Date   

moderated Re: I’m grasping at straws, but has anyone had memory problems with jaws?

Richard Turner
 

After turning off the Waves Max Audio in startup apps, the sound card didn’t know I plugged the headphones in unless it was plugged in when I rebooted.

 

I think I will turn it off again because I honestly cannot tell the difference in sound with it on or off.

If I have to reboot to get the headphones to work at some point, I’ll do that.

This Del takes well less than a minute to reboot.

 

 

 

Richard

"The highest reward for a person's toil is not what they get for it, but what they become by it."

- John Ruskin, 1819-1900

 

Web site: www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Phillip Gross
Sent: Friday, May 28, 2021 2:53 PM
To: main@jfw.groups.io
Subject: Re: I’m grasping at straws, but has anyone had memory problems with jaws?

 

[Edited Message Follows]
[Reason: Fixing a typing error.]

I have tried turning MaxxAudio off again, so we’ll see what happens. Weirdly enough the 3.5 jack is working for me. As I recall I didn’t have problems with the jack last time until I tried removing and reinstalling the Realtec driver and MaxxAudio.


moderated Re: I’m grasping at straws, but has anyone had memory problems with jaws?

Phillip Gross
 
Edited

I have tried turning MaxxAudio off again, so we’ll see what happens. Weirdly enough the 3.5 jack is working for me. As I recall I didn’t have problems with the jack last time until I tried removing and reinstalling the Realtec driver and MaxxAudio.


moderated Re: I’m grasping at straws, but has anyone had memory problems with jaws?

Marty Hutchings
 

No, That would explain why it was  not in my startup aps.

On 5/28/2021 2:34 PM, Richard Turner wrote:

Marty,

Do you have a Del?

It’s Waves Max Audio:

Waves MaxxAudio Pro Application | Driver Details | Dell US

 

 

Richard

"The highest reward for a person's toil is not what they get for it, but what they become by it."

- John Ruskin, 1819-1900

 

Web site: www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Marty Hutchings
Sent: Friday, May 28, 2021 1:27 PM
To: main@jfw.groups.io
Subject: Re: I’m grasping at straws, but has anyone had memory problems with jaws?

 

There is no WaveMax Audio on my system.  a Google search shows WaveMax as a laundry service or a digital audio editing or production program.

On 5/28/2021 12:23 PM, James Homuth wrote:

It’s supposed to be an audio enhancement service. Presumably it adjusts your settings depending on what type of headphones you’re wearing. I find it doesn’t make much difference and only eats memory.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Marty Hutchings
Sent: May 28, 2021 2:22 PM
To: main@jfw.groups.io
Subject: Re: I’m grasping at straws, but has anyone had memory problems with jaws?

 

What is WaveMax used for and what will happen if I disable it?

On 5/28/2021 11:32 AM, James Homuth wrote:

I had the same problem with an XPS 8940. It’s not JAWS. Go into your startup apps, and disable WaveMax audio. Restart your computer. $20 says you don’t have memory problems anymore.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Phillip Gross
Sent: May 28, 2021 6:50 AM
To: main@jfw.groups.io
Subject: I’m grasping at straws, but has anyone had memory problems with jaws?

 

Okay I have been running the latest version of JAWS 2021 since this started in February, so I am on my third update.  I have a new Dell XPS that keeps running out of memory. The amount of ram, 32 GB, definitely isn’t the problem. I’ve chased memory leaks down in all of the normal ways, and I can’t find anything. I have reinstalled windows twice at this point.

Has anyone seen issues of a memory leak with JAWS? As I said in the subject line I’m grasping at straws, and I doubt it’s the problem, but I figured it didn’t hurt to ask.


moderated Re: I’m grasping at straws, but has anyone had memory problems with jaws?

Richard Turner
 

Well, you are right.

I had not noticed the problem of it no longer recognizing the 3.5 MM headphone jack because I almost never unplug my headphones.

It is one of those annoying Del things.  One would think a sound card would be able to tell when you plug something in without an extra piece of software running, but then again, I’m not an engineer.

 

 

 

Richard

"The highest reward for a person's toil is not what they get for it, but what they become by it."

- John Ruskin, 1819-1900

 

Web site: www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Phillip Gross
Sent: Friday, May 28, 2021 12:16 PM
To: main@jfw.groups.io
Subject: Re: I’m grasping at straws, but has anyone had memory problems with jaws?

 

Okay I’ll try to answer a few questions. First, as I said before, I don’t think it’s JAWS. I just wanted to cover all of my bases.

To the person who asked why I think it’s a leak I explained that several messages back.

Richard, I don’t think it’s a hardware issue with the ram. I ran memory diagnostics and it came out fine. I also let the thing sit still playing Amazon Prime video for several hours 1 day and it didn’t eat memory. As soon as I start working on something though it disappears.

I have tried turning Maxxaudio off. I even went as far as uninstalling it and using the Microsoft sound drivers. It didn’t work when I did it a couple of months ago but what the hell I might try it again. I am curious about one thing though. When you disable it on startup how do you get it to recognize when you plug in a headset? A lot of people, including me when I had it disabled, couldn’t get it to recognize that a headset was plugged in. It would just continue to speak through the speakers. The only around this was to plug in the headphones before starting the computer.


moderated Re: I’m grasping at straws, but has anyone had memory problems with jaws?

Richard Turner
 

Marty,

Do you have a Del?

It’s Waves Max Audio:

Waves MaxxAudio Pro Application | Driver Details | Dell US

 

 

Richard

"The highest reward for a person's toil is not what they get for it, but what they become by it."

- John Ruskin, 1819-1900

 

Web site: www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Marty Hutchings
Sent: Friday, May 28, 2021 1:27 PM
To: main@jfw.groups.io
Subject: Re: I’m grasping at straws, but has anyone had memory problems with jaws?

 

There is no WaveMax Audio on my system.  a Google search shows WaveMax as a laundry service or a digital audio editing or production program.

On 5/28/2021 12:23 PM, James Homuth wrote:

It’s supposed to be an audio enhancement service. Presumably it adjusts your settings depending on what type of headphones you’re wearing. I find it doesn’t make much difference and only eats memory.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Marty Hutchings
Sent: May 28, 2021 2:22 PM
To: main@jfw.groups.io
Subject: Re: I’m grasping at straws, but has anyone had memory problems with jaws?

 

What is WaveMax used for and what will happen if I disable it?

On 5/28/2021 11:32 AM, James Homuth wrote:

I had the same problem with an XPS 8940. It’s not JAWS. Go into your startup apps, and disable WaveMax audio. Restart your computer. $20 says you don’t have memory problems anymore.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Phillip Gross
Sent: May 28, 2021 6:50 AM
To: main@jfw.groups.io
Subject: I’m grasping at straws, but has anyone had memory problems with jaws?

 

Okay I have been running the latest version of JAWS 2021 since this started in February, so I am on my third update.  I have a new Dell XPS that keeps running out of memory. The amount of ram, 32 GB, definitely isn’t the problem. I’ve chased memory leaks down in all of the normal ways, and I can’t find anything. I have reinstalled windows twice at this point.

Has anyone seen issues of a memory leak with JAWS? As I said in the subject line I’m grasping at straws, and I doubt it’s the problem, but I figured it didn’t hurt to ask.


moderated Re: I’m grasping at straws, but has anyone had memory problems with jaws?

Marty Hutchings
 

There is no WaveMax Audio on my system.  a Google search shows WaveMax as a laundry service or a digital audio editing or production program.

On 5/28/2021 12:23 PM, James Homuth wrote:

It’s supposed to be an audio enhancement service. Presumably it adjusts your settings depending on what type of headphones you’re wearing. I find it doesn’t make much difference and only eats memory.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Marty Hutchings
Sent: May 28, 2021 2:22 PM
To: main@jfw.groups.io
Subject: Re: I’m grasping at straws, but has anyone had memory problems with jaws?

 

What is WaveMax used for and what will happen if I disable it?

On 5/28/2021 11:32 AM, James Homuth wrote:

I had the same problem with an XPS 8940. It’s not JAWS. Go into your startup apps, and disable WaveMax audio. Restart your computer. $20 says you don’t have memory problems anymore.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Phillip Gross
Sent: May 28, 2021 6:50 AM
To: main@jfw.groups.io
Subject: I’m grasping at straws, but has anyone had memory problems with jaws?

 

Okay I have been running the latest version of JAWS 2021 since this started in February, so I am on my third update.  I have a new Dell XPS that keeps running out of memory. The amount of ram, 32 GB, definitely isn’t the problem. I’ve chased memory leaks down in all of the normal ways, and I can’t find anything. I have reinstalled windows twice at this point.

Has anyone seen issues of a memory leak with JAWS? As I said in the subject line I’m grasping at straws, and I doubt it’s the problem, but I figured it didn’t hurt to ask.


moderated Re: I’m grasping at straws, but has anyone had memory problems with jaws?

Phillip Gross
 

James, disabling in startup.

To the person who mentioned telling JAWS where to send the audio, that isn’t the issue in this case. When I disabled Maxxaudio this messed with my head for an hour or so. My headphone jack wouldn’t show up. It was like it didn’t exist. It wasn’t in jaws settings. It wasn’t in my sound settings. I could make it appear by restarting the computer with the headphones plugged in. Finally I remembered that Wave Maxx was disabled at startup, and once I enabled it and restarted the computer the issue was fixed.


moderated Re: I’m grasping at straws, but has anyone had memory problems with jaws?

Mike B.
 


Hi Phillip,
 
Go to Jaws Utilities / soundcard submenu and tell Jaws to run through the headset you plugged in.  The headset should show in the soundcard submenu if it's a USB headset.  Rebooting makes Jaws jump to the first soundcard it detects, and why it chooses the USB soundcard first I'm not sure, but I would imagine it's some sort of Jaws backup feature for in case your on board soundcard took a dump.
 
 
Stay safe & take care.  Mike.
Just once, I want a username and password prompt to say:  "Close Enough!"
 

----- Original Message -----
Sent: Friday, May 28, 2021 12:15 PM
Subject: Re: I’m grasping at straws, but has anyone had memory problems with jaws?

Okay I’ll try to answer a few questions. First, as I said before, I don’t think it’s JAWS. I just wanted to cover all of my bases.

To the person who asked why I think it’s a leak I explained that several messages back.

Richard, I don’t think it’s a hardware issue with the ram. I ran memory diagnostics and it came out fine. I also let the thing sit still playing Amazon Prime video for several hours 1 day and it didn’t eat memory. As soon as I start working on something though it disappears.

I have tried turning Maxxaudio off. I even went as far as uninstalling it and using the Microsoft sound drivers. It didn’t work when I did it a couple of months ago but what the hell I might try it again. I am curious about one thing though. When you disable it on startup how do you get it to recognize when you plug in a headset? A lot of people, including me when I had it disabled, couldn’t get it to recognize that a headset was plugged in. It would just continue to speak through the speakers. The only around this was to plug in the headphones before starting the computer.


moderated Re: I’m grasping at straws, but has anyone had memory problems with jaws?

James Homuth
 

I didn’t have that problem. But just to be clear, are you stopping the service or disabling the application?

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Phillip Gross
Sent: May 28, 2021 3:16 PM
To: main@jfw.groups.io
Subject: Re: I’m grasping at straws, but has anyone had memory problems with jaws?

 

Okay I’ll try to answer a few questions. First, as I said before, I don’t think it’s JAWS. I just wanted to cover all of my bases.

To the person who asked why I think it’s a leak I explained that several messages back.

Richard, I don’t think it’s a hardware issue with the ram. I ran memory diagnostics and it came out fine. I also let the thing sit still playing Amazon Prime video for several hours 1 day and it didn’t eat memory. As soon as I start working on something though it disappears.

I have tried turning Maxxaudio off. I even went as far as uninstalling it and using the Microsoft sound drivers. It didn’t work when I did it a couple of months ago but what the hell I might try it again. I am curious about one thing though. When you disable it on startup how do you get it to recognize when you plug in a headset? A lot of people, including me when I had it disabled, couldn’t get it to recognize that a headset was plugged in. It would just continue to speak through the speakers. The only around this was to plug in the headphones before starting the computer.


moderated Re: virtual remote desktop called Workspot is accessible?

Chris Hill
 

Here's what FS has to say on the subject:

https://www.freedomscientific.com/training/remote-desktop-connections/


Frankly, I'd expect it not to work with any other client besides those mentioned.  These types of things are very hard to make accessible, so you really have to do your homework to find out what will and won't work with jaws.


CH

On 5/28/2021 07:55, chandrashekar R. wrote:
Hi there!

Hope you all safe and doing fine?

Today I had accepted an offer from a company and understood that they
use a virtual remote desktop something called Workspot. Really have no
clue an accessibility of Workspot, please suggest. Since I am joining
company on coming Monday, I look forward for your response.



moderated Re: verbosity advice

Phillip Gross
 

I’ve never seen 2 people who like exactly the same information I’d in the same way. Unfortunately, you have the right idea. Go through it, understand each setting before you start, and set it where you’re comfortable.


After you finish, go ahead and export your settings to a flash drive or cloud storage. That way if anything happens you will have them in the future.


moderated Re: I’m grasping at straws, but has anyone had memory problems with jaws?

Phillip Gross
 

Okay I’ll try to answer a few questions. First, as I said before, I don’t think it’s JAWS. I just wanted to cover all of my bases.

To the person who asked why I think it’s a leak I explained that several messages back.

Richard, I don’t think it’s a hardware issue with the ram. I ran memory diagnostics and it came out fine. I also let the thing sit still playing Amazon Prime video for several hours 1 day and it didn’t eat memory. As soon as I start working on something though it disappears.

I have tried turning Maxxaudio off. I even went as far as uninstalling it and using the Microsoft sound drivers. It didn’t work when I did it a couple of months ago but what the hell I might try it again. I am curious about one thing though. When you disable it on startup how do you get it to recognize when you plug in a headset? A lot of people, including me when I had it disabled, couldn’t get it to recognize that a headset was plugged in. It would just continue to speak through the speakers. The only around this was to plug in the headphones before starting the computer.


moderated Re: I’m grasping at straws, but has anyone had memory problems with jaws?

Richard Turner
 

In reading about Wave Max on the web, it seems to be the bane of many Del computer users.

It is supposed to enhance audio for home theater/gaming, but there have been a lot of complaints about it and most people don’t miss it when they turn it off.

 

I have had one odd audio issue and will be curious to see if that goes away since I turned it off and rebooted a few moments ago.

I checked, and it stayed turned off; so we shall see.

 

I’ve not noticed the memory issue, but I have had programs close suddenly, which may have been caused by that.

 

Richard

"The highest reward for a person's toil is not what they get for it, but what they become by it."

- John Ruskin, 1819-1900

 

Web site: www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of James Homuth
Sent: Friday, May 28, 2021 10:32 AM
To: main@jfw.groups.io
Subject: Re: I’m grasping at straws, but has anyone had memory problems with jaws?

 

I had the same problem with an XPS 8940. It’s not JAWS. Go into your startup apps, and disable WaveMax audio. Restart your computer. $20 says you don’t have memory problems anymore.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Phillip Gross
Sent: May 28, 2021 6:50 AM
To: main@jfw.groups.io
Subject: I’m grasping at straws, but has anyone had memory problems with jaws?

 

Okay I have been running the latest version of JAWS 2021 since this started in February, so I am on my third update.  I have a new Dell XPS that keeps running out of memory. The amount of ram, 32 GB, definitely isn’t the problem. I’ve chased memory leaks down in all of the normal ways, and I can’t find anything. I have reinstalled windows twice at this point.

Has anyone seen issues of a memory leak with JAWS? As I said in the subject line I’m grasping at straws, and I doubt it’s the problem, but I figured it didn’t hurt to ask.


moderated Re: I’m grasping at straws, but has anyone had memory problems with jaws?

Jeff Christiansen
 

 

I am running two Dells, and have not seen the same.

What makes you think there is a memory leak?

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Phillip Gross
Sent: Friday, May 28, 2021 4:50 AM
To: main@jfw.groups.io
Subject: I’m grasping at straws, but has anyone had memory problems with jaws?

 

Okay I have been running the latest version of JAWS 2021 since this started in February, so I am on my third update.  I have a new Dell XPS that keeps running out of memory. The amount of ram, 32 GB, definitely isn’t the problem. I’ve chased memory leaks down in all of the normal ways, and I can’t find anything. I have reinstalled windows twice at this point.

Has anyone seen issues of a memory leak with JAWS? As I said in the subject line I’m grasping at straws, and I doubt it’s the problem, but I figured it didn’t hurt to ask.


moderated Microsoft Edge Version 91.0.864.37 not preserving startup setting

Bill White
 

Just posting a report that Microsoft Edge Version 91.0.864.37 is not preserving a startup setting with regard to allowing a custom URL. It always opens with Continue where you left off, regardless of how it is currently set. I have spoken to the Microsoft disability desk, and they are aware of it.

 

Bill White

 

billwhite92701@...

 


moderated Re: I’m grasping at straws, but has anyone had memory problems with jaws?

James Homuth
 

It’s supposed to be an audio enhancement service. Presumably it adjusts your settings depending on what type of headphones you’re wearing. I find it doesn’t make much difference and only eats memory.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Marty Hutchings
Sent: May 28, 2021 2:22 PM
To: main@jfw.groups.io
Subject: Re: I’m grasping at straws, but has anyone had memory problems with jaws?

 

What is WaveMax used for and what will happen if I disable it?

On 5/28/2021 11:32 AM, James Homuth wrote:

I had the same problem with an XPS 8940. It’s not JAWS. Go into your startup apps, and disable WaveMax audio. Restart your computer. $20 says you don’t have memory problems anymore.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Phillip Gross
Sent: May 28, 2021 6:50 AM
To: main@jfw.groups.io
Subject: I’m grasping at straws, but has anyone had memory problems with jaws?

 

Okay I have been running the latest version of JAWS 2021 since this started in February, so I am on my third update.  I have a new Dell XPS that keeps running out of memory. The amount of ram, 32 GB, definitely isn’t the problem. I’ve chased memory leaks down in all of the normal ways, and I can’t find anything. I have reinstalled windows twice at this point.

Has anyone seen issues of a memory leak with JAWS? As I said in the subject line I’m grasping at straws, and I doubt it’s the problem, but I figured it didn’t hurt to ask.


moderated Re: I’m grasping at straws, but has anyone had memory problems with jaws?

Marty Hutchings
 

What is WaveMax used for and what will happen if I disable it?

On 5/28/2021 11:32 AM, James Homuth wrote:

I had the same problem with an XPS 8940. It’s not JAWS. Go into your startup apps, and disable WaveMax audio. Restart your computer. $20 says you don’t have memory problems anymore.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Phillip Gross
Sent: May 28, 2021 6:50 AM
To: main@jfw.groups.io
Subject: I’m grasping at straws, but has anyone had memory problems with jaws?

 

Okay I have been running the latest version of JAWS 2021 since this started in February, so I am on my third update.  I have a new Dell XPS that keeps running out of memory. The amount of ram, 32 GB, definitely isn’t the problem. I’ve chased memory leaks down in all of the normal ways, and I can’t find anything. I have reinstalled windows twice at this point.

Has anyone seen issues of a memory leak with JAWS? As I said in the subject line I’m grasping at straws, and I doubt it’s the problem, but I figured it didn’t hurt to ask.


moderated virtual remote desktop called Workspot is accessible?

chandrashekar R.
 

Hi there!

Hope you all safe and doing fine?

Today I had accepted an offer from a company and understood that they
use a virtual remote desktop something called Workspot. Really have no
clue an accessibility of Workspot, please suggest. Since I am joining
company on coming Monday, I look forward for your response.



--
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Chandrashekar R,
Talent acquisition Specialist at Intuit India.

Mobile :- +91 9964621781
Phone :- +91 9632019996

Professional Mail:- Chandrashekar_@intuit.com,

Personal :- chandrashekar621781@gmail.com

Intuit ; ‘Powering Prosperity Around the World’

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Facebook | https://www.facebook.com/chandrashekar.chandru.779

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moderated Re: I’m grasping at straws, but has anyone had memory problems with jaws?

James Homuth
 

I had the same problem with an XPS 8940. It’s not JAWS. Go into your startup apps, and disable WaveMax audio. Restart your computer. $20 says you don’t have memory problems anymore.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Phillip Gross
Sent: May 28, 2021 6:50 AM
To: main@jfw.groups.io
Subject: I’m grasping at straws, but has anyone had memory problems with jaws?

 

Okay I have been running the latest version of JAWS 2021 since this started in February, so I am on my third update.  I have a new Dell XPS that keeps running out of memory. The amount of ram, 32 GB, definitely isn’t the problem. I’ve chased memory leaks down in all of the normal ways, and I can’t find anything. I have reinstalled windows twice at this point.

Has anyone seen issues of a memory leak with JAWS? As I said in the subject line I’m grasping at straws, and I doubt it’s the problem, but I figured it didn’t hurt to ask.


moderated Re: Accessing Northwest Bank with JAWS

Udo Egner-Walter
 

Hi Pam, 

do you mean this page: 


If yes then: 
I had a quick look at this page on my Mac with VoiceOver because I can't test this with JAWS yet. To make it short: there's a button "LOG IN". By pressing this button a windows appears with two edit fields in which you can write your ID and password. I tried to focus the edits but they weren't listet by listing all controls in this site. So if you use JAWS, press the button to show the popup menu with the edit fields and using f key to select a form filed, if you do this with JAWS and can't access this edit fields I assume the controls are not listet properly in this site and I would contact the web site owners to inform them about this. 

All the best
Udo 

Am 28.05.2021 um 16:26 schrieb Ekstrand, Pamela A. -ND <pamela.a.ekstrand.-nd@...>:

Hi,

 

Is anyone using JAWS to access Northwest Bank?  When attempting to log in, there is something that says “login button”, but it does nothing when pressed, and there is no place to enter a user id or password.

 

Thanks,

Pam

 

 


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