weeks ago and after getting a response to my email that the problem could not be reproduced by whoever dealt with my submission, I even reached out via telephone to try to show jaws tech support by doing a tandem session. Of course my luck, when I tried reproducing the issue, everything worked fine. In fairness, this issue doesn’t happen 100% of the time, but more like 80 to 90%.

Anyway, the issue is that when I’m in the notes section of an open appointment and backspace to delete whatever it is I want to get rid of, Jaws says nothing. Complete silence. I have to do a say line or say word back and forth to make sure I haven’t deleted too much or simply find out where I am. Same goes for pressing the delete key to erase the current character. The odd thing is that if I backspace or delete in a subject line of an appointment or the different files for time date or location, Jaws behaves as always by announcing the deleted characters. When I’m in an outlook message composing a message, the deletion behavior usually works fine. The few times where I’ll experience the deletion silence in an Outlook message is if I immediately compose a message right after closing a calendar appointment or work on some copied and pasted text from the notes section in the body of an email. Even when I’m in the actual notes tab of Outlook, everything works as expected with Jaws speaking what I’m deleting when in a note.

This behavior is on both my machines so I’m pretty sure it’s not something particular to one computer’s set up and again, it only started after Jaws 2021 came out.

Is anyone else dealing with this by any chance?

 


moderated Trouble with selecting deleting text with JAWS 2021

turab chimthanawala
 

Dear all,
I use JAWS 2021 on a Windows 10 machine.
In notepad, JAWS does not speak when I either read/ select word by
word or I back space to delete some text.
Only option is to restart JAWS. However, this problem occurs
repeatedly, making restarting an irritating option.
I have updated to the latest update of JAWS 2021.
Please guide.
Thanks
Best
Turab


moderated Re: help changing my password

 

I noticed on the split topic you created that you did mention that you're using Windows 10.

If you are using a Local Windows 10 User Account, then:
--------------------

Reset your Windows 10 local account password

 
 
 
  1.  
     
     
     
     
  2.  
  3.  
  4.  
  • Use the following instructions to reset your local account password. Your local account signs you in on your device offline, but it doesn't link to your other devices. For a more complete experience, we recommend you sign in with a Microsoft account to access services like Outlook, Skype, and OneDrive on any of your devices. If you forgot your Windows 10 password, the easiest way to get back into your account is to reset the password for your Microsoft account
  • Reset local account password for Windows 10, version 1803 and beyond
  • If you added security questions when you set up your local account for Windows 10, then you have at least version 1803 and you can answer security questions to sign back in.
  • After you've entered an incorrect password:
    1
    Select the Reset password link on the sign-in screen. If you use a PIN instead, see PIN sign-in issues. If you're using a work device that's on a network, you may not see an option to reset your password or PIN. In that case, contact your administrator.
    2
    Answer your security questions.
    3
    Enter a new password.
    4
    Sign in as usual with the new password.
--------------------

I you are using a Microsoft Account Linked Windows 10 User Account the easiest thing to do is open Settings, Accounts, and in the Your info pane activate the Manage my Microsoft Account link and go through the password reset procedure once you're logged in to your Microsoft Account.  The change propagates down to your Windows 10 User Account after it's reset there.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

To think is to differ.
      ~ Clarence Darrow


moderated Re: need help changing my password

 

You have already had three responses to the first request, and until you supply the necessary information there's not much chance of anyone being able to help.

Please don't keep posting the same request on different topics.  And please don't ignore requests for additional information.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

To think is to differ.
      ~ Clarence Darrow


moderated Re: Jaws 2021 keeps crashing

clarence carter
 

I have noticed this also. Chrome takes forever to load also. I have been thinking about doing a repair to see if that helps.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sandra Streeter
Sent: Friday, March 12, 2021 9:14 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2021 keeps crashing

 

Yes to both.

 

 

 

Sandra

 

“Society must be organized in such a way that man’s social, loving nature is not separated from his social existence, but becomes one with it. If it is true, as I have tried to show, that love is the only sane and satisfactory answer to the problem of human existence, then any society which excludes, relatively, the development of love, must in the long run perish of its own contradiction with the basic necessities of human nature.”

(Eric Fromm)

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of kevin meyers
Sent: Friday, March 12, 2021 09:09 PM
To: main@jfw.groups.io
Subject: Jaws 2021 keeps crashing

 

Hello, I’m using the most recent versions of Jaws2021, Office2016 and windows10. I had problems for a week when using Outlook2016. I did a update and repair on office2016. That took care of the Outlook problem. Days later I now have a problem when flipping from a web site and Ms word. If I move to quickly between the web site and MS word Jaws will crash. Has anyone encountered this problem? Any thoughts of something I can do to correct the problem? Thanks, Kevin

 


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moderated Re: Jaws 2021 keeps crashing

Sandra Streeter
 

Yes to both.

 

 

 

Sandra

 

“Society must be organized in such a way that man’s social, loving nature is not separated from his social existence, but becomes one with it. If it is true, as I have tried to show, that love is the only sane and satisfactory answer to the problem of human existence, then any society which excludes, relatively, the development of love, must in the long run perish of its own contradiction with the basic necessities of human nature.”

(Eric Fromm)

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of kevin meyers
Sent: Friday, March 12, 2021 09:09 PM
To: main@jfw.groups.io
Subject: Jaws 2021 keeps crashing

 

Hello, I’m using the most recent versions of Jaws2021, Office2016 and windows10. I had problems for a week when using Outlook2016. I did a update and repair on office2016. That took care of the Outlook problem. Days later I now have a problem when flipping from a web site and Ms word. If I move to quickly between the web site and MS word Jaws will crash. Has anyone encountered this problem? Any thoughts of something I can do to correct the problem? Thanks, Kevin




AVG logo

This email has been checked for viruses by AVG antivirus software.
www.avg.com



moderated Jaws 2021 keeps crashing

kevin meyers
 

Hello, I’m using the most recent versions of Jaws2021, Office2016 and windows10. I had problems for a week when using Outlook2016. I did a update and repair on office2016. That took care of the Outlook problem. Days later I now have a problem when flipping from a web site and Ms word. If I move to quickly between the web site and MS word Jaws will crash. Has anyone encountered this problem? Any thoughts of something I can do to correct the problem? Thanks, Kevin


moderated need help changing my password

Amir Shah
 

Hi guys my name is amir shah, and I am using window tin computer. I need some help to change my password, can anyone help please I am using jaws 2021 thanks.


moderated Re: going into the bios

 

Tony is correct on Lenovo Think branded products.  For additional details:  https://support.lenovo.com/mn/en/solutions/ht103044-how-to-use-the-function-keys-without-pressing-fn-in-windows-8110 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

To think is to differ.
      ~ Clarence Darrow


moderated Re: going into the bios

Tony Schnurr
 

Madison,

If you are wanting to switch your primary function keys back to doing f1
through f12 instead of other functions such as other computer functions;
Try using fn key plus escape. On many laptops, this toggles your function
key primary functions.

Regards.

Tony

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Friday, March 12, 2021 19:11
To: main@jfw.groups.io
Subject: going into the bios

Hi all,
Can anyone tell me, is it possible for a totally blind person to access the
bios on a computer? If so, how do I do this? My laptop's keyboard got
replaced today (the down arrow key broke) and somehow my function keys got
inabled when they'd previously been disabled. I know we could just take it
back and have them disable them, but they're closed until Monday and I'd
like it fixed ASAP. My laptop is a Lenovo Thinkbook 13. I'm running the
latest Jaws and Windows 10.
Thanks for any help,
Madison


moderated going into the bios

Madison Martin
 

Hi all,
Can anyone tell me, is it possible for a totally blind person to access the bios
on a computer? If so, how do I do this? My laptop's keyboard got replaced today
(the down arrow key broke) and somehow my function keys got inabled when they'd
previously been disabled. I know we could just take it back and have them
disable them, but they're closed until Monday and I'd like it fixed ASAP. My
laptop is a Lenovo Thinkbook 13. I'm running the latest Jaws and Windows 10.
Thanks for any help,
Madison


moderated Re: Resources for accessing PDFs with JAWS

JM Casey
 

Hmm, not sure about that one or about the different tagging features – I just know I’ve let Acrobat autotag probably thousands of PDFs over the years. Results are, as you say, mixed – but what do about it probably depends on specific results you are getting. I know at least a few times I had to change a document’s “orientation” in order for it to read properly. No idea why Acrobat doesn’t always detect that automatically.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of James Benstead
Sent: March 12, 2021 05:03 PM
To: main@jfw.groups.io
Subject: Re: Resources for accessing PDFs with JAWS

 

Thank you, and thank you Richard for your advice about accessing a PDF where I can only get to the first page.

It seems like a combination of using Acrobat Pro’s OCR and opening PDFs with Word may be the best workflow to adopt.

Nobody has mentioned the auto tagging feature in Acrobat Pro. I have had very mixed results with it, and haven’t looked any further into the different tagging features that seem to be available in the application. Is it just not worth bothering with?

Jim

On 12 Mar 2021, 19:07 +0000, JM Casey <jmcasey@...>, wrote:

If you have adobe acrobat pro and use its OCR feature, I find that works really well, though the process tends to cause the computer to become unresponsive while it is working.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of James Benstead
Sent: March 12, 2021 07:58 AM
To: main@jfw.groups.io
Subject: Re: Resources for accessing PDFs with JAWS

 

Thank you all! That's some really helpful information regarding OCR. I had been using the OCR functions in Acrobat Pro, but I'll give what you suggest a run through, too.

 

I'm also interested in more general guides to PDF accessibility. I've got various PDFs here that don't need OCR done to them -- they are there on the screen as actual text -- but when I go to read them I still get stuck. Some won't read past the first page, for example; others aren't tagged (this is almost all of them!) and while I've had some success with the AutoTag feature in Acrobat Pro this certainly hasn't solved all of my problems. What I'm really looking for, I suppose, is a list of all the tricks people have developed to deal with PDFs that don't need OCR work, but still aren't accessible.

 

Jim

 

--

Too brief? Here's why! http://emailcharter.org

 

 

On Thu, 11 Mar 2021 at 22:57, Brian Vogel <britechguy@...> wrote:

Scott,

            I really do not know how it differs from JAWS convenient OCR.  What I do know is that PDF X-Change Viewer has been an incredibly good, and incredibly accurate, OCR scanner that has worked very well on some pretty rough originals.  It also supports many additional language packs, at no cost, beyond English, French, German, and Spanish (if I'm remembering the four correctly) that come with the native utility.  I had a client who was a translator from Swedish to English and she used it with the Swedish language pack for documents that were in Swedish.  It does not, however, do any automatic language switching.  It presumes that a given document will be in a single language, so it wouldn't be good for, say OCRing an image scanned page from a language text where both languages are used interspersed on the same page.

             What I liked about it was that it was easy both to run the OCR and to save the resulting file such that you'd never have to do OCR again and could send it to others with the text layer already there.  I had my client who was a grad student send these to his instructors, and asking them to replace the existing image scanned PDFs with those with the OCR text layer so that later students who were blind or visually impaired would not have to do any OCR processing on them.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

To think is to differ.
      ~ Clarence Darrow


moderated Re: help changing my password

 

There is no way to answer this question without knowing whether you are on a version of Windows earlier than Windows 10 and, if you happen to be on Windows 10, whether you're using a local Win10 user account versus a Microsoft Account linked Win10 User Account.

Hit the Windows Key, immediately type winver, then hit enter.  Report back on what this tells you about what version of Windows you're currently using.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

To think is to differ.
      ~ Clarence Darrow


moderated Re: help changing my password

Amir Shah
 

I do not know why I think it’s windows 10

On Mar 12, 2021, at 12:47 PM, Mario <mrb620@hotmail.com> wrote:

are you using Windows 10 or 7?

-------- Original Message --------
From: Amir Shah [mailto:4amir.shah@gmail.com]
To: <jfw@groups.io>
Date: Friday, March 12, 2021, 3:07 PM
Subject: help changing my password
hi my name is amir shah, can somebody help refreshing my memory how do I
change the password on the computer with jaws 2021 thanks.








moderated Re: Resources for accessing PDFs with JAWS

James Benstead
 

Thank you, and thank you Richard for your advice about accessing a PDF where I can only get to the first page.

It seems like a combination of using Acrobat Pro’s OCR and opening PDFs with Word may be the best workflow to adopt.

Nobody has mentioned the auto tagging feature in Acrobat Pro. I have had very mixed results with it, and haven’t looked any further into the different tagging features that seem to be available in the application. Is it just not worth bothering with?

Jim

On 12 Mar 2021, 19:07 +0000, JM Casey <jmcasey@...>, wrote:

If you have adobe acrobat pro and use its OCR feature, I find that works really well, though the process tends to cause the computer to become unresponsive while it is working.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of James Benstead
Sent: March 12, 2021 07:58 AM
To: main@jfw.groups.io
Subject: Re: Resources for accessing PDFs with JAWS

 

Thank you all! That's some really helpful information regarding OCR. I had been using the OCR functions in Acrobat Pro, but I'll give what you suggest a run through, too.

 

I'm also interested in more general guides to PDF accessibility. I've got various PDFs here that don't need OCR done to them -- they are there on the screen as actual text -- but when I go to read them I still get stuck. Some won't read past the first page, for example; others aren't tagged (this is almost all of them!) and while I've had some success with the AutoTag feature in Acrobat Pro this certainly hasn't solved all of my problems. What I'm really looking for, I suppose, is a list of all the tricks people have developed to deal with PDFs that don't need OCR work, but still aren't accessible.

 

Jim

 

--

Too brief? Here's why! http://emailcharter.org

 

 

On Thu, 11 Mar 2021 at 22:57, Brian Vogel <britechguy@...> wrote:

Scott,

            I really do not know how it differs from JAWS convenient OCR.  What I do know is that PDF X-Change Viewer has been an incredibly good, and incredibly accurate, OCR scanner that has worked very well on some pretty rough originals.  It also supports many additional language packs, at no cost, beyond English, French, German, and Spanish (if I'm remembering the four correctly) that come with the native utility.  I had a client who was a translator from Swedish to English and she used it with the Swedish language pack for documents that were in Swedish.  It does not, however, do any automatic language switching.  It presumes that a given document will be in a single language, so it wouldn't be good for, say OCRing an image scanned page from a language text where both languages are used interspersed on the same page.

             What I liked about it was that it was easy both to run the OCR and to save the resulting file such that you'd never have to do OCR again and could send it to others with the text layer already there.  I had my client who was a grad student send these to his instructors, and asking them to replace the existing image scanned PDFs with those with the OCR text layer so that later students who were blind or visually impaired would not have to do any OCR processing on them.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

To think is to differ.
      ~ Clarence Darrow


moderated Re: help changing my password

Mario
 

are you using Windows 10 or 7?

-------- Original Message --------
From: Amir Shah [mailto:4amir.shah@gmail.com]
To: <jfw@groups.io>
Date: Friday, March 12, 2021, 3:07 PM
Subject: help changing my password
hi my name is amir shah, can somebody help refreshing my memory how do I
change the password on the computer with jaws 2021 thanks.


moderated help changing my password

Amir Shah
 

hi my name is amir shah, can somebody help refreshing my memory how do I change the password on the computer with jaws 2021 thanks.


moderated Re: Resources for accessing PDFs with JAWS

JM Casey
 

If you have adobe acrobat pro and use its OCR feature, I find that works really well, though the process tends to cause the computer to become unresponsive while it is working.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of James Benstead
Sent: March 12, 2021 07:58 AM
To: main@jfw.groups.io
Subject: Re: Resources for accessing PDFs with JAWS

 

Thank you all! That's some really helpful information regarding OCR. I had been using the OCR functions in Acrobat Pro, but I'll give what you suggest a run through, too.

 

I'm also interested in more general guides to PDF accessibility. I've got various PDFs here that don't need OCR done to them -- they are there on the screen as actual text -- but when I go to read them I still get stuck. Some won't read past the first page, for example; others aren't tagged (this is almost all of them!) and while I've had some success with the AutoTag feature in Acrobat Pro this certainly hasn't solved all of my problems. What I'm really looking for, I suppose, is a list of all the tricks people have developed to deal with PDFs that don't need OCR work, but still aren't accessible.

 

Jim

 

--

Too brief? Here's why! http://emailcharter.org

 

 

On Thu, 11 Mar 2021 at 22:57, Brian Vogel <britechguy@...> wrote:

Scott,

            I really do not know how it differs from JAWS convenient OCR.  What I do know is that PDF X-Change Viewer has been an incredibly good, and incredibly accurate, OCR scanner that has worked very well on some pretty rough originals.  It also supports many additional language packs, at no cost, beyond English, French, German, and Spanish (if I'm remembering the four correctly) that come with the native utility.  I had a client who was a translator from Swedish to English and she used it with the Swedish language pack for documents that were in Swedish.  It does not, however, do any automatic language switching.  It presumes that a given document will be in a single language, so it wouldn't be good for, say OCRing an image scanned page from a language text where both languages are used interspersed on the same page.

             What I liked about it was that it was easy both to run the OCR and to save the resulting file such that you'd never have to do OCR again and could send it to others with the text layer already there.  I had my client who was a grad student send these to his instructors, and asking them to replace the existing image scanned PDFs with those with the OCR text layer so that later students who were blind or visually impaired would not have to do any OCR processing on them.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

To think is to differ.
      ~ Clarence Darrow

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