Date   

moderated Re: Question regarding the latest update to Quick Assist

Dave Durber
 

Hello Bill:
 
Thank you for the clarrification. I need to contact the Disability Advice team later, to help me set up remote, Desktop between my main PC at home and my laptop, for when I need to travel.
 
I have just tried to use Quick Assist, with the same result I reported to the list this mormning.
 
I have just got home from a very nice meal with a friend at a local pub. I need to have a couple cups of coffee, before I call Microsoft at about 11:00 PM, UK time, before I go to bed. I will let you know how I get on later.
 
Dave
 

----- Original Message -----
From: Bill White
Sent: Wednesday, June 1, 2022 6:07 PM
Subject: Re: Question regarding the latest update to Quick Assist

Hi, Dave. I just spoke with the Microsoft Disability Desk at 10:00 AM, Pacific Daylight Time. They told me that currently, the Quick Assist app is crashing for everyone. They told me that an update should be released by tomorrow that should fix both the crashing problem, and also the inaccessibility issue. I published a review on the Microsoft Store which delineates the issue, and states that Microsoft did not verrify that this app is accessible for screen readers before releasing it.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Durber
Sent: Wednesday, June 1, 2022 1:24 AM
To: main@jfw.groups.io
Subject: Question regarding the latest update to Quick Assist

 

Hello Everyone:

 

An update on my initial posting!

 

All my systems are presently running the older version of Quick Assist.

 

Up to yesterday evening, when I opened Quick Assist on each of my computers, included in the update screen, there was a "Not Yet" button.

 

I have run Quick Assist on all the systems this morning, the "Not Yet" button, has disappeared.

 

It looks like Microsoft, are forcing users to update Quick Assist, regardless as to whether they wish to do so or not, even though Microsoft, kno the updated version of Quisk Assist is floored.

 

This now means, users cannot use the previous version of Quick Assist, if they need someone have access to there computer

 

Regardless as to whether screen readers users use the previous version of Quick Assist or the new version, as individuals who are visually impaired, in my opinion, we are  being right royally screwed by the arrogance of Microsoft.

 

Dave

 

 


moderated Re: Question regarding the latest update to Quick Assist

Bill White
 

Hi, Dave. I just spoke with the Microsoft Disability Desk at 10:00 AM, Pacific Daylight Time. They told me that currently, the Quick Assist app is crashing for everyone. They told me that an update should be released by tomorrow that should fix both the crashing problem, and also the inaccessibility issue. I published a review on the Microsoft Store which delineates the issue, and states that Microsoft did not verrify that this app is accessible for screen readers before releasing it.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Durber
Sent: Wednesday, June 1, 2022 1:24 AM
To: main@jfw.groups.io
Subject: Question regarding the latest update to Quick Assist

 

Hello Everyone:

 

An update on my initial posting!

 

All my systems are presently running the older version of Quick Assist.

 

Up to yesterday evening, when I opened Quick Assist on each of my computers, included in the update screen, there was a "Not Yet" button.

 

I have run Quick Assist on all the systems this morning, the "Not Yet" button, has disappeared.

 

It looks like Microsoft, are forcing users to update Quick Assist, regardless as to whether they wish to do so or not, even though Microsoft, kno the updated version of Quisk Assist is floored.

 

This now means, users cannot use the previous version of Quick Assist, if they need someone have access to there computer

 

Regardless as to whether screen readers users use the previous version of Quick Assist or the new version, as individuals who are visually impaired, in my opinion, we are  being right royally screwed by the arrogance of Microsoft.

 

Dave

 

 


moderated Re: simpleton question?

 

Computer Hope:  What is the Taskbar?
Indiana University Information Technology Services:  ARCHIVED: In Windows, what is the Taskbar?
[MiniTool Wiki]: Glossary of Terms - What Is Windows Taskbar?

A web search turns up these, and many more references, with the query:  What is the Windows taskbar?
--

Brian - Windows 10, 64-Bit, Version 21H2, Build 19044  

Here is a test to find out whether your mission in life is complete.  If you’re alive, it isn’t.
     ~ Lauren Bacall


moderated simpleton question?

David Pearson
 

Hello list:


What, exactly, is the taskbar?  Seems like Jaws is announcing it more often lately (alt + 4) for example so just curious.


Thank you,




David S. Pearson


moderated Playroom

mona
 

I hope this is the right group.  If not, sorry.

 

My story begins with me getting stuck in a loope that would not let me out of a game nregardless what I tried.  I went to the control panel and deleted the program.  Then I went to the c: and deleted it from there.  Tried reinstalling it and had two of the same program.  It said two of twenty and twenty of twenty so I deleted one of them in the C: and program file.  Reinstalled it and now I get a fatal error.  What did I do wrong?  Thanks in advance.

 

Oh BTW on the confused message that I sent earlier, thanks to those of you that helped me.

 

Mona

 

 

 


moderated Question regarding the latest update to Quick Assist

Dave Durber
 

Hello Everyone:
 
An update on my initial posting!
 
All my systems are presently running the older version of Quick Assist.
 
Up to yesterday evening, when I opened Quick Assist on each of my computers, included in the update screen, there was a "Not Yet" button.
 
I have run Quick Assist on all the systems this morning, the "Not Yet" button, has disappeared.
 
It looks like Microsoft, are forcing users to update Quick Assist, regardless as to whether they wish to do so or not, even though Microsoft, kno the updated version of Quisk Assist is floored.
 
This now means, users cannot use the previous version of Quick Assist, if they need someone have access to there computer
 
Regardless as to whether screen readers users use the previous version of Quick Assist or the new version, as individuals who are visually impaired, in my opinion, we are  being right royally screwed by the arrogance of Microsoft.
 
Dave
 
 


moderated Now: List Rules - 06/01/2022 #cal-notice

Group Notification <noreply@...>
 

List Rules

When:
06/01/2022
12:00am to 1:00am
(UTC-04:00) America/New York

View Event

Description:
The following is the current version of the JFW Mailing List policies. These are sent out monthly, and also available from:

http://groups.io/g/jfw/wiki/List-Policies 

 

**List Policies**

1: Keep it clean. We're a family list, and there are people here who probably don't want to hear everything *exactly* that's running through your head. If you wouldn't see it on TV, it doesn't belong in a post to the list. If you're not sure, email the administration before you post it to the list. Otherwise, you stand to see your posts moderated.

2: Stay on topic. We're a JFW-oriented list. That said, anything related to JFW, its functionality with programs etc is acceptable. If it doesn't have to do with JFW, it doesn't belong on the list. This includes, but isn't limited to, talk of other screen readers such as Window Eyes.

3: Listen to, and respect, the wishes of the admins/moderators. If you're asked by an admin or moderator to drop a subject, or take something to private emails (in the instance of two people carrying on a thread list-wide), please do so. If the subject is changed on a thread by an admin or moderator, it will be explained why in the email sent out with it. Please don't continue replying to the old subject.

4: Don't ask over the list for a position on the list administration. If you'd like to help out, it's of course welcome, but address the request to do so to the admin team, otherwise it'll be ignored. Requests are always welcome, whether help is being looked for or not. When help is needed, a post will be made to the list. The requests already received will be kept in mind.

5: Keep flaming to a minimum. This is not limited to flaming of each other, but goes beyond that, to flaming of products, opinions, ideas, suggestions, etc. Constructive criticism never hurts. Flame wars, especially public ones, both drive people from this list and are unwelcome here. either take the problem to private emails, or report the problem to list administration.

6. Respect the opinions and views of others. This is *very* important in any environment, most especially an online environment where the only gage one has on a person is what that person puts to writing. If you come off as hostile in your posting, whether you intended to or not, people will take it as such. Online, "face value" means just that. People make mistakes, people don't always have access to the same information you do. For that matter, people don't always have the same experience you do. If you know how someone can solve their problem, great. Suggest it to them and/or the list. Do *not* proceed to tell someone, on or off list, that they have no business posting. Repeat offenders of this particular rule will be banned for a week to 30 days, depending on the severity. Serious problems will be banned permanently.

As always, if there are problems or questions with regards these policies, don't hesitate to send them off-list to jfw+owner@groups.io

James,
List Admin
 


moderated Re: Cannot use "my Desktop"

Ann Byrne
 

While on the desktop, press ctrl-space to make sure nothing is selected.
Then open the applications menu and go to the view submenu. It says 'large
icons, small icons" and some other things. Keep arrowing till it says "show
desktop icons". This is a checkbox and should be checked.
Good luck!

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Tuesday, May 31, 2022 5:53 PM
To: main@jfw.groups.io
Subject: Re: Cannot use "my Desktop"

What version of Windows are you running? Windows 10 or 11?


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk
Sent: Tuesday, May 31, 2022 5:49 PM
To: main@jfw.groups.io
Subject: Cannot use "my Desktop"

When I press the combo win+m, Jaws says "Desktop" as you would expect.
However, none of the items show up; and if I press the associated letter or
number of a given shortcut, nothing happens.

When I go to

c:\users

all of the shortcuts show up in the desktop folders; and when I hit enter on
any item, the intended action occurs.

So, I'm guessing is that I somehow messed up a setting eliminating the
functionality of the desktop.

Anyone with an idea as to how to restore desktop.

Thanks in advance.


moderated Re: Cannot use "my Desktop"

Loy
 

Sounds like you have the option to show desktop icons unchecked in the view
menu of the desktop. Do the windows M then do control spacebar it should say
none selected. Then use the context key and arrow up or down to view hit
enter and check the option to show desktop.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk
Sent: Tuesday, May 31, 2022 6:58 PM
To: main@jfw.groups.io
Subject: Re: Cannot use "my Desktop"

Win 10.

And the issue appears not only with JFW2022 plus 2021 and 2020 along with
Narrator and even an old version of the venerable Window-Eyes.



On Tue, 31 May 2022, Milton Ota wrote:

What version of Windows are you running? Windows 10 or 11?


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk
Sent: Tuesday, May 31, 2022 5:49 PM
To: main@jfw.groups.io
Subject: Cannot use "my Desktop"

When I press the combo win+m, Jaws says "Desktop" as you would expect.
However, none of the items show up; and if I press the associated letter
or
number of a given shortcut, nothing happens.

When I go to

c:\users

all of the shortcuts show up in the desktop folders; and when I hit enter
on
any item, the intended action occurs.

So, I'm guessing is that I somehow messed up a setting eliminating the
functionality of the desktop.

Anyone with an idea as to how to restore desktop.

Thanks in advance.















moderated Re: Cannot use "my Desktop"

Mike Pietruk
 

Thanks to everyone for the quick replies.

Bill, your number 1 was my problem. A simple toggle straightened
everything out.

Thanks to all and particularly to Bill for hitting upon the culprit
isssue.
Figured it had to be something simple; and it was.

On Tue, 31 May 2022, Bill White wrote:

Hi, Mike. If Desktop Seems To Be Missing

1. Make Sure Show Desktop Icons is checked in the View Menu,
A. unselect everything on the desktop.
B. Press Applications key and press ENTER on View Menu.
C. Arrow down to Show Desktop Icons, and if it doesn't say Checked, press
ENTER to check this option.
2. Make sure Show Desktop is pressed. You'll know if it isn't, because if
Show Desktop Icons isn't checked in the View Menu, the desktop won't show up
at all.
3. Make sure Tablet Mode is not checked in Action Center.

Bill White

billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike
Pietruk
Sent: Tuesday, May 31, 2022 3:49 PM
To: main@jfw.groups.io
Subject: Cannot use "my Desktop"

When I press the combo win+m, Jaws says "Desktop" as you would expect.
However, none of the items show up; and if I press the associated letter
or number of a given shortcut, nothing happens.

When I go to

c:\users

all of the shortcuts show up in the desktop folders; and when I hit enter
on any item, the intended action occurs.

So, I'm guessing is that I somehow messed up a setting eliminating the
functionality of the desktop.

Anyone with an idea as to how to restore desktop.

Thanks in advance.















moderated Re: Cannot use "my Desktop"

Mike Pietruk
 

Jeff

No idea is I did or did not turn Tablet mode.
So, how do I check?


moderated Re: Question regarding the latest update to Quick Assist

Bill White
 

Hi, Milton. With the window virtualized, you can't take action on any of the icons.        

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Loy
Sent: Tuesday, May 31, 2022 3:56 PM
To: main@jfw.groups.io
Subject: Re: Question regarding the latest update to Quick Assist

 

Using JAWS you can virtualize the window and then JAWS will read all the options. Can’t say if it will work because I haven’t had the need to use it yet.


moderated Re: Cannot use "my Desktop"

Mike Pietruk
 

Win 10.

And the issue appears not only with JFW2022 plus 2021 and 2020 along with
Narrator and even an old version of the venerable Window-Eyes.

On Tue, 31 May 2022, Milton Ota wrote:

What version of Windows are you running? Windows 10 or 11?


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk
Sent: Tuesday, May 31, 2022 5:49 PM
To: main@jfw.groups.io
Subject: Cannot use "my Desktop"

When I press the combo win+m, Jaws says "Desktop" as you would expect.
However, none of the items show up; and if I press the associated letter or
number of a given shortcut, nothing happens.

When I go to

c:\users

all of the shortcuts show up in the desktop folders; and when I hit enter on
any item, the intended action occurs.

So, I'm guessing is that I somehow messed up a setting eliminating the
functionality of the desktop.

Anyone with an idea as to how to restore desktop.

Thanks in advance.















moderated Re: Cannot use "my Desktop"

Bill White
 

Hi, Mike. If Desktop Seems To Be Missing

1. Make Sure Show Desktop Icons is checked in the View Menu,
A. unselect everything on the desktop.
B. Press Applications key and press ENTER on View Menu.
C. Arrow down to Show Desktop Icons, and if it doesn't say Checked, press
ENTER to check this option.
2. Make sure Show Desktop is pressed. You'll know if it isn't, because if
Show Desktop Icons isn't checked in the View Menu, the desktop won't show up
at all.
3. Make sure Tablet Mode is not checked in Action Center.

Bill White

billwhite92701@...

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike
Pietruk
Sent: Tuesday, May 31, 2022 3:49 PM
To: main@jfw.groups.io
Subject: Cannot use "my Desktop"

When I press the combo win+m, Jaws says "Desktop" as you would expect.
However, none of the items show up; and if I press the associated letter
or number of a given shortcut, nothing happens.

When I go to

c:\users

all of the shortcuts show up in the desktop folders; and when I hit enter
on any item, the intended action occurs.

So, I'm guessing is that I somehow messed up a setting eliminating the
functionality of the desktop.

Anyone with an idea as to how to restore desktop.

Thanks in advance.


moderated Re: Cannot use "my Desktop"

Jeff Christiansen
 

Did you turn on tablet mode?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Milton Ota
Sent: Tuesday, May 31, 2022 4:53 PM
To: main@jfw.groups.io
Subject: Re: Cannot use "my Desktop"

What version of Windows are you running? Windows 10 or 11?


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk
Sent: Tuesday, May 31, 2022 5:49 PM
To: main@jfw.groups.io
Subject: Cannot use "my Desktop"

When I press the combo win+m, Jaws says "Desktop" as you would expect.
However, none of the items show up; and if I press the associated letter or
number of a given shortcut, nothing happens.

When I go to

c:\users

all of the shortcuts show up in the desktop folders; and when I hit enter on
any item, the intended action occurs.

So, I'm guessing is that I somehow messed up a setting eliminating the
functionality of the desktop.

Anyone with an idea as to how to restore desktop.

Thanks in advance.


moderated Re: Question regarding the latest update to Quick Assist

Loy
 

Using JAWS you can virtualize the window and then JAWS will read all the options. Can’t say if it will work because I haven’t had the need to use it yet.


moderated Re: Cannot use "my Desktop"

Milton Ota
 

What version of Windows are you running? Windows 10 or 11?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike Pietruk
Sent: Tuesday, May 31, 2022 5:49 PM
To: main@jfw.groups.io
Subject: Cannot use "my Desktop"

When I press the combo win+m, Jaws says "Desktop" as you would expect.
However, none of the items show up; and if I press the associated letter or
number of a given shortcut, nothing happens.

When I go to

c:\users

all of the shortcuts show up in the desktop folders; and when I hit enter on
any item, the intended action occurs.

So, I'm guessing is that I somehow messed up a setting eliminating the
functionality of the desktop.

Anyone with an idea as to how to restore desktop.

Thanks in advance.


moderated Cannot use "my Desktop"

Mike Pietruk
 

When I press the combo win+m, Jaws says "Desktop" as you would expect.
However, none of the items show up; and if I press the associated letter
or number of a given shortcut, nothing happens.

When I go to

c:\users

all of the shortcuts show up in the desktop folders; and when I hit enter
on any item, the intended action occurs.

So, I'm guessing is that I somehow messed up a setting eliminating the
functionality of the desktop.

Anyone with an idea as to how to restore desktop.

Thanks in advance.


moderated Re: Question regarding the latest update to Quick Assist

Dave Durber
 


Brian:
 
See my response to Andrew, which I posted not long ago.
 
Dave
 

----- Original Message -----
Sent: Tuesday, May 31, 2022 3:53 PM
Subject: Re: Question regarding the latest update to Quick Assist

On Mon, May 30, 2022 at 12:14 PM, Andrew Summers wrote:
               Now use the touch cursor.
-
How, exactly?

I've been playing with this with NVDA since I don't have JAWS, and what's interesting to me is I can't seem to get into the Quick Assist dialog/pane unless I click into it, then everything begins reading exactly as I'd expect it would and I can navigate around as I'd expect.

But I can't come up with a way, via the keyboard, to issue an object navigation command that gets me "inside" what is already selected by default when focus is on the Quick Assist initial dialog.

I'll be curious to hear what Microsoft Accessibility has to say about this situation.  I'd not played with Quick Assist with a screen reader under the original version and given how little has changed about the look and feel of the "new" Quick Assist, this degradation in accessibility is surprising.
--

Brian - Windows 10, 64-Bit, Version 21H2, Build 19044  

Here is a test to find out whether your mission in life is complete.  If you’re alive, it isn’t.
     ~ Lauren Bacall


moderated Re: Question regarding the latest update to Quick Assist

Dave Durber
 

Andrew:
 
This morning, I called the MS Disability Assistance/Help line at 4:30 AM, UK time, this was because I had a louzy night's sleep. The representative downloaded the new version of Quick Assist on another machine, with the same result.
 
I performed a restore the computer to a previous date and time function. When the computer restarted following the restoration, to my dismay, the previous version of Quick Assist was not restored. Therefore, it seems, the new version of Quick Assist, once installed, is one of those updates, which cannot be undone.
 
Luckily, I created a complete image of the system drive last Thursday, using Image for Windows. Once I restored the image, I now have the original version of Quick Assist available to me.
 
One more thing, the person said that there was a problem with the new version, and the Quick Assist team were working to fix the problem.
 
My suggestion is therefore, people should not upgrade to the new version of Quick Assist, until Microsoft release a version which is fully accessible. If you have a need to use Quick Assist, when the open screen is displayed telling you about the new version, TAB to the "Not Yet" button and press the SPACE BAR, to activate it. The update reminder screen will disappear, and the original, accessible screen for the previous version will be displayed.
 
Dave
 

----- Original Message -----
Sent: Tuesday, May 31, 2022 12:03 PM
Subject: Re: Question regarding the latest update to Quick Assist

Dave, I get the same, when I run the app.

 

Andrew

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dave Durber
Sent: 30 May 2022 19:42
To: main@jfw.groups.io
Subject: Re: Question regarding the latest update to Quick Assist

 

Andrew:

 

I did  that, with no success.

 

On another occasion, I found an "Open" button. When I clicked on it, a few seconds later, a message came up telling me that the update had been updated successfully. However, when I tried Quick Assist, I was presented with a blank screen.

 

The upshot is, I cannot get access to the Program, in the way I was able to do so, using the previous version of Quick Assist.

 

Dave

 

----- Original Message -----

Sent: Monday, May 30, 2022 5:13 PM

Subject: Re: Question regarding the latest update to Quick Assist

 

Hi Dave,

What to do is, open the app and then go to the store.

                Now use the touch cursor.

HTH.

 

Andrew

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dave Durber
Sent: 29 May 2022 21:06
To: main@jfw.groups.io
Subject: Question regarding the latest update to Quick Assist

 

Hello everyone:

 

Has anyone on the list needed to use Quick Assist recently? I have! I got a prompt telling me there was a new release of Quick Assist, and I would need to get it from the Microsoft Store. My question is:

 

Has anyone who has limited or no vision on the list, successfully try and find and download the update to Quick Assist from the Microsoft Store. Personally, I had no success in downloading and applying the new update for this program.

 

I pose the following suggestion:

 

I would like anyone who has no vision or, very limited vision, try and successfully download the update for Quick Assist from the Microsoft Store. If anyone who is not vision impaired, please do not come in on this topic for at least 2 days, to see if muy challenge can be met. If anyone who is visually impaired, managed to do what I failed to do myself, will they plese enlighten me as to how they did it, with step-by-step instructions, so I can complete the update to Quick Assist. Whuy Microsoft did not include the latest update to Quick Assist as part of the Windows update process, will always be a mystery, except to Microsoft, of course.

 

Thanks in anticipation:

 

Dave Durber

 

5341 - 5360 of 102559