Sieghard, I appreciate all of the responses I've had. I don't know the model of my keyboard and, when I tried to check the original emails around its purchase, I couldn't find the information. I'm

I think Control+Shift+N has been around since the early days of Windows. I learned it decades ago, with all screen readers. Typical of Windows, there is usually at least two ways to do most

Hi Don, If none of the function keys work I think it's time to look more closely at your keyboard. Do you know the make and model? Would you have another keyboard around you could plug in and try? I

This thread is so large right now that I can't even remember if Don stated in his original email which version of Windows, Jaws and Office he is using. I am asking because Don asked what Narrator is

In Windows 10 Alt + 2 is the Windows keyboard shortcut to create a new folder, maybe Control + Shift + N also is, but in official Windows 10 keyboard shortcut reference tables it is Alt + 2.

Anyone having issues with Amazon accessibility, please call: 1-888-283-1678 Richard

Hello, Normally, you should be able to access it the same as any other attachment. That is, open the message and hit shift tab once to place focus on it. You can then hit enter to be given various

on the accessible site as far as I can tell you don't get access to the markit place and the part of the shopping where you can get items from other cellars has this changed?

Hello Alison: Personally, I have always hated, loathed and detested the ribbon system, first introduced in Office 2007. And, now that it has been included in File Manager for Windows 10, I hate,

Amazon checkout works fine with Chrome. Not broken at all.

It sounds like it is embedded rather than a clear attachment. Not sure how to deal with those. Maybe try the File menu and Save All Attachments? Richard 🖖 Live long and prosper

Its not you. Amazon is broken, and has been for a couple of months. You might try their accessibility site: www.amazon.com/access But no promises there. On their site they have a customer

Has the Amazon checkout become more complicated or is it just me? When I use Firefox, I get to the checkout part and I get a message that says there was an error. When I use IE I can get through

It's documented in Microsoft's list of keyboard shortcuts, under File Explorer: https://support.microsoft.com/en-us/help/12445/windows-keyboard-shortcuts On 2/23/20, 07:11, "CJ &AA MAY"

Forward the email to my email address and I will look

Make sure the sender is giving you HTML-formatted mail, or plain text, not the old format that Microsoft Outlook used to generate – I think it was based on RTF. At least in older versions of

It's not reading where the attachment is so I can't open it.

Open the email Hit tab and it will move to the attachement line and it should read attachement and it’s title and size From there you can hit shift f10 and arrow down to what you wish to do

In fact, jaws reads the email before I open it as having an attachment; however, when I open it with Insert+a Jaws reports: "there are no attachments."

Good morning: I'm using Jaws 18 with windows 10. When someone sends me an email in outlook with a screenshot attached, I can't find it with jaws to open it. I have to use my iPhone. Is there a way to