Date   

Re: Annoying Jaws announcement every time I switch Outlook folders

Steve Nutt
 

No, it’s Outlook telling you that you are connected to the IMAP server.  JAWS is just relaying information.

 

All the best


steve

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cristóbal
Sent: 20 September 2018 18:43
To: jfw@groups.io
Subject: Annoying Jaws announcement every time I switch Outlook folders

 

Hello list,

I’ve been having this issue for a while now. I can’t recall when it started, but regardless, it happens every single time  I switch folders in Outlook 2016. Be it a main inbox or subfolder, etc.

I get the below message every time I switch folders.

List box Connectivity to your server. Connected

I don’t need to be informed that I’m connected all the time. Any ideas on how to stop this?

I’ve got 6 email accounts configured with a mixture of imap and exchange. This will occur regardless if I switch to an imap folder.

Anyway, I’m on Jaws 2018 and recently started to play with the JFW 2019 beta. This exact same behavior is occurring in the beta so I know at this point it’s not just my JFW 2018 version. I’m sure it has to do with a setting I’m not aware of or have perhaps by accident enabled.

Thanks,

Cristóbal


Re: May need alternative to Adobe Acrobat Reader

Bill White
 

Another option is to use the “recognize with JAWS feature, and bypass Adobe Acrobat DC altogether.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Joseph Norton
Sent: Friday, September 21, 2018 8:42 AM
To: main@jfw.groups.io
Subject: May need alternative to Adobe Acrobat Reader

 

Hi listers:

 

Recently, I have been needing to access some PDF’s.  For some reason, whenever I try to use Acrobat Reader DC, the program seems to be very sluggish, sometimes, even unresponsive.  Is this becoming a problem?  If so, is there another solution that will work better with JFW?

 

Thanks!


Re: May need alternative to Adobe Acrobat Reader

Dan Longmore
 

 Hi, make sure adobes accessibility settings are correct. Also if this is a tag document jaws will not work properly or adobe will be sluggish. 


From: main@jfw.groups.io <main@jfw.groups.io> on behalf of Joseph Norton <joseph.norton@...>
Sent: Friday, September 21, 2018 11:41:45 AM
To: main@jfw.groups.io
Subject: May need alternative to Adobe Acrobat Reader
 

Hi listers:

 

Recently, I have been needing to access some PDF’s.  For some reason, whenever I try to use Acrobat Reader DC, the program seems to be very sluggish, sometimes, even unresponsive.  Is this becoming a problem?  If so, is there another solution that will work better with JFW?

 

Thanks!


May need alternative to Adobe Acrobat Reader

Joseph Norton
 

Hi listers:

 

Recently, I have been needing to access some PDF’s.  For some reason, whenever I try to use Acrobat Reader DC, the program seems to be very sluggish, sometimes, even unresponsive.  Is this becoming a problem?  If so, is there another solution that will work better with JFW?

 

Thanks!


Re: Thinking of upgrading to 019

Chris Hill
 

Well, it won't erase your current version, so you have nothing to lose but a little time and space.  The beta fixed my thunderbird problem, and hasn't broken anything I can find yet.




On 9/20/2018 20:51, David & his pack of dogs wrote:

I have been having problems with 018 for a while as in, it gives an error message of needing to install a driver.  If the computer is shut down then started, no message.  If just restarted, I get the error message.  I phoned BFO this morning, talked to the tech.  He did a repair as per the directive from the error message.  Then he said, “It should work now.”   Somehow the call got disconnected before he could check.  I did not disconnect the call.  To make a long story short, you guessed it, the should was a doesn’t.  My sister who is developmentally delayed uses this term a lot when she does not want to do something.  Most of the time, they should work means it won’t. Thus I am thinking of installing 2019 to see if that fixes the problem.  I frankly don’t have time to sit on hold only to find out something does not work and the call gets disconnected before the tech finds this out.  For the record, I had to call BFO back twice before even getting through because the call mysteriously got disconnected.   

 

 



Re: Gmail Web Interface - Quick Location of a Button

Steve Griffiths
 


Hi Brian,

 

I'm using Firefox. When I press Ctrl + F, the JAWS virtual find replaces the browser find window. If I'm at the top of the page and search for Settings, it takes me to the Chat settings button; if I then search again it gets me to the Settings button menu.

 

Another way to get there is with JAWSkey + F5, which lists all form fields, and then S a few times to Settings, then Enter to close the list and put focus on the button menu.  

 

Or, it's just before the Main region. So press R until you get to that, then UpArrow once.

 

Steve 🐾

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bill White
Sent: 21 September 2018 00:56
To: main@jfw.groups.io
Subject: Re: Gmail Web Interface - Quick Location of a Button

 

I agree with you that it makes no sense that JAWS find won’t find it. However, if you can sign into gmail with Internet explorer and see if JAWS find works, then it is a problem with Chrome finding text on a page.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Brian Vogel
Sent: Thursday, September 20, 2018 4:46 PM
To: main@jfw.groups.io
Subject: Re: Gmail Web Interface - Quick Location of a Button

 

Bill,

         Was using Chrome.   However, it's not the voicing that's the issue, it's the finding.  If I tab my way around, or use repeated presses of the "B" quick navigation command, when one lands on the Settings Menu button it is announced as such (though the exact title eludes me).  But if you JAWS Search for what was announced JAWS tells you it's not found.  That makes no sense to me.

--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

    A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back


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Re: Jaws 2018 loses focus and stops voicing #jaws #fusion

David & his pack of dogs
 

I am having the same problem of it loosing focus.  It has been going on for at least a couple of weeks.  The only thing that seems to work is, windows D.  I hate calling tech support with things like this because calling Microsoft I have got on the odd occasion someone who does not know what they are doing and they don’t fix the problem.  They almost create a new one.  I don’t have time to sit on hold, then wait a hour or so while they try and fix the problem.  I have a job which does not entail sitting on hold baby sitting the phone. Then of course there is the problem I ran into this morning with BFO. The dreaded “It should work” then the calls mysteriously being disconnected. I don’t expect that much however, when a product costs hundreds of dollars, I have a right to expect good tech support, not the easy way out of saying for one thing, “It is not a true windows computer it is a mac book converted to a windows computer that is the problem.”  Even a Bonafide windows computer had the same problem.  Time to come up with another excuse.      

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dan Longmore
Sent: September 20, 2018 4:22 PM
To: main@jfw.groups.io
Subject: Re: Jaws 2018 loses focus and stops voicing #jaws #fusion

 

Yes, getting the same issue from time to time with JAWS 2018.  Have not yet seen it in the 2019 beta release.  Agree, very annoying.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of jim.dykes@...
Sent: Thursday, September 20, 2018 4:02 PM
To: main@jfw.groups.io
Subject: Jaws 2018 loses focus and stops voicing #jaws #fusion

 

I do tech support for a state agency, and support a user on Fusion 2018. He has a 64 bit Windows 10 desktop machine with Office 2016. For this user, Jaws frequently seems to lose focus and stops voicing any detailed information. For example, it will voice "alt-tab" when those keys are used, but won't announce the window it's on and is completely silent if the user drops into any given window. The only fix I've come up with is completely closing and restarting Fusion. It seems to be connected with Office 2016, particularly Outlook. Also, does anyone know of a keyboard command to completely unload Fusion? Closing the software is nearly impossible for the user when Jaws is voicing so little information.


Re: JAWS 2018 - Does it have the equivalent of NVDA's "Focus Highlight" Add-On?

 

Jason,

           I appreciate the response.  If only all of my clients were as up-to-date with their version of Windows as their version of JAWS.  I need to dig in a bit and how (or if) this can be activated under Windows 7, as I have a few clients who are still using Windows 7.
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

    A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back


Re: Thinking of upgrading to 019

David Pearson
 

Hello David, and dogs:
 
Did the customer “dis-service” dept also torture you by subjecting you to “canned Muzak, and countless repetitions of “how important your call is to them”(apparently, not enough for them to hire more  staff!
 
Guess that I’m getting old, but it seems that your(my, and many other’s)  experience is happening more frequently than previously.
 
Sorry, but don’t know answer to your 2019 “techno-question-just wanted to comiserate.
 
Sincerely,
 
 
 
wa4dsp
 
 
 

Sent: Thursday, September 20, 2018 9:51 PM
Subject: Thinking of upgrading to 019
 

I have been having problems with 018 for a while as in, it gives an error message of needing to install a driver.  If the computer is shut down then started, no message.  If just restarted, I get the error message.  I phoned BFO this morning, talked to the tech.  He did a repair as per the directive from the error message.  Then he said, “It should work now.”   Somehow the call got disconnected before he could check.  I did not disconnect the call.  To make a long story short, you guessed it, the should was a doesn’t.  My sister who is developmentally delayed uses this term a lot when she does not want to do something.  Most of the time, they should work means it won’t. Thus I am thinking of installing 2019 to see if that fixes the problem.  I frankly don’t have time to sit on hold only to find out something does not work and the call gets disconnected before the tech finds this out.  For the record, I had to call BFO back twice before even getting through because the call mysteriously got disconnected.  

 

 


Virus-free. www.avast.com


Thinking of upgrading to 019

David & his pack of dogs
 

I have been having problems with 018 for a while as in, it gives an error message of needing to install a driver.  If the computer is shut down then started, no message.  If just restarted, I get the error message.  I phoned BFO this morning, talked to the tech.  He did a repair as per the directive from the error message.  Then he said, “It should work now.”   Somehow the call got disconnected before he could check.  I did not disconnect the call.  To make a long story short, you guessed it, the should was a doesn’t.  My sister who is developmentally delayed uses this term a lot when she does not want to do something.  Most of the time, they should work means it won’t. Thus I am thinking of installing 2019 to see if that fixes the problem.  I frankly don’t have time to sit on hold only to find out something does not work and the call gets disconnected before the tech finds this out.  For the record, I had to call BFO back twice before even getting through because the call mysteriously got disconnected.   

 

 


Re: JAWS 2018 - Does it have the equivalent of NVDA's "Focus Highlight" Add-On?

Jason White
 

JAWS does have this feature, and it’s supposed to work by default in Windows 10. See the “visual tracking” discussion at
https://www.freedomscientific.com/Downloads/JAWS/Jaws18Features

 

From: <main@jfw.groups.io> on behalf of Brian Vogel <britechguy@...>
Reply-To: <main@jfw.groups.io>
Date: Thursday, September 20, 2018 at 19:18
To: <main@jfw.groups.io>
Subject: JAWS 2018 - Does it have the equivalent of NVDA's "Focus Highlight" Add-On?

 

As the very odd man out being sighted but using screen readers for experimenting and figuring out issues, it is often difficult to know where they have focus at the moment, particularly if the object that focus is not visible on the screen and there is no attempt to scroll the screen to follow where the virtual cursor has focus.

NVDA has an add-on that causes various colors and line styles to outline the object that has screen reader focus and keeps the virtual cursor and its corresponding on-screen focused object in sync.

This can be very, very helpful for me.  It was my understanding that JAWS 2018 and later were to have either a built in feature or scripting that would produce the same result, or something very similar to it.  I have yet to find that if it does exist.

This seems like as good a place to ask as any before resorting to VFO technical support.
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

    A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back


Re: Annoying Jaws announcement every time I switch Outlook folders

Cristóbal
 

Nope. Both the 2018 JFW and beta 2019 (settings were not merged) are set to screen echo - highlighted.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B.
Sent: Thursday, September 20, 2018 3:15 PM
To: main@jfw.groups.io
Subject: Re: Annoying Jaws announcement every time I switch Outlook folders

 

Hi Cristóbal,

 

One thought is maybe your screen echo has changed.  While in Outlook press, Jaws key + S, to tobble through settings.  They are Highlighted, All, & None.  It sounds like it might be set on, All, so switch it to, Highlighted, and see if that helps.

Take care.  Mike.  Go Dodgers!
Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the end you have to ignore everything, & click I agree.

----- Original Message -----

From: Cristóbal

Sent: Thursday, September 20, 2018 10:42 AM

Subject: Annoying Jaws announcement every time I switch Outlook folders

 

Hello list,

I’ve been having this issue for a while now. I can’t recall when it started, but regardless, it happens every single time  I switch folders in Outlook 2016. Be it a main inbox or subfolder, etc.

I get the below message every time I switch folders.

List box Connectivity to your server. Connected

I don’t need to be informed that I’m connected all the time. Any ideas on how to stop this?

I’ve got 6 email accounts configured with a mixture of imap and exchange. This will occur regardless if I switch to an imap folder.

Anyway, I’m on Jaws 2018 and recently started to play with the JFW 2019 beta. This exact same behavior is occurring in the beta so I know at this point it’s not just my JFW 2018 version. I’m sure it has to do with a setting I’m not aware of or have perhaps by accident enabled.

Thanks,

Cristóbal


Re: Gmail Web Interface - Quick Location of a Button

Bill White
 

I agree with you that it makes no sense that JAWS find won’t find it. However, if you can sign into gmail with Internet explorer and see if JAWS find works, then it is a problem with Chrome finding text on a page.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Brian Vogel
Sent: Thursday, September 20, 2018 4:46 PM
To: main@jfw.groups.io
Subject: Re: Gmail Web Interface - Quick Location of a Button

 

Bill,

         Was using Chrome.   However, it's not the voicing that's the issue, it's the finding.  If I tab my way around, or use repeated presses of the "B" quick navigation command, when one lands on the Settings Menu button it is announced as such (though the exact title eludes me).  But if you JAWS Search for what was announced JAWS tells you it's not found.  That makes no sense to me.

--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

    A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back


Re: Gmail Web Interface - Quick Location of a Button

 

Bill,

         Was using Chrome.   However, it's not the voicing that's the issue, it's the finding.  If I tab my way around, or use repeated presses of the "B" quick navigation command, when one lands on the Settings Menu button it is announced as such (though the exact title eludes me).  But if you JAWS Search for what was announced JAWS tells you it's not found.  That makes no sense to me.

--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

    A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back


Re: Annoying Jaws announcement every time I switch Outlook folders

Cristóbal
 

I did not. The beta is a fresh and clean install with no imports.
Screen echo is set to highlighted as it's always been.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Rob Whyte
Sent: Thursday, September 20, 2018 1:02 PM
To: main@jfw.groups.io
Subject: Re: Annoying Jaws announcement every time I switch Outlook folders

Hi,
did you import your JAWS 2018 settings to the beta?
It's reading your status bar, wonder if you have screen echo on all?
Following.

thanks



Rob Whyte
Assistive Technology | Specialist Services | VisAbility Work days: Mon,
Tue, Wed JAWS 2018 certified

PO Box 82 North Hobart TAS 7002
62 Invermay Road, Launceston TAS 7248
164 Elizabeth Street, Hobart TAS 7000

T: 03 6232 1248 | F: 03 6232 1221
M: 0429 366 589
E: mailto:rob.whyte@...



________________________________________
From: main@jfw.groups.io [main@jfw.groups.io] on behalf of Cristóbal
[cristobalmuli@...]
Sent: Friday, 21 September 2018 3:42 AM
To: jfw@groups.io
Subject: Annoying Jaws announcement every time I switch Outlook folders

Hello list,
I’ve been having this issue for a while now. I can’t recall when it started,
but regardless, it happens every single time I switch folders in Outlook
2016. Be it a main inbox or subfolder, etc.
I get the below message every time I switch folders.
List box Connectivity to your server. Connected I don’t need to be informed
that I’m connected all the time. Any ideas on how to stop this?
I’ve got 6 email accounts configured with a mixture of imap and exchange.
This will occur regardless if I switch to an imap folder.
Anyway, I’m on Jaws 2018 and recently started to play with the JFW 2019
beta. This exact same behavior is occurring in the beta so I know at this
point it’s not just my JFW 2018 version. I’m sure it has to do with a
setting I’m not aware of or have perhaps by accident enabled.
Thanks,
Cristóbal



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Re: Gmail Web Interface - Quick Location of a Button

Bill White
 

Where were you searching from? Was it in the main window where the inbox comes up? If so, the dropdown menu voiced clearly in Internet Explorer. I don’t know what it would say in Chrome, or another browser.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Brian Vogel
Sent: Thursday, September 20, 2018 4:31 PM
To: main@jfw.groups.io
Subject: Re: Gmail Web Interface - Quick Location of a Button

 

Thanks Bill.  I'll give that a try.

I do not understand why a CTRL + F (a straight browser find) would be able to locate that button when a JAWS Find (INS + CTRL + F) does not.  I generally encourage my clients to go with a JAWS Find first as it's been my general experience that it will find objects with label text (whether visible or not) as well as straight webpage text.  

I'm not doubting what you say, but I could swear we did a JAWS Find on just the word "Settings" this afternoon and kept getting the "not found" dialog.  Why?  That makes no sense if a straight browser find can find something.
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

    A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back


Re: Gmail Web Interface - Quick Location of a Button

 

Thanks Bill.  I'll give that a try.

I do not understand why a CTRL + F (a straight browser find) would be able to locate that button when a JAWS Find (INS + CTRL + F) does not.  I generally encourage my clients to go with a JAWS Find first as it's been my general experience that it will find objects with label text (whether visible or not) as well as straight webpage text.  

I'm not doubting what you say, but I could swear we did a JAWS Find on just the word "Settings" this afternoon and kept getting the "not found" dialog.  Why?  That makes no sense if a straight browser find can find something.
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

    A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back


Re: Gmail Web Interface - Quick Location of a Button

Bill White
 

Hi again, Brian. There is no shortcut for the Settings dropdown menu. The quickest way to get to the Settings Dropdown Menu is:

 

1. Press CONTROL plus F.

2. Type Settings and press ENTER.

3. Focus will move to the Settings Dropdown Menu.

4. Press Space to expand the dropdown menu.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Brian Vogel
Sent: Thursday, September 20, 2018 3:34 PM
To: main@jfw.groups.io
Subject: Gmail Web Interface - Quick Location of a Button

 

Today while working with a client I wanted to get into the Gmail Settings via the web interface.  In order to do this you must activate the Settings Menu Button, which drops down the Settings Button submenu, and you choose the Settings item from it.

In my notes I somehow omitted how I managed to "zero in" on that Settings Menu Button without having to brute force TAB or use a long stream of 'B's to jump from button to button.  I've tried several JAWS Searches on what I had thought was hidden label text for that button, which actually shows a cog icon, but nothing is found.

Does anyone know a way that does not involve brute force navigation to get to that particular button quickly?   In this case we were using the JAWS 2019 beta running on a Windows 7 machine, but given that this is a webpage I doubt that either the JAWS version or the Windows version is critical here.
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

    A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back


Re: Jaws 2018 loses focus and stops voicing #jaws #fusion

Dan Longmore
 

Yes, getting the same issue from time to time with JAWS 2018.  Have not yet seen it in the 2019 beta release.  Agree, very annoying.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of jim.dykes@...
Sent: Thursday, September 20, 2018 4:02 PM
To: main@jfw.groups.io
Subject: Jaws 2018 loses focus and stops voicing #jaws #fusion

 

I do tech support for a state agency, and support a user on Fusion 2018. He has a 64 bit Windows 10 desktop machine with Office 2016. For this user, Jaws frequently seems to lose focus and stops voicing any detailed information. For example, it will voice "alt-tab" when those keys are used, but won't announce the window it's on and is completely silent if the user drops into any given window. The only fix I've come up with is completely closing and restarting Fusion. It seems to be connected with Office 2016, particularly Outlook. Also, does anyone know of a keyboard command to completely unload Fusion? Closing the software is nearly impossible for the user when Jaws is voicing so little information.


JAWS 2018 - Does it have the equivalent of NVDA's "Focus Highlight" Add-On?

 

As the very odd man out being sighted but using screen readers for experimenting and figuring out issues, it is often difficult to know where they have focus at the moment, particularly if the object that focus is not visible on the screen and there is no attempt to scroll the screen to follow where the virtual cursor has focus.

NVDA has an add-on that causes various colors and line styles to outline the object that has screen reader focus and keeps the virtual cursor and its corresponding on-screen focused object in sync.

This can be very, very helpful for me.  It was my understanding that JAWS 2018 and later were to have either a built in feature or scripting that would produce the same result, or something very similar to it.  I have yet to find that if it does exist.

This seems like as good a place to ask as any before resorting to VFO technical support.
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

    A great deal of intelligence can be invested in ignorance when the need for illusion is deep.

          ~ Saul Bellow, To Jerusalem and Back