Is windows fully patched. Are you installing the latest version of jaws. I think It is the March release I believe. Thanks,abraham

I have never heard or in my entire history with Jaws which goes back 30 years to the Jaws for DOS days, experienced how two separate versions of Jaws can load at the same time and, as was pointed out,

I did this, but no results. I disabled both start at logon screen and start for this user always in jaws 2018. I then set them for jaws 2020. Only one should load. However, i did notice one peculiar

Unfortunately, I was only given a 90 day key, as I have a full licence for jaws 2018. I wanted to try out 2020 before upgrading. Now that it is authorized, the problems began. The reason I think it

The problem may be as I had. Both versions, 18 and 20 are fighting to load at same time. Go into whatever version you do not want to load and correct this and be sure the version you want to load is

Have you attempted a reauthorization of this version causing the problems?

Tried that no one will ring back or even email me about this. Pat Sent from my gmail account.

Why don’t you give Vispero tech support a call and ask them to take a look. Regards,

Hi, As I said, once it loads up there is no window of any kind. No system tray, taskbar etc. insert+j brings you nowhere. Insert+f11 shows the taskbar but no jaws2020. The only way to get it to

Hi, Where is this running, on your system tray or maybe your task bar? If you do the alt +shift keys, do you find jaws running? If not, try insert +F11 to see if on your system tray. Then if you

I think it might be the new “grace period authorization” thing in jaws2020. I think it is starting up too quickly for windows 10. At the moment, it is authorized for 90 days using ilm. Would it

I would check jaws 2018 Settings and confirm it is not configured to start up automatically or a login. Thanks,abraham

Hi, I wasn't aware of this feature, but you could be right. Now that i think of it, it started right after i installed the temporary authorization (90 days) that i was given to try it out. That could

might that be the JAWS feature touted as new in either 2019 or 2020, saying that JAWS will speak before checking your authorization, so you don't have to wait so long to hear that it is running.

Hi Mike, I have tried all this, I tried to post a full message about everything last night, but it was not approved. I think it was too big. Regardless of what I do with jaws2020 (login screen

Hi Michelle, Its just a standard windows 10 home edition laptop. Windows boots up, and then at the sign-screen, jaws starts. I have it set to always start for this user and to start at the log

While that works well mostly, there's a big annoyance that crops up (for me) every other once-in-a-while that has to do with shell scripts for configuring packages and programs that display their

It sounds like J2020 is set to start on the log-in screen. If you're saying that there's no Jaws window when you, Alt + tab, you probably have J2020 running from the system tray. To find the

hi Pat Michelle Here, Not knowing your system are you logging on to profiles on the computer? or can you log on to desktop direct? I had to get Jaws 2020 to make sure it booted up at startup.

Hi, I am new to this group, so i hope i am doing this right. I have jaws2018 and 2020. 2018 works fine, but when 2020 starts, there is no jaws window. It seems to be starting before windows 10