One of my banking accounts is with Capital One; which is accessible using Jaws.  The bank makes a point of advertising this.  PayPal is a fine vehicle which can be used to pay friends and family for things. Lack of adequate security is one of the reasons not to use paper checks at all.  Particularly in view of the fact their security can be so easily compromised.
Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for Windows
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This email has been checked for viruses by Avast antivirus software.
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<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>

I wonder if you first called the number Chase assigns for reporting fraud.
Also, they have a dedicated email address for reporting fraud, which is
how I would have gone about it. An additional benefit, apart from
convenience, is that the email serves as a record of the timeliness of
your filing, which might be helpful in the event fraudulent charges need
to be removed.

Our local Chase branch has people you can talk to when you have problems.
It's an additional layer of support. One woman there now answers my calls
when I dial her directly.

--
My novel Caroline is now available in paperback, Kindle and audiobook
versions and, for qualified readers in the US, at the National Library
Service/BARD. Go to: https://adrianspratt.com/book/

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Thursday, July 28, 2022 1:07 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay

I beg to differ on Chase's phone support, and that is the reason I am
looking for a new bank. I recently had a problem with fraudulent charges
appearing in my account through my debit card. I called the bank to deal
with the problem, first I was told that my wait time would be 30 minutes,
then 30 minutes or so later that person told me that they couldn't help me
and that I needed to talk to their fraud department, then they transferred
me, I was then told that my wait time would be 50 minutes, I waited and
while I was waiting I played some games on my computer, later I checked
the time and realized that I had been waiting for two and a half hours and
was still waiting for someone to answer the phone. That's not what I call
good customer service!

Gene...


On 7/28/2022 12:54 PM, Adrian Spratt wrote:

If trust is the issue, opening accounts at two banks only doubles the
anxiety. It happens I do have accounts at both Chase and BofA. I find
Chase's website needlessly complicated but manageable, while BofA's is
simpler. However, BofA's phone customer service is terrible, while
Chase's phone and on-location service is good.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kelly
Pierce
Sent: Thursday, July 28, 2022 12:49 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay

Why not open accounts at both Chase and Bank of America and then try out
their websites and iPhone apps? After a few months, close the account you
like least.

Kelly



On 7/26/22, Howard Traxler <htraxler7@...> wrote:

I don't seem to trust my (an any other) bank to protect my account.
e issued a paper check to a grand daughter, not of a significant
amount, and she managed to cash it twice; and how many more times
before we caught the problem. As long as the recipient hangs on to
your check, who's to say how many times they can cash it?

Howard


On 7/26/2022 3:05 PM, Larry Thacker Jr. wrote:

Some aps are better than others at this. The Bank of America app
for iOS does a good jog of giving you directions and then
automatically snapping the pic when it’s right. I was surprised to
find that the app for a local bank I’ve been evaluating did this as
well. I am finding a few holes in it, but overall the app and web
site designed by Computer Services Inc. (CSI) seems to work pretty
well. A tell may be that when you go to online banking the web site
address reads yourbankname.mybanking.net. One caveat though, the
security lacks true two-factor authentication. As much as I want
to perf local business over mega corporations that don’t have my
interests at heart, this may ultimately be a deal breaker for me.

*From:* main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of
*Brian Vogel
*Sent:* Tuesday, July 26, 2022 2:10 PM
*To:* main@jfw.groups.io
*Subject:* Re: bank on line bill pay

On Tue, Jul 26, 2022 at 01:58 PM, Gene Warner wrote:

You have to take pictures of the front and back of the check.

-
Well, yes, as that's how any mobile banking app gets the data
necessary to deposit the check and to have the legally required
images (when the bank processes the checks normally they're
scanned, and images are saved).

When it comes to things like this, it's always easier to enlist
sighted assistance, once, to get a "photo rig" set up for your
smartphone. I've done this on multiple occasions, and not just for
banking apps, so that the phone can be placed on top of the rig
(which is usually a small cardboard box, cut into what amounts to a
small table with an opening large enough for the smartphone's
camera to be able to take photos of items placed "on the floor"
(table top or desk top in reality) beneath the rig. Once set up
this tends to work like a charm for as long as the rig remains viable.
--

Brian *-*Windows 10, 64-Bit, Version 21H2, Build 19044

*Here is a test to find out whether your mission in life is complete.
If you’re alive, it isn’t.**
* ~ Lauren Bacall

--
It's so convenient when you folks sign your messages with your name
(or even an alias). Then I don't have to close the message and look
through the headings to find the originator.

As I originally started this thread I thought I would try one more question: My bank switched how they pay your bill. They used to have a list of your payees, you clicked on the payee you wanted to pay and you were taken to a dialogue where you entered  the amount  you wanted to pay. Now the bills will go directly to your bank and they will send payment to the payee and you are cut out of the loop till the end of the month when you get a list on your monthly statement. Are all banks now using this system?  Tom
-----Original Message----- From: Adrian Spratt
Sent: Thursday, July 28, 2022 2:13 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay
This is why it's essential to note all the details on your credit or debit card when it arrives in the mail.
--
My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Thursday, July 28, 2022 4:51 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay
Before the first agent transferred me to the fraud department they first closed my debit card and ordered me a new one for which I was charged $5, then they gave me the direct number to the fraud department.
I used it the following day to dispute the charges and to get them removed.
They never offered to give me the email address to report fraud to.
Gene...
On 7/28/2022 4:23 PM, Adrian Spratt wrote:

I wonder if you first called the number Chase assigns for reporting fraud. Also, they have a dedicated email address for reporting fraud, which is how I would have gone about it. An additional benefit, apart from convenience, is that the email serves as a record of the timeliness of your filing, which might be helpful in the event fraudulent charges need to be removed.

Our local Chase branch has people you can talk to when you have problems. It's an additional layer of support. One woman there now answers my calls when I dial her directly.

--
My novel Caroline is now available in paperback, Kindle and audiobook
versions and, for qualified readers in the US, at the National Library
Service/BARD. Go to: https://adrianspratt.com/book/

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Thursday, July 28, 2022 1:07 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay

I beg to differ on Chase's phone support, and that is the reason I am looking for a new bank. I recently had a problem with fraudulent charges appearing in my account through my debit card. I called the bank to deal with the problem, first I was told that my wait time would be 30 minutes, then 30 minutes or so later that person told me that they couldn't help me and that I needed to talk to their fraud department, then they transferred me, I was then told that my wait time would be 50 minutes, I waited and while I was waiting I played some games on my computer, later I checked the time and realized that I had been waiting for two and a half hours and was still waiting for someone to answer the phone. That's not what I call good customer service!

Gene...


On 7/28/2022 12:54 PM, Adrian Spratt wrote:

If trust is the issue, opening accounts at two banks only doubles the anxiety. It happens I do have accounts at both Chase and BofA. I find Chase's website needlessly complicated but manageable, while BofA's is simpler. However, BofA's phone customer service is terrible, while Chase's phone and on-location service is good.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kelly
Pierce
Sent: Thursday, July 28, 2022 12:49 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay

Why not open accounts at both Chase and Bank of America and then try out their websites and iPhone apps? After a few months, close the account you like least.

Kelly



On 7/26/22, Howard Traxler <htraxler7@...> wrote:

I don't seem to trust my (an any other) bank to protect my account.
e issued a paper check to a grand daughter, not of a significant
amount, and she managed to cash it twice; and how many more times
before we caught the problem.  As long as the recipient hangs on to
your check, who's to say how many times they can cash it?

Howard


On 7/26/2022 3:05 PM, Larry Thacker Jr. wrote:

Some aps are better than others at this. The Bank of America app
for iOS does a good jog of giving you directions and then
automatically snapping the pic when it’s right.  I was surprised to
find that the app for a local bank I’ve been evaluating did this as
well.  I am finding a few holes in it, but overall the app and web
site designed by Computer Services Inc. (CSI) seems to work pretty
well. A tell may be that when you go to online banking the web site
address reads yourbankname.mybanking.net.  One caveat though, the
security lacks true two-factor authentication.  As much as I want
to perf local business over mega corporations that don’t have my
interests at heart, this may ultimately be a deal breaker for me.

*From:* main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of
*Brian Vogel
*Sent:* Tuesday, July 26, 2022 2:10 PM
*To:* main@jfw.groups.io
*Subject:* Re: bank on line bill pay

On Tue, Jul 26, 2022 at 01:58 PM, Gene Warner wrote:

      You have to take pictures of the front and back of the check.

-
Well, yes, as that's how any mobile banking app gets the data
necessary to deposit the check and to have the legally required
images (when the bank processes the checks normally they're
scanned, and images are saved).

When it comes to things like this, it's always easier to enlist
sighted assistance, once, to get a "photo rig" set up for your
smartphone.  I've done this on multiple occasions, and not just for
banking apps, so that the phone can be placed on top of the rig
(which is usually a small cardboard box, cut into what amounts to a
small table with an opening large enough for the smartphone's
camera to be able to take photos of items placed "on the floor"
(table top or desk top in reality) beneath the rig.  Once set up
this tends to work like a charm for as long as the rig remains viable.
--

Brian *-*Windows 10, 64-Bit, Version 21H2, Build 19044

*Here is a test to find out whether your mission in life is complete.
If you’re alive, it isn’t.**
*     ~ Lauren Bacall

--
It's so convenient when you folks sign your messages with your name
(or even an alias).  Then I don't have to close the message and look
through the headings to find the originator.

I wonder if you first called the number Chase assigns for reporting fraud. Also, they have a dedicated email address for reporting fraud, which is how I would have gone about it. An additional benefit, apart from convenience, is that the email serves as a record of the timeliness of your filing, which might be helpful in the event fraudulent charges need to be removed.

Our local Chase branch has people you can talk to when you have problems. It's an additional layer of support. One woman there now answers my calls when I dial her directly.

--
My novel Caroline is now available in paperback, Kindle and audiobook
versions and, for qualified readers in the US, at the National Library
Service/BARD. Go to: https://adrianspratt.com/book/

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Thursday, July 28, 2022 1:07 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay

I beg to differ on Chase's phone support, and that is the reason I am looking for a new bank. I recently had a problem with fraudulent charges appearing in my account through my debit card. I called the bank to deal with the problem, first I was told that my wait time would be 30 minutes, then 30 minutes or so later that person told me that they couldn't help me and that I needed to talk to their fraud department, then they transferred me, I was then told that my wait time would be 50 minutes, I waited and while I was waiting I played some games on my computer, later I checked the time and realized that I had been waiting for two and a half hours and was still waiting for someone to answer the phone. That's not what I call good customer service!

Gene...


On 7/28/2022 12:54 PM, Adrian Spratt wrote:

If trust is the issue, opening accounts at two banks only doubles the anxiety. It happens I do have accounts at both Chase and BofA. I find Chase's website needlessly complicated but manageable, while BofA's is simpler. However, BofA's phone customer service is terrible, while Chase's phone and on-location service is good.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kelly
Pierce
Sent: Thursday, July 28, 2022 12:49 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay

Why not open accounts at both Chase and Bank of America and then try out their websites and iPhone apps? After a few months, close the account you like least.

Kelly



On 7/26/22, Howard Traxler <htraxler7@...> wrote:

I don't seem to trust my (an any other) bank to protect my account.
e issued a paper check to a grand daughter, not of a significant
amount, and she managed to cash it twice; and how many more times
before we caught the problem. As long as the recipient hangs on to
your check, who's to say how many times they can cash it?

Howard


On 7/26/2022 3:05 PM, Larry Thacker Jr. wrote:

Some aps are better than others at this. The Bank of America app
for iOS does a good jog of giving you directions and then
automatically snapping the pic when it’s right. I was surprised to
find that the app for a local bank I’ve been evaluating did this as
well. I am finding a few holes in it, but overall the app and web
site designed by Computer Services Inc. (CSI) seems to work pretty
well. A tell may be that when you go to online banking the web site
address reads yourbankname.mybanking.net. One caveat though, the
security lacks true two-factor authentication. As much as I want
to perf local business over mega corporations that don’t have my
interests at heart, this may ultimately be a deal breaker for me.

*From:* main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of
*Brian Vogel
*Sent:* Tuesday, July 26, 2022 2:10 PM
*To:* main@jfw.groups.io
*Subject:* Re: bank on line bill pay

On Tue, Jul 26, 2022 at 01:58 PM, Gene Warner wrote:

You have to take pictures of the front and back of the check.

-
Well, yes, as that's how any mobile banking app gets the data
necessary to deposit the check and to have the legally required
images (when the bank processes the checks normally they're
scanned, and images are saved).

When it comes to things like this, it's always easier to enlist
sighted assistance, once, to get a "photo rig" set up for your
smartphone. I've done this on multiple occasions, and not just for
banking apps, so that the phone can be placed on top of the rig
(which is usually a small cardboard box, cut into what amounts to a
small table with an opening large enough for the smartphone's
camera to be able to take photos of items placed "on the floor"
(table top or desk top in reality) beneath the rig. Once set up
this tends to work like a charm for as long as the rig remains viable.
--

Brian *-*Windows 10, 64-Bit, Version 21H2, Build 19044

*Here is a test to find out whether your mission in life is complete.
If you’re alive, it isn’t.**
* ~ Lauren Bacall

--
It's so convenient when you folks sign your messages with your name
(or even an alias). Then I don't have to close the message and look
through the headings to find the originator.

This is why it's essential to note all the details on your credit or debit card when it arrives in the mail.
--
My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Thursday, July 28, 2022 4:51 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay
Before the first agent transferred me to the fraud department they first closed my debit card and ordered me a new one for which I was charged $5, then they gave me the direct number to the fraud department.
I used it the following day to dispute the charges and to get them removed.
They never offered to give me the email address to report fraud to.
Gene...
On 7/28/2022 4:23 PM, Adrian Spratt wrote:

I wonder if you first called the number Chase assigns for reporting fraud. Also, they have a dedicated email address for reporting fraud, which is how I would have gone about it. An additional benefit, apart from convenience, is that the email serves as a record of the timeliness of your filing, which might be helpful in the event fraudulent charges need to be removed.

Our local Chase branch has people you can talk to when you have problems. It's an additional layer of support. One woman there now answers my calls when I dial her directly.

--
My novel Caroline is now available in paperback, Kindle and audiobook
versions and, for qualified readers in the US, at the National Library
Service/BARD. Go to: https://adrianspratt.com/book/

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Thursday, July 28, 2022 1:07 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay

I beg to differ on Chase's phone support, and that is the reason I am looking for a new bank. I recently had a problem with fraudulent charges appearing in my account through my debit card. I called the bank to deal with the problem, first I was told that my wait time would be 30 minutes, then 30 minutes or so later that person told me that they couldn't help me and that I needed to talk to their fraud department, then they transferred me, I was then told that my wait time would be 50 minutes, I waited and while I was waiting I played some games on my computer, later I checked the time and realized that I had been waiting for two and a half hours and was still waiting for someone to answer the phone. That's not what I call good customer service!

Gene...


On 7/28/2022 12:54 PM, Adrian Spratt wrote:

If trust is the issue, opening accounts at two banks only doubles the anxiety. It happens I do have accounts at both Chase and BofA. I find Chase's website needlessly complicated but manageable, while BofA's is simpler. However, BofA's phone customer service is terrible, while Chase's phone and on-location service is good.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kelly
Pierce
Sent: Thursday, July 28, 2022 12:49 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay

Why not open accounts at both Chase and Bank of America and then try out their websites and iPhone apps? After a few months, close the account you like least.

Kelly



On 7/26/22, Howard Traxler <htraxler7@...> wrote:

I don't seem to trust my (an any other) bank to protect my account.
e issued a paper check to a grand daughter, not of a significant
amount, and she managed to cash it twice; and how many more times
before we caught the problem.  As long as the recipient hangs on to
your check, who's to say how many times they can cash it?

Howard


On 7/26/2022 3:05 PM, Larry Thacker Jr. wrote:

Some aps are better than others at this. The Bank of America app
for iOS does a good jog of giving you directions and then
automatically snapping the pic when it’s right.  I was surprised to
find that the app for a local bank I’ve been evaluating did this as
well.  I am finding a few holes in it, but overall the app and web
site designed by Computer Services Inc. (CSI) seems to work pretty
well. A tell may be that when you go to online banking the web site
address reads yourbankname.mybanking.net.  One caveat though, the
security lacks true two-factor authentication.  As much as I want
to perf local business over mega corporations that don’t have my
interests at heart, this may ultimately be a deal breaker for me.

*From:* main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of
*Brian Vogel
*Sent:* Tuesday, July 26, 2022 2:10 PM
*To:* main@jfw.groups.io
*Subject:* Re: bank on line bill pay

On Tue, Jul 26, 2022 at 01:58 PM, Gene Warner wrote:

You have to take pictures of the front and back of the check.

-
Well, yes, as that's how any mobile banking app gets the data
necessary to deposit the check and to have the legally required
images (when the bank processes the checks normally they're
scanned, and images are saved).

When it comes to things like this, it's always easier to enlist
sighted assistance, once, to get a "photo rig" set up for your
smartphone.  I've done this on multiple occasions, and not just for
banking apps, so that the phone can be placed on top of the rig
(which is usually a small cardboard box, cut into what amounts to a
small table with an opening large enough for the smartphone's
camera to be able to take photos of items placed "on the floor"
(table top or desk top in reality) beneath the rig.  Once set up
this tends to work like a charm for as long as the rig remains viable.
--

Brian *-*Windows 10, 64-Bit, Version 21H2, Build 19044

*Here is a test to find out whether your mission in life is complete.
If you’re alive, it isn’t.**
*     ~ Lauren Bacall

--
It's so convenient when you folks sign your messages with your name
(or even an alias). Then I don't have to close the message and look
through the headings to find the originator.

I wonder if you first called the number Chase assigns for reporting fraud. Also, they have a dedicated email address for reporting fraud, which is how I would have gone about it. An additional benefit, apart from convenience, is that the email serves as a record of the timeliness of your filing, which might be helpful in the event fraudulent charges need to be removed.

Our local Chase branch has people you can talk to when you have problems. It's an additional layer of support. One woman there now answers my calls when I dial her directly.

--
My novel Caroline is now available in paperback, Kindle and audiobook
versions and, for qualified readers in the US, at the National Library
Service/BARD. Go to: https://adrianspratt.com/book/

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Thursday, July 28, 2022 1:07 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay

I beg to differ on Chase's phone support, and that is the reason I am looking for a new bank. I recently had a problem with fraudulent charges appearing in my account through my debit card. I called the bank to deal with the problem, first I was told that my wait time would be 30 minutes, then 30 minutes or so later that person told me that they couldn't help me and that I needed to talk to their fraud department, then they transferred me, I was then told that my wait time would be 50 minutes, I waited and while I was waiting I played some games on my computer, later I checked the time and realized that I had been waiting for two and a half hours and was still waiting for someone to answer the phone. That's not what I call good customer service!

Gene...


On 7/28/2022 12:54 PM, Adrian Spratt wrote:

If trust is the issue, opening accounts at two banks only doubles the anxiety. It happens I do have accounts at both Chase and BofA. I find Chase's website needlessly complicated but manageable, while BofA's is simpler. However, BofA's phone customer service is terrible, while Chase's phone and on-location service is good.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kelly
Pierce
Sent: Thursday, July 28, 2022 12:49 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay

Why not open accounts at both Chase and Bank of America and then try out their websites and iPhone apps? After a few months, close the account you like least.

Kelly



On 7/26/22, Howard Traxler <htraxler7@...> wrote:

I don't seem to trust my (an any other) bank to protect my account.
e issued a paper check to a grand daughter, not of a significant
amount, and she managed to cash it twice; and how many more times
before we caught the problem.  As long as the recipient hangs on to
your check, who's to say how many times they can cash it?

Howard


On 7/26/2022 3:05 PM, Larry Thacker Jr. wrote:

Some aps are better than others at this. The Bank of America app
for iOS does a good jog of giving you directions and then
automatically snapping the pic when it’s right.  I was surprised to
find that the app for a local bank I’ve been evaluating did this as
well.  I am finding a few holes in it, but overall the app and web
site designed by Computer Services Inc. (CSI) seems to work pretty
well. A tell may be that when you go to online banking the web site
address reads yourbankname.mybanking.net.  One caveat though, the
security lacks true two-factor authentication.  As much as I want
to perf local business over mega corporations that don’t have my
interests at heart, this may ultimately be a deal breaker for me.

*From:* main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of
*Brian Vogel
*Sent:* Tuesday, July 26, 2022 2:10 PM
*To:* main@jfw.groups.io
*Subject:* Re: bank on line bill pay

On Tue, Jul 26, 2022 at 01:58 PM, Gene Warner wrote:

You have to take pictures of the front and back of the check.

-
Well, yes, as that's how any mobile banking app gets the data
necessary to deposit the check and to have the legally required
images (when the bank processes the checks normally they're
scanned, and images are saved).

When it comes to things like this, it's always easier to enlist
sighted assistance, once, to get a "photo rig" set up for your
smartphone.  I've done this on multiple occasions, and not just for
banking apps, so that the phone can be placed on top of the rig
(which is usually a small cardboard box, cut into what amounts to a
small table with an opening large enough for the smartphone's
camera to be able to take photos of items placed "on the floor"
(table top or desk top in reality) beneath the rig.  Once set up
this tends to work like a charm for as long as the rig remains viable.
--

Brian *-*Windows 10, 64-Bit, Version 21H2, Build 19044

*Here is a test to find out whether your mission in life is complete.
If you’re alive, it isn’t.**
*     ~ Lauren Bacall

--
It's so convenient when you folks sign your messages with your name
(or even an alias). Then I don't have to close the message and look
through the headings to find the originator.

Gene,
I believe that the American Printing House for the Blind sells the TI-84 modified scientific calculator. I have always wanted to own one, but am currently waiting for my rich uncle to die in the poorhouse!
Greg
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Gene Warner
Sent: Thursday, July 28, 2022 4:42 PM
To: main@jfw.groups.io
Subject: Re: TI BA II plus professional financial calculator
It sounds like a handheld or desktop calculator. I didn't look too far into it but I would bet that it probably doesn't talk, however there is a talking version of their TI-84 scientific calculator. I don't know if Texas Instruments makes it or if a third party modifies them to talk just as TDS Inc modifies Black & Decker toaster ovens to make a talking version for visually impaired people.
Here is a link I found about the TI-BA2+ calculator.
https://education.ti.com/en/products/calculators/financial/baii-plus-professional
Gene...
On 7/28/2022 3:57 PM, Ann Byrne wrote:

Has anyone had experience with this calculator? Is it hardware or
software? does it work with JAWS? I have been asked to help someone
with it, and I have never heard of it.

thx,

I wonder if you first called the number Chase assigns for reporting fraud. Also, they have a dedicated email address for reporting fraud, which is how I would have gone about it. An additional benefit, apart from convenience, is that the email serves as a record of the timeliness of your filing, which might be helpful in the event fraudulent charges need to be removed.
Our local Chase branch has people you can talk to when you have problems. It's an additional layer of support. One woman there now answers my calls when I dial her directly.
--
My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Thursday, July 28, 2022 1:07 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay
I beg to differ on Chase's phone support, and that is the reason I am looking for a new bank. I recently had a problem with fraudulent charges appearing in my account through my debit card. I called the bank to deal with the problem, first I was told that my wait time would be 30 minutes, then 30 minutes or so later that person told me that they couldn't help me and that I needed to talk to their fraud department, then they transferred me, I was then told that my wait time would be 50 minutes, I waited and while I was waiting I played some games on my computer, later I checked the time and realized that I had been waiting for two and a half hours and was still waiting for someone to answer the phone. That's not what I call good customer service!
Gene...
On 7/28/2022 12:54 PM, Adrian Spratt wrote:

If trust is the issue, opening accounts at two banks only doubles the anxiety. It happens I do have accounts at both Chase and BofA. I find Chase's website needlessly complicated but manageable, while BofA's is simpler. However, BofA's phone customer service is terrible, while Chase's phone and on-location service is good.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kelly
Pierce
Sent: Thursday, July 28, 2022 12:49 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay

Why not open accounts at both Chase and Bank of America and then try out their websites and iPhone apps? After a few months, close the account you like least.

Kelly



On 7/26/22, Howard Traxler <htraxler7@...> wrote:

I don't seem to trust my (an any other) bank to protect my account. e
issued a paper check to a grand daughter, not of a significant
amount, and she managed to cash it twice; and how many more times
before we caught the problem.  As long as the recipient hangs on to
your check, who's to say how many times they can cash it?

Howard


On 7/26/2022 3:05 PM, Larry Thacker Jr. wrote:

Some aps are better than others at this. The Bank of America app for
iOS does a good jog of giving you directions and then automatically
snapping the pic when it’s right.  I was surprised to find that the
app for a local bank I’ve been evaluating did this as well.  I am
finding a few holes in it, but overall the app and web site designed
by Computer Services Inc. (CSI) seems to work pretty well. A tell
may be that when you go to online banking the web site address reads
yourbankname.mybanking.net.  One caveat though, the security lacks
true two-factor authentication.  As much as I want to perf local
business over mega corporations that don’t have my interests at
heart, this may ultimately be a deal breaker for me.

*From:* main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of *Brian
Vogel
*Sent:* Tuesday, July 26, 2022 2:10 PM
*To:* main@jfw.groups.io
*Subject:* Re: bank on line bill pay

On Tue, Jul 26, 2022 at 01:58 PM, Gene Warner wrote:

You have to take pictures of the front and back of the check.

-
Well, yes, as that's how any mobile banking app gets the data
necessary to deposit the check and to have the legally required
images (when the bank processes the checks normally they're scanned,
and images are saved).

When it comes to things like this, it's always easier to enlist
sighted assistance, once, to get a "photo rig" set up for your
smartphone.  I've done this on multiple occasions, and not just for
banking apps, so that the phone can be placed on top of the rig
(which is usually a small cardboard box, cut into what amounts to a
small table with an opening large enough for the smartphone's camera
to be able to take photos of items placed "on the floor" (table top
or desk top in reality) beneath the rig.  Once set up this tends to
work like a charm for as long as the rig remains viable.
--

Brian *-*Windows 10, 64-Bit, Version 21H2, Build 19044

*Here is a test to find out whether your mission in life is complete.
If you’re alive, it isn’t.**
*     ~ Lauren Bacall

--
It's so convenient when you folks sign your messages with your name
(or even an alias). Then I don't have to close the message and look
through the headings to find the originator.

Has anyone had experience with this calculator? Is it hardware or
software? does it work with JAWS? I have been asked to help someone
with it, and I have never heard of it.

thx,

Has anyone had experience with this calculator?  Is it hardware or software?  does it work with JAWS?  I have been asked to help someone with it, and I have never heard of it.
thx,

If trust is the issue, opening accounts at two banks only doubles the anxiety. It happens I do have accounts at both Chase and BofA. I find Chase's website needlessly complicated but manageable, while BofA's is simpler. However, BofA's phone customer service is terrible, while Chase's phone and on-location service is good.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kelly
Pierce
Sent: Thursday, July 28, 2022 12:49 PM
To: main@jfw.groups.io
Subject: Re: bank on line bill pay

Why not open accounts at both Chase and Bank of America and then try out their websites and iPhone apps? After a few months, close the account you like least.

Kelly



On 7/26/22, Howard Traxler <htraxler7@...> wrote:

I don't seem to trust my (an any other) bank to protect my account. e
issued a paper check to a grand daughter, not of a significant
amount, and she managed to cash it twice; and how many more times
before we caught the problem.  As long as the recipient hangs on to
your check, who's to say how many times they can cash it?

Howard


On 7/26/2022 3:05 PM, Larry Thacker Jr. wrote:

Some aps are better than others at this. The Bank of America app for
iOS does a good jog of giving you directions and then automatically
snapping the pic when it’s right.  I was surprised to find that the
app for a local bank I’ve been evaluating did this as well.  I am
finding a few holes in it, but overall the app and web site designed
by Computer Services Inc. (CSI) seems to work pretty well. A tell
may be that when you go to online banking the web site address reads
yourbankname.mybanking.net.  One caveat though, the security lacks
true two-factor authentication.  As much as I want to perf local
business over mega corporations that don’t have my interests at
heart, this may ultimately be a deal breaker for me.

*From:* main@jfw.groups.io <main@jfw.groups.io> *On Behalf Of *Brian
Vogel
*Sent:* Tuesday, July 26, 2022 2:10 PM
*To:* main@jfw.groups.io
*Subject:* Re: bank on line bill pay

On Tue, Jul 26, 2022 at 01:58 PM, Gene Warner wrote:

You have to take pictures of the front and back of the check.

-
Well, yes, as that's how any mobile banking app gets the data
necessary to deposit the check and to have the legally required
images (when the bank processes the checks normally they're scanned,
and images are saved).

When it comes to things like this, it's always easier to enlist
sighted assistance, once, to get a "photo rig" set up for your
smartphone.  I've done this on multiple occasions, and not just for
banking apps, so that the phone can be placed on top of the rig
(which is usually a small cardboard box, cut into what amounts to a
small table with an opening large enough for the smartphone's camera
to be able to take photos of items placed "on the floor" (table top
or desk top in reality) beneath the rig.  Once set up this tends to
work like a charm for as long as the rig remains viable.
--

Brian *-*Windows 10, 64-Bit, Version 21H2, Build 19044

*Here is a test to find out whether your mission in life is complete.
If you’re alive, it isn’t.**
*     ~ Lauren Bacall

--
It's so convenient when you folks sign your messages with your name
(or even an alias). Then I don't have to close the message and look
through the headings to find the originator.

Hi, I find it frustrating when using the CTRL+T or K for example. Slack used to just list your thread and you could activate which ever one you wished. Now you get one item then if you keep arrowing down expecting another thread, you the “didn’t find what you expected” message and you then get told you have to type in specific search terms to find your thread.

What if I don’t know what the thread is? Also, I find the UI in general very clunky to use and some of the keystrokes do not worked as advertised.

Note:  This is the Desktop Application.

Hi. Slack user here. Also JAWS user. What problems are you having with the app?

I’ve been forced to use Slack for two years and I HATE it. Is there really people that think that Slack is an accessible Application? Every time I think something works the next day it doesn’t.

I’d love to find people that use Slack with JAWS and find it a good experience.