Date   

Re: Are there any NVDA (or WindowEyes) and JAWS "dual users" or people who've used both here?

Londa Peterson
 

I'm not the most experienced with other screen readers, but I have done some testing. I don't think they're enough the same to help you. I think you'd be better off with a forty minute demo of JAWS. You could also get a 90 day license for JAWS. That might give you enough time to do what you need to.

 

From: Brian Vogel [mailto:britechguy@...]
Sent: Wednesday, December 30, 2015 3:45 PM
To: jfw@groups.io
Subject: Re: Are there any NVDA (or WindowEyes) and JAWS "dual users" or people who've used both here?

 

Thanks to all who have taken the time to respond.

The main thing I'm trying to do for myself is to get a bit better grip on "what's what" as far as web browsing goes.  I frequently use INS+F6, list headings, and INS+F7, list links, with my clients as well as the Navigation Quick Keys.  I have never had a good grasp (or I don't think I do, anyway) regarding Forms Mode, Table Navigation, or PlaceMarkers (though the concept for the last one is very clear to me).  When you can see it's not nearly so necessary to know the actual structures within HTML that JAWS and other screen readers rely upon to make your navigation of these pages as quick and painless as possible, and I sometimes think that I'm going "around Jake's barn" with regard to web browsers and JAWS because don't have a clear grasp of the above nor Frames or Elements.

The whole JAWS Cursor versus PC Cursor is utterly maddening to me because JAWS focus can switch without a corresponding visual move of the information displayed such that it can, for instance, be on a radio button that's not visible on the screen to me, which can make, no pun intended, getting on the same page as my client more than a bit of a challenge.  I also wish I had more practice with using the mouse functions without actually using the mouse (although I admit I encourage my clients to use the physical left and right click buttons on the mouse pad on a laptop because they can be easily distinguished via tactile means - I just create a permanent mask over the mousing area itself so that it does not interfere with pointer movement or accidental click activation).

If either NVDA or WindowEyes is substantially the same in its handling of these things at least I could get some sense of what might happen in a session as far as possible or probable trouble spots beforehand.   Heaven knows I've got enough experience to be able to think on my feet and consult the keystrokes document at relatively high speed, but sometimes a bit of actual practice would probably help me.

One of the really tricky things, but one I'm used to, is that there is virtually no sense in even thinking about something as structured as a lesson plan with the clients I work with.  Most of the time by the time I'm called in they have a long list of "things I need to be able to do, some tomorrow and many yesterday" that I just walk through with them based on their prioritization of same.  This is nothing like teaching a formal class and there are always the bugs one finds in JAWS (with some frequency) and/or technical support issues that unmask themselves as part of the whole process.

I really love this work and always want to find ways that I can improve my service delivery.

Brian, who still has to "shut JAWS up" when short bursts of really intensive work show up that I really need to do that are unrelated to the client's JAWS goals - I doubt I'll ever get entirely comfortable with the endless narration!


Re: Amazon's at it again!

James Bentley
 

I wonder why Amazon doesn’t use one or more secret questions to verify their customers.  My bank and credit card companies use secret questions and so far have never presented me with a capsha.
 
However, I took the advice of another list member and was able to close my browser and go back in and click on the accesibility link and get signed in to my Amazon account.
 
Thanks for all of the different post offering help.
 
James Bentley
 
 
Sent: Wednesday, December 30, 2015 4:50 PM
Subject: Re: Amazon's at it again!
 
I wonder if it is some kind of antifraud system that only some people end up triggering? I've found forums online where people have claimed that online shops randomly deny their order for no apparent good reason that are false triggerings of such technology. If I ever do get this on Amazon, does it mean I have to call them up every time I have to place an order?

----- Original Message -----
Sent: Wednesday, December 30, 2015 4:14 PM
Subject: Re: Amazon's at it again!
 
I’m also having that same issue.  There is a link to click on if you are sight impaired.  I tried it.  Absolutely no luck with that link for me with J16 and Win7.
 
This makes me livid with Amazon.  Now I have to take my $323.00, order some where else and probably pay more.
 
 
Why doesn’t this make some one like the NFB or ACB or Congress or who ever do some thing about this BS.  Why can’t Amazon just stop tinkering with their stupid web site.  If some thing is working, why fix it.
 
James Bentley
 
Sent: Wednesday, December 30, 2015 2:57 PM
Subject: Re: Amazon's at it again!
 
I'm having that same issue.

On 12/30/2015 2:50 PM, Sandra Streeter wrote:
Hi, everyone!
 
The same issue I wrote about previously with Amazon is recurring: a captia required when signing in, making the site entirely impossible to use. Does anyone have a phone # for Amazon so I can try to resolve this—AGAIN? Thanks!
 
 
 
Sandra
“To love another person is to see the face of God.”
(Les Miserables--the musical)
This email has been sent from a virus-free computer protected by Avast.
www.avast.com

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Just upgraded to JAWS 17 and have problem ... and planning to move to Windows 10 ...

HAMILTON
 

Listers:

Yes, I finally bit the bullet! I uninstalled JAWS versions older than V:
16, leaving the common elements, and dove right into the upgrading task.
The actual upgrade did not take as long as I was expecting - not upset about
that at all!

After installing/upgrading to JAWS V: 17, I went into the JAWS utility menu
to do all the stuff that the Merge Utility would have done for me. Now, I
did not do too badly; but, there seems to be something missing - not sure
what/how much yet.

To start with, I am able to get into the Settings Centre (Canadian ... eh?),
and open Speech Verbosity. Then I can set my Verbosity Level -
intermediate. However, when I open Configure Verbosity Levels to set my
intermediate settings, I get kicked out of the menu entirely. I end up on
the JAWS screen where I could press the alt key to get back into the JAWS
menu. Not being one to give up right away, I tried this about 2 more times,
with exactly the same result. In fact, I get this result when I press enter
on "Customize Punctuation" and "Manage Key Labels ...". Again, I get kicked
out of the menu entirely. Some of the "settings" that I have been seeking
are likely somewhere in one/both of these menu items, and I surely would
like to have these items open appropriately so that I can complete the
settings process.

Another item, about which I cannot recall which I used previously, is
whether it is wise to use "Virtual Ribbons", or not; but, I seem to remember
some advice on this list serve about that a few months back. Perhaps,
someone could remind me of this.

Boy do I miss the Merge Utility!

Would someone please try to lead me out of this above wilderness? Thank
you.

By the way, it is my intention to continue on this "renewal project" by
moving to Windows 10. As per earlier JFW listers' instructions, I have
removed JAWS versions prior to V: 16, and have tried to run a "repair" on
JAWS 16. Unfortunately my syntax was incorrect. Using V: "16.0.4468",
could someone please tell me the exact line to use, to perform this repair,
in the "run command"? I am using the 64-bit version of JAWS 17 - currently
with Windows 8.1; but moving to Windows 10.

Thanks much for all your help, not only on this problem, but also on
previous issues.

Jim H


Re: place markers

Maria Campbell
 

Example:
I listen to baseball games on the accessible part of the mlb.com site.
I know that the words away and home are right above the daily schedule of games, so I highlight the word away and press the combo of control plus shift plus K to start the permanent place marker process. I choose the offered name of away, tab to anchor the word to text and tab to OK. Now whenever I open the page, I press the letter K to go to place marker, and land on the word away, skipping all that goes before, and voila, I'm on the daily game schedule.
I do similarly to many pages I visit often.

On 12/30/2015 4:17 PM, judith bron wrote:
I know I’m late to the ball but can someone explain how place markers
work and how they help you on a web page? Best, Judith

--

Sunny Day
Maria Campbell
lucky1@...

Be patient with God: Be patient with yourself: Be patient with others.


Re: Amazon's at it again!

James Bentley
 

Hi,

Well, your suggestion did not work for me with Ie but guess what. Your idea worked perfectly fine with Firefox V39. I'm in now.

Thank you,

James Bentley

-----Original Message-----
From: K Ducat
Sent: Wednesday, December 30, 2015 4:46 PM
To: jfw@groups.io
Subject: Re: Amazon's at it again!

I periodically receive the captia message, close the browser, re-open
it, click on the Amazon accessible site link, and am able to proceed
without the captia.



On 12/30/15, James Bentley <bentleyj1952@...> wrote:
Hi,

Sorry I bled all over every one. I’ll make the call to Amazon tomorrow.

Many Thanks to you and Gerald for your post.

James Bentley



From: Adrian Spratt
Sent: Wednesday, December 30, 2015 4:27 PM
To: jfw@groups.io
Subject: Re: Amazon's at it again!

Companies are always going to be working on their websites for a whole
variety of reasons. Amazon is one of the few companies that responds
immediately to screenreader users and that tends to fix the problems we
experience. For a possibly more constructive way to handle this, see
Gerald’s message a few posts ago.



From: James Bentley [mailto:bentleyj1952@...]
Sent: Wednesday, December 30, 2015 5:14 PM
To: jfw@groups.io
Subject: Re: Amazon's at it again!



I’m also having that same issue. There is a link to click on if you are
sight impaired. I tried it. Absolutely no luck with that link for me with
J16 and Win7.



This makes me livid with Amazon. Now I have to take my $323.00, order some
where else and probably pay more.





Why doesn’t this make some one like the NFB or ACB or Congress or who ever
do some thing about this BS. Why can’t Amazon just stop tinkering with
their stupid web site. If some thing is working, why fix it.



James Bentley



From: Rayette Rucker

Sent: Wednesday, December 30, 2015 2:57 PM

To: jfw@groups.io

Subject: Re: Amazon's at it again!



I'm having that same issue.

On 12/30/2015 2:50 PM, Sandra Streeter wrote:

Hi, everyone!



The same issue I wrote about previously with Amazon is recurring: a captia
required when signing in, making the site entirely impossible to use. Does
anyone have a phone # for Amazon so I can try to resolve this—AGAIN?
Thanks!







Sandra
“To love another person is to see the face of God.”
(Les Miserables--the musical)


This email has been sent from a virus-free computer protected by
Avast.
www.avast.com






-- Check out my blogwww.angellic23.wordpress.com


Re: Amazon's at it again!

Adrian Spratt
 

James, frustration with website inaccessibility is completely understandable. In this case, I think things will turn out okay.

 

From: James Bentley [mailto:bentleyj1952@...]
Sent: Wednesday, December 30, 2015 5:36 PM
To: jfw@groups.io
Subject: Re: Amazon's at it again!

 

Hi,

 

Sorry I bled all over every one.  I’ll make the call to Amazon tomorrow.

 

Many  Thanks to you and Gerald for your post.

 

James Bentley

 

 

 

Sent: Wednesday, December 30, 2015 4:27 PM

Subject: Re: Amazon's at it again!

 

Companies are always going to be working on their websites for a whole variety of reasons. Amazon is one of the few companies that responds immediately to screenreader users and that tends to fix the problems we experience. For a possibly more constructive way to handle this, see Gerald’s message a few posts ago.

 

From: James Bentley [mailto:bentleyj1952@...]
Sent: Wednesday, December 30, 2015 5:14 PM
To: jfw@groups.io
Subject: Re: Amazon's at it again!

 

I’m also having that same issue.  There is a link to click on if you are sight impaired.  I tried it.  Absolutely no luck with that link for me with J16 and Win7.

 

This makes me livid with Amazon.  Now I have to take my $323.00, order some where else and probably pay more.

 

 

Why doesn’t this make some one like the NFB or ACB or Congress or who ever do some thing about this BS.  Why can’t Amazon just stop tinkering with their stupid web site.  If some thing is working, why fix it.

 

James Bentley

 

Sent: Wednesday, December 30, 2015 2:57 PM

Subject: Re: Amazon's at it again!

 

I'm having that same issue.

On 12/30/2015 2:50 PM, Sandra Streeter wrote:

Hi, everyone!

 

The same issue I wrote about previously with Amazon is recurring: a captia required when signing in, making the site entirely impossible to use. Does anyone have a phone # for Amazon so I can try to resolve this—AGAIN? Thanks!

 

 

 

Sandra
“To love another person is to see the face of God.”
(Les Miserables--the musical)

This email has been sent from a virus-free computer protected by Avast.
www.avast.com

 

-- 
Check out my blog
www.angellic23.wordpress.com


Re: Amazon's at it again!

Brent Harding
 


I wonder if it is some kind of antifraud system that only some people end up triggering? I've found forums online where people have claimed that online shops randomly deny their order for no apparent good reason that are false triggerings of such technology. If I ever do get this on Amazon, does it mean I have to call them up every time I have to place an order?

----- Original Message -----
Sent: Wednesday, December 30, 2015 4:14 PM
Subject: Re: Amazon's at it again!

I’m also having that same issue.  There is a link to click on if you are sight impaired.  I tried it.  Absolutely no luck with that link for me with J16 and Win7.
 
This makes me livid with Amazon.  Now I have to take my $323.00, order some where else and probably pay more.
 
 
Why doesn’t this make some one like the NFB or ACB or Congress or who ever do some thing about this BS.  Why can’t Amazon just stop tinkering with their stupid web site.  If some thing is working, why fix it.
 
James Bentley
 
Sent: Wednesday, December 30, 2015 2:57 PM
Subject: Re: Amazon's at it again!
 
I'm having that same issue.

On 12/30/2015 2:50 PM, Sandra Streeter wrote:
Hi, everyone!
 
The same issue I wrote about previously with Amazon is recurring: a captia required when signing in, making the site entirely impossible to use. Does anyone have a phone # for Amazon so I can try to resolve this—AGAIN? Thanks!
 
 
 
Sandra
“To love another person is to see the face of God.”
(Les Miserables--the musical)
This email has been sent from a virus-free computer protected by Avast.
www.avast.com

-- 
Check out my blog
www.angellic23.wordpress.com


Re: Amazon's at it again!

Gudrun Brunot
 

Amazon.com customer service: 866-216-1072



Gudrun

-----Original Message-----
From: James Bentley [mailto:bentleyj1952@...]
Sent: Wednesday, December 30, 2015 2:14 PM
To: jfw@groups.io
Subject: Re: Amazon's at it again!

I’m also having that same issue. There is a link to click on if you are sight impaired. I tried it. Absolutely no luck with that link for me with J16 and Win7.

This makes me livid with Amazon. Now I have to take my $323.00, order some where else and probably pay more.


Why doesn’t this make some one like the NFB or ACB or Congress or who ever do some thing about this BS. Why can’t Amazon just stop tinkering with their stupid web site. If some thing is working, why fix it.

James Bentley

From: Rayette Rucker <mailto:ruckerr9@...>
Sent: Wednesday, December 30, 2015 2:57 PM
To: jfw@groups.io
Subject: Re: Amazon's at it again!

I'm having that same issue.


On 12/30/2015 2:50 PM, Sandra Streeter wrote:


Hi, everyone!

The same issue I wrote about previously with Amazon is recurring: a captia required when signing in, making the site entirely impossible to use. Does anyone have a phone # for Amazon so I can try to resolve this—AGAIN? Thanks!



Sandra
“To love another person is to see the face of God.”
(Les Miserables--the musical)

<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient> This email has been sent from a virus-free computer protected by Avast.
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Check out my blog
www.angellic23.wordpress.com


Re: Amazon's at it again!

K Ducat
 

I periodically receive the captia message, close the browser, re-open
it, click on the Amazon accessible site link, and am able to proceed
without the captia.

On 12/30/15, James Bentley <bentleyj1952@...> wrote:
Hi,

Sorry I bled all over every one. I’ll make the call to Amazon tomorrow.

Many Thanks to you and Gerald for your post.

James Bentley



From: Adrian Spratt
Sent: Wednesday, December 30, 2015 4:27 PM
To: jfw@groups.io
Subject: Re: Amazon's at it again!

Companies are always going to be working on their websites for a whole
variety of reasons. Amazon is one of the few companies that responds
immediately to screenreader users and that tends to fix the problems we
experience. For a possibly more constructive way to handle this, see
Gerald’s message a few posts ago.



From: James Bentley [mailto:bentleyj1952@...]
Sent: Wednesday, December 30, 2015 5:14 PM
To: jfw@groups.io
Subject: Re: Amazon's at it again!



I’m also having that same issue. There is a link to click on if you are
sight impaired. I tried it. Absolutely no luck with that link for me with
J16 and Win7.



This makes me livid with Amazon. Now I have to take my $323.00, order some
where else and probably pay more.





Why doesn’t this make some one like the NFB or ACB or Congress or who ever
do some thing about this BS. Why can’t Amazon just stop tinkering with
their stupid web site. If some thing is working, why fix it.



James Bentley



From: Rayette Rucker

Sent: Wednesday, December 30, 2015 2:57 PM

To: jfw@groups.io

Subject: Re: Amazon's at it again!



I'm having that same issue.

On 12/30/2015 2:50 PM, Sandra Streeter wrote:

Hi, everyone!



The same issue I wrote about previously with Amazon is recurring: a captia
required when signing in, making the site entirely impossible to use. Does
anyone have a phone # for Amazon so I can try to resolve this—AGAIN?
Thanks!







Sandra
“To love another person is to see the face of God.”
(Les Miserables--the musical)


This email has been sent from a virus-free computer protected by
Avast.
www.avast.com






-- Check out my blogwww.angellic23.wordpress.com


Re: Amazon's at it again!

James Bentley
 

Hi,
 
Sorry I bled all over every one.  I’ll make the call to Amazon tomorrow.
 
Many  Thanks to you and Gerald for your post.
 
James Bentley
 
 
 

Sent: Wednesday, December 30, 2015 4:27 PM
Subject: Re: Amazon's at it again!
 

Companies are always going to be working on their websites for a whole variety of reasons. Amazon is one of the few companies that responds immediately to screenreader users and that tends to fix the problems we experience. For a possibly more constructive way to handle this, see Gerald’s message a few posts ago.

 

From: James Bentley [mailto:bentleyj1952@...]
Sent: Wednesday, December 30, 2015 5:14 PM
To: jfw@groups.io
Subject: Re: Amazon's at it again!

 

I’m also having that same issue.  There is a link to click on if you are sight impaired.  I tried it.  Absolutely no luck with that link for me with J16 and Win7.

 

This makes me livid with Amazon.  Now I have to take my $323.00, order some where else and probably pay more.

 

 

Why doesn’t this make some one like the NFB or ACB or Congress or who ever do some thing about this BS.  Why can’t Amazon just stop tinkering with their stupid web site.  If some thing is working, why fix it.

 

James Bentley

 

Sent: Wednesday, December 30, 2015 2:57 PM

Subject: Re: Amazon's at it again!

 

I'm having that same issue.

On 12/30/2015 2:50 PM, Sandra Streeter wrote:

Hi, everyone!

 

The same issue I wrote about previously with Amazon is recurring: a captia required when signing in, making the site entirely impossible to use. Does anyone have a phone # for Amazon so I can try to resolve this—AGAIN? Thanks!

 

 

 

Sandra
“To love another person is to see the face of God.”
(Les Miserables--the musical)

This email has been sent from a virus-free computer protected by Avast.
www.avast.com



-- 
Check out my blog
www.angellic23.wordpress.com


Re: Amazon's at it again!

Cindy Ray <cindyray@...>
 

Or you can call Amazon and tell them you are having the problem.

Cindy

 

From: James Bentley [mailto:bentleyj1952@...]
Sent: Wednesday, December 30, 2015 4:14 PM
To: jfw@groups.io
Subject: Re: Amazon's at it again!

 

I’m also having that same issue.  There is a link to click on if you are sight impaired.  I tried it.  Absolutely no luck with that link for me with J16 and Win7.

 

This makes me livid with Amazon.  Now I have to take my $323.00, order some where else and probably pay more.

 

 

Why doesn’t this make some one like the NFB or ACB or Congress or who ever do some thing about this BS.  Why can’t Amazon just stop tinkering with their stupid web site.  If some thing is working, why fix it.

 

James Bentley

 

Sent: Wednesday, December 30, 2015 2:57 PM

Subject: Re: Amazon's at it again!

 

I'm having that same issue.

On 12/30/2015 2:50 PM, Sandra Streeter wrote:

Hi, everyone!

 

The same issue I wrote about previously with Amazon is recurring: a captia required when signing in, making the site entirely impossible to use. Does anyone have a phone # for Amazon so I can try to resolve this—AGAIN? Thanks!

 

 

 

Sandra
“To love another person is to see the face of God.”
(Les Miserables--the musical)

Image removed by sender.

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www.angellic23.wordpress.com


Re: Amazon's at it again!

Adrian Spratt
 

Companies are always going to be working on their websites for a whole variety of reasons. Amazon is one of the few companies that responds immediately to screenreader users and that tends to fix the problems we experience. For a possibly more constructive way to handle this, see Gerald’s message a few posts ago.

 

From: James Bentley [mailto:bentleyj1952@...]
Sent: Wednesday, December 30, 2015 5:14 PM
To: jfw@groups.io
Subject: Re: Amazon's at it again!

 

I’m also having that same issue.  There is a link to click on if you are sight impaired.  I tried it.  Absolutely no luck with that link for me with J16 and Win7.

 

This makes me livid with Amazon.  Now I have to take my $323.00, order some where else and probably pay more.

 

 

Why doesn’t this make some one like the NFB or ACB or Congress or who ever do some thing about this BS.  Why can’t Amazon just stop tinkering with their stupid web site.  If some thing is working, why fix it.

 

James Bentley

 

Sent: Wednesday, December 30, 2015 2:57 PM

Subject: Re: Amazon's at it again!

 

I'm having that same issue.

On 12/30/2015 2:50 PM, Sandra Streeter wrote:

Hi, everyone!

 

The same issue I wrote about previously with Amazon is recurring: a captia required when signing in, making the site entirely impossible to use. Does anyone have a phone # for Amazon so I can try to resolve this—AGAIN? Thanks!

 

 

 

Sandra
“To love another person is to see the face of God.”
(Les Miserables--the musical)

This email has been sent from a virus-free computer protected by Avast.
www.avast.com



-- 
Check out my blog
www.angellic23.wordpress.com


place markers

judith bron
 

I know I’m late to the ball but can someone explain how place markers work and how they help you on a web page?  Best, Judith


Re: Amazon's at it again!

James Bentley
 

I’m also having that same issue.  There is a link to click on if you are sight impaired.  I tried it.  Absolutely no luck with that link for me with J16 and Win7.
 
This makes me livid with Amazon.  Now I have to take my $323.00, order some where else and probably pay more.
 
 
Why doesn’t this make some one like the NFB or ACB or Congress or who ever do some thing about this BS.  Why can’t Amazon just stop tinkering with their stupid web site.  If some thing is working, why fix it.
 
James Bentley
 

Sent: Wednesday, December 30, 2015 2:57 PM
Subject: Re: Amazon's at it again!
 
I'm having that same issue.

On 12/30/2015 2:50 PM, Sandra Streeter wrote:
Hi, everyone!
 
The same issue I wrote about previously with Amazon is recurring: a captia required when signing in, making the site entirely impossible to use. Does anyone have a phone # for Amazon so I can try to resolve this—AGAIN? Thanks!
 
 
 
Sandra
“To love another person is to see the face of God.”
(Les Miserables--the musical)
This email has been sent from a virus-free computer protected by Avast.
www.avast.com

-- 
Check out my blog
www.angellic23.wordpress.com


Re: Are there any NVDA (or WindowEyes) and JAWS "dual users" or people who've used both here?

Maria Campbell
 

Brian, you might mess around with the new smart navigation insert X combination of keys introduced with JAWS 17. I'm not convinced that it works that well, but it is supposed to make the web page more like what the sighted see. Sorry, I'm not much of a techie, either, but I truly believe that the navigation system of JAWS is beyond compare. It's the best way I can describe it without being able to go into more detail. However, this thought might simply be based on the fact that I've been using JAWS for quite a long time. It's hard for me to understand how people can switch between WindowEyes and JAWS, with the two systems so differently configured. I could be wrong but NVDA may be closer to JAWS in its application.

I use place markers extensively to jump over unwanted ads, links, frames, etc., once I know the layout of the web page.

One regret is, as you say, the seeming inability for my husband and me to be on the same page, so to speak, when I get into trouble, and he can't figure out where the heck I am.

The expert on NVDA on the list is Joseph Lee. Perhaps he may chime in with a few of his thoughts.

On 12/30/2015 2:44 PM, Brian Vogel wrote:
Thanks to all who have taken the time to respond.

The main thing I'm trying to do for myself is to get a bit better grip
on "what's what" as far as web browsing goes. I frequently use INS+F6,
list headings, and INS+F7, list links, with my clients as well as the
Navigation Quick Keys. I have never had a good grasp (or I don't think
I do, anyway) regarding Forms Mode, Table Navigation, or PlaceMarkers
(though the concept for the last one is very clear to me). When you can
see it's not nearly so necessary to know the actual structures within
HTML that JAWS and other screen readers rely upon to make your
navigation of these pages as quick and painless as possible, and I
sometimes think that I'm going "around Jake's barn" with regard to web
browsers and JAWS because don't have a clear grasp of the above nor
Frames or Elements.

The whole JAWS Cursor versus PC Cursor is utterly maddening to me
because JAWS focus can switch without a corresponding visual move of the
information displayed such that it can, for instance, be on a radio
button that's not visible on the screen to me, which can make, no pun
intended, getting on the same page as my client more than a bit of a
challenge. I also wish I had more practice with using the mouse
functions without actually using the mouse (although I admit I encourage
my clients to use the physical left and right click buttons on the mouse
pad on a laptop because they can be easily distinguished via tactile
means - I just create a permanent mask over the mousing area itself so
that it does not interfere with pointer movement or accidental click
activation).

If either NVDA or WindowEyes is substantially the same in its handling
of these things at least I could get some sense of what might happen in
a session as far as possible or probable trouble spots beforehand.
Heaven knows I've got enough experience to be able to think on my feet
and consult the keystrokes document at relatively high speed, but
sometimes a bit of actual practice would probably help me.

One of the really tricky things, but one I'm used to, is that there is
virtually no sense in even thinking about something as structured as a
lesson plan with the clients I work with. Most of the time by the time
I'm called in they have a long list of "things I need to be able to do,
some tomorrow and many yesterday" that I just walk through with them
based on their prioritization of same. This is nothing like teaching a
formal class and there are always the bugs one finds in JAWS (with some
frequency) and/or technical support issues that unmask themselves as
part of the whole process.

I really love this work and always want to find ways that I can improve
my service delivery.

Brian, who still has to "shut JAWS up" when short bursts of really
intensive work show up that I really need to do that are unrelated to
the client's JAWS goals - I doubt I'll ever get entirely comfortable
with the endless narration!

--

Sunny Day
Maria Campbell
lucky1@...

Be patient with God: Be patient with yourself: Be patient with others.


Re: Amazon's at it again!

Annabelle Susan Morison
 


1-866-216-1072



From: Sandra Streeter [mailto:sandrastreeter381@...]
Sent: Wednesday, December 30, 2015 12:50 PM
To: jfw@groups.io
Subject: Amazon's at it again!

Hi, everyone!
 
The same issue I wrote about previously with Amazon is recurring: a captia required when signing in, making the site entirely impossible to use. Does anyone have a phone # for Amazon so I can try to resolve this—AGAIN? Thanks!
 
 
 
Sandra
“To love another person is to see the face of God.”
(Les Miserables--the musical)
This email has been sent from a virus-free computer protected by Avast.
www.avast.com


Re: Amazon's at it again!

Gerald Levy
 

 
I just signed into my Amazon account and did not encounter any image captcha, just the usual user-ID and password fields.  You can contact Amazon customer support at 888-280-4331 and explain that you are a blind customer who is unable to solve the captcha to sign in to your account. You should be given a key that will allow you to bypass the captcha.
 
Gerald
 
 
 

Sent: Wednesday, December 30, 2015 3:57 PM
Subject: Re: Amazon's at it again!
 
I'm having that same issue.

On 12/30/2015 2:50 PM, Sandra Streeter wrote:
Hi, everyone!
 
The same issue I wrote about previously with Amazon is recurring: a captia required when signing in, making the site entirely impossible to use. Does anyone have a phone # for Amazon so I can try to resolve this—AGAIN? Thanks!
 
 
 
Sandra
“To love another person is to see the face of God.”
(Les Miserables--the musical)
This email has been sent from a virus-free computer protected by Avast.
www.avast.com

-- 
Check out my blog
www.angellic23.wordpress.com


Re: Are there any NVDA (or WindowEyes) and JAWS "dual users" or people who've used both here?

judith bron
 

Brian, I sure wish there was someone like you in my area.  When I need forms mode on a website or Facebook I hit the spacebar and most of the time it works.  Like any human, even though it is a robot, sometimes Jaws has a mind of its own.  As for a curriculum for your clients that will never work keep in mind that each client has individual computer needs and expectations from the program.  One client might be a book keeper, the next one an editor and the one after that an author.  Some might be computer geiks who program and do all the things I can’t even dream about.  Good luck, Judith

 

From: Brian Vogel [mailto:britechguy@...]
Sent: Wednesday, December 30, 2015 3:45 PM
To: jfw@groups.io
Subject: Re: Are there any NVDA (or WindowEyes) and JAWS "dual users" or people who've used both here?

 

Thanks to all who have taken the time to respond.

The main thing I'm trying to do for myself is to get a bit better grip on "what's what" as far as web browsing goes.  I frequently use INS+F6, list headings, and INS+F7, list links, with my clients as well as the Navigation Quick Keys.  I have never had a good grasp (or I don't think I do, anyway) regarding Forms Mode, Table Navigation, or PlaceMarkers (though the concept for the last one is very clear to me).  When you can see it's not nearly so necessary to know the actual structures within HTML that JAWS and other screen readers rely upon to make your navigation of these pages as quick and painless as possible, and I sometimes think that I'm going "around Jake's barn" with regard to web browsers and JAWS because don't have a clear grasp of the above nor Frames or Elements.

The whole JAWS Cursor versus PC Cursor is utterly maddening to me because JAWS focus can switch without a corresponding visual move of the information displayed such that it can, for instance, be on a radio button that's not visible on the screen to me, which can make, no pun intended, getting on the same page as my client more than a bit of a challenge.  I also wish I had more practice with using the mouse functions without actually using the mouse (although I admit I encourage my clients to use the physical left and right click buttons on the mouse pad on a laptop because they can be easily distinguished via tactile means - I just create a permanent mask over the mousing area itself so that it does not interfere with pointer movement or accidental click activation).

If either NVDA or WindowEyes is substantially the same in its handling of these things at least I could get some sense of what might happen in a session as far as possible or probable trouble spots beforehand.   Heaven knows I've got enough experience to be able to think on my feet and consult the keystrokes document at relatively high speed, but sometimes a bit of actual practice would probably help me.

One of the really tricky things, but one I'm used to, is that there is virtually no sense in even thinking about something as structured as a lesson plan with the clients I work with.  Most of the time by the time I'm called in they have a long list of "things I need to be able to do, some tomorrow and many yesterday" that I just walk through with them based on their prioritization of same.  This is nothing like teaching a formal class and there are always the bugs one finds in JAWS (with some frequency) and/or technical support issues that unmask themselves as part of the whole process.

I really love this work and always want to find ways that I can improve my service delivery.

Brian, who still has to "shut JAWS up" when short bursts of really intensive work show up that I really need to do that are unrelated to the client's JAWS goals - I doubt I'll ever get entirely comfortable with the endless narration!


Re: Amazon's at it again!

Adrian Spratt
 

I haven’t experienced this CAPTCHA problem at Amazon as of last week, but here’s a phone number that worked for me the last time I called:

 

866-216-1072

 

Please let us know what comes of your call.

 

From: Sandra Streeter [mailto:sandrastreeter381@...]
Sent: Wednesday, December 30, 2015 3:50 PM
To: jfw@groups.io
Subject: Amazon's at it again!

 

Hi, everyone!

 

The same issue I wrote about previously with Amazon is recurring: a captia required when signing in, making the site entirely impossible to use. Does anyone have a phone # for Amazon so I can try to resolve this—AGAIN? Thanks!

 

 

 

Sandra
“To love another person is to see the face of God.”
(Les Miserables--the musical)

This email has been sent from a virus-free computer protected by Avast.
www.avast.com


Re: Amazon's at it again!

Rayette Rucker
 

I'm having that same issue.

On 12/30/2015 2:50 PM, Sandra Streeter wrote:
Hi, everyone!
 
The same issue I wrote about previously with Amazon is recurring: a captia required when signing in, making the site entirely impossible to use. Does anyone have a phone # for Amazon so I can try to resolve this—AGAIN? Thanks!
 
 
 
Sandra
“To love another person is to see the face of God.”
(Les Miserables--the musical)
This email has been sent from a virus-free computer protected by Avast.
www.avast.com

-- 
Check out my blog
www.angellic23.wordpress.com