Hi Amir, That means someone has scanned the message in, instead of keying it in. In other words, they took a picture of it with a camera. The only way you might be able to read it is to use OCR.

Hi Amir, James Malone here. Try Alt space, O for OCR, then press the letter d so Jaws can Scan the document. Hope this helps.

Did you also press OCR, then the letter D for document?

If doing OCR still says its empty, then maybe it is empty? Perhaps just a picture that has no text? Can you get someone to look at it? Or try using Picture Smart instead of Convenient

Hi guys my name is amir shah. I am using jaws 2020 on my machine. When I receive a attachment, When I open the attachment jaws will alert me with a message that “say” alert open empty document .

Hi Ann, Hit Ctrl + R to reload the page once and do clear the browsing data which is located under Privacy and security in Settings. Pramit

Try shift control delete to delete the cashe and cookies. See if that works. Justin

Hi, Ann. Maybe it has something to do with the browser's cache. Try refreshing the page with CONTROL plus F5. This should bypass anything in the cache, and give you the original page, from which

Working with a student on allrecipes.com. Monday when we opened the site on her computer there was a searchbox and JAWS read “find a recipe”. Wednesday, when we opened the site, there was no

Hi, Are there any accessible javascrip linting tool out there that is accessible. Thx,

One good feature of EdSharp is that if you prefer using C like blocking code instead of Python indentation, EdSharp has a way of then converting that into indentation. Microsoft has been working hard

Bill, I have a few suggestions to explore. First of all, I’ll caveat this with a disclaimer that I don’t like the way the rules wizard works now and had to use a combo of the JAWS and PC cursors

Thanks. Bill Spiry, Attorney at Law Spiry Law LLC 142 W. 8th Ave. Eugene, Oregon 97401 (541) 600-3301 Bill@... COVID 19 NOTICE: Thank you for your message. In accordance with

Just remember to also switch to the Jaws cursor, if you hear “Jaws cursor” chances are you may not benefit from it, but if Jaws announces “scan cursor” then it’s worth exploring the screen

HI Bill, Try this: Create new rule Advance options Check the box for specific words in to/cc/bcc/subject depending on which you wish Enter the specific words Save That should work. Best of

Hi list. I use Windows 10, MS office 360 with the issue specifically relating to Outlook I use multiple email accounts in outlook and set up a rule in certain of my email accounts to copy

James, thank you for this. Lots of helpful information. James B

Sieghard: Thanks for the reply. I do not intend to go back to Jaws 2018, for many of the reasons you suggest. As I tried to say earlier, my approach to the Support Assist issue will be to

thanks a tun rich. -- Dennis Cornelison

These were updated in February, 2020. https://www.dlee.org/goldwave/ Richard "There's a nap for that." - an anonymous cat in a window in Portland, Oregon.