Hi, First thing you need to check is if your license is renewed. Every year you have to renew these home annual licenses so you'll need to go to portal.freedomscientific.com and log in with your

As far as I know and I double checked with the version I have installed, you have the latest. Note: the layout of the program has changed a bit and it has been that way for over a year. Also, Note:

I am using, as of yesterday night, Skype 8.81.026 which did install correctly. If I cannot get it install automatically, will try your recommendation. Thanks -- Morey Worthington

When I had this problem I did the following: 1. uninstall JAWS. 2. Run (windows r) appdata. 3. Searched the three resulting directories for Freedom Scientific folders. 4. Deleted all references to

Hi, When you are updating your Skype, the version you have installed, what version are you running? If you cannot find the update in the version you have on your system go to https://ninite.com and

Hi, I think your situation needs to be dealt with directly with Freedom Scientific. If they don't give you the help to correct the problem then come back to the list.

Hi all.  I purchased a annual subscription to Jaws and attempted to install 2022.  2018 was my working version and for some reason even though I had 2019 2020 and 2021 on my computer none of them

Hi Ken, When programs do things like that I try to go into them and figure out how to turn off promotions and other announcements. If something does pop up, escape usually works. Karen

I have been using W10 and Skype for a long time, but it does not update by itself. Meaning I have to download any update manually. Are there any directions available for finding if auto update is on

Hi, if you are using Jaws, push Jaws key plus f8. This will bring up a list of any active frame on screen, so that you can focus the cursor on it and close it. Best, Leo Bado

Try just hitting ESCape when they appear. That often works while they have focus. -- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Friendship. . . Intimacy, untroubled by eros. ~

Hi. My Norton and Spotify software are sending more and more pop-up messages. They are becoming annoying! The window does not have a ‘no’ button. I cannot alt-F4to close the window. How do

Hi. If you go into settings center, and search cursor blink, then you should be able to adjust the cursor blink rate from there. Just make sure you’re in the default settings, not application

Perhaps you can hide the cursor all together.

One thing I do when selecting text, is always keep my finger on the shift and left arrow to unselect spaces and return codes that might be following what I have selected. This problem also plagues the

Mike, This doesn’t work for me. As soon as I change the blinkrate and press enter on it, and go back to check it again, it has already defaulted back to 100. I think Jaws is forever forcing it

Hello Mona: The goal, as I read your email, is to generate “all good bears Tyrell”. For reference, the two lines you have are as follows. Now is the time for all good bears to sleep.

Hi Peter, Yes you can, but it might effect the way Jaws reads. You didn't say which operating system, so where to find the blink rate settings for Windows 7 & 10 are below. Go to the, Control Panel

I have just recently moved into a so-called independent living center. I am trying to get some help with my banking and accounting from some older friends. They seem to be distracted

Hi! Some sort of “recapture” seems to have been added to Overdrive now making it inaccessible. Has anyone else seen this? Is there some way of getting around it? Thanks, Richard