That happens to me sometimes. When in the body of the message, hit shift tab and it should put you in the attachments field. HTH, John Doering Pricing Analyst Office: 4147783040

Hi All, I am not entirely sure if this is a JAWS issue, but in the last couple of days, I can’t seem to navigate to attachments in Outlook. I know they are there because JAWS tells me there are

Lee: When this happens to me, I try pressing tab and then numpad plus to verify my virtual cursor is, in fact, on. Then, I know that I can navigate the page using the JAWS shortcuts.

Okay, I have the problem in Chrome. I use JAWS-T and hear "Title is WSJ: IRS…" It does not announce it is Chrome. I refreshed the page using F5 without change. I updated the page using JAWS-esc

I will have to do it again the next time it happens. I can't recall at this moment if it said Chrome or not. Sorry. Lee Anne

It said the entire content of the web address block, I just didn't include the entire web address. When I used arrow keys it read the contents of the web page. Lee Anne

By resetting Chrome do you mean close and re-open? Or do you mean uninstall and re-install? I am not familiar with a reset. Sorry. Lee Anne

Hi. If you’re using Windows 10, hit the Windows key to bring up where you can type something. Start typing notification, and it will be what you want to select. Have a blessed day and

Hi, Kevin. That's because it's not in Outlook Settings. 1. Go to Windows Settings (Windows key plus I). 2. Press ENTER on System. 3. TAB once, find the category called Notifications and Actions,

Bill Thanks! That took care of the noise. Yet Jaws says new notification, what is on the subject line and the email it comes from. I couldn’t find anything in Outlook settings to stop that from

Hi, Kevin. The setting to which you are referring is in Outlook Options>Mail. Bill White billwhite92701@...

Hello, I’m using the most recent versions of windows10, Outlook 2016 and Jaws 2021. I know there is a setting in Jaws to turn off the alert when an email arrives in the inbox. I couldn’t find that

Check to see if Smart Word reading is on. If it is, try turning it off. Bill White billwhite92701@...

I have Jaws 2021, and windows 10. Office 2016 I've noticed, that when I read by word in Microsoft word, that JAWS sometimes doesn't read. The cursor will move, but it will not say

Can you try to reset chrome and try again? Let's eliminate the problem don't lies on the profile of chrome. type in %localappdata%\google You should find a folder call chrome, rename that folder to

Actually, when Lee Anne did a "Title" command, she said that JAWS only said, "Title is". That shows that nothing was in focus. Bill White billwhite92701@...

Hello: Did you hear that the title was Chrome or something else? If not Chrome, then the focus went somewhere outside of the Chrome universe. Curtis

Lee Anne, I don't know what is advised earlier, but when you could not do anything: try to press the tabkey. Sometimes the focus is not in the webpage and with tab you will land in the page. Or f6

I’ve inadvertently deleted my calendar entries from this week onward. I believe there is a way to restore a recent version of the file. It’s a Word file. I’m using Windows 10 and JAWS 2020.

Try to press F5 to refresh the page. You may also want to give Edge a try, it's very much like Chrome, but the Immersive Reader feature alone makes it a better browser for visually impaired users in