Date   

moderated New Notification History and Rules Feature in JAWS 2022

Bill White
 

If any of us should begin using the new Notification History and Rules feature in JAWS 2022, and find that we have made changes that are undesirable, here's how to set everything back to the defaults for Notification History and Rules. I got this from Eric at FreedomScientific.

 

To Remove Notification History And/Or Rules

 

1. Open JAWS Menu with INSERT plus J.

2. Arrow down to Utilities sub menu and press ENTER.

3. Arrow down to Explore Utilities Folder and press ENTER.

4. Arrow down to Explore My Settings and press ENTER.

5. Press BACKSPACE to ascend one folder.

6. Find the folder called Notifications, and press ENTER.

7. To remove notification history, remove the following file,

 

Notifications.json

 

8. To remove notification rules, remove the following file,

 

notification.rules.json

 

Bill White

 

billwhite92701@...

 


moderated Likeing the new notification options in JAWS

Loy
 

I was able to silence the "this site can access your location" notification that pops up every time I open a new tab in Chrome.


moderated Re: Using Outlook.office.com with JAWS

Ekstrand, Pamela A. -ND <pamela.a.ekstrand.-nd@...>
 

Hi,

Do you have any specific tips on how to get my inbox in a format where I can use arrow keys or another key to go quickly between messages, and be able to tailor the inbox screen so I am only seeing the name of the sender, the subject and the date?

Thanks.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Michael Mote via groups.io
Sent: Wednesday, June 22, 2022 1:51 PM
To: main@jfw.groups.io
Subject: Re: Using Outlook.office.com with JAWS

Hi all. I have been working through the process of trying to use the web based version of Outlook with a screen reader. I will say two things. First, it is tough, but secondly, it is doable. You do have to know how to use JAWS in applications mode though. The most challenging part that I seem to have my biggest problems with is the calendar section. I can get lost in that part of the app. I can normally find my way out of it, but it can be hard sometimes.
There are some shortcut keys that do help. I know that some companies are not paying to have the desktop apps installed on local PC's. If you can, certainly try to use the Outlook Desktop app. If it is not possible, there are ways to adjust Outlook on the web, so don't be discouraged. It will just take some adjustments.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong
Sent: Wednesday, June 22, 2022 10:19 AM
To: main@jfw.groups.io
Subject: Re: Using Outlook.office.com with JAWS

Greetings:

In my experience, the web version of Outlook is more than a little cumbersome and definitely less efficient for a JAWS user than simply using Microsoft Outlook running on a computer. It would be a reasonable accommodation to request that your employer provide you with this software on your work system and then configure it to connect to the email servers that the company uses.

There is no practical way to make the web version of Outlook feel and behave the same as the Desktop version of Outlook.

Best regards,

Curtis Chong


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bharat
Sent: Wednesday, June 22, 2022 3:19 AM
To: main@jfw.groups.io
Subject: Re: Using Outlook.office.com with JAWS

Hi Pam,

I am really sorry for writing back with so much delay.

Although i can't find the option under my account but my wife's outlook has an option regarding adjusting the sort of display she would like to have. Would request you to look under options for adjusting these mail settings.

I really hope, it is of some help for you.

Thank you,

bharat.

On 6/21/22, Ekstrand, Pamela A. -ND <pamela.a.ekstrand.-nd@...> wrote:
In order to access one of my email accounts for work, I need to use
outlook.office.com. I normally use outlook installed on my laptop,
and it works fine, but with the website, I cannot figure out how to
get my emails to display in a list format so I can quickly go down the
list and hit enter on the one I want to read.

Does anyone have any tips for getting my email to display in a more
easily readable format with JAWS?

Pam









moderated Re: Using Outlook.office.com with JAWS

Michael Mote
 

Hi all. I have been working through the process of trying to use the web based version of Outlook with a screen reader. I will say two things. First, it is tough, but secondly, it is doable. You do have to know how to use JAWS in applications mode though. The most challenging part that I seem to have my biggest problems with is the calendar section. I can get lost in that part of the app. I can normally find my way out of it, but it can be hard sometimes.
There are some shortcut keys that do help. I know that some companies are not paying to have the desktop apps installed on local PC's. If you can, certainly try to use the Outlook Desktop app. If it is not possible, there are ways to adjust Outlook on the web, so don't be discouraged. It will just take some adjustments.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong
Sent: Wednesday, June 22, 2022 10:19 AM
To: main@jfw.groups.io
Subject: Re: Using Outlook.office.com with JAWS

Greetings:

In my experience, the web version of Outlook is more than a little cumbersome and definitely less efficient for a JAWS user than simply using Microsoft Outlook running on a computer. It would be a reasonable accommodation to request that your employer provide you with this software on your work system and then configure it to connect to the email servers that the company uses.

There is no practical way to make the web version of Outlook feel and behave the same as the Desktop version of Outlook.

Best regards,

Curtis Chong


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bharat
Sent: Wednesday, June 22, 2022 3:19 AM
To: main@jfw.groups.io
Subject: Re: Using Outlook.office.com with JAWS

Hi Pam,

I am really sorry for writing back with so much delay.

Although i can't find the option under my account but my wife's outlook has an option regarding adjusting the sort of display she would like to have. Would request you to look under options for adjusting these mail settings.

I really hope, it is of some help for you.

Thank you,

bharat.

On 6/21/22, Ekstrand, Pamela A. -ND <pamela.a.ekstrand.-nd@...> wrote:
In order to access one of my email accounts for work, I need to use
outlook.office.com. I normally use outlook installed on my laptop,
and it works fine, but with the website, I cannot figure out how to
get my emails to display in a list format so I can quickly go down the
list and hit enter on the one I want to read.

Does anyone have any tips for getting my email to display in a more
easily readable format with JAWS?

Pam









moderated Re: Using Outlook.office.com with JAWS

Bharat
 

How about, you try configuring this web version account into outlook?
configure it via file\info. let it be configured as an exchange
account. Generally, outlook automatically picks up the exchange server
credentials on its own. do give it a try.

Thank you,

Bharat.

On 6/22/22, Ekstrand, Pamela A. -ND <pamela.a.ekstrand.-nd@...> wrote:
Hi,

That has been my experience as well. Thankfully, the main account I use for
work does work with Outlook on my laptop.

For some reason, I am told that this other account has to be accessed using
the web version.

If anyone knows of any quick settings I can change to try to make the mail
screen as uncluttered as possible, I would really appreciate it.

Thanks,
Pam


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong via
groups.io
Sent: Wednesday, June 22, 2022 11:19 AM
To: main@jfw.groups.io
Subject: Re: Using Outlook.office.com with JAWS

Greetings:

In my experience, the web version of Outlook is more than a little
cumbersome and definitely less efficient for a JAWS user than simply using
Microsoft Outlook running on a computer. It would be a reasonable
accommodation to request that your employer provide you with this software
on your work system and then configure it to connect to the email servers
that the company uses.

There is no practical way to make the web version of Outlook feel and behave
the same as the Desktop version of Outlook.

Best regards,

Curtis Chong


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bharat
Sent: Wednesday, June 22, 2022 3:19 AM
To: main@jfw.groups.io
Subject: Re: Using Outlook.office.com with JAWS

Hi Pam,

I am really sorry for writing back with so much delay.

Although i can't find the option under my account but my wife's
outlook has an option regarding adjusting the sort of display she
would like to have. Would request you to look under options for
adjusting these mail settings.

I really hope, it is of some help for you.

Thank you,

bharat.

On 6/21/22, Ekstrand, Pamela A. -ND <pamela.a.ekstrand.-nd@...>
wrote:
In order to access one of my email accounts for work, I need to use
outlook.office.com. I normally use outlook installed on my laptop, and
it
works fine, but with the website, I cannot figure out how to get my
emails
to display in a list format so I can quickly go down the list and hit
enter
on the one I want to read.

Does anyone have any tips for getting my email to display in a more
easily
readable format with JAWS?

Pam
























moderated JAWS2022 June Update, Build J2022.2206.9, Download Link + What's New

Mike B.
 

Hi All,
 
Below is the direct download link + what's new in the June Jaws2022.2206.9 update.
 
32 and 64 Bit Download Link:
 
 
Enhancements in JAWS 2022.2206.9 (June 2022)
 
The following is a list of improvements made between the April 2022 release and the June 2022 update.
 
Notification History
 
In JAWS 2021, we introduced a keystroke for quickly announcing the most recent notification. However, due to the sheer volume of notifications that can
potentially be received on a daily basis depending on the applications in use, there was no easy way to review prior notifications you may have missed.
 
JAWS and Fusion 2022 now allows you to display a history of recently received notifications and gives you more control over which notifications you hear
or whether they are displayed in braille. For example, you may want JAWS to announce notifications from an application only if they include specific text,
or play a sound instead of interrupting you with a spoken message. You can even choose to exclude specific notifications from appearing in the recent notifications
list. For instance, there may be certain repetitive messages you may want to hear, such as notifications from Edge confirming the loading status of a page,
but you may not want these messages cluttering up your history.
 
To open the Notification History dialog box, press INSERT+SPACEBAR, followed by N. This feature can also be accessed from the Utilities menu in the JAWS
main window, or through the Run JAWS Manager dialog box (INSERT+F2). Once open, focus is placed in a list containing notifications received from Windows
and applications during the past 24 hours, as long as JAWS or Fusion was running. Use the ARROW keys to navigate and review items in the list. Pressing
the APPLICATIONS key on the selected notification opens a context menu where you can choose to create a rule to customize how it is spoken or shown in
braille , or don't show the selected notification at all in the history. When you are finished reviewing notifications, press ESC to close the Notification
History.
 
You can also access the Notification History using the Voice Assistant by saying "Hey Sharky, Notification History," or "Hey Sharky, Notifications."
 
If you only want to hear the most recent notification without opening a dialog box, press INSERT+SPACEBAR, followed by SHIFT+N.
 
For more details on creating and managing your own notification rules, refer to the Notification History topic in the JAWS Help.
 
Other Changes
list of 19 items
• You can now say "Hey Sharky, Say Version" or "Hey Sharky, What Version," to get the version of the current application. This is the same as pressing
CTRL+INSERT+V.
• Addressed reported issues where JAWS was not working reliably with iTunes.
• Resolved a reported issue where a script load error was displayed when attempting to open the Math Viewer or Math Editor to view or edit an equation.
• When activating a button on a web page that opens a modal dialog, such as a calendar, resolved an issue where JAWS was reading the entire contents of
the dialog all at once as soon as it gained focus.
• Added a new Quick Settings option, Indicate text inside INS and DEL Elements, which is on by default. When enabled, JAWS or Fusion indicates inserted
or deleted text on web pages as you navigate with the Virtual Cursor.
• In addition to web browsers, JAWS and Fusion now announce live region updates in all applications where they are supported. In situations where you need
to turn off these announcements, open Settings Center and search for "Announce live region updates." This option can be configured for all applications,
or for a specific app or website domain.
• If Forms Mode is set to Manual, addressed a reported issue where Forms Mode was turning off automatically instead of remaining active when moving away
from edit fields.
• Resolved issues navigating tables on web pages containing multiple header rows.
• Added Keyboard Help (INSERT+1) for the commands to move to a prior heading level (SHIFT+1 through 6).
• When using the mouse to visually select text in Outlook messages while running JAWS or Fusion, resolved an issue where pressing CTRL+C was not copying
the selected text to the Clipboard as expected unless text was selected using the keyboard.
• Resolved a reported issue in Outlook where JAWS was saying "read only edit" when opening a message. You now only hear "read only edit" if the Messages
Automatically Read Quick Settings option is turned off, so you know when you move in to the message.
• When typing in the body of a new message in Outlook and you type the @ symbol followed by part of a user's name to open the @Mentions menu, JAWS now
reads the position and total number of names in the list of suggestions.
• After using the JAWS Math Editor to insert an equation in to a Word document, addressed a reported issue where the application window was no longer maximized.
• When inserting a text box into a Word document, addressed an issue where JAWS was not displaying descriptions of the different text box types in braille.
• In response to customer feedback, the INSERT+C command is now available in the Office 365 spell checker to read the current spelling error in context.
• Addressed an issue with the Playback tab of the Change System Sounds dialog box where JAWS was not correctly reading the list of devices.
• Resolved an issue with Thorian Reader, an app for reading ePub books, where JAWS was not able to focus on descriptions of images when selecting the link
to view the description.
• Resolved an issue where the feature to help Avoid speech cut off when using Bluetooth headphones or some sound cards, accessed from Setting Center, was
not working as expected over a remote Citrix connection.
• Resolved a reported issue with navigating ribbon controls in a specific application used by several customers in France.
list end
 
 
Stay safe and take care.  Mike.
PSA Folks: You can still get gas for under a dollar fifty at Taco Bell!


moderated Re: Using Outlook.office.com with JAWS

Ekstrand, Pamela A. -ND <pamela.a.ekstrand.-nd@...>
 

Hi,

That has been my experience as well. Thankfully, the main account I use for work does work with Outlook on my laptop.

For some reason, I am told that this other account has to be accessed using the web version.

If anyone knows of any quick settings I can change to try to make the mail screen as uncluttered as possible, I would really appreciate it.

Thanks,
Pam

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong via groups.io
Sent: Wednesday, June 22, 2022 11:19 AM
To: main@jfw.groups.io
Subject: Re: Using Outlook.office.com with JAWS

Greetings:

In my experience, the web version of Outlook is more than a little cumbersome and definitely less efficient for a JAWS user than simply using Microsoft Outlook running on a computer. It would be a reasonable accommodation to request that your employer provide you with this software on your work system and then configure it to connect to the email servers that the company uses.

There is no practical way to make the web version of Outlook feel and behave the same as the Desktop version of Outlook.

Best regards,

Curtis Chong


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bharat
Sent: Wednesday, June 22, 2022 3:19 AM
To: main@jfw.groups.io
Subject: Re: Using Outlook.office.com with JAWS

Hi Pam,

I am really sorry for writing back with so much delay.

Although i can't find the option under my account but my wife's
outlook has an option regarding adjusting the sort of display she
would like to have. Would request you to look under options for
adjusting these mail settings.

I really hope, it is of some help for you.

Thank you,

bharat.

On 6/21/22, Ekstrand, Pamela A. -ND <pamela.a.ekstrand.-nd@...> wrote:
In order to access one of my email accounts for work, I need to use
outlook.office.com. I normally use outlook installed on my laptop, and it
works fine, but with the website, I cannot figure out how to get my emails
to display in a list format so I can quickly go down the list and hit enter
on the one I want to read.

Does anyone have any tips for getting my email to display in a more easily
readable format with JAWS?

Pam









moderated Re: Using Outlook.office.com with JAWS

Curtis Chong
 

Greetings:

In my experience, the web version of Outlook is more than a little cumbersome and definitely less efficient for a JAWS user than simply using Microsoft Outlook running on a computer. It would be a reasonable accommodation to request that your employer provide you with this software on your work system and then configure it to connect to the email servers that the company uses.

There is no practical way to make the web version of Outlook feel and behave the same as the Desktop version of Outlook.

Best regards,

Curtis Chong

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bharat
Sent: Wednesday, June 22, 2022 3:19 AM
To: main@jfw.groups.io
Subject: Re: Using Outlook.office.com with JAWS

Hi Pam,

I am really sorry for writing back with so much delay.

Although i can't find the option under my account but my wife's
outlook has an option regarding adjusting the sort of display she
would like to have. Would request you to look under options for
adjusting these mail settings.

I really hope, it is of some help for you.

Thank you,

bharat.

On 6/21/22, Ekstrand, Pamela A. -ND <pamela.a.ekstrand.-nd@...> wrote:
In order to access one of my email accounts for work, I need to use
outlook.office.com. I normally use outlook installed on my laptop, and it
works fine, but with the website, I cannot figure out how to get my emails
to display in a list format so I can quickly go down the list and hit enter
on the one I want to read.

Does anyone have any tips for getting my email to display in a more easily
readable format with JAWS?

Pam









moderated Re: Using Outlook.office.com with JAWS

Bharat
 

Hi Pam,

I am really sorry for writing back with so much delay.

Although i can't find the option under my account but my wife's
outlook has an option regarding adjusting the sort of display she
would like to have. Would request you to look under options for
adjusting these mail settings.

I really hope, it is of some help for you.

Thank you,

bharat.

On 6/21/22, Ekstrand, Pamela A. -ND <pamela.a.ekstrand.-nd@...> wrote:
In order to access one of my email accounts for work, I need to use
outlook.office.com. I normally use outlook installed on my laptop, and it
works fine, but with the website, I cannot figure out how to get my emails
to display in a list format so I can quickly go down the list and hit enter
on the one I want to read.

Does anyone have any tips for getting my email to display in a more easily
readable format with JAWS?

Pam









moderated Re: Favor

David Diamond
 

When I need shopping help, descriptions of what is in the pictures or colors or etc., I call Aira instead. Good idea. One thing I had to learn was, some at Amazon disability help desk are not knowledgeable in certain things and, like other agencies are just there to collect a pay cheque. At one agency which will remain nameless, She said, "You see the yellow X, click on that." Darling, I've told you 3 times I'm blind. What part of that do you not understand. how am I supposed to see an X much less know what colour it is.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: June 21, 2022 5:02 PM
To: main@jfw.groups.io
Subject: Re: Favor

After being mislead several times by Amazon disability support while shopping, I now reserve them for when I need help with an inaccessible part of their web site. When I need shopping help, discriptions of what is in the pictures or colors or etc., I call Aira instead of Amazon disability support.


moderated Re: my bank's login section - JAWS can't read it but narrator can

Artur Räpp
 

Hi,

 

Here works everything perfectly if JAWS is set to auto forms mode. If JAWS is set to semiautomatic or manual forms mode then I have to turn with JAWS key+z forms mode on.

System: Windows 11, JAWS 2022, Microsoft Edge.

 

Artur

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: Tuesday, June 21, 2022 6:54 PM
To: JFW List (jfw@groups.io) <jfw@groups.io>
Subject: my bank's login section - JAWS can't read it but narrator can

 

Hi,

I’ve appreciate some input here. It  seems that my bank changed something on the home page to get to the sign-in section. I cannot find the login section at all with JAWS  PC or JAWS cursor. I asked an AIRA agent for a visual description of what was happening. With that, I found that Narrator can find the section, but not JAWS.  I’ll describe the layout from the AIRA agent’s perspective, then   I’d appreciate knowing two things from some of you: I primarily use MS Edge, but did also try this on Chrome, with the same result.

 

Using JAWS, go to www.key.com.  Press B until you hear Sign-on button. If you click this, it says that the button is now expanded.  JAWS cannot find anything, reading instead a photo description of a woman and a mural. I even tried redrawing the screen and routing my JAWS cursor to the PC cursor.  What AIRA and Narrator show is that a little section appears below this expanded sign-on button where it mentions Online Banking, has buttons to Enroll and Sign-On and links for forgot your password.  Narrator reads these and I can click the sign-on button to open the actual log-in area. 

 

  1. Are you able to find the expanded section with JAWS?
  2. We talk about always having two screen readers for cases like this, but do you think it’s reasonable that I’m still pushing back to the bank tech team to say this doesn’t work with JAWS?  I sent in feedback over the weekend, before I had even tested it with Narrator, so I cannot say that the site is completely inaccessible,  but I’m disappointed that JAWS isn’t reading that section once expanded. 

 

Using Windows 10, JAWS 2022, Office 365.

Robin Van Lant

 



KeyCorp Public

KeyBanc Capital Markets Inc. prohibits the use of texts or other unapproved messaging applications for business purposes.

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.


moderated Re: Favor

Gene Warner
 

After being mislead several times by Amazon disability support while shopping, I now reserve them for when I need help with an inaccessible part of their web site. When I need shopping help, discriptions of what is in the pictures or colors or etc., I call Aira instead of Amazon disability support.


moderated Re: Favor

Karen Reynolds
 

It is. I’ve seen it from someone else on another list. The person whose e-mail address this is needs to change their password on their e-mail account, again.

 

Karen

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gary Ray
Sent: Tuesday, June 21, 2022 4:09 PM
To: main@jfw.groups.io
Subject: Re: Favor

 

I think this is a scam.

 

Gary Ray

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: Tuesday, June 21, 2022 3:32 PM
To: main@jfw.groups.io
Subject: Re: Favor

 

Is that a broad query or directed at a certain person?  In my case yes, I do shop on Amazon quite a bit.  By enlarge their site is accessible using JAWS.  Sometimes I’ve phoned the disability line to get a description of an item. As in what colour. Sadly at times I get someone whose first language is not English.  Not a real problem except when they are thinking in their native tongue and don’t seem to understand what you are asking.  In fairness though, some English speaking agents have the same problem.  Maybe their thoughts are on that hot date they are having later.  LOL. One agent thought more of her abilities then she should of.  She was talking to me, had the TV on and was watching her children all at once. I could tell by the way she was talking to me her mind was somewhere else.       

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jeff Lukacsena
Sent: June 21, 2022 9:43 AM
To: main@jfw.groups.io
Subject: Favor

 

Hi,
Sorry to bother, do you shop on Amazon?
Thanks


moderated Daisy training

musiime ralph
 

Hello,

Am kindly requesting for some instructions on how to use Daisy pipeline 2when designing Daisy books.
Thanks


moderated Daisy training

musiime ralph
 

Hello,
Am kindly requesting for instructions on how too use Daisy pipeline 2 when designing Daisy books.
Thanks


moderated Pipeline 2

musiime ralph
 

Hello,
How can I design a Daisy book using Daisy pipeline 2.
Thanks


moderated Daisy training

musiime ralph
 

Hello,
Am kindly requesting for instructions on how to use Daisy pipeline 2 when designing Daisy books.
Thanks


moderated Re: my bank's login section - JAWS can't read it but narrator can

Bill White
 

Hi, Curtis. There are plenty of apps and websites that don't play friendly with Narrator. When a program is created, there will always be trade off's, advantages and disadvantages to using that program versus other programs. Just because Narrator works well in this situation, that doesn't mean that Narrator is best at working with a multitude of programs and websites. FreedomScientific has to balance performance among so many programs and websites that occasionally, there will be situations in which a different strategy will need to be used to correct an accessibility problem with a program or website when using JAWS.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Curtis Chong
Sent: Tuesday, June 21, 2022 7:51 PM
To: main@jfw.groups.io
Subject: Re: my bank's login section - JAWS can't read it but narrator can

 

Howdy:

 

That strategy actually works. However, I deplore the need to have to use it<smile>. One wonders if Narrator can behave better with this kind of site, why not JAWS<sigh>?

 

Cordially,

 

Curtis Chong

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cornelius
Sent: Tuesday, June 21, 2022 7:57 PM
To: main@jfw.groups.io
Subject: Re: my bank's login section - JAWS can't read it but narrator can

 

Robin, I think I may have a solution for this, though I am living somewhere else and not a Key user.

With JAWS, do the following:

In the website, focus your arrow key at the sign on button. It doesn’t matter if it says expanded or collapse.

Press JAWS key +Z to turn off virtual cursor, and use the tab or shift tab to get back the focus at the sign on button.

If the button is collapse, press space to expand it.

Then press tab and you should be able to go through those menu, like sign on, forget password, and enrol. Just use space or enter to activate the button of your choice, then press JAWS key +Z again to turn on virtual cursor.

 

HTH

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: Tuesday, 21 June, 2022 11:54 PM
To: JFW List (jfw@groups.io) <jfw@groups.io>
Subject: my bank's login section - JAWS can't read it but narrator can

 

Hi,

I’ve appreciate some input here. It  seems that my bank changed something on the home page to get to the sign-in section. I cannot find the login section at all with JAWS  PC or JAWS cursor. I asked an AIRA agent for a visual description of what was happening. With that, I found that Narrator can find the section, but not JAWS.  I’ll describe the layout from the AIRA agent’s perspective, then   I’d appreciate knowing two things from some of you: I primarily use MS Edge, but did also try this on Chrome, with the same result.

 

Using JAWS, go to www.key.com.  Press B until you hear Sign-on button. If you click this, it says that the button is now expanded.  JAWS cannot find anything, reading instead a photo description of a woman and a mural. I even tried redrawing the screen and routing my JAWS cursor to the PC cursor.  What AIRA and Narrator show is that a little section appears below this expanded sign-on button where it mentions Online Banking, has buttons to Enroll and Sign-On and links for forgot your password.  Narrator reads these and I can click the sign-on button to open the actual log-in area. 

 

  1. Are you able to find the expanded section with JAWS?
  2. We talk about always having two screen readers for cases like this, but do you think it’s reasonable that I’m still pushing back to the bank tech team to say this doesn’t work with JAWS?  I sent in feedback over the weekend, before I had even tested it with Narrator, so I cannot say that the site is completely inaccessible,  but I’m disappointed that JAWS isn’t reading that section once expanded. 

 

Using Windows 10, JAWS 2022, Office 365.

Robin Van Lant

 



KeyCorp Public

KeyBanc Capital Markets Inc. prohibits the use of texts or other unapproved messaging applications for business purposes.

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

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moderated Re: Favor

Gary Ray
 

I think this is a scam.

 

Gary Ray

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: Tuesday, June 21, 2022 3:32 PM
To: main@jfw.groups.io
Subject: Re: Favor

 

Is that a broad query or directed at a certain person?  In my case yes, I do shop on Amazon quite a bit.  By enlarge their site is accessible using JAWS.  Sometimes I’ve phoned the disability line to get a description of an item. As in what colour. Sadly at times I get someone whose first language is not English.  Not a real problem except when they are thinking in their native tongue and don’t seem to understand what you are asking.  In fairness though, some English speaking agents have the same problem.  Maybe their thoughts are on that hot date they are having later.  LOL. One agent thought more of her abilities then she should of.  She was talking to me, had the TV on and was watching her children all at once. I could tell by the way she was talking to me her mind was somewhere else.       

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Jeff Lukacsena
Sent: June 21, 2022 9:43 AM
To: main@jfw.groups.io
Subject: Favor

 

Hi,
Sorry to bother, do you shop on Amazon?
Thanks


moderated Re: my bank's login section - JAWS can't read it but narrator can

Curtis Chong
 

Howdy:

 

That strategy actually works. However, I deplore the need to have to use it<smile>. One wonders if Narrator can behave better with this kind of site, why not JAWS<sigh>?

 

Cordially,

 

Curtis Chong

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cornelius
Sent: Tuesday, June 21, 2022 7:57 PM
To: main@jfw.groups.io
Subject: Re: my bank's login section - JAWS can't read it but narrator can

 

Robin, I think I may have a solution for this, though I am living somewhere else and not a Key user.

With JAWS, do the following:

In the website, focus your arrow key at the sign on button. It doesn’t matter if it says expanded or collapse.

Press JAWS key +Z to turn off virtual cursor, and use the tab or shift tab to get back the focus at the sign on button.

If the button is collapse, press space to expand it.

Then press tab and you should be able to go through those menu, like sign on, forget password, and enrol. Just use space or enter to activate the button of your choice, then press JAWS key +Z again to turn on virtual cursor.

 

HTH

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Van Lant, Robin via groups.io
Sent: Tuesday, 21 June, 2022 11:54 PM
To: JFW List (jfw@groups.io) <jfw@groups.io>
Subject: my bank's login section - JAWS can't read it but narrator can

 

Hi,

I’ve appreciate some input here. It  seems that my bank changed something on the home page to get to the sign-in section. I cannot find the login section at all with JAWS  PC or JAWS cursor. I asked an AIRA agent for a visual description of what was happening. With that, I found that Narrator can find the section, but not JAWS.  I’ll describe the layout from the AIRA agent’s perspective, then   I’d appreciate knowing two things from some of you: I primarily use MS Edge, but did also try this on Chrome, with the same result.

 

Using JAWS, go to www.key.com.  Press B until you hear Sign-on button. If you click this, it says that the button is now expanded.  JAWS cannot find anything, reading instead a photo description of a woman and a mural. I even tried redrawing the screen and routing my JAWS cursor to the PC cursor.  What AIRA and Narrator show is that a little section appears below this expanded sign-on button where it mentions Online Banking, has buttons to Enroll and Sign-On and links for forgot your password.  Narrator reads these and I can click the sign-on button to open the actual log-in area. 

 

  1. Are you able to find the expanded section with JAWS?
  2. We talk about always having two screen readers for cases like this, but do you think it’s reasonable that I’m still pushing back to the bank tech team to say this doesn’t work with JAWS?  I sent in feedback over the weekend, before I had even tested it with Narrator, so I cannot say that the site is completely inaccessible,  but I’m disappointed that JAWS isn’t reading that section once expanded. 

 

Using Windows 10, JAWS 2022, Office 365.

Robin Van Lant

 



KeyCorp Public

KeyBanc Capital Markets Inc. prohibits the use of texts or other unapproved messaging applications for business purposes.

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

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