Date   

moderated Re: Computer won't allow me too install windows 11.

 

Hi,

Reminder to self: do my best to include a qualifier statement – specifying that the info I give is applicable to appropriate audiences. Despite my training, I sometimes notice specialist posts being posted without me thinking about audience scope.

Something I may have forgotten to add: you can in fact run Windows 11 on unsupported systems, but the steps involve require either:

  • Your willingness to deal with unsupported scenarios.
  • Using virtual machines.

In short, I don’t recommend this unless you truly know what you are doing. For most people, using PC Health Check app would be more appropriate and make decisions based on what it tells you.

Cheers,

Joseph

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Tuesday, September 28, 2021 10:10 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

And it is not anything an average computer user would have or know about. Joseph, I don't want to sound overly critical here, but I think as a very knowledgeable power user you sometimes give explanations which are far beyond what a normal computer user would know and while I realize there are other very technical people on this list, it might be a good idea to indicate when an answer or explanation you give may not apply to 90% of computer users.

I have been using computers with Jaws since the ending years of DOS in 1989 and the early years of first Windows 3.1 and then Windows 95 and I would consider myself to be fairly knowledgeable, but even I have never felt I needed to set up virtual machines or run virtualization software.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Joseph Lee
Sent: September 28, 2021 9:54 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

Hi,

Virtual TPM requires a virtualization software that can emulate such a chip – so far, Microsoft Hyper-V and VMware Workstation Pro include virtualized TPM support, with Oracle looking into letting Virtual Box users specify that the physical (or platform) TPM from the host computer be usable from virtual machines. TPM requirement for Windows 11 went into effect across physical and virtual machines as of a preview build released two weeks ago.

Cheers,

Joseph

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kenny Peyattt jr.
Sent: Tuesday, September 28, 2021 9:44 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

How do you get a virtual tpm chip>

Kenny Peyatt jr.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Loy
Sent: Tuesday, September 28, 2021 8:53 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

I read on Kim Komando's newsletter, that Microsoft will allow some older computers to install Windows 11 if they sign a waver.

----- Original Message -----

Sent: Monday, September 27, 2021 9:15 PM

Subject: Computer won't allow me too install windows 11.

 

               Good evening everyone, 

 

Earlier this afternoon, I got in touch with the people from Microsoft’s disability answer desk  and asked them to see if this computer would be able too install windows 11.  Unfortunately, after they ran the windows help thing,  it said that the chip that is in this computer which is a dell 46 hundred, with a one point two   chip wouldn’t  allow windows 11, too be installed.  He said that I would need a chip that has a two point zero chip, or perhaps, that kind of processor.      


moderated Re: Computer won't allow me too install windows 11.

Sieghard Weitzel <sieghard@...>
 

As Joseph pointed out, since 2008 I3, I5, I7 and I9 are not any indication as to the age of the computer, they simply indicate the class of processor and the generation of the processor is what tells you when it was made.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: September 28, 2021 7:00 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

So, when would a computer with I 5 have been made?  I probably got the specs wrong however, a laptop on Amazon has a I 5 processor.  That almost sounds like it was made over 10 years ago.  How is that possible. As in how could they sell such an old computer.   

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Tuesday, September 28, 2021 2:58 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

You always get what you pay for. From what I know of Computers for the Blind they usually sell machines which are donated to them and which they refurbish, but this will mean they are probably most likely older and nothing that is more than 4 or at most 5 years old will run Windows 11 because for the most part you need an 8th Generation Intel processor (a very few 7th Gen Intel CPU's have been allowed) or an AMD Ryzen 2000 series processor.

Intel released its 8th Generation processors in August 2017 so at the earliest computers bought in late summer/early fall 2017 would have had such a CPU.

AMD released its Ryzen 2000 series CPU's in April of 2018 so unless you bought an AMD computer after that it is unlikely it will support Windows 11.

 

My Asus Zenbook which I bought in November 2016 when 7th Generation Intel processorswere already available still had a 6th Generation CPU and even though it has a TPM 2.0 chip, uses UEFI for the BIOS and SecureBoot is enabled it still won't run Windows 11 because the processor itself does not meet the requirements.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: September 27, 2021 11:18 PM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

Albert, if it is any consolation, I asked the MS help desk to run a diagnostic on a computer that my sister bought from Amazon a few months ago and has set to set it up.  Finally I just asked her if you are not going to set it up, just give it to me.  Well, along with other things that needed tweaking including putting on the latest version of JAWS, I thought as long as the tech is peeking in my computer, she might as well look to see if it can run windows 11.  Apparently, the processor from what I could determine from her thick accent, is not fast enough.  She re-assured me that 10 would be operational till 025.  Also she suggested I contact HP to see if there is anything they can do to fix the problem.  Call me naive, but, I’d think computers would not be sold if the processor will be shortly to slow.  Mind you, I’m buying a laptop from Amazon with just DDR 3 RAM, which I was told is pretty much obsolete now. 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Sent: Monday, September 27, 2021 9:26 PM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

Good evening Brian and Joseph, 

 

Yes, the person from the Microsoft disability answer desk,  did run the TPM and it did indeed came too the conclusion  that this particular computer wouldn’t be able too install windows 11.  Perhaps it is because I purchased this from computers for the blind. 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Monday, September 27, 2021 11:13 PM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

On Mon, Sep 27, 2021 at 09:20 PM, Joseph Lee wrote:

We also need the exact model of this computer so we can figure out if the computer is truly ready for Windows 11.

-
Not that this wouldn't be helpful, but the very latest Windows PC Health Check that Microsoft has released is supposed to be quite accurate as far as detecting whether the hardware on which it is being run can be updated to Windows 11.

It sounds like the results of a run of that tool already has specifically detected that Mr. Cutolo's machine does not meet the minimum hardware requirements for TPM, even if it met every other requirement.  And all it takes is one of the required bits to be missing to put the kibosh on upgrading to Windows 11.
--

Brian - Windows 10, 64-Bit, Version 21H1, Build 19043  

It is the function of creative men to perceive the relations between thoughts, or things, or forms of expression that may seem utterly different, and to be able to combine them into some new forms--the power to connect the seemingly unconnected.

    ~ William Plomer


moderated Re: Computer won't allow me too install windows 11.

Sieghard Weitzel <sieghard@...>
 

There is nothing wrong with a refurbished older system which runs well, you can buy refurbished HP computers with 4th and 5th Generation processors on Amazon for a couple of hundred Dollars and if as the original poster stated he primarily uses the computer for doing email, some internet browsing and listening to audio books that is fine and there also is really no need to upgrade to Windows 11 at least not for the next 4 years until Windows 10 goes out of support. By that time you can probably get machines from Computers for the Blind which do support Windows 11.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: September 28, 2021 7:54 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

I personally did not think you were ungrateful. Sometimes those things are necessary. The only time I object is when these agencies, to use a Biblical term, is when they hand us a scorpion instead of a fish. That's why I cringe when I hear refurbished. Just my foolish thoughts.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Sent: Tuesday, September 28, 2021 7:24 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

Good morning everyone,

I sincerely hope that the message that I posted too this list about my not being able too install windows 11 on this computer, which I purchased through computers for the blind, appears too seem as though I'm ungreatful for what was given too me, because it does for me for the most part, enables me too b able too do what I need it for. I mainly use the computer for reading and sending emails, being able too download books from Bard, and doing searches using the internet with the chrome browser. I had too go this route, because I've had too make a lot of co-payments for medical expenses that I incurred over the last two years.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Pat Byrne
Sent: Tuesday, September 28, 2021 8:53 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

I don't think that where the computer came from makes a lot of difference. It was an older donated computer when you received it, so by now it is probably quite elderly. We have an organization near where I live that accepts computers and re-homes them with people who have computer needs. Again, the computers that they deal with are older.
And from what I've seen, as a JAWS user, there was nothing apparent in WIN11 that made me particularly in a hurry to make the jump.
Good luck.
Pat ByrneAt 11:25 PM 9/27/2021, you wrote:

Good evening Brian and Joseph,Â



Yes, the person from the Microsoft disability answer desk, Â did run
the TPM and it did indeed came too the conclusion that this
particular computer wouldn’t be able too install windows 11. Perhaps
it is because I purchased this from computers for the blind.Â



From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Monday, September 27, 2021 11:13 PM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.



On Mon, Sep 27, 2021 at 09:20 PM, Joseph Lee wrote:

We also need the exact model of this computer so we can figure out if
the computer is truly ready for Windows 11.

-
Not that this wouldn't be helpful, but the very latest Windows PC
Health Check that Microsoft has released is supposed to be quite
accurate as far as detecting whether the hardware on which it is being
run can be updated to Windows 11.

It sounds like the results of a run of that tool already has
specifically detected that Mr.
Cutolo's machine does not meet the minimum hardware requirements for
TPM, even if it met every other requirement. And all it takes is one
of the required bits to be missing to put the kibosh on upgrading to
Windows 11.
--

Brian - Windows 10, 64-Bit, Version 21H1, Build 19043

It is the function of creative men to perceive the relations between
thoughts, or things, or forms of expression that may seem utterly
different, and to be able to combine them into some new forms--the
power to connect the seemingly unconnected.

~ William Plomer


moderated Re: Computer won't allow me too install windows 11.

 

Hi,

TPM is part of the motherboard, and Intel has been adding platform-based TPM (Intel Platform Trust Technology/PTT) since Skylake (6th gen Core). But even if you can enable platform TPM, if the processor is not supported, then there’s nothing you can do unless you wish to go ahead and install Windows 11 knowing that doing so is unsupported (more on that later).

Cheers,

Joseph

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Tuesday, September 28, 2021 10:18 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

The fact that you have an SSD and 16 GB of RAM means very little when it comes to Windows 11 compatibility. I still have my old Acer laptop which I bought I think 8 years ago, maybe close to 9 years, and it has an SSD and 12 Gb of RAM, but the fact is that it neither has a TPM chip nor is the processor even close to meeting the requirements. My newer laptop, an Asus Zenbook which when I bought it in November of 2016 cost $2,000 and which has a 4K touchscreen display, a TPM 2.0 chip, a 512 Gb SSD and also 16 Gb of RAM does not meet the processor requirements either because it has a sixth Generation I7 CPU. Just because a laptop or computer is classified as a business laptop means nothing, it's all about whether your processor meets the requirements and whether you have that TPM 2.0 module. I would assume that most 8th Generation processors except maybe some low-end I3 models would have a TPM 2.0 module, but both requirements have to be satisfied.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: September 28, 2021 8:33 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

Thanks, Joseph.  It is for Business and a Dell.  At least it is classified as a business lap top.  It has 16 G RAM and 500 G SSD. I got turned on to SSD when a blind agency donated a laptop computer to me and it was originally a 7, upgraded to 10 and was slower then molasses in January. The tech at a computer store was able to copy over from the hard drive to the new SSD, but, said the hard drive was not salvageable, as in could not be used as an external hard drive.    

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Joseph Lee
Sent: Tuesday, September 28, 2021 7:11 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

Hi,

I5 is a brand/class. The first Core I3/I5/I7 processors were made in 2008, and Intel added Core I9 to the line-up recently. These four classes target different market segment:

  • Core I3: entry consumer
  • Core I5: mainstream consumer and business
  • Core I7: high-end consumer and business
  • Core I9: enthusiasts

A typical Intel Core processor is labeled as:

Intel Core I{class}-{generation}{range}{name}{suffix}

For example, a Core I-5-10400 processor is a tenth generation Core I5 processor for desktops. The label gets a bit complicated with recent mobile processors such as:

Intel Core I{class}-{generation}{name}G{power}

For example, Core I5-1145G7 is an 11th generation processor designed for a typical laptop computer. Intel knows that this creates confusion, so the processor prefixes its full name with the generation it is part of (for example: 11th Gen Intel Core).

There will be a general advisory on Windows 11 support (especially from screen reader user’s point of view) to be published on a forum dedicated to discussing a combination of Windows and various screen readers out there.

Cheers,

Joseph

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: Tuesday, September 28, 2021 7:00 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

So, when would a computer with I 5 have been made?  I probably got the specs wrong however, a laptop on Amazon has a I 5 processor.  That almost sounds like it was made over 10 years ago.  How is that possible. As in how could they sell such an old computer.   

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Tuesday, September 28, 2021 2:58 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

You always get what you pay for. From what I know of Computers for the Blind they usually sell machines which are donated to them and which they refurbish, but this will mean they are probably most likely older and nothing that is more than 4 or at most 5 years old will run Windows 11 because for the most part you need an 8th Generation Intel processor (a very few 7th Gen Intel CPU's have been allowed) or an AMD Ryzen 2000 series processor.

Intel released its 8th Generation processors in August 2017 so at the earliest computers bought in late summer/early fall 2017 would have had such a CPU.

AMD released its Ryzen 2000 series CPU's in April of 2018 so unless you bought an AMD computer after that it is unlikely it will support Windows 11.

 

My Asus Zenbook which I bought in November 2016 when 7th Generation Intel processorswere already available still had a 6th Generation CPU and even though it has a TPM 2.0 chip, uses UEFI for the BIOS and SecureBoot is enabled it still won't run Windows 11 because the processor itself does not meet the requirements.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: September 27, 2021 11:18 PM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

Albert, if it is any consolation, I asked the MS help desk to run a diagnostic on a computer that my sister bought from Amazon a few months ago and has set to set it up.  Finally I just asked her if you are not going to set it up, just give it to me.  Well, along with other things that needed tweaking including putting on the latest version of JAWS, I thought as long as the tech is peeking in my computer, she might as well look to see if it can run windows 11.  Apparently, the processor from what I could determine from her thick accent, is not fast enough.  She re-assured me that 10 would be operational till 025.  Also she suggested I contact HP to see if there is anything they can do to fix the problem.  Call me naive, but, I’d think computers would not be sold if the processor will be shortly to slow.  Mind you, I’m buying a laptop from Amazon with just DDR 3 RAM, which I was told is pretty much obsolete now. 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Sent: Monday, September 27, 2021 9:26 PM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

Good evening Brian and Joseph, 

 

Yes, the person from the Microsoft disability answer desk,  did run the TPM and it did indeed came too the conclusion  that this particular computer wouldn’t be able too install windows 11.  Perhaps it is because I purchased this from computers for the blind. 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Monday, September 27, 2021 11:13 PM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

On Mon, Sep 27, 2021 at 09:20 PM, Joseph Lee wrote:

We also need the exact model of this computer so we can figure out if the computer is truly ready for Windows 11.

-
Not that this wouldn't be helpful, but the very latest Windows PC Health Check that Microsoft has released is supposed to be quite accurate as far as detecting whether the hardware on which it is being run can be updated to Windows 11.

It sounds like the results of a run of that tool already has specifically detected that Mr. Cutolo's machine does not meet the minimum hardware requirements for TPM, even if it met every other requirement.  And all it takes is one of the required bits to be missing to put the kibosh on upgrading to Windows 11.
--

Brian - Windows 10, 64-Bit, Version 21H1, Build 19043  

It is the function of creative men to perceive the relations between thoughts, or things, or forms of expression that may seem utterly different, and to be able to combine them into some new forms--the power to connect the seemingly unconnected.

    ~ William Plomer


moderated Re: gmail question

Madison Martin
 

Bell MTS

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: September 28, 2021 11:59 AM
To: main@jfw.groups.io
Subject: Re: gmail question

 

Who is your provider? Is it Telus by any chance? If so you would have received several emails at some point notifying you that Telus email is partnering with Google and essentially your Telus email address becomes a Google email address, maybe other Canadian telecom providers did the same thing, but here is an article where you can read about this with respect to Telus:

 

TELUS email powered by Google | TELUS Support

😂

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: September 28, 2021 9:05 AM
To: main@jfw.groups.io
Subject: Re: gmail question

 

Okay, I just find it annoying that I have to do this when I never contacted them to set this up in the first place.

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White

Sent: September 28, 2021 10:56 AM

To: main@jfw.groups.io

Subject: Re: gmail question

 

Hi, Madison. Since you are getting messages forwarding from your ISP's email address, forwarded to, not from, your gmail address, you will need to call your ISP, and find out how to disable forwarding from that ISP's address. It should be similar to gmail's forwarding options, but since I don't have an email address at your ISP's domain, I would have no idea where to tell you to look in their settings options. You will need to log onto your ISP's website, and change it there.

 

Bill White

 

billwhite92701@...

 

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin

Sent: Tuesday, September 28, 2021 8:48 AM

To: main@jfw.groups.io

Subject: Re: gmail question

 

Okay, does it take awhile for these settings to take effect? I've disabled forwarding and also removed the other address, but emails sent to that address are still being forwarded to this address (my gmail address). This is really starting to annoy me.

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel

Sent: September 28, 2021 4:35 AM

To: main@jfw.groups.io

Subject: Re: gmail question

 

As far as I can tell she simply wants to turn off forwarding so unchecking the box to forward is all that is required, the email address can stay in there.

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White

Sent: September 27, 2021 11:10 AM

To: main@jfw.groups.io

Subject: Re: gmail question

 

Hi, Madison. I don't understand. You said you wanted to remove an address.

If you don't have a new address that you want your email forwarded to, then just remove the old address, and don't forward.

 

This is a little confusing, that's why it would be better if I could talk with you. That way, I could answer questions in real time, instead of going back and forth, trying to figure out what you are asking.

 

Bill White

 

billwhite92701@...

 

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin

Sent: Monday, September 27, 2021 10:41 AM

To: main@jfw.groups.io

Subject: Re: gmail question

 

How do I remove the old one? I don't have a new address; I want to get back to using the one that was forwarding messages to my gmail address (or as you called it the old address) because it's through my ISP and they don't filter nearly as much as gmail does.

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White

Sent: September 27, 2021 12:35 PM

To: main@jfw.groups.io

Subject: Re: gmail question

 

The only thing you need to do is put the new forwarding address in, once you remove the old one. Then save your changes.

 

Bill White

 

billwhite92701@...

 

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin

Sent: Monday, September 27, 2021 10:15 AM

To: main@jfw.groups.io

Subject: Re: gmail question

 

Do I need to do anything with the forwarding address, or as long as the disable forwarding checkbox is checked is everything good?

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White

Sent: September 27, 2021 11:09 AM

To: main@jfw.groups.io

Subject: Re: gmail question

 

Hi, Madison. It's in the same dialog as your current forwarding address.

Here's how my dialog looks on gmail,

 

Forwarding:

Choices

Setting

Choices

Forwarding:

Disable forwarding radio button‑ not checked‑

1 of 2

Forward a copy of incoming mail to radio button‑ checked‑

2 of 2

 

you need to change it so that

Disable forwarding  radio button   not checked 

is changed to

Disable forwarding  radio button   checked 

 

by spacing on the

Disable forwarding  radio button   not checked 

option.

 

By the way, Madison, the reason my dialog looks this way is that I am using Basic html mode in gmail.

 

If you need help with this, I will send you my phone number in the United States. Because I know you are in Canada, another option is that, when you receive my private message with my phone number, you can reply back, and give me yours instead. I have free calling to Canada, and I won't be charged if I call you.

 

Bill White

 

billwhite92701@...

 

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin

Sent: Monday, September 27, 2021 8:47 AM

To: main@jfw.groups.io

Subject: Re: gmail question

 

Where do I go to disable forwarding?

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White

Sent: September 27, 2021 10:39 AM

To: main@jfw.groups.io

Subject: Re: gmail question

 

Hi, Madison. The option to remove an email address won't come up until you "Disable Forwarding, and save your changes. Once you do that, there will be an option to remove the old email address. Once you have removed the old email address, just re-enable forwarding by checking the, Forward a copy of incoming mail check box, and save your changes.

 

Bill White

 

billwhite92701@...

 

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin

Sent: Monday, September 27, 2021 8:16 AM

To: main@jfw.groups.io

Subject: gmail question

 

Hi all,

I have gmail set up so that all messages sent to my other account get forwarded to my gmail address, but now I've added my other account to Outlook, how do I stop messages sent to my other address from being forwarded to my gmail address?

I set this on the gmail web interface, but I've looked through settings and all I can find is the option to add a forwarding address.

Using latest versions of Jaws, Office 365 and Windows 10 and I'm using Firefox as my browser to access the gmail web interface. Really hope someone can help me!! Thanks Madison

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


moderated Re: Computer won't allow me too install windows 11.

Sieghard Weitzel <sieghard@...>
 

The fact that you have an SSD and 16 GB of RAM means very little when it comes to Windows 11 compatibility. I still have my old Acer laptop which I bought I think 8 years ago, maybe close to 9 years, and it has an SSD and 12 Gb of RAM, but the fact is that it neither has a TPM chip nor is the processor even close to meeting the requirements. My newer laptop, an Asus Zenbook which when I bought it in November of 2016 cost $2,000 and which has a 4K touchscreen display, a TPM 2.0 chip, a 512 Gb SSD and also 16 Gb of RAM does not meet the processor requirements either because it has a sixth Generation I7 CPU. Just because a laptop or computer is classified as a business laptop means nothing, it's all about whether your processor meets the requirements and whether you have that TPM 2.0 module. I would assume that most 8th Generation processors except maybe some low-end I3 models would have a TPM 2.0 module, but both requirements have to be satisfied.

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: September 28, 2021 8:33 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

Thanks, Joseph.  It is for Business and a Dell.  At least it is classified as a business lap top.  It has 16 G RAM and 500 G SSD. I got turned on to SSD when a blind agency donated a laptop computer to me and it was originally a 7, upgraded to 10 and was slower then molasses in January. The tech at a computer store was able to copy over from the hard drive to the new SSD, but, said the hard drive was not salvageable, as in could not be used as an external hard drive.    

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Joseph Lee
Sent: Tuesday, September 28, 2021 7:11 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

Hi,

I5 is a brand/class. The first Core I3/I5/I7 processors were made in 2008, and Intel added Core I9 to the line-up recently. These four classes target different market segment:

  • Core I3: entry consumer
  • Core I5: mainstream consumer and business
  • Core I7: high-end consumer and business
  • Core I9: enthusiasts

A typical Intel Core processor is labeled as:

Intel Core I{class}-{generation}{range}{name}{suffix}

For example, a Core I-5-10400 processor is a tenth generation Core I5 processor for desktops. The label gets a bit complicated with recent mobile processors such as:

Intel Core I{class}-{generation}{name}G{power}

For example, Core I5-1145G7 is an 11th generation processor designed for a typical laptop computer. Intel knows that this creates confusion, so the processor prefixes its full name with the generation it is part of (for example: 11th Gen Intel Core).

There will be a general advisory on Windows 11 support (especially from screen reader user’s point of view) to be published on a forum dedicated to discussing a combination of Windows and various screen readers out there.

Cheers,

Joseph

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: Tuesday, September 28, 2021 7:00 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

So, when would a computer with I 5 have been made?  I probably got the specs wrong however, a laptop on Amazon has a I 5 processor.  That almost sounds like it was made over 10 years ago.  How is that possible. As in how could they sell such an old computer.   

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Tuesday, September 28, 2021 2:58 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

You always get what you pay for. From what I know of Computers for the Blind they usually sell machines which are donated to them and which they refurbish, but this will mean they are probably most likely older and nothing that is more than 4 or at most 5 years old will run Windows 11 because for the most part you need an 8th Generation Intel processor (a very few 7th Gen Intel CPU's have been allowed) or an AMD Ryzen 2000 series processor.

Intel released its 8th Generation processors in August 2017 so at the earliest computers bought in late summer/early fall 2017 would have had such a CPU.

AMD released its Ryzen 2000 series CPU's in April of 2018 so unless you bought an AMD computer after that it is unlikely it will support Windows 11.

 

My Asus Zenbook which I bought in November 2016 when 7th Generation Intel processorswere already available still had a 6th Generation CPU and even though it has a TPM 2.0 chip, uses UEFI for the BIOS and SecureBoot is enabled it still won't run Windows 11 because the processor itself does not meet the requirements.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: September 27, 2021 11:18 PM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

Albert, if it is any consolation, I asked the MS help desk to run a diagnostic on a computer that my sister bought from Amazon a few months ago and has set to set it up.  Finally I just asked her if you are not going to set it up, just give it to me.  Well, along with other things that needed tweaking including putting on the latest version of JAWS, I thought as long as the tech is peeking in my computer, she might as well look to see if it can run windows 11.  Apparently, the processor from what I could determine from her thick accent, is not fast enough.  She re-assured me that 10 would be operational till 025.  Also she suggested I contact HP to see if there is anything they can do to fix the problem.  Call me naive, but, I’d think computers would not be sold if the processor will be shortly to slow.  Mind you, I’m buying a laptop from Amazon with just DDR 3 RAM, which I was told is pretty much obsolete now. 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Sent: Monday, September 27, 2021 9:26 PM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

Good evening Brian and Joseph, 

 

Yes, the person from the Microsoft disability answer desk,  did run the TPM and it did indeed came too the conclusion  that this particular computer wouldn’t be able too install windows 11.  Perhaps it is because I purchased this from computers for the blind. 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Monday, September 27, 2021 11:13 PM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

On Mon, Sep 27, 2021 at 09:20 PM, Joseph Lee wrote:

We also need the exact model of this computer so we can figure out if the computer is truly ready for Windows 11.

-
Not that this wouldn't be helpful, but the very latest Windows PC Health Check that Microsoft has released is supposed to be quite accurate as far as detecting whether the hardware on which it is being run can be updated to Windows 11.

It sounds like the results of a run of that tool already has specifically detected that Mr. Cutolo's machine does not meet the minimum hardware requirements for TPM, even if it met every other requirement.  And all it takes is one of the required bits to be missing to put the kibosh on upgrading to Windows 11.
--

Brian - Windows 10, 64-Bit, Version 21H1, Build 19043  

It is the function of creative men to perceive the relations between thoughts, or things, or forms of expression that may seem utterly different, and to be able to combine them into some new forms--the power to connect the seemingly unconnected.

    ~ William Plomer


moderated Re: Computer won't allow me too install windows 11.

Sieghard Weitzel <sieghard@...>
 

And it is not anything an average computer user would have or know about. Joseph, I don't want to sound overly critical here, but I think as a very knowledgeable power user you sometimes give explanations which are far beyond what a normal computer user would know and while I realize there are other very technical people on this list, it might be a good idea to indicate when an answer or explanation you give may not apply to 90% of computer users.

I have been using computers with Jaws since the ending years of DOS in 1989 and the early years of first Windows 3.1 and then Windows 95 and I would consider myself to be fairly knowledgeable, but even I have never felt I needed to set up virtual machines or run virtualization software.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Joseph Lee
Sent: September 28, 2021 9:54 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

Hi,

Virtual TPM requires a virtualization software that can emulate such a chip – so far, Microsoft Hyper-V and VMware Workstation Pro include virtualized TPM support, with Oracle looking into letting Virtual Box users specify that the physical (or platform) TPM from the host computer be usable from virtual machines. TPM requirement for Windows 11 went into effect across physical and virtual machines as of a preview build released two weeks ago.

Cheers,

Joseph

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kenny Peyattt jr.
Sent: Tuesday, September 28, 2021 9:44 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

How do you get a virtual tpm chip>

Kenny Peyatt jr.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Loy
Sent: Tuesday, September 28, 2021 8:53 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

I read on Kim Komando's newsletter, that Microsoft will allow some older computers to install Windows 11 if they sign a waver.

----- Original Message -----

Sent: Monday, September 27, 2021 9:15 PM

Subject: Computer won't allow me too install windows 11.

 

               Good evening everyone, 

 

Earlier this afternoon, I got in touch with the people from Microsoft’s disability answer desk  and asked them to see if this computer would be able too install windows 11.  Unfortunately, after they ran the windows help thing,  it said that the chip that is in this computer which is a dell 46 hundred, with a one point two   chip wouldn’t  allow windows 11, too be installed.  He said that I would need a chip that has a two point zero chip, or perhaps, that kind of processor.      


moderated Re: gmail question

Sieghard Weitzel <sieghard@...>
 

Who is your provider? Is it Telus by any chance? If so you would have received several emails at some point notifying you that Telus email is partnering with Google and essentially your Telus email address becomes a Google email address, maybe other Canadian telecom providers did the same thing, but here is an article where you can read about this with respect to Telus:

 

TELUS email powered by Google | TELUS Support

😂

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: September 28, 2021 9:05 AM
To: main@jfw.groups.io
Subject: Re: gmail question

 

Okay, I just find it annoying that I have to do this when I never contacted them to set this up in the first place.

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White

Sent: September 28, 2021 10:56 AM

To: main@jfw.groups.io

Subject: Re: gmail question

 

Hi, Madison. Since you are getting messages forwarding from your ISP's email address, forwarded to, not from, your gmail address, you will need to call your ISP, and find out how to disable forwarding from that ISP's address. It should be similar to gmail's forwarding options, but since I don't have an email address at your ISP's domain, I would have no idea where to tell you to look in their settings options. You will need to log onto your ISP's website, and change it there.

 

Bill White

 

billwhite92701@...

 

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin

Sent: Tuesday, September 28, 2021 8:48 AM

To: main@jfw.groups.io

Subject: Re: gmail question

 

Okay, does it take awhile for these settings to take effect? I've disabled forwarding and also removed the other address, but emails sent to that address are still being forwarded to this address (my gmail address). This is really starting to annoy me.

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel

Sent: September 28, 2021 4:35 AM

To: main@jfw.groups.io

Subject: Re: gmail question

 

As far as I can tell she simply wants to turn off forwarding so unchecking the box to forward is all that is required, the email address can stay in there.

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White

Sent: September 27, 2021 11:10 AM

To: main@jfw.groups.io

Subject: Re: gmail question

 

Hi, Madison. I don't understand. You said you wanted to remove an address.

If you don't have a new address that you want your email forwarded to, then just remove the old address, and don't forward.

 

This is a little confusing, that's why it would be better if I could talk with you. That way, I could answer questions in real time, instead of going back and forth, trying to figure out what you are asking.

 

Bill White

 

billwhite92701@...

 

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin

Sent: Monday, September 27, 2021 10:41 AM

To: main@jfw.groups.io

Subject: Re: gmail question

 

How do I remove the old one? I don't have a new address; I want to get back to using the one that was forwarding messages to my gmail address (or as you called it the old address) because it's through my ISP and they don't filter nearly as much as gmail does.

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White

Sent: September 27, 2021 12:35 PM

To: main@jfw.groups.io

Subject: Re: gmail question

 

The only thing you need to do is put the new forwarding address in, once you remove the old one. Then save your changes.

 

Bill White

 

billwhite92701@...

 

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin

Sent: Monday, September 27, 2021 10:15 AM

To: main@jfw.groups.io

Subject: Re: gmail question

 

Do I need to do anything with the forwarding address, or as long as the disable forwarding checkbox is checked is everything good?

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White

Sent: September 27, 2021 11:09 AM

To: main@jfw.groups.io

Subject: Re: gmail question

 

Hi, Madison. It's in the same dialog as your current forwarding address.

Here's how my dialog looks on gmail,

 

Forwarding:

Choices

Setting

Choices

Forwarding:

Disable forwarding radio button‑ not checked‑

1 of 2

Forward a copy of incoming mail to radio button‑ checked‑

2 of 2

 

you need to change it so that

Disable forwarding  radio button   not checked 

is changed to

Disable forwarding  radio button   checked 

 

by spacing on the

Disable forwarding  radio button   not checked 

option.

 

By the way, Madison, the reason my dialog looks this way is that I am using Basic html mode in gmail.

 

If you need help with this, I will send you my phone number in the United States. Because I know you are in Canada, another option is that, when you receive my private message with my phone number, you can reply back, and give me yours instead. I have free calling to Canada, and I won't be charged if I call you.

 

Bill White

 

billwhite92701@...

 

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin

Sent: Monday, September 27, 2021 8:47 AM

To: main@jfw.groups.io

Subject: Re: gmail question

 

Where do I go to disable forwarding?

 

-----Original Message-----

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White

Sent: September 27, 2021 10:39 AM

To: main@jfw.groups.io

Subject: Re: gmail question

 

Hi, Madison. The option to remove an email address won't come up until you "Disable Forwarding, and save your changes. Once you do that, there will be an option to remove the old email address. Once you have removed the old email address, just re-enable forwarding by checking the, Forward a copy of incoming mail check box, and save your changes.

 

Bill White

 

billwhite92701@...

 

-----Original Message-----

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin

Sent: Monday, September 27, 2021 8:16 AM

To: main@jfw.groups.io

Subject: gmail question

 

Hi all,

I have gmail set up so that all messages sent to my other account get forwarded to my gmail address, but now I've added my other account to Outlook, how do I stop messages sent to my other address from being forwarded to my gmail address?

I set this on the gmail web interface, but I've looked through settings and all I can find is the option to add a forwarding address.

Using latest versions of Jaws, Office 365 and Windows 10 and I'm using Firefox as my browser to access the gmail web interface. Really hope someone can help me!! Thanks Madison

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


moderated Re: Computer won't allow me too install windows 11.

 

Hi,

Virtual TPM requires a virtualization software that can emulate such a chip – so far, Microsoft Hyper-V and VMware Workstation Pro include virtualized TPM support, with Oracle looking into letting Virtual Box users specify that the physical (or platform) TPM from the host computer be usable from virtual machines. TPM requirement for Windows 11 went into effect across physical and virtual machines as of a preview build released two weeks ago.

Cheers,

Joseph

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Kenny Peyattt jr.
Sent: Tuesday, September 28, 2021 9:44 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

How do you get a virtual tpm chip>

Kenny Peyatt jr.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Loy
Sent: Tuesday, September 28, 2021 8:53 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

I read on Kim Komando's newsletter, that Microsoft will allow some older computers to install Windows 11 if they sign a waver.

----- Original Message -----

Sent: Monday, September 27, 2021 9:15 PM

Subject: Computer won't allow me too install windows 11.

 

               Good evening everyone, 

 

Earlier this afternoon, I got in touch with the people from Microsoft’s disability answer desk  and asked them to see if this computer would be able too install windows 11.  Unfortunately, after they ran the windows help thing,  it said that the chip that is in this computer which is a dell 46 hundred, with a one point two   chip wouldn’t  allow windows 11, too be installed.  He said that I would need a chip that has a two point zero chip, or perhaps, that kind of processor.      


moderated Re: Computer won't allow me too install windows 11.

Sieghard Weitzel <sieghard@...>
 

I just googled this since Kim Komando is not necessarily known for always providing the most reliable information.

Below is the link to an article from The Verge which explains this and according to that article Microsoft says that it is not a waver but a warning. According to that warning you acknowledge that installing Windows 11 on a system which does not meet the requirements may result in issues down the road which may include not receiving security and other updates any more via Windows Update and of course if you need technical support Microsoft or your computer's manufacturer may say "Too bad so sad, but you shouldn't have installed Windows 11 on this system as it doesn't meet the minimum requirements".

 

Windows 11 won’t stop older PCs, but it might make you sign this waiver

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Loy
Sent: September 28, 2021 5:53 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

I read on Kim Komando's newsletter, that Microsoft will allow some older computers to install Windows 11 if they sign a waver.

----- Original Message -----

Sent: Monday, September 27, 2021 9:15 PM

Subject: Computer won't allow me too install windows 11.

 

               Good evening everyone, 

 

Earlier this afternoon, I got in touch with the people from Microsoft’s disability answer desk  and asked them to see if this computer would be able too install windows 11.  Unfortunately, after they ran the windows help thing,  it said that the chip that is in this computer which is a dell 46 hundred, with a one point two   chip wouldn’t  allow windows 11, too be installed.  He said that I would need a chip that has a two point zero chip, or perhaps, that kind of processor.      


moderated Re: Is there dramatic changes to windows10 most recent version

Bill White
 

Hi, Kevin. What make and model is your laptop? I'll look on Google, and see if I can find out how you get into UEFI (BIOS) with that particular make and model of laptop.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of kevin meyers
Sent: Monday, September 27, 2021 7:39 PM
To: main@jfw.groups.io
Subject: Is there dramatic changes to windows10 most recent version

 

 

 

Hi,

 

None of my function keys work in any Office 2016 applicaation. I had Microsoft Accessibility to see if they could turn off media keys and they couldn’t.

 

Any thoughts of what I could do?

 

Cheers,

 

Kevin

 


moderated New laptop with Windows 11

Vic Beckley
 

Hi all,

 

I am buying a new laptop. It was originally going to have Windows 10 installed, but now they say it will have Windows 11. I am a JAWS user. How accessible is Windows 11 with JAWS 2022 right out of the gate? Can I run Office 2010 on Windows 11? Thanks for any help.

 

 

Vic

 


moderated Re: Is there dramatic changes to windows10 most recent version

Sherri
 

I’m interested in this, as I may be facing the same problem.  I know just enough about computers to get myself in trouble, but I do use this one for work.  Could you please explain a “full system image backup”?  Thank you.

 

Sherri

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Tuesday, September 28, 2021 11:16 AM
To: main@jfw.groups.io
Subject: Re: Is there dramatic changes to windows10 most recent version

 

My serious proposal as far as "now what" is:

1.  Do a full system image backup (if possible) of your system so you have it.

2.  Do a backup of all user data which, if necessary, can be done via copy and paste to another drive.

3.  Collect your installers for any programs you use on an external drive.

4.  Then try Doing a Completely Clean (Re)install of Windows 10 Using Media Creation Tool to Create Bootable Win10 Install Media on a USB Thumb Drive

You have a system that is well and truly hosed, and based on your description of what this particular Microsoft Accessibility tech did I don't think she did you any favors whatsoever (which does happen, sometimes).

You would be better off to start with a clean slate as it is impossible to know where the proverbial pot has been stirred at this point.

After the computer is up and running again you should make sure that the latest BIOS/UEFI for that machine is installed.  The support pages at your computer's manufacturer's website will have this.
--

Brian - Windows 10, 64-Bit, Version 21H1, Build 19043  

It is the function of creative men to perceive the relations between thoughts, or things, or forms of expression that may seem utterly different, and to be able to combine them into some new forms--the power to connect the seemingly unconnected.

    ~ William Plomer


moderated Re: Computer won't allow me too install windows 11.

Kenny Peyattt jr.
 

How do you get a virtual tpm chip>

Kenny Peyatt jr.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Loy
Sent: Tuesday, September 28, 2021 8:53 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

I read on Kim Komando's newsletter, that Microsoft will allow some older computers to install Windows 11 if they sign a waver.

----- Original Message -----

Sent: Monday, September 27, 2021 9:15 PM

Subject: Computer won't allow me too install windows 11.

 

               Good evening everyone, 

 

Earlier this afternoon, I got in touch with the people from Microsoft’s disability answer desk  and asked them to see if this computer would be able too install windows 11.  Unfortunately, after they ran the windows help thing,  it said that the chip that is in this computer which is a dell 46 hundred, with a one point two   chip wouldn’t  allow windows 11, too be installed.  He said that I would need a chip that has a two point zero chip, or perhaps, that kind of processor.      


moderated Re: Is there dramatic changes to windows10 most recent version

Sieghard Weitzel <sieghard@...>
 

I would probably call back Microsoft Accessibility, not all of the people who answer there are equal and just as with any tech guy in a store you sometimes get one who knows less than another.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: September 28, 2021 8:16 AM
To: main@jfw.groups.io
Subject: Re: Is there dramatic changes to windows10 most recent version

 

My serious proposal as far as "now what" is:

1.  Do a full system image backup (if possible) of your system so you have it.

2.  Do a backup of all user data which, if necessary, can be done via copy and paste to another drive.

3.  Collect your installers for any programs you use on an external drive.

4.  Then try Doing a Completely Clean (Re)install of Windows 10 Using Media Creation Tool to Create Bootable Win10 Install Media on a USB Thumb Drive

You have a system that is well and truly hosed, and based on your description of what this particular Microsoft Accessibility tech did I don't think she did you any favors whatsoever (which does happen, sometimes).

You would be better off to start with a clean slate as it is impossible to know where the proverbial pot has been stirred at this point.

After the computer is up and running again you should make sure that the latest BIOS/UEFI for that machine is installed.  The support pages at your computer's manufacturer's website will have this.
--

Brian - Windows 10, 64-Bit, Version 21H1, Build 19043  

It is the function of creative men to perceive the relations between thoughts, or things, or forms of expression that may seem utterly different, and to be able to combine them into some new forms--the power to connect the seemingly unconnected.

    ~ William Plomer


moderated Re: Computer won't allow me too install windows 11.

 

Hi,

Actually, gen 8 (coffee lake) or later with certain 7th generation processors supported due to feedback from Insiders about it.

A complete list of Windows 11 supported Intel processors can be found here:

Windows processor requirements Windows 11 supported Intel processors | Microsoft Docs

Cheers,

Joseph

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Loy
Sent: Tuesday, September 28, 2021 9:27 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

There are I5 processors but with different generation of that processor. Windows 11 will require a I5 generation 7 or above. I have a I3 10 gen and it is eligible for the upgrade. I also have an I5 4gen and it is not eligible.

 

    ----- Original Message -----

Sent: Tuesday, September 28, 2021 9:59 AM

Subject: Re: Computer won't allow me too install windows 11.

 

So, when would a computer with I 5 have been made?  I probably got the specs wrong however, a laptop on Amazon has a I 5 processor.  That almost sounds like it was made over 10 years ago.  How is that possible. As in how could they sell such an old computer.   

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Tuesday, September 28, 2021 2:58 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

You always get what you pay for. From what I know of Computers for the Blind they usually sell machines which are donated to them and which they refurbish, but this will mean they are probably most likely older and nothing that is more than 4 or at most 5 years old will run Windows 11 because for the most part you need an 8th Generation Intel processor (a very few 7th Gen Intel CPU's have been allowed) or an AMD Ryzen 2000 series processor.

Intel released its 8th Generation processors in August 2017 so at the earliest computers bought in late summer/early fall 2017 would have had such a CPU.

AMD released its Ryzen 2000 series CPU's in April of 2018 so unless you bought an AMD computer after that it is unlikely it will support Windows 11.

 

My Asus Zenbook which I bought in November 2016 when 7th Generation Intel processorswere already available still had a 6th Generation CPU and even though it has a TPM 2.0 chip, uses UEFI for the BIOS and SecureBoot is enabled it still won't run Windows 11 because the processor itself does not meet the requirements.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: September 27, 2021 11:18 PM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

Albert, if it is any consolation, I asked the MS help desk to run a diagnostic on a computer that my sister bought from Amazon a few months ago and has set to set it up.  Finally I just asked her if you are not going to set it up, just give it to me.  Well, along with other things that needed tweaking including putting on the latest version of JAWS, I thought as long as the tech is peeking in my computer, she might as well look to see if it can run windows 11.  Apparently, the processor from what I could determine from her thick accent, is not fast enough.  She re-assured me that 10 would be operational till 025.  Also she suggested I contact HP to see if there is anything they can do to fix the problem.  Call me naive, but, I’d think computers would not be sold if the processor will be shortly to slow.  Mind you, I’m buying a laptop from Amazon with just DDR 3 RAM, which I was told is pretty much obsolete now. 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Sent: Monday, September 27, 2021 9:26 PM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

Good evening Brian and Joseph, 

 

Yes, the person from the Microsoft disability answer desk,  did run the TPM and it did indeed came too the conclusion  that this particular computer wouldn’t be able too install windows 11.  Perhaps it is because I purchased this from computers for the blind. 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Monday, September 27, 2021 11:13 PM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

On Mon, Sep 27, 2021 at 09:20 PM, Joseph Lee wrote:

We also need the exact model of this computer so we can figure out if the computer is truly ready for Windows 11.

-
Not that this wouldn't be helpful, but the very latest Windows PC Health Check that Microsoft has released is supposed to be quite accurate as far as detecting whether the hardware on which it is being run can be updated to Windows 11.

It sounds like the results of a run of that tool already has specifically detected that Mr. Cutolo's machine does not meet the minimum hardware requirements for TPM, even if it met every other requirement.  And all it takes is one of the required bits to be missing to put the kibosh on upgrading to Windows 11.
--

Brian - Windows 10, 64-Bit, Version 21H1, Build 19043  

It is the function of creative men to perceive the relations between thoughts, or things, or forms of expression that may seem utterly different, and to be able to combine them into some new forms--the power to connect the seemingly unconnected.

    ~ William Plomer


moderated Re: Computer won't allow me too install windows 11.

Loy
 


There are I5 processors but with different generation of that processor. Windows 11 will require a I5 generation 7 or above. I have a I3 10 gen and it is eligible for the upgrade. I also have an I5 4gen and it is not eligible.
 

    ----- Original Message -----
Sent: Tuesday, September 28, 2021 9:59 AM
Subject: Re: Computer won't allow me too install windows 11.

So, when would a computer with I 5 have been made?  I probably got the specs wrong however, a laptop on Amazon has a I 5 processor.  That almost sounds like it was made over 10 years ago.  How is that possible. As in how could they sell such an old computer.   

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Tuesday, September 28, 2021 2:58 AM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

You always get what you pay for. From what I know of Computers for the Blind they usually sell machines which are donated to them and which they refurbish, but this will mean they are probably most likely older and nothing that is more than 4 or at most 5 years old will run Windows 11 because for the most part you need an 8th Generation Intel processor (a very few 7th Gen Intel CPU's have been allowed) or an AMD Ryzen 2000 series processor.

Intel released its 8th Generation processors in August 2017 so at the earliest computers bought in late summer/early fall 2017 would have had such a CPU.

AMD released its Ryzen 2000 series CPU's in April of 2018 so unless you bought an AMD computer after that it is unlikely it will support Windows 11.

 

My Asus Zenbook which I bought in November 2016 when 7th Generation Intel processorswere already available still had a 6th Generation CPU and even though it has a TPM 2.0 chip, uses UEFI for the BIOS and SecureBoot is enabled it still won't run Windows 11 because the processor itself does not meet the requirements.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of David Diamond
Sent: September 27, 2021 11:18 PM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

Albert, if it is any consolation, I asked the MS help desk to run a diagnostic on a computer that my sister bought from Amazon a few months ago and has set to set it up.  Finally I just asked her if you are not going to set it up, just give it to me.  Well, along with other things that needed tweaking including putting on the latest version of JAWS, I thought as long as the tech is peeking in my computer, she might as well look to see if it can run windows 11.  Apparently, the processor from what I could determine from her thick accent, is not fast enough.  She re-assured me that 10 would be operational till 025.  Also she suggested I contact HP to see if there is anything they can do to fix the problem.  Call me naive, but, I’d think computers would not be sold if the processor will be shortly to slow.  Mind you, I’m buying a laptop from Amazon with just DDR 3 RAM, which I was told is pretty much obsolete now. 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Albert Cutolo
Sent: Monday, September 27, 2021 9:26 PM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

Good evening Brian and Joseph, 

 

Yes, the person from the Microsoft disability answer desk,  did run the TPM and it did indeed came too the conclusion  that this particular computer wouldn’t be able too install windows 11.  Perhaps it is because I purchased this from computers for the blind. 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Monday, September 27, 2021 11:13 PM
To: main@jfw.groups.io
Subject: Re: Computer won't allow me too install windows 11.

 

On Mon, Sep 27, 2021 at 09:20 PM, Joseph Lee wrote:

We also need the exact model of this computer so we can figure out if the computer is truly ready for Windows 11.

-
Not that this wouldn't be helpful, but the very latest Windows PC Health Check that Microsoft has released is supposed to be quite accurate as far as detecting whether the hardware on which it is being run can be updated to Windows 11.

It sounds like the results of a run of that tool already has specifically detected that Mr. Cutolo's machine does not meet the minimum hardware requirements for TPM, even if it met every other requirement.  And all it takes is one of the required bits to be missing to put the kibosh on upgrading to Windows 11.
--

Brian - Windows 10, 64-Bit, Version 21H1, Build 19043  

It is the function of creative men to perceive the relations between thoughts, or things, or forms of expression that may seem utterly different, and to be able to combine them into some new forms--the power to connect the seemingly unconnected.

    ~ William Plomer


moderated Re: gmail question

Madison Martin
 

Okay, I just find it annoying that I have to do this when I never contacted them
to set this up in the first place.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: September 28, 2021 10:56 AM
To: main@jfw.groups.io
Subject: Re: gmail question

Hi, Madison. Since you are getting messages forwarding from your ISP's email
address, forwarded to, not from, your gmail address, you will need to call your
ISP, and find out how to disable forwarding from that ISP's address. It should
be similar to gmail's forwarding options, but since I don't have an email
address at your ISP's domain, I would have no idea where to tell you to look in
their settings options. You will need to log onto your ISP's website, and change
it there.

Bill White

billwhite92701@att.net

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin
Sent: Tuesday, September 28, 2021 8:48 AM
To: main@jfw.groups.io
Subject: Re: gmail question

Okay, does it take awhile for these settings to take effect? I've disabled
forwarding and also removed the other address, but emails sent to that address
are still being forwarded to this address (my gmail address). This is really
starting to annoy me.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: September 28, 2021 4:35 AM
To: main@jfw.groups.io
Subject: Re: gmail question

As far as I can tell she simply wants to turn off forwarding so unchecking the
box to forward is all that is required, the email address can stay in there.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: September 27, 2021 11:10 AM
To: main@jfw.groups.io
Subject: Re: gmail question

Hi, Madison. I don't understand. You said you wanted to remove an address.
If you don't have a new address that you want your email forwarded to, then just
remove the old address, and don't forward.

This is a little confusing, that's why it would be better if I could talk with
you. That way, I could answer questions in real time, instead of going back and
forth, trying to figure out what you are asking.

Bill White

billwhite92701@att.net

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin
Sent: Monday, September 27, 2021 10:41 AM
To: main@jfw.groups.io
Subject: Re: gmail question

How do I remove the old one? I don't have a new address; I want to get back to
using the one that was forwarding messages to my gmail address (or as you called
it the old address) because it's through my ISP and they don't filter nearly as
much as gmail does.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: September 27, 2021 12:35 PM
To: main@jfw.groups.io
Subject: Re: gmail question

The only thing you need to do is put the new forwarding address in, once you
remove the old one. Then save your changes.

Bill White

billwhite92701@att.net

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin
Sent: Monday, September 27, 2021 10:15 AM
To: main@jfw.groups.io
Subject: Re: gmail question

Do I need to do anything with the forwarding address, or as long as the disable
forwarding checkbox is checked is everything good?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: September 27, 2021 11:09 AM
To: main@jfw.groups.io
Subject: Re: gmail question

Hi, Madison. It's in the same dialog as your current forwarding address.
Here's how my dialog looks on gmail,

Forwarding:
Choices
Setting
Choices
Forwarding:
Disable forwarding radio button not checked
1 of 2
Forward a copy of incoming mail to radio button checked
2 of 2

you need to change it so that
Disable forwarding radio button not checked
is changed to
Disable forwarding radio button checked

by spacing on the
Disable forwarding radio button not checked
option.

By the way, Madison, the reason my dialog looks this way is that I am using
Basic html mode in gmail.

If you need help with this, I will send you my phone number in the United
States. Because I know you are in Canada, another option is that, when you
receive my private message with my phone number, you can reply back, and give me
yours instead. I have free calling to Canada, and I won't be charged if I call
you.

Bill White

billwhite92701@att.net

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin
Sent: Monday, September 27, 2021 8:47 AM
To: main@jfw.groups.io
Subject: Re: gmail question

Where do I go to disable forwarding?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: September 27, 2021 10:39 AM
To: main@jfw.groups.io
Subject: Re: gmail question

Hi, Madison. The option to remove an email address won't come up until you
"Disable Forwarding, and save your changes. Once you do that, there will be an
option to remove the old email address. Once you have removed the old email
address, just re-enable forwarding by checking the, Forward a copy of incoming
mail check box, and save your changes.

Bill White

billwhite92701@att.net

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin
Sent: Monday, September 27, 2021 8:16 AM
To: main@jfw.groups.io
Subject: gmail question

Hi all,
I have gmail set up so that all messages sent to my other account get forwarded
to my gmail address, but now I've added my other account to Outlook, how do I
stop messages sent to my other address from being forwarded to my gmail address?
I set this on the gmail web interface, but I've looked through settings and all
I can find is the option to add a forwarding address.
Using latest versions of Jaws, Office 365 and Windows 10 and I'm using Firefox
as my browser to access the gmail web interface. Really hope someone can help
me!! Thanks Madison


moderated Re: gmail question

Bill White
 

Hi, Madison. Since you are getting messages forwarding from your ISP's email
address, forwarded to, not from, your gmail address, you will need to call
your ISP, and find out how to disable forwarding from that ISP's address. It
should be similar to gmail's forwarding options, but since I don't have an
email address at your ISP's domain, I would have no idea where to tell you
to look in their settings options. You will need to log onto your ISP's
website, and change it there.

Bill White

billwhite92701@att.net

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison
Martin
Sent: Tuesday, September 28, 2021 8:48 AM
To: main@jfw.groups.io
Subject: Re: gmail question

Okay, does it take awhile for these settings to take effect? I've disabled
forwarding and also removed the other address, but emails sent to that
address
are still being forwarded to this address (my gmail address). This is really
starting to annoy me.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: September 28, 2021 4:35 AM
To: main@jfw.groups.io
Subject: Re: gmail question

As far as I can tell she simply wants to turn off forwarding so unchecking
the
box to forward is all that is required, the email address can stay in there.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: September 27, 2021 11:10 AM
To: main@jfw.groups.io
Subject: Re: gmail question

Hi, Madison. I don't understand. You said you wanted to remove an address.
If you don't have a new address that you want your email forwarded to, then
just
remove the old address, and don't forward.

This is a little confusing, that's why it would be better if I could talk
with
you. That way, I could answer questions in real time, instead of going back
and
forth, trying to figure out what you are asking.

Bill White

billwhite92701@att.net

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison
Martin
Sent: Monday, September 27, 2021 10:41 AM
To: main@jfw.groups.io
Subject: Re: gmail question

How do I remove the old one? I don't have a new address; I want to get back
to
using the one that was forwarding messages to my gmail address (or as you
called
it the old address) because it's through my ISP and they don't filter nearly
as
much as gmail does.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: September 27, 2021 12:35 PM
To: main@jfw.groups.io
Subject: Re: gmail question

The only thing you need to do is put the new forwarding address in, once you
remove the old one. Then save your changes.

Bill White

billwhite92701@att.net

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison
Martin
Sent: Monday, September 27, 2021 10:15 AM
To: main@jfw.groups.io
Subject: Re: gmail question

Do I need to do anything with the forwarding address, or as long as the
disable
forwarding checkbox is checked is everything good?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: September 27, 2021 11:09 AM
To: main@jfw.groups.io
Subject: Re: gmail question

Hi, Madison. It's in the same dialog as your current forwarding address.
Here's how my dialog looks on gmail,

Forwarding:
Choices
Setting
Choices
Forwarding:
Disable forwarding radio button not checked
1 of 2
Forward a copy of incoming mail to radio button checked
2 of 2

you need to change it so that
Disable forwarding radio button not checked
is changed to
Disable forwarding radio button checked

by spacing on the
Disable forwarding radio button not checked
option.

By the way, Madison, the reason my dialog looks this way is that I am using
Basic html mode in gmail.

If you need help with this, I will send you my phone number in the United
States. Because I know you are in Canada, another option is that, when you
receive my private message with my phone number, you can reply back, and
give me
yours instead. I have free calling to Canada, and I won't be charged if I
call
you.

Bill White

billwhite92701@att.net

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison
Martin
Sent: Monday, September 27, 2021 8:47 AM
To: main@jfw.groups.io
Subject: Re: gmail question

Where do I go to disable forwarding?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: September 27, 2021 10:39 AM
To: main@jfw.groups.io
Subject: Re: gmail question

Hi, Madison. The option to remove an email address won't come up until you
"Disable Forwarding, and save your changes. Once you do that, there will be
an
option to remove the old email address. Once you have removed the old email
address, just re-enable forwarding by checking the, Forward a copy of
incoming
mail check box, and save your changes.

Bill White

billwhite92701@att.net

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison
Martin
Sent: Monday, September 27, 2021 8:16 AM
To: main@jfw.groups.io
Subject: gmail question

Hi all,
I have gmail set up so that all messages sent to my other account get
forwarded
to my gmail address, but now I've added my other account to Outlook, how do
I
stop messages sent to my other address from being forwarded to my gmail
address?
I set this on the gmail web interface, but I've looked through settings and
all
I can find is the option to add a forwarding address.
Using latest versions of Jaws, Office 365 and Windows 10 and I'm using
Firefox
as my browser to access the gmail web interface. Really hope someone can
help
me!! Thanks Madison


moderated Re: gmail question

Madison Martin
 

Okay, does it take awhile for these settings to take effect? I've disabled
forwarding and also removed the other address, but emails sent to that address
are still being forwarded to this address (my gmail address). This is really
starting to annoy me.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: September 28, 2021 4:35 AM
To: main@jfw.groups.io
Subject: Re: gmail question

As far as I can tell she simply wants to turn off forwarding so unchecking the
box to forward is all that is required, the email address can stay in there.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: September 27, 2021 11:10 AM
To: main@jfw.groups.io
Subject: Re: gmail question

Hi, Madison. I don't understand. You said you wanted to remove an address.
If you don't have a new address that you want your email forwarded to, then just
remove the old address, and don't forward.

This is a little confusing, that's why it would be better if I could talk with
you. That way, I could answer questions in real time, instead of going back and
forth, trying to figure out what you are asking.

Bill White

billwhite92701@att.net

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin
Sent: Monday, September 27, 2021 10:41 AM
To: main@jfw.groups.io
Subject: Re: gmail question

How do I remove the old one? I don't have a new address; I want to get back to
using the one that was forwarding messages to my gmail address (or as you called
it the old address) because it's through my ISP and they don't filter nearly as
much as gmail does.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: September 27, 2021 12:35 PM
To: main@jfw.groups.io
Subject: Re: gmail question

The only thing you need to do is put the new forwarding address in, once you
remove the old one. Then save your changes.

Bill White

billwhite92701@att.net

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin
Sent: Monday, September 27, 2021 10:15 AM
To: main@jfw.groups.io
Subject: Re: gmail question

Do I need to do anything with the forwarding address, or as long as the disable
forwarding checkbox is checked is everything good?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: September 27, 2021 11:09 AM
To: main@jfw.groups.io
Subject: Re: gmail question

Hi, Madison. It's in the same dialog as your current forwarding address.
Here's how my dialog looks on gmail,

Forwarding:
Choices
Setting
Choices
Forwarding:
Disable forwarding radio button not checked
1 of 2
Forward a copy of incoming mail to radio button checked
2 of 2

you need to change it so that
Disable forwarding radio button not checked
is changed to
Disable forwarding radio button checked

by spacing on the
Disable forwarding radio button not checked
option.

By the way, Madison, the reason my dialog looks this way is that I am using
Basic html mode in gmail.

If you need help with this, I will send you my phone number in the United
States. Because I know you are in Canada, another option is that, when you
receive my private message with my phone number, you can reply back, and give me
yours instead. I have free calling to Canada, and I won't be charged if I call
you.

Bill White

billwhite92701@att.net

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin
Sent: Monday, September 27, 2021 8:47 AM
To: main@jfw.groups.io
Subject: Re: gmail question

Where do I go to disable forwarding?

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: September 27, 2021 10:39 AM
To: main@jfw.groups.io
Subject: Re: gmail question

Hi, Madison. The option to remove an email address won't come up until you
"Disable Forwarding, and save your changes. Once you do that, there will be an
option to remove the old email address. Once you have removed the old email
address, just re-enable forwarding by checking the, Forward a copy of incoming
mail check box, and save your changes.

Bill White

billwhite92701@att.net

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Madison Martin
Sent: Monday, September 27, 2021 8:16 AM
To: main@jfw.groups.io
Subject: gmail question

Hi all,
I have gmail set up so that all messages sent to my other account get forwarded
to my gmail address, but now I've added my other account to Outlook, how do I
stop messages sent to my other address from being forwarded to my gmail address?
I set this on the gmail web interface, but I've looked through settings and all
I can find is the option to add a forwarding address.
Using latest versions of Jaws, Office 365 and Windows 10 and I'm using Firefox
as my browser to access the gmail web interface. Really hope someone can help
me!! Thanks Madison

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