Date   

moderated Re: Navigating to attachments in Outlook

Cynthia Bruce
 

I did try that, and it isn’t working either.

 

Thanks, though

 

Cynthia

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of John Doering
Sent: October 5, 2021 12:01 PM
To: main@jfw.groups.io
Subject: Re: Navigating to attachments in Outlook

 

That happens to me sometimes.

When in the body of the message, hit shift tab and it should put you in the attachments field.

 

HTH,

 

 

John Doering
Pricing Analyst

Office: 4147783040 Extn:4063
Mobile:
445 S Curtis Rd West Allis, WI 53214
https://ibvi.org

Industries for the Blind & Visually Impaired accepts no liability for the content of this email, or for the consequences of any actions taken on the basis of the information provided, unless that information is subsequently confirmed in writing. If you are not the intended recipient, you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cynthia Bruce
Sent: Tuesday, October 5, 2021 9:56 AM
To: main@jfw.groups.io
Subject: Navigating to attachments in Outlook

 

Hi All,

 

I am not entirely sure if this is a JAWS issue, but in the last couple of days, I can’t seem to navigate to attachments in Outlook. I know they are there because JAWS tells me there are attachments when I am scrolling through my messages. However, when I back space or use insert A to get to the attachments, JAWS tells me there are no attachments.

 

I am using JAWS 2021, the latest version I believe, and the most current version of Outlook.

 

Thanks for any suggestions.

 

Cynthia


moderated Re: Navigating to attachments in Outlook

John Doering
 

That happens to me sometimes.

When in the body of the message, hit shift tab and it should put you in the attachments field.

 

HTH,

 

 

John Doering
Pricing Analyst

Office: 4147783040 Extn:4063
Mobile:
445 S Curtis Rd West Allis, WI 53214
https://ibvi.org

Industries for the Blind & Visually Impaired accepts no liability for the content of this email, or for the consequences of any actions taken on the basis of the information provided, unless that information is subsequently confirmed in writing. If you are not the intended recipient, you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cynthia Bruce
Sent: Tuesday, October 5, 2021 9:56 AM
To: main@jfw.groups.io
Subject: Navigating to attachments in Outlook

 

Hi All,

 

I am not entirely sure if this is a JAWS issue, but in the last couple of days, I can’t seem to navigate to attachments in Outlook. I know they are there because JAWS tells me there are attachments when I am scrolling through my messages. However, when I back space or use insert A to get to the attachments, JAWS tells me there are no attachments.

 

I am using JAWS 2021, the latest version I believe, and the most current version of Outlook.

 

Thanks for any suggestions.

 

Cynthia


moderated Navigating to attachments in Outlook

Cynthia Bruce
 

Hi All,

 

I am not entirely sure if this is a JAWS issue, but in the last couple of days, I can’t seem to navigate to attachments in Outlook. I know they are there because JAWS tells me there are attachments when I am scrolling through my messages. However, when I back space or use insert A to get to the attachments, JAWS tells me there are no attachments.

 

I am using JAWS 2021, the latest version I believe, and the most current version of Outlook.

 

Thanks for any suggestions.

 

Cynthia


moderated Re: sometimes jaws not working with chrome

Curtis Chong
 

Lee:

 

When this happens to me, I try pressing tab and then numpad plus to verify my virtual cursor is, in fact, on. Then, I know that I can navigate the page using the JAWS shortcuts.

 

Cordially,

 

Curtis Chong

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Lee Anne Atkinson
Sent: Tuesday, October 05, 2021 8:13 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Okay, I have the problem in Chrome.  I use JAWS-T and hear "Title is WSJ:  IRS…" It does not announce it is Chrome.  I refreshed the page using F5 without change.  I updated the page using JAWS-esc without change.  I cannot navigate by headings using the letters H, F, G.  I can navigate the page using arrow keys.  I am at a loss (shrug)  If I close Chrome and open Chrome with JAWS-T I hear "Title is New Tab Google Chrome"    

 

I am at a loss.

 

Lee Anne

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lee Anne Atkinson
Sent: Tuesday, October 5, 2021 6:07 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

I will have to do it again the next time it happens.  I can't recall at this moment if it said Chrome or not.  Sorry.

 

Lee Anne

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Curtis Chong
Sent: Monday, October 4, 2021 5:17 PM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hello:

 

Did you hear that the title was Chrome or something else? If not Chrome, then the focus went somewhere outside of the Chrome universe.

 

Curtis

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Lee Anne Atkinson
Sent: Monday, October 04, 2021 9:56 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hi,

 

It just happened again.  I used JAWS-T and heard the "title is….  I tried to navigate using H for headings and just heard "h"  I tried ALT-tab to switch programs.  Again I could not navigate by headings, which I am confident are present.  I refreshed the page with no change.  After I unloaded and re-loaded JAWS it behaved normally.  I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.

 

Lee Anne   

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Steve Nutt
Sent: Monday, October 4, 2021 9:37 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

I wonder if it is JAWS not detecting that Chrome is in focus?

When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.

 

All the best


Steve

--

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From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mark
Sent: 04 October 2021 12:56
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works?


moderated Re: sometimes jaws not working with chrome

Lee Anne Atkinson
 

Okay, I have the problem in Chrome.  I use JAWS-T and hear "Title is WSJ:  IRS…" It does not announce it is Chrome.  I refreshed the page using F5 without change.  I updated the page using JAWS-esc without change.  I cannot navigate by headings using the letters H, F, G.  I can navigate the page using arrow keys.  I am at a loss (shrug)  If I close Chrome and open Chrome with JAWS-T I hear "Title is New Tab Google Chrome"    

 

I am at a loss.

 

Lee Anne

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lee Anne Atkinson
Sent: Tuesday, October 5, 2021 6:07 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

I will have to do it again the next time it happens.  I can't recall at this moment if it said Chrome or not.  Sorry.

 

Lee Anne

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Curtis Chong
Sent: Monday, October 4, 2021 5:17 PM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hello:

 

Did you hear that the title was Chrome or something else? If not Chrome, then the focus went somewhere outside of the Chrome universe.

 

Curtis

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Lee Anne Atkinson
Sent: Monday, October 04, 2021 9:56 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hi,

 

It just happened again.  I used JAWS-T and heard the "title is….  I tried to navigate using H for headings and just heard "h"  I tried ALT-tab to switch programs.  Again I could not navigate by headings, which I am confident are present.  I refreshed the page with no change.  After I unloaded and re-loaded JAWS it behaved normally.  I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.

 

Lee Anne   

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Steve Nutt
Sent: Monday, October 4, 2021 9:37 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

I wonder if it is JAWS not detecting that Chrome is in focus?

When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.

 

All the best


Steve

--

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From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mark
Sent: 04 October 2021 12:56
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works?


moderated Re: sometimes jaws not working with chrome

Lee Anne Atkinson
 

I will have to do it again the next time it happens.  I can't recall at this moment if it said Chrome or not.  Sorry.

 

Lee Anne

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Curtis Chong
Sent: Monday, October 4, 2021 5:17 PM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hello:

 

Did you hear that the title was Chrome or something else? If not Chrome, then the focus went somewhere outside of the Chrome universe.

 

Curtis

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Lee Anne Atkinson
Sent: Monday, October 04, 2021 9:56 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hi,

 

It just happened again.  I used JAWS-T and heard the "title is….  I tried to navigate using H for headings and just heard "h"  I tried ALT-tab to switch programs.  Again I could not navigate by headings, which I am confident are present.  I refreshed the page with no change.  After I unloaded and re-loaded JAWS it behaved normally.  I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.

 

Lee Anne   

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Steve Nutt
Sent: Monday, October 4, 2021 9:37 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

I wonder if it is JAWS not detecting that Chrome is in focus?

When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.

 

All the best


Steve

--

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Hertfordshire

SG1 4PW

T: +44(0)1438-742286

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F: +44(0)1438-759589

E: steve@...

W: https://www.comproom.co.uk

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mark
Sent: 04 October 2021 12:56
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works?


moderated Re: sometimes jaws not working with chrome

Lee Anne Atkinson
 

It said the entire content of the web address block, I just didn't include the entire web address.  When I used arrow keys it read the contents of the web page.

 

Lee Anne

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Bill White
Sent: Monday, October 4, 2021 6:01 PM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Actually, when Lee Anne did a "Title" command, she said that JAWS only said, "Title is". That shows that nothing was in focus.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Curtis Chong
Sent: Monday, October 4, 2021 2:17 PM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hello:

 

Did you hear that the title was Chrome or something else? If not Chrome, then the focus went somewhere outside of the Chrome universe.

 

Curtis

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Lee Anne Atkinson
Sent: Monday, October 04, 2021 9:56 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hi,

 

It just happened again.  I used JAWS-T and heard the "title is….  I tried to navigate using H for headings and just heard "h"  I tried ALT-tab to switch programs.  Again I could not navigate by headings, which I am confident are present.  I refreshed the page with no change.  After I unloaded and re-loaded JAWS it behaved normally.  I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.

 

Lee Anne   

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Steve Nutt
Sent: Monday, October 4, 2021 9:37 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

I wonder if it is JAWS not detecting that Chrome is in focus?

When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.

 

All the best


Steve

--

To subscribe to our News and Special Offers list, go to https://www.comproom.co.uk/subscribe

 

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77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

T: +44(0)1438-742286

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E: steve@...

W: https://www.comproom.co.uk

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mark
Sent: 04 October 2021 12:56
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works?


moderated Re: sometimes jaws not working with chrome

Lee Anne Atkinson
 

By resetting Chrome do you mean close and re-open?  Or do you mean uninstall and re-install?  I am not familiar with a reset.  Sorry. 

 

Lee Anne   

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Thomas N. Chan
Sent: Monday, October 4, 2021 6:20 PM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Can you try to reset chrome and try again?

Let's eliminate the problem don't lies on the profile of chrome.

type in

%localappdata%\google

You should find a folder call chrome, rename that folder to something like chrome.bak

Before you do those changes, make sure chrome is close.

After you rename the folder, reopen chrome, and it should start the profile creation all over again.

 

Surf the net as what you would and see if the problem still persists?


Regards,
Thomas N. Chan

 

 

On Tue, 5 Oct 2021 at 06:01, Bill White <billwhite92701@...> wrote:

Actually, when Lee Anne did a "Title" command, she said that JAWS only said, "Title is". That shows that nothing was in focus.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Curtis Chong
Sent: Monday, October 4, 2021 2:17 PM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hello:

 

Did you hear that the title was Chrome or something else? If not Chrome, then the focus went somewhere outside of the Chrome universe.

 

Curtis

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Lee Anne Atkinson
Sent: Monday, October 04, 2021 9:56 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hi,

 

It just happened again.  I used JAWS-T and heard the "title is….  I tried to navigate using H for headings and just heard "h"  I tried ALT-tab to switch programs.  Again I could not navigate by headings, which I am confident are present.  I refreshed the page with no change.  After I unloaded and re-loaded JAWS it behaved normally.  I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.

 

Lee Anne   

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Steve Nutt
Sent: Monday, October 4, 2021 9:37 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

I wonder if it is JAWS not detecting that Chrome is in focus?

When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.

 

All the best


Steve

--

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77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

T: +44(0)1438-742286

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F: +44(0)1438-759589

E: steve@...

W: https://www.comproom.co.uk

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mark
Sent: 04 October 2021 12:56
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works?


moderated Re: receiving emails / reading first line

Kevin Minor
 

Hi.

 

If you’re using Windows 10, hit the Windows key to bring up where you can type something. Start typing notification, and it will be what you want to select.

 

Have a blessed day and don’t work too hard.

 

Kevin, Valerie and Jilly

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Monday, October 4, 2021 10:02 PM
To: main@jfw.groups.io
Subject: Re: receiving emails / reading first line

 

Hi, Kevin. That's because it's not in Outlook Settings.

 

1. Go to Windows Settings (Windows key plus I).

2. Press ENTER on System.

3. TAB once, find the category called Notifications and Actions, and press ENTER.

4. Turn off notifications for Outlook. That will stop the notification from JAWS.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of kevin meyers
Sent: Monday, October 4, 2021 6:10 PM
To: main@jfw.groups.io
Subject: Re: receiving emails / reading first line

 

Bill Thanks! That took care of the noise. Yet Jaws says new notification, what is on the subject line and the email it comes from. I couldn’t find anything in Outlook settings to stop that from happening. Cheers, Kevin

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Monday, October 4, 2021 7:13 PM
To: main@jfw.groups.io
Subject: Re: receiving emails / reading first line

 

Hi, Kevin. The setting to which you are referring is in Outlook Options>Mail.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of kevin meyers
Sent: Monday, October 4, 2021 5:06 PM
To: main@jfw.groups.io
Subject: receiving emails / reading first line

 

Hello, I’m using the most recent versions of windows10, Outlook 2016 and Jaws 2021. I know there is a setting in Jaws to turn off the alert when an email arrives in the inbox. I couldn’t find that setting. Where would it be located as I want to turn it off. Also when I go into an email, Jaws automatically reads the first line and then repeats it again. Is there a way to stop that from occurring? Thanks, Kevin

 


moderated Re: receiving emails / reading first line

Bill White
 

Hi, Kevin. That's because it's not in Outlook Settings.

 

1. Go to Windows Settings (Windows key plus I).

2. Press ENTER on System.

3. TAB once, find the category called Notifications and Actions, and press ENTER.

4. Turn off notifications for Outlook. That will stop the notification from JAWS.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of kevin meyers
Sent: Monday, October 4, 2021 6:10 PM
To: main@jfw.groups.io
Subject: Re: receiving emails / reading first line

 

Bill Thanks! That took care of the noise. Yet Jaws says new notification, what is on the subject line and the email it comes from. I couldn’t find anything in Outlook settings to stop that from happening. Cheers, Kevin

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Monday, October 4, 2021 7:13 PM
To: main@jfw.groups.io
Subject: Re: receiving emails / reading first line

 

Hi, Kevin. The setting to which you are referring is in Outlook Options>Mail.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of kevin meyers
Sent: Monday, October 4, 2021 5:06 PM
To: main@jfw.groups.io
Subject: receiving emails / reading first line

 

Hello, I’m using the most recent versions of windows10, Outlook 2016 and Jaws 2021. I know there is a setting in Jaws to turn off the alert when an email arrives in the inbox. I couldn’t find that setting. Where would it be located as I want to turn it off. Also when I go into an email, Jaws automatically reads the first line and then repeats it again. Is there a way to stop that from occurring? Thanks, Kevin

 


moderated Re: receiving emails / reading first line

kevin meyers
 

Bill Thanks! That took care of the noise. Yet Jaws says new notification, what is on the subject line and the email it comes from. I couldn’t find anything in Outlook settings to stop that from happening. Cheers, Kevin

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Monday, October 4, 2021 7:13 PM
To: main@jfw.groups.io
Subject: Re: receiving emails / reading first line

 

Hi, Kevin. The setting to which you are referring is in Outlook Options>Mail.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of kevin meyers
Sent: Monday, October 4, 2021 5:06 PM
To: main@jfw.groups.io
Subject: receiving emails / reading first line

 

Hello, I’m using the most recent versions of windows10, Outlook 2016 and Jaws 2021. I know there is a setting in Jaws to turn off the alert when an email arrives in the inbox. I couldn’t find that setting. Where would it be located as I want to turn it off. Also when I go into an email, Jaws automatically reads the first line and then repeats it again. Is there a way to stop that from occurring? Thanks, Kevin

 


moderated Re: receiving emails / reading first line

Bill White
 

Hi, Kevin. The setting to which you are referring is in Outlook Options>Mail.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of kevin meyers
Sent: Monday, October 4, 2021 5:06 PM
To: main@jfw.groups.io
Subject: receiving emails / reading first line

 

Hello, I’m using the most recent versions of windows10, Outlook 2016 and Jaws 2021. I know there is a setting in Jaws to turn off the alert when an email arrives in the inbox. I couldn’t find that setting. Where would it be located as I want to turn it off. Also when I go into an email, Jaws automatically reads the first line and then repeats it again. Is there a way to stop that from occurring? Thanks, Kevin

 


moderated receiving emails / reading first line

kevin meyers
 

Hello, I’m using the most recent versions of windows10, Outlook 2016 and Jaws 2021. I know there is a setting in Jaws to turn off the alert when an email arrives in the inbox. I couldn’t find that setting. Where would it be located as I want to turn it off. Also when I go into an email, Jaws automatically reads the first line and then repeats it again. Is there a way to stop that from occurring? Thanks, Kevin

 


moderated Re: Question about jaws reading

Bill White
 

Check to see if Smart Word reading is on. If it is, try turning it off.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Justin Williams
Sent: Monday, October 4, 2021 3:53 PM
To: main@jfw.groups.io
Subject: Question about jaws reading

 

I have Jaws 2021, and windows 10. Office 2016

 

I've noticed, that when I read by word in Microsoft word, that JAWS sometimes doesn't read.

 

The cursor will move, but it will not say anything.

When I read Character  by Character it works fine.

 

Why is that? 

 

 

 

 

 

Thanks,

 

Justin


moderated Question about jaws reading

Justin Williams
 

I have Jaws 2021, and windows 10. Office 2016

 

I've noticed, that when I read by word in Microsoft word, that JAWS sometimes doesn't read.

 

The cursor will move, but it will not say anything.

When I read Character  by Character it works fine.

 

Why is that? 

 

 

 

 

 

Thanks,

 

Justin


moderated Re: sometimes jaws not working with chrome

Thomas N. Chan <thomas.nchan@...>
 

Can you try to reset chrome and try again?
Let's eliminate the problem don't lies on the profile of chrome.
type in
%localappdata%\google
You should find a folder call chrome, rename that folder to something like chrome.bak
Before you do those changes, make sure chrome is close.
After you rename the folder, reopen chrome, and it should start the profile creation all over again.

Surf the net as what you would and see if the problem still persists?

Regards,
Thomas N. Chan


On Tue, 5 Oct 2021 at 06:01, Bill White <billwhite92701@...> wrote:

Actually, when Lee Anne did a "Title" command, she said that JAWS only said, "Title is". That shows that nothing was in focus.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Curtis Chong
Sent: Monday, October 4, 2021 2:17 PM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hello:

 

Did you hear that the title was Chrome or something else? If not Chrome, then the focus went somewhere outside of the Chrome universe.

 

Curtis

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Lee Anne Atkinson
Sent: Monday, October 04, 2021 9:56 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hi,

 

It just happened again.  I used JAWS-T and heard the "title is….  I tried to navigate using H for headings and just heard "h"  I tried ALT-tab to switch programs.  Again I could not navigate by headings, which I am confident are present.  I refreshed the page with no change.  After I unloaded and re-loaded JAWS it behaved normally.  I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.

 

Lee Anne   

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Steve Nutt
Sent: Monday, October 4, 2021 9:37 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

I wonder if it is JAWS not detecting that Chrome is in focus?

When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.

 

All the best


Steve

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From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mark
Sent: 04 October 2021 12:56
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works?


moderated Re: sometimes jaws not working with chrome

Bill White
 

Actually, when Lee Anne did a "Title" command, she said that JAWS only said, "Title is". That shows that nothing was in focus.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Curtis Chong
Sent: Monday, October 4, 2021 2:17 PM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hello:

 

Did you hear that the title was Chrome or something else? If not Chrome, then the focus went somewhere outside of the Chrome universe.

 

Curtis

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Lee Anne Atkinson
Sent: Monday, October 04, 2021 9:56 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hi,

 

It just happened again.  I used JAWS-T and heard the "title is….  I tried to navigate using H for headings and just heard "h"  I tried ALT-tab to switch programs.  Again I could not navigate by headings, which I am confident are present.  I refreshed the page with no change.  After I unloaded and re-loaded JAWS it behaved normally.  I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.

 

Lee Anne   

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Steve Nutt
Sent: Monday, October 4, 2021 9:37 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

I wonder if it is JAWS not detecting that Chrome is in focus?

When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.

 

All the best


Steve

--

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Computer Room Services

77 Exeter Close

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E: steve@...

W: https://www.comproom.co.uk

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mark
Sent: 04 October 2021 12:56
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works?


moderated Re: sometimes jaws not working with chrome

Curtis Chong
 

Hello:

 

Did you hear that the title was Chrome or something else? If not Chrome, then the focus went somewhere outside of the Chrome universe.

 

Curtis

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Lee Anne Atkinson
Sent: Monday, October 04, 2021 9:56 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hi,

 

It just happened again.  I used JAWS-T and heard the "title is….  I tried to navigate using H for headings and just heard "h"  I tried ALT-tab to switch programs.  Again I could not navigate by headings, which I am confident are present.  I refreshed the page with no change.  After I unloaded and re-loaded JAWS it behaved normally.  I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.

 

Lee Anne   

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Steve Nutt
Sent: Monday, October 4, 2021 9:37 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

I wonder if it is JAWS not detecting that Chrome is in focus?

When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.

 

All the best


Steve

--

To subscribe to our News and Special Offers list, go to https://www.comproom.co.uk/subscribe

 

Computer Room Services

77 Exeter Close

Stevenage

Hertfordshire

SG1 4PW

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F: +44(0)1438-759589

E: steve@...

W: https://www.comproom.co.uk

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mark
Sent: 04 October 2021 12:56
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works?


moderated Re: sometimes jaws not working with chrome

Marten Post Uiterweer
 

Lee Anne,

I don't know what is advised earlier, but when you could not do
anything: try to press the tabkey. Sometimes the focus is not in the
webpage and with tab you will land in the page. Or f6 several times is
also a option.
This will work for me sometimes.
I sometimes press f6, then the num-plus to see if the virtual pc cursor
is active and if not: I press f6 again.

Kind regards, Marten

On Mon, 4 Oct 2021 11:56:12 -0400 "Lee Anne Atkinson" <lee.atkinson@...> wrote:

Hi,



It just happened again. I used JAWS-T and heard the "title is…. I tried to navigate using H for headings and just heard "h" I tried ALT-tab to switch programs. Again I could not navigate by headings, which I am confident are present. I refreshed the page with no change. After I unloaded and re-loaded JAWS it behaved normally. I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.



Lee Anne



From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Steve Nutt
Sent: Monday, October 4, 2021 9:37 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome



I wonder if it is JAWS not detecting that Chrome is in focus?

When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.



All the best


Steve

--

To subscribe to our News and Special Offers list, go to <https://www.comproom.co.uk/subscribe> https://www.comproom.co.uk/subscribe



Computer Room Services

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Stevenage

Hertfordshire

SG1 4PW

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M: +44(0)7956-334938

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E: <mailto:steve@...> steve@...

W: <https://www.comproom.co.uk> https://www.comproom.co.uk



From: main@jfw.groups.io <mailto:main@jfw.groups.io> <main@jfw.groups.io <mailto:main@jfw.groups.io> > On Behalf Of Mark
Sent: 04 October 2021 12:56
To: main@jfw.groups.io <mailto:main@jfw.groups.io>
Subject: Re: sometimes jaws not working with chrome



It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works?








moderated Restoring calendar

Don Walls
 

I’ve inadvertently deleted my calendar entries from this week onward.  I believe there is a way to restore a recent version of the file.  It’s a Word file.  I’m using Windows 10 and JAWS 2020.
 
Any help much appreciated!
 
Don

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