Date   

Re: Deleting program from system disc

Christopher Zeigler
 

What version of Windows are you running?
I am wondering because maybe if you have Windows 10 or H1 or eight you can do a refresh and that may fix it since your user applications are removed.
This is Chris


On Jan 30, 2018 9:05 PM, "Bill White" <billwhite92701@...> wrote:
We tried. There is no removal tool for BullGuard antivirus.

Bill White
Billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Joe DiNero
Sent: Tuesday, January 30, 2018 7:12 AM
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Might I suggest something different if it is available. Perhaps go to the antivirus software companies website and see if they have a removal tool. This might be better than using the Windows uninstaller as some antivirus programs leave remnants of themselves behind.

Joe

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: Tuesday, January 30, 2018 10:10 AM
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Hi Jean!

Thanks so much. I'll try anything as i'm just about pulling my short hair out with this one!

If i keep going, i'll have no hair at all!


Val.


On 30/01/2018 14:58, Gene Stevens wrote:
>
> The quote system disk end quote is probably the system folder on the
> hard drive.
>
> Open this pc and navigate to the drive C. now arrow down to the
> windows folder and open that. Now navigate to the system folder and
> open it. You should find what you are looking for there.
>
> Gene
>
> Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for
> Windows 10
>
> *From: *Val Paul <mailto:vpcara79@...>
> *Sent: *Tuesday, January 30, 2018 9:16 AM
> *To: *main@jfw.groups.io <mailto:main@jfw.groups.io>
> *Subject: *Re: Deleting program from system disc
>
> Hi Jonas!
>
> I've been back on to Bullguard, and they've told me its deffinitely in
>
> the system disc and program files listed under their name, and there
> is
>
> an unstallation program instruction there as well!
>
> Val.
>
> On 30/01/2018 13:35, Jonas Voll wrote:
>
> > Hey Val!
>
> > Some times the uninstall is not the same name as the software pakege
> name.
>
> > And the model of pc such as HP or Dell is not inportint!
>
> > What is the name of your program?
>
> >
>
> >
>
> > Jonas Voll
>
> > Support Technician I
>
> > Envision, Inc.
>
> > 2301 S Water ST
>
> > Wichita,  KS 67213
>
> > O: 316-425-7141
>
> > F: 316-267-4312
>
> > www.envisionus.com
>
> >
>
> > Envision: To improve the quality of life and provide inspiration for
> the blind and visually impaired through employment, outreach,
> rehabilitation, education and research.
>
> >
>
> > -----Original Message-----
>
> > From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
> Val Paul
>
> > Sent: Tuesday, January 30, 2018 6:25 AM
>
> > To: main@jfw.groups.io
>
> > Subject: Deleting program from system disc
>
> >
>
> > Hi!
>
> >
>
> > I recently purchased an antivirus from a company but found it was
> too visual and I couldn't do a scan myself. I got this on Saturday and
> applied for a refund and the accounts department were very good about it.
>
> >
>
> > When I purchased the antivirus, they actually installed it via
> remote support, but when i contacted them this, they told me to go
> into the control pannel to programs and features to uninstall it that way.
>
> >
>
> > I have done this, but its not there!
>
> >
>
> > Since then, i've been back to them to ask them if they'll uninstall
> it for me as i couldn't find it in control pannel. They're refusing to
> do this, and have told me to go into the system disc, and i'll find
> their uninstall program there.
>
> >
>
> > I haven't a clue how to do this as i've only had hp for 2 weeks.
>
> >
>
> > Can someone help please?
>
> >
>
> > Sorry to have written such a long explaination.
>
> >
>
> >
>
> > Val..
>
> >
>
> >
>
> >
>
> >
>
> >
>
> > SonicWall identified this message as clean.
>
> > To manage your junk mail go to https://nospam.envisionus.com and
> logon with your domain userid and password.
>
> > If you consider this email to be spam please forward it to
> 'spam@...'
>
> > NOTICE: This electronic mail message and any attached files are
> confidential. The information is exclusively for the use of the
> individual or entity intended as the recipient. If you are not the
> intended recipient, any use, copying, printing, reviewing, retention,
> disclosure, distribution or forwarding of the message or any attached
> file is not authorized and is strictly prohibited. If you have
> received this electronic mail message in error, please advise the
> sender by reply electronic mail immediately and permanently delete the
> original transmission, any attachments and any copies of this message
> from your computer system.
>
> >
>
> >
>
> >
>
>
















Re: Readability Add-Ons for Web Browsers

Cristóbal
 

No clue about IE, but in Firefox, the keyboard command to enter reader view is alt+control+R. It can also be found under the view menu option when it’s available. It’s a toggel so when you’re done reading or need to go back to the regular page for whatever reason, you can do so with the same command.

In Chrome, I use the extension “JustRead”. You can invoke the same behavior with a shift+control+K keyboard command if I remember correctly.

I have found few pages where the Firefox command won’t work. Most noteably with any CNN page.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Gordon Legge
Sent: Tuesday, January 30, 2018 3:14 PM
To: main@jfw.groups.io
Subject: Readability Add-Ons for Web Browsers

 

The Safari web browser I used with VoiceOver on my iPhone has a Reader feature that organizes web pages to bring the body text (such as news articles) to focus, skipping ads, navigation links, etc. Is there a similar reader add-on for Internet Explorer or Firefox that works well with Jaws In Windows?

Thanks for your help!

--Gordon


Readability Add-Ons for Web Browsers

Gordon Legge <legge@...>
 

The Safari web browser I used with VoiceOver on my iPhone has a Reader feature that organizes web pages to bring the body text (such as news articles) to focus, skipping ads, navigation links, etc. Is there a similar reader add-on for Internet Explorer or Firefox that works well with Jaws In Windows?

Thanks for your help!

--Gordon


Microsoft Certification

Joe DiNero
 

Good Afternoon

 

Curious to know if anyone on the list has any Microsoft certifications. I am considering pursuing an Office Specialist certification and would love to pick someones brain about where they went cost accessibility etc.

 

Joe


Virus-free. www.avast.com


Re: Removable disk shortcut?

Bill White <billwhite92701@...>
 

Hi, Joe. Doing this will add an icon, not a shortcut. If you don't think there is a difference between an icon and a shortcut, try opening properties on the This PC icon on your desktop. It will not give you shortcut properties. It will take you directly to some settings.

Bill White
Billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Joe DiNero
Sent: Tuesday, January 30, 2018 8:49 AM
To: main@jfw.groups.io
Subject: Re: Removable disk shortcut?

This is how to add This PC to your desktop

1 - Go to the desktop and unselect any selected icons by hitting control + space bar
2 Hit the application key and arrow up to personalize
3 Tab to Open Theme Settings and hit enter on that
4 Tab to Desktop icon settings and hit enter
5 Arrow down to computer and hit to space bar to enable change the state to check
6 Tab to ok and hit enter
7 Voila you are done


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Elaine Young
Sent: Tuesday, January 30, 2018 11:35 AM
To: main@jfw.groups.io
Subject: Re: Removable disk shortcut?

Brice,

no, I do not have This PC on my desktop. I don't know why, but it isn't there. So perhaps this is where I should start.... how do I put it on my desktop?


Elaine


On 1/30/2018 10:41 AM, Brice Mijares wrote:
Don't you see this PC on your desktop? This PC is where you'll find
all your drives.




--
Knowing the future is uncertain; knowing the One who holds the future is a sure thing.
Be strong and of good courage; do not be afraid, nor be dismayed, for the Lord your God is with you wherever you go. Joshua 1:9

____________________________________________________________
5 Bad Foods To Avoid in 2018
Five Fatal Foods
http://thirdpartyoffers.juno.com/TGL3141/5a709ea7f26e51ea67bc9st04vuc


Re: Removable disk shortcut?

Joe DiNero
 

This is how to add This PC to your desktop

1 - Go to the desktop and unselect any selected icons by hitting control + space bar
2 Hit the application key and arrow up to personalize
3 Tab to Open Theme Settings and hit enter on that
4 Tab to Desktop icon settings and hit enter
5 Arrow down to computer and hit to space bar to enable change the state to check
6 Tab to ok and hit enter
7 Voila you are done

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Elaine Young
Sent: Tuesday, January 30, 2018 11:35 AM
To: main@jfw.groups.io
Subject: Re: Removable disk shortcut?

Brice,

no, I do not have This PC on my desktop. I don't know why, but it isn't there. So perhaps this is where I should start.... how do I put it on my desktop?


Elaine


On 1/30/2018 10:41 AM, Brice Mijares wrote:
Don't you see this PC on your desktop? This PC is where you'll find
all your drives.




--
Knowing the future is uncertain; knowing the One who holds the future is a sure thing.
Be strong and of good courage; do not be afraid, nor be dismayed, for the Lord your God is with you wherever you go. Joshua 1:9

____________________________________________________________
5 Bad Foods To Avoid in 2018
Five Fatal Foods
http://thirdpartyoffers.juno.com/TGL3141/5a709ea7f26e51ea67bc9st04vuc


Re: Deleting program from system disc

Bill White <billwhite92701@...>
 

We tried. There is no removal tool for BullGuard antivirus.

Bill White
Billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Joe DiNero
Sent: Tuesday, January 30, 2018 7:12 AM
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Might I suggest something different if it is available. Perhaps go to the antivirus software companies website and see if they have a removal tool. This might be better than using the Windows uninstaller as some antivirus programs leave remnants of themselves behind.

Joe

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: Tuesday, January 30, 2018 10:10 AM
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Hi Jean!

Thanks so much. I'll try anything as i'm just about pulling my short hair out with this one!

If i keep going, i'll have no hair at all!


Val.


On 30/01/2018 14:58, Gene Stevens wrote:

The quote system disk end quote is probably the system folder on the
hard drive.

Open this pc and navigate to the drive C. now arrow down to the
windows folder and open that. Now navigate to the system folder and
open it. You should find what you are looking for there.

Gene

Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for
Windows 10

*From: *Val Paul <mailto:vpcara79@...>
*Sent: *Tuesday, January 30, 2018 9:16 AM
*To: *main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject: *Re: Deleting program from system disc

Hi Jonas!

I've been back on to Bullguard, and they've told me its deffinitely in

the system disc and program files listed under their name, and there
is

an unstallation program instruction there as well!

Val.

On 30/01/2018 13:35, Jonas Voll wrote:

Hey Val!
Some times the uninstall is not the same name as the software pakege
name.

And the model of pc such as HP or Dell is not inportint!
What is the name of your program?
Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com
Envision: To improve the quality of life and provide inspiration for
the blind and visually impaired through employment, outreach,
rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul

Sent: Tuesday, January 30, 2018 6:25 AM
To: main@jfw.groups.io
Subject: Deleting program from system disc
Hi!
I recently purchased an antivirus from a company but found it was
too visual and I couldn't do a scan myself. I got this on Saturday and
applied for a refund and the accounts department were very good about it.

When I purchased the antivirus, they actually installed it via
remote support, but when i contacted them this, they told me to go
into the control pannel to programs and features to uninstall it that way.

I have done this, but its not there!
Since then, i've been back to them to ask them if they'll uninstall
it for me as i couldn't find it in control pannel. They're refusing to
do this, and have told me to go into the system disc, and i'll find
their uninstall program there.

I haven't a clue how to do this as i've only had hp for 2 weeks.
Can someone help please?
Sorry to have written such a long explaination.
Val..
SonicWall identified this message as clean.
To manage your junk mail go to https://nospam.envisionus.com and
logon with your domain userid and password.

If you consider this email to be spam please forward it to
'spam@...'

NOTICE: This electronic mail message and any attached files are
confidential. The information is exclusively for the use of the
individual or entity intended as the recipient. If you are not the
intended recipient, any use, copying, printing, reviewing, retention,
disclosure, distribution or forwarding of the message or any attached
file is not authorized and is strictly prohibited. If you have
received this electronic mail message in error, please advise the
sender by reply electronic mail immediately and permanently delete the
original transmission, any attachments and any copies of this message
from your computer system.


Re: Deleting program from system disc

Joe DiNero
 

Might I suggest something different if it is available. Perhaps go to the antivirus software companies website and see if they have a removal tool. This might be better than using the Windows uninstaller as some antivirus programs leave remnants of themselves behind.

Joe

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: Tuesday, January 30, 2018 10:10 AM
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Hi Jean!

Thanks so much. I'll try anything as i'm just about pulling my short hair out with this one!

If i keep going, i'll have no hair at all!


Val.


On 30/01/2018 14:58, Gene Stevens wrote:

The quote system disk end quote is probably the system folder on the
hard drive.

Open this pc and navigate to the drive C. now arrow down to the
windows folder and open that. Now navigate to the system folder and
open it. You should find what you are looking for there.

Gene

Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for
Windows 10

*From: *Val Paul <mailto:vpcara79@...>
*Sent: *Tuesday, January 30, 2018 9:16 AM
*To: *main@jfw.groups.io <mailto:main@jfw.groups.io>
*Subject: *Re: Deleting program from system disc

Hi Jonas!

I've been back on to Bullguard, and they've told me its deffinitely in

the system disc and program files listed under their name, and there
is

an unstallation program instruction there as well!

Val.

On 30/01/2018 13:35, Jonas Voll wrote:

Hey Val!
Some times the uninstall is not the same name as the software pakege
name.

And the model of pc such as HP or Dell is not inportint!
What is the name of your program?
Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com
Envision: To improve the quality of life and provide inspiration for
the blind and visually impaired through employment, outreach,
rehabilitation, education and research.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul

Sent: Tuesday, January 30, 2018 6:25 AM
To: main@jfw.groups.io
Subject: Deleting program from system disc
Hi!
I recently purchased an antivirus from a company but found it was
too visual and I couldn't do a scan myself. I got this on Saturday and
applied for a refund and the accounts department were very good about it.

When I purchased the antivirus, they actually installed it via
remote support, but when i contacted them this, they told me to go
into the control pannel to programs and features to uninstall it that way.

I have done this, but its not there!
Since then, i've been back to them to ask them if they'll uninstall
it for me as i couldn't find it in control pannel. They're refusing to
do this, and have told me to go into the system disc, and i'll find
their uninstall program there.

I haven't a clue how to do this as i've only had hp for 2 weeks.
Can someone help please?
Sorry to have written such a long explaination.
Val..
SonicWall identified this message as clean.
To manage your junk mail go to https://nospam.envisionus.com and
logon with your domain userid and password.

If you consider this email to be spam please forward it to
'spam@...'

NOTICE: This electronic mail message and any attached files are
confidential. The information is exclusively for the use of the
individual or entity intended as the recipient. If you are not the
intended recipient, any use, copying, printing, reviewing, retention,
disclosure, distribution or forwarding of the message or any attached
file is not authorized and is strictly prohibited. If you have
received this electronic mail message in error, please advise the
sender by reply electronic mail immediately and permanently delete the
original transmission, any attachments and any copies of this message
from your computer system.


Re: Removable disk shortcut?

Bill White <billwhite92701@...>
 

Hi, Elaine. Try the following. From your Windows 10 desktop, press CONTROL plus N as in Nancy. Once you have done this, type the letter T as in Tango until you run out of icons starting with the letter T. See if there is one called This PC. If so, copy this icon to the clipboard.

Press ALT plus F4. Make sure you are back at your original desktop. If you found the icon for This PC in the desktop folder, paste it onto your desktop.

Bill White
Billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Elaine Young
Sent: Tuesday, January 30, 2018 8:35 AM
To: main@jfw.groups.io
Subject: Re: Removable disk shortcut?

Brice,

no, I do not have This PC on my desktop. I don't know why, but it isn't
there. So perhaps this is where I should start.... how do I put it on my
desktop?


Elaine


On 1/30/2018 10:41 AM, Brice Mijares wrote:
Don't you see this PC on your desktop? This PC is where you'll find
all your drives.




--
Knowing the future is uncertain; knowing the One who holds the future is a sure thing.
Be strong and of good courage; do not be afraid, nor be dismayed, for the Lord your God is with you wherever you go. Joshua 1:9

____________________________________________________________
5 Bad Foods To Avoid in 2018
Five Fatal Foods
http://thirdpartyoffers.juno.com/TGL3141/5a709ea7f26e51ea67bc9st04vuc


Re: Removable disk shortcut?

Mike B. <mb69mach1@...>
 


Hi Elaine,
 
See if the steps below will help you get, This PC, back on your desktop:
From: Jim

****How to put the, this pc, icon on the desktop.
1. Windows-key+I, for settings, tab one time to the main category list.
2. Right arrow to personalization, press enter, tab one time to the
list of sub-categories.
3. Down arrow to themes, press enter.
4. Tab three times to, desktop icons settings link, press enter.
5. You will land on, desktop icons computer three state button checked,
if this is not checked, press the spacebar to check.
6. Now tab one time to, desktop icons listview, This PC, one of five.
7. Now highlight the This PC icon, press enter.
8. Now you will have the, This PC icon on your desktop.
This  will work for your friend, good luck...
Ji
Take care.  Mike.  Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the end you have to ignore everything, & click I agree.

----- Original Message -----
Sent: Tuesday, January 30, 2018 8:34 AM
Subject: Re: Removable disk shortcut?

Brice,

no, I do not have This PC on my desktop. I don't know why, but it isn't
there. So perhaps this is where I should start.... how do I put it on my
desktop?


Elaine


On 1/30/2018 10:41 AM, Brice Mijares wrote:
> Don't you see this PC on your desktop? This PC is where you'll find
> all your drives.
>
>
>
>
>

--
Knowing the future is uncertain; knowing the One who holds the future is a sure thing.
Be strong and of good courage; do not be afraid, nor be dismayed, for the Lord your God is with you wherever you go. Joshua 1:9

____________________________________________________________
5 Bad Foods To Avoid in 2018
Five Fatal Foods
http://thirdpartyoffers.juno.com/TGL3141/5a709ea7f26e51ea67bc9st04vuc



Re: Removable disk shortcut?

Sieghard Weitzel <sieghard@...>
 

If you want these shortcuts in a folder then just create a folder on your desktop first (same method applies except you go to "Folder" under 'new" instead of "Shortcut" and then after you created it open the folder and create your shortcuts in there the same way I described.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Elaine Young
Sent: Tuesday, January 30, 2018 7:29 AM
To: main@jfw.groups.io
Subject: Re: Removable disk shortcut?

Hi Sieghard,

Okay, I can follow this. But isn't there a way I can have my CD drive, E drive and F drive altogether in the same folder/icon on my desktop?
Again, I already have this but probably did it with Windows 10 prior to the Creator's Update. Something must have changed since then since I can't figure it out any more to help my friend. sigh.


Elaine



On 1/29/2018 10:00 PM, Sieghard Weitzel wrote:
That is one way to do it which has not been changed since Windows 7 at least.
If you already know the drive letter for your CD drive or other removeable drive, you can also do the following:

1. Make sure you are on the desktop, it doesn't matter which icon.
2. Press Control+Spacebar to unselect the icon you are on 3. Press
application key or Shift+F10 4. Arrow down to "New" or press "w"
5. Arrow down to "Shortcut" and press enter 6. In the "Type a
location" enter your drive letter followed by a colon, e.g. d: or e:,
tab to Next and press space 7. In the "Enter a name for the shortcut" type what you want to call it, e.g. DVD Drive" or "USB Drive", tab to Finish and press space.

Regards,
Sieghard



--
Knowing the future is uncertain; knowing the One who holds the future is a sure thing.
Be strong and of good courage; do not be afraid, nor be dismayed, for the Lord your God is with you wherever you go. Joshua 1:9

____________________________________________________________
After Weeks Of Rumors, Joanna Gaines Comes Clean risingstarnewspaper.com http://thirdpartyoffers.juno.com/TGL3141/5a708f366cacdf352340st03duc


Re: Removable disk shortcut?

Sieghard Weitzel <sieghard@...>
 

Windows Key+E will basically give you the same as "This PC".
If you want shortcuts to specific drives then youa re still better off creating shortcuts.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Elaine Young
Sent: Tuesday, January 30, 2018 8:35 AM
To: main@jfw.groups.io
Subject: Re: Removable disk shortcut?

Brice,

no, I do not have This PC on my desktop. I don't know why, but it isn't there. So perhaps this is where I should start.... how do I put it on my desktop?


Elaine


On 1/30/2018 10:41 AM, Brice Mijares wrote:
Don't you see this PC on your desktop? This PC is where you'll find
all your drives.




--
Knowing the future is uncertain; knowing the One who holds the future is a sure thing.
Be strong and of good courage; do not be afraid, nor be dismayed, for the Lord your God is with you wherever you go. Joshua 1:9

____________________________________________________________
5 Bad Foods To Avoid in 2018
Five Fatal Foods
http://thirdpartyoffers.juno.com/TGL3141/5a709ea7f26e51ea67bc9st04vuc


Re: JAWS

Sieghard Weitzel <sieghard@...>
 

February some time

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Andrew Summers via Groups.Io
Sent: Tuesday, January 30, 2018 8:45 AM
To: main@jfw.groups.io
Subject: JAWS

When is the next JAWS 2018 up-date coming out?

Andrew


Re: Deleting program from system disc

HH. Smith Jr.
 

Hi,

Try pressing control + shift ++ escape, this gets you to the task manager.
Arrow down the list and find the suspected program and see if is running. If
it is running, use application key to find its location and stop it from
running. If you can get to your start-up list, control tab a couple of times
in the task manager. Arrow down the list find the suspected program again
using your application and disable the software from starting up.

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: Tuesday, January 30, 2018 1:32 PM
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Glad you're too far away, cause the language is a lot to be desired!


On 30/01/2018 18:29, paul lemm wrote:
Hmmm, very strange , it sounds like it's not there and its already been
uninstalled.. I've only got two other suggestions, 1. Press jaws key and F11
to see what programs are currently running, see if it shows there. This will
only work though if you have show all icons in notifications area turned
on. You can turn this on by going to , control panel, task bar and
navigation, then go to select which icons appear on the task bar, then
select always show all icons in the notification area. Then if you do the
jaws key and f11 and see if its showing, if it's not it sounds like it's
not running and probably not installed anylonger either. the second option,
find a really good wig maker to replace any lost/pulled out hair! Ha-ha. Ok,
maybe that's not an option, so I think another member recommended a delete
program to use, try that I've used it myself before and it's a good program.

Paul

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val
Paul
Sent: 30 January 2018 18:13
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No it only showed in common files.


On 30/01/2018 18:00, paul lemm wrote:
Hi,

If it's in the common folder, That may be something left over from an
uninstall. Did you take a look in program files and program files
x86, was bull gard showing in there? but not in the common folder,
just in either of the programs files? Hope that last bit makes sense,
as it only just makes sense to me and I'm writing it lol

Paul


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val
Paul
Sent: 30 January 2018 17:46
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No not at all!

When i go into file explorer and into common files, it shows there.


On 30/01/2018 17:40, paul lemm wrote:
Hi,

I'm wondering if somehow its already uninstalled itself. If you do windows
key, up, then right, then scroll through the list of programs , does it
show in there?

Paul 'still with all my luscious locks of hair' Lemm haha

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul
Sent: 30 January 2018 17:30
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No! I went into file explorer and found it in there, but couldn't find the
uninstaller.


Skinhead!


On 30/01/2018 17:27, paul lemm wrote:
Hi Val,

Firstly, loving the new skin head look hahaha. Sorry for the delayed
reply, was away from my PC. Took a look at the weblink you sent me and it
all seems like what we've done so far should have worked. When you did
the start button then pressed up, then right then scrolled through the
list of programs, was bull Gard definitely showing?

Paul

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul
Sent: 30 January 2018 16:08
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Hi Paul!

Going to have no hair before the day's out!

nothing worked.

Found the file ok, but no link or directions how to install it.

Going to send you a link which i found on their site and see what you
make of it.


From soon to be,

Skinhead!


https://www.bullguard.com/support/product-guides/bullguard-desktop-
p r otection-guides/getting-started/uninstalling-bullguard.aspx


On 30/01/2018 14:56, paul lemm wrote:
Khi Val,

Couple of things you could try, first press windows key and X, this
brings up a list , the first item should be apps and features, click
this then tab to the list of installed programs, scroll through the list
to find your program and hit enter on it then press tab, normally the
first option is modify , tab again and then the next option Is usually
uninstall. If that doesn't work, press the windows key, then press up,
then to the right, this brings up a list of programs just keep pressing
down until you find the program, press enter on it to expand the folder
and there may be an uninstall option in here. I'm not sure, what they
mean by system disk, I would think they mean press windows key and E to
bring up file explorer , then find your list of drives, you would want
the one called either local drive - c drive, or I've seen it called
windows drive before too, click this, then go to program files (there
will be two one called just program files and one called program files
x86) it could be in either of these depending on the program, but you
should find the program in one of the lists, you could open the folder
and see if this uninstall file is in here. But word of caution , I'm not
100% sure this is what they mean by system disk, although I can't think
anything else they would mean, but if your new to windows the local
drive holds all your system files so be very careful in here not to
delete anything, definitely do not delete the program folder from here
as this will not remove it from your PC but may cause you system
problems if you do, basically as a general rule never delete anything
from this drive as they are all system files. I'd definitely try my
first two options first.

Paul
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul
Sent: 30 January 2018 12:25
To: main@jfw.groups.io
Subject: Deleting program from system disc

Hi!

I recently purchased an antivirus from a company but found it was too
visual and I couldn't do a scan myself. I got this on Saturday and
applied for a refund and the accounts department were very good about
it.

When I purchased the antivirus, they actually installed it via remote
support, but when i contacted them this, they told me to go into the
control pannel to programs and features to uninstall it that way.

I have done this, but its not there!

Since then, i've been back to them to ask them if they'll uninstall it
for me as i couldn't find it in control pannel. They're refusing to do
this, and have told me to go into the system disc, and i'll find their
uninstall program there.

I haven't a clue how to do this as i've only had hp for 2 weeks.

Can someone help please?

Sorry to have written such a long explaination.


Val..


























Re: Deleting program from system disc

Val Paul
 

I'm going to get on to the support section, and they can flaming well go on remote support to my computer and do it themselves!

Haven't got a new antivirus yet.


Skinhead!

On 30/01/2018 19:02, paul lemm wrote:
Ha-ha, ok well in which case I apologise for the wig comment lol. Hope you've got the rogue program all sorted now though. Oh, one other thing, normally most anti-virus software will only allow one anti-virus to be installed on a PC so when you go to install your new anti-virus it may say it needs to remove bull Gard before it can install , if you've already put on your new anti-virus software its possible it even automatically uninstalled bull Gard when the new anti-virus was installing. Anyway hope you get it all sorted.

Paul

Paul
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: 30 January 2018 18:32
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Glad you're too far away, cause the language is a lot to be desired!


On 30/01/2018 18:29, paul lemm wrote:
Hmmm, very strange , it sounds like it's not there and its already been uninstalled.. I've only got two other suggestions, 1. Press jaws key and F11 to see what programs are currently running, see if it shows there. This will only work though if you have show all icons in notifications area turned on. You can turn this on by going to , control panel, task bar and navigation, then go to select which icons appear on the task bar, then select always show all icons in the notification area. Then if you do the jaws key and f11 and see if its showing, if it's not it sounds like it's not running and probably not installed anylonger either. the second option, find a really good wig maker to replace any lost/pulled out hair! Ha-ha. Ok, maybe that’s not an option, so I think another member recommended a delete program to use, try that I've used it myself before and it’s a good program.

Paul

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val
Paul
Sent: 30 January 2018 18:13
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No it only showed in common files.


On 30/01/2018 18:00, paul lemm wrote:
Hi,

If it's in the common folder, That may be something left over from an
uninstall. Did you take a look in program files and program files
x86, was bull gard showing in there? but not in the common folder,
just in either of the programs files? Hope that last bit makes sense,
as it only just makes sense to me and I'm writing it lol

Paul


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val
Paul
Sent: 30 January 2018 17:46
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No not at all!

When i go into file explorer and into common files, it shows there.


On 30/01/2018 17:40, paul lemm wrote:
Hi,

I'm wondering if somehow its already uninstalled itself. If you do windows key, up, then right, then scroll through the list of programs , does it show in there?

Paul 'still with all my luscious locks of hair' Lemm haha

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul
Sent: 30 January 2018 17:30
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No! I went into file explorer and found it in there, but couldn't find the uninstaller.


Skinhead!


On 30/01/2018 17:27, paul lemm wrote:
Hi Val,

Firstly, loving the new skin head look hahaha. Sorry for the delayed reply, was away from my PC. Took a look at the weblink you sent me and it all seems like what we've done so far should have worked. When you did the start button then pressed up, then right then scrolled through the list of programs, was bull Gard definitely showing?

Paul

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul
Sent: 30 January 2018 16:08
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Hi Paul!

Going to have no hair before the day's out!

nothing worked.

Found the file ok, but no link or directions how to install it.

Going to send you a link which i found on their site and see what you make of it.


From soon to be,

Skinhead!


https://www.bullguard.com/support/product-guides/bullguard-desktop-
p r otection-guides/getting-started/uninstalling-bullguard.aspx


On 30/01/2018 14:56, paul lemm wrote:
Khi Val,

Couple of things you could try, first press windows key and X, this brings up a list , the first item should be apps and features, click this then tab to the list of installed programs, scroll through the list to find your program and hit enter on it then press tab, normally the first option is modify , tab again and then the next option Is usually uninstall. If that doesn't work, press the windows key, then press up, then to the right, this brings up a list of programs just keep pressing down until you find the program, press enter on it to expand the folder and there may be an uninstall option in here. I'm not sure, what they mean by system disk, I would think they mean press windows key and E to bring up file explorer , then find your list of drives, you would want the one called either local drive - c drive, or I've seen it called windows drive before too, click this, then go to program files (there will be two one called just program files and one called program files x86) it could be in either of these depending on the program, but you should find the program in one of the lists, you could open the folder and see if this uninstall file is in here. But word of caution , I'm not 100% sure this is what they mean by system disk, although I can't think anything else they would mean, but if your new to windows the local drive holds all your system files so be very careful in here not to delete anything, definitely do not delete the program folder from here as this will not remove it from your PC but may cause you system problems if you do, basically as a general rule never delete anything from this drive as they are all system files. I'd definitely try my first two options first.

Paul
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul
Sent: 30 January 2018 12:25
To: main@jfw.groups.io
Subject: Deleting program from system disc

Hi!

I recently purchased an antivirus from a company but found it was too visual and I couldn't do a scan myself. I got this on Saturday and applied for a refund and the accounts department were very good about it.

When I purchased the antivirus, they actually installed it via remote support, but when i contacted them this, they told me to go into the control pannel to programs and features to uninstall it that way.

I have done this, but its not there!

Since then, i've been back to them to ask them if they'll uninstall it for me as i couldn't find it in control pannel. They're refusing to do this, and have told me to go into the system disc, and i'll find their uninstall program there.

I haven't a clue how to do this as i've only had hp for 2 weeks.

Can someone help please?

Sorry to have written such a long explaination.


Val..



























Re: Deleting program from system disc

paul lemm
 

Ha-ha, ok well in which case I apologise for the wig comment lol. Hope you've got the rogue program all sorted now though. Oh, one other thing, normally most anti-virus software will only allow one anti-virus to be installed on a PC so when you go to install your new anti-virus it may say it needs to remove bull Gard before it can install , if you've already put on your new anti-virus software its possible it even automatically uninstalled bull Gard when the new anti-virus was installing. Anyway hope you get it all sorted.

Paul

Paul

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: 30 January 2018 18:32
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Glad you're too far away, cause the language is a lot to be desired!


On 30/01/2018 18:29, paul lemm wrote:
Hmmm, very strange , it sounds like it's not there and its already been uninstalled.. I've only got two other suggestions, 1. Press jaws key and F11 to see what programs are currently running, see if it shows there. This will only work though if you have show all icons in notifications area turned on. You can turn this on by going to , control panel, task bar and navigation, then go to select which icons appear on the task bar, then select always show all icons in the notification area. Then if you do the jaws key and f11 and see if its showing, if it's not it sounds like it's not running and probably not installed anylonger either. the second option, find a really good wig maker to replace any lost/pulled out hair! Ha-ha. Ok, maybe that’s not an option, so I think another member recommended a delete program to use, try that I've used it myself before and it’s a good program.

Paul

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val
Paul
Sent: 30 January 2018 18:13
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No it only showed in common files.


On 30/01/2018 18:00, paul lemm wrote:
Hi,

If it's in the common folder, That may be something left over from an
uninstall. Did you take a look in program files and program files
x86, was bull gard showing in there? but not in the common folder,
just in either of the programs files? Hope that last bit makes sense,
as it only just makes sense to me and I'm writing it lol

Paul


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val
Paul
Sent: 30 January 2018 17:46
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No not at all!

When i go into file explorer and into common files, it shows there.


On 30/01/2018 17:40, paul lemm wrote:
Hi,

I'm wondering if somehow its already uninstalled itself. If you do windows key, up, then right, then scroll through the list of programs , does it show in there?

Paul 'still with all my luscious locks of hair' Lemm haha

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul
Sent: 30 January 2018 17:30
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No! I went into file explorer and found it in there, but couldn't find the uninstaller.


Skinhead!


On 30/01/2018 17:27, paul lemm wrote:
Hi Val,

Firstly, loving the new skin head look hahaha. Sorry for the delayed reply, was away from my PC. Took a look at the weblink you sent me and it all seems like what we've done so far should have worked. When you did the start button then pressed up, then right then scrolled through the list of programs, was bull Gard definitely showing?

Paul

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul
Sent: 30 January 2018 16:08
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Hi Paul!

Going to have no hair before the day's out!

nothing worked.

Found the file ok, but no link or directions how to install it.

Going to send you a link which i found on their site and see what you make of it.


From soon to be,

Skinhead!


https://www.bullguard.com/support/product-guides/bullguard-desktop-
p r otection-guides/getting-started/uninstalling-bullguard.aspx


On 30/01/2018 14:56, paul lemm wrote:
Khi Val,

Couple of things you could try, first press windows key and X, this brings up a list , the first item should be apps and features, click this then tab to the list of installed programs, scroll through the list to find your program and hit enter on it then press tab, normally the first option is modify , tab again and then the next option Is usually uninstall. If that doesn't work, press the windows key, then press up, then to the right, this brings up a list of programs just keep pressing down until you find the program, press enter on it to expand the folder and there may be an uninstall option in here. I'm not sure, what they mean by system disk, I would think they mean press windows key and E to bring up file explorer , then find your list of drives, you would want the one called either local drive - c drive, or I've seen it called windows drive before too, click this, then go to program files (there will be two one called just program files and one called program files x86) it could be in either of these depending on the program, but you should find the program in one of the lists, you could open the folder and see if this uninstall file is in here. But word of caution , I'm not 100% sure this is what they mean by system disk, although I can't think anything else they would mean, but if your new to windows the local drive holds all your system files so be very careful in here not to delete anything, definitely do not delete the program folder from here as this will not remove it from your PC but may cause you system problems if you do, basically as a general rule never delete anything from this drive as they are all system files. I'd definitely try my first two options first.

Paul
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul
Sent: 30 January 2018 12:25
To: main@jfw.groups.io
Subject: Deleting program from system disc

Hi!

I recently purchased an antivirus from a company but found it was too visual and I couldn't do a scan myself. I got this on Saturday and applied for a refund and the accounts department were very good about it.

When I purchased the antivirus, they actually installed it via remote support, but when i contacted them this, they told me to go into the control pannel to programs and features to uninstall it that way.

I have done this, but its not there!

Since then, i've been back to them to ask them if they'll uninstall it for me as i couldn't find it in control pannel. They're refusing to do this, and have told me to go into the system disc, and i'll find their uninstall program there.

I haven't a clue how to do this as i've only had hp for 2 weeks.

Can someone help please?

Sorry to have written such a long explaination.


Val..


























Re: Deleting program from system disc

Val Paul
 

Glad you're too far away, cause the language is a lot to be desired!

On 30/01/2018 18:29, paul lemm wrote:
Hmmm, very strange , it sounds like it's not there and its already been uninstalled.. I've only got two other suggestions, 1. Press jaws key and F11 to see what programs are currently running, see if it shows there. This will only work though if you have show all icons in notifications area turned on. You can turn this on by going to , control panel, task bar and navigation, then go to select which icons appear on the task bar, then select always show all icons in the notification area. Then if you do the jaws key and f11 and see if its showing, if it's not it sounds like it's not running and probably not installed anylonger either. the second option, find a really good wig maker to replace any lost/pulled out hair! Ha-ha. Ok, maybe that’s not an option, so I think another member recommended a delete program to use, try that I've used it myself before and it’s a good program.

Paul

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: 30 January 2018 18:13
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No it only showed in common files.


On 30/01/2018 18:00, paul lemm wrote:
Hi,

If it's in the common folder, That may be something left over from an
uninstall. Did you take a look in program files and program files x86,
was bull gard showing in there? but not in the common folder, just in
either of the programs files? Hope that last bit makes sense, as it
only just makes sense to me and I'm writing it lol

Paul


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val
Paul
Sent: 30 January 2018 17:46
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No not at all!

When i go into file explorer and into common files, it shows there.


On 30/01/2018 17:40, paul lemm wrote:
Hi,

I'm wondering if somehow its already uninstalled itself. If you do windows key, up, then right, then scroll through the list of programs , does it show in there?

Paul 'still with all my luscious locks of hair' Lemm haha

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val
Paul
Sent: 30 January 2018 17:30
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No! I went into file explorer and found it in there, but couldn't find the uninstaller.


Skinhead!


On 30/01/2018 17:27, paul lemm wrote:
Hi Val,

Firstly, loving the new skin head look hahaha. Sorry for the delayed reply, was away from my PC. Took a look at the weblink you sent me and it all seems like what we've done so far should have worked. When you did the start button then pressed up, then right then scrolled through the list of programs, was bull Gard definitely showing?

Paul

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul
Sent: 30 January 2018 16:08
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Hi Paul!

Going to have no hair before the day's out!

nothing worked.

Found the file ok, but no link or directions how to install it.

Going to send you a link which i found on their site and see what you make of it.


From soon to be,

Skinhead!


https://www.bullguard.com/support/product-guides/bullguard-desktop-p
r otection-guides/getting-started/uninstalling-bullguard.aspx


On 30/01/2018 14:56, paul lemm wrote:
Khi Val,

Couple of things you could try, first press windows key and X, this brings up a list , the first item should be apps and features, click this then tab to the list of installed programs, scroll through the list to find your program and hit enter on it then press tab, normally the first option is modify , tab again and then the next option Is usually uninstall. If that doesn't work, press the windows key, then press up, then to the right, this brings up a list of programs just keep pressing down until you find the program, press enter on it to expand the folder and there may be an uninstall option in here. I'm not sure, what they mean by system disk, I would think they mean press windows key and E to bring up file explorer , then find your list of drives, you would want the one called either local drive - c drive, or I've seen it called windows drive before too, click this, then go to program files (there will be two one called just program files and one called program files x86) it could be in either of these depending on the program, but you should find the program in one of the lists, you could open the folder and see if this uninstall file is in here. But word of caution , I'm not 100% sure this is what they mean by system disk, although I can't think anything else they would mean, but if your new to windows the local drive holds all your system files so be very careful in here not to delete anything, definitely do not delete the program folder from here as this will not remove it from your PC but may cause you system problems if you do, basically as a general rule never delete anything from this drive as they are all system files. I'd definitely try my first two options first.

Paul
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul
Sent: 30 January 2018 12:25
To: main@jfw.groups.io
Subject: Deleting program from system disc

Hi!

I recently purchased an antivirus from a company but found it was too visual and I couldn't do a scan myself. I got this on Saturday and applied for a refund and the accounts department were very good about it.

When I purchased the antivirus, they actually installed it via remote support, but when i contacted them this, they told me to go into the control pannel to programs and features to uninstall it that way.

I have done this, but its not there!

Since then, i've been back to them to ask them if they'll uninstall it for me as i couldn't find it in control pannel. They're refusing to do this, and have told me to go into the system disc, and i'll find their uninstall program there.

I haven't a clue how to do this as i've only had hp for 2 weeks.

Can someone help please?

Sorry to have written such a long explaination.


Val..

























Re: Deleting program from system disc

paul lemm
 

Hmmm, very strange , it sounds like it's not there and its already been uninstalled.. I've only got two other suggestions, 1. Press jaws key and F11 to see what programs are currently running, see if it shows there. This will only work though if you have show all icons in notifications area turned on. You can turn this on by going to , control panel, task bar and navigation, then go to select which icons appear on the task bar, then select always show all icons in the notification area. Then if you do the jaws key and f11 and see if its showing, if it's not it sounds like it's not running and probably not installed anylonger either. the second option, find a really good wig maker to replace any lost/pulled out hair! Ha-ha. Ok, maybe that’s not an option, so I think another member recommended a delete program to use, try that I've used it myself before and it’s a good program.

Paul

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: 30 January 2018 18:13
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No it only showed in common files.


On 30/01/2018 18:00, paul lemm wrote:
Hi,

If it's in the common folder, That may be something left over from an
uninstall. Did you take a look in program files and program files x86,
was bull gard showing in there? but not in the common folder, just in
either of the programs files? Hope that last bit makes sense, as it
only just makes sense to me and I'm writing it lol

Paul


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val
Paul
Sent: 30 January 2018 17:46
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No not at all!

When i go into file explorer and into common files, it shows there.


On 30/01/2018 17:40, paul lemm wrote:
Hi,

I'm wondering if somehow its already uninstalled itself. If you do windows key, up, then right, then scroll through the list of programs , does it show in there?

Paul 'still with all my luscious locks of hair' Lemm haha

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val
Paul
Sent: 30 January 2018 17:30
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No! I went into file explorer and found it in there, but couldn't find the uninstaller.


Skinhead!


On 30/01/2018 17:27, paul lemm wrote:
Hi Val,

Firstly, loving the new skin head look hahaha. Sorry for the delayed reply, was away from my PC. Took a look at the weblink you sent me and it all seems like what we've done so far should have worked. When you did the start button then pressed up, then right then scrolled through the list of programs, was bull Gard definitely showing?

Paul

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul
Sent: 30 January 2018 16:08
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Hi Paul!

Going to have no hair before the day's out!

nothing worked.

Found the file ok, but no link or directions how to install it.

Going to send you a link which i found on their site and see what you make of it.


From soon to be,

Skinhead!


https://www.bullguard.com/support/product-guides/bullguard-desktop-p
r otection-guides/getting-started/uninstalling-bullguard.aspx


On 30/01/2018 14:56, paul lemm wrote:
Khi Val,

Couple of things you could try, first press windows key and X, this brings up a list , the first item should be apps and features, click this then tab to the list of installed programs, scroll through the list to find your program and hit enter on it then press tab, normally the first option is modify , tab again and then the next option Is usually uninstall. If that doesn't work, press the windows key, then press up, then to the right, this brings up a list of programs just keep pressing down until you find the program, press enter on it to expand the folder and there may be an uninstall option in here. I'm not sure, what they mean by system disk, I would think they mean press windows key and E to bring up file explorer , then find your list of drives, you would want the one called either local drive - c drive, or I've seen it called windows drive before too, click this, then go to program files (there will be two one called just program files and one called program files x86) it could be in either of these depending on the program, but you should find the program in one of the lists, you could open the folder and see if this uninstall file is in here. But word of caution , I'm not 100% sure this is what they mean by system disk, although I can't think anything else they would mean, but if your new to windows the local drive holds all your system files so be very careful in here not to delete anything, definitely do not delete the program folder from here as this will not remove it from your PC but may cause you system problems if you do, basically as a general rule never delete anything from this drive as they are all system files. I'd definitely try my first two options first.

Paul
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul
Sent: 30 January 2018 12:25
To: main@jfw.groups.io
Subject: Deleting program from system disc

Hi!

I recently purchased an antivirus from a company but found it was too visual and I couldn't do a scan myself. I got this on Saturday and applied for a refund and the accounts department were very good about it.

When I purchased the antivirus, they actually installed it via remote support, but when i contacted them this, they told me to go into the control pannel to programs and features to uninstall it that way.

I have done this, but its not there!

Since then, i've been back to them to ask them if they'll uninstall it for me as i couldn't find it in control pannel. They're refusing to do this, and have told me to go into the system disc, and i'll find their uninstall program there.

I haven't a clue how to do this as i've only had hp for 2 weeks.

Can someone help please?

Sorry to have written such a long explaination.


Val..























Re: Deleting program from system disc

Val Paul
 

No it only showed in common files.

On 30/01/2018 18:00, paul lemm wrote:
Hi,

If it's in the common folder, That may be something left over from an uninstall. Did you take a look in program files and program files x86, was bull gard showing in there? but not in the common folder, just in either of the programs files? Hope that last bit makes sense, as it only just makes sense to me and I'm writing it lol

Paul


-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: 30 January 2018 17:46
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No not at all!

When i go into file explorer and into common files, it shows there.


On 30/01/2018 17:40, paul lemm wrote:
Hi,

I'm wondering if somehow its already uninstalled itself. If you do windows key, up, then right, then scroll through the list of programs , does it show in there?

Paul 'still with all my luscious locks of hair' Lemm haha

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val
Paul
Sent: 30 January 2018 17:30
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No! I went into file explorer and found it in there, but couldn't find the uninstaller.


Skinhead!


On 30/01/2018 17:27, paul lemm wrote:
Hi Val,

Firstly, loving the new skin head look hahaha. Sorry for the delayed reply, was away from my PC. Took a look at the weblink you sent me and it all seems like what we've done so far should have worked. When you did the start button then pressed up, then right then scrolled through the list of programs, was bull Gard definitely showing?

Paul

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val
Paul
Sent: 30 January 2018 16:08
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Hi Paul!

Going to have no hair before the day's out!

nothing worked.

Found the file ok, but no link or directions how to install it.

Going to send you a link which i found on their site and see what you make of it.


From soon to be,

Skinhead!


https://www.bullguard.com/support/product-guides/bullguard-desktop-pr
otection-guides/getting-started/uninstalling-bullguard.aspx


On 30/01/2018 14:56, paul lemm wrote:
Khi Val,

Couple of things you could try, first press windows key and X, this brings up a list , the first item should be apps and features, click this then tab to the list of installed programs, scroll through the list to find your program and hit enter on it then press tab, normally the first option is modify , tab again and then the next option Is usually uninstall. If that doesn't work, press the windows key, then press up, then to the right, this brings up a list of programs just keep pressing down until you find the program, press enter on it to expand the folder and there may be an uninstall option in here. I'm not sure, what they mean by system disk, I would think they mean press windows key and E to bring up file explorer , then find your list of drives, you would want the one called either local drive - c drive, or I've seen it called windows drive before too, click this, then go to program files (there will be two one called just program files and one called program files x86) it could be in either of these depending on the program, but you should find the program in one of the lists, you could open the folder and see if this uninstall file is in here. But word of caution , I'm not 100% sure this is what they mean by system disk, although I can't think anything else they would mean, but if your new to windows the local drive holds all your system files so be very careful in here not to delete anything, definitely do not delete the program folder from here as this will not remove it from your PC but may cause you system problems if you do, basically as a general rule never delete anything from this drive as they are all system files. I'd definitely try my first two options first.

Paul
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul
Sent: 30 January 2018 12:25
To: main@jfw.groups.io
Subject: Deleting program from system disc

Hi!

I recently purchased an antivirus from a company but found it was too visual and I couldn't do a scan myself. I got this on Saturday and applied for a refund and the accounts department were very good about it.

When I purchased the antivirus, they actually installed it via remote support, but when i contacted them this, they told me to go into the control pannel to programs and features to uninstall it that way.

I have done this, but its not there!

Since then, i've been back to them to ask them if they'll uninstall it for me as i couldn't find it in control pannel. They're refusing to do this, and have told me to go into the system disc, and i'll find their uninstall program there.

I haven't a clue how to do this as i've only had hp for 2 weeks.

Can someone help please?

Sorry to have written such a long explaination.


Val..






















Re: Deleting program from system disc

paul lemm
 

Hi,

If it's in the common folder, That may be something left over from an uninstall. Did you take a look in program files and program files x86, was bull gard showing in there? but not in the common folder, just in either of the programs files? Hope that last bit makes sense, as it only just makes sense to me and I'm writing it lol

Paul

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val Paul
Sent: 30 January 2018 17:46
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No not at all!

When i go into file explorer and into common files, it shows there.


On 30/01/2018 17:40, paul lemm wrote:
Hi,

I'm wondering if somehow its already uninstalled itself. If you do windows key, up, then right, then scroll through the list of programs , does it show in there?

Paul 'still with all my luscious locks of hair' Lemm haha

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val
Paul
Sent: 30 January 2018 17:30
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

No! I went into file explorer and found it in there, but couldn't find the uninstaller.


Skinhead!


On 30/01/2018 17:27, paul lemm wrote:
Hi Val,

Firstly, loving the new skin head look hahaha. Sorry for the delayed reply, was away from my PC. Took a look at the weblink you sent me and it all seems like what we've done so far should have worked. When you did the start button then pressed up, then right then scrolled through the list of programs, was bull Gard definitely showing?

Paul

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Val
Paul
Sent: 30 January 2018 16:08
To: main@jfw.groups.io
Subject: Re: Deleting program from system disc

Hi Paul!

Going to have no hair before the day's out!

nothing worked.

Found the file ok, but no link or directions how to install it.

Going to send you a link which i found on their site and see what you make of it.


From soon to be,

Skinhead!


https://www.bullguard.com/support/product-guides/bullguard-desktop-pr
otection-guides/getting-started/uninstalling-bullguard.aspx


On 30/01/2018 14:56, paul lemm wrote:
Khi Val,

Couple of things you could try, first press windows key and X, this brings up a list , the first item should be apps and features, click this then tab to the list of installed programs, scroll through the list to find your program and hit enter on it then press tab, normally the first option is modify , tab again and then the next option Is usually uninstall. If that doesn't work, press the windows key, then press up, then to the right, this brings up a list of programs just keep pressing down until you find the program, press enter on it to expand the folder and there may be an uninstall option in here. I'm not sure, what they mean by system disk, I would think they mean press windows key and E to bring up file explorer , then find your list of drives, you would want the one called either local drive - c drive, or I've seen it called windows drive before too, click this, then go to program files (there will be two one called just program files and one called program files x86) it could be in either of these depending on the program, but you should find the program in one of the lists, you could open the folder and see if this uninstall file is in here. But word of caution , I'm not 100% sure this is what they mean by system disk, although I can't think anything else they would mean, but if your new to windows the local drive holds all your system files so be very careful in here not to delete anything, definitely do not delete the program folder from here as this will not remove it from your PC but may cause you system problems if you do, basically as a general rule never delete anything from this drive as they are all system files. I'd definitely try my first two options first.

Paul
-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of
Val Paul
Sent: 30 January 2018 12:25
To: main@jfw.groups.io
Subject: Deleting program from system disc

Hi!

I recently purchased an antivirus from a company but found it was too visual and I couldn't do a scan myself. I got this on Saturday and applied for a refund and the accounts department were very good about it.

When I purchased the antivirus, they actually installed it via remote support, but when i contacted them this, they told me to go into the control pannel to programs and features to uninstall it that way.

I have done this, but its not there!

Since then, i've been back to them to ask them if they'll uninstall it for me as i couldn't find it in control pannel. They're refusing to do this, and have told me to go into the system disc, and i'll find their uninstall program there.

I haven't a clue how to do this as i've only had hp for 2 weeks.

Can someone help please?

Sorry to have written such a long explaination.


Val..