Date   

Re: Cisco IP Communicator?

Lee, Amanda * <amanda.lee@...>
 

I have used JAWS 14 prior to yesterday with IP Communicator/Microsoft Link when JAWS Version 18 was installed.  I kept JAWS 14 as well.  I really don’t currently observe any differences.  As I indicated, Microsoft Link launches IP Communicator so this is likely the best option rather than launching IP Communicator on its own. 

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of James Homuth
Sent: Thursday, March 16, 2017 12:00 PM
To: main@jfw.groups.io
Subject: Re: Cisco IP Communicator?

 

I'm curious if the version of JAWS being used has something to do with it. I'mon 14 at the moment.

On Thu, Mar 16, 2017 at 07:57 am, Lee, Amanda * wrote:

I’ll add that the installation of IP Communicator is used in conjunction with Microsoft Link meaning that the Interface is actually launched via Link so here is the difference.  I remember with Jabber, that it would tie-in with Cisco telephones as IP Communicator does as well.  You can use IP Communicator to make and receive calls and the ringtone is heard via one’s headset as well.  I like how the sessions work too in that I can copy information and paste it elsewhere for reference and such. Or click on a link.  It is also possible for someone to observe you navigate through web content and such.  I’m learning a Helpdesk application so it was very useful when my co-worker could see where I was navigating through the websites which we utilize.

 

HTH,

 

Amanda Lee

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Marquette, Ed
Sent: Thursday, March 16, 2017 10:40 AM
To: main@jfw.groups.io
Subject: Re: Cisco IP Communicator?

 

Jabber is almost impossible to use without Doug Lee’s scripts.  It keeps getting better, but the scripts really are necessary for significant parts of the product’s functionality.

The Jabber App on my iPhone is more accessible, but still not 100%.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lee, Amanda *
Sent: Thursday, March 16, 2017 9:37 AM
To: main@jfw.groups.io
Subject: Re: Cisco IP Communicator?

 

I’ve used Jaber before but not with JAWS.  It seems both are similar.

 

Amanda Lee

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Marquette, Ed
Sent: Thursday, March 16, 2017 10:35 AM
To: main@jfw.groups.io
Subject: Re: Cisco IP Communicator?

 

James,

I have a pretty good relationship with technical support at Cisco, though pretty much entirely with respect to Cisco Jabber.

I know I have Cisco communicator on my desktop, but I have no idea what it is used for.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of James Homuth
Sent: Thursday, March 16, 2017 8:51 AM
To: main@jfw.groups.io
Subject: Cisco IP Communicator?

 

I probably already know the answer, but is there such a thing as a JAWS script for Cisco IP Communicator? And if  so, where might I go about getting my hands on it?


This E-mail message is confidential, is intended only for the named recipients above and may contain information
that is privileged, attorney work product or otherwise protected by applicable law. If you have received this
message in error, please notify the sender at 402-346-6000 and delete this E-mail message.
Thank you.

 


Re: Cisco IP Communicator?

James Homuth
 

I'm curious if the version of JAWS being used has something to do with it. I'mon 14 at the moment.

On Thu, Mar 16, 2017 at 07:57 am, Lee, Amanda * wrote:

I’ll add that the installation of IP Communicator is used in conjunction with Microsoft Link meaning that the Interface is actually launched via Link so here is the difference.  I remember with Jabber, that it would tie-in with Cisco telephones as IP Communicator does as well.  You can use IP Communicator to make and receive calls and the ringtone is heard via one’s headset as well.  I like how the sessions work too in that I can copy information and paste it elsewhere for reference and such. Or click on a link.  It is also possible for someone to observe you navigate through web content and such.  I’m learning a Helpdesk application so it was very useful when my co-worker could see where I was navigating through the websites which we utilize.

 

HTH,

 

Amanda Lee

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Marquette, Ed
Sent: Thursday, March 16, 2017 10:40 AM
To: main@jfw.groups.io
Subject: Re: Cisco IP Communicator?

 

Jabber is almost impossible to use without Doug Lee’s scripts.  It keeps getting better, but the scripts really are necessary for significant parts of the product’s functionality.

The Jabber App on my iPhone is more accessible, but still not 100%.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lee, Amanda *
Sent: Thursday, March 16, 2017 9:37 AM
To: main@jfw.groups.io
Subject: Re: Cisco IP Communicator?

 

I’ve used Jaber before but not with JAWS.  It seems both are similar.

 

Amanda Lee

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Marquette, Ed
Sent: Thursday, March 16, 2017 10:35 AM
To: main@jfw.groups.io
Subject: Re: Cisco IP Communicator?

 

James,

I have a pretty good relationship with technical support at Cisco, though pretty much entirely with respect to Cisco Jabber.

I know I have Cisco communicator on my desktop, but I have no idea what it is used for.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of James Homuth
Sent: Thursday, March 16, 2017 8:51 AM
To: main@jfw.groups.io
Subject: Cisco IP Communicator?

 

I probably already know the answer, but is there such a thing as a JAWS script for Cisco IP Communicator? And if  so, where might I go about getting my hands on it?


This E-mail message is confidential, is intended only for the named recipients above and may contain information
that is privileged, attorney work product or otherwise protected by applicable law. If you have received this
message in error, please notify the sender at 402-346-6000 and delete this E-mail message.
Thank you.

 


Re: JAWS 18 and RDP Sessions

Jonathan Milam <milamj@...>
 

Good point. These programs are used for radio broadcasting.

Jonathan

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Soronel
Haetir
Sent: Thursday, March 16, 2017 11:19 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Interesting, usually when I think of programs that have to remain running
they are written as windows services and simply don't care about the user
login state.

On 3/16/17, Jonathan Milam <milamj@...> wrote:
Thanks, Michael. I would, but these computers have to be on 24/7 with
applications that run on the air, so the computer can't be in a logged
off environment. Ironically enough, I have none of these issues with
Window-Eyes, but WE would cause the computers to crash quite a bit,
thus I decided to try the Remote Addon with JAWS.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Michael Mote
Sent: Thursday, March 16, 2017 11:03 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Hi Jonathan! You may want to try logging off instead of disconnecting
from the virtual desktop. It may work better for you. I have seen
that logging off is better for me in terms of getting speech back when
I come back to it.


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Jonathan Milam
Sent: Thursday, March 16, 2017 9:24 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Well when I disconnect from the session I leave JAWS running. When I
reconnect, sometimes I get speech, but more often than not I have to
unload JAWS and reload it again and speech returns. Interestingly
enough, I have a computer at home on which I am not seeing this
problem. However, 2 other computers in a separate location of the
same model have the speech issue, and two of a different model in yet
another location have the problem as well. I am currently waiting to
hear from VFO Support, but I really need to get this resolved sooner
than later, so I decided to reach out to this list as well.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Michael Mote
Sent: Thursday, March 16, 2017 9:21 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

That's interesting. Sounds like when you connect to the virtual
desktop using RDP, you don't get speech from the computer. Do you
have to manually load JAWS, or does that even work?


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Jonathan Milam
Sent: Thursday, March 16, 2017 8:58 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

I do have a Braille display, but it is not connected to my main
computer, so it isn't being used in RDP sessions. I have also ensured
that remote audio plays on the remote computer and not on my local
computer to ensure that the speech I do get is coming from my local
computer and not the remote one.

The inconsistency of the speech is what is baffling. It seems that if
I use
insert+F4 to shut JAWS down and reload it, all is well. However,
insert+there are
other times when speech is available immediately as it should be when
I start the RDP session.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Michael Mote
Sent: Thursday, March 16, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

I think that's probably true. I'm not sure if you are a braille user
or not, but if so, are you getting braille output from your braille
display?


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Jonathan Milam
Sent: Thursday, March 16, 2017 8:50 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Thanks, Michael. I do know that audio is being taken from my local
computer during remote sessions when it does work, because if I have
audio ducking on, it continues to work properly.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Michael Mote
Sent: Thursday, March 16, 2017 8:37 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Hi Jonathan! Are you sure that the speech you are hearing is from
your computer, and not from the Remote Desktop itself? One way you
can tell is by listening, and seeing if some of the words are cut off,
or the speech is a bit sluggish. If this is the case, you may want to
go into the advanced settings, and uncheck the Remote access boxes,
and then reboot your machine.
After the computer comes back up, go back into settings, and reenable
the remote access options by checking the appropriate boxes. Reboot
again, and then try to connect to the remote desktop. I had to do
this once when using Citrix Xenn Desktop and it solved my issues.
I should also point out that when you log into a remote desktop
session, in most cases, you don't need to worry about the log on
screen anyway, because the remote computer should already be on. I hope
this info helps!

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Jonathan Milam
Sent: Wednesday, March 15, 2017 3:29 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Thanks, Soronel. I have done this and still have the problem where
speech
isn't always available after connecting to an RDP session. I did
purchase the remote access add-on and it is active.

Jonathan

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Soronel Haetir
Sent: Wednesday, March 15, 2017 3:21 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

My experience with RDP is that setting jaws to run at login from the
target computer (as if you were sitting down at that machine and
logging in
normally) doesn't work very well. Instead I tell the RDP client to run
jaws after connecting and that does work.

And as Michael says, for RDP to be useful at all you have to have
purchased the remote access option for your jaws license. (At the time
I did that it was only available for jaws pro, but am not sure if that
changed with FS'
change in license structure).

On 3/15/17, Michael Mote <miketmote73@...> wrote:
Hi Jonathan! I’m wondering if the remote access for JAWS is working
correctly. It sounds like you may be getting the speech through the
PC you’re connecting to, and not your own PC. The other thing that
you mentioned in your email that raises a red flag is the fact that
you have to have your authorization installed on the computer that
you’re connecting to.
If remote access is working properly, that shouldn’t be the case.
Have you paid for the remote access to be enabled on your version of
JAWS?



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Jonathan Milam
Sent: Tuesday, March 14, 2017 3:15 PM
To: main@jfw.groups.io
Subject: JAWS 18 and RDP Sessions



Hi All,



I am having difficulty using JAWS in RDP sessions. Since the
computers to which I am connecting must be logged on 24/7, I use
Disconnect instead of Logoff to terminate the session. The problem I
am having is that quite often when I connect via an RDP session,
speech is not available with JAWS.
I usually have to end the JAWS process through Task Manager and then
restart it again to have speech. However, this doesn’t always work,
and I have to restart the entire computer to resolve it. Other times
it connects without difficulty and speech is immediately available.
I have checked to run JAWS and logon and after all users using
Always, but this hasn’t helped. The only consistent connection I can
get is with a computer on which JAWS is registered with my auth code.
I was under the impression that the auth code wasn’t needed for
computer running JAWS remotely, however, and so this doesn’t explain
the inconsistency I’m seeing. The problem is happening on several
different desktops with 2 running WIN7 and 1 running WIN10. Does
anyone have ideas on this?



Thanks,

Jonathan




--
Soronel Haetir
soronel.haetir@...






























--
Soronel Haetir
soronel.haetir@...


Re: JAWS 18 and RDP Sessions

Soronel Haetir
 

Interesting, usually when I think of programs that have to remain
running they are written as windows services and simply don't care
about the user login state.

On 3/16/17, Jonathan Milam <milamj@...> wrote:
Thanks, Michael. I would, but these computers have to be on 24/7 with
applications that run on the air, so the computer can't be in a logged off
environment. Ironically enough, I have none of these issues with
Window-Eyes, but WE would cause the computers to crash quite a bit, thus I
decided to try the Remote Addon with JAWS.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 11:03 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Hi Jonathan! You may want to try logging off instead of disconnecting from
the virtual desktop. It may work better for you. I have seen that logging
off is better for me in terms of getting speech back when I come back to
it.


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Thursday, March 16, 2017 9:24 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Well when I disconnect from the session I leave JAWS running. When I
reconnect, sometimes I get speech, but more often than not I have to unload
JAWS and reload it again and speech returns. Interestingly enough, I have
a
computer at home on which I am not seeing this problem. However, 2 other
computers in a separate location of the same model have the speech issue,
and two of a different model in yet another location have the problem as
well. I am currently waiting to hear from VFO Support, but I really need
to
get this resolved sooner than later, so I decided to reach out to this list
as well.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 9:21 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

That's interesting. Sounds like when you connect to the virtual desktop
using RDP, you don't get speech from the computer. Do you have to manually
load JAWS, or does that even work?


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Thursday, March 16, 2017 8:58 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

I do have a Braille display, but it is not connected to my main computer,
so
it isn't being used in RDP sessions. I have also ensured that remote audio
plays on the remote computer and not on my local computer to ensure that
the
speech I do get is coming from my local computer and not the remote one.

The inconsistency of the speech is what is baffling. It seems that if I
use
insert+F4 to shut JAWS down and reload it, all is well. However, there
insert+are
other times when speech is available immediately as it should be when I
start the RDP session.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

I think that's probably true. I'm not sure if you are a braille user or
not, but if so, are you getting braille output from your braille display?


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Thursday, March 16, 2017 8:50 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Thanks, Michael. I do know that audio is being taken from my local
computer
during remote sessions when it does work, because if I have audio ducking
on, it continues to work properly.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 8:37 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Hi Jonathan! Are you sure that the speech you are hearing is from your
computer, and not from the Remote Desktop itself? One way you can tell is
by listening, and seeing if some of the words are cut off, or the speech is
a bit sluggish. If this is the case, you may want to go into the advanced
settings, and uncheck the Remote access boxes, and then reboot your
machine.
After the computer comes back up, go back into settings, and reenable the
remote access options by checking the appropriate boxes. Reboot again, and
then try to connect to the remote desktop. I had to do this once when
using
Citrix Xenn Desktop and it solved my issues.
I should also point out that when you log into a remote desktop session, in
most cases, you don't need to worry about the log on screen anyway, because
the remote computer should already be on. I hope this info helps!

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Wednesday, March 15, 2017 3:29 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Thanks, Soronel. I have done this and still have the problem where speech
isn't always available after connecting to an RDP session. I did purchase
the remote access add-on and it is active.

Jonathan

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Soronel
Haetir
Sent: Wednesday, March 15, 2017 3:21 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

My experience with RDP is that setting jaws to run at login from the target
computer (as if you were sitting down at that machine and logging in
normally) doesn't work very well. Instead I tell the RDP client to run jaws
after connecting and that does work.

And as Michael says, for RDP to be useful at all you have to have purchased
the remote access option for your jaws license. (At the time I did that it
was only available for jaws pro, but am not sure if that changed with FS'
change in license structure).

On 3/15/17, Michael Mote <miketmote73@...> wrote:
Hi Jonathan! I’m wondering if the remote access for JAWS is working
correctly. It sounds like you may be getting the speech through the
PC you’re connecting to, and not your own PC. The other thing that
you mentioned in your email that raises a red flag is the fact that
you have to have your authorization installed on the computer that
you’re connecting to.
If remote access is working properly, that shouldn’t be the case.
Have you paid for the remote access to be enabled on your version of
JAWS?



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Jonathan Milam
Sent: Tuesday, March 14, 2017 3:15 PM
To: main@jfw.groups.io
Subject: JAWS 18 and RDP Sessions



Hi All,



I am having difficulty using JAWS in RDP sessions. Since the
computers to which I am connecting must be logged on 24/7, I use
Disconnect instead of Logoff to terminate the session. The problem I
am having is that quite often when I connect via an RDP session,
speech is not available with JAWS.
I usually have to end the JAWS process through Task Manager and then
restart it again to have speech. However, this doesn’t always work,
and I have to restart the entire computer to resolve it. Other times
it connects without difficulty and speech is immediately available. I
have checked to run JAWS and logon and after all users using Always,
but this hasn’t helped. The only consistent connection I can get is
with a computer on which JAWS is registered with my auth code. I was
under the impression that the auth code wasn’t needed for computer
running JAWS remotely, however, and so this doesn’t explain the
inconsistency I’m seeing. The problem is happening on several
different desktops with 2 running WIN7 and 1 running WIN10. Does
anyone have ideas on this?



Thanks,

Jonathan




--
Soronel Haetir
soronel.haetir@...





























--
Soronel Haetir
soronel.haetir@...


Re: JAWS 18 and RDP Sessions

Jonathan Milam <milamj@...>
 

Thanks, Michael. I would, but these computers have to be on 24/7 with
applications that run on the air, so the computer can't be in a logged off
environment. Ironically enough, I have none of these issues with
Window-Eyes, but WE would cause the computers to crash quite a bit, thus I
decided to try the Remote Addon with JAWS.

Jonathan

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 11:03 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Hi Jonathan! You may want to try logging off instead of disconnecting from
the virtual desktop. It may work better for you. I have seen that logging
off is better for me in terms of getting speech back when I come back to it.


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Thursday, March 16, 2017 9:24 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Well when I disconnect from the session I leave JAWS running. When I
reconnect, sometimes I get speech, but more often than not I have to unload
JAWS and reload it again and speech returns. Interestingly enough, I have a
computer at home on which I am not seeing this problem. However, 2 other
computers in a separate location of the same model have the speech issue,
and two of a different model in yet another location have the problem as
well. I am currently waiting to hear from VFO Support, but I really need to
get this resolved sooner than later, so I decided to reach out to this list
as well.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 9:21 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

That's interesting. Sounds like when you connect to the virtual desktop
using RDP, you don't get speech from the computer. Do you have to manually
load JAWS, or does that even work?


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Thursday, March 16, 2017 8:58 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

I do have a Braille display, but it is not connected to my main computer, so
it isn't being used in RDP sessions. I have also ensured that remote audio
plays on the remote computer and not on my local computer to ensure that the
speech I do get is coming from my local computer and not the remote one.

The inconsistency of the speech is what is baffling. It seems that if I use
insert+F4 to shut JAWS down and reload it, all is well. However, there
insert+are
other times when speech is available immediately as it should be when I
start the RDP session.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

I think that's probably true. I'm not sure if you are a braille user or
not, but if so, are you getting braille output from your braille display?


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Thursday, March 16, 2017 8:50 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Thanks, Michael. I do know that audio is being taken from my local computer
during remote sessions when it does work, because if I have audio ducking
on, it continues to work properly.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 8:37 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Hi Jonathan! Are you sure that the speech you are hearing is from your
computer, and not from the Remote Desktop itself? One way you can tell is
by listening, and seeing if some of the words are cut off, or the speech is
a bit sluggish. If this is the case, you may want to go into the advanced
settings, and uncheck the Remote access boxes, and then reboot your machine.
After the computer comes back up, go back into settings, and reenable the
remote access options by checking the appropriate boxes. Reboot again, and
then try to connect to the remote desktop. I had to do this once when using
Citrix Xenn Desktop and it solved my issues.
I should also point out that when you log into a remote desktop session, in
most cases, you don't need to worry about the log on screen anyway, because
the remote computer should already be on. I hope this info helps!

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Wednesday, March 15, 2017 3:29 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Thanks, Soronel. I have done this and still have the problem where speech
isn't always available after connecting to an RDP session. I did purchase
the remote access add-on and it is active.

Jonathan

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Soronel
Haetir
Sent: Wednesday, March 15, 2017 3:21 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

My experience with RDP is that setting jaws to run at login from the target
computer (as if you were sitting down at that machine and logging in
normally) doesn't work very well. Instead I tell the RDP client to run jaws
after connecting and that does work.

And as Michael says, for RDP to be useful at all you have to have purchased
the remote access option for your jaws license. (At the time I did that it
was only available for jaws pro, but am not sure if that changed with FS'
change in license structure).

On 3/15/17, Michael Mote <miketmote73@...> wrote:
Hi Jonathan! I’m wondering if the remote access for JAWS is working
correctly. It sounds like you may be getting the speech through the
PC you’re connecting to, and not your own PC. The other thing that
you mentioned in your email that raises a red flag is the fact that
you have to have your authorization installed on the computer that
you’re connecting to.
If remote access is working properly, that shouldn’t be the case.
Have you paid for the remote access to be enabled on your version of JAWS?



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Jonathan Milam
Sent: Tuesday, March 14, 2017 3:15 PM
To: main@jfw.groups.io
Subject: JAWS 18 and RDP Sessions



Hi All,



I am having difficulty using JAWS in RDP sessions. Since the
computers to which I am connecting must be logged on 24/7, I use
Disconnect instead of Logoff to terminate the session. The problem I
am having is that quite often when I connect via an RDP session,
speech is not available with JAWS.
I usually have to end the JAWS process through Task Manager and then
restart it again to have speech. However, this doesn’t always work,
and I have to restart the entire computer to resolve it. Other times
it connects without difficulty and speech is immediately available. I
have checked to run JAWS and logon and after all users using Always,
but this hasn’t helped. The only consistent connection I can get is
with a computer on which JAWS is registered with my auth code. I was
under the impression that the auth code wasn’t needed for computer
running JAWS remotely, however, and so this doesn’t explain the
inconsistency I’m seeing. The problem is happening on several
different desktops with 2 running WIN7 and 1 running WIN10. Does
anyone have ideas on this?



Thanks,

Jonathan




--
Soronel Haetir
soronel.haetir@...


Re: Cisco IP Communicator?

Michael Mote
 

Hi James!  In my experience with Cisco IP Communicator, JAWS doesn’t read it at all.  It does read some of the settings, if you go to the program group, and look for audio settings and things like that.  The IP communicator doesn’t really do anything that I can tell without another application like Cisco Desktop agent or something like that. 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of James Homuth
Sent: Thursday, March 16, 2017 10:27 AM
To: main@jfw.groups.io
Subject: Re: Cisco IP Communicator?

 

How is it you use this program for anything? My admittedly limitted testing of it tells me JAWS doesn't read a thing.


Re: JAWS 18 and RDP Sessions

Michael Mote
 

Hi Jonathan! You may want to try logging off instead of disconnecting from the virtual desktop. It may work better for you. I have seen that logging off is better for me in terms of getting speech back when I come back to it.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan Milam
Sent: Thursday, March 16, 2017 9:24 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Well when I disconnect from the session I leave JAWS running. When I reconnect, sometimes I get speech, but more often than not I have to unload JAWS and reload it again and speech returns. Interestingly enough, I have a computer at home on which I am not seeing this problem. However, 2 other computers in a separate location of the same model have the speech issue, and two of a different model in yet another location have the problem as well. I am currently waiting to hear from VFO Support, but I really need to get this resolved sooner than later, so I decided to reach out to this list as well.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael Mote
Sent: Thursday, March 16, 2017 9:21 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

That's interesting. Sounds like when you connect to the virtual desktop using RDP, you don't get speech from the computer. Do you have to manually load JAWS, or does that even work?


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan Milam
Sent: Thursday, March 16, 2017 8:58 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

I do have a Braille display, but it is not connected to my main computer, so it isn't being used in RDP sessions. I have also ensured that remote audio plays on the remote computer and not on my local computer to ensure that the speech I do get is coming from my local computer and not the remote one.

The inconsistency of the speech is what is baffling. It seems that if I use
insert+F4 to shut JAWS down and reload it, all is well. However, there
insert+are
other times when speech is available immediately as it should be when I start the RDP session.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael Mote
Sent: Thursday, March 16, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

I think that's probably true. I'm not sure if you are a braille user or not, but if so, are you getting braille output from your braille display?


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan Milam
Sent: Thursday, March 16, 2017 8:50 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Thanks, Michael. I do know that audio is being taken from my local computer during remote sessions when it does work, because if I have audio ducking on, it continues to work properly.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael Mote
Sent: Thursday, March 16, 2017 8:37 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Hi Jonathan! Are you sure that the speech you are hearing is from your computer, and not from the Remote Desktop itself? One way you can tell is by listening, and seeing if some of the words are cut off, or the speech is a bit sluggish. If this is the case, you may want to go into the advanced settings, and uncheck the Remote access boxes, and then reboot your machine.
After the computer comes back up, go back into settings, and reenable the remote access options by checking the appropriate boxes. Reboot again, and then try to connect to the remote desktop. I had to do this once when using Citrix Xenn Desktop and it solved my issues.
I should also point out that when you log into a remote desktop session, in most cases, you don't need to worry about the log on screen anyway, because the remote computer should already be on. I hope this info helps!

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan Milam
Sent: Wednesday, March 15, 2017 3:29 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Thanks, Soronel. I have done this and still have the problem where speech
isn't always available after connecting to an RDP session. I did purchase the remote access add-on and it is active.

Jonathan

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Soronel Haetir
Sent: Wednesday, March 15, 2017 3:21 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

My experience with RDP is that setting jaws to run at login from the target computer (as if you were sitting down at that machine and logging in
normally) doesn't work very well. Instead I tell the RDP client to run jaws after connecting and that does work.

And as Michael says, for RDP to be useful at all you have to have purchased the remote access option for your jaws license. (At the time I did that it was only available for jaws pro, but am not sure if that changed with FS'
change in license structure).

On 3/15/17, Michael Mote <miketmote73@...> wrote:
Hi Jonathan! I’m wondering if the remote access for JAWS is working
correctly. It sounds like you may be getting the speech through the
PC you’re connecting to, and not your own PC. The other thing that
you mentioned in your email that raises a red flag is the fact that
you have to have your authorization installed on the computer that
you’re connecting to.
If remote access is working properly, that shouldn’t be the case.
Have you paid for the remote access to be enabled on your version of JAWS?



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Jonathan Milam
Sent: Tuesday, March 14, 2017 3:15 PM
To: main@jfw.groups.io
Subject: JAWS 18 and RDP Sessions



Hi All,



I am having difficulty using JAWS in RDP sessions. Since the
computers to which I am connecting must be logged on 24/7, I use
Disconnect instead of Logoff to terminate the session. The problem I
am having is that quite often when I connect via an RDP session,
speech is not available with JAWS.
I usually have to end the JAWS process through Task Manager and then
restart it again to have speech. However, this doesn’t always work,
and I have to restart the entire computer to resolve it. Other times
it connects without difficulty and speech is immediately available. I
have checked to run JAWS and logon and after all users using Always,
but this hasn’t helped. The only consistent connection I can get is
with a computer on which JAWS is registered with my auth code. I was
under the impression that the auth code wasn’t needed for computer
running JAWS remotely, however, and so this doesn’t explain the
inconsistency I’m seeing. The problem is happening on several
different desktops with 2 running WIN7 and 1 running WIN10. Does
anyone have ideas on this?



Thanks,

Jonathan




--
Soronel Haetir
soronel.haetir@...


Re: Cisco IP Communicator?

Lee, Amanda * <amanda.lee@...>
 

I’ll add that the installation of IP Communicator is used in conjunction with Microsoft Link meaning that the Interface is actually launched via Link so here is the difference.  I remember with Jabber, that it would tie-in with Cisco telephones as IP Communicator does as well.  You can use IP Communicator to make and receive calls and the ringtone is heard via one’s headset as well.  I like how the sessions work too in that I can copy information and paste it elsewhere for reference and such. Or click on a link.  It is also possible for someone to observe you navigate through web content and such.  I’m learning a Helpdesk application so it was very useful when my co-worker could see where I was navigating through the websites which we utilize.

 

HTH,

 

Amanda Lee

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Marquette, Ed
Sent: Thursday, March 16, 2017 10:40 AM
To: main@jfw.groups.io
Subject: Re: Cisco IP Communicator?

 

Jabber is almost impossible to use without Doug Lee’s scripts.  It keeps getting better, but the scripts really are necessary for significant parts of the product’s functionality.

The Jabber App on my iPhone is more accessible, but still not 100%.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lee, Amanda *
Sent: Thursday, March 16, 2017 9:37 AM
To: main@jfw.groups.io
Subject: Re: Cisco IP Communicator?

 

I’ve used Jaber before but not with JAWS.  It seems both are similar.

 

Amanda Lee

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Marquette, Ed
Sent: Thursday, March 16, 2017 10:35 AM
To: main@jfw.groups.io
Subject: Re: Cisco IP Communicator?

 

James,

I have a pretty good relationship with technical support at Cisco, though pretty much entirely with respect to Cisco Jabber.

I know I have Cisco communicator on my desktop, but I have no idea what it is used for.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of James Homuth
Sent: Thursday, March 16, 2017 8:51 AM
To: main@jfw.groups.io
Subject: Cisco IP Communicator?

 

I probably already know the answer, but is there such a thing as a JAWS script for Cisco IP Communicator? And if  so, where might I go about getting my hands on it?


This E-mail message is confidential, is intended only for the named recipients above and may contain information
that is privileged, attorney work product or otherwise protected by applicable law. If you have received this
message in error, please notify the sender at 402-346-6000 and delete this E-mail message.
Thank you.


Re: JAWS 18 and RDP Sessions

Ekstrand, Pamela A. -ND
 

In my experience, this does seem to be a difficult issue to get past, especially for large companies.


________________________________________
From: main@jfw.groups.io [main@jfw.groups.io] on behalf of Michael Mote [miketmote73@...]
Sent: Thursday, March 16, 2017 10:46 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Hi there! It sounds like you're referring to streaming VDI's meaning you
would connect to a computer that was available in the network. In that
cenario, yes, JAWS would have to be offered as one of the published
programs. In other words, it would have to be set up on each server. It's
better for the JAWS user to be granted a static VDI, meaning they would be
connected to the same computer whenever they log in to perform their work.
This way, all of the user settings are saved, and do not have to be set up
for each individual system.



-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ekstrand,
Pamela A. -ND
Sent: Thursday, March 16, 2017 9:46 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Am I correct in thinking that the JAWS solution for RDP is not really
practical in cases where you work for a company with large server farms so
you don't know which server you would be hitting when you log in? Wouldn't
JAWS have to be installed on every server?

Pam


________________________________________
From: main@jfw.groups.io [main@jfw.groups.io] on behalf of Jonathan Milam
[milamj@...]
Sent: Thursday, March 16, 2017 9:24 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Well when I disconnect from the session I leave JAWS running. When I
reconnect, sometimes I get speech, but more often than not I have to unload
JAWS and reload it again and speech returns. Interestingly enough, I have a
computer at home on which I am not seeing this problem. However, 2 other
computers in a separate location of the same model have the speech issue,
and two of a different model in yet another location have the problem as
well. I am currently waiting to hear from VFO Support, but I really need to
get this resolved sooner than later, so I decided to reach out to this list
as well.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 9:21 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

That's interesting. Sounds like when you connect to the virtual desktop
using RDP, you don't get speech from the computer. Do you have to manually
load JAWS, or does that even work?


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Thursday, March 16, 2017 8:58 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

I do have a Braille display, but it is not connected to my main computer, so
it isn't being used in RDP sessions. I have also ensured that remote audio
plays on the remote computer and not on my local computer to ensure that the
speech I do get is coming from my local computer and not the remote one.

The inconsistency of the speech is what is baffling. It seems that if I use
insert+F4 to shut JAWS down and reload it, all is well. However, there
insert+are
other times when speech is available immediately as it should be when I
start the RDP session.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

I think that's probably true. I'm not sure if you are a braille user or
not, but if so, are you getting braille output from your braille display?


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Thursday, March 16, 2017 8:50 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Thanks, Michael. I do know that audio is being taken from my local computer
during remote sessions when it does work, because if I have audio ducking
on, it continues to work properly.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 8:37 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Hi Jonathan! Are you sure that the speech you are hearing is from your
computer, and not from the Remote Desktop itself? One way you can tell is
by listening, and seeing if some of the words are cut off, or the speech is
a bit sluggish. If this is the case, you may want to go into the advanced
settings, and uncheck the Remote access boxes, and then reboot your machine.
After the computer comes back up, go back into settings, and reenable the
remote access options by checking the appropriate boxes. Reboot again, and
then try to connect to the remote desktop. I had to do this once when using
Citrix Xenn Desktop and it solved my issues.
I should also point out that when you log into a remote desktop session, in
most cases, you don't need to worry about the log on screen anyway, because
the remote computer should already be on. I hope this info helps!

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Wednesday, March 15, 2017 3:29 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Thanks, Soronel. I have done this and still have the problem where speech
isn't always available after connecting to an RDP session. I did purchase
the remote access add-on and it is active.

Jonathan

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Soronel
Haetir
Sent: Wednesday, March 15, 2017 3:21 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

My experience with RDP is that setting jaws to run at login from the target
computer (as if you were sitting down at that machine and logging in
normally) doesn't work very well. Instead I tell the RDP client to run jaws
after connecting and that does work.

And as Michael says, for RDP to be useful at all you have to have purchased
the remote access option for your jaws license. (At the time I did that it
was only available for jaws pro, but am not sure if that changed with FS'
change in license structure).

On 3/15/17, Michael Mote <miketmote73@...> wrote:
Hi Jonathan! I'm wondering if the remote access for JAWS is working
correctly. It sounds like you may be getting the speech through the
PC you're connecting to, and not your own PC. The other thing that
you mentioned in your email that raises a red flag is the fact that
you have to have your authorization installed on the computer that
you're connecting to.
If remote access is working properly, that shouldn't be the case.
Have you paid for the remote access to be enabled on your version of JAWS?



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Jonathan Milam
Sent: Tuesday, March 14, 2017 3:15 PM
To: main@jfw.groups.io
Subject: JAWS 18 and RDP Sessions



Hi All,



I am having difficulty using JAWS in RDP sessions. Since the
computers to which I am connecting must be logged on 24/7, I use
Disconnect instead of Logoff to terminate the session. The problem I
am having is that quite often when I connect via an RDP session,
speech is not available with JAWS.
I usually have to end the JAWS process through Task Manager and then
restart it again to have speech. However, this doesn't always work,
and I have to restart the entire computer to resolve it. Other times
it connects without difficulty and speech is immediately available. I
have checked to run JAWS and logon and after all users using Always,
but this hasn't helped. The only consistent connection I can get is
with a computer on which JAWS is registered with my auth code. I was
under the impression that the auth code wasn't needed for computer
running JAWS remotely, however, and so this doesn't explain the
inconsistency I'm seeing. The problem is happening on several
different desktops with 2 running WIN7 and 1 running WIN10. Does
anyone have ideas on this?



Thanks,

Jonathan




--
Soronel Haetir
soronel.haetir@...


Re: JAWS 18 and RDP Sessions

Michael Mote
 

Hi there! It sounds like you're referring to streaming VDI's meaning you
would connect to a computer that was available in the network. In that
cenario, yes, JAWS would have to be offered as one of the published
programs. In other words, it would have to be set up on each server. It's
better for the JAWS user to be granted a static VDI, meaning they would be
connected to the same computer whenever they log in to perform their work.
This way, all of the user settings are saved, and do not have to be set up
for each individual system.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ekstrand,
Pamela A. -ND
Sent: Thursday, March 16, 2017 9:46 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Am I correct in thinking that the JAWS solution for RDP is not really
practical in cases where you work for a company with large server farms so
you don't know which server you would be hitting when you log in? Wouldn't
JAWS have to be installed on every server?

Pam


________________________________________
From: main@jfw.groups.io [main@jfw.groups.io] on behalf of Jonathan Milam
[milamj@...]
Sent: Thursday, March 16, 2017 9:24 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Well when I disconnect from the session I leave JAWS running. When I
reconnect, sometimes I get speech, but more often than not I have to unload
JAWS and reload it again and speech returns. Interestingly enough, I have a
computer at home on which I am not seeing this problem. However, 2 other
computers in a separate location of the same model have the speech issue,
and two of a different model in yet another location have the problem as
well. I am currently waiting to hear from VFO Support, but I really need to
get this resolved sooner than later, so I decided to reach out to this list
as well.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 9:21 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

That's interesting. Sounds like when you connect to the virtual desktop
using RDP, you don't get speech from the computer. Do you have to manually
load JAWS, or does that even work?


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Thursday, March 16, 2017 8:58 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

I do have a Braille display, but it is not connected to my main computer, so
it isn't being used in RDP sessions. I have also ensured that remote audio
plays on the remote computer and not on my local computer to ensure that the
speech I do get is coming from my local computer and not the remote one.

The inconsistency of the speech is what is baffling. It seems that if I use
insert+F4 to shut JAWS down and reload it, all is well. However, there
insert+are
other times when speech is available immediately as it should be when I
start the RDP session.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

I think that's probably true. I'm not sure if you are a braille user or
not, but if so, are you getting braille output from your braille display?


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Thursday, March 16, 2017 8:50 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Thanks, Michael. I do know that audio is being taken from my local computer
during remote sessions when it does work, because if I have audio ducking
on, it continues to work properly.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 8:37 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Hi Jonathan! Are you sure that the speech you are hearing is from your
computer, and not from the Remote Desktop itself? One way you can tell is
by listening, and seeing if some of the words are cut off, or the speech is
a bit sluggish. If this is the case, you may want to go into the advanced
settings, and uncheck the Remote access boxes, and then reboot your machine.
After the computer comes back up, go back into settings, and reenable the
remote access options by checking the appropriate boxes. Reboot again, and
then try to connect to the remote desktop. I had to do this once when using
Citrix Xenn Desktop and it solved my issues.
I should also point out that when you log into a remote desktop session, in
most cases, you don't need to worry about the log on screen anyway, because
the remote computer should already be on. I hope this info helps!

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Wednesday, March 15, 2017 3:29 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Thanks, Soronel. I have done this and still have the problem where speech
isn't always available after connecting to an RDP session. I did purchase
the remote access add-on and it is active.

Jonathan

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Soronel
Haetir
Sent: Wednesday, March 15, 2017 3:21 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

My experience with RDP is that setting jaws to run at login from the target
computer (as if you were sitting down at that machine and logging in
normally) doesn't work very well. Instead I tell the RDP client to run jaws
after connecting and that does work.

And as Michael says, for RDP to be useful at all you have to have purchased
the remote access option for your jaws license. (At the time I did that it
was only available for jaws pro, but am not sure if that changed with FS'
change in license structure).

On 3/15/17, Michael Mote <miketmote73@...> wrote:
Hi Jonathan! I'm wondering if the remote access for JAWS is working
correctly. It sounds like you may be getting the speech through the
PC you're connecting to, and not your own PC. The other thing that
you mentioned in your email that raises a red flag is the fact that
you have to have your authorization installed on the computer that
you're connecting to.
If remote access is working properly, that shouldn't be the case.
Have you paid for the remote access to be enabled on your version of JAWS?



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Jonathan Milam
Sent: Tuesday, March 14, 2017 3:15 PM
To: main@jfw.groups.io
Subject: JAWS 18 and RDP Sessions



Hi All,



I am having difficulty using JAWS in RDP sessions. Since the
computers to which I am connecting must be logged on 24/7, I use
Disconnect instead of Logoff to terminate the session. The problem I
am having is that quite often when I connect via an RDP session,
speech is not available with JAWS.
I usually have to end the JAWS process through Task Manager and then
restart it again to have speech. However, this doesn't always work,
and I have to restart the entire computer to resolve it. Other times
it connects without difficulty and speech is immediately available. I
have checked to run JAWS and logon and after all users using Always,
but this hasn't helped. The only consistent connection I can get is
with a computer on which JAWS is registered with my auth code. I was
under the impression that the auth code wasn't needed for computer
running JAWS remotely, however, and so this doesn't explain the
inconsistency I'm seeing. The problem is happening on several
different desktops with 2 running WIN7 and 1 running WIN10. Does
anyone have ideas on this?



Thanks,

Jonathan




--
Soronel Haetir
soronel.haetir@...


Re: Cisco IP Communicator?

Marquette, Ed <ed.marquette@...>
 

Jabber is almost impossible to use without Doug Lee’s scripts.  It keeps getting better, but the scripts really are necessary for significant parts of the product’s functionality.

The Jabber App on my iPhone is more accessible, but still not 100%.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lee, Amanda *
Sent: Thursday, March 16, 2017 9:37 AM
To: main@jfw.groups.io
Subject: Re: Cisco IP Communicator?

 

I’ve used Jaber before but not with JAWS.  It seems both are similar.

 

Amanda Lee

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Marquette, Ed
Sent: Thursday, March 16, 2017 10:35 AM
To: main@jfw.groups.io
Subject: Re: Cisco IP Communicator?

 

James,

I have a pretty good relationship with technical support at Cisco, though pretty much entirely with respect to Cisco Jabber.

I know I have Cisco communicator on my desktop, but I have no idea what it is used for.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of James Homuth
Sent: Thursday, March 16, 2017 8:51 AM
To: main@jfw.groups.io
Subject: Cisco IP Communicator?

 

I probably already know the answer, but is there such a thing as a JAWS script for Cisco IP Communicator? And if  so, where might I go about getting my hands on it?


This E-mail message is confidential, is intended only for the named recipients above and may contain information
that is privileged, attorney work product or otherwise protected by applicable law. If you have received this
message in error, please notify the sender at 402-346-6000 and delete this E-mail message.
Thank you.


Re: Cisco IP Communicator?

Lee, Amanda * <amanda.lee@...>
 

I’ve used Jaber before but not with JAWS.  It seems both are similar.

 

Amanda Lee

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Marquette, Ed
Sent: Thursday, March 16, 2017 10:35 AM
To: main@jfw.groups.io
Subject: Re: Cisco IP Communicator?

 

James,

I have a pretty good relationship with technical support at Cisco, though pretty much entirely with respect to Cisco Jabber.

I know I have Cisco communicator on my desktop, but I have no idea what it is used for.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of James Homuth
Sent: Thursday, March 16, 2017 8:51 AM
To: main@jfw.groups.io
Subject: Cisco IP Communicator?

 

I probably already know the answer, but is there such a thing as a JAWS script for Cisco IP Communicator? And if  so, where might I go about getting my hands on it?


This E-mail message is confidential, is intended only for the named recipients above and may contain information
that is privileged, attorney work product or otherwise protected by applicable law. If you have received this
message in error, please notify the sender at 402-346-6000 and delete this E-mail message.
Thank you.


Re: Cisco IP Communicator?

Lee, Amanda * <amanda.lee@...>
 

JAWS reads quite a bit.  I can use it to carry on a conversation with a co-worker and exchange information as this co-worker is in a different site.  It’s tedious though to activate some of the buttons and such and determine if certain actions have occurred.  It’s workable ‘as is’ but it could improve. 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of James Homuth
Sent: Thursday, March 16, 2017 10:27 AM
To: main@jfw.groups.io
Subject: Re: Cisco IP Communicator?

 

How is it you use this program for anything? My admittedly limitted testing of it tells me JAWS doesn't read a thing.


Re: Cisco IP Communicator?

Marquette, Ed <ed.marquette@...>
 

James,

I have a pretty good relationship with technical support at Cisco, though pretty much entirely with respect to Cisco Jabber.

I know I have Cisco communicator on my desktop, but I have no idea what it is used for.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of James Homuth
Sent: Thursday, March 16, 2017 8:51 AM
To: main@jfw.groups.io
Subject: Cisco IP Communicator?

 

I probably already know the answer, but is there such a thing as a JAWS script for Cisco IP Communicator? And if  so, where might I go about getting my hands on it?


This E-mail message is confidential, is intended only for the named recipients above and may contain information
that is privileged, attorney work product or otherwise protected by applicable law. If you have received this
message in error, please notify the sender at 402-346-6000 and delete this E-mail message.
Thank you.


Re: Cisco IP Communicator?

James Homuth
 

How is it you use this program for anything? My admittedly limitted testing of it tells me JAWS doesn't read a thing.


Re: Cisco IP Communicator?

Lee, Amanda * <amanda.lee@...>
 

Don’t know of one but would likewise be interested as we utilize this application as our IM between team members.

 

Regards,

 

Amanda Lee

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of James Homuth
Sent: Thursday, March 16, 2017 9:51 AM
To: main@jfw.groups.io
Subject: Cisco IP Communicator?

 

I probably already know the answer, but is there such a thing as a JAWS script for Cisco IP Communicator? And if  so, where might I go about getting my hands on it?


Re: JAWS 18 and RDP Sessions

Bissett, Tom <tom.bissett@...>
 

Jaws would have to be installed on each server. You would know which one you are hitting because you would be using specific IP addresses.
Practical? depending on what you need to do on the servers. Many companies policies make it extremely difficult to allow jaws to be installed in a production environment. I couldn't even get them to allow me to install jaws in a Q A environment.
Tom Bisset

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Ekstrand, Pamela A. -ND
Sent: Thursday, March 16, 2017 9:46 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Am I correct in thinking that the JAWS solution for RDP is not really practical in cases where you work for a company with large server farms so you don't know which server you would be hitting when you log in? Wouldn't JAWS have to be installed on every server?

Pam


________________________________________
From: main@jfw.groups.io [main@jfw.groups.io] on behalf of Jonathan Milam [milamj@...]
Sent: Thursday, March 16, 2017 9:24 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Well when I disconnect from the session I leave JAWS running. When I reconnect, sometimes I get speech, but more often than not I have to unload JAWS and reload it again and speech returns. Interestingly enough, I have a computer at home on which I am not seeing this problem. However, 2 other computers in a separate location of the same model have the speech issue, and two of a different model in yet another location have the problem as well. I am currently waiting to hear from VFO Support, but I really need to get this resolved sooner than later, so I decided to reach out to this list as well.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael Mote
Sent: Thursday, March 16, 2017 9:21 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

That's interesting. Sounds like when you connect to the virtual desktop using RDP, you don't get speech from the computer. Do you have to manually load JAWS, or does that even work?


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan Milam
Sent: Thursday, March 16, 2017 8:58 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

I do have a Braille display, but it is not connected to my main computer, so it isn't being used in RDP sessions. I have also ensured that remote audio plays on the remote computer and not on my local computer to ensure that the speech I do get is coming from my local computer and not the remote one.

The inconsistency of the speech is what is baffling. It seems that if I use
insert+F4 to shut JAWS down and reload it, all is well. However, there
insert+are
other times when speech is available immediately as it should be when I start the RDP session.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael Mote
Sent: Thursday, March 16, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

I think that's probably true. I'm not sure if you are a braille user or not, but if so, are you getting braille output from your braille display?


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan Milam
Sent: Thursday, March 16, 2017 8:50 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Thanks, Michael. I do know that audio is being taken from my local computer during remote sessions when it does work, because if I have audio ducking on, it continues to work properly.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael Mote
Sent: Thursday, March 16, 2017 8:37 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Hi Jonathan! Are you sure that the speech you are hearing is from your computer, and not from the Remote Desktop itself? One way you can tell is by listening, and seeing if some of the words are cut off, or the speech is a bit sluggish. If this is the case, you may want to go into the advanced settings, and uncheck the Remote access boxes, and then reboot your machine.
After the computer comes back up, go back into settings, and reenable the remote access options by checking the appropriate boxes. Reboot again, and then try to connect to the remote desktop. I had to do this once when using Citrix Xenn Desktop and it solved my issues.
I should also point out that when you log into a remote desktop session, in most cases, you don't need to worry about the log on screen anyway, because the remote computer should already be on. I hope this info helps!

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan Milam
Sent: Wednesday, March 15, 2017 3:29 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Thanks, Soronel. I have done this and still have the problem where speech
isn't always available after connecting to an RDP session. I did purchase the remote access add-on and it is active.

Jonathan

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Soronel Haetir
Sent: Wednesday, March 15, 2017 3:21 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

My experience with RDP is that setting jaws to run at login from the target computer (as if you were sitting down at that machine and logging in
normally) doesn't work very well. Instead I tell the RDP client to run jaws after connecting and that does work.

And as Michael says, for RDP to be useful at all you have to have purchased the remote access option for your jaws license. (At the time I did that it was only available for jaws pro, but am not sure if that changed with FS'
change in license structure).

On 3/15/17, Michael Mote <miketmote73@...> wrote:
Hi Jonathan! I'm wondering if the remote access for JAWS is working
correctly. It sounds like you may be getting the speech through the
PC you're connecting to, and not your own PC. The other thing that
you mentioned in your email that raises a red flag is the fact that
you have to have your authorization installed on the computer that
you're connecting to.
If remote access is working properly, that shouldn't be the case.
Have you paid for the remote access to be enabled on your version of JAWS?



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Jonathan Milam
Sent: Tuesday, March 14, 2017 3:15 PM
To: main@jfw.groups.io
Subject: JAWS 18 and RDP Sessions



Hi All,



I am having difficulty using JAWS in RDP sessions. Since the
computers to which I am connecting must be logged on 24/7, I use
Disconnect instead of Logoff to terminate the session. The problem I
am having is that quite often when I connect via an RDP session,
speech is not available with JAWS.
I usually have to end the JAWS process through Task Manager and then
restart it again to have speech. However, this doesn't always work,
and I have to restart the entire computer to resolve it. Other times
it connects without difficulty and speech is immediately available. I
have checked to run JAWS and logon and after all users using Always,
but this hasn't helped. The only consistent connection I can get is
with a computer on which JAWS is registered with my auth code. I was
under the impression that the auth code wasn't needed for computer
running JAWS remotely, however, and so this doesn't explain the
inconsistency I'm seeing. The problem is happening on several
different desktops with 2 running WIN7 and 1 running WIN10. Does
anyone have ideas on this?



Thanks,

Jonathan




--
Soronel Haetir
soronel.haetir@...


Cisco IP Communicator?

James Homuth
 

I probably already know the answer, but is there such a thing as a JAWS script for Cisco IP Communicator? And if  so, where might I go about getting my hands on it?


Re: JAWS 18 and RDP Sessions

Jonathan Milam <milamj@...>
 

That may be, but I myself am not in such a situation. These are
completely separate computers and not part of a large server farm or
conglomerate.

Jonathan

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Ekstrand, Pamela A. -ND
Sent: Thursday, March 16, 2017 9:46 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Am I correct in thinking that the JAWS solution for RDP is not really
practical in cases where you work for a company with large server farms so
you don't know which server you would be hitting when you log in?
Wouldn't JAWS have to be installed on every server?

Pam


________________________________________
From: main@jfw.groups.io [main@jfw.groups.io] on behalf of Jonathan Milam
[milamj@...]
Sent: Thursday, March 16, 2017 9:24 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Well when I disconnect from the session I leave JAWS running. When I
reconnect, sometimes I get speech, but more often than not I have to
unload JAWS and reload it again and speech returns. Interestingly enough,
I have a computer at home on which I am not seeing this problem. However,
2 other computers in a separate location of the same model have the speech
issue, and two of a different model in yet another location have the
problem as well. I am currently waiting to hear from VFO Support, but I
really need to get this resolved sooner than later, so I decided to reach
out to this list as well.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 9:21 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

That's interesting. Sounds like when you connect to the virtual desktop
using RDP, you don't get speech from the computer. Do you have to
manually load JAWS, or does that even work?


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Thursday, March 16, 2017 8:58 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

I do have a Braille display, but it is not connected to my main computer,
so it isn't being used in RDP sessions. I have also ensured that remote
audio plays on the remote computer and not on my local computer to ensure
that the speech I do get is coming from my local computer and not the
remote one.

The inconsistency of the speech is what is baffling. It seems that if I
use
insert+F4 to shut JAWS down and reload it, all is well. However, there
insert+are
other times when speech is available immediately as it should be when I
start the RDP session.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

I think that's probably true. I'm not sure if you are a braille user or
not, but if so, are you getting braille output from your braille display?


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Thursday, March 16, 2017 8:50 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Thanks, Michael. I do know that audio is being taken from my local
computer during remote sessions when it does work, because if I have audio
ducking on, it continues to work properly.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 8:37 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Hi Jonathan! Are you sure that the speech you are hearing is from your
computer, and not from the Remote Desktop itself? One way you can tell is
by listening, and seeing if some of the words are cut off, or the speech
is a bit sluggish. If this is the case, you may want to go into the
advanced settings, and uncheck the Remote access boxes, and then reboot
your machine.
After the computer comes back up, go back into settings, and reenable the
remote access options by checking the appropriate boxes. Reboot again,
and then try to connect to the remote desktop. I had to do this once when
using Citrix Xenn Desktop and it solved my issues.
I should also point out that when you log into a remote desktop session,
in most cases, you don't need to worry about the log on screen anyway,
because the remote computer should already be on. I hope this info helps!

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Wednesday, March 15, 2017 3:29 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Thanks, Soronel. I have done this and still have the problem where
speech
isn't always available after connecting to an RDP session. I did
purchase the remote access add-on and it is active.

Jonathan

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Soronel
Haetir
Sent: Wednesday, March 15, 2017 3:21 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

My experience with RDP is that setting jaws to run at login from the
target computer (as if you were sitting down at that machine and logging
in
normally) doesn't work very well. Instead I tell the RDP client to run
jaws after connecting and that does work.

And as Michael says, for RDP to be useful at all you have to have
purchased the remote access option for your jaws license. (At the time I
did that it was only available for jaws pro, but am not sure if that
changed with FS'
change in license structure).

On 3/15/17, Michael Mote <miketmote73@...> wrote:
Hi Jonathan! I'm wondering if the remote access for JAWS is working
correctly. It sounds like you may be getting the speech through the
PC you're connecting to, and not your own PC. The other thing that
you mentioned in your email that raises a red flag is the fact that
you have to have your authorization installed on the computer that
you're connecting to.
If remote access is working properly, that shouldn't be the case.
Have you paid for the remote access to be enabled on your version of
JAWS?



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Jonathan Milam
Sent: Tuesday, March 14, 2017 3:15 PM
To: main@jfw.groups.io
Subject: JAWS 18 and RDP Sessions



Hi All,



I am having difficulty using JAWS in RDP sessions. Since the
computers to which I am connecting must be logged on 24/7, I use
Disconnect instead of Logoff to terminate the session. The problem I
am having is that quite often when I connect via an RDP session,
speech is not available with JAWS.
I usually have to end the JAWS process through Task Manager and then
restart it again to have speech. However, this doesn't always work,
and I have to restart the entire computer to resolve it. Other times
it connects without difficulty and speech is immediately available. I
have checked to run JAWS and logon and after all users using Always,
but this hasn't helped. The only consistent connection I can get is
with a computer on which JAWS is registered with my auth code. I was
under the impression that the auth code wasn't needed for computer
running JAWS remotely, however, and so this doesn't explain the
inconsistency I'm seeing. The problem is happening on several
different desktops with 2 running WIN7 and 1 running WIN10. Does
anyone have ideas on this?



Thanks,

Jonathan




--
Soronel Haetir
soronel.haetir@...


Re: JAWS 18 and RDP Sessions

Ekstrand, Pamela A. -ND
 

Am I correct in thinking that the JAWS solution for RDP is not really practical in cases where you work for a company with large server farms so you don't know which server you would be hitting when you log in? Wouldn't JAWS have to be installed on every server?

Pam


________________________________________
From: main@jfw.groups.io [main@jfw.groups.io] on behalf of Jonathan Milam [milamj@...]
Sent: Thursday, March 16, 2017 9:24 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Well when I disconnect from the session I leave JAWS running. When I
reconnect, sometimes I get speech, but more often than not I have to unload
JAWS and reload it again and speech returns. Interestingly enough, I have a
computer at home on which I am not seeing this problem. However, 2 other
computers in a separate location of the same model have the speech issue,
and two of a different model in yet another location have the problem as
well. I am currently waiting to hear from VFO Support, but I really need to
get this resolved sooner than later, so I decided to reach out to this list
as well.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 9:21 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

That's interesting. Sounds like when you connect to the virtual desktop
using RDP, you don't get speech from the computer. Do you have to manually
load JAWS, or does that even work?


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Thursday, March 16, 2017 8:58 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

I do have a Braille display, but it is not connected to my main computer, so
it isn't being used in RDP sessions. I have also ensured that remote audio
plays on the remote computer and not on my local computer to ensure that the
speech I do get is coming from my local computer and not the remote one.

The inconsistency of the speech is what is baffling. It seems that if I use
insert+F4 to shut JAWS down and reload it, all is well. However, there
insert+are
other times when speech is available immediately as it should be when I
start the RDP session.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 8:55 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

I think that's probably true. I'm not sure if you are a braille user or
not, but if so, are you getting braille output from your braille display?


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Thursday, March 16, 2017 8:50 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Thanks, Michael. I do know that audio is being taken from my local computer
during remote sessions when it does work, because if I have audio ducking
on, it continues to work properly.

Jonathan
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Michael
Mote
Sent: Thursday, March 16, 2017 8:37 AM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Hi Jonathan! Are you sure that the speech you are hearing is from your
computer, and not from the Remote Desktop itself? One way you can tell is
by listening, and seeing if some of the words are cut off, or the speech is
a bit sluggish. If this is the case, you may want to go into the advanced
settings, and uncheck the Remote access boxes, and then reboot your machine.
After the computer comes back up, go back into settings, and reenable the
remote access options by checking the appropriate boxes. Reboot again, and
then try to connect to the remote desktop. I had to do this once when using
Citrix Xenn Desktop and it solved my issues.
I should also point out that when you log into a remote desktop session, in
most cases, you don't need to worry about the log on screen anyway, because
the remote computer should already be on. I hope this info helps!

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonathan
Milam
Sent: Wednesday, March 15, 2017 3:29 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

Thanks, Soronel. I have done this and still have the problem where speech
isn't always available after connecting to an RDP session. I did purchase
the remote access add-on and it is active.

Jonathan

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Soronel
Haetir
Sent: Wednesday, March 15, 2017 3:21 PM
To: main@jfw.groups.io
Subject: Re: JAWS 18 and RDP Sessions

My experience with RDP is that setting jaws to run at login from the target
computer (as if you were sitting down at that machine and logging in
normally) doesn't work very well. Instead I tell the RDP client to run jaws
after connecting and that does work.

And as Michael says, for RDP to be useful at all you have to have purchased
the remote access option for your jaws license. (At the time I did that it
was only available for jaws pro, but am not sure if that changed with FS'
change in license structure).

On 3/15/17, Michael Mote <miketmote73@...> wrote:
Hi Jonathan! I’m wondering if the remote access for JAWS is working
correctly. It sounds like you may be getting the speech through the
PC you’re connecting to, and not your own PC. The other thing that
you mentioned in your email that raises a red flag is the fact that
you have to have your authorization installed on the computer that
you’re connecting to.
If remote access is working properly, that shouldn’t be the case.
Have you paid for the remote access to be enabled on your version of JAWS?



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Jonathan Milam
Sent: Tuesday, March 14, 2017 3:15 PM
To: main@jfw.groups.io
Subject: JAWS 18 and RDP Sessions



Hi All,



I am having difficulty using JAWS in RDP sessions. Since the
computers to which I am connecting must be logged on 24/7, I use
Disconnect instead of Logoff to terminate the session. The problem I
am having is that quite often when I connect via an RDP session,
speech is not available with JAWS.
I usually have to end the JAWS process through Task Manager and then
restart it again to have speech. However, this doesn’t always work,
and I have to restart the entire computer to resolve it. Other times
it connects without difficulty and speech is immediately available. I
have checked to run JAWS and logon and after all users using Always,
but this hasn’t helped. The only consistent connection I can get is
with a computer on which JAWS is registered with my auth code. I was
under the impression that the auth code wasn’t needed for computer
running JAWS remotely, however, and so this doesn’t explain the
inconsistency I’m seeing. The problem is happening on several
different desktops with 2 running WIN7 and 1 running WIN10. Does
anyone have ideas on this?



Thanks,

Jonathan




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Soronel Haetir
soronel.haetir@...