Date   

Strange Outlook Issue

Tom Behler
 

Hello, everyone.

 

I am not sure if this a Jaws or an Outlook problem, but I am experienceing strange and inconsistent behavior in Outlook with regard to  noting e-mails that I have replied to.

 

Up until recently, if I replied to an e-mail, and decided to keep the original e-mail in my inbox, that e-mail would have a “replied” designation associated with it.  I find this to be quite handy, especially when I have e-mails that require multiple responses or action steps.

 

However, within  the past week or so, I no longer consistently receive these “replied” designations.  In other words, sometimes I receive the designations, while other times, I do not.

 

This is a problem, since I sometimes can’t recall whether I’ve initially replied to a message, and have to go back into my sent file to find out for sure.

 

Does anyone know how to consistently restore the “replied” designation on e-mails to which I’ve already responded?

 

I’m currently using the latest build of Jaws 2019 with the Office 365 version of Outlook 2016, and Windows 10.

 

Thank you!

 

Tom Behler

 


Re: Hello All I need help on m.facebook.com jaws 2018

JM Casey
 

Hello.

 

In m.facebook.com, you will want to activate the link for the photo, and then, “view full size”. This will open a tab displaying the full image, which you can then save to your machine. So, once the tab is open (you’ll know this because your screen-reader will just say “graphic” and probably a bunch of numbers), then you can press the applications key and select “save image”.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of O.Addison Gethers
Sent: April 11, 2019 7:57 AM
To: jfw@groups.io
Subject: Hello All I need help on m.facebook.com jaws 2018

 

Hello All  I’m using jaws 2018  desktop computer with window 10  !! I need your helped on m.facebook.com website ,when my friend send me a picture in message box when I press enter on it it took me where it have the download  links on the page ,I can’t remember how I did to get when I’m on download links I press application key  to arrow up or down to see if I hear save  I don’t hear it aon there. What am I doing wrong in there? Does anyone know how to do it? If so please tell me what I need to do save the photos in picture folder ?

Addison

 

 

Virus-free. www.avast.com


Hello All I need help on m.facebook.com jaws 2018

O.Addison Gethers
 

Hello All  I’m using jaws 2018  desktop computer with window 10  !! I need your helped on m.facebook.com website ,when my friend send me a picture in message box when I press enter on it it took me where it have the download  links on the page ,I can’t remember how I did to get when I’m on download links I press application key  to arrow up or down to see if I hear save  I don’t hear it aon there. What am I doing wrong in there? Does anyone know how to do it? If so please tell me what I need to do save the photos in picture folder ?

Addison

 


Virus-free. www.avast.com


Re: Outlook Issue Suddenly Cropping Up

Shankar C
 

Hi, try this.
1. open the outlook.
2. press windows b to go to the notification tray.
3. press space on Notification Chevron Button.
4. find the outlook by using left and right arrow keys.
5. once the focus is on outlook, press application key or, shift f 10 key.
6. use the down arro key, till the jaws says, click on Show New Mail
Desktop Alert.
7. if its unchecked, just check the desktop alerts and see if it works.

On 4/10/19, Michael Mote <miketmote73@gmail.com> wrote:
Have you checked in your Outlook settings to make sure that Outlook is set
to play a sound when an email arrives? I wonder if the Outlook volume is
muted for some reason in your volume mixer. You would need to check that
once Outlook is open.

Also, you may want to check in the Windows 10 notifications and see if you
are set up to receive incoming notifications. Just type notifications in
the search box on your Windows 10 computer. Maybe one of these will help
you get your sound back.





From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Alyssa
Sent: Tuesday, April 9, 2019 5:59 PM
To: main@jfw.groups.io
Subject: Outlook Issue Suddenly Cropping Up



Hi all.



This doesn't affect JAWS directly, but I was hoping some of you may have
had
the same issue and have worked around it.



I had to reinstall Windows 10 on Sunday because it decided it would crash
my
laptop.



Outlook 2016 is no longer playing a sound when I receive mail. I have
checked Outlook sound options, Windows sound options, and I even made sure
Outlook was the default program for mail in case that was an issue. I've
even Googled to an extent, but nothing I've done has fixed this problem.



Any thoughts?



Thanks.





-Alyssa






--
----------"Life without God is like an unsharpened pencil - it has no point."
----------
email: harshalgips@gmail.com
msn: harshalgips@hotmail.com
skype: shankar.a
mobile:+919945860671
thanks and regards
shankar


Re: unable to read PDF

Paul Sandoval
 

Sieghard,

 

I want to thank you so much for this suggestion. I began struggling with this a couple of days ago and couldn’t figure out what was causing the problem.

I remember doing this in the past, but it has been a long time since I’ve had to change this setting.

 

Thank you again.

Paul.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Wednesday, April 10, 2019 9:19 AM
To: main@jfw.groups.io
Subject: Re: unable to read PDF

 

If you are using Adobe Acrobat Reader do the following:

 

1. Go to Edit > Preferences, the keyboard shortcut is Control + K

2. In the categories list arrow down to Security (Enhanced) or you can also press “S” 3 times to get there

3. Tab once and you hear “Enable Protected Mode at startup”, if it says this is checked press the spacebar to uncheck it. You will get the following message/prompt:

Adobe Acrobat Reader dialog
Disabling Protected Mode also disables Protected View and AppContainer.

For changes to take effect, you need to manually restart the application. Are you sure you want to continue?

4. Tab to Yes and activate it, then press Shift + Tab 3 times to get to the OK button and activate it.

5. Now close Acrobat Reader and reopen your document.

 

Regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kevin Meyers
Sent: Wednesday, April 10, 2019 7:36 AM
To: jfw@groups.io
Subject: unable to read PDF

 

Hello, I’m using Jaws2018 and Windoes10. I opened a PDF file and Jaws doesn’t read anything. I didn’t even get the message where Jaws recognizes the PDF and gives option to scan it. I tried to save it as as a MS word file and I get the message I can download the Adobe version that allows me to convert. I use to be able to convert and something happened that no longer allows me to do so. Any thoughts of what I can do? Thanks, Kevin


Re: JAWS, Windows Sound Events & What They Do

Mike B.
 

Okay, found the sound event I needed.  The, Drop , event is the one you want to assign a sound to to get a sound when pasting.  I had tried this event earlier without success but, the 4th time worked like a charm.  Thanks much.

Take care.  Mike.  Sent from my iBarstool.  Go Dodgers!
I don't know the key to success, but the key to failure is trying to please everybody.

----- Original Message -----
From: Mike B
Sent: Wednesday, April 10, 2019 4:25 PM
Subject: JAWS, Windows Sound Events & What They Do

Howdy All,
 
Running Windows 7 Pro, Office 2010 Standard and J16 thru J2019.  Does anyone have a list of what the Microsoft Office sound events do?  I would like to enable a sound for when I paste something into a Word document I'll get a specific sound but, I can't figure out which of the sound events will do this.  I believe I've tried them all but, I'm not sure.  I've tried many searches for such a list but, all I get are steps for turning sounds on / off plus a lot of other tasks but, no sound event description list!  All help will be greatly appreciated.  Thanks much.

Take care.  Mike.  Sent from my iBarstool.  Go Dodgers!
I don't know the key to success, but the key to failure is trying to please everybody.


JAWS, Windows Sound Events & What They Do

Mike B.
 

Howdy All,
 
Running Windows 7 Pro, Office 2010 Standard and J16 thru J2019.  Does anyone have a list of what the Microsoft Office sound events do?  I would like to enable a sound for when I paste something into a Word document I'll get a specific sound but, I can't figure out which of the sound events will do this.  I believe I've tried them all but, I'm not sure.  I've tried many searches for such a list but, all I get are steps for turning sounds on / off plus a lot of other tasks but, no sound event description list!  All help will be greatly appreciated.  Thanks much.

Take care.  Mike.  Sent from my iBarstool.  Go Dodgers!
I don't know the key to success, but the key to failure is trying to please everybody.


Re: unable to read PDF

Kevin Meyers <kevinmeyers@...>
 

Sieghard,

 

Thanks That worked. I now remember doing this one other time. Wonder why I had to do it again.

Thanks,

 

Kevin

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Wednesday, April 10, 2019 10:19 AM
To: main@jfw.groups.io
Subject: Re: unable to read PDF

 

If you are using Adobe Acrobat Reader do the following:

 

1. Go to Edit > Preferences, the keyboard shortcut is Control + K

2. In the categories list arrow down to Security (Enhanced) or you can also press “S” 3 times to get there

3. Tab once and you hear “Enable Protected Mode at startup”, if it says this is checked press the spacebar to uncheck it. You will get the following message/prompt:

Adobe Acrobat Reader dialog
Disabling Protected Mode also disables Protected View and AppContainer.

For changes to take effect, you need to manually restart the application. Are you sure you want to continue?

4. Tab to Yes and activate it, then press Shift + Tab 3 times to get to the OK button and activate it.

5. Now close Acrobat Reader and reopen your document.

 

Regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kevin Meyers
Sent: Wednesday, April 10, 2019 7:36 AM
To: jfw@groups.io
Subject: unable to read PDF

 

Hello, I’m using Jaws2018 and Windoes10. I opened a PDF file and Jaws doesn’t read anything. I didn’t even get the message where Jaws recognizes the PDF and gives option to scan it. I tried to save it as as a MS word file and I get the message I can download the Adobe version that allows me to convert. I use to be able to convert and something happened that no longer allows me to do so. Any thoughts of what I can do? Thanks, Kevin


Re: unable to read PDF

Jason White
 

Turning off that option solved my problem with Adobe Reader DC as well - thank you.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kimber Gardner
Sent: Wednesday, April 10, 2019 2:24 PM
To: main@jfw.groups.io
Subject: Re: unable to read PDF

Thanks for these instructions. I've been plagued by this problem for quite a while now.

Kim

On 4/10/19, Sieghard Weitzel <sieghard@live.ca> wrote:
If you are using Adobe Acrobat Reader do the following:

1. Go to Edit > Preferences, the keyboard shortcut is Control + K 2.
In the categories list arrow down to Security (Enhanced) or you can
also press "S" 3 times to get there 3. Tab once and you hear "Enable
Protected Mode at startup", if it says this is checked press the
spacebar to uncheck it. You will get the following
message/prompt:
Adobe Acrobat Reader dialog
Disabling Protected Mode also disables Protected View and AppContainer.
For changes to take effect, you need to manually restart the application.
Are you sure you want to continue?
4. Tab to Yes and activate it, then press Shift + Tab 3 times to get
to the OK button and activate it.
5. Now close Acrobat Reader and reopen your document.

Regards,
Sieghard

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kevin
Meyers
Sent: Wednesday, April 10, 2019 7:36 AM
To: jfw@groups.io
Subject: unable to read PDF

Hello, I'm using Jaws2018 and Windoes10. I opened a PDF file and Jaws
doesn't read anything. I didn't even get the message where Jaws
recognizes the PDF and gives option to scan it. I tried to save it as
as a MS word file and I get the message I can download the Adobe
version that allows me to convert. I use to be able to convert and
something happened that no longer allows me to do so. Any thoughts of
what I can do? Thanks, Kevin





--
Kimberly


Re: Tunefab Apple Music Converter: Trouble with Conversions

Annabelle Susan Morison
 

The version I have is a free trial version, but yes, I do believe it's a paid program. And yes, this is a Windows version I have, though it's also available for Mac.



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lino Morales
Sent: Wednesday, April 10, 2019 11:57 AM
To: main@jfw.groups.io
Subject: Re: Tunefab Apple Music Converter: Trouble with Conversions

Is this a paid program on Windows?

                                                                                                                                                                                                                                                                                                                                                Sent from Mail for Windows 10

                                                                                                               


From: main@jfw.groups.io <main@jfw.groups.io> on behalf of Annabelle Susan Morison <foristnights@...>
Sent: Wednesday, April 10, 2019 11:25:36 AM
To: main@jfw.groups.io
Subject: Tunefab Apple Music Converter: Trouble with Conversions
 
Hi, it's Annabelle.
I recently discovered Tunefab Apple Music Converter (http://www.tunefab.com), and it seems I'm having issues with converting my favorite music from .m4p to other formats. I have at least 100 songs in .m4p format which I'm trying to convert to .m4a, more specifically ITunes + .m4a. This is music I purchased between June 30, 2008 and whenever in 2009 they converted everything to .m4a, though I'm sure there's still lots of .m4p music out there. Whenever I navigate a list of songs that I've made of .m4p music files, JAWS is supposed to tell me whether there's a checkbox that's checked or not checked, and it doesn't seem to say anything but the filename. When I press spacebar, it won't check the selection. When I press Enter, there's an error that says: "Warning: Please check the tracks to convert.". What do I do next?


Re: Tunefab Apple Music Converter: Trouble with Conversions

Lino Morales <linomorales001@...>
 

Is this a paid program on Windows?

 

                                                                                                                                                                                                                                                                                                                                                Sent from Mail for Windows 10

                                                                                                               

 


From: main@jfw.groups.io <main@jfw.groups.io> on behalf of Annabelle Susan Morison <foristnights@...>
Sent: Wednesday, April 10, 2019 11:25:36 AM
To: main@jfw.groups.io
Subject: Tunefab Apple Music Converter: Trouble with Conversions
 
Hi, it's Annabelle.
I recently discovered Tunefab Apple Music Converter (http://www.tunefab.com), and it seems I'm having issues with converting my favorite music from .m4p to other formats. I have at least 100 songs in .m4p format which I'm trying to convert to .m4a, more specifically ITunes + .m4a. This is music I purchased between June 30, 2008 and whenever in 2009 they converted everything to .m4a, though I'm sure there's still lots of .m4p music out there. Whenever I navigate a list of songs that I've made of .m4p music files, JAWS is supposed to tell me whether there's a checkbox that's checked or not checked, and it doesn't seem to say anything but the filename. When I press spacebar, it won't check the selection. When I press Enter, there's an error that says: "Warning: Please check the tracks to convert.". What do I do next?


Re: unable to read PDF

Kimber Gardner
 

Thanks for these instructions. I've been plagued by this problem for
quite a while now.

Kim

On 4/10/19, Sieghard Weitzel <sieghard@live.ca> wrote:
If you are using Adobe Acrobat Reader do the following:

1. Go to Edit > Preferences, the keyboard shortcut is Control + K
2. In the categories list arrow down to Security (Enhanced) or you can also
press "S" 3 times to get there
3. Tab once and you hear "Enable Protected Mode at startup", if it says this
is checked press the spacebar to uncheck it. You will get the following
message/prompt:
Adobe Acrobat Reader dialog
Disabling Protected Mode also disables Protected View and AppContainer.
For changes to take effect, you need to manually restart the application.
Are you sure you want to continue?
4. Tab to Yes and activate it, then press Shift + Tab 3 times to get to the
OK button and activate it.
5. Now close Acrobat Reader and reopen your document.

Regards,
Sieghard

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kevin Meyers
Sent: Wednesday, April 10, 2019 7:36 AM
To: jfw@groups.io
Subject: unable to read PDF

Hello, I'm using Jaws2018 and Windoes10. I opened a PDF file and Jaws
doesn't read anything. I didn't even get the message where Jaws recognizes
the PDF and gives option to scan it. I tried to save it as as a MS word file
and I get the message I can download the Adobe version that allows me to
convert. I use to be able to convert and something happened that no longer
allows me to do so. Any thoughts of what I can do? Thanks, Kevin




--
Kimberly


free pdf edditer?

dennis
 

does anyone know if there is a free pdf edditer. the cheapest i could find was $180 per year. is there a free one?

--
Dennis Cornelison

Virus-free. www.avast.com


Re: Jaws 2019 not giving background color in Excel 2016 or 2019

Van Lant, Robin
 

I do not have a sheet with conditional formatting, but I did just fill a cell with red.  You are not the first person I’ve heard say there was an issue with JAWS reporting the background color in Excel.  I’m still on JAWS 2019 1810 here at work and it seems to be working correctly on this version.  Not sure which update broke this function.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Russell Solowoniuk
Sent: Sunday, April 7, 2019 10:40 AM
To: jfw@groups.io
Subject: Jaws 2019 not giving background color in Excel 2016 or 2019

 

Hi everyone,

 

I am trying to use Conditional formatting in both Excel 2016 and 2019. I choose to use a formula to decide which cells are formatted, choose cells in sheet 1 that do not equal cells in sheet 2, and choose to fill the cells matching the criteria with a red background fill. The conditional formatting is working, but using Jaws 2019, I have no way of knowing whether or not it is working, because Jaws reads “text color black, background color white” when I press Insert + F, and “Black on white” when I press Insert + 5 on cells that have different values. If I load NVDA and press Insert+ F on these cells, NVDA says “black on bright red background”.

 

Has anyone else noticed this? I am getting so frustrated with Jaws not being able to do basic things like this when a free screen reader like NVDA is able to do it with no problem!

 

Thanks for any feedback.

 

Russell



This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114


If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


Re: Jaws 2019 announcing cropped text in Excel 2016

Van Lant, Robin
 

Rick,
Doing the search will be faster, but I do see it listed under something like Workbook & Region Settings, then under Cell Formatting.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Rick Mladek
Sent: Tuesday, April 9, 2019 4:58 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2019 announcing cropped text in Excel 2016

Hi,

I've opened up MS Excel and did the insert +V and then proceeded to go through the list, searching for:
Text Visibility Detection

I found nothing. Where is this hidden?

Rick

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ann Byrne
Sent: Tuesday, April 9, 2019 5:31 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2019 announcing cropped text in Excel 2016

Go to quick settings, insert+v; search for Text Visibility Detection At
04:16 PM 4/9/2019, you wrote:
Hi Everyone,

Is there a way to have Jaws 2019 announce when text in a cell in Excel
2016 overflows the cell, or is "cropped"? I know that NVDA can do this,
and someone told me that Jaws has a setting to enable this feature, but
I can't find the setting, if it exists.

Any ideas?

Thanks,

Russell









This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114
If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@key.com with 'No Promotional E-mails' in the
SUBJECT line.


Re: Tunefab Apple Music Converter: Trouble with Conversions

Annabelle Susan Morison
 

I believe the Tunefab web site says that .m4p music can be converted with the software.



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Wednesday, April 10, 2019 8:30 AM
To: main@jfw.groups.io
Subject: Re: Tunefab Apple Music Converter: Trouble with Conversions

You may not be able to convert these because the “P” in M4P stand for “Purchased” or “Protected” which means these are songs you purchased from iTunes and they are protected by digital rights and therefore probably can’t be converted to MP3.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Annabelle Susan Morison
Sent: Wednesday, April 10, 2019 8:26 AM
To: main@jfw.groups.io
Subject: Tunefab Apple Music Converter: Trouble with Conversions

 

Hi, it's Annabelle.

I recently discovered Tunefab Apple Music Converter (http://www.tunefab.com), and it seems I'm having issues with converting my favorite music from .m4p to other formats. I have at least 100 songs in .m4p format which I'm trying to convert to .m4a, more specifically ITunes + .m4a. This is music I purchased between June 30, 2008 and whenever in 2009 they converted everything to .m4a, though I'm sure there's still lots of .m4p music out there. Whenever I navigate a list of songs that I've made of .m4p music files, JAWS is supposed to tell me whether there's a checkbox that's checked or not checked, and it doesn't seem to say anything but the filename. When I press spacebar, it won't check the selection. When I press Enter, there's an error that says: "Warning: Please check the tracks to convert.". What do I do next?


Re: Tunefab Apple Music Converter: Trouble with Conversions

 

You may not be able to convert these because the “P” in M4P stand for “Purchased” or “Protected” which means these are songs you purchased from iTunes and they are protected by digital rights and therefore probably can’t be converted to MP3.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Annabelle Susan Morison
Sent: Wednesday, April 10, 2019 8:26 AM
To: main@jfw.groups.io
Subject: Tunefab Apple Music Converter: Trouble with Conversions

 

Hi, it's Annabelle.

I recently discovered Tunefab Apple Music Converter (http://www.tunefab.com), and it seems I'm having issues with converting my favorite music from .m4p to other formats. I have at least 100 songs in .m4p format which I'm trying to convert to .m4a, more specifically ITunes + .m4a. This is music I purchased between June 30, 2008 and whenever in 2009 they converted everything to .m4a, though I'm sure there's still lots of .m4p music out there. Whenever I navigate a list of songs that I've made of .m4p music files, JAWS is supposed to tell me whether there's a checkbox that's checked or not checked, and it doesn't seem to say anything but the filename. When I press spacebar, it won't check the selection. When I press Enter, there's an error that says: "Warning: Please check the tracks to convert.". What do I do next?


Tunefab Apple Music Converter: Trouble with Conversions

Annabelle Susan Morison
 

Hi, it's Annabelle.
I recently discovered Tunefab Apple Music Converter (http://www.tunefab.com), and it seems I'm having issues with converting my favorite music from .m4p to other formats. I have at least 100 songs in .m4p format which I'm trying to convert to .m4a, more specifically ITunes + .m4a. This is music I purchased between June 30, 2008 and whenever in 2009 they converted everything to .m4a, though I'm sure there's still lots of .m4p music out there. Whenever I navigate a list of songs that I've made of .m4p music files, JAWS is supposed to tell me whether there's a checkbox that's checked or not checked, and it doesn't seem to say anything but the filename. When I press spacebar, it won't check the selection. When I press Enter, there's an error that says: "Warning: Please check the tracks to convert.". What do I do next?


Re: unable to read PDF

Ashleigh Piccinino
 

Hello Kevin
I don’t know about converting A PDF document. However, can you check for me and see if jaws says, “empty document. “ of course, this is when you either up or down arrow through the document. If jaws says, “empty document, “but A cited helper knows there is something on your screen come The document could  a scanned image. When pDFs are like this,  you can usually press this hotkey. The insert key on your number pad (if you have a regular desktop sized keyboard) and the Space bar is a layered command in jaws. Press these two keys followed by the letter O to get to OCR.You are still not done. Press the D for a document. The screen reader  will say, “OCR started. “It might take a while, but your document should come up, reading as if it were in word. Then, you can read through it, select it and pasted into another program such as words, of course after copying, or just hit the escape key.   after you are done reading your OCR results, press escape Key. I hope this helps, and sorry for any miss spellings. Other than my instructions, I do not know how to help. Sorry about that.
Thank you for your question, and I would be glad to help again if you need it,
Ashleigh S Piccinino


On Apr 10, 2019, at 9:36 AM, Kevin Meyers <kevinmeyers@...> wrote:

Hello, I’m using Jaws2018 and Windoes10. I opened a PDF file and Jaws doesn’t read anything. I didn’t even get the message where Jaws recognizes the PDF and gives option to scan it. I tried to save it as as a MS word file and I get the message I can download the Adobe version that allows me to convert. I use to be able to convert and something happened that no longer allows me to do so. Any thoughts of what I can do? Thanks, Kevin


Re: unable to read PDF

 

If you are using Adobe Acrobat Reader do the following:

 

1. Go to Edit > Preferences, the keyboard shortcut is Control + K

2. In the categories list arrow down to Security (Enhanced) or you can also press “S” 3 times to get there

3. Tab once and you hear “Enable Protected Mode at startup”, if it says this is checked press the spacebar to uncheck it. You will get the following message/prompt:

Adobe Acrobat Reader dialog
Disabling Protected Mode also disables Protected View and AppContainer.

For changes to take effect, you need to manually restart the application. Are you sure you want to continue?

4. Tab to Yes and activate it, then press Shift + Tab 3 times to get to the OK button and activate it.

5. Now close Acrobat Reader and reopen your document.

 

Regards,

Sieghard

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kevin Meyers
Sent: Wednesday, April 10, 2019 7:36 AM
To: jfw@groups.io
Subject: unable to read PDF

 

Hello, I’m using Jaws2018 and Windoes10. I opened a PDF file and Jaws doesn’t read anything. I didn’t even get the message where Jaws recognizes the PDF and gives option to scan it. I tried to save it as as a MS word file and I get the message I can download the Adobe version that allows me to convert. I use to be able to convert and something happened that no longer allows me to do so. Any thoughts of what I can do? Thanks, Kevin