- Then, Diane, we definitely come from very, very different worlds. I can come up with at least 20 questions, off the top of my head, that exceed this one in offensiveness. There can be people who

- That's an excellent approach, and drives the point home in a perfect demonstration. -- Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042 One does not discover new lands without

Brian, There are many reasons why this is the most imaginable offensive question. It is asked by almost every help desk to which I have spoken. Sometimes, it is said as: "is there someone there that

Whenever I get a comment like "Click on the yellow x at the top of the screen," I say..."Do me a favor turn your screen off. Is it off. What do you see exactly? OK now you see what I

The phone number is 800-936-5900. You can also contact them through Be My Eyes if you use that service. Hope this helps. Sherri

- Indeed. At the same time, one does have to consider that everyone is a neophyte at whatever they may be doing at one time or another. And, when it comes to tech support in particular you can get

Brian, as you know, probably I was just making the point that some should not be working there because they are not good listeners. When working on the phones, one of the skills one needs is to

- Uh, you're demonstrating just the opposite. Anyone who would think that a question regarding the presence of absence of a sighted assistant is a reflection on thier own intelligence, well . . .

And, I’ve even gotten asked how I do that. Love in Christ Marty If we view this present life as our primary goal, we will agree with William Shakespeare who said: “Life is a tale told by an

Hi, It is insulting to your intelligence, because you’re blind not stupid. You cannot see; therefore, anything above chewing is impossible for you to do.

Bot it. Thanks, Bill. Stan

- By the way, that would be an entirely appropriate response. If you're on the help desk for individuals who are blind or visually impaired, the use of phrases that include, "see" in the sense of

The blind men and the elephant analogy etc.… There are times where I may have dropped or misplaced something and instead of deploying my super blindy locator skills, I just call out for my sighted

- I want someone to explain why this question is offensive. When you're at a help desk, any help desk, the goal is generally to get a fix as quickly as possible. There are times where having a

Madison, I'm always receiving two copies of your messages. What I just figured out is that the address for JFW@groups.io and main@jfw.groups.io are the same group. I tried unsubscribing from the

Hi all, I was able to install the language pack for Canadian English, but my dictionary language sometimes still shows up as US English even though I've changed it to Canadian English so many times

Hi all, I was able to install the language pack for Canadian English, but my dictionary language sometimes still shows up as US English even though I've changed it to Canadian English so many times

I just discovered a setting in Microsoft Edge, under the Default Browser category. It is a setting that allows websites to load in "Internet Explorer Mode". Has anyone tried Microsoft Edge with PayPal

Yes, alt+enter gets you to the same options as alt+P, followed by o, then p. Alt+p by itself just puts you on the ribbon for options, you have to hit o then p to get to the same place that alt+enter

I use alt+inter. Alt+ p doesn’t do anything for me in Outlook365