Do you not want to upgrade to Windows 10 while it is still available for free, if indeed it still is?

Mee too. Don’t have a solution yet, though.

Hi List, I purchased a new computer in August 2017. I'm using Windows 7 with JAWS 18. I'm authorized to download JAWS 2018, but since I'm not using Windows 10 is there any benefit to downloading the

hello; I just went to MSWord 2016, and again, there's a office update. open word, alt+f=file, now press, the letters, d&r, enter on update now! not sure if office2013 has updates.

well; not to defend freedomscientific, but, the office2016 and perhaps the office2013, keeps updating, which evidently breaks something in jaws. in fact, I just had a office 2016 update on Tuesday

 Al, Just to add to the statistics, I'm using Office 2007 on a Windows 7 Pro 32-bit machine. Latest JAWS 2018 build does not exhibit this behavior in Excel 2007. In fact, the 2007 version of

Brenda, This is very disheartening. With the number of us having this problem, it would seem to me JAWS is what needs to be fixed. On another computer I have Office 2010 and this does not happen.

I have a user that is running into problems with the latest version of Outlook and the latest version of JAWS. The user views their contacts as business cards so that it reads the contact’s

At least on my HP laptop screen shade is working fine but it doesn't turn the screen black as if the screen is off but it is a medium shade of gray.

I have been experiencing this same problem for a while. I am completely frustrated. I called VFO and they had no suggestions other than call MicroSoft accessibility desk. I have not done that but

Thanks for that. I guess it must be to do with my display settings or something like that. Debbie

yes, I'm totally sure, I got some light perception on my right eye not enough to distinguish a thing but I made one of my relatives to confirm this feature and now I'm working with screen shade all

İ face the same issue with Jaws 18 April update as well. For no reason and no heavy activity, I lose Jaws.

Are you sure that the screen actually turns black. Mine also reports that the screen shade is on but the screen doesn't actually go dark. It just stays the same as it always does. Debbie

hi, working perfectly fine here too, using win 10 1709 fall creator on a desktop. Leo

Can you actually see that the screen has turned black though? Debbie

Here its working without any issue

As I mentioned, I’m using windows 10. Debbie

 Hi Mario, Yes, any new update includes updates from the prior build released updates. Also any fixes that needed to be done from a prior update. Take care. Mike. Sent from my

I would suggest that all of us experiencing this contact VF all so this issue can be fixed