Laura, Were I you, I would call the folks at Microsoft Windows & Office Accessibility Support on (800) 936-5900 and have them take a look. ALT+A does not work for me, SHIFT+TAB

Hi again, If you are using Jaws 18, instead of 2018, that could be the problem. I just tested with Jaws 2018, outlook 2016, Windows 10 and insert+a works as always. If you are using Jaws 2018,

Pressing insert plus a is how I usually get to the attachments. That is not working now which is why I asked if there was another way to get to attachments. Pressing shift tab is not working

Hi Laura, Sorry that didn’t work, try Andy’s methoid, it worked for me, hope it works for you too!!!

I’m using Outlook 2016, Jaws 18 and Windows 10. The problem is not being able to get to the attachment. Laura

In Outlook, while in the message, pressing insert+a puts the focus on the attachments, then alt+down arrow lets you decide if you want to open, save, etc. Or as Andrew pointed out, you can use the

Are you working with outlook? I haven’t followed this but, I am using Jaws 20 along with Windows 10 and Outlook 19.. If that is what you are, hit enter to read the message, and press alt f for

Hi Madison, Thank you for responding. I tried your suggestion without success. Laura

I opened the message. I then pressed shift tab but had to do that several times until I heard anything about attachments …… Jaws said “attachments button, to activate press the space bar”. I

Press insert (on the six-pack of keys, the one on the upper left of the top three keys) and a.

Hi Laura, Once you’re in the message that has the attachment (s), just shift + tab and that will take you to the attachment. Hope this helps! Madison

When you open the message. Shift tab once to the list of attachments. When you highlight the one you want, copy it with control C, then go to where you want it pasted and hit control V. Hope this

Hello, Is there another way other than pressing alt plus a to get to an email attachment? I’m using Jaws 18 and Outlook 2016. Laura

Another hack I do is to select all the text in Word and do a control x to cut it. Then, from the context menu, select Paste with text only.

Now that NVDA is reinstalled, I find that I can't use first letter navigation in Favorites manager. It's much faster to use the search feature to limit what shows up in the right side pane. It's

Klaus, My recommendation for screen reader users is that they use the bookmarks manager (called favorites manager in Edge only, all other Chromium-based browsers use the term bookmarks),

Thanks Brian, I was refering to the Edge favorites folder. Previously with theIE folder on the desktop it was much easier to acces a saved link. Therefor for now I still

I’ve found schedule view to be the most accessible. Everything else is accessible enough. There’s a create event button or whatever it’s called as well. Cristóbal

This has not changed, to my knowledge, over a very great many versions of Outlook. I think it's been this way since Office 2007. ALT+V, AB,D [View Tab/Ribbon, Arrange By option, Date

Good afternoon listers; first, using jaws 2020 and windows 10 1909 and windows 10 mail. When I arrow down my message list, jaws says the date instead of unread. I do not use e