Hi there, Yes I have the same problem now and again and find that I have to restart the computer in order to resolve it. Cheers Zel

Hi, James. Have you checked to make sure Sticky Keys is not turned on in Windows 10? Bill White billwhite92701@...

Percussive maintenance often works: Place one hand on each shift key and bang them alternately about ten times. If you haven't rebooted yet and percussion doesn't work, reboot. good luck!

are you sure? there is usually two shift keys. one on the left and one on the right side of the keypad. If it works don't fix it On 4/15/2019 6:52 PM, James Lockwood wrote:

I am running windows 10 and have jaws 2018 and 2019 most up-to-date version. I have an Alienware R17 laptop. I am having a problem where Jaws is acting like the shift key is held down. However it is

Has the list gone on vacation, not much going on?? Thanks, Morey

It is an IMAP account. And, as I think I noted yesterday, the problem seems to have lessened in occurrence recently. I’m hoping it was only temporary. Tom Behler

Is it a Microsoft Exchange account (including Office 365), or an IMAP account? If the latter, perhaps the server has been upgraded and may not be tracking the reply status properly.

Yes, the issue is real, that’s the problem with most software including AT there are so many variables that problems can exist for some and not others. Dan

Hello The webpage comes from my local Innuos audioserver via lan, therefore you cannot access it externally. I even dont know what type of object this Icon is.I have asked Innuos long ago to make this

Hi, Where I volunteer I am using a windows 7 machine, Jaws 2018 and Excel 2010. To get the background color change to report I have to press insert + 5 or insert + F twice to hear the changed

Hi, Google up Access Solutions and call them. Mike will be able to tell you if the current drivers will work. Best, Rick

Hi, is there a way to get the dectalk to work with the current version of jaws?

Apart from the shortcuts, Alt + L, Alt + R and Alt + D you can just use Jaws Key + F111 and arrow to your Wi-Fi, then tab. Sorry if I didn’t specify this, I assumed you knew about this and that

ALT plus R = Right Click ALT plus L = Left Click ALT plus D = Left Double Click Bill White billwhite92701@...

There are two commands for each of the options, in case one wants to use a key command, rather than just using the space bar. Bill White billwhite92701@...

Ok but why is there 2 key commands to left click? I'm using a lenovo laptop so I don't have a physical mouse.

Hi, Maria. All you need to do to get the options is, when you use JAWS key plus F11, don’t press ENTER. Just TAB, and JAWS will say in order: Right Single Click Button To activate press

Ok. That's what I get when using Narrator. How do I left and right click?

Here is what I get if I go to the System Tray with Jaws Key + F11, then to my Wi-Fi network which is called SJR and then activate with a left double click (the trick is that you have to take advantage