Hi All, Running MS EDGE with the most current version of Windows 10 Pro and latest Jaws. When I open Edge and then want to close it I have to press, Alt + F4, several times to close Edge

Hi, Just got off the phone with the Microsoft Disabilities answer desk. They are working and ready to take your call. Pastor Gilbert

Hello, You could create an announce only list on one of the mailing list providers groups.io, google groups etcetera and have people subscribe to it. There are also means of making the list a private

Good evening Sharon, To my knowledge MailChimp is not accessible. However, I’ve created a test mailing list on one of my domains and everything is settable from the CPanel. If that is something

Hi, I suggest you call using be my eyes. I called them today and below is Their response information. Be My Eyes support for Microsoft is up and running 24/7. Give us a ring if you need help with

Hi, I have been doing a bulk email distribution using a distribution list in my contacts but it has had issues and people need to contact me to get added or removed. I would like to use a provider

For me it occurred further in the process. After I told it I needed office related tech support it came through with a recording that they are currently not taking phone calls. I was also thinking it

Right now you may have troubles getting through to Microsoft’s disability answer desk. The last couple of days I’ve called them about an issue and once you get through their automated system and

- Agreed. Making someone navigate a menu, any menu, when the terminus is, "We're not accepting calls, and won't be for the foreseeable future," is ridiculous, and bad customer service and public

Hi Unfortunately eLearning developers and accessibility don't always go hand in hand at the moment. I assume the online courses are Scorm compliant as most HR learning systems would require this for

The greeting is standard, but when you reach the point of waiting for assistance, they inform you that their system is no longer able to accept calls for the foreseeable future. I think it may be

You can get there even faster by typing “enhanced” in the search field. Richard "He that cannot forgive others breaks the bridge over which he must pass himself,” and we forget that

JAWS Tip: Is JAWS Not Speaking As You Move Your Cursor? Try Toggling Enhanced Edit Support In almost all applications moving the cursor or caret using your arrow keys causes JAWS (or

Last Friday night and for several days I could reach no one. I was on there for hours at a time. I have not tried lately. Up until then they would answer in a very short time, and I never ever had

Where is this "not taking phone calls" message coming up? When I dialed 800-936-5900 just now I get the standard greeting. Since I have nothing I need to take up with Microsoft related to

Not the phone number. Yesterday and this morning when I called I kept getting the message they were not taking phone calls.

Line is working today, Thursday, as usual. Dan

Hi Cynthia, I just had to complete a course for my job that sounds somewhat similar to what you and Robin describe. I did use AIRA to assist in finding the button to navigate to the next screen.

Ha, good question, and I’m not convinced I can answer it well because I have never created one. So, Robin can probably explain better. Essentially, it seems to be a series of power point slides

Hi all. Just an FYI, the Tandem service is also down at the moment.