Vispero is not closed due to COVID-19. Everyone is working as usual. If you need technical, customer, or sales support call vispero as usual. Vispero has not ever closed due to the virus. They are

Hi, Patrick. Even if JAWS starts before Windows starts, eventually you should get to the desktop, as JAWS is made to start before many programs, and after they load, JAWS still provides voicing,

Hi all I have a question here on how to use the time shifts tool in Audacity. I tried the keyboard shortcut F5 key command and that keyboard shortcut proved to be invallad . Hope to hear from you on

Hi, Yes, latest version of windows 10 home edition with all necessary and optional updates installed. Checked yesterday, and there is no further updates needed. Downloaded the latest version of jaws

I did exactly as you suggested yesterday, and i still had the same problem. Unfortunately, the message i tried to post last night was not approved, i think because it was too long. However, i covered

Is windows fully patched. Are you installing the latest version of jaws. I think It is the March release I believe. Thanks,abraham

I have never heard or in my entire history with Jaws which goes back 30 years to the Jaws for DOS days, experienced how two separate versions of Jaws can load at the same time and, as was pointed out,

I did this, but no results. I disabled both start at logon screen and start for this user always in jaws 2018. I then set them for jaws 2020. Only one should load. However, i did notice one peculiar

Unfortunately, I was only given a 90 day key, as I have a full licence for jaws 2018. I wanted to try out 2020 before upgrading. Now that it is authorized, the problems began. The reason I think it

The problem may be as I had. Both versions, 18 and 20 are fighting to load at same time. Go into whatever version you do not want to load and correct this and be sure the version you want to load is

Have you attempted a reauthorization of this version causing the problems?

Tried that no one will ring back or even email me about this. Pat Sent from my gmail account.

Why don’t you give Vispero tech support a call and ask them to take a look. Regards,

Hi, As I said, once it loads up there is no window of any kind. No system tray, taskbar etc. insert+j brings you nowhere. Insert+f11 shows the taskbar but no jaws2020. The only way to get it to

Hi, Where is this running, on your system tray or maybe your task bar? If you do the alt +shift keys, do you find jaws running? If not, try insert +F11 to see if on your system tray. Then if you

I think it might be the new “grace period authorization” thing in jaws2020. I think it is starting up too quickly for windows 10. At the moment, it is authorized for 90 days using ilm. Would it

I would check jaws 2018 Settings and confirm it is not configured to start up automatically or a login. Thanks,abraham

Hi, I wasn't aware of this feature, but you could be right. Now that i think of it, it started right after i installed the temporary authorization (90 days) that i was given to try it out. That could

might that be the JAWS feature touted as new in either 2019 or 2020, saying that JAWS will speak before checking your authorization, so you don't have to wait so long to hear that it is running.

Hi Mike, I have tried all this, I tried to post a full message about everything last night, but it was not approved. I think it was too big. Regardless of what I do with jaws2020 (login screen