Thanks, Debby, but no to both. The alt keys does work with tab to move focus to another window. Also, I just tried closing the menu with the other alt key. Still no luck. Here's the current status.

I should have thought of that, but no, it doesn’t solve it. I just tried.

Hi Adrian, I am taking a wild guess, but have you tried Control + W to close it? Also, I am wondering if it is appearing because for some reason when you press alt + tab, the tab key isn't working.

Does hitting f6 or shift-f6 help? Adrian Spratt wrote: -- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici wb2una

In my Jaws, its under options, basic -- right there. Abraham Sweiss wrote: -- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici

Hi, Bonnie. In JAWS 2021, 1. Press JAWS key plus J to open JAWS menu, 2. Press ENTER on Options. 3. Press ENTER on Basics. 4. TAB seven times to get to Keyboard Layout. 5. Down Arrow once to get

You will need to review the jaws settings to change the keyboard layout. I suspect there is a layered key stroke combination to switch between the different keyboard layout If you select the jaws Key

Hi. This problem started in Edge just the other day. For reasons I haven't yet figured out, an Edge webpage will be taken over by the Edge menu. No matter what I do, I can't close it. I've tried the

A couple days ago, I noticed that any message I replied to or forwarded moved way down in my inbox. I replied to a message on Wednesday morning and wanted to recheck the original message. Granted, I

I’ve always had excellent results from calling Microsoft Accessibility. I’m glad they fixed it for you. Richard, in the U.S. "You know," said Arthur, "it's at times like this, when

Thanks. If this happens again, I will use your advice. Much appreciated. Shirley Tracy

It’s not JAWS. Thank you for responding, but I ended up calling Microsoft and it was an error with Word 2016. James repaired and updated. We’re good to go now. Thank you. Shirley Tracy

Shirley and all, A week or two ago, my sighted wife happened to be alongside me when I restarted my computer. It was taking a long time. She saw a message saying that Office 2016 was being updated.

When that happened to me, it cured itself after a couple of hours.

Since it doesn't mention jaws, I would start with the obvious, something has gone wrong with your ms-word. I'd suggest finding it in add/remove programs which you can search for by hitting

Hi again everyone, Fusion is a combination of jaws and Zoom text. I have a laptop that does not have a numb pad. When I worked with IT, he gave me a few keystrokes and suddenly I was at the place to

Hi List, This morning I opened a Word document and got the message “Office Update”, the same as I got one time last year (a couple weeks ago). The last time it happened, I rebooted and it went

List Rules When: Friday, 1 January 2021 12:00am to 1:00am (GMT-05:00) America/New York Description: The following is the current version of the JFW Mailing List policies. These are sent out

Hi again, Mike. Abraham Sweiss told me that JAWS is installed with Fusion. I went and looked at the documentation, and found out that Fusion is a combination of JAWS and ZoomText. Bill

Jaws is installed with fusion I believe to switch the keyboard layout the configuration in jaws needs to be updated. Thanks,abraham