Not sure if the function keys acting as media keys is the problem since the original poster said Shift + F10 works to bring up the context menu. If the function keys didn't work, then it should be

Hi, This is a jaws issue and has been for quite a while. Hit alt, shift, windows, capslock all at once and that should clear things up for quite a while.

Try a new keyboard

The problem is that the laptop has function keys set to be media keys by default. So, you need to press the FN key with the JAWS key and F4. I do this on my personal laptop.

Yes, I thought I was accidentally hitting caps lock somehow, but maybe that's not the case. I'm also seeing where JAWS says that I have control and/or alt held down. I just had this happen and

Creating a signature in Outlook 2010/2013/2016 1. Alt+f=file menu. 2. T=options. 3. Down-Arrow once to mail, or press m=mail. 4. Tab several times until you get to the word signature, or, pres

Are you not running Jaws from the system tray? If doing an insert/jaws key plus J doesn't put you in to the Jaws options, that is telling you that all you need to do is put Jaws in to the system

Would this be the same process to create a new signature?

hello; if your friend has a HP computer, I believe you'll need to have sighted help to turn off the Funtion keys. you do this in the BIOS Setup Utility to find out whether this is the actual reason

I don't know the exact model number, but he told me that he purchased an HP laptop. -- Regards, Surendra Kumar Gupta Accessibility Testing Trainee, QA InfoTech, http://www.qainfotech.com – An

Hi Rick and David, Thanks for your respective responses. I'd certainly investigate on this strange issue as per your suggestions and revert back on here if more information is needed. --

Hello; I forgot to mention, if you tell us which model of computer your talking about, obviously it's a laptop, there is a function key keystroke to turn on and off certain behaviors. example,

Hello; although you didn't say what model of computer your friend is using, it sounds like you need to change the behavior of the function keys. using a dell computer, you can, 1, go to desktop, 2,

well, if your using outlook 2016, and you follow the steps, when you do a shift+tab, jaws perhaps will not say edit box, but, if you use your arrow keys, you should see the text, now you can edit the

Hi, I am using latest 2019 JAWS and Windows 10. Working for me... surely must be a setting. Has all been accomplished with obtaining authorization? I am not sure if this works with laptop setting Vs

Yes, I have already tested this one and it works as expected. I just wanted Insert+F4 command to somehow work, but no success so far. -- Regards, Surendra Kumar Gupta Accessibility Testing

Hi Surendra, When you alt tab to the JAWS screen/application, try alt F4 and see if you get the shut down command.

Hi all, I hope this Email finds you all in good spirit. My friend has recently purchased a laptop equipped with Windows10. Since he is not that tech savvy, he wanted me to install his prefered apps

For me using Office 365 I go to File > Options > Mail category and then I tab to the button "Signatures..." and activate it. It puts me immediately on the OK button, if you tab forward you go to

Your instructions work well for me until I get to the shift/tab. I don't find an edit box.