That happens to me sometimes.

When in the body of the message, hit shift tab and it should put you in the attachments field.

HTH,

John Doering
Pricing Analyst

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Hi All,

I am not entirely sure if this is a JAWS issue, but in the last couple of days, I can’t seem to navigate to attachments in Outlook. I know they are there because JAWS tells me there are attachments when I am scrolling through my messages. However, when I back space or use insert A to get to the attachments, JAWS tells me there are no attachments.

I am using JAWS 2021, the latest version I believe, and the most current version of Outlook.

Thanks for any suggestions.

Cynthia

Hi All,

I am not entirely sure if this is a JAWS issue, but in the last couple of days, I can’t seem to navigate to attachments in Outlook. I know they are there because JAWS tells me there are attachments when I am scrolling through my messages. However, when I back space or use insert A to get to the attachments, JAWS tells me there are no attachments.

I am using JAWS 2021, the latest version I believe, and the most current version of Outlook.

Thanks for any suggestions.

Cynthia

Okay, I have the problem in Chrome.  I use JAWS-T and hear "Title is WSJ:  IRS…" It does not announce it is Chrome.  I refreshed the page using F5 without change.  I updated the page using JAWS-esc without change.  I cannot navigate by headings using the letters H, F, G.  I can navigate the page using arrow keys.  I am at a loss (shrug)  If I close Chrome and open Chrome with JAWS-T I hear "Title is New Tab Google Chrome"    

I am at a loss.

Lee Anne

I will have to do it again the next time it happens.  I can't recall at this moment if it said Chrome or not.  Sorry.

Lee Anne

Hello:

Did you hear that the title was Chrome or something else? If not Chrome, then the focus went somewhere outside of the Chrome universe.

Curtis

Hi,

It just happened again.  I used JAWS-T and heard the "title is….  I tried to navigate using H for headings and just heard "h"  I tried ALT-tab to switch programs.  Again I could not navigate by headings, which I am confident are present.  I refreshed the page with no change.  After I unloaded and re-loaded JAWS it behaved normally.  I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.

Lee Anne   

I wonder if it is JAWS not detecting that Chrome is in focus?

When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.

All the best

Steve

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It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works?

I will have to do it again the next time it happens.  I can't recall at this moment if it said Chrome or not.  Sorry.

Lee Anne

Hello:

Did you hear that the title was Chrome or something else? If not Chrome, then the focus went somewhere outside of the Chrome universe.

Curtis

Hi,

It just happened again.  I used JAWS-T and heard the "title is….  I tried to navigate using H for headings and just heard "h"  I tried ALT-tab to switch programs.  Again I could not navigate by headings, which I am confident are present.  I refreshed the page with no change.  After I unloaded and re-loaded JAWS it behaved normally.  I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.

Lee Anne   

I wonder if it is JAWS not detecting that Chrome is in focus?

When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.

All the best

Steve

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It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works?

Hello:

Did you hear that the title was Chrome or something else? If not Chrome, then the focus went somewhere outside of the Chrome universe.

Curtis

Hi,

It just happened again.  I used JAWS-T and heard the "title is….  I tried to navigate using H for headings and just heard "h"  I tried ALT-tab to switch programs.  Again I could not navigate by headings, which I am confident are present.  I refreshed the page with no change.  After I unloaded and re-loaded JAWS it behaved normally.  I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.

Lee Anne   

I wonder if it is JAWS not detecting that Chrome is in focus?

When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.

All the best

Steve

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It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works?

Actually, when Lee Anne did a "Title" command, she said that JAWS only said, "Title is". That shows that nothing was in focus.

Hello:

Did you hear that the title was Chrome or something else? If not Chrome, then the focus went somewhere outside of the Chrome universe.

Curtis

Hi,

It just happened again.  I used JAWS-T and heard the "title is….  I tried to navigate using H for headings and just heard "h"  I tried ALT-tab to switch programs.  Again I could not navigate by headings, which I am confident are present.  I refreshed the page with no change.  After I unloaded and re-loaded JAWS it behaved normally.  I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.

Lee Anne   

I wonder if it is JAWS not detecting that Chrome is in focus?

When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.

All the best

Steve

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It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works?

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Thomas N. Chan
Sent: Monday, October 4, 2021 6:20 PM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

Hi, Kevin. That's because it's not in Outlook Settings.

1. Go to Windows Settings (Windows key plus I).

2. Press ENTER on System.

3. TAB once, find the category called Notifications and Actions, and press ENTER.

4. Turn off notifications for Outlook. That will stop the notification from JAWS.

Bill Thanks! That took care of the noise. Yet Jaws says new notification, what is on the subject line and the email it comes from. I couldn’t find anything in Outlook settings to stop that from happening. Cheers, Kevin

Hi, Kevin. The setting to which you are referring is in Outlook Options>Mail.

Hello, I’m using the most recent versions of windows10, Outlook 2016 and Jaws 2021. I know there is a setting in Jaws to turn off the alert when an email arrives in the inbox. I couldn’t find that setting. Where would it be located as I want to turn it off. Also when I go into an email, Jaws automatically reads the first line and then repeats it again. Is there a way to stop that from occurring? Thanks, Kevin

Bill Thanks! That took care of the noise. Yet Jaws says new notification, what is on the subject line and the email it comes from. I couldn’t find anything in Outlook settings to stop that from happening. Cheers, Kevin

Hi, Kevin. The setting to which you are referring is in Outlook Options>Mail.

Hello, I’m using the most recent versions of windows10, Outlook 2016 and Jaws 2021. I know there is a setting in Jaws to turn off the alert when an email arrives in the inbox. I couldn’t find that setting. Where would it be located as I want to turn it off. Also when I go into an email, Jaws automatically reads the first line and then repeats it again. Is there a way to stop that from occurring? Thanks, Kevin

Hi, Kevin. The setting to which you are referring is in Outlook Options>Mail.

Hello, I’m using the most recent versions of windows10, Outlook 2016 and Jaws 2021. I know there is a setting in Jaws to turn off the alert when an email arrives in the inbox. I couldn’t find that setting. Where would it be located as I want to turn it off. Also when I go into an email, Jaws automatically reads the first line and then repeats it again. Is there a way to stop that from occurring? Thanks, Kevin

Hello, I’m using the most recent versions of windows10, Outlook 2016 and Jaws 2021. I know there is a setting in Jaws to turn off the alert when an email arrives in the inbox. I couldn’t find that setting. Where would it be located as I want to turn it off. Also when I go into an email, Jaws automatically reads the first line and then repeats it again. Is there a way to stop that from occurring? Thanks, Kevin

I have Jaws 2021, and windows 10. Office 2016

I've noticed, that when I read by word in Microsoft word, that JAWS sometimes doesn't read.

The cursor will move, but it will not say anything.

When I read Character  by Character it works fine.

Why is that? 

Thanks,

Justin

Hello:

Did you hear that the title was Chrome or something else? If not Chrome, then the focus went somewhere outside of the Chrome universe.

Curtis

Hi,

It just happened again.  I used JAWS-T and heard the "title is….  I tried to navigate using H for headings and just heard "h"  I tried ALT-tab to switch programs.  Again I could not navigate by headings, which I am confident are present.  I refreshed the page with no change.  After I unloaded and re-loaded JAWS it behaved normally.  I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.

Lee Anne   

I wonder if it is JAWS not detecting that Chrome is in focus?

When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.

All the best

Steve

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It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works?

Hi,

It just happened again.  I used JAWS-T and heard the "title is….  I tried to navigate using H for headings and just heard "h"  I tried ALT-tab to switch programs.  Again I could not navigate by headings, which I am confident are present.  I refreshed the page with no change.  After I unloaded and re-loaded JAWS it behaved normally.  I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.

Lee Anne   

I wonder if it is JAWS not detecting that Chrome is in focus?

When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.

All the best

Steve

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It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works?

Hi,



It just happened again. I used JAWS-T and heard the "title is…. I tried to navigate using H for headings and just heard "h" I tried ALT-tab to switch programs. Again I could not navigate by headings, which I am confident are present. I refreshed the page with no change. After I unloaded and re-loaded JAWS it behaved normally. I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.



Lee Anne



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Steve Nutt
Sent: Monday, October 4, 2021 9:37 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome



I wonder if it is JAWS not detecting that Chrome is in focus?

When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.



All the best


Steve

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From: main@jfw.groups.io <mailto:main@jfw.groups.io> <main@jfw.groups.io <mailto:main@jfw.groups.io> > On Behalf Of Mark
Sent: 04 October 2021 12:56
To: main@jfw.groups.io <mailto:main@jfw.groups.io>
Subject: Re: sometimes jaws not working with chrome



It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works?