Date   

moderated Re: Jaws volume rising and dipping

Gene Warner
 

I have, it was Realtec's high definition audio drivers. I just uninstalled them and let Windows install the default high definition audio drivers that come with it. Problem solved. I hope that helps you, that volume problem was really annoying.

Gene...

On 8/2/2022 4:02 AM, Murray Peat wrote:
Hi there,
Sorry, one more question.
With my new Lenovo laptop I am finding that the Jaws volume rises and falls of its own accord. Sometimes this happens while working with a specific programme however mostly it happens if I open something new or move to another task. I guess this may be a sound card issue. Has anyone else come across this and perhaps knows how to resolve it?
I am using Jaws22 on Windows 10 Enterprise
With thanks
Murray


moderated Re: Jaws reporting checked after list items and on desktop

Artur Räpp
 

Hi,

 

I hope you can fix it if you:

Open a folder. For example documents folder.

Press ALT key and move with right arrow to View menu, press spacebar.

Move with up or down arrow to show. It is in the end of the menu, open it with Enter

Move with down  arrow to Item check boxes , press Enter

 

Hope this helps

Artur

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Murray Peat
Sent: Tuesday, August 2, 2022 10:42 AM
To: main@jfw.groups.io
Subject: Jaws reporting checked after list items and on desktop

 

Hi there,

I just got a new work laptop today, gone from an HP to a Lenovo.

 

After some time to set things up I have noticed that when on the desktop Jaws reports on each icon like Word checked and excel checked etc. Also in the documents folder after each item Jaws reports checked. The sighted I T person could not provide any insights. The only thing I can think of is that the laptop does have one of those touch screens that operates with a pen. The screen has been disabled.

 

I guess the highlight as I move through each item may contain an element that Jaws is reporting as checked.

 

I am using Jaws22 with Windows 10 Enterprise.

 

Any advice would be most welcome

 

With thanks

Murray

 


moderated Jaws volume rising and dipping

Murray Peat <murraytp@...>
 

Hi there,

Sorry, one more question.

With my new Lenovo laptop I am finding that the Jaws volume rises and falls of its own accord. Sometimes this happens while working with a specific programme however mostly it happens if I open something new or move to another task. I guess this may be a sound card issue. Has anyone else come across this and perhaps knows how to resolve it?

 

I am using Jaws22 on Windows 10 Enterprise

 

With thanks

Murray

 


moderated JAWS jumps to calendar when trying to open emails in a thread in gmail standard view

Rahul Bajaj
 

hi,

I use JAWS 2021, Gmail standard view, Chrome and Edge.

Let us say there is a thread with 5 emails. at any given time, typically, only 1 or 2 of those mails are open, rest are collapsed. When I press enter or space on the sender's name or the date of those collapsed emails, instead of expanding them, JAWS jumps to the calendar. And it starts telling me what my appointments for today are. How can I fix this?

Warmly,
Rahul

--
--
Rahul Bajaj
Attorney, Ira Law
Senior Associate Fellow, Vidhi Centre for Legal Policy
Rhodes Scholar (India and Linacre 2018), University of Oxford
Co-Founder, Mission Accessibility
Special Correspondent on the rights of persons with disabilities, Oxford Human Rights Hub
Coordinator of the working group on accessibility, e-Committee, Supreme Court of India





moderated Jaws reporting checked after list items and on desktop

Murray Peat <murraytp@...>
 

Hi there,

I just got a new work laptop today, gone from an HP to a Lenovo.

 

After some time to set things up I have noticed that when on the desktop Jaws reports on each icon like Word checked and excel checked etc. Also in the documents folder after each item Jaws reports checked. The sighted I T person could not provide any insights. The only thing I can think of is that the laptop does have one of those touch screens that operates with a pen. The screen has been disabled.

 

I guess the highlight as I move through each item may contain an element that Jaws is reporting as checked.

 

I am using Jaws22 with Windows 10 Enterprise.

 

Any advice would be most welcome

 

With thanks

Murray

 


moderated help with a Kobo Ebook reader

Jeff Lukacsena <jlukacsena@...>
 

Hello List,

I purchased an ebook version of a textbook I need for graduate school on kobo.

It mentions to download an app either for your desktop or iphone. I picked the desktop.

After I ran the installion it seems to open the app, but the screen seems to be blank.

I am wondering if this not accessible.

I wonder if I can convert the book into another format, or should I get my money back and purchase the book in ebook format somewhere else.

I’m running Jaws 2022 July edition and Windows 11.

Thanks,

Jeff Lukacsena

 


moderated Re: Informed delivery

Gene Warner
 

Picture Smart is a feature in JAWS, when you send it a picture it will use several services that attempt to describe what is in the picture. Usually it works reasonably well, but sometimes it wanders off into left field.

You get to it with Insert+Space,P then there a number of options to give it the picture to recognize. You can use insert+space,P,? to get help about it.

Gene...

On 8/1/2022 5:27 PM, Curtis Delzer wrote:
please, what is picture smart?
thank you. I feel I should know but having a senior moment, . . .
On 8/1/2022 8:47 AM, Gene Warner wrote:
Hi everyone!

I subscribe to the post office's informed delivery service, this service sends you a daily email with information about mail and packages that will be arriving soon. In the email are scanned images of mail that is coming to you. I send these to Picture Smart to find out what's coming and it works great.

Now here is my question: Currently I have to copy the image to the clipboard then send the image in the clipboard to Picture Smart, a two step process. I have tried using other methods to do it in one step but so far haven't figured out anything that works. Any ideas?

I am using 64 bit Thunderbird as my email client and JAWS 2022 July update on Windows 10 21H2.

Thanks!
Gene...





moderated Re: Informed delivery

Curtis Delzer
 

please, what is picture smart?

thank you. I feel I should know but having a senior moment, . . .

On 8/1/2022 8:47 AM, Gene Warner wrote:
Hi everyone!

I subscribe to the post office's informed delivery service, this service sends you a daily email with information about mail and packages that will be arriving soon. In the email are scanned images of mail that is coming to you. I send these to Picture Smart to find out what's coming and it works great.

Now here is my question: Currently I have to copy the image to the clipboard then send the image in the clipboard to Picture Smart, a two step process. I have tried using other methods to do it in one step but so far haven't figured out anything that works. Any ideas?

I am using 64 bit Thunderbird as my email client and JAWS 2022 July update on Windows 10 21H2.

Thanks!
Gene...



--
Curtis Delzer
H.S.
K6VFO
Rialto, CA
curtis@...


moderated editing and commenting in share point

Cynthia Bruce
 

Hi Folks,

 

I am part of a working/advisory group, ironically on accessibility, and I am struggling with the documents in share point. It seems like I can see comments but not what they apply to, or I can read the document text and know there is a comment without being able to see what the comment says. Has anyone had better luck than I with this? I am using JAWS 2021 and the current version of office 365.

 

Thanks for any help,

 

Cynthia


moderated Re: Informed delivery

Loy
 

Sorry,I should have said I just arrow down till Jaws says scanned image of your mail piece.

----- Original Message -----
From: "Gene Warner" <genewarner3@...>
To: <main@jfw.groups.io>
Sent: Monday, August 1, 2022 12:18 PM
Subject: Re: Informed delivery


Interesting, I just tried using tab and it skips right over the scanned
image of the mail pieces.

Gene...


On 8/1/2022 12:12 PM, Loy wrote:
This is the way I do it In Informed Daily delivery, I tab to the scanned image, JAWS reads scanned image of your mail piece. I then do Insert, space bar, P,Shift C. If it is a decent scan it will do a good job of reading the text. Doing a Shift C will skip a step from just using C.
----- Original Message ----- From: "Curtis Chong" <chong.curtis@...>
To: <main@jfw.groups.io>
Sent: Monday, August 1, 2022 11:58 AM
Subject: Re: Informed delivery


Hi Gene:

So, just so I understand this better, are you saying that asking Picture Smart to analyze a graphic you have copied from the clipboard produces a better result than focusing on the graphic and invoking the Control option? This does not sound as if Picture Smart is then working as advertised<smile>.

Curtis

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 01, 2022 9:57 AM
To: main@jfw.groups.io
Subject: Re: Informed delivery

Yes it does, I view my emails as simple html and can go to the picture
using quick navigation's 'G' key. And I have tried the 'C' option in
Picture Smart with no success.

Gene...


On 8/1/2022 11:54 AM, Curtis Chong wrote:
Hello Gene:

How are you invoking Picture Smart? Is the graphic showing up as something you can jump to using the JAWS shortcut G? If it is, have you tried INSERT+SPACE followed by p followed by c?

Cordially,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 01, 2022 9:48 AM
To: JAWS support list <main@jfw.groups.io>
Subject: Informed delivery

Hi everyone!

I subscribe to the post office's informed delivery service, this service
sends you a daily email with information about mail and packages that
will be arriving soon. In the email are scanned images of mail that is
coming to you. I send these to Picture Smart to find out what's coming
and it works great.

Now here is my question: Currently I have to copy the image to the
clipboard then send the image in the clipboard to Picture Smart, a two
step process. I have tried using other methods to do it in one step but
so far haven't figured out anything that works. Any ideas?

I am using 64 bit Thunderbird as my email client and JAWS 2022 July
update on Windows 10 21H2.

Thanks!
Gene...


























moderated Calendar in Outlook

kevin meyers <kman2020@...>
 

Hello,

I’m using most recent windows10, Outlook 2016 and Jaws 2022. For some reason out of the clear blue, the order of an appointment has switched around. It now says day view, one total event and then the description. Before it read description, location, time and date. I went into view and the settings and then columns. There was nothing to set the order like what I can do to an email. I talked to Microsoft Accessibility and they said there is nothing I can do at this time. I would have to leave feedback and maybe it would be taken care of in a future update. Has anyone experienced this issue?

Cheers,

Kevin

 


moderated Re: using office online in chrome with jaws

Rahul Bajaj
 

thanks, all. i think i have been able to sort this out. documents that are mailed to me using sharepoint are now opening in office applications on my computer. and for folders that are shared with me via email, i go to them on sharepoint and open the relevant file in the relevant office application by right clicking it.

warmly,
rahul

On Mon, 1 Aug 2022 at 21:26, David Kingsbury <davidkingsbury77@...> wrote:

Hi Rahul ,

The folks at Freedom Scientific strongly discourage using the online version of Office, only the desktop version. Among other things, I have found Excel to be completely inaccessible. I haven’t played around with the online version enough to see what else goes wrong, but you really must insist with your I T people to install the desktop version. As others have said, this certainly can be considered a reasonable accommodation.

With regard to OneDrive, your I T people can set up your OneDrive account so that you can access the OneDrive folder from within your user folder. You can then save files there and manage them from within the familiar Windows desktop environment. It should take them less than 5 minutes to set that up, and all files and folders will be synced online. 

David



--
--
Rahul Bajaj
Attorney, Ira Law
Senior Associate Fellow, Vidhi Centre for Legal Policy
Rhodes Scholar (India and Linacre 2018), University of Oxford
Co-Founder, Mission Accessibility
Special Correspondent on the rights of persons with disabilities, Oxford Human Rights Hub
Coordinator of the working group on accessibility, e-Committee, Supreme Court of India





moderated Re: Firefox 64 bit version

Karen Reynolds
 

Hi Bill,

Thank you.

 

Karen

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Monday, August 1, 2022 12:04 AM
To: main@jfw.groups.io
Subject: Re: Firefox 64 bit version

 

Hi, Karen. Here is another link that may help you with Firefox shortcuts.

 

https://www.computerhope.com/shortcut/firefox.htm

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Karen Reynolds
Sent: Sunday, July 31, 2022 8:31 PM
To: main@jfw.groups.io
Subject: Firefox 64 bit version

 

Hi,

I am wanting to use Firefox and installed the 64 bit version. Does anyone know the shortcut keys? Or where I can find them?

 

Karen

 


moderated Re: Firefox 64 bit version

Karen Reynolds
 

HI Bill,

This is perfect! Thank you so much.

 

Karen

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Sunday, July 31, 2022 11:59 PM
To: main@jfw.groups.io
Subject: Re: Firefox 64 bit version

 

Hi, Karen. Here is the best link I could find for now to address your inquiry about shortcut keys for the 64-bit version of Firefox.

 

https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Karen Reynolds
Sent: Sunday, July 31, 2022 8:31 PM
To: main@jfw.groups.io
Subject: Firefox 64 bit version

 

Hi,

I am wanting to use Firefox and installed the 64 bit version. Does anyone know the shortcut keys? Or where I can find them?

 

Karen

 


moderated Re: Informed delivery

Gene Warner
 

Interesting, I just tried using tab and it skips right over the scanned image of the mail pieces.

Gene...

On 8/1/2022 12:12 PM, Loy wrote:
This is the way I do it In Informed Daily delivery, I tab to the scanned image, JAWS reads scanned image of your mail piece. I then do Insert, space bar, P,Shift C. If it is a decent scan it will do a good job of reading the text. Doing a Shift C will skip a step from just using C.
----- Original Message ----- From: "Curtis Chong" <chong.curtis@...>
To: <main@jfw.groups.io>
Sent: Monday, August 1, 2022 11:58 AM
Subject: Re: Informed delivery
Hi Gene:
So, just so I understand this better, are you saying that asking Picture Smart to analyze a graphic you have copied from the clipboard produces a better result than focusing on the graphic and invoking the Control option? This does not sound as if Picture Smart is then working as advertised<smile>.
Curtis
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 01, 2022 9:57 AM
To: main@jfw.groups.io
Subject: Re: Informed delivery
Yes it does, I view my emails as simple html and can go to the picture
using quick navigation's 'G' key. And I have tried the 'C' option in
Picture Smart with no success.
Gene...
On 8/1/2022 11:54 AM, Curtis Chong wrote:
Hello Gene:

How are you invoking Picture Smart? Is the graphic showing up as something you can jump to using the JAWS shortcut G? If it is, have you tried INSERT+SPACE followed by p followed by c?

Cordially,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 01, 2022 9:48 AM
To: JAWS support list <main@jfw.groups.io>
Subject: Informed delivery

Hi everyone!

I subscribe to the post office's informed delivery service, this service
sends you a daily email with information about mail and packages that
will be arriving soon. In the email are scanned images of mail that is
coming to you. I send these to Picture Smart to find out what's coming
and it works great.

Now here is my question: Currently I have to copy the image to the
clipboard then send the image in the clipboard to Picture Smart, a two
step process. I have tried using other methods to do it in one step but
so far haven't figured out anything that works. Any ideas?

I am using 64 bit Thunderbird as my email client and JAWS 2022 July
update on Windows 10 21H2.

Thanks!
Gene...











moderated Re: Informed delivery

Loy
 

This is the way I do it In Informed Daily delivery, I tab to the scanned image, JAWS reads scanned image of your mail piece. I then do Insert, space bar, P,Shift C. If it is a decent scan it will do a good job of reading the text. Doing a Shift C will skip a step from just using C.

----- Original Message -----
From: "Curtis Chong" <chong.curtis@...>
To: <main@jfw.groups.io>
Sent: Monday, August 1, 2022 11:58 AM
Subject: Re: Informed delivery


Hi Gene:

So, just so I understand this better, are you saying that asking Picture Smart to analyze a graphic you have copied from the clipboard produces a better result than focusing on the graphic and invoking the Control option? This does not sound as if Picture Smart is then working as advertised<smile>.

Curtis

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 01, 2022 9:57 AM
To: main@jfw.groups.io
Subject: Re: Informed delivery

Yes it does, I view my emails as simple html and can go to the picture
using quick navigation's 'G' key. And I have tried the 'C' option in
Picture Smart with no success.

Gene...


On 8/1/2022 11:54 AM, Curtis Chong wrote:
Hello Gene:

How are you invoking Picture Smart? Is the graphic showing up as something you can jump to using the JAWS shortcut G? If it is, have you tried INSERT+SPACE followed by p followed by c?

Cordially,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 01, 2022 9:48 AM
To: JAWS support list <main@jfw.groups.io>
Subject: Informed delivery

Hi everyone!

I subscribe to the post office's informed delivery service, this service
sends you a daily email with information about mail and packages that
will be arriving soon. In the email are scanned images of mail that is
coming to you. I send these to Picture Smart to find out what's coming
and it works great.

Now here is my question: Currently I have to copy the image to the
clipboard then send the image in the clipboard to Picture Smart, a two
step process. I have tried using other methods to do it in one step but
so far haven't figured out anything that works. Any ideas?

I am using 64 bit Thunderbird as my email client and JAWS 2022 July
update on Windows 10 21H2.

Thanks!
Gene...











moderated Re: Informed delivery

Gene Warner
 

Just as a reality check I went back and tried again, although JAWS identifies the graphic as a graphic, using the 'G' key does not see it, navigation skips right over it.

I then tried Picture Smart's 'C' option and it worked! I must have done something wrong before, my apologies.

Thanks!
Gene...

On 8/1/2022 11:58 AM, Curtis Chong wrote:
Hi Gene:
So, just so I understand this better, are you saying that asking Picture Smart to analyze a graphic you have copied from the clipboard produces a better result than focusing on the graphic and invoking the Control option? This does not sound as if Picture Smart is then working as advertised<smile>.
Curtis
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 01, 2022 9:57 AM
To: main@jfw.groups.io
Subject: Re: Informed delivery
Yes it does, I view my emails as simple html and can go to the picture
using quick navigation's 'G' key. And I have tried the 'C' option in
Picture Smart with no success.
Gene...
On 8/1/2022 11:54 AM, Curtis Chong wrote:
Hello Gene:

How are you invoking Picture Smart? Is the graphic showing up as something you can jump to using the JAWS shortcut G? If it is, have you tried INSERT+SPACE followed by p followed by c?

Cordially,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 01, 2022 9:48 AM
To: JAWS support list <main@jfw.groups.io>
Subject: Informed delivery

Hi everyone!

I subscribe to the post office's informed delivery service, this service
sends you a daily email with information about mail and packages that
will be arriving soon. In the email are scanned images of mail that is
coming to you. I send these to Picture Smart to find out what's coming
and it works great.

Now here is my question: Currently I have to copy the image to the
clipboard then send the image in the clipboard to Picture Smart, a two
step process. I have tried using other methods to do it in one step but
so far haven't figured out anything that works. Any ideas?

I am using 64 bit Thunderbird as my email client and JAWS 2022 July
update on Windows 10 21H2.

Thanks!
Gene...











moderated Re: Informed delivery

Curtis Chong
 

Hi Gene:

So, just so I understand this better, are you saying that asking Picture Smart to analyze a graphic you have copied from the clipboard produces a better result than focusing on the graphic and invoking the Control option? This does not sound as if Picture Smart is then working as advertised<smile>.

Curtis

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 01, 2022 9:57 AM
To: main@jfw.groups.io
Subject: Re: Informed delivery

Yes it does, I view my emails as simple html and can go to the picture
using quick navigation's 'G' key. And I have tried the 'C' option in
Picture Smart with no success.

Gene...


On 8/1/2022 11:54 AM, Curtis Chong wrote:
Hello Gene:

How are you invoking Picture Smart? Is the graphic showing up as something you can jump to using the JAWS shortcut G? If it is, have you tried INSERT+SPACE followed by p followed by c?

Cordially,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 01, 2022 9:48 AM
To: JAWS support list <main@jfw.groups.io>
Subject: Informed delivery

Hi everyone!

I subscribe to the post office's informed delivery service, this service
sends you a daily email with information about mail and packages that
will be arriving soon. In the email are scanned images of mail that is
coming to you. I send these to Picture Smart to find out what's coming
and it works great.

Now here is my question: Currently I have to copy the image to the
clipboard then send the image in the clipboard to Picture Smart, a two
step process. I have tried using other methods to do it in one step but
so far haven't figured out anything that works. Any ideas?

I am using 64 bit Thunderbird as my email client and JAWS 2022 July
update on Windows 10 21H2.

Thanks!
Gene...











moderated Re: Informed delivery

Gene Warner
 

Yes it does, I view my emails as simple html and can go to the picture using quick navigation's 'G' key. And I have tried the 'C' option in Picture Smart with no success.

Gene...

On 8/1/2022 11:54 AM, Curtis Chong wrote:
Hello Gene:
How are you invoking Picture Smart? Is the graphic showing up as something you can jump to using the JAWS shortcut G? If it is, have you tried INSERT+SPACE followed by p followed by c?
Cordially,
Curtis Chong
-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Monday, August 01, 2022 9:48 AM
To: JAWS support list <main@jfw.groups.io>
Subject: Informed delivery
Hi everyone!
I subscribe to the post office's informed delivery service, this service
sends you a daily email with information about mail and packages that
will be arriving soon. In the email are scanned images of mail that is
coming to you. I send these to Picture Smart to find out what's coming
and it works great.
Now here is my question: Currently I have to copy the image to the
clipboard then send the image in the clipboard to Picture Smart, a two
step process. I have tried using other methods to do it in one step but
so far haven't figured out anything that works. Any ideas?
I am using 64 bit Thunderbird as my email client and JAWS 2022 July
update on Windows 10 21H2.
Thanks!
Gene...


moderated Re: using office online in chrome with jaws

David Kingsbury
 

Hi Rahul ,

The folks at Freedom Scientific strongly discourage using the online version of Office, only the desktop version. Among other things, I have found Excel to be completely inaccessible. I haven’t played around with the online version enough to see what else goes wrong, but you really must insist with your I T people to install the desktop version. As others have said, this certainly can be considered a reasonable accommodation.

With regard to OneDrive, your I T people can set up your OneDrive account so that you can access the OneDrive folder from within your user folder. You can then save files there and manage them from within the familiar Windows desktop environment. It should take them less than 5 minutes to set that up, and all files and folders will be synced online. 

David