I wonder why Amazon doesn’t use one or more secret questions to verify their customers. My bank and credit card companies use secret questions and so far have never presented me with a capsha.

Listers: Yes, I finally bit the bullet! I uninstalled JAWS versions older than V: 16, leaving the common elements, and dove right into the upgrading task. The actual upgrade did not take as long as

Example: I listen to baseball games on the accessible part of the mlb.com site. I know that the words away and home are right above the daily schedule of games, so I highlight the word away and press

Hi, Well, your suggestion did not work for me with Ie but guess what. Your idea worked perfectly fine with Firefox V39. I'm in now. Thank you, James Bentley

James, frustration with website inaccessibility is completely understandable. In this case, I think things will turn out okay.

 I wonder if it is some kind of antifraud system that only some people end up triggering? I've found forums online where people have claimed that online shops randomly deny their order for no

Amazon.com customer service: 866-216-1072 Gudrun

I periodically receive the captia message, close the browser, re-open it, click on the Amazon accessible site link, and am able to proceed without the captia.

Hi, Sorry I bled all over every one. I’ll make the call to Amazon tomorrow. Many Thanks to you and Gerald for your post. James Bentley

Or you can call Amazon and tell them you are having the problem. Cindy

Companies are always going to be working on their websites for a whole variety of reasons. Amazon is one of the few companies that responds immediately to screenreader users and that tends to fix the

I know I’m late to the ball but can someone explain how place markers work and how they help you on a web page? Best, Judith

I’m also having that same issue. There is a link to click on if you are sight impaired. I tried it. Absolutely no luck with that link for me with J16 and Win7. This makes me livid with Amazon.

Brian, you might mess around with the new smart navigation insert X combination of keys introduced with JAWS 17. I'm not convinced that it works that well, but it is supposed to make the web page

 1-866-216-1072

I just signed into my Amazon account and did not encounter any image captcha, just the usual user-ID and password fields. You can contact Amazon customer support at 888-280-4331 and explain that you

Brian, I sure wish there was someone like you in my area. When I need forms mode on a website or Facebook I hit the spacebar and most of the time it works. Like any human, even though it is a robot,

I haven’t experienced this CAPTCHA problem at Amazon as of last week, but here’s a phone number that worked for me the last time I called: 866-216-1072 Please let us know what comes of

I'm having that same issue. -- Check out my blogwww.angellic23.wordpress.com

Hi, everyone! The same issue I wrote about previously with Amazon is recurring: a captiarequired when signing in, making the site entirely impossible to use. Does anyone have a phone # for Amazon so