Date   

moderated Re: Problem on USPS Click 'Not Ship, selecting mail service.

Judy Jones
 

Thank you for that example, that's what I needed.

Unfortunately, turning of the virtual cursor totally by-passes the expandable buttons dropdown for mail service selection.

I've never tried to work without the virtual cursor, thus the request for clarification.

Judy




judy
"Embrace each day with His mercies and blessings."
Sent From The HIMS U2 Mini

----- Original Message -----
From: Sieghard Weitzel <sieghard@live.ca>
To: main@jfw.groups.io
CC:
Date: Sunday, August 15, 2021 7:18 am
Subject: Re: Problem on USPS Click 'Not Ship, selecting mail service.



Nothing much to clarify, just in some cases I can do things with the virtual cursor turned off which I can't do when it's turned on.
One example was with my previous bank's online business tax filing service. I have a retail business and have to submit monthly GST (a federal tax here in Canada) as well as PST (provincial sales tax to the provincial government). The first step is to select the account the money should come from, in this case my business chequing account. This is a combo box, but with the virtual cursor turned on opening the combo box either by pressing enter or Alt + Page Down seems to open it, but I can't select anything and Jaws does not speak my accounts. If I turn the virtual cursor off and tab a few times to get to that combo box I can then arrow down and select my chequing account, after that I turn the virtual cursor back on and all is well.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Judy Jones
Sent: August 14, 2021 11:41 AM
To: main@jfw.groups.io
Subject: Re: Problem on USPS Click 'Not Ship, selecting mail service.

So sorry, I know better.

Jaws 21.2107.12
Windows 10 version H2OS Build 1942.1165
Google Chrome is running the latest version, as there is no menu showing, since it updates itself.

I've worked and am familiar with routing to Jaws cursor or routing Jaws to PC, but am not familiar with navigating with virtual cursor turned off, the pros and such.

Please clarify.

Thanks.

Judy


From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Saturday, August 14, 2021 11:19 AM
To: main@jfw.groups.io
Subject: Re: Problem on USPS Click 'Not Ship, selecting mail service.

Have you tried turning off the virtual cursor and tabbing until you find the list? It is always good as well to give full details, e.g. version of Windows, version of Jaws as well as the browser and which version you are using.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Judy Jones
Sent: August 14, 2021 11:07 AM
To: main@jfw.groups.io
Subject: Problem on USPS Click 'Not Ship, selecting mail service.

Hi, All,

As I have done for years, I logged onto the USPS site, Click 'Not Ship, preparing to mail a package, only to find, now, that I was unable to select my mail service preference.

The dropdown is not a combo box, but an expandable buttons list. The list expands, I can get to my selection, but pressing enter or spacebar does nothing. Simply tabbing away from it takes me near the top of the page.

I have Windows 10 and the latest Jaws 21 update.

I'm wondering if this is a problem with the site, or if there is something else I can do with Jaws that I haven't yet learned.

Thanks a ton for your help and advice.

Judy
?his (sunrise over mountains)
"embrace each day with His mercies and blessings."


_dis_ea_dd_ea_


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moderated Re: Problems With Installing The Lates Version Of JAWS

Curtis Chong
 

Installing or updating JAWS over a metered connection is not a very good thing to do, given how large the program is. The assumption is that the user is on an Internet connection with no data limits.



Kind regards,

Curtis Chong

On Aug 15, 2021, at 10:39 AM, Sieghard Weitzel <sieghard@live.ca> wrote:

Maybe Vispero support knows exactly how much data the online installation requires but since the full offline installer is almost 1 Gb I assume the online installation probably requires a similar amount.


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ibrahim Ajayi
Sent: August 15, 2021 9:30 AM
To: main@jfw.groups.io
Subject: Re: Problems With Installing The Lates Version Of JAWS

Hello again:
Well, I did the installation directly from the iternet after the download. I was online.
Will the online installation take 1GB?


On 8/15/21, Sieghard Weitzel <sieghard@live.ca> wrote:
It probably failed because you ran out of data. I don't think 300 Mb
is enough. If you download the full offline installer which contains
everything you need and won't require an internet connection for the
actual install then it is just around 1 Gb.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ibrahim
Ajayi
Sent: August 15, 2021 9:10 AM
To: main@jfw.groups.io
Subject: Problems With Installing The Lates Version Of JAWS

Hi good people:
I downloaded the latest version of the JAWS screen reader for my
windows10 laptop computer, but I am unable to install it.
When I attempted the installation, it didn't install. Instead it
cleared off all my remainingg mobile data, about 300MB.
Please what went wrong: what can I do to fix the problem, and do I
need to install another program before installing this new update of JAWS.
i KNOW THAT WITH MUCH OLDER VERSIONS, ONE HAS TO INSTALL THE FSreader
before installing JAWS.
Hope to read your response asap.
Warm regards.
Ibrahim.











moderated Re: Problems With Installing The Lates Version Of JAWS

Sieghard Weitzel <sieghard@...>
 

Maybe Vispero support knows exactly how much data the online installation requires but since the full offline installer is almost 1 Gb I assume the online installation probably requires a similar amount.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ibrahim Ajayi
Sent: August 15, 2021 9:30 AM
To: main@jfw.groups.io
Subject: Re: Problems With Installing The Lates Version Of JAWS

Hello again:
Well, I did the installation directly from the iternet after the download. I was online.
Will the online installation take 1GB?


On 8/15/21, Sieghard Weitzel <sieghard@live.ca> wrote:
It probably failed because you ran out of data. I don't think 300 Mb
is enough. If you download the full offline installer which contains
everything you need and won't require an internet connection for the
actual install then it is just around 1 Gb.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ibrahim
Ajayi
Sent: August 15, 2021 9:10 AM
To: main@jfw.groups.io
Subject: Problems With Installing The Lates Version Of JAWS

Hi good people:
I downloaded the latest version of the JAWS screen reader for my
windows10 laptop computer, but I am unable to install it.
When I attempted the installation, it didn't install. Instead it
cleared off all my remainingg mobile data, about 300MB.
Please what went wrong: what can I do to fix the problem, and do I
need to install another program before installing this new update of JAWS.
i KNOW THAT WITH MUCH OLDER VERSIONS, ONE HAS TO INSTALL THE FSreader
before installing JAWS.
Hope to read your response asap.
Warm regards.
Ibrahim.











moderated Re: Problems With Installing The Lates Version Of JAWS

Richard Turner <richardturner42@...>
 

It looks like you are using a mobile cellular connection that uses cell data, is that correct?

You were not talking about room on your drive, right?

You may have to call FS support tomorrow to get it installed....





Richard
Software means never having to say you're finished

Web site: www.turner42.com

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ibrahim Ajayi
Sent: August 15, 2021 9:10 AM
To: main@jfw.groups.io
Subject: Problems With Installing The Lates Version Of JAWS

Hi good people:
I downloaded the latest version of the JAWS screen reader for my
windows10 laptop computer, but I am unable to install it.
When I attempted the installation, it didn't install. Instead it cleared off all my remainingg mobile data, about 300MB.
Please what went wrong: what can I do to fix the problem, and do I need to install another program before installing this new update of JAWS.
i KNOW THAT WITH MUCH OLDER VERSIONS, ONE HAS TO INSTALL THE FSreader before installing JAWS.
Hope to read your response asap.
Warm regards.
Ibrahim.


moderated Re: Problems With Installing The Lates Version Of JAWS

Ibrahim Ajayi
 

Hello again:
Well, I did the installation directly from the iternet after the
download. I was online.
Will the online installation take 1GB?

On 8/15/21, Sieghard Weitzel <sieghard@live.ca> wrote:
It probably failed because you ran out of data. I don't think 300 Mb is
enough. If you download the full offline installer which contains everything
you need and won't require an internet connection for the actual install
then it is just around 1 Gb.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ibrahim Ajayi
Sent: August 15, 2021 9:10 AM
To: main@jfw.groups.io
Subject: Problems With Installing The Lates Version Of JAWS

Hi good people:
I downloaded the latest version of the JAWS screen reader for my
windows10 laptop computer, but I am unable to install it.
When I attempted the installation, it didn't install. Instead it cleared off
all my remainingg mobile data, about 300MB.
Please what went wrong: what can I do to fix the problem, and do I need to
install another program before installing this new update of JAWS.
i KNOW THAT WITH MUCH OLDER VERSIONS, ONE HAS TO INSTALL THE FSreader before
installing JAWS.
Hope to read your response asap.
Warm regards.
Ibrahim.











moderated Re: Problems With Installing The Lates Version Of JAWS

Sieghard Weitzel <sieghard@...>
 

It probably failed because you ran out of data. I don't think 300 Mb is enough. If you download the full offline installer which contains everything you need and won't require an internet connection for the actual install then it is just around 1 Gb.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Ibrahim Ajayi
Sent: August 15, 2021 9:10 AM
To: main@jfw.groups.io
Subject: Problems With Installing The Lates Version Of JAWS

Hi good people:
I downloaded the latest version of the JAWS screen reader for my
windows10 laptop computer, but I am unable to install it.
When I attempted the installation, it didn't install. Instead it cleared off all my remainingg mobile data, about 300MB.
Please what went wrong: what can I do to fix the problem, and do I need to install another program before installing this new update of JAWS.
i KNOW THAT WITH MUCH OLDER VERSIONS, ONE HAS TO INSTALL THE FSreader before installing JAWS.
Hope to read your response asap.
Warm regards.
Ibrahim.


moderated Problems With Installing The Lates Version Of JAWS

Ibrahim Ajayi
 

Hi good people:
I downloaded the latest version of the JAWS screen reader for my
windows10 laptop computer, but I am unable to install it.
When I attempted the installation, it didn't install. Instead it
cleared off all my remainingg mobile data, about 300MB.
Please what went wrong: what can I do to fix the problem, and do I
need to install another program before installing this new update of
JAWS.
i KNOW THAT WITH MUCH OLDER VERSIONS, ONE HAS TO INSTALL THE FSreader
before installing JAWS.
Hope to read your response asap.
Warm regards.
Ibrahim.


moderated Re: Introduction

Richard B. McDonald
 

Welcome!

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Roanna Bacchus
Sent: Saturday, August 14, 2021 9:58 AM
To: main@jfw.groups.io
Subject: Introduction

Dear Members,

My name is Roanna Bacchus, and I am visually impaired. I have been totally blind since birth due to Retinopathy Of Prematurity. I attended the Early Intervention program at the Perkins School For The Blind. I use Jaws For Windows at work on a daily basis. I work at Lighthouse Works as a Customer Care Professional taking calls from those who are unemployed. I look forward to getting to know all of you on this list.


moderated Re: Problem on USPS Click 'N Ship, selecting mail service.

Sieghard Weitzel <sieghard@...>
 

Nothing much to clarify, just in some cases I can do things with the virtual cursor turned off which I can't do when it's turned on.

One example was with my previous bank's online business tax filing service. I have a retail business and have to submit monthly GST (a federal tax here in Canada) as well as PST (provincial sales tax to the provincial government). The first step is to select the account the money should come from, in this case my business chequing account. This is a combo box, but with the virtual cursor turned on opening the combo box either by pressing enter or Alt + Page Down seems to open it, but I can't select anything and Jaws does not speak my accounts. If I turn the virtual cursor off and tab a few times to get to that combo box I can then arrow down and select my chequing account, after that I turn the virtual cursor back on and all is well.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Judy Jones
Sent: August 14, 2021 11:41 AM
To: main@jfw.groups.io
Subject: Re: Problem on USPS Click 'N Ship, selecting mail service.

 

So sorry, I know better.

 

Jaws 21.2107.12

Windows 10 version H2OS Build 1942.1165

Google Chrome is running the latest version, as there is no menu showing, since it updates itself.

 

I’ve worked and am familiar with routing to Jaws cursor or routing Jaws to PC, but am not familiar with navigating with virtual cursor turned off, the pros and such.

 

Please clarify.

 

Thanks.

 

Judy

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Saturday, August 14, 2021 11:19 AM
To: main@jfw.groups.io
Subject: Re: Problem on USPS Click 'N Ship, selecting mail service.

 

Have you tried turning off the virtual cursor and tabbing until you find the list? It is always good as well to give full details, e.g. version of Windows, version of Jaws as well as the browser and which version you are using.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Judy Jones
Sent: August 14, 2021 11:07 AM
To: main@jfw.groups.io
Subject: Problem on USPS Click 'N Ship, selecting mail service.

 

Hi, All,

 

As I have done for years, I logged onto the USPS site, Click ‘N Ship, preparing to mail a package, only to find, now, that I was unable to select my mail service preference.

 

The dropdown is not a combo box, but an expandable buttons list.  The list expands, I can get to my selection, but pressing enter or spacebar does nothing.  Simply tabbing away from it takes me near the top of the page.

 

I have Windows 10 and the latest Jaws 21 update.

 

I’m wondering if this is a problem with the site, or if there is something else I can do with Jaws that I haven’t yet learned.

 

Thanks a ton for your help and advice.

 

Judy

🌄 (sunrise over mountains)

“embrace each day with His mercies and blessings.”

 

 


moderated Re: Problem on USPS Click 'N Ship, selecting mail service.

Judy Jones
 

Hello,

 

When turning virtual cursor off, I was tabbing fine, then got stuck in a loop tabbing in the calendar, I couldn’t go down the page any further than that to where the service choices are.

 

Judy

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Saturday, August 14, 2021 11:19 AM
To: main@jfw.groups.io
Subject: Re: Problem on USPS Click 'N Ship, selecting mail service.

 

Have you tried turning off the virtual cursor and tabbing until you find the list? It is always good as well to give full details, e.g. version of Windows, version of Jaws as well as the browser and which version you are using.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Judy Jones
Sent: August 14, 2021 11:07 AM
To: main@jfw.groups.io
Subject: Problem on USPS Click 'N Ship, selecting mail service.

 

Hi, All,

 

As I have done for years, I logged onto the USPS site, Click ‘N Ship, preparing to mail a package, only to find, now, that I was unable to select my mail service preference.

 

The dropdown is not a combo box, but an expandable buttons list.  The list expands, I can get to my selection, but pressing enter or spacebar does nothing.  Simply tabbing away from it takes me near the top of the page.

 

I have Windows 10 and the latest Jaws 21 update.

 

I’m wondering if this is a problem with the site, or if there is something else I can do with Jaws that I haven’t yet learned.

 

Thanks a ton for your help and advice.

 

Judy

🌄 (sunrise over mountains)

“embrace each day with His mercies and blessings.”

 

 


moderated Re: Problem on USPS Click 'N Ship, selecting mail service.

Judy Jones
 

Hi, Bill,

 

Once I do that, I’m just taken to the top of the screen again.

 

Judy

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Saturday, August 14, 2021 12:06 PM
To: main@jfw.groups.io
Subject: Re: Problem on USPS Click 'N Ship, selecting mail service.

 

Hi, Judy. After pressing Space or Enter on your selection in the expandable buttons list, have you tried pressing JAWS key plus ESCAPE to refresh the screen buffer? Often, the screen changes, but JAWS does not reflect that change when you arrow or tab, until you refresh the buffer with JAWS Key plus ESCAPE.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Judy Jones
Sent: Saturday, August 14, 2021 11:07 AM
To: main@jfw.groups.io
Subject: Problem on USPS Click 'N Ship, selecting mail service.

 

Hi, All,

 

As I have done for years, I logged onto the USPS site, Click ‘N Ship, preparing to mail a package, only to find, now, that I was unable to select my mail service preference.

 

The dropdown is not a combo box, but an expandable buttons list.  The list expands, I can get to my selection, but pressing enter or spacebar does nothing.  Simply tabbing away from it takes me near the top of the page.

 

I have Windows 10 and the latest Jaws 21 update.

 

I’m wondering if this is a problem with the site, or if there is something else I can do with Jaws that I haven’t yet learned.

 

Thanks a ton for your help and advice.

 

Judy

🌄 (sunrise over mountains)

“embrace each day with His mercies and blessings.”

 

 


moderated Re: Problem on USPS Click 'N Ship, selecting mail service.

Judy Jones
 

Thanks very much for that, Bill.  Will try it and let you guys know.

 

Judy

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: Saturday, August 14, 2021 2:49 PM
To: main@jfw.groups.io
Subject: Re: Problem on USPS Click 'N Ship, selecting mail service.

 

Hi, Judy. To turn off virtual cursor,

 

Press JAWS key plus Z as in zebra. Then continue to tab as usual. With Virtual Cursor turned off, you will see very little information on the page, if any. Only TAB will help you to navigate.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Judy Jones
Sent: Saturday, August 14, 2021 11:41 AM
To: main@jfw.groups.io
Subject: Re: Problem on USPS Click 'N Ship, selecting mail service.

 

So sorry, I know better.

 

Jaws 21.2107.12

Windows 10 version H2OS Build 1942.1165

Google Chrome is running the latest version, as there is no menu showing, since it updates itself.

 

I’ve worked and am familiar with routing to Jaws cursor or routing Jaws to PC, but am not familiar with navigating with virtual cursor turned off, the pros and such.

 

Please clarify.

 

Thanks.

 

Judy

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Saturday, August 14, 2021 11:19 AM
To: main@jfw.groups.io
Subject: Re: Problem on USPS Click 'N Ship, selecting mail service.

 

Have you tried turning off the virtual cursor and tabbing until you find the list? It is always good as well to give full details, e.g. version of Windows, version of Jaws as well as the browser and which version you are using.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Judy Jones
Sent: August 14, 2021 11:07 AM
To: main@jfw.groups.io
Subject: Problem on USPS Click 'N Ship, selecting mail service.

 

Hi, All,

 

As I have done for years, I logged onto the USPS site, Click ‘N Ship, preparing to mail a package, only to find, now, that I was unable to select my mail service preference.

 

The dropdown is not a combo box, but an expandable buttons list.  The list expands, I can get to my selection, but pressing enter or spacebar does nothing.  Simply tabbing away from it takes me near the top of the page.

 

I have Windows 10 and the latest Jaws 21 update.

 

I’m wondering if this is a problem with the site, or if there is something else I can do with Jaws that I haven’t yet learned.

 

Thanks a ton for your help and advice.

 

Judy

🌄 (sunrise over mountains)

“embrace each day with His mercies and blessings.”

 

 


moderated Re: Problem on USPS Click 'N Ship, selecting mail service.

Bill White
 

Hi, Judy. To turn off virtual cursor,

 

Press JAWS key plus Z as in zebra. Then continue to tab as usual. With Virtual Cursor turned off, you will see very little information on the page, if any. Only TAB will help you to navigate.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Judy Jones
Sent: Saturday, August 14, 2021 11:41 AM
To: main@jfw.groups.io
Subject: Re: Problem on USPS Click 'N Ship, selecting mail service.

 

So sorry, I know better.

 

Jaws 21.2107.12

Windows 10 version H2OS Build 1942.1165

Google Chrome is running the latest version, as there is no menu showing, since it updates itself.

 

I’ve worked and am familiar with routing to Jaws cursor or routing Jaws to PC, but am not familiar with navigating with virtual cursor turned off, the pros and such.

 

Please clarify.

 

Thanks.

 

Judy

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Saturday, August 14, 2021 11:19 AM
To: main@jfw.groups.io
Subject: Re: Problem on USPS Click 'N Ship, selecting mail service.

 

Have you tried turning off the virtual cursor and tabbing until you find the list? It is always good as well to give full details, e.g. version of Windows, version of Jaws as well as the browser and which version you are using.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Judy Jones
Sent: August 14, 2021 11:07 AM
To: main@jfw.groups.io
Subject: Problem on USPS Click 'N Ship, selecting mail service.

 

Hi, All,

 

As I have done for years, I logged onto the USPS site, Click ‘N Ship, preparing to mail a package, only to find, now, that I was unable to select my mail service preference.

 

The dropdown is not a combo box, but an expandable buttons list.  The list expands, I can get to my selection, but pressing enter or spacebar does nothing.  Simply tabbing away from it takes me near the top of the page.

 

I have Windows 10 and the latest Jaws 21 update.

 

I’m wondering if this is a problem with the site, or if there is something else I can do with Jaws that I haven’t yet learned.

 

Thanks a ton for your help and advice.

 

Judy

🌄 (sunrise over mountains)

“embrace each day with His mercies and blessings.”

 

 


moderated Re: Problem on USPS Click 'N Ship, selecting mail service.

Judy Jones
 

So sorry, I know better.

 

Jaws 21.2107.12

Windows 10 version H2OS Build 1942.1165

Google Chrome is running the latest version, as there is no menu showing, since it updates itself.

 

I’ve worked and am familiar with routing to Jaws cursor or routing Jaws to PC, but am not familiar with navigating with virtual cursor turned off, the pros and such.

 

Please clarify.

 

Thanks.

 

Judy

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Sieghard Weitzel
Sent: Saturday, August 14, 2021 11:19 AM
To: main@jfw.groups.io
Subject: Re: Problem on USPS Click 'N Ship, selecting mail service.

 

Have you tried turning off the virtual cursor and tabbing until you find the list? It is always good as well to give full details, e.g. version of Windows, version of Jaws as well as the browser and which version you are using.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Judy Jones
Sent: August 14, 2021 11:07 AM
To: main@jfw.groups.io
Subject: Problem on USPS Click 'N Ship, selecting mail service.

 

Hi, All,

 

As I have done for years, I logged onto the USPS site, Click ‘N Ship, preparing to mail a package, only to find, now, that I was unable to select my mail service preference.

 

The dropdown is not a combo box, but an expandable buttons list.  The list expands, I can get to my selection, but pressing enter or spacebar does nothing.  Simply tabbing away from it takes me near the top of the page.

 

I have Windows 10 and the latest Jaws 21 update.

 

I’m wondering if this is a problem with the site, or if there is something else I can do with Jaws that I haven’t yet learned.

 

Thanks a ton for your help and advice.

 

Judy

🌄 (sunrise over mountains)

“embrace each day with His mercies and blessings.”

 

 


moderated Re: Problem on USPS Click 'N Ship, selecting mail service.

Bill White
 

Hi, Judy. After pressing Space or Enter on your selection in the expandable buttons list, have you tried pressing JAWS key plus ESCAPE to refresh the screen buffer? Often, the screen changes, but JAWS does not reflect that change when you arrow or tab, until you refresh the buffer with JAWS Key plus ESCAPE.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Judy Jones
Sent: Saturday, August 14, 2021 11:07 AM
To: main@jfw.groups.io
Subject: Problem on USPS Click 'N Ship, selecting mail service.

 

Hi, All,

 

As I have done for years, I logged onto the USPS site, Click ‘N Ship, preparing to mail a package, only to find, now, that I was unable to select my mail service preference.

 

The dropdown is not a combo box, but an expandable buttons list.  The list expands, I can get to my selection, but pressing enter or spacebar does nothing.  Simply tabbing away from it takes me near the top of the page.

 

I have Windows 10 and the latest Jaws 21 update.

 

I’m wondering if this is a problem with the site, or if there is something else I can do with Jaws that I haven’t yet learned.

 

Thanks a ton for your help and advice.

 

Judy

🌄 (sunrise over mountains)

“embrace each day with His mercies and blessings.”

 

 


moderated Re: Introduction

Brian Zolo
 

Hey there, Roanna, Brian Zolo here in Gahanna, Ohio, feel free to call me BZ, grin! Welcome to the list! I'm a retired information technology specialist with the department of defense and I'm passionate about helping others solve computer issues and I'm an avid jaws user. Have a great weekend! BZ!

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Roanna Bacchus
Sent: Saturday, August 14, 2021 12:58 PM
To: main@jfw.groups.io
Subject: Introduction

Dear Members,

My name is Roanna Bacchus, and I am visually impaired. I have been totally blind since birth due to Retinopathy Of Prematurity. I attended the Early Intervention program at the Perkins School For The Blind. I use Jaws For Windows at work on a daily basis. I work at Lighthouse Works as a Customer Care Professional taking calls from those who are unemployed. I look forward to getting to know all of you on this list.


moderated Re: Problem on USPS Click 'N Ship, selecting mail service.

Sieghard Weitzel <sieghard@...>
 

Have you tried turning off the virtual cursor and tabbing until you find the list? It is always good as well to give full details, e.g. version of Windows, version of Jaws as well as the browser and which version you are using.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Judy Jones
Sent: August 14, 2021 11:07 AM
To: main@jfw.groups.io
Subject: Problem on USPS Click 'N Ship, selecting mail service.

 

Hi, All,

 

As I have done for years, I logged onto the USPS site, Click ‘N Ship, preparing to mail a package, only to find, now, that I was unable to select my mail service preference.

 

The dropdown is not a combo box, but an expandable buttons list.  The list expands, I can get to my selection, but pressing enter or spacebar does nothing.  Simply tabbing away from it takes me near the top of the page.

 

I have Windows 10 and the latest Jaws 21 update.

 

I’m wondering if this is a problem with the site, or if there is something else I can do with Jaws that I haven’t yet learned.

 

Thanks a ton for your help and advice.

 

Judy

🌄 (sunrise over mountains)

“embrace each day with His mercies and blessings.”

 

 


moderated Problem on USPS Click 'N Ship, selecting mail service.

Judy Jones
 

Hi, All,

 

As I have done for years, I logged onto the USPS site, Click ‘N Ship, preparing to mail a package, only to find, now, that I was unable to select my mail service preference.

 

The dropdown is not a combo box, but an expandable buttons list.  The list expands, I can get to my selection, but pressing enter or spacebar does nothing.  Simply tabbing away from it takes me near the top of the page.

 

I have Windows 10 and the latest Jaws 21 update.

 

I’m wondering if this is a problem with the site, or if there is something else I can do with Jaws that I haven’t yet learned.

 

Thanks a ton for your help and advice.

 

Judy

🌄 (sunrise over mountains)

“embrace each day with His mercies and blessings.”

 

 


moderated Re: Introduction

Mario
 

Roanna, Hello and welcome to our list, my name is Mario. hope you find this list helpful when you have a question. remember no question is dumb no matter how simple you may think it is. please don't hesitate to ask us.

-------- Original Message --------
From: Roanna Bacchus [mailto:r-bacchus@outlook.com]
Subject: Introduction
Date: Saturday, August 14, 2021, 12:58 PM
To: main@jfw.groups.io <main@jfw.groups.io>
Dear Members,

My name is Roanna Bacchus, and I am visually impaired. I have been totally blind since birth due to Retinopathy Of Prematurity. I attended the Early Intervention program at the Perkins School For The Blind. I use Jaws For Windows at work on a daily basis. I work at Lighthouse Works as a Customer Care Professional taking calls from those who are unemployed. I look forward to getting to know all of you on this list.


moderated Re: Introduction

Judy
 

Hi, Roanna, my name is Judy and welcome to the list. I hope you find it helpful. I have certainly found it so. Judy & Libby the guide dog

-----Original Message-----
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Roanna Bacchus
Sent: Saturday, August 14, 2021 12:58 PM
To: main@jfw.groups.io
Subject: Introduction

Dear Members,

My name is Roanna Bacchus, and I am visually impaired. I have been totally blind since birth due to Retinopathy Of Prematurity. I attended the Early Intervention program at the Perkins School For The Blind. I use Jaws For Windows at work on a daily basis. I work at Lighthouse Works as a Customer Care Professional taking calls from those who are unemployed. I look forward to getting to know all of you on this list.

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