Date   

Re: May need alternative to Adobe Acrobat Reader

Bill White <billwhite92701@...>
 

It will get stuck, unless you switch to “Read raw print stream”.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Joseph Norton
Sent: Friday, September 21, 2018 10:42 AM
To: main@jfw.groups.io
Subject: Re: May need alternative to Adobe Acrobat Reader

 

Hi:

 

Thanks a lot.

 

JFW seems to get stuck at 79 per cent.

 

Thanks again!

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, September 21, 2018 1:40 PM
To: main@jfw.groups.io
Subject: Re: May need alternative to Adobe Acrobat Reader

 

Hi, Joseph. I have written you privately and put the pdf document you wanted in Microsoft Word, docx format. Please let me know if you would prefer the document in another format.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Joseph Norton
Sent: Friday, September 21, 2018 10:26 AM
To: main@jfw.groups.io
Subject: Re: May need alternative to Adobe Acrobat Reader

 

Thanks, I’ll give that a look.

 

The document is pretty straight forward, but, Adobe freezes in the middle of processing—maybe that’s actually JFW freezing.  Maybe Adobe is just fine with it.

 

However, NVDA doesn’t like it either.

 

Just in case anyone wants to look at it, it’s an eBook on using FreeDOS.

 

The file is at:

 

http://www.freedos.org/ebook/download/using-freedos-24.pdf

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Friday, September 21, 2018 12:12 PM
To: main@jfw.groups.io
Subject: Re: May need alternative to Adobe Acrobat Reader

 

Acrobat is always kind of sluggish.

If it’s not a scanned image document and is straightforward in general (iE, an etext or something), you can use qRead. It’s a nice little programme that very quickly opens pdf and epub files. I like it because it’s very fast. However it doesn’t have many of the features Adobe has. It’s generally meant for books or similar context with straightforward, linear text.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Joseph Norton
Sent: September 21, 2018 11:42 AM
To: main@jfw.groups.io
Subject: May need alternative to Adobe Acrobat Reader

 

Hi listers:

 

Recently, I have been needing to access some PDF’s.  For some reason, whenever I try to use Acrobat Reader DC, the program seems to be very sluggish, sometimes, even unresponsive.  Is this becoming a problem?  If so, is there another solution that will work better with JFW?

 

Thanks!


Re: May need alternative to Adobe Acrobat Reader

Joseph Norton
 

Hi:

 

Thanks a lot.

 

JFW seems to get stuck at 79 per cent.

 

Thanks again!

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Friday, September 21, 2018 1:40 PM
To: main@jfw.groups.io
Subject: Re: May need alternative to Adobe Acrobat Reader

 

Hi, Joseph. I have written you privately and put the pdf document you wanted in Microsoft Word, docx format. Please let me know if you would prefer the document in another format.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Joseph Norton
Sent: Friday, September 21, 2018 10:26 AM
To: main@jfw.groups.io
Subject: Re: May need alternative to Adobe Acrobat Reader

 

Thanks, I’ll give that a look.

 

The document is pretty straight forward, but, Adobe freezes in the middle of processing—maybe that’s actually JFW freezing.  Maybe Adobe is just fine with it.

 

However, NVDA doesn’t like it either.

 

Just in case anyone wants to look at it, it’s an eBook on using FreeDOS.

 

The file is at:

 

http://www.freedos.org/ebook/download/using-freedos-24.pdf

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Friday, September 21, 2018 12:12 PM
To: main@jfw.groups.io
Subject: Re: May need alternative to Adobe Acrobat Reader

 

Acrobat is always kind of sluggish.

If it’s not a scanned image document and is straightforward in general (iE, an etext or something), you can use qRead. It’s a nice little programme that very quickly opens pdf and epub files. I like it because it’s very fast. However it doesn’t have many of the features Adobe has. It’s generally meant for books or similar context with straightforward, linear text.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Joseph Norton
Sent: September 21, 2018 11:42 AM
To: main@jfw.groups.io
Subject: May need alternative to Adobe Acrobat Reader

 

Hi listers:

 

Recently, I have been needing to access some PDF’s.  For some reason, whenever I try to use Acrobat Reader DC, the program seems to be very sluggish, sometimes, even unresponsive.  Is this becoming a problem?  If so, is there another solution that will work better with JFW?

 

Thanks!


Re: May need alternative to Adobe Acrobat Reader

Bill White <billwhite92701@...>
 

Hi, Joseph. I have written you privately and put the pdf document you wanted in Microsoft Word, docx format. Please let me know if you would prefer the document in another format.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Joseph Norton
Sent: Friday, September 21, 2018 10:26 AM
To: main@jfw.groups.io
Subject: Re: May need alternative to Adobe Acrobat Reader

 

Thanks, I’ll give that a look.

 

The document is pretty straight forward, but, Adobe freezes in the middle of processing—maybe that’s actually JFW freezing.  Maybe Adobe is just fine with it.

 

However, NVDA doesn’t like it either.

 

Just in case anyone wants to look at it, it’s an eBook on using FreeDOS.

 

The file is at:

 

http://www.freedos.org/ebook/download/using-freedos-24.pdf

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Friday, September 21, 2018 12:12 PM
To: main@jfw.groups.io
Subject: Re: May need alternative to Adobe Acrobat Reader

 

Acrobat is always kind of sluggish.

If it’s not a scanned image document and is straightforward in general (iE, an etext or something), you can use qRead. It’s a nice little programme that very quickly opens pdf and epub files. I like it because it’s very fast. However it doesn’t have many of the features Adobe has. It’s generally meant for books or similar context with straightforward, linear text.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Joseph Norton
Sent: September 21, 2018 11:42 AM
To: main@jfw.groups.io
Subject: May need alternative to Adobe Acrobat Reader

 

Hi listers:

 

Recently, I have been needing to access some PDF’s.  For some reason, whenever I try to use Acrobat Reader DC, the program seems to be very sluggish, sometimes, even unresponsive.  Is this becoming a problem?  If so, is there another solution that will work better with JFW?

 

Thanks!


Re: May need alternative to Adobe Acrobat Reader

Sharon
 

What about QRead?

I love that program, though I do not have it on the computer that has the newest JAWS version.

Sharon

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Joseph Norton
Sent: Friday, September 21, 2018 1:26 PM
To: main@jfw.groups.io
Subject: Re: May need alternative to Adobe Acrobat Reader

 

Thanks, I’ll give that a look.

 

The document is pretty straight forward, but, Adobe freezes in the middle of processing—maybe that’s actually JFW freezing.  Maybe Adobe is just fine with it.

 

However, NVDA doesn’t like it either.

 

Just in case anyone wants to look at it, it’s an eBook on using FreeDOS.

 

The file is at:

 

http://www.freedos.org/ebook/download/using-freedos-24.pdf

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Friday, September 21, 2018 12:12 PM
To: main@jfw.groups.io
Subject: Re: May need alternative to Adobe Acrobat Reader

 

Acrobat is always kind of sluggish.

If it’s not a scanned image document and is straightforward in general (iE, an etext or something), you can use qRead. It’s a nice little programme that very quickly opens pdf and epub files. I like it because it’s very fast. However it doesn’t have many of the features Adobe has. It’s generally meant for books or similar context with straightforward, linear text.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Joseph Norton
Sent: September 21, 2018 11:42 AM
To: main@jfw.groups.io
Subject: May need alternative to Adobe Acrobat Reader

 

Hi listers:

 

Recently, I have been needing to access some PDF’s.  For some reason, whenever I try to use Acrobat Reader DC, the program seems to be very sluggish, sometimes, even unresponsive.  Is this becoming a problem?  If so, is there another solution that will work better with JFW?

 

Thanks!


Re: May need alternative to Adobe Acrobat Reader

Joseph Norton
 

Thanks, I’ll give that a look.

 

The document is pretty straight forward, but, Adobe freezes in the middle of processing—maybe that’s actually JFW freezing.  Maybe Adobe is just fine with it.

 

However, NVDA doesn’t like it either.

 

Just in case anyone wants to look at it, it’s an eBook on using FreeDOS.

 

The file is at:

 

http://www.freedos.org/ebook/download/using-freedos-24.pdf

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Friday, September 21, 2018 12:12 PM
To: main@jfw.groups.io
Subject: Re: May need alternative to Adobe Acrobat Reader

 

Acrobat is always kind of sluggish.

If it’s not a scanned image document and is straightforward in general (iE, an etext or something), you can use qRead. It’s a nice little programme that very quickly opens pdf and epub files. I like it because it’s very fast. However it doesn’t have many of the features Adobe has. It’s generally meant for books or similar context with straightforward, linear text.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Joseph Norton
Sent: September 21, 2018 11:42 AM
To: main@jfw.groups.io
Subject: May need alternative to Adobe Acrobat Reader

 

Hi listers:

 

Recently, I have been needing to access some PDF’s.  For some reason, whenever I try to use Acrobat Reader DC, the program seems to be very sluggish, sometimes, even unresponsive.  Is this becoming a problem?  If so, is there another solution that will work better with JFW?

 

Thanks!


Re: May need alternative to Adobe Acrobat Reader

Bill White <billwhite92701@...>
 

It works better if you use the “Change reading options setting in the Edit menu, and choose “Raw print stream.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of JM Casey
Sent: Friday, September 21, 2018 9:35 AM
To: main@jfw.groups.io
Subject: Re: May need alternative to Adobe Acrobat Reader

 

I’ve always found it usable, but clunky as hell.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: September 21, 2018 12:20 PM
To: main@jfw.groups.io
Subject: Re: May need alternative to Adobe Acrobat Reader

 

Apart from the fact that a large document say with 20 or 30 pages or even more takes a while to load I have no problems with ACrobat Readder being sluggish, once the document has loaded I can navigate it withut problems.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Friday, September 21, 2018 9:12 AM
To: main@jfw.groups.io
Subject: Re: May need alternative to Adobe Acrobat Reader

 

Acrobat is always kind of sluggish.

If it’s not a scanned image document and is straightforward in general (iE, an etext or something), you can use qRead. It’s a nice little programme that very quickly opens pdf and epub files. I like it because it’s very fast. However it doesn’t have many of the features Adobe has. It’s generally meant for books or similar context with straightforward, linear text.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Joseph Norton
Sent: September 21, 2018 11:42 AM
To: main@jfw.groups.io
Subject: May need alternative to Adobe Acrobat Reader

 

Hi listers:

 

Recently, I have been needing to access some PDF’s.  For some reason, whenever I try to use Acrobat Reader DC, the program seems to be very sluggish, sometimes, even unresponsive.  Is this becoming a problem?  If so, is there another solution that will work better with JFW?

 

Thanks!


Re: May need alternative to Adobe Acrobat Reader

JM Casey <crystallogic@...>
 

I’ve always found it usable, but clunky as hell.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: September 21, 2018 12:20 PM
To: main@jfw.groups.io
Subject: Re: May need alternative to Adobe Acrobat Reader

 

Apart from the fact that a large document say with 20 or 30 pages or even more takes a while to load I have no problems with ACrobat Readder being sluggish, once the document has loaded I can navigate it withut problems.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Friday, September 21, 2018 9:12 AM
To: main@jfw.groups.io
Subject: Re: May need alternative to Adobe Acrobat Reader

 

Acrobat is always kind of sluggish.

If it’s not a scanned image document and is straightforward in general (iE, an etext or something), you can use qRead. It’s a nice little programme that very quickly opens pdf and epub files. I like it because it’s very fast. However it doesn’t have many of the features Adobe has. It’s generally meant for books or similar context with straightforward, linear text.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Joseph Norton
Sent: September 21, 2018 11:42 AM
To: main@jfw.groups.io
Subject: May need alternative to Adobe Acrobat Reader

 

Hi listers:

 

Recently, I have been needing to access some PDF’s.  For some reason, whenever I try to use Acrobat Reader DC, the program seems to be very sluggish, sometimes, even unresponsive.  Is this becoming a problem?  If so, is there another solution that will work better with JFW?

 

Thanks!


Re: May need alternative to Adobe Acrobat Reader

 

Apart from the fact that a large document say with 20 or 30 pages or even more takes a while to load I have no problems with ACrobat Readder being sluggish, once the document has loaded I can navigate it withut problems.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of JM Casey
Sent: Friday, September 21, 2018 9:12 AM
To: main@jfw.groups.io
Subject: Re: May need alternative to Adobe Acrobat Reader

 

Acrobat is always kind of sluggish.

If it’s not a scanned image document and is straightforward in general (iE, an etext or something), you can use qRead. It’s a nice little programme that very quickly opens pdf and epub files. I like it because it’s very fast. However it doesn’t have many of the features Adobe has. It’s generally meant for books or similar context with straightforward, linear text.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Joseph Norton
Sent: September 21, 2018 11:42 AM
To: main@jfw.groups.io
Subject: May need alternative to Adobe Acrobat Reader

 

Hi listers:

 

Recently, I have been needing to access some PDF’s.  For some reason, whenever I try to use Acrobat Reader DC, the program seems to be very sluggish, sometimes, even unresponsive.  Is this becoming a problem?  If so, is there another solution that will work better with JFW?

 

Thanks!


Re: May need alternative to Adobe Acrobat Reader

JM Casey <crystallogic@...>
 

Acrobat is always kind of sluggish.

If it’s not a scanned image document and is straightforward in general (iE, an etext or something), you can use qRead. It’s a nice little programme that very quickly opens pdf and epub files. I like it because it’s very fast. However it doesn’t have many of the features Adobe has. It’s generally meant for books or similar context with straightforward, linear text.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Joseph Norton
Sent: September 21, 2018 11:42 AM
To: main@jfw.groups.io
Subject: May need alternative to Adobe Acrobat Reader

 

Hi listers:

 

Recently, I have been needing to access some PDF’s.  For some reason, whenever I try to use Acrobat Reader DC, the program seems to be very sluggish, sometimes, even unresponsive.  Is this becoming a problem?  If so, is there another solution that will work better with JFW?

 

Thanks!


Re: Annoying Jaws announcement every time I switch Outlook folders

Steve Nutt
 

No, it won’t help, I’m on Highlighted and it still does it.

 

All the best

 

Steve

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B.
Sent: 20 September 2018 23:15
To: main@jfw.groups.io
Subject: Re: Annoying Jaws announcement every time I switch Outlook folders

 

Hi Cristóbal,

 

One thought is maybe your screen echo has changed.  While in Outlook press, Jaws key + S, to tobble through settings.  They are Highlighted, All, & None.  It sounds like it might be set on, All, so switch it to, Highlighted, and see if that helps.

Take care.  Mike.  Go Dodgers!
Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the end you have to ignore everything, & click I agree.

----- Original Message -----

From: Cristóbal

Sent: Thursday, September 20, 2018 10:42 AM

Subject: Annoying Jaws announcement every time I switch Outlook folders

 

Hello list,

I’ve been having this issue for a while now. I can’t recall when it started, but regardless, it happens every single time  I switch folders in Outlook 2016. Be it a main inbox or subfolder, etc.

I get the below message every time I switch folders.

List box Connectivity to your server. Connected

I don’t need to be informed that I’m connected all the time. Any ideas on how to stop this?

I’ve got 6 email accounts configured with a mixture of imap and exchange. This will occur regardless if I switch to an imap folder.

Anyway, I’m on Jaws 2018 and recently started to play with the JFW 2019 beta. This exact same behavior is occurring in the beta so I know at this point it’s not just my JFW 2018 version. I’m sure it has to do with a setting I’m not aware of or have perhaps by accident enabled.

Thanks,

Cristóbal


Re: Annoying Jaws announcement every time I switch Outlook folders

Steve Nutt
 

No, it’s Outlook telling you that you are connected to the IMAP server.  JAWS is just relaying information.

 

All the best


steve

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cristóbal
Sent: 20 September 2018 18:43
To: jfw@groups.io
Subject: Annoying Jaws announcement every time I switch Outlook folders

 

Hello list,

I’ve been having this issue for a while now. I can’t recall when it started, but regardless, it happens every single time  I switch folders in Outlook 2016. Be it a main inbox or subfolder, etc.

I get the below message every time I switch folders.

List box Connectivity to your server. Connected

I don’t need to be informed that I’m connected all the time. Any ideas on how to stop this?

I’ve got 6 email accounts configured with a mixture of imap and exchange. This will occur regardless if I switch to an imap folder.

Anyway, I’m on Jaws 2018 and recently started to play with the JFW 2019 beta. This exact same behavior is occurring in the beta so I know at this point it’s not just my JFW 2018 version. I’m sure it has to do with a setting I’m not aware of or have perhaps by accident enabled.

Thanks,

Cristóbal


Re: May need alternative to Adobe Acrobat Reader

Bill White <billwhite92701@...>
 

Another option is to use the “recognize with JAWS feature, and bypass Adobe Acrobat DC altogether.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Joseph Norton
Sent: Friday, September 21, 2018 8:42 AM
To: main@jfw.groups.io
Subject: May need alternative to Adobe Acrobat Reader

 

Hi listers:

 

Recently, I have been needing to access some PDF’s.  For some reason, whenever I try to use Acrobat Reader DC, the program seems to be very sluggish, sometimes, even unresponsive.  Is this becoming a problem?  If so, is there another solution that will work better with JFW?

 

Thanks!


Re: May need alternative to Adobe Acrobat Reader

Dan Longmore
 

 Hi, make sure adobes accessibility settings are correct. Also if this is a tag document jaws will not work properly or adobe will be sluggish. 


From: main@jfw.groups.io <main@jfw.groups.io> on behalf of Joseph Norton <joseph.norton@...>
Sent: Friday, September 21, 2018 11:41:45 AM
To: main@jfw.groups.io
Subject: May need alternative to Adobe Acrobat Reader
 

Hi listers:

 

Recently, I have been needing to access some PDF’s.  For some reason, whenever I try to use Acrobat Reader DC, the program seems to be very sluggish, sometimes, even unresponsive.  Is this becoming a problem?  If so, is there another solution that will work better with JFW?

 

Thanks!


May need alternative to Adobe Acrobat Reader

Joseph Norton
 

Hi listers:

 

Recently, I have been needing to access some PDF’s.  For some reason, whenever I try to use Acrobat Reader DC, the program seems to be very sluggish, sometimes, even unresponsive.  Is this becoming a problem?  If so, is there another solution that will work better with JFW?

 

Thanks!


Re: Thinking of upgrading to 019

Chris Hill
 

Well, it won't erase your current version, so you have nothing to lose but a little time and space.  The beta fixed my thunderbird problem, and hasn't broken anything I can find yet.




On 9/20/2018 20:51, David & his pack of dogs wrote:

I have been having problems with 018 for a while as in, it gives an error message of needing to install a driver.  If the computer is shut down then started, no message.  If just restarted, I get the error message.  I phoned BFO this morning, talked to the tech.  He did a repair as per the directive from the error message.  Then he said, “It should work now.”   Somehow the call got disconnected before he could check.  I did not disconnect the call.  To make a long story short, you guessed it, the should was a doesn’t.  My sister who is developmentally delayed uses this term a lot when she does not want to do something.  Most of the time, they should work means it won’t. Thus I am thinking of installing 2019 to see if that fixes the problem.  I frankly don’t have time to sit on hold only to find out something does not work and the call gets disconnected before the tech finds this out.  For the record, I had to call BFO back twice before even getting through because the call mysteriously got disconnected.   

 

 



Re: Gmail Web Interface - Quick Location of a Button

Steve Griffiths
 


Hi Brian,

 

I'm using Firefox. When I press Ctrl + F, the JAWS virtual find replaces the browser find window. If I'm at the top of the page and search for Settings, it takes me to the Chat settings button; if I then search again it gets me to the Settings button menu.

 

Another way to get there is with JAWSkey + F5, which lists all form fields, and then S a few times to Settings, then Enter to close the list and put focus on the button menu.  

 

Or, it's just before the Main region. So press R until you get to that, then UpArrow once.

 

Steve 🐾

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bill White
Sent: 21 September 2018 00:56
To: main@jfw.groups.io
Subject: Re: Gmail Web Interface - Quick Location of a Button

 

I agree with you that it makes no sense that JAWS find won’t find it. However, if you can sign into gmail with Internet explorer and see if JAWS find works, then it is a problem with Chrome finding text on a page.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Brian Vogel
Sent: Thursday, September 20, 2018 4:46 PM
To: main@jfw.groups.io
Subject: Re: Gmail Web Interface - Quick Location of a Button

 

Bill,

         Was using Chrome.   However, it's not the voicing that's the issue, it's the finding.  If I tab my way around, or use repeated presses of the "B" quick navigation command, when one lands on the Settings Menu button it is announced as such (though the exact title eludes me).  But if you JAWS Search for what was announced JAWS tells you it's not found.  That makes no sense to me.

--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

    A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back


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Re: Jaws 2018 loses focus and stops voicing #jaws #fusion

David & his pack of dogs
 

I am having the same problem of it loosing focus.  It has been going on for at least a couple of weeks.  The only thing that seems to work is, windows D.  I hate calling tech support with things like this because calling Microsoft I have got on the odd occasion someone who does not know what they are doing and they don’t fix the problem.  They almost create a new one.  I don’t have time to sit on hold, then wait a hour or so while they try and fix the problem.  I have a job which does not entail sitting on hold baby sitting the phone. Then of course there is the problem I ran into this morning with BFO. The dreaded “It should work” then the calls mysteriously being disconnected. I don’t expect that much however, when a product costs hundreds of dollars, I have a right to expect good tech support, not the easy way out of saying for one thing, “It is not a true windows computer it is a mac book converted to a windows computer that is the problem.”  Even a Bonafide windows computer had the same problem.  Time to come up with another excuse.      

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore
Sent: September 20, 2018 4:22 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 loses focus and stops voicing #jaws #fusion

 

Yes, getting the same issue from time to time with JAWS 2018.  Have not yet seen it in the 2019 beta release.  Agree, very annoying.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of jim.dykes@...
Sent: Thursday, September 20, 2018 4:02 PM
To: main@jfw.groups.io
Subject: Jaws 2018 loses focus and stops voicing #jaws #fusion

 

I do tech support for a state agency, and support a user on Fusion 2018. He has a 64 bit Windows 10 desktop machine with Office 2016. For this user, Jaws frequently seems to lose focus and stops voicing any detailed information. For example, it will voice "alt-tab" when those keys are used, but won't announce the window it's on and is completely silent if the user drops into any given window. The only fix I've come up with is completely closing and restarting Fusion. It seems to be connected with Office 2016, particularly Outlook. Also, does anyone know of a keyboard command to completely unload Fusion? Closing the software is nearly impossible for the user when Jaws is voicing so little information.


Re: JAWS 2018 - Does it have the equivalent of NVDA's "Focus Highlight" Add-On?

 

Jason,

           I appreciate the response.  If only all of my clients were as up-to-date with their version of Windows as their version of JAWS.  I need to dig in a bit and how (or if) this can be activated under Windows 7, as I have a few clients who are still using Windows 7.
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

    A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back


Re: Thinking of upgrading to 019

David Pearson
 

Hello David, and dogs:
 
Did the customer “dis-service” dept also torture you by subjecting you to “canned Muzak, and countless repetitions of “how important your call is to them”(apparently, not enough for them to hire more  staff!
 
Guess that I’m getting old, but it seems that your(my, and many other’s)  experience is happening more frequently than previously.
 
Sorry, but don’t know answer to your 2019 “techno-question-just wanted to comiserate.
 
Sincerely,
 
 
 
wa4dsp
 
 
 

Sent: Thursday, September 20, 2018 9:51 PM
Subject: Thinking of upgrading to 019
 

I have been having problems with 018 for a while as in, it gives an error message of needing to install a driver.  If the computer is shut down then started, no message.  If just restarted, I get the error message.  I phoned BFO this morning, talked to the tech.  He did a repair as per the directive from the error message.  Then he said, “It should work now.”   Somehow the call got disconnected before he could check.  I did not disconnect the call.  To make a long story short, you guessed it, the should was a doesn’t.  My sister who is developmentally delayed uses this term a lot when she does not want to do something.  Most of the time, they should work means it won’t. Thus I am thinking of installing 2019 to see if that fixes the problem.  I frankly don’t have time to sit on hold only to find out something does not work and the call gets disconnected before the tech finds this out.  For the record, I had to call BFO back twice before even getting through because the call mysteriously got disconnected.  

 

 


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Thinking of upgrading to 019

David & his pack of dogs
 

I have been having problems with 018 for a while as in, it gives an error message of needing to install a driver.  If the computer is shut down then started, no message.  If just restarted, I get the error message.  I phoned BFO this morning, talked to the tech.  He did a repair as per the directive from the error message.  Then he said, “It should work now.”   Somehow the call got disconnected before he could check.  I did not disconnect the call.  To make a long story short, you guessed it, the should was a doesn’t.  My sister who is developmentally delayed uses this term a lot when she does not want to do something.  Most of the time, they should work means it won’t. Thus I am thinking of installing 2019 to see if that fixes the problem.  I frankly don’t have time to sit on hold only to find out something does not work and the call gets disconnected before the tech finds this out.  For the record, I had to call BFO back twice before even getting through because the call mysteriously got disconnected.