Bill, I agree. I frequently forget that users of assistive technology have the option of availing themselves of Microsoft technical support free of charge, and if you can, why not? There

 Hi Daniel, The easiest way I found to confirm whether the screen shade is on or off is to go into the quick settings menu with, Insert + V, or Capslock + V, if you are using the laptop layout,

The best way is to call the Microsoft Answer Desk at 800-936-5900 They will do a Windows 10 reload/repair on both computers. This has fixed several problems for both myself and for friends. Bill

any ideas on how he can repair Windows for both computers other than running sfc? it really bugs him when it happens especially when he is using explorer, the task manager and some other programs.

Hi Steve, Have you checked if the "Coming Soon" feature in Outlook is turned off? When you are in your Inbox press the Alt key to bring up the ribbon menu, you should be on "Home", now left arrow

Hello All, This is officially off-topic for the group, but as it's vital information and there has been a recent marked uptick in certain e-mail service providers blocking Groups.io

"Not Responding" errors are, by their very nature, mysterious. If a shutdown/restart cycle clears them, and is not needed on a very frequent basis, that is my suggested fix. I get "not responding"

I've been following this thread... if doing so clears up the problem that was originally described, is there a fix to prevent this from occurring in the future? my friend is experiencing the same

No, not to my knowledge.

it's working. -- Dennis Cornelison Virus-free. www.avast.com

Hello, I have stopped receiving email from the list and got an email indicating that my emails were bouncing. I responded to that maessage and got a screen that said that my account was "unbounced".

And, if you have Fast Startup enabled, you must do a Restart, not a Shutdown followed by power up cycle, to get the computer to reload Windows 10 from disc from scratch rather than using the system

Hi, Thanks for that. I'm using the same version, and the message is in focus. I can manually tab and shift tab to the info, but it is not speaking with the alt and numbers. The correct script is

Hi all, Just wondering if there is any way to have screen shade on by default in jaws 2019? Thanks, Daniel

Hi bro, I am using "Microsoft Outlook Subscription Version 16.0.10730.20280" I am able to read the sender information with alt and number keys without any issues. Please verify the focus once the

Hi Richard and All, Thanks Richard for doing this, as I prefer to navigate by headings. Another method for accomplishing this in Jaws is to turn Quick Keys on with Insert-Z. Then you can navigate

Hi, It doesn't sound like a JAWS problem. Have you tried it with NVDA? All the best Steve

Hi Addison, There is certainly no JAWS 19. All the best Steve

Ironically, none of these messages are about JAWS, so are we really getting irrelevant now? All the best Steve

Hi all, Anyone noticed with the above setup, that in an opened message, pressing the alt and number keys, no longer reads the To:, From:, Date fields etc, instead just saying Unavailable? All