Hello, I'm not sure what you are asking here. Are you wanting a specific version of Firefox for your computer? Generally, Firefox will automatically upgrade about every 6 weeks. There are ways to

I have a USB stick that I leave plugged into my laptop, but lately I've been noticing that it just randomely comes up. I'll be writing an email or something and all of a sudden it just pops up when I

Well It seems downgrading from an insider build a while back corrupted my system. Now I have the same Windows security settings you described. And things are back to what I am used

HiAl How cnI gtndcopy the erin ffirfxI h? Becae Jaw I tradigprorl on fif Addison

Hi, Cynthia. Maybe your Documents folder got changed from Details View to Tiles View. Before you do anything too radical, try this, 1. Open your Documents folder. 2. Press and hold CTRL +

You run the install program, but instead of installing, the install program does a repair on the JAWS you already have. It will show a "repair" button, and it will act like it is installing, but it is

Hy Cynthia. Try going into other folders and see if you have the same problem. I was having weird problems with Windows a few weeks ago. The only thing that I did that was different that seemed to

It would take longer to get a hold of them than it will to do this. I have got it down to a 30 minute procedure. I much prefer a clean install when windows starts having unexplained random

Open your recycle bin and see if the files you aren't seeing in Documents are in there. Itt sounds like they got moved .

I have all my data on a separate HD and Have done this so many times I can do it in my sleep! My work PC has all the extra programs that would be a time consuming one to clean install...

When I go into file explorer, it reads my frequently used folders and recent we used folders and documents fine. When I click on documents to go into my larger list of folders, it doesn’t read any

Hi, Before you go to the bother of reinstalling Windows, you should definitely call the Microsoft Disability Answer Desk and have them try and fix it. Cheers, Ed

I'm wondering if performing a reset of Windows 10 would also work, maybe?

Can you explain exactly what you do so some of us can reproduce your steps?

- If that's something you're willing and able to do, it's the very best way to get a known clean baseline of Windows 10 to start from. If you have too much time invested in having added programs and

I did try rebooting both documents and the laptop. I do have this version of JAWS, so are you saying I need to install it again? Thanks, Cynthia

Hi, Cynthia. First, have you tried rebooting the computer, or at least, quitting JAWS and restarting it? I have the latest JAWS version, and am not having this problem. If restarting JAWS doesn't

thanks I think it's my system somethings corrupted so I'm gonna reinstall it. Randy Barnett

Hi All, Has anyone encountered this issue? I am running what I think is the most recent version of JAWS 2021 and windows 10. This just happened all of a sudden. Thanks for any insight you

It seems that when it comes to Blind Abilities their download link doesn't really work, I just tried it with one of their iPhone 101 podcasts and when I clicked the download link the podcast started