What a gracious thing to do. That’s good on you!!

What follows is not JAWS related, but given the circumstances with the COVID-19 pandemic I believe it is important enough that it warrants posting here. This topic is intended as a "public service

The only dumb question is the one not asked. Screen Shade, or in iPhone terminology, Screen Curtain, makes the screen black so people cannot see what you have on your screen. It is a layered

i'm sorry for this dumb question but what is screen shade? -- Dennis Cornelison Virus-free. www.avast.com

Screen shade also works on my desktop computer. It also has windows 10 with jaws 2020. It was custom-made, so no specific brand to specify. Thanks,abraham

Ok thanks. I need to hear from someone who is using a desktop PC not a laptop. Thanks anyway. Debbie

I don’t have a second monitor, but this is what you get with Windows+p: Project window PROJECT list PC screen only selected Duplicate Extend Second screen only Connect to a wireless

Thanks for explaining. I’ve learned a lot. And all my issues with Amazon seem to have vanished. Hurray! Shirley

I, Yes, it did the trick. Everything is working fine now. I had no idea that’s been the problem. Shirley Shirley Tracy

Yes both the screen on my laptop and my external monitor go black. I have a Lenovo laptop which a plug into a docking station. I am I have windows 10 with jaws 2020. I would suggest pressing the

Are you able to actually see the screen turn black? Also what computer are you using? Debbie

I just tested and everything works as expected. Thanks,abraham

Hi All Has anyone else found that the screen shade feature doesn’t work if you are using a desktop PC with an external monitor? I activate the command and it reports that it’s on but I can see

Hi Shirley, If this is the first time you got the issue with FireFox running Amazon then clearing the cookies and cache of the firefox browser might fix your issue. Hope this helps Pramit

To improve performance, browsers save information about your login in their browser history. My suspicion is something became stale or corrupt which was causing unexpected issues. Clearing out the old

Thank all of you who responded to my question. I took someone’s suggestion, and I deleted history. Although I don’t know why, clearing it out fixed the problem. I placed an order and all is well.

Have you tried clearing out your browser history? If you don’t know how do a quick Google search and the first link should have detailed steps. Thanks,abraham

Hi, I use google chrome for amazon, but I personally use the amazon.com/access version of the website. Using that version I have no trouble shopping or checking out. I am using windows 10. Hope this

I have been using Chrome and lately the new chromium based Edge for years and I never have any issues with Amazon whether it’s searching for items or checking out.

John, where the version number should be, it says 70.0. 64 bit. Does that sound reasonable? I don’t know enough to know. The error says something to the effect that “We’re sorry but there