Got you here as well Cat.

Acer portal is not required, you don’t need it It hasn’t been updated for years now and they no longer support or update the software Just uninstall acer portal if its causing problems

It seems highly unlikely that defender didn’t detect the virus It must have been allowed through, check your virus history And it does look like you may have to use 3rd party software to rid

Hi again, Kevin. The Acer Portal software is used to sign in and out of the Acer BYOC Apps, and manage all devices tied to your Acer ID. To set up your personal cloud service, you will need at

Hi Mario, No, I don't have any other ideas. Take care. Mike. Go Dodgers! Sent from my iBarstool. Arguing with a woman is like reading a software license agreement. In the end you have to ignore

Worked with Microsoft Accessibility. It came down to deleting Acer portal. I now have to call Acer to find out what Acer Portal does. Right now the ABSunset no longer shows. Kevin Meyers

Hi. I tried to send this message to the JAWS list before, but it hasn't shown up in the last 27 minutes, so I am sending it again, in hopes that it will get through this time. In case someone

Thank you for that. Kat.

It just opens back doors that allow other viruses to enter your computer. It also said that it cripples some functions in Windows. You should be good for a day or two, but I wouldn’t let it hang

Thank you guys. Looking forward to this site. hope I can write this. Kat

Bill, How quickly should I get this virus removed? If I cannot find someone with sight to help, should I leave my laptop off until I can find someone? Cheers, Kevin Meyers

ehow-to-change-the-windows-10-logoff-logon-and-shutdown-sounds-in-windows-10 How to Change the Windows 10 Logoff, Logon, and Shutdown Sounds in Windows 10 by Walter Glenn on September 29th,

If you have a virus, if it was me I will just reinstall your OS! JonasVoll Support Technician I Envision, Inc. 2301 S Water

Bill, Thanks for the info. I will see if a friend can come over to help. Cheers, Kevin Meyers

Hi, Kevin. This is a tricky infection to eradicate. My suggestion is to call the Microsoft Answer desk. 800-936-5900 They have a lot of tools, and can look on their knowledge base to see the

did you choose to do a full scan? a quick scan may not detect it if it's a relatively new virus.

I used MRT and it came back saying there were no threats found. I turned off my laptop and turned it back on. The ABSunset virus still exists. Now what? Kevin Meyers

Since the last update of what? Jaws? Chrome? Jerry Berrier Director of Education Technology Perkins School for the Blind 175 North Beacon Street Watertown MA 02472 P: 617-972-7826 Perkins.org

Have you tried removing this virus using the Microsoft Malicious Software Removal Tool (MRT)? To run MRT, type “MRT” into the Run dialog (Windows key-R). Gerald

Yes but until September first! With regards from Inamuddin with the Skype ID: Charlsdarwin1 You can contact me via