Any reason you cannot upgrade to Windows 10? I thought Windows 7 was no longer supported? I'd start there, if possible.

Hi, Deb. I have experienced the issue where JAWS reads out information which was on several screens in the past. I have not, however experienced the problem where Chrome is throwing me out of

Sounds like symptoms of a virus or malware. Have you done a thorough scan of your computer recently? Glenn

Ron, Have you set Jaws2021 to start-up through the task manager / start-up? Stay safe and take care. Mike.

I have a laptop with windows 7, jaws 2021, and have downloaded google chrome and Microsoft edge. I selected chrome as my browser because I can’t seem to get edge to work just right for some

Hello, everyone. Recently, I have been doing some online teaching via Zoom, and have noticed a very strange issue with my microphone volume. For these meetings, I use a headset with an

, your advice didn't work. I also made sure I clicked the ok button as well. Many thanks for the help. I checked out your web site, could you write to me off list? I have a project that you might be

Hi all! I’ve got a column of numbers in excel I’ve sorted them and some of the numbers appear in numerous rows. What I want to do is have the focus jump down to the next different number in

I have, Start Jaws on the logon screen. Start Jaws after logon for all users, Start JAWS after logon for this user: Combo box Always Try the always setting and see if that helps. Richard "The

Hello to my fellow jaws subscribers. I thought I had made sure that jaws 21 fires up at the log in screen. I've doubled checked and here's what I have checked: Start jaws at the log on screen,

Got it sorted. Found the Restore From Backup settings, but it didn't work. I reinstalled Jaws and didn't merge any settings. That worked. :) John

Thanks! Just checked and the problem still exists. I think I will call FS about it. Tom

 Hi Don, My best guess is that somehow the Classic scheme has been modified to play a sound instead of speak. If it had been modified it would read as Classic modified unless something weird

Tom, My IT guy installed JAWS 2021 on my work laptop this morning. After getting it set up, I noticed the same behavior you described. I had 4 programs running and only 2 would come up in the alt

The first time you use Research It with Insert+spacebar then r, it will say that a feature needs to be installed. Hit yes to install. Once tha tis done, when you press Insert+spacebar, then r, you

That was very helpful, thanks: - pressing Insert+Space and Z fixed it, so Braille in Outlook works in the original settings mode. So I assume I need to reset JFW 2021 back to factory settings so I can

Thanks Richard. Until you and Ann responded, I didn’t know that. Sometimes I tune out information when I don’t have the need to use it—then suddenly I do need it. ☹ I may have accidentally

Thanks Ann. Easy trick. I got it straight again. Shirley Tracy

With default settings the sound goes away my sound skeem is classic.

 Don, Try running Jaws with the default settings and see if the links still play sounds on each link. Steps below. Also chec which scheme that's running with each browser. To check what sound