Hi Ann, Have you selected HP as the scanner in Openbook? If not open OB and press, Alt + A, to open the advanced menu, down arrow to, Device selection and press enter. You should now be on,

to get access to the various tabs such as the processes, CPU, startup, etc, press space bar on the more details button.

Installed HP smart, which is virtually inaccessible. It might have installed additional drivers, thogh. the scanner works with it, but JAWS doesn't see the controls.

Did you try installing the associated HP software? That may open it for use by other devices by properly installing a needed driver. Glenn

I am not sure if this whole issue has been resolved as I am late to the thread but if people want to know how to force OneDrive to download a file they simply have to press the application key and

So far I can't get JAWS OCR (or Openbook) to scan with the HP Office pro 8020 all-in-one printer/scannner. Windows fax and scan works with it with no problem, but although JAWS lists the scanner as a

He needs to make it bigger, Clicking more details will do that. Once that is done, ctrl-tab and ctrl-shift tab will change tabs no matter what has the focus.

I have never used slides, but I can't recreate your sheets problem with jaws on the latest windows version. I don't know if that has anything to do with it, but it is long past time to

Hello all, I am working with someone who has the following computer and problems with their access to both Google slides and Google sheets, just want to know if anyone has experienced this and if so,

Dave, Can you left and right arrow after you open task manager? If so, you can arrow to start up and then tab to the list of programs and find Edge and uncheck it with the space bar. HTH. Glenn

Not sure Dave, If task manager does not come up, there's something wrong. Glenn

Hi,I figured it out. I just had to let it do its thing. I also tried to enable windows backup, but apparently its not very accessible with jaws or narrator. They both told me "setting up" then had a

Glen: I pressed CTRL+SHIFT+ESC, to start Task Manager, JAWS says, "Task Manager, list of items, list box. When I pressed CTRL+TAB, nothing happenes. Any other suggestions? Dave

Perhaps you need to call Microsoft Accessibility support: 800-936-5900 Richard "You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon airlock with a man from Betelgeuse, and

Hi,Yes, and when I did, it said, "1 interrupted action" then basically failed. It says, "1" as the status for every file in my documents folder of my oneDrive.

Did you try just copying it and pasting. My oneDrive automatically downloads files when I open them, but I can also just copy them to another place. ? ? Richard "You know," said Arthur, "it's at

Hi, I’m trying to download a file that I stored in OneDrive. A friend sent it to me, and I want to copy it to my SD card for playback on my Victor reader trek. However, no matter what I

Hi, Michelle and Jessica. I believe there is also a setting in JAWS that will determine how often a website will refresh. To find this, 1. Open the browser. 2. Press JAWS key plus V to enter

Hi again Jessica, thanks for your reply. I really don’t need any assistance on open book or the pearl scanner. I have used them successfully for years. I was simply wanting to get feedback, good or

Partially kidding is the operative word. Huge Grin. On one talk show they had people call in who played video games when they should have been working. My step son, lost his job because instead of