Date   

moderated Dropbox

mona
 

I hopefully can explain what I need.  Supposedly there is a desktop view and a webview.  Somehow, I’ve been struggling with the webview and people are telline me to change to desktop view.  How do I do this?

 

Thanks.

 

Mona

 

 


moderated Re: email clients

James Bentley
 

Hi Brian and list,

 

First, let me apologize for being so far behind on reading emails.

 

Back when I was using Windows Live Mail.  I could search for a particular word in any folder or subfolder by going through the menus/ribbons without any problems.

 

Now, after using MS365 for around 15 months now, I still can’t figure out how to use the search feature.

 

I could come up with around 5 or 6 additional problems that I have with MS365 but I don’t want to give myself a headache thinking about them.

 

I use MS365 because  it is better for me than any thing else that I have tried.  Including Windows mail and Thunderbird and the web mail that Gmail and A T and T offer.

 

So, I’m not saying that it isn’t the best thing going, but, at least for me, I still can’t do some very basic things like search folders for a certain word or phrase. 

 

For example, the hot key like Control, Shift, A goes in to advanced search.  That works fine for me.  But following the prompts/understanding the menus from that point to find what Iam looking for just isn’t working for me.  I’ve run in to dead ends with other things that were very easy with WLM.

 

Regards,

 

James B 

 

From : main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Brian Vogel
Sent: Friday, April 9, 2021 5:39 PM
To: main@jfw.groups.io
Subject: Re: email clients

 

James & Alan,

          I'm curious to hear some specific examples from you.  I absolutely will not deny the seemingly endless stream of new bells and whistles from Microsoft and others, but with the sole exception of the introduction of the ribbon interface (and even then, only for a subset of commands), I haven't encountered many keyboard shortcuts change at all.  The "old standards" have been the same quite literally for as long as I can remember, and the Windows commands that form the core of many programs (e.g., Save, Save As, the navigation dialog for both, Open, etc.) have been, too.

           There is very seldom, in my experience, any shakeup in existing shortcuts secondary to new additions to the UI, whatever those additions may be.  Note well I said seldom, not absolutely never.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

There are many who labor under the gross misapprehension that the Constitution is a cage and a laundry-list rather than a framework upon which great things have been and still will be built. Many things that are entirely Constitutional are not "in the Constitution," but are allowed under it.

            ~Brian Vogel


moderated Re: Cannot find my new external hard disk

Glenn / Lenny
 


I really haven't been following this thread, but things are slow, so I saw this one.
I'll add that I read where magnetic tapes are still strong, and it is incredible how much they can back up.
They might be sort of slow for file retrieval, but they put SSD drives to shame in terms of amount of storage.
They are quite expensive though.
That is the newer ones that store a lot of data.
In the 90s and post 2K, I would chuckle at the old star trek shows of the future when they mentioned the computer tapes, but now I see that is not so silly.
 
Glenn

----- Original Message -----
Sent: Saturday, April 10, 2021 10:33 PM
Subject: Re: Cannot find my new external hard disk

Brian said: What about 5.25" floppy diskettes?
  

I figured I didn't need to mention them because they are older than the 3.5 diskettes.
So much for young ...

Richard 
"Great minds discuss ideas, average minds discuss events, small minds discuss people." -- Eleanor Roosevelt



On Apr 10, 2021, at 7:14 PM, Brian Vogel <britechguy@...> wrote:

On Sat, Apr 10, 2021 at 10:05 PM, Richard Turner wrote:
I have not heard of a disk being sold without formatting since 3.5 inch diskettes
-
You young whippersnapper!   What about 5.25" floppy diskettes?  What about 8" floppy diskettes!

[By the way, you still can get internal drives that are uninitiaized.  But that's a different kettle of fish than any removable media.]
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

There are many who labor under the gross misapprehension that the Constitution is a cage and a laundry-list rather than a framework upon which great things have been and still will be built. Many things that are entirely Constitutional are not "in the Constitution," but are allowed under it.

            ~Brian Vogel


moderated Re: Cannot find my new external hard disk

Richard Turner
 

Brian said: What about 5.25" floppy diskettes?
  

I figured I didn't need to mention them because they are older than the 3.5 diskettes.
So much for young ...

Richard 
"Great minds discuss ideas, average minds discuss events, small minds discuss people." -- Eleanor Roosevelt

www.turner42.com


On Apr 10, 2021, at 7:14 PM, Brian Vogel <britechguy@...> wrote:

On Sat, Apr 10, 2021 at 10:05 PM, Richard Turner wrote:
I have not heard of a disk being sold without formatting since 3.5 inch diskettes
-
You young whippersnapper!   What about 5.25" floppy diskettes?  What about 8" floppy diskettes!

[By the way, you still can get internal drives that are uninitiaized.  But that's a different kettle of fish than any removable media.]
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

There are many who labor under the gross misapprehension that the Constitution is a cage and a laundry-list rather than a framework upon which great things have been and still will be built. Many things that are entirely Constitutional are not "in the Constitution," but are allowed under it.

            ~Brian Vogel


moderated Re: Cannot find my new external hard disk

 

On Sat, Apr 10, 2021 at 10:05 PM, Richard Turner wrote:
I have not heard of a disk being sold without formatting since 3.5 inch diskettes
-
You young whippersnapper!   What about 5.25" floppy diskettes?  What about 8" floppy diskettes!

[By the way, you still can get internal drives that are uninitiaized.  But that's a different kettle of fish than any removable media.]
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

There are many who labor under the gross misapprehension that the Constitution is a cage and a laundry-list rather than a framework upon which great things have been and still will be built. Many things that are entirely Constitutional are not "in the Constitution," but are allowed under it.

            ~Brian Vogel


moderated Re: Cannot find my new external hard disk

Richard Turner
 

 ,I have not heard of a disk being sold without formatting since 3.5 inch diskettes, which is dating me no doubt. 
I certainly have never heard of an external hard drive being sold unformatted.
Most definitely defective.



Richard 
"Great minds discuss ideas, average minds discuss events, small minds discuss people." -- Eleanor Roosevelt

www.turner42.com


On Apr 10, 2021, at 6:49 PM, Brian Vogel <britechguy@...> wrote:

On Sat, Apr 10, 2021 at 09:06 PM, Randy Barnett wrote:
I am sure the number of drives you have experience with is a tiny fraction of a percentage of the drives produced.
-
Randy, that matters not one bit.  If you buy a drive that is supposed to be ready, out of the box, if it isn't you return it.

You will argue with anything I say, even when it agrees with what you've said.  

If this drive came unformatted, it is defective, no matter WHY it's unformatted, even if it could be formatted by the end user.  Period, end of sentence.  Send it back.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

There are many who labor under the gross misapprehension that the Constitution is a cage and a laundry-list rather than a framework upon which great things have been and still will be built. Many things that are entirely Constitutional are not "in the Constitution," but are allowed under it.

            ~Brian Vogel


moderated Re: Cannot find my new external hard disk

 

On Sat, Apr 10, 2021 at 09:06 PM, Randy Barnett wrote:
I am sure the number of drives you have experience with is a tiny fraction of a percentage of the drives produced.
-
Randy, that matters not one bit.  If you buy a drive that is supposed to be ready, out of the box, if it isn't you return it.

You will argue with anything I say, even when it agrees with what you've said.  

If this drive came unformatted, it is defective, no matter WHY it's unformatted, even if it could be formatted by the end user.  Period, end of sentence.  Send it back.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

There are many who labor under the gross misapprehension that the Constitution is a cage and a laundry-list rather than a framework upon which great things have been and still will be built. Many things that are entirely Constitutional are not "in the Constitution," but are allowed under it.

            ~Brian Vogel


moderated Re: How to unmute off volume on facebook live ?

Robert Cole
 

Pressing the letter B is quicker than tabbing.


On Apr 10, 2021, at 7:14 PM, O.Addison Gethers <o.addisongethers@...> wrote:

Hi Robert  Do I have to press tab key til I hear unmute  buttons  or press letter b for button ?
Addison 
 
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Robert Cole via groups.io
Sent: Saturday, April 10, 2021 5:00 PM
To: main@jfw.groups.io
Subject: Re: How to unmute off volume on facebook live ?
 
Hi,
Can you navigate by buttons until  you get to the unmute button?
 


On Apr 10, 2021, at 3:59 PM, O.Addison Gethers <o.addisongethers@...> wrote:
 
Hi All  I have jaws2020 and laptop  windows10 ,When I’m on chrome with www.facebook.com  and go on notification page  when I arrow down through the list  then when I get to my funeral home was on facebook live  with graveside or funeral service  for whomever  when I press enter on Gethers Funeral home is on facebook live  or any church facebook live  now the live is not playing  so I called microsoft disability support this morning  to ask them to get me on live  then I explained to the support  that my sister had told me on Sunday morning when I press enter on 7th district ame church is on facebook live  it wasn’t playing the live  so my sister told me its on is playing but she doesn’t hear it so she said the mute on volume  she had to unmute off the volume for the live to plays !! The man support told me this morning Gethers funeral home facebook live was mute on volume  so he unmute off the volume  for the live to play so I asked him how can I unmute off the volume  on laptop when I press enter on any facebook live when I press enter from notification page  ? He didn’t tell me anything to how to do it. Does anyone know how to unmute off the volume on facebook live  on laptop computer ?
Addison 
 



moderated Re: Cannot find my new external hard disk

Randy Barnett
 

it still happens. Hundreds of thousands of these things come off the automated simply lines every year and they don't all get formatted and initialize correctly so from time to time you do get one that you have to format or initialize. I am sure the number of drives you have experience with is a tiny fraction of a percentage of the drives produced.

Randy Barnett

On Apr 10, 2021, at 10:51 AM, Brian Vogel <britechguy@...> wrote:

On Sat, Apr 10, 2021 at 01:36 PM, Randy Barnett wrote:
The other problem may be a defective disk.
-
Which is the far more likely scenario.   I have not seen an external USB backup drive that does not come formatted and ready to go at plug-in for longer than I can remember now.

I'd be returning it for replacement since it is misbehaving out of the box.  And I've dealt with a lot of WD Passport series drives.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

There are many who labor under the gross misapprehension that the Constitution is a cage and a laundry-list rather than a framework upon which great things have been and still will be built. Many things that are entirely Constitutional are not "in the Constitution," but are allowed under it.

            ~Brian Vogel


moderated Re: How to unmute off volume on facebook live ?

O.Addison Gethers
 

Hi Robert  Do I have to press tab key til I hear unmute  buttons  or press letter b for button ?

Addison

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Robert Cole via groups.io
Sent: Saturday, April 10, 2021 5:00 PM
To: main@jfw.groups.io
Subject: Re: How to unmute off volume on facebook live ?

 

Hi,

Can you navigate by buttons until  you get to the unmute button?

 



On Apr 10, 2021, at 3:59 PM, O.Addison Gethers <o.addisongethers@...> wrote:

 

Hi All  I have jaws2020 and laptop  windows10 ,When I’m on chrome with www.facebook.com  and go on notification page  when I arrow down through the list  then when I get to my funeral home was on facebook live  with graveside or funeral service  for whomever  when I press enter on Gethers Funeral home is on facebook live  or any church facebook live  now the live is not playing  so I called microsoft disability support this morning  to ask them to get me on live  then I explained to the support  that my sister had told me on Sunday morning when I press enter on 7th district ame church is on facebook live  it wasn’t playing the live  so my sister told me its on is playing but she doesn’t hear it so she said the mute on volume  she had to unmute off the volume for the live to plays !! The man support told me this morning Gethers funeral home facebook live was mute on volume  so he unmute off the volume  for the live to play so I asked him how can I unmute off the volume  on laptop when I press enter on any facebook live when I press enter from notification page  ? He didn’t tell me anything to how to do it. Does anyone know how to unmute off the volume on facebook live  on laptop computer ?

Addison 

 


moderated ANy way to turn off cursor routing funcationality?

JM Casey
 

Hey everyone. I’m using JAWS 2018 and an old Baum Brailliant 80 braille display. Something seems to have gone wrong with said display, possibly a short of some kind, which is causing cursor routing to activate spontaneously and randomly. This is obviously a huge pain and causing a great amount of frustration, but as braille is my preferred output, I’d like to continue using the display. Is there any way to simply turn off cursor routing? I know it’s a function of the display, but JAWS must be the medium between the display and windows. I looked around in braille settings and can’t find anything.

Anyone know?

 


moderated Re: How to unmute off volume on facebook live ?

Robert Cole
 

Hi,
Can you navigate by buttons until  you get to the unmute button?


On Apr 10, 2021, at 3:59 PM, O.Addison Gethers <o.addisongethers@...> wrote:

Hi All  I have jaws2020 and laptop  windows10 ,When I’m on chrome with www.facebook.com  and go on notification page  when I arrow down through the list  then when I get to my funeral home was on facebook live  with graveside or funeral service  for whomever  when I press enter on Gethers Funeral home is on facebook live  or any church facebook live  now the live is not playing  so I called microsoft disability support this morning  to ask them to get me on live  then I explained to the support  that my sister had told me on Sunday morning when I press enter on 7th district ame church is on facebook live  it wasn’t playing the live  so my sister told me its on is playing but she doesn’t hear it so she said the mute on volume  she had to unmute off the volume for the live to plays !! The man support told me this morning Gethers funeral home facebook live was mute on volume  so he unmute off the volume  for the live to play so I asked him how can I unmute off the volume  on laptop when I press enter on any facebook live when I press enter from notification page  ? He didn’t tell me anything to how to do it. Does anyone know how to unmute off the volume on facebook live  on laptop computer ?
Addison 


moderated Re: Computer volume level keeps changing no matter what level that I set it too.

Cohn, Jonathan
 

Hello,
I personally have never experienced this issue, however if the commands in JAWS 2021 to adjust volume work consistently for you, then it should not be too difficult to add a JAWS scripting command to force the volume when the screen reader is started.


moderated How to unmute off volume on facebook live ?

O.Addison Gethers
 

Hi All  I have jaws2020 and laptop  windows10 ,When I’m on chrome with www.facebook.com  and go on notification page  when I arrow down through the list  then when I get to my funeral home was on facebook live  with graveside or funeral service  for whomever  when I press enter on Gethers Funeral home is on facebook live  or any church facebook live  now the live is not playing  so I called microsoft disability support this morning  to ask them to get me on live  then I explained to the support  that my sister had told me on Sunday morning when I press enter on 7th district ame church is on facebook live  it wasn’t playing the live  so my sister told me its on is playing but she doesn’t hear it so she said the mute on volume  she had to unmute off the volume for the live to plays !! The man support told me this morning Gethers funeral home facebook live was mute on volume  so he unmute off the volume  for the live to play so I asked him how can I unmute off the volume  on laptop when I press enter on any facebook live when I press enter from notification page  ? He didn’t tell me anything to how to do it. Does anyone know how to unmute off the volume on facebook live  on laptop computer ?

Addison


moderated Computer volume level keeps changing no matter what level that I set it too.

Albert Cutolo
 

Good afternoon everyone. 

 

It seems that whenever I set my computers volume level to the one that I want,  It will either go up or down no matter what level that I set it too.  For example, if I set the level at 30 percent,  when I close it out, it will either jump too 65, or 20 percent.  In other words, it fluctuates.  Is their anyway that I can correct this behavior? 

 

Thanks for any help and suggestions that anyone can offer,

 

Al     

 


moderated Re: Cannot find my new external hard disk

 

On Sat, Apr 10, 2021 at 01:36 PM, Randy Barnett wrote:
The other problem may be a defective disk.
-
Which is the far more likely scenario.   I have not seen an external USB backup drive that does not come formatted and ready to go at plug-in for longer than I can remember now.

I'd be returning it for replacement since it is misbehaving out of the box.  And I've dealt with a lot of WD Passport series drives.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

There are many who labor under the gross misapprehension that the Constitution is a cage and a laundry-list rather than a framework upon which great things have been and still will be built. Many things that are entirely Constitutional are not "in the Constitution," but are allowed under it.

            ~Brian Vogel


moderated Re: Cannot find my new external hard disk

Randy Barnett
 

I posted the answer to this question way back at the beginning. You need to initialize the drive and format it. The other problem may be a defective disk.

Open disk manager by typing disk manager in the windows search box in the start menu. Now maximize the window and tab to the lower pane and use your jaws cursor to navigate the drives. you will be looking for a drive that says raw or unformatted or something like that. You may need to go back to the PC cursor and arrow down to the bottom of the list and then use the jaws cursor again to read the drives that may not have fit in the window without scrolling. Once you find the drive use the ctrl and arrow keys to find the size of the disk. it should be around 2000MB. right click on it and click on format. If format is not an option you will need to  create a new partition. Just follow the steps in the wizard and leave everything at the default settings. It will partition and format the drive and it will be usable.

On 4/10/2021 9:41 AM, Mike B wrote:

Then he / she could possibly get help using the Microsoft Accessibility website couldn't they?
 
 
 
Stay safe and take care.  Mike.
----- Original Message -----
From: Bill White
Sent: Saturday, April 10, 2021 9:25 AM
Subject: Re: Cannot find my new external hard disk

Hi, Mike. Gezim lives in Kosovo, so I think that would be a problem for him to call the Microsoft Disability number.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike B
Sent: Saturday, April 10, 2021 9:18 AM
To: main@jfw.groups.io
Subject: Re: Cannot find my new external hard disk

 

Hi Gezim,

 

Maybe a call to Microsoft Accessibility will get to the root of the problem.

 

Phone#: 1-800-936-5900

 

TTY#: 1-800-892-5234

 

 

Stay safe and take care.  Mike.

----- Original Message -----

From: Gezim Rexha

Sent: Saturday, April 10, 2021 9:07 AM

Subject: Re: Cannot find my new external hard disk

 

Placing my hand on the device, I could hear its vibration; but I did not hear the sound nor did I get the notification that the software was being installed.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dave Durber
Sent: e shtunë, 10 prill 2021 15:46
To: main@jfw.groups.io
Subject: Re: Cannot find my new external hard disk

 

When you connected the new external drive, did you hear the ascending two-tone indication, that a USB device had been connected, and also, did you get the notification, that the driver software for that device was being installed? and lastly, did you place your hand on the device, to see if you could feel the slight vibration of its motor or you heard its motor, that is, if it is a hard drive?

 

If you did not hear the ascending two-tone, after connecting the external device, then Windows did not recognize that such a device had been connected to the system, and it is highly likely, there is something wrong with the device, and you should return it for a replacement.

 

HTH

 

Dave

 

----- Original Message -----

From: Gezim Rexha

Sent: Saturday, April 10, 2021 2:07 AM

Subject: Re: Cannot find my new external hard disk

 

I just tried your recommendation. Three disks appeared on the list, but JAWS says that ‘change drive letters and paths’ is unavailable. Anyway, I am not sure that my Passport Ultra is one of those three.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Alan Lemly
Sent: e shtunë, 10 prill 2021 02:17
To: main@jfw.groups.io
Subject: Re: Cannot find my new external hard disk

 

I'm a big fan of Windows Run commands. You can press the Windows key + r to open a run command window and type diskmgmt.msc in the text box and press enter to bring up a file explorer window with your connected disk drives listed. You can shift F10 on any drive listed to bring up a context menu where you can assign drive letters, etc.

 

Good luck.

 

Alan Lemly

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike B
Sent: Friday, April 09, 2021 6:26 PM
To: main@jfw.groups.io
Subject: Re: Cannot find my new external hard disk

 

This is an outside shot, but I'm only suggesting this as something to check.

 

There's a setting that if turned on hides empty drives.

 

While in File Explorer press, Alt + F, then press the letter, O, to open Change folder and search options.

Control + tab to the View tab / page.

Tab a couple of times to the Advanced setting tree view.

Press the letter, H, 2 times I believe, to land on, Hide empty drives.  If Jaws reports this as, On , press the spacebar to turn it off.

Now tab to, Okay, and press enter to save / close.

 

 

Stay safe and take care.  Mike.

----- Original Message -----

Sent: Friday, April 09, 2021 4:02 PM

Subject: Re: Cannot find my new external hard disk

 

you need to open disk manager. then find your hard drive and see if it needs to have a Drive letter assign to it. but since It's not showing up  it probably needs to be formatted or initialized.

Randy Barnett


On Apr 9, 2021, at 1:43 PM, Gezim Rexha <gezim_rexha@...> wrote:



Hi all,

I just bought a My Passport Ultra hard disk, but I cannot see it I my laptop. I am using the latest JAWS version, if that has any relevance.

I hope this is not too off-topic, and I would appreciate your help.

Cheers,

Gezim


moderated Re: Cannot find my new external hard disk

Randy Barnett
 

Yes, This is disk manager That I memtioned. just typing that or disk manager in the windows search works also.

On 4/9/2021 5:16 PM, Alan Lemly wrote:

I'm a big fan of Windows Run commands. You can press the Windows key + r to open a run command window and type diskmgmt.msc in the text box and press enter to bring up a file explorer window with your connected disk drives listed. You can shift F10 on any drive listed to bring up a context menu where you can assign drive letters, etc.

 

Good luck.

 

Alan Lemly

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike B
Sent: Friday, April 09, 2021 6:26 PM
To: main@jfw.groups.io
Subject: Re: Cannot find my new external hard disk

 

This is an outside shot, but I'm only suggesting this as something to check.

 

There's a setting that if turned on hides empty drives.

 

While in File Explorer press, Alt + F, then press the letter, O, to open Change folder and search options.

Control + tab to the View tab / page.

Tab a couple of times to the Advanced setting tree view.

Press the letter, H, 2 times I believe, to land on, Hide empty drives.  If Jaws reports this as, On , press the spacebar to turn it off.

Now tab to, Okay, and press enter to save / close.

 

 

Stay safe and take care.  Mike.

----- Original Message -----

Sent: Friday, April 09, 2021 4:02 PM

Subject: Re: Cannot find my new external hard disk

 

you need to open disk manager. then find your hard drive and see if it needs to have a Drive letter assign to it. but since It's not showing up  it probably needs to be formatted or initialized.

Randy Barnett


On Apr 9, 2021, at 1:43 PM, Gezim Rexha <gezim_rexha@...> wrote:



Hi all,

I just bought a My Passport Ultra hard disk, but I cannot see it I my laptop. I am using the latest JAWS version, if that has any relevance.

I hope this is not too off-topic, and I would appreciate your help.

Cheers,

Gezim


moderated Re: Cannot find my new external hard disk

Richard Turner
 

Or, Be My Eyes with a Smart Phone on Wi-Fi or iPod Touch, etc., if the Wi-Fi fees are not too high.

Never sure about other countries.

 

 

 

Richard

"The highest reward for a person's toil is not what they get for it, but what they become by it."

- John Ruskin, 1819-1900

 

Web site: www.turner42.com

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mike B
Sent: Saturday, April 10, 2021 9:41 AM
To: main@jfw.groups.io
Subject: Re: Cannot find my new external hard disk

 

Then he / she could possibly get help using the Microsoft Accessibility website couldn't they?

 

 

 

Stay safe and take care.  Mike.

----- Original Message -----

From: Bill White

Sent: Saturday, April 10, 2021 9:25 AM

Subject: Re: Cannot find my new external hard disk

 

Hi, Mike. Gezim lives in Kosovo, so I think that would be a problem for him to call the Microsoft Disability number.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike B
Sent: Saturday, April 10, 2021 9:18 AM
To: main@jfw.groups.io
Subject: Re: Cannot find my new external hard disk

 

Hi Gezim,

 

Maybe a call to Microsoft Accessibility will get to the root of the problem.

 

Phone#: 1-800-936-5900

 

TTY#: 1-800-892-5234

 

 

Stay safe and take care.  Mike.

----- Original Message -----

From: Gezim Rexha

Sent: Saturday, April 10, 2021 9:07 AM

Subject: Re: Cannot find my new external hard disk

 

Placing my hand on the device, I could hear its vibration; but I did not hear the sound nor did I get the notification that the software was being installed.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Dave Durber
Sent: e shtunë, 10 prill 2021 15:46
To: main@jfw.groups.io
Subject: Re: Cannot find my new external hard disk

 

When you connected the new external drive, did you hear the ascending two-tone indication, that a USB device had been connected, and also, did you get the notification, that the driver software for that device was being installed? and lastly, did you place your hand on the device, to see if you could feel the slight vibration of its motor or you heard its motor, that is, if it is a hard drive?

 

If you did not hear the ascending two-tone, after connecting the external device, then Windows did not recognize that such a device had been connected to the system, and it is highly likely, there is something wrong with the device, and you should return it for a replacement.

 

HTH

 

Dave

 

----- Original Message -----

From: Gezim Rexha

Sent: Saturday, April 10, 2021 2:07 AM

Subject: Re: Cannot find my new external hard disk

 

I just tried your recommendation. Three disks appeared on the list, but JAWS says that ‘change drive letters and paths’ is unavailable. Anyway, I am not sure that my Passport Ultra is one of those three.

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Alan Lemly
Sent: e shtunë, 10 prill 2021 02:17
To: main@jfw.groups.io
Subject: Re: Cannot find my new external hard disk

 

I'm a big fan of Windows Run commands. You can press the Windows key + r to open a run command window and type diskmgmt.msc in the text box and press enter to bring up a file explorer window with your connected disk drives listed. You can shift F10 on any drive listed to bring up a context menu where you can assign drive letters, etc.

 

Good luck.

 

Alan Lemly

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Mike B
Sent: Friday, April 09, 2021 6:26 PM
To: main@jfw.groups.io
Subject: Re: Cannot find my new external hard disk

 

This is an outside shot, but I'm only suggesting this as something to check.

 

There's a setting that if turned on hides empty drives.

 

While in File Explorer press, Alt + F, then press the letter, O, to open Change folder and search options.

Control + tab to the View tab / page.

Tab a couple of times to the Advanced setting tree view.

Press the letter, H, 2 times I believe, to land on, Hide empty drives.  If Jaws reports this as, On , press the spacebar to turn it off.

Now tab to, Okay, and press enter to save / close.

 

 

Stay safe and take care.  Mike.

----- Original Message -----

Sent: Friday, April 09, 2021 4:02 PM

Subject: Re: Cannot find my new external hard disk

 

you need to open disk manager. then find your hard drive and see if it needs to have a Drive letter assign to it. but since It's not showing up  it probably needs to be formatted or initialized.

Randy Barnett


On Apr 9, 2021, at 1:43 PM, Gezim Rexha <gezim_rexha@...> wrote:



Hi all,

I just bought a My Passport Ultra hard disk, but I cannot see it I my laptop. I am using the latest JAWS version, if that has any relevance.

I hope this is not too off-topic, and I would appreciate your help.

Cheers,

Gezim


moderated Re: Need to use Narrator to get and install JAWS 2021 on a new install of Windows 10

Kevin Minor
 

Hi Phillip.

 

I never thought of using my other computer to get JAWS. I downloaded other files onto this slow laptop today, so I need to get them over to the new one when it gets here. I’ll use a nice flash drive for the job.

 

Thanks for the brilliant idea.

 

Kevin and Jilly

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Phillip Gross
Sent: Saturday, April 10, 2021 12:55 PM
To: main@jfw.groups.io
Subject: Re: Need to use Narrator to get and install JAWS 2021 on a new install of Windows 10

 

It shouldn’t be difficult at all. It’ll just be slower. You’ll have to navigate the webpage with arrow keys.


If I might make a suggestion, Why not download JAWS before you do this, stick it in a 1Drive folder or on a SD card, and install it from there? If your computer is already down and you don’t have access to another one, that would obviously negate that idea.

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