Hi Mike, He should be able to arrow up and down with Outlook. The first thing I would do is an Online Outlook repair. I would go to the search box in Windows and type add/remove and press Enter.

Hi All, A friend is having the problem below and asks the following. He's running Windows 10, J2020 latest and Outlook 2016. I have a JAWS + Outlook question for you. Do you have any

The only way I know to get list view in Desktop is via File Explorer. Windows E then D for Desktop and enter and then I will indeed have the Desktop in list view. However as others have said simply

QuickBooks Online is very accessible both on the PC and iOS, maybe even more so on iOS. I have played around with it about a year ago and it was pretty good then, but they are very commited to

 Fred, If you go to your desktop with the Windows key + m or D, keystroke there's not a list view option. If you look at your View settings from the context menu you'll see what settings are

How did you get to the desktop? If you're viewing it in File Explorer you will likely be in list view. If you get to it via WinKey+D, you shouldn't be. -- Brian - Windows 10 Pro, 64-Bit, Version

I would appreciate it very much if someone would tell me how to get out of list view when I am on the desktop. I do not know how I got there or how to get out of list view. Thanks much, FRED C.

hi cynthia this is paul faucheux from louisiana. i think i can help u out. in answer to your first question as to why the function keys seem not to do anything the reason might be that you have to

Hi Cynthia, Below are a couple of notes on how to make your function keys work the way you're used to using them. From: valiant8086 Hi. For a Lenovo Try holding down the, FN key, then you press

Hey, jasmine. Just a suggestion: to make sure your messages don’t get unduly deleted by list members, try making your subject lines more specific, e.g., “how accessible are the apps from the

I can help on your function key issue, perhaps. The machine likely came from the factory with the function keys set to media key mode. Just to the left of the windows key may be an fn key,

I think your function keys are set to the wrong mode, not as function keys, but for volume, etc. How to change modes is a laptop specific procedure which I can't tell you. I hope this

We have Outlook, and the laptop is new from the university where I am a faculty member. So, I think it is all Office 365 based, they just aren’t making us work all on line in office yet.

Sometimes the age-old classic advice of turning the thing off and then back on again often fixes problems. What email program do you use? David Goldfield,Blindness Assistive

And, after another reboot, it seems to be reading my emails again.

The issue you're having where pressing f2 and f3 changes the volume may be the way the computer has been configured. Temporarily, if you press the FN key along with the function key you

Actually, it is a laptop, and JAWS is set to laptop layout.

What is your old computer a desktop? Reason I ask because it sounds like you’re using the key combinations for a desktop not a laptop. Thanks,abraham

I’m not one to recommend this normally, but it sounds like you need to do a JAWS repair. Assuming you’ve downloaded the file for the version and release you’re running, click on that file and

Hi All, I will start by begging your patience as I try to sort out a new Dell laptop and an upgrade from JAWS 17 to JAWS 2020. I will start with a couple of things so far, and I am sure there will