Date   

Re: Providing Remote Support to Sighted Users

Coleman, Alton A <ColemanAA@...>
 

Right, I’m set up with JAWS Remote Access and Tandem Direct, but as I stated, I’m not looking for RDP-type functionality.

Rather, I’m interested in a solution that renders a JAWS Tandem-like session, but without the end-user needing to specifically launch JAWS and configure a Tandem session.

Sighted people sometimes use Windows Remote Assistance or Team Viewer to accomplish this type of access.

Looking for a way to provide remote assistance without the end-user having to be concerned with launching JAWS to establish a Tandem connection.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonas Voll
Sent: Friday, December 15, 2017 10:02 AM
To: main@jfw.groups.io
Subject: Re: Providing Remote Support to Sighted Users

 

Well, yes Jaws supports RDP, but you will need to license Jaws to support that!

 

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration and opportunity for people who are blind or visually impaired through employment, outreach, rehabilitation, education and research.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Coleman, Alton A
Sent: Friday, December 15, 2017 8:17 AM
To: main@jfw.groups.io
Subject: Providing Remote Support to Sighted Users

 

Good morning,

Is anyone aware of an accessible tool that will allow a JAWS user to provide remote assistance to other sighted non-JAWS users?

I am currently set up with JAWS Tandem Direct, but it does not make sense to me to ask a sighted user who requires my assistance, and knows absolutely nothing about JAWS to go through the process of launching JAWS on their machine just to acquire an access code for a Tandem session, and then having to explain to them how to shutdown JAWS when the session is complete, etc.

 

Is there a more mainstream utility, such as Windows Remote Assistance through which I can gain access to their workstation and then just launch JAWS myself?

Note that JAWS has already been installed on the 75-100 workstations that I could potentially need to access.

I just want to find a way that the end-user does not have to launch JAWS in order for me to provide real-time remote assistance.

 

Keep in mind that I am referring to real-time assistance, where I take control of the end-user’s workstation, under their existing credentials and login session, not to be confused with remoting into their computer via Windows Remote Desktop, etc.

 

Any thoughts or feedback that you might can share would be greatly appreciated.

 

Alex

 
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Re: Providing Remote Support to Sighted Users

Jonas Voll
 

Well, yes Jaws supports RDP, but you will need to license Jaws to support that!

 

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration and opportunity for people who are blind or visually impaired through employment, outreach, rehabilitation, education and research.


From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Coleman, Alton A
Sent: Friday, December 15, 2017 8:17 AM
To: main@jfw.groups.io
Subject: Providing Remote Support to Sighted Users

 

Good morning,

Is anyone aware of an accessible tool that will allow a JAWS user to provide remote assistance to other sighted non-JAWS users?

I am currently set up with JAWS Tandem Direct, but it does not make sense to me to ask a sighted user who requires my assistance, and knows absolutely nothing about JAWS to go through the process of launching JAWS on their machine just to acquire an access code for a Tandem session, and then having to explain to them how to shutdown JAWS when the session is complete, etc.

 

Is there a more mainstream utility, such as Windows Remote Assistance through which I can gain access to their workstation and then just launch JAWS myself?

Note that JAWS has already been installed on the 75-100 workstations that I could potentially need to access.

I just want to find a way that the end-user does not have to launch JAWS in order for me to provide real-time remote assistance.

 

Keep in mind that I am referring to real-time assistance, where I take control of the end-user’s workstation, under their existing credentials and login session, not to be confused with remoting into their computer via Windows Remote Desktop, etc.

 

Any thoughts or feedback that you might can share would be greatly appreciated.

 

Alex

 
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NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.



Re: Continuing Problems With Navigating List Of Contacts In An E-mail Group

Tom Behler
 

Not yet.

 

I want to see if anyone on list has any suggested fixes before I contact FS.

 

If not, I will definitely contact them directly about the issue, since it has persisted for quite some time now.

 

Tom Behler

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Alan Robbins
Sent: Friday, December 15, 2017 6:59 AM
To: main@jfw.groups.io
Subject: Re: Continuing Problems With Navigating List Of Contacts In An E-mail Group

 

Have you contacted VFO  regarding this issue and if so, what has been the response?


On Dec 14, 2017, at 9:49 PM, Tom Behler <tombehler@...> wrote:

Hello, everyone.

 

I am continuing to have problems navigating the list of contacts within several e-mail groups I have created.

 

This problem has emerged within the past few months, and I keep hoping that the issue will be fixed with a new Jaws update.

 

Basically, as I try to navigate the list of contacts in an e-mail group, I get stuck on the first entry, and cannot arrow down through the rest of the list in the usual way.

 

If anyone has found a work-around for this issue, please let me know.

 

I’m using the latest build of Jaws 2018, Windows 7, and Outlook 2016 with Office 365 here.

 

Dr.  Tom Behler from Michigan

 

 


Re: J2018

Tom Behler
 

Sieghard:

 

Are you saying that now, in Jaws 2018, convenient OCR is accessed differently?

 

Does the insert space bar, followed by O and then D still work?

 

Just trying to clarify things here.

 

I’m using the latest build of Jaws 2018 with Windows 7.

 

Dr.  Tom Behler from Michigan

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday, December 15, 2017 1:49 AM
To: main@jfw.groups.io
Subject: Re: J2018

 

Well, one awesome improvement with Jaws 2018 is the fact that you can now do OCR on any image file, not just on PDF files opened in Acrobat Reader any more. All you have to do is bring up your context menu when you are on an image file in Windows Explorer and press “J” or arrow to “Recognize with Jaws” and press enter. To me this alone makes 2018 a worthwhile update.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of john clayton
Sent: Thursday, December 14, 2017 9:14 PM
To: main@jfw.groups.io
Subject: Re: J2018

 

Hello Becky,

I would suggest that you stick with jaws 18, 2018 seems far more resource heavy and slow to me as compared to jaws18,and there arent any improvements in 2018 that arent in 18 that you could make use of in win7 anyway.

as to win7 to win10? stick with 7 as long as you can, I have been using win10 because I have no choice,but given one, would go back to 7 in a heartbeat.

hth.

 

On 15 December 2017 at 04:34, Carolyn Arnold <4carolyna@...> wrote:

I came straight from XP to Windows 10. I gathered a lot of information from a couple of lists, and have a savvy husband, didn't seem to be any real problem.

Never be afraid to trust an unknown future to a known God,

Carolyn

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Thursday, December 14, 2017 6:02 PM
To: main@jfw.groups.io
Subject: Re: J2018

Hello Becky,

I have had Windows 10  scince the spring, and have not had an inordinant amount of trouble with it. The thing is one will have to upgrade sooner or later

That said, with the negative comments regarding Windows 8 , I skipped over that one.

Cheers Kevin.



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Marianne Denning
Sent: December 14, 2017 1:07 PM
To: main@jfw.groups.io
Subject: Re: J2018



Did you ask Kevin why you should stay with Windows 7? There are definitely some changes but it seems much more like Windows 7 than Windows 8 did.



On Thu, Dec 14, 2017 at 2:00 PM, Becky Tsurumoto <panache713@... <mailto:panache713@...> > wrote:


        Kevin,

        My tech person,  who works for an agency for the blind, helped me order my new computer.
        He said I have the license for Windows 10 but that he asked the seller that Windows 7 be installed.
         I didn't know if Windows 10 would be harder to use for me.
        Now Tom said I should have the latest JAWS  even if I use an older operating system in case I need tech support from Freedom Scientific.

        Becky

        -----Original Message-----
        From: main@jfw.groups.io <mailto:main@jfw.groups.io>  [mailto:main@jfw.groups.io <mailto:main@jfw.groups.io> ] On Behalf Of Kevin Hourigan
        Sent: Thursday, December 14, 2017 8:43 AM
        To: main@jfw.groups.io <mailto:main@jfw.groups.io>
        Subject: Re: J2018

        Do you not want to upgrade to Windows 10 while it is still available for free, if indeed it still is?

        -----Original Message-----
        From: main@jfw.groups.io <mailto:main@jfw.groups.io>  [mailto:main@jfw.groups.io <mailto:main@jfw.groups.io> ] On Behalf Of Becky Tsurumoto
        Sent: December 14, 2017 8:17 AM
        To: main@jfw.groups.io <mailto:main@jfw.groups.io>
        Subject: J2018

        Hi List,

        I purchased a new computer in August 2017.  I'm using Windows 7 with JAWS 18.
        I'm authorized to download JAWS 2018, but since I'm not using Windows 10 is there any benefit to downloading the new version?  Any input would be appreciated.

        Becky
















--

Marianne Denning, TVI, MA

Teacher of students who are blind or visually impaired

(513) 607-6053







--

***
“The most important thing in life is not the triumph but the struggle. The essential thing is not to have conquered but to have fought well.”


Providing Remote Support to Sighted Users

Coleman, Alton A <ColemanAA@...>
 

Good morning,

Is anyone aware of an accessible tool that will allow a JAWS user to provide remote assistance to other sighted non-JAWS users?

I am currently set up with JAWS Tandem Direct, but it does not make sense to me to ask a sighted user who requires my assistance, and knows absolutely nothing about JAWS to go through the process of launching JAWS on their machine just to acquire an access code for a Tandem session, and then having to explain to them how to shutdown JAWS when the session is complete, etc.

 

Is there a more mainstream utility, such as Windows Remote Assistance through which I can gain access to their workstation and then just launch JAWS myself?

Note that JAWS has already been installed on the 75-100 workstations that I could potentially need to access.

I just want to find a way that the end-user does not have to launch JAWS in order for me to provide real-time remote assistance.

 

Keep in mind that I am referring to real-time assistance, where I take control of the end-user’s workstation, under their existing credentials and login session, not to be confused with remoting into their computer via Windows Remote Desktop, etc.

 

Any thoughts or feedback that you might can share would be greatly appreciated.

 

Alex


Help with AOL mail

Elaine Young <hidden_spring@...>
 

Hi all,

I have a second email address that is through Verizon which was changed to AOL about a year ago. Last month I was to respond to a security update on that AOL account and missed the info until it was too late (I rarely use that email address). So now I am not receiving any email from that account. It appears to me I need to update my security on IMAPS/popups. I am clueless about all this. Below is what I've found on the AOL site.


"Find the IMAP/POP server and port settings in your email application. These settings can usually be found under an account settings menu in your application. "


I use Thunderbird 52.5.0. I can't figure out where to find accounts and the security changes I have to make. I don't know when to tab, enter or arrow. I use Jaws 18 with Windows 10.  Can someone very simply walk me through the process?

Thanks, Elaine



Re: Convenient OCR and screen resolution?

Jonas Voll
 

If you go in to your display settings and tab to screen resolution I think it will say recommended on your native resolution.

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration and opportunity for people who are blind or visually impaired through employment, outreach, rehabilitation, education and research.


From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Thursday, December 14, 2017 4:39 PM
To: main@jfw.groups.io
Subject: Re: Convenient OCR and screen resolution?

 

Jonas,

Do you know how to tell what is the correct resolution for a screen?

How do I know which setting to use?

I don’t recall ever playing with it but that doesn’t mean that I should not?

Thanks

Shannon

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jonas Voll
Sent: Wednesday, December 13, 2017 9:41 AM
To: main@jfw.groups.io
Subject: Re: Convenient OCR and screen resolution?

 

Yes it can if your screen can only support 720 & your running at 1020 text will be off your screen or on top of each other or your zoom to 150%!

 

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration and opportunity for people who are blind or visually impaired through employment, outreach, rehabilitation, education and research.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Shannon
Sent: Wednesday, December 13, 2017 9:37 AM
To: main@jfw.groups.io
Subject: Convenient OCR and screen resolution?

 

Hi all,

I just had a thought and wondered if it made any difference.

 

I have a program that has a pop up that the mouse, the invisible curser and the touch curser cannot read.

The only way to see what is in the pop up window is to use the OCR on the window.

Sometimes I know that the results are lying to me. They are just wrong. Spaces missing between words, numbers missing, numbers miss recognized. etc.…

Does the screen resolution play a part in the OCR results on a window?

If so what should I set them to so the OCR is accurate?

This program is currently on a laptop if that makes any difference.

 

Thanks

Shannon

 
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Re: JAWS Outlook Contacts Help

Jonas Voll
 

Did you guys try refreshing the screen?

 

 

Jonas Voll
Support Technician I
Envision, Inc.
2301 S Water ST
Wichita, KS 67213
O: 316-425-7141
F: 316-267-4312
www.envisionus.com

Envision: To improve the quality of life and provide inspiration and opportunity for people who are blind or visually impaired through employment, outreach, rehabilitation, education and research.


From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bohmann, Ben
Sent: Thursday, December 14, 2017 5:42 PM
To: main@jfw.groups.io
Subject: Re: JAWS Outlook Contacts Help

 

Thanks for the help.  My user is still having this issue even after being on the phone with support for over an hour.  Maximizing the screen, running outlook repairs, reinstalling JAWS, reinstalling the OS, trying Windows Enterprise, Windows Pro, etc.  Nothing seems to help.   Support doesn’t seem to have this issue on their computers.

 

Ben

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Cristóbal
Sent: Thursday, December 14, 2017 11:31 AM
To: main@jfw.groups.io
Subject: Re: JAWS Outlook Contacts Help

 

This has been an issue with Outlook 2016 since I don’t know when. Don’t recall this being a problem with Outlook 2010. I’ve gotten in the habbit of arrowing back and forth once before clicking on the desired contact. This focus being off has been annoying to say the least. Maximizing the window and so on doesn’t make a difference. I’ve almost gotten used to it at this point.

Using the most recent Jaws 2018, but  it’s been like this since at least JFW 18.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dale Heltzer
Sent: Thursday, December 14, 2017 8:37 AM
To: main@jfw.groups.io
Subject: Re: JAWS Outlook Contacts Help

 

Mee too. Don’t have a solution yet, though.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bohmann, Ben
Sent: Wednesday, December 13, 2017 12:51 PM
To: main@jfw.groups.io
Subject: JAWS Outlook Contacts Help

 

I have a user that is running into problems with the latest version of Outlook and the latest version of JAWS.  The user views their contacts as business cards so that it reads the contact’s information.  However, as the user moves through the list of contacts, JAWS reads the contact the user just moved off of and not the currently selected contact.   For example, when the user is on Contact 1 and moves to Contact 2, JAWS reads Contact 1 even through Contact 2 is highlighted.  When the user moves to Contact 3, JAWS reads contact 2.   Any ideas would be helpful. 

 

Ben

 

 
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NOTICE: This electronic mail message and any attached files are confidential. The information is exclusively for the use of the individual or entity intended as the recipient. If you are not the intended recipient, any use, copying, printing, reviewing, retention, disclosure, distribution or forwarding of the message or any attached file is not authorized and is strictly prohibited. If you have received this electronic mail message in error, please advise the sender by reply electronic mail immediately and permanently delete the original transmission, any attachments and any copies of this message from your computer system.



Re: Continuing Problems With Navigating List Of Contacts In An E-mail Group

Alan Robbins <alan1057@...>
 

Have you contacted VFO  regarding this issue and if so, what has been the response?

On Dec 14, 2017, at 9:49 PM, Tom Behler <tombehler@...> wrote:

Hello, everyone.

 

I am continuing to have problems navigating the list of contacts within several e-mail groups I have created.

 

This problem has emerged within the past few months, and I keep hoping that the issue will be fixed with a new Jaws update.

 

Basically, as I try to navigate the list of contacts in an e-mail group, I get stuck on the first entry, and cannot arrow down through the rest of the list in the usual way.

 

If anyone has found a work-around for this issue, please let me know.

 

I’m using the latest build of Jaws 2018, Windows 7, and Outlook 2016 with Office 365 here.

 

Dr.  Tom Behler from Michigan

 

 


Re: J2018

David Moore
 

Hi!

The text that JAWS extracts from the image, is put in a window for you, and you can use all reading functions, and it is an HTML Window, so you can press H for heading, and so on. Also, you can copy text from that window. Once you have JAWS scan the image, the window with the text comes up and you are put right in that window. If you want to save that text, you have to copy the text, and paste it into Notepad, Word, or any editor, and save the document as usual using the Word program or editor.

David Moore

Sent from Mail for Windows 10

 

From: Jim L
Sent: Friday, December 15, 2017 1:51 AM
To: main@jfw.groups.io
Subject: Re: J2018

 

And how does one then get the results? Is there a folder it goes into?

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday, 15 December 2017 2:49 PM
To: main@jfw.groups.io
Subject: Re: J2018

 

Well, one awesome improvement with Jaws 2018 is the fact that you can now do OCR on any image file, not just on PDF files opened in Acrobat Reader any more. All you have to do is bring up your context menu when you are on an image file in Windows Explorer and press “J” or arrow to “Recognize with Jaws” and press enter. To me this alone makes 2018 a worthwhile update.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of john clayton
Sent: Thursday, December 14, 2017 9:14 PM
To: main@jfw.groups.io
Subject: Re: J2018

 

Hello Becky,

I would suggest that you stick with jaws 18, 2018 seems far more resource heavy and slow to me as compared to jaws18,and there arent any improvements in 2018 that arent in 18 that you could make use of in win7 anyway.

as to win7 to win10? stick with 7 as long as you can, I have been using win10 because I have no choice,but given one, would go back to 7 in a heartbeat.

hth.

 

On 15 December 2017 at 04:34, Carolyn Arnold <4carolyna@...> wrote:

I came straight from XP to Windows 10. I gathered a lot of information from a couple of lists, and have a savvy husband, didn't seem to be any real problem.

Never be afraid to trust an unknown future to a known God,

Carolyn

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Thursday, December 14, 2017 6:02 PM
To: main@jfw.groups.io
Subject: Re: J2018

Hello Becky,

I have had Windows 10  scince the spring, and have not had an inordinant amount of trouble with it. The thing is one will have to upgrade sooner or later

That said, with the negative comments regarding Windows 8 , I skipped over that one.

Cheers Kevin.



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Marianne Denning
Sent: December 14, 2017 1:07 PM
To: main@jfw.groups.io
Subject: Re: J2018



Did you ask Kevin why you should stay with Windows 7? There are definitely some changes but it seems much more like Windows 7 than Windows 8 did.



On Thu, Dec 14, 2017 at 2:00 PM, Becky Tsurumoto <panache713@... <mailto:panache713@...> > wrote:


        Kevin,

        My tech person,  who works for an agency for the blind, helped me order my new computer.
        He said I have the license for Windows 10 but that he asked the seller that Windows 7 be installed.
         I didn't know if Windows 10 would be harder to use for me.
        Now Tom said I should have the latest JAWS  even if I use an older operating system in case I need tech support from Freedom Scientific.

        Becky

        -----Original Message-----
        From: main@jfw.groups.io <mailto:main@jfw.groups.io>  [mailto:main@jfw.groups.io <mailto:main@jfw.groups.io> ] On Behalf Of Kevin Hourigan
        Sent: Thursday, December 14, 2017 8:43 AM
        To: main@jfw.groups.io <mailto:main@jfw.groups.io>
        Subject: Re: J2018

        Do you not want to upgrade to Windows 10 while it is still available for free, if indeed it still is?

        -----Original Message-----
        From: main@jfw.groups.io <mailto:main@jfw.groups.io>  [mailto:main@jfw.groups.io <mailto:main@jfw.groups.io> ] On Behalf Of Becky Tsurumoto
        Sent: December 14, 2017 8:17 AM
        To: main@jfw.groups.io <mailto:main@jfw.groups.io>
        Subject: J2018

        Hi List,

        I purchased a new computer in August 2017.  I'm using Windows 7 with JAWS 18.
        I'm authorized to download JAWS 2018, but since I'm not using Windows 10 is there any benefit to downloading the new version?  Any input would be appreciated.

        Becky
















--

Marianne Denning, TVI, MA

Teacher of students who are blind or visually impaired

(513) 607-6053






--

***
“The most important thing in life is not the triumph but the struggle. The essential thing is not to have conquered but to have fought well.”

 


Re: J2018

Sieghard Weitzel <sieghard@...>
 

The OCR result is displayed in the virtual viewer, if you want to save it you have to select all, copy, open a text editor or Word processor of your choice and paste, then save as usual.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Jim L
Sent: Thursday, December 14, 2017 10:52 PM
To: main@jfw.groups.io
Subject: Re: J2018

 

And how does one then get the results? Is there a folder it goes into?

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday, 15 December 2017 2:49 PM
To: main@jfw.groups.io
Subject: Re: J2018

 

Well, one awesome improvement with Jaws 2018 is the fact that you can now do OCR on any image file, not just on PDF files opened in Acrobat Reader any more. All you have to do is bring up your context menu when you are on an image file in Windows Explorer and press “J” or arrow to “Recognize with Jaws” and press enter. To me this alone makes 2018 a worthwhile update.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of john clayton
Sent: Thursday, December 14, 2017 9:14 PM
To: main@jfw.groups.io
Subject: Re: J2018

 

Hello Becky,

I would suggest that you stick with jaws 18, 2018 seems far more resource heavy and slow to me as compared to jaws18,and there arent any improvements in 2018 that arent in 18 that you could make use of in win7 anyway.

as to win7 to win10? stick with 7 as long as you can, I have been using win10 because I have no choice,but given one, would go back to 7 in a heartbeat.

hth.

 

On 15 December 2017 at 04:34, Carolyn Arnold <4carolyna@...> wrote:

I came straight from XP to Windows 10. I gathered a lot of information from a couple of lists, and have a savvy husband, didn't seem to be any real problem.

Never be afraid to trust an unknown future to a known God,

Carolyn

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Thursday, December 14, 2017 6:02 PM
To: main@jfw.groups.io
Subject: Re: J2018

Hello Becky,

I have had Windows 10  scince the spring, and have not had an inordinant amount of trouble with it. The thing is one will have to upgrade sooner or later

That said, with the negative comments regarding Windows 8 , I skipped over that one.

Cheers Kevin.



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Marianne Denning
Sent: December 14, 2017 1:07 PM
To: main@jfw.groups.io
Subject: Re: J2018



Did you ask Kevin why you should stay with Windows 7? There are definitely some changes but it seems much more like Windows 7 than Windows 8 did.



On Thu, Dec 14, 2017 at 2:00 PM, Becky Tsurumoto <panache713@... <mailto:panache713@...> > wrote:


        Kevin,

        My tech person,  who works for an agency for the blind, helped me order my new computer.
        He said I have the license for Windows 10 but that he asked the seller that Windows 7 be installed.
         I didn't know if Windows 10 would be harder to use for me.
        Now Tom said I should have the latest JAWS  even if I use an older operating system in case I need tech support from Freedom Scientific.

        Becky

        -----Original Message-----
        From: main@jfw.groups.io <mailto:main@jfw.groups.io>  [mailto:main@jfw.groups.io <mailto:main@jfw.groups.io> ] On Behalf Of Kevin Hourigan
        Sent: Thursday, December 14, 2017 8:43 AM
        To: main@jfw.groups.io <mailto:main@jfw.groups.io>
        Subject: Re: J2018

        Do you not want to upgrade to Windows 10 while it is still available for free, if indeed it still is?

        -----Original Message-----
        From: main@jfw.groups.io <mailto:main@jfw.groups.io>  [mailto:main@jfw.groups.io <mailto:main@jfw.groups.io> ] On Behalf Of Becky Tsurumoto
        Sent: December 14, 2017 8:17 AM
        To: main@jfw.groups.io <mailto:main@jfw.groups.io>
        Subject: J2018

        Hi List,

        I purchased a new computer in August 2017.  I'm using Windows 7 with JAWS 18.
        I'm authorized to download JAWS 2018, but since I'm not using Windows 10 is there any benefit to downloading the new version?  Any input would be appreciated.

        Becky
















--

Marianne Denning, TVI, MA

Teacher of students who are blind or visually impaired

(513) 607-6053






--

***
“The most important thing in life is not the triumph but the struggle. The essential thing is not to have conquered but to have fought well.”


Re: J2018

Jim L
 

And how does one then get the results? Is there a folder it goes into?

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Sieghard Weitzel
Sent: Friday, 15 December 2017 2:49 PM
To: main@jfw.groups.io
Subject: Re: J2018

 

Well, one awesome improvement with Jaws 2018 is the fact that you can now do OCR on any image file, not just on PDF files opened in Acrobat Reader any more. All you have to do is bring up your context menu when you are on an image file in Windows Explorer and press “J” or arrow to “Recognize with Jaws” and press enter. To me this alone makes 2018 a worthwhile update.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of john clayton
Sent: Thursday, December 14, 2017 9:14 PM
To: main@jfw.groups.io
Subject: Re: J2018

 

Hello Becky,

I would suggest that you stick with jaws 18, 2018 seems far more resource heavy and slow to me as compared to jaws18,and there arent any improvements in 2018 that arent in 18 that you could make use of in win7 anyway.

as to win7 to win10? stick with 7 as long as you can, I have been using win10 because I have no choice,but given one, would go back to 7 in a heartbeat.

hth.

 

On 15 December 2017 at 04:34, Carolyn Arnold <4carolyna@...> wrote:

I came straight from XP to Windows 10. I gathered a lot of information from a couple of lists, and have a savvy husband, didn't seem to be any real problem.

Never be afraid to trust an unknown future to a known God,

Carolyn

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Thursday, December 14, 2017 6:02 PM
To: main@jfw.groups.io
Subject: Re: J2018

Hello Becky,

I have had Windows 10  scince the spring, and have not had an inordinant amount of trouble with it. The thing is one will have to upgrade sooner or later

That said, with the negative comments regarding Windows 8 , I skipped over that one.

Cheers Kevin.



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Marianne Denning
Sent: December 14, 2017 1:07 PM
To: main@jfw.groups.io
Subject: Re: J2018



Did you ask Kevin why you should stay with Windows 7? There are definitely some changes but it seems much more like Windows 7 than Windows 8 did.



On Thu, Dec 14, 2017 at 2:00 PM, Becky Tsurumoto <panache713@... <mailto:panache713@...> > wrote:


        Kevin,

        My tech person,  who works for an agency for the blind, helped me order my new computer.
        He said I have the license for Windows 10 but that he asked the seller that Windows 7 be installed.
         I didn't know if Windows 10 would be harder to use for me.
        Now Tom said I should have the latest JAWS  even if I use an older operating system in case I need tech support from Freedom Scientific.

        Becky

        -----Original Message-----
        From: main@jfw.groups.io <mailto:main@jfw.groups.io>  [mailto:main@jfw.groups.io <mailto:main@jfw.groups.io> ] On Behalf Of Kevin Hourigan
        Sent: Thursday, December 14, 2017 8:43 AM
        To: main@jfw.groups.io <mailto:main@jfw.groups.io>
        Subject: Re: J2018

        Do you not want to upgrade to Windows 10 while it is still available for free, if indeed it still is?

        -----Original Message-----
        From: main@jfw.groups.io <mailto:main@jfw.groups.io>  [mailto:main@jfw.groups.io <mailto:main@jfw.groups.io> ] On Behalf Of Becky Tsurumoto
        Sent: December 14, 2017 8:17 AM
        To: main@jfw.groups.io <mailto:main@jfw.groups.io>
        Subject: J2018

        Hi List,

        I purchased a new computer in August 2017.  I'm using Windows 7 with JAWS 18.
        I'm authorized to download JAWS 2018, but since I'm not using Windows 10 is there any benefit to downloading the new version?  Any input would be appreciated.

        Becky
















--

Marianne Denning, TVI, MA

Teacher of students who are blind or visually impaired

(513) 607-6053







--

***
“The most important thing in life is not the triumph but the struggle. The essential thing is not to have conquered but to have fought well.”


Re: J2018

Sieghard Weitzel <sieghard@...>
 

Well, one awesome improvement with Jaws 2018 is the fact that you can now do OCR on any image file, not just on PDF files opened in Acrobat Reader any more. All you have to do is bring up your context menu when you are on an image file in Windows Explorer and press “J” or arrow to “Recognize with Jaws” and press enter. To me this alone makes 2018 a worthwhile update.

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of john clayton
Sent: Thursday, December 14, 2017 9:14 PM
To: main@jfw.groups.io
Subject: Re: J2018

 

Hello Becky,

I would suggest that you stick with jaws 18, 2018 seems far more resource heavy and slow to me as compared to jaws18,and there arent any improvements in 2018 that arent in 18 that you could make use of in win7 anyway.

as to win7 to win10? stick with 7 as long as you can, I have been using win10 because I have no choice,but given one, would go back to 7 in a heartbeat.

hth.

 

On 15 December 2017 at 04:34, Carolyn Arnold <4carolyna@...> wrote:

I came straight from XP to Windows 10. I gathered a lot of information from a couple of lists, and have a savvy husband, didn't seem to be any real problem.

Never be afraid to trust an unknown future to a known God,

Carolyn

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Thursday, December 14, 2017 6:02 PM
To: main@jfw.groups.io
Subject: Re: J2018

Hello Becky,

I have had Windows 10  scince the spring, and have not had an inordinant amount of trouble with it. The thing is one will have to upgrade sooner or later

That said, with the negative comments regarding Windows 8 , I skipped over that one.

Cheers Kevin.



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Marianne Denning
Sent: December 14, 2017 1:07 PM
To: main@jfw.groups.io
Subject: Re: J2018



Did you ask Kevin why you should stay with Windows 7? There are definitely some changes but it seems much more like Windows 7 than Windows 8 did.



On Thu, Dec 14, 2017 at 2:00 PM, Becky Tsurumoto <panache713@... <mailto:panache713@...> > wrote:


        Kevin,

        My tech person,  who works for an agency for the blind, helped me order my new computer.
        He said I have the license for Windows 10 but that he asked the seller that Windows 7 be installed.
         I didn't know if Windows 10 would be harder to use for me.
        Now Tom said I should have the latest JAWS  even if I use an older operating system in case I need tech support from Freedom Scientific.

        Becky

        -----Original Message-----
        From: main@jfw.groups.io <mailto:main@jfw.groups.io>  [mailto:main@jfw.groups.io <mailto:main@jfw.groups.io> ] On Behalf Of Kevin Hourigan
        Sent: Thursday, December 14, 2017 8:43 AM
        To: main@jfw.groups.io <mailto:main@jfw.groups.io>
        Subject: Re: J2018

        Do you not want to upgrade to Windows 10 while it is still available for free, if indeed it still is?

        -----Original Message-----
        From: main@jfw.groups.io <mailto:main@jfw.groups.io>  [mailto:main@jfw.groups.io <mailto:main@jfw.groups.io> ] On Behalf Of Becky Tsurumoto
        Sent: December 14, 2017 8:17 AM
        To: main@jfw.groups.io <mailto:main@jfw.groups.io>
        Subject: J2018

        Hi List,

        I purchased a new computer in August 2017.  I'm using Windows 7 with JAWS 18.
        I'm authorized to download JAWS 2018, but since I'm not using Windows 10 is there any benefit to downloading the new version?  Any input would be appreciated.

        Becky
















--

Marianne Denning, TVI, MA

Teacher of students who are blind or visually impaired

(513) 607-6053








--

***
“The most important thing in life is not the triumph but the struggle. The essential thing is not to have conquered but to have fought well.”


Re: Latest JAWS & excel 2016

Sieghard Weitzel <sieghard@...>
 

Just to chime in on the positive side, I use Office 2016 via Office 365 on both several Windows 7 desktops as well as my Windows 10 laptop.

I have pretty much stopped using Jaws 18 and exclusively use Jaws 2018.

Excel used to crash on my Windows 7 PC’s (not the Windows 10 laptop) as soon as I started typing a formular and started with the equals sign. The work-around was to type the formula as text and then edit the cell and put the equals sign at the front.

Somebody found out that if you turn autocomplete for formulas off this fixes this problem and it did.

Apart from that I must say that I have no issues whatsoever with Excel 2016 and Jaws 2018 on both Windows 7 and Windows 10, Outlook currently is also as good as it hasn’t been in 3 or 4 months. I rarely use Word so can’t comment, but I more or less live in Excel and Outlook.

I should mention that on one of my older PC’s (about 6 years old) Outlook becomes sluggish if I type a longer email, Alt+tabbing away from it into another program and back usually helps, but it’s only on that one computer.

 

Regards,

Sieghard

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of david
Sent: Thursday, December 14, 2017 7:50 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

hello; I just went to MSWord 2016, and again, there's a office update.

open word, alt+f=file,

now press, the letters, d&r,

enter on update now!

not sure if office2013 has updates.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of david
Sent: Thursday, December 14, 2017 10:39 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

well; not to defend freedomscientific,

but, the office2016 and perhaps the office2013, keeps updating, which evidently breaks something in jaws.

in fact, I just had a office 2016 update on Tuesday of this week.

it seems the issues are whith the latest version of office. 2010,and 2007 seem to be fine.

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Alan Robbins
Sent: Thursday, December 14, 2017 9:47 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

Brenda,

 

This is very disheartening. With the number of us having this problem, it would seem to me JAWS is what needs to be fixed. On another computer I have Office 2010 and this does not happen. Wondering if anyone on list has received any assistance from VFO or if they are putting folks off to MS accessibility desk.

 

Al

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Brenda Emerson-Alford
Sent: Wednesday, December 13, 2017 10:43 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

I have been experiencing this same problem for a while.  I am completely frustrated.  I called VFO and they had no suggestions other than call MicroSoft accessibility desk.  I have not done that but don't see what they could do.  Since moving to Windows 10 I have been extremely frustrated with JAWS in several applications.  Most of them are things I can work around some but Excel is the worse with it stopping speaking or taking 20 to 30 seconds or more to repeat what I typed.  It also stops speaking when I am moving around a spreadsheet to check figures and mark things off.

 

I have been working with JAWS since sometime in the mid-90s.  I have never been so frustrated as I am now.  Hoping to hear that someone has unlocked the secret to at least Excel.  Also frustrated with no speech during spell check.

 

Brenda

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Alan Robbins
Sent: Wednesday, December 13, 2017 7:19 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

Yes, exactly like that here. This is getting very annoying. I am flying back to NY today but will call VFO tomorrow or when time permits. I am sure they are well aware of this issue as it has been widely reported. Others? Has anyone had a formal response from VFO?

 

Al

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Feliciano G
Sent: Wednesday, December 13, 2017 10:15 AM
To: main@jfw.groups.io
Subject: Re: Latest JAWS & excel 2016

 

I’m experiencing this issue with jaws  17, 18 and 2018 with excel 2013. If I alt plus tap, jaws is responsive. It’s to the point where I have to end the the test via the task manager for excel and reopen excel to   continue working again. Reinstalling jaws  does not help, I need a solution as well!

 

Regards,Feliciano For tech tips and updates, LIKE www.facebook.com/theblindman12v Follow www.twitter.com/theblindman12v 


On Dec 13, 2017, at 7:08 AM, Alan Robbins <alan1057@...> wrote:

I was hoping the issue with JAWS going silent or at best extremely sluggish would have been fixed in latest update. So far, if anything, it is worse on my equipment. I am using an intel NUC with an I5 processor and 16 GB ram. With win 10 version, 1709m I will be working in excel and for no apparent reason JAWS goes silent or becomes extremely sluggish (15-20 seconds between announcing characters I type). Anyone else experiencing this?

 

Al


Re: J2018

 

Hi,

Regarding Windows 7 or 8.x to 10: I’d strongly advise folks to get a free license before the offer expires, downgrade, then upgrade later.

Cheers,

Joseph

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of john clayton
Sent: Thursday, December 14, 2017 9:14 PM
To: main@jfw.groups.io
Subject: Re: J2018

 

Hello Becky,

I would suggest that you stick with jaws 18, 2018 seems far more resource heavy and slow to me as compared to jaws18,and there arent any improvements in 2018 that arent in 18 that you could make use of in win7 anyway.

as to win7 to win10? stick with 7 as long as you can, I have been using win10 because I have no choice,but given one, would go back to 7 in a heartbeat.

hth.

 

On 15 December 2017 at 04:34, Carolyn Arnold <4carolyna@...> wrote:

I came straight from XP to Windows 10. I gathered a lot of information from a couple of lists, and have a savvy husband, didn't seem to be any real problem.

Never be afraid to trust an unknown future to a known God,

Carolyn

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Thursday, December 14, 2017 6:02 PM
To: main@jfw.groups.io
Subject: Re: J2018

Hello Becky,

I have had Windows 10  scince the spring, and have not had an inordinant amount of trouble with it. The thing is one will have to upgrade sooner or later

That said, with the negative comments regarding Windows 8 , I skipped over that one.

Cheers Kevin.



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Marianne Denning
Sent: December 14, 2017 1:07 PM
To: main@jfw.groups.io
Subject: Re: J2018



Did you ask Kevin why you should stay with Windows 7? There are definitely some changes but it seems much more like Windows 7 than Windows 8 did.



On Thu, Dec 14, 2017 at 2:00 PM, Becky Tsurumoto <panache713@... <mailto:panache713@...> > wrote:


        Kevin,

        My tech person,  who works for an agency for the blind, helped me order my new computer.
        He said I have the license for Windows 10 but that he asked the seller that Windows 7 be installed.
         I didn't know if Windows 10 would be harder to use for me.
        Now Tom said I should have the latest JAWS  even if I use an older operating system in case I need tech support from Freedom Scientific.

        Becky

        -----Original Message-----
        From: main@jfw.groups.io <mailto:main@jfw.groups.io>  [mailto:main@jfw.groups.io <mailto:main@jfw.groups.io> ] On Behalf Of Kevin Hourigan
        Sent: Thursday, December 14, 2017 8:43 AM
        To: main@jfw.groups.io <mailto:main@jfw.groups.io>
        Subject: Re: J2018

        Do you not want to upgrade to Windows 10 while it is still available for free, if indeed it still is?

        -----Original Message-----
        From: main@jfw.groups.io <mailto:main@jfw.groups.io>  [mailto:main@jfw.groups.io <mailto:main@jfw.groups.io> ] On Behalf Of Becky Tsurumoto
        Sent: December 14, 2017 8:17 AM
        To: main@jfw.groups.io <mailto:main@jfw.groups.io>
        Subject: J2018

        Hi List,

        I purchased a new computer in August 2017.  I'm using Windows 7 with JAWS 18.
        I'm authorized to download JAWS 2018, but since I'm not using Windows 10 is there any benefit to downloading the new version?  Any input would be appreciated.

        Becky
















--

Marianne Denning, TVI, MA

Teacher of students who are blind or visually impaired

(513) 607-6053








--

***
“The most important thing in life is not the triumph but the struggle. The essential thing is not to have conquered but to have fought well.”


Re: J2018

john clayton
 

Hello Becky,
I would suggest that you stick with jaws 18, 2018 seems far more resource heavy and slow to me as compared to jaws18,and there arent any improvements in 2018 that arent in 18 that you could make use of in win7 anyway.
as to win7 to win10? stick with 7 as long as you can, I have been using win10 because I have no choice,but given one, would go back to 7 in a heartbeat.
hth.

On 15 December 2017 at 04:34, Carolyn Arnold <4carolyna@...> wrote:
I came straight from XP to Windows 10. I gathered a lot of information from a couple of lists, and have a savvy husband, didn't seem to be any real problem.

Never be afraid to trust an unknown future to a known God,

Carolyn

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Kevin Hourigan
Sent: Thursday, December 14, 2017 6:02 PM
To: main@jfw.groups.io
Subject: Re: J2018

Hello Becky,

I have had Windows 10  scince the spring, and have not had an inordinant amount of trouble with it. The thing is one will have to upgrade sooner or later

That said, with the negative comments regarding Windows 8 , I skipped over that one.

Cheers Kevin.



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Marianne Denning
Sent: December 14, 2017 1:07 PM
To: main@jfw.groups.io
Subject: Re: J2018



Did you ask Kevin why you should stay with Windows 7? There are definitely some changes but it seems much more like Windows 7 than Windows 8 did.



On Thu, Dec 14, 2017 at 2:00 PM, Becky Tsurumoto <panache713@... <mailto:panache713@...> > wrote:


        Kevin,

        My tech person,  who works for an agency for the blind, helped me order my new computer.
        He said I have the license for Windows 10 but that he asked the seller that Windows 7 be installed.
         I didn't know if Windows 10 would be harder to use for me.
        Now Tom said I should have the latest JAWS  even if I use an older operating system in case I need tech support from Freedom Scientific.

        Becky

        -----Original Message-----
        From: main@jfw.groups.io <mailto:main@jfw.groups.io>  [mailto:main@jfw.groups.io <mailto:main@jfw.groups.io> ] On Behalf Of Kevin Hourigan
        Sent: Thursday, December 14, 2017 8:43 AM
        To: main@jfw.groups.io <mailto:main@jfw.groups.io>
        Subject: Re: J2018

        Do you not want to upgrade to Windows 10 while it is still available for free, if indeed it still is?

        -----Original Message-----
        From: main@jfw.groups.io <mailto:main@jfw.groups.io>  [mailto:main@jfw.groups.io <mailto:main@jfw.groups.io> ] On Behalf Of Becky Tsurumoto
        Sent: December 14, 2017 8:17 AM
        To: main@jfw.groups.io <mailto:main@jfw.groups.io>
        Subject: J2018

        Hi List,

        I purchased a new computer in August 2017.  I'm using Windows 7 with JAWS 18.
        I'm authorized to download JAWS 2018, but since I'm not using Windows 10 is there any benefit to downloading the new version?  Any input would be appreciated.

        Becky
















--

Marianne Denning, TVI, MA

Teacher of students who are blind or visually impaired

(513) 607-6053









--
***
“The most important thing in life is not the triumph but the struggle. The essential thing is not to have conquered but to have fought well.”


Continuing Problems With Navigating List Of Contacts In An E-mail Group

Tom Behler
 

Hello, everyone.

 

I am continuing to have problems navigating the list of contacts within several e-mail groups I have created.

 

This problem has emerged within the past few months, and I keep hoping that the issue will be fixed with a new Jaws update.

 

Basically, as I try to navigate the list of contacts in an e-mail group, I get stuck on the first entry, and cannot arrow down through the rest of the list in the usual way.

 

If anyone has found a work-around for this issue, please let me know.

 

I’m using the latest build of Jaws 2018, Windows 7, and Outlook 2016 with Office 365 here.

 

Dr.  Tom Behler from Michigan

 

 


Re: JAWS Outlook Contacts Help

Cristóbal
 

Yeah, this doesn’t work either. I tried it earlier. Arrowing through your list it doesn’t give you a complete list of contacts and you can’t navigate via letter since an edit field will pop up as soon as you type the first letter.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of david
Sent: Thursday, December 14, 2017 3:52 PM
To: main@jfw.groups.io
Subject: Re: JAWS Outlook Contacts Help

 

hello; try the following;

 

1, open outlook,

 

2, ctrl+y=go to folder,

press the letter "c"=contacts, press enter.

 

3, alt+v=view,

tab once, change view button, press enter,

 

4, now use the tab key, enter on, list.

 

see if this helps.

jaws should still read the contact info, address, phone, email, etc.

hope this helps.

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bohmann, Ben
Sent: Thursday, December 14, 2017 6:42 PM
To: main@jfw.groups.io
Subject: Re: JAWS Outlook Contacts Help

 

Thanks for the help.  My user is still having this issue even after being on the phone with support for over an hour.  Maximizing the screen, running outlook repairs, reinstalling JAWS, reinstalling the OS, trying Windows Enterprise, Windows Pro, etc.  Nothing seems to help.   Support doesn’t seem to have this issue on their computers.

 

Ben

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Cristóbal
Sent: Thursday, December 14, 2017 11:31 AM
To: main@jfw.groups.io
Subject: Re: JAWS Outlook Contacts Help

 

This has been an issue with Outlook 2016 since I don’t know when. Don’t recall this being a problem with Outlook 2010. I’ve gotten in the habbit of arrowing back and forth once before clicking on the desired contact. This focus being off has been annoying to say the least. Maximizing the window and so on doesn’t make a difference. I’ve almost gotten used to it at this point.

Using the most recent Jaws 2018, but  it’s been like this since at least JFW 18.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dale Heltzer
Sent: Thursday, December 14, 2017 8:37 AM
To: main@jfw.groups.io
Subject: Re: JAWS Outlook Contacts Help

 

Mee too. Don’t have a solution yet, though.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bohmann, Ben
Sent: Wednesday, December 13, 2017 12:51 PM
To: main@jfw.groups.io
Subject: JAWS Outlook Contacts Help

 

I have a user that is running into problems with the latest version of Outlook and the latest version of JAWS.  The user views their contacts as business cards so that it reads the contact’s information.  However, as the user moves through the list of contacts, JAWS reads the contact the user just moved off of and not the currently selected contact.   For example, when the user is on Contact 1 and moves to Contact 2, JAWS reads Contact 1 even through Contact 2 is highlighted.  When the user moves to Contact 3, JAWS reads contact 2.   Any ideas would be helpful. 

 

Ben

 


Re: JAWS Screen Shade Not Working on Desktop Computer

Debbie April Yuille
 

But it hides your icons and things though?

Debbie

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Don H
Sent: Friday, 15 December 2017 1:35 AM
To: main@jfw.groups.io
Subject: Re: JAWS Screen Shade Not Working on Desktop Computer

At least on my HP laptop screen shade is working fine but it doesn't turn the screen black as if the screen is off but it is a medium shade of gray.


Re: JAWS Outlook Contacts Help

david
 

hello; try the following;

 

1, open outlook,

 

2, ctrl+y=go to folder,

press the letter "c"=contacts, press enter.

 

3, alt+v=view,

tab once, change view button, press enter,

 

4, now use the tab key, enter on, list.

 

see if this helps.

jaws should still read the contact info, address, phone, email, etc.

hope this helps.

 

 

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bohmann, Ben
Sent: Thursday, December 14, 2017 6:42 PM
To: main@jfw.groups.io
Subject: Re: JAWS Outlook Contacts Help

 

Thanks for the help.  My user is still having this issue even after being on the phone with support for over an hour.  Maximizing the screen, running outlook repairs, reinstalling JAWS, reinstalling the OS, trying Windows Enterprise, Windows Pro, etc.  Nothing seems to help.   Support doesn’t seem to have this issue on their computers.

 

Ben

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Cristóbal
Sent: Thursday, December 14, 2017 11:31 AM
To: main@jfw.groups.io
Subject: Re: JAWS Outlook Contacts Help

 

This has been an issue with Outlook 2016 since I don’t know when. Don’t recall this being a problem with Outlook 2010. I’ve gotten in the habbit of arrowing back and forth once before clicking on the desired contact. This focus being off has been annoying to say the least. Maximizing the window and so on doesn’t make a difference. I’ve almost gotten used to it at this point.

Using the most recent Jaws 2018, but  it’s been like this since at least JFW 18.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dale Heltzer
Sent: Thursday, December 14, 2017 8:37 AM
To: main@jfw.groups.io
Subject: Re: JAWS Outlook Contacts Help

 

Mee too. Don’t have a solution yet, though.

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bohmann, Ben
Sent: Wednesday, December 13, 2017 12:51 PM
To: main@jfw.groups.io
Subject: JAWS Outlook Contacts Help

 

I have a user that is running into problems with the latest version of Outlook and the latest version of JAWS.  The user views their contacts as business cards so that it reads the contact’s information.  However, as the user moves through the list of contacts, JAWS reads the contact the user just moved off of and not the currently selected contact.   For example, when the user is on Contact 1 and moves to Contact 2, JAWS reads Contact 1 even through Contact 2 is highlighted.  When the user moves to Contact 3, JAWS reads contact 2.   Any ideas would be helpful. 

 

Ben