Hi, Randy. Is your Virtual Cursor turned on with JAWS key plus Z? Bill White billwhite92701@...

 Make sure the virtual cursor is turned on, Insert + Z, is the toggle keystroke. Take care. Mike. Sent from my iBarstool. Go dodgers!

Thanks, Bill. I want to stay in edit mode in Microsoft Word, so will keep things as is. Tom Behler

Hi, Tom. You wrote: When I try turning the virtual cursor on and off in Microsoft Word via insert Z, I get quick keys on or off. This is normal behavior in Microsoft Word, so you can navigate

Bill: I did this for both Google Chrome and Firefox. In other words, use virtual cursor is now checked in both browsers. Thanks! Tom Behler

Bill: In Outlook, when I hit insert Z for virtual cursor, I get a message that says “unavailable”. Do you or any others know what this means? When I try turning the virtual cursor on

No, not in Microsoft Edge either. Dan

I just tried this and couldn't find it either...

the problem is most of the time this does not work. i can set it to stay on or off for all applications and when i go to another web page it will still go back to the previous setting i had before i

Yea, that was the first thing we tried. Thanks for the suggestion though. Sharon

Hi again, Tom. Another thing to try is this. 1. Start either Google Chrome or Firefox. 2. Press INSERT plus six on the numbers row to bring up Settings Center. 3. In the search box type the word

I can agree with this. I too have a huge time getting around out on face book via both JAWS and or NVDA. Even though my brother who’s also a jaws user, has a better time out on face book than I

Hi, Tom. No. Virtual Cursor should be turned on in these programs anyway. Even if it weren't, you'd need to perform the same keystroke in these other programs to change anything with them. Bill

Sharon, perhaps you could find a government program that would purchase a updated laptop for you?

Bill: Yes, that solved my problem. Will that have any impacts for my other commonly-used apps such as Outlook, Microsoft Word, Excel, etc.? Thanks again! Tom Behler

Hi Ray & Sharon, I wonder if this could possibly be a soundcard issue. Try the following and see if this settings change helps or not. 1. Press, Insert + 6, on the the number row to open the

Yes. Instead of pressing INSERT plus Z in the browser while the cursor is off, try pressing the same keystroke twice quickly. It should say Virtual cursor will be turned on for all applications.

Hello, everyone. Ever since I went into Jaws settings, and set Jaws to “Full content using on screen highlight” in both Firefox and Google Chrome, I now need to manually turn on my virtual

I was having no problems with JAWS at all on my new laptop with 16 GB of RAM until I started using Outlook. Now every once in a while when arrowing through the list of emails in the inbox, JAWS will

Yea, with my current processor, it’s happening a lot even after I went from 6 to 16 gb memory. Too bad I can’t afford a more speedy laptop. I find things are better with Jaws 2018. Sharon